Insight Jobs in Usa

**Candidate must be willing to go into office 3 days a week**

Senior Full-Stack AI & Data Engineer – Contract

RBA is an established leader and trusted partner for enterprise and mid-size organizations seeking to transform their business through technology solutions. As a Digital and Technology consultancy, we combine strategic insight with technical expertise to deliver impactful, scalable solutions that align with business goals. We take pride in working with some of the most recognized companies in our market—while fostering a culture that blends challenging career opportunities with a collaborative, fun work environment.

We are seeking a Senior Full-Stack AI & Data Engineer to join our growing Data & AI practice, supporting a high-impact client. In this role, you will lead the design and development of end-to-end AI-powered applications that drive personalization, predictive analytics, and next-generation digital experiences.

You’ll partner with business stakeholders, product teams, and engineers to build production-grade AI solutions—from data pipelines and model development to APIs and user-facing applications. The ideal candidate brings deep expertise across the full stack, modern data platforms, and generative AI technologies, with a passion for solving complex business challenges through innovative solutions.

Responsibilities

• Design and develop end-to-end AI-powered applications, including backend APIs and user-facing interfaces, to enable scalable and intuitive AI solutions.
• Build and maintain robust APIs using technologies such as Node.js, NestJS, or FastAPI, and develop modern web applications using React or similar frameworks.
• Develop, fine-tune, and deploy machine learning models using frameworks such as PyTorch and Scikit-learn.
• Implement advanced generative AI solutions, including Retrieval-Augmented Generation (RAG) pipelines and multi-modal AI applications.
• Design and build agentic AI systems using frameworks such as LangChain, enabling multi-step reasoning, tool use, and automation.
• Architect and optimize end-to-end data pipelines (ETL/ELT) using Python, SQL, and orchestration tools such as Airflow.
• Manage and integrate data workflows within Snowflake, leveraging technologies such as Snowpark or Cortex.
• Implement monitoring and observability for AI systems, including tracking model performance, drift, latency, and reliability.
• Design and deploy cloud-native solutions using Docker, Kubernetes, and CI/CD pipelines across AWS, Azure, or GCP.
• Collaborate with business stakeholders to translate data into actionable insights and intelligent applications.
• Contribute to DevOps best practices, including infrastructure-as-code (Terraform) and automated testing.
• Mentor junior engineers and promote best practices in AI ethics, data governance, and code quality.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience across full-stack development, including backend (Node.js/Python) and frontend frameworks (React or similar).
• Strong experience designing and building data pipelines and modern data platforms, including expertise in SQL and data modeling.
• Proven experience deploying AI/ML solutions in production environments, including MLOps and model lifecycle management.
• Hands-on experience with generative AI technologies, including LLMs, prompt engineering, and RAG architectures.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Strong understanding of DevOps practices, including CI/CD, containerization, and infrastructure-as-code (Terraform).
• Excellent communication skills and ability to work effectively in client-facing environments.

Preferred Qualifications

• Experience with Snowflake, including Snowpark, Cortex, or similar data platform capabilities.
• Experience building agent-based AI systems or working with frameworks such as LangChain.
• Familiarity with vector databases and semantic search architectures.
• Experience developing mobile applications using React Native or Flutter.
• Knowledge of mobile architecture, UI/UX principles, and API integration patterns.
• Experience deploying applications to Apple App Store or Google Play Store.
• Familiarity with security and authentication protocols, including OAuth2, biometric authentication, and secure data handling.
• Cloud or data platform certifications (AWS, Azure, GCP, Snowflake, or similar).

Leadership & Culture

• Demonstrate leadership through mentorship, technical guidance, and promoting engineering best practices.
• Balance innovation with pragmatism—able to work across cutting-edge AI solutions and foundational data engineering tasks.
• Thrive in a collaborative, fast-paced consulting environment with a strong focus on client impact and delivery excellence.

Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and more. We handle the day-to-day work so that client school boards can focus on governance and policy issues to be sure that the vision and mission of the school are being carried out properly.

