Insight Jobs in Usa

Who We Are:

Founded in 1971 in Chelmsford, MA and now headquartered in Southern California, NAVCO has been committed to innovation and world-class service from day one. Built on our core values of Quality, Teamwork, Respect, Honesty, Integrity, and Responsibility, NAVCO has grown into one of the largest security integrators in the country. As an employee-owned company, our security experts are personally invested in creating safer and more financially secure environments for our customers, colleagues, and communities.

Position Summary:

The Dispatch Supervisor oversees the daily operations of the dispatch, ensuring efficient scheduling, coordination, and communication related to service calls, customer requests, and technician dispatching. This role is responsible for supervising dispatch staff, maintaining high service standards, and ensuring timely resolution of customer needs.

The Dispatch Supervisor serves as a key liaison between customers, technicians, and internal departments to ensure seamless service delivery and operational efficiency. The ideal candidate is an initiative-taking leader who thrives in a demanding environment, demonstrates strong communication and organizational skills, and is committed to delivering exceptional customer service.

Key Responsibilities:

• Oversee the day-to-day operations of the dispatch team to ensure timely and accurate service coordination.

• Monitor incoming service requests, calls, and correspondence to ensure prompt response and resolution.

• Coordinate technician scheduling and dispatch to meet customer service level expectations and operational priorities.

• Ensure accurate documentation of service requests, dispatch activities, and customer interactions. • Monitor team performance metrics and service response times to maintain operational efficiency and service quality.

• Address and resolve escalated customer inquiries, service issues, or complaints in a professional and timely manner.

Team Leadership & Supervision

• Interview, train, and mentor dispatch and customer support team members.

Organize and oversee staff schedules, workload distribution, and daily operational coverage.

• Conduct regular performance evaluations and provide coaching to support employee development and accountability.

• Handle employee disciplinary actions in accordance with company policies and procedures.

• Foster a positive team environment that emphasizes collaboration, accountability, and service excellence.

Operations & Process Improvement

• Collect and analyze data related to dispatch operations to work with RSMs on department improvements

• Prepare reports summarizing team performance, service metrics, and operational insights.

• Identify opportunities to enhance dispatch procedures, workflows, and customer support processes.

• Collaborate with service, and leadership teams to improve communication and coordination.

• Assist with staffing and headcount planning for dispatch operations as needed.

Systems & Technology

• Maintain accurate records and documentation within internal systems.

• Utilize dispatching platforms, CRM systems, and ERP tools to support operational processes.

• NetSuite experience is strongly preferred, as it supports NAVCO’s operational and financial systems.

*Other duties may be assigned as needed to support business operations. The responsibilities listed are intended to describe the general nature of the role and are not all-inclusive.

Qualifications:

• Minimum 5 years of experience in dispatch, service coordination, or call center environments.

• At least 3 years of supervisory or team leadership experience in dispatch or customer service operations preferred.

• Experience within security integration, alarm monitoring, or technical service industry is highly desirable.

Skills & Competencies:

• Strong leadership and supervisory skills with the ability to motivate and develop teams.

• Excellent verbal and written communication skills.

• Exceptional customer service mindset and problem-solving abilities.

• Strong organizational and time-management skills with the ability to prioritize workload in a fast-paced environment. • Proficiency in Microsoft Office (Word, Excel, Outlook).

• Experience with NetSuite is preferred.

• Ability to manage multiple projects and deadlines simultaneously.

• High attention to detail and commitment to service quality.

Company Benefits & Perks:

• ESOP – Employee Stock Ownership Program

• 401(k) Retirement Plan • HSA / PPO health plans, dental, vision, and supplemental life insurance

• Recognition and Rewards Program

• Social Responsibility Day (1 paid volunteer day annually)

• 9 Paid Holidays

• Personal Floating Holiday (8 hours annually)

• Magellan Employee Assistance Program

AAP / EEO Statement

NAVCO provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. NAVCO complies with all applicable federal, state, and local nondiscrimination laws. Harassment or discrimination of any kind is strictly prohibited.

Insight Global is looking for an Event Services Manager to provide strategic and day‑to‑day leadership for a team of Event Assistants and Coordinators. This role serves as a key point of alignment between Sales, Production, and live event execution, ensuring events are properly staffed, documented, and executed with a high level of service and professionalism.