This role is a full-time, in-office position located in Mesa, Arizona. The role is responsible for providing support to overarching digital media strategies and tactics. Duties include but are not limited to supporting the overall infrastructure of client social media accounts, ensuring they are appropriately set up and aligned with overall digital channels, including web, search and display, digital ads, and analytics to align organic and paid growth strategies and campaigns. This role also provides support to the build, placement, and maintenance of quarterly paid social campaigns on Meta, Google, Instagram, Facebook, and YouTube. The Digital Marketing Coordinator collaborates with cross-functional teams and supports coordination between marketing and IT to ensure website infrastructure and performance tracking support campaign execution and measurement.

Responsibilities include but are not limited to:

• Assist in the placement of social media ads for internal and external stakeholders across multiple digital platforms, including Facebook, Instagram, LinkedIn, YouTube, Google, and more.
• Assist with ongoing monitoring, optimization, and reporting of paid digital campaigns, including budget pacing, creative performance, and audience targeting.
• Support A/B testing of ad creative and messaging to improve campaign performance.
• Prepare performance summaries and dashboards for internal stakeholders, highlighting trends, insights, and recommended optimizations.
• Support the execution and maintenance of digital marketing efforts within Salesforce Marketing Cloud and related CRM systems, including basic data hygiene, reporting support, and campaign coordination.
• Support the setup and maintenance of client Google Business pages
• Support positive brand and reputation management efforts for all stakeholder groups.
• Collaborates with the digital marketing manager and social media specialists on paid and organic social media placements.
• Supports the execution of marketing and public relations events for Charter One and its clients, including but not limited to groundbreaking events, open-house events, and information sessions.
• Supports the setup and optimization of company and school pages within managed social media platforms to increase the visibility of client school social content.
• Support Acuity platform efforts for tour scheduling and calendar management.
• Assists with multiple projects as assigned by the director or digital marketing manager and works independently in a detail-oriented, fast-paced, fun, innovative, and deadline-driven environment.

Required Skills/Abilities:

• Strong organizational and multi-tasking skills.
• Ability to collect and interpret feedback, execute on vision, and collaborate closely with marketing team members.
• Ability to work in a fast-paced environment while managing competing priorities.
• Problem solver with a positive can-do attitude.
• Ability to work independently.
• Collaborative team player and self-starter.
• General proficiency in Microsoft Office, Google email, Instagram, Facebook, YouTube, and Google Business.
• Proven experience in social media marketing or as a digital media specialist is a must.
• Adequate knowledge and implementation of SEO on web and social.
• Experience in creating and tracking paid social ads in Meta and Google.
• Demonstrable social networking experience and social analytics tools knowledge.
• Knowledge of online marketing and a basic understanding of major marketing channels.

Preferred Skills/Abilities:

• Proficient in Wrike project management, Acuity, and Salesforce software a plus.
• Experience with project and client management is a plus.
• Previous advertising agency experience is a plus.

Education and Experience:

• Bachelor's degree in marketing, public relations, journalism, or related field preferred.
• At least two years of digital marketing experience is preferred.

Charter One offers a competitive salary that is individually determined based on education and experience. We offer health benefits, paid time off, and 401k investment options including employer contributions.

Parent Peer Specialist SHINE*$5,000.00 Hiring Incentive**

Milwaukee, WI Social Services

La Causa Inc. Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team.

Why Join La Causa, Inc.?

• Meaningful work supporting individuals and families in crisis.
• Collaboration with a network of professionals in crisis response.
• Professional development and training opportunities.
• Potential for career advancement within the organization.
• Competitive benefits package including health insurance, retirement plans.
• For All La Causa Inc Employees! YOUR Birthday OFF!
• **$5,000.00 Hiring Incentive** (for this specific role)

Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care.

What You’ll Do:

• Provide Personalized Support – Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family’s goals.
• Reengage Disconnected Families – Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services.
• Empower Parents and Caregivers – Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs.
• Advocate for Families – Ensure parents’ voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners.
• Collaborate with Care Teams – Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met.
• Share Insight and Expertise – Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs.
• Ensure Compliance – Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations.
• Promote Communication and Cooperation – Build and maintain positive relationships with families, care teams, and community stakeholders.
• Fulfill Mandated Reporting Duties – Comply with all mandated reporting requirements related to child safety and welfare.
• Engage in Ongoing Learning – Attend meetings, training, and professional development activities as needed.
• Support the Team – Take on additional tasks as assigned to contribute to the success of the program.