Required Experience:

• 3-5 years of experience in event operations, project execution, production coordination, or client‑facing event roles
• Bachelors Degree
• Proven experience managing, training, and coaching a team (Event Assistants, Coordinators, or similar roles)
• Strong organizational skills with excellent attention to detail and follow‑up

Plusses:

• Experience with event planning or production software such as Momentus, Ungerboeck, or similar platforms
• Experience developing, documenting, or maintaining Standard Operating Procedures (SOPs)
• Prior experience improving workflows, processes, or operational efficiencies
• Experience supporting or leading on‑site event execution
• Familiarity with payroll processing, timecard approvals, or scheduling systems (ADP or similar)
• Experience working in a design, production, or live events environment
• Background in training or onboarding early‑career coordinators or assistants
• Strong client‑facing experience in a service‑driven environment

Required Skills & Experience

-HS Diploma

-Kind, reliable, good communication

Nice to Have Skills & Experience

-Healthcare experience Housekeeping

3 month contract to hire, 40 Hour work week (varying) and every other weekend

Day to day:

Cleaning Inpatient areas and common areas including utility rooms, pantry's, waiting areas, staff break rooms, medication rooms, and storage rooms Brief disinfecting of 11-18 patient rooms and deep cleans of 3-4 discharge rooms (when a patient checks out they clean everything in sight- surfaces, floors, walls, etc.) per day. Ensuring patient rooms are stocked of paper towels, tissues, wipes, etc. Interact with patients and clinicians in the units

Join Parlor Social Club as an Event Host & Brand Ambassador! Parlor Social Club is seeking dynamic, stylish, and outgoing individuals to help bring our vibrant events calendar to life. As a representative of Parlor, you’ll be at the forefront of our events across MIAMI, ensuring each gathering runs smoothly while creating a welcoming and engaging atmosphere for our members.

This is a part-time position with a rate of $35/hr.

What You’ll Do:

• Serve as the face of Parlor at events, providing top-tier member experiences.
• Share insights about our club and encourage members to explore our app.
• Support event logistics, ensuring everything runs seamlessly.

About You:

• You’re sharp, personable, and passionate about connecting people.
• You reside in or have easy access to LA and surrounding areas.
• You have weekday evening and weekend availability.

Why Join Us?

At Parlor, you’ll be part of a thriving social scene while honing skills in event management and brand representation. Learn more about us at  : Hospitality

Employment Type: Part-time

Rate: $35/hr

Screening question

Must-have qualifications

• Are you legally authorized to work in the United States?
• Ideal answer: Yes

Job Title: Program Manager – Pharma R&D

Location: San Francisco, California,(Onsite)

Role Summary

We are seeking a senior Program Manager to lead and drive complex RFPs and delivery programs for Pharma R&D imaging data platforms that integrate clinical imaging, ML/AI, and multi‑modal R&D data (imaging, omics, clinical, RWD). This role sits at the intersection of business, technology, and science, owning the end‑to‑end RFP lifecycle and subsequent program execution—from discovery and solution shaping through delivery governance.

The ideal candidate brings strong Pharma R&D domain knowledge with ability to orchestrate cross‑functional teams (data engineering, ML, clinical SMEs, architecture, partners) in a regulated environment.

Key Responsibilities

RFP Leadership

• Own end‑to‑end RFP management for Pharma R&D imaging platforms, including scope definition, solution orchestration, pricing inputs, risk management, and submission governance
• Coordinate inputs from data architects, AI/ML leads, clinical SMEs, and delivery teams to create cohesive, compliant RFP responses
• Drive open architecture, cost effectiveness, ML scalability, and workflow modernization

Program & Delivery Governance

• Lead large‑scale R&D imaging data platform programs using hybrid Agile delivery models
• Establish program governance, milestones, dependency management, and risk mitigation across data ingestion, ML pipelines, visualization, and experience layers
• Manage delivery across multi‑vendor / CRO‑integrated environments, ensuring alignment with clinical workflows
• Track program KPIs related to quality, timelines, regulatory compliance, and value realization

AI / ML & Imaging Platform Oversight

• Oversee implementation of ML‑enabled imaging workflows, including model training, validation, lifecycle management, and performance monitoring
• Partner with data science teams to operationalize computer vision, image analytics, and AI‑assisted insights

Stakeholder Engagement

• Act as the primary program interface for R&D IT leaders, data platform heads, architects, and scientific stakeholders
• Support executive‑level reviews, steering committees, and decision‑making forums

Required Qualifications

Domain & Program Experience

• 15+ years of experience in program / engagement management within Pharma, Biotech, or Life Sciences
• Proven experience leading RFPs and large transformation programs in R&D IT, clinical platforms, or data/AI initiatives
• Strong understanding of Pharma R&D value chain, including clinical development, clinical operations, and research analytics

Regulatory & Quality Awareness

• Working knowledge of GxP, data privacy, validation, and compliance considerations in Pharma R&D systems
• Experience driving programs in regulated environments with audit and inspection readiness

Preferred Qualifications

• Prior experience with R&D data platforms
• PMP, PgMP, SAFe, or equivalent program management certifications.

Thanks

Govardhan

Email:

• Support global sales teams in achieving sales and profitability growth objectives.
• Prepare pro-forma profit and loss statements for customer renewals, prospects, and bids.
• Prepare quarterly customer-level P&Ls and detailed product margin analysis.
• Model alternative pricing programs and structures to improve competitiveness and profitability.
• Prepare and analyze global customer pricing, provide profitability insights, and review recommendations with leadership.
• Support ad hoc financial requests using SAP, Power BI, Excel, and related systems.
• Develop and maintain financial models used by the Corporate Accounts Finance team.
• Partner with the Fixed Asset team on customer capital spend projects.
• Partner with Distributor Finance on reporting, billback accruals, and end customer sales analysis.
• Support monthly accounting close activities, including journal entries for rebates and variance analysis against budget and prior year.
• Manage the annual sales budgeting process for food retail services accounts.
• Assist sales teams with customer executive business reviews and presentations.
• Provide financial decision-making support throughout the bid process to ensure proposals align with business strategy and profitability goals.
  
  

• Bachelors Degree
• Minimum 5–8years of experience
• Excellent communication and interpersonal skills, strong ability to collaborate with team members to support corporate customers
• High attention to detail and strong analytical skills
• Proficiency in detailed business financial modeling and Microsoft Excel
• Strong financial analysis background with organizational skills
• Proficiency in Microsoft Excel, PowerPoint, and Power BI
• Strong PC and systems skills
  
  

OCM Analyst

Fully Remote - Must work Arizona Hours

Pay Rate: $60-63 hourly

Duration: 7 month contract

Must Haves:

• Order to Cash knowledge

• Oracle experience

• Proven track record in Change Management

• Self-starter with ability to lead and own responsibilities

• Detail-oriented and organized

• Strong written and verbal communication skills

• Experience running a Change Champion Network

• Hands-on approach: writing comms, creating presentations, tracking plans

• Ability to analyze metrics (readiness, adoption, training effectiveness)

Nice to Have Skills & Experience

• Project Management experience

• Experience in both Corporate and Field environments

• Testing event support experience

• SharePoint experience

• Familiarity with AI tools

Job Description

The OCM Analyst will support the OTC Modernization project by driving change management activities across National Accounts (NA) and Field phases. This role will focus on communications, engagement, and readiness efforts to ensure successful adoption of new processes and tools. Key responsibilities include:

Communications & Engagement

• Own updates to communications & engagement plan

• Draft and send communications, including 30-day outlooks

• Develop and manage distribution lists

• Support OTC Monthly Newsletter

Testing Event Support

• Coordinate communications and engagement logistics for SIT, UAT NA, and UAT Field

• Analyze survey feedback and translate into actionable change/training plans

Change Champion Network (CCN) Support

• Schedule and coordinate CCN meetings

• Develop monthly CCN materials and manage distribution

• Maintain SharePoint / OTC Homepage with current content

Show Less

Position: NDT Inspector

Location: Summerville, SC

Length: Full time

**Must be willing to work 2nd shift: 3pm-11pm**

Rate: $34-41/hr

(Exact compensation may vary based on several factors, including skills, experience, and education)

Job Description:

Insight Global is seeking an experienced Non‑Destructive Testing (NDT) Inspector to support the inspection of high‑precision, safety‑critical components used in regulated manufacturing environments. This role focuses on performing hands‑on NDT inspections to ensure parts meet strict quality, engineering, and customer specifications before release.

This is a highly detail‑oriented position ideal for inspectors with experience in nuclear, defense, marine, turbine, or heavy industrial manufacturing.

Key Responsibilities

• Perform non‑destructive testing inspections on machined and fabricated components using industry‑standard NDT methods such as:
• VT (Visual Testing)
• PT (Penetrant Testing)
• MT (Magnetic Particle Testing)
• UT (Ultrasonic Testing)
• Interpret engineering drawings, specifications, and quality requirements, including GD&T.
• Document inspection results clearly and accurately in quality systems and inspection reports.
• Verify parts meet customer, industry, and regulatory standards prior to release.
• Work closely with Quality, Engineering, and Manufacturing teams to resolve non‑conformances.
• Maintain compliance with internal quality procedures and external standards.
• Support audits and continuous improvement initiatives related to quality and inspection.

Required Qualifications

• NDT Level II certification (VT, PT, MT, and/or UT preferred).
• Hands‑on experience performing NDT inspections in a manufacturing or industrial environment.
• Strong understanding of inspection methods, acceptance criteria, and documentation.
• Ability to read and interpret blueprints, technical drawings, and GD&T.
• High attention to detail and commitment to quality and safety.
• Willingness to work onsite and support shift schedules as required.

Preferred Experience

• Background in nuclear, defense, shipbuilding, turbine engines, or heavy manufacturing environments.
• Experience working under NAVSEA, nuclear, or highly regulated quality programs.
• Familiarity with dimensional inspection tools and quality documentation systems.
• Prior experience working with precision, low‑volume / high‑mix components.

Senior Maintenance Technician (Hydraulic Specialist / Right-Hand to Plant Manager)

Job Summary

We are seeking a highly skilled and experienced Senior Maintenance Technician to serve as the trusted right-hand support to the Plant Manager in our manufacturing/processing facility. This critical hands-on role combines advanced technical expertise in hydraulic systems with broad plant maintenance responsibilities. The ideal candidate will lead hydraulic-related initiatives, including the creation and maintenance of hydraulic schematics, while supporting overall plant reliability, minimizing downtime, and driving continuous improvement in equipment performance. This position requires a proactive problem-solver who can work independently, collaborate closely with leadership, and ensure hydraulic and mechanical systems operate at peak efficiency.

Key Responsibilities

• Act as the primary point of contact and technical advisor to the Plant Manager on maintenance matters, especially hydraulic systems, providing real-time insights, recommendations, and support for operational decisions.
• Design, develop, update, and maintain accurate hydraulic schematics, diagrams, and technical documentation for all plant hydraulic equipment and systems.
• Perform diagnostics, troubleshooting, repair, and preventive maintenance on hydraulic systems, including pumps, valves, cylinders, hoses, motors, accumulators, and related components.
• Install, test, and commission new or upgraded hydraulic equipment and systems, ensuring proper integration with existing plant machinery.
• Conduct routine inspections and preventive maintenance on hydraulic and mechanical equipment to identify potential issues before they cause downtime.
• Collaborate with operations, engineering, and other maintenance team members to resolve complex equipment problems and implement reliability improvements.
• Maintain detailed records of maintenance activities, repairs, parts usage, and hydraulic system configurations for compliance, auditing, and future reference.
• Assist in training other maintenance staff on hydraulic principles, safe work practices, and schematic interpretation.
• Support plant-wide maintenance initiatives, including mechanical, pneumatic, and basic electrical
• Ensure all work complies with safety regulations, company policies, and industry standards (e.g., lockout/tagout, fluid handling).
• Participate in root cause analysis for equipment failures and contribute to corrective action plans.

Qualifications & Requirements

• Required: Proven hands-on experience (minimum 5+ years) in hydraulic system maintenance, repair, troubleshooting, and schematic development/interpretation in an industrial or manufacturing environment.
• Strong ability to read, interpret, create, and update hydraulic schematics, blueprints, and technical drawings.
• In-depth knowledge of hydraulic principles, fluid dynamics, components (pumps, valves, cylinders, etc.), and diagnostic tools.
• Experience supporting senior leadership or acting in a lead/technical advisor capacity in maintenance operations.
• High school diploma or GED required; technical certification, vocational training, or associate degree in hydraulics, fluid power, industrial maintenance, or related field strongly preferred.
• Proficiency with hand tools, diagnostic equipment, and basic computer skills (e.g., MS Office for documentation).
• Excellent problem-solving skills, attention to detail, and ability to work under pressure in a fast-paced plant environment.
• Strong communication skills to interact effectively with plant management, operators, and vendors.
• Ability to lift up to 50 lbs, work at heights, and perform physically demanding tasks safely.
• Commitment to safety and a proactive approach to preventing incidents.

Preferred Qualifications

• Certification in hydraulics (e.g., Fluid Power Society certification, manufacturer-specific training) or related field.
• Experience in a manufacturing/plant setting with high-speed or heavy equipment.
• Familiarity with preventive maintenance software or CMMS systems.
• Basic knowledge of PLCs, pneumatics, or electrical systems as a plus.

What We Offer

• Competitive salary based on experience
• Comprehensive benefits package (health, dental, vision, 401(k), etc.)
• Opportunities for professional development and advancement
• Stable, essential role with direct impact on plant performance

If you are a hydraulic expert with leadership potential who thrives in a supportive, high-responsibility role, we encourage you to apply. Join our team and help keep our plant running at maximum efficiency!