What we are looking for:

• Bachelor’s degree from an accredited school in Social Work or related field (Required). Master’s degree from an accredited school in Social Work or related field (Highly preferred).
• Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist. (Required)
• Lived experience of parenting a child with mental health and/or developmental disabilities.
• Proven ability to work with and support children, young adults, and families.
• Bilingual (Spanish and English), spoken and written. (Highly Desirable).
• Positive and People-Oriented – Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit.
• Excellent organizational, and multitasking skills.
• Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment.
• Proficiency in Microsoft Office Suite.
• Reliable transportation, a valid Wisconsin driver’s license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards.
• Must successfully pass all required pre-employment screenings, including a drug screen.

Work Environment:

• Work takes place in both community and office settings (local travel required)
• This role offers a supportive and balanced schedule with no weekend shifts and limited evening hours, carefully determined by the needs of the families we serve.

Physical Demands:

• The employee is regularly required to drive, stand, sit, reach, stoop, bend, and walk.
• Frequent talking, hearing, and seeing required, finger dexterity necessary.
• Infrequent lifting (such as files) may occur.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

About La Causa, Inc.:

La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.

You can learn more about La Causa at Our Team—Apply Today!

Apply on our Website Careers: Join Our Purpose & Support the Community - La Causa

or reach out to our internal recruiter Wendy and

Be part of something bigger, join Familia La Causa. Be the voice families need—make a difference as a Parent Peer Specialist. Apply now and take the next step in your career!

Salary: $35,796.28 to $40,145.56 Depending on Experience with a **$5,000 Hiring Incentive*

Company: Linebarger Goggan Blair & Sampson, LLP(LGBS)

Position: Collector

Location: 900 Arion Parkway, Suite 104, San Antonio TX 78216

Duration: 4 Month Contract to Hire

PAY RATE: $19.50 an hour ($20.50 an hour if Bilingual)

Conversion Rate: $17.50 an hour ($18.50 an hour if Bilingual) WITH MONTHLY BONUS BASED ON COLLECTION TOTALS (the current average is a couple hundred added to hourly check each month)

Working Hours:

First 2 weeks: 8AM-5PM M-F

DAY SHIFT: 8AM- 5PM M-F (ONE SATURDAY A MONTH from 8AM-12PM)

NIGHT SHIFT: 12PM-9PM M-R, Friday from 8AM-5PM (NO SATURDAYS)

Must Haves:

• High School Diploma
• Minimum of 1 year of recent experience in a collections call center environment
• Experience with a multi-line phone system (e.g., LiveVox, Noble, Avaya, Genesys etc.)
• EXCELLENT communication & computer skills

Plusses:

• Previous Experience in collections, credit or a related field is HIGHLY preferred
• Proficiency in using a large-scale customer database or CRM (e.g., Salesforce, Oracle, SAP, Columbia Ultimate, etc.) preferred
• Bilingual

Day to Day:

Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of court fees and fines along with other portfolio types. The Collector is a crucial part of their team, tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. Majority of calls will be on an outbound dialer with a switch to inbound calls for the other part of the day. Attendance is a major priority for this team and impeccable attendance is expected.

Position: Senior Business Process Owner

Location: San Antonio, TX

Targeted Start Date: 04/06/26

Duration: 12 Month

Working Hours: M-F 8-5

Interview Process: 2 rounds of virtual interviews

REQUIRED SKILLS AND EXPERIENCE

• 6+ years of total professional experience within a call center or claims environment, with demonstrated exposure to process improvement initiatives

• At least 2 years of recent experience (most recent roles) in a process improvement, process ownership, or business process-focused role

• Experience supporting, analyzing, and improving operational processes (end‑to‑end exposure preferred)

• Working knowledge of contact center technologies such as Workforce Management tools, ACD platforms, or speech/interaction analytics tools (e.g., Gridspace)

• Hands‑on experience with process mapping, process modeling, and documentation

• Exposure to Lean, BPM, Six Sigma, or similar continuous improvement methodologies Experience developing or supporting KPIs, performance monitoring, and basic risk/control management

NICE TO HAVE SKILLS AND EXPERIENCE

• Insurance designations (AIC, CPCU, AIS)

• Leadership or people‑mentoring experience

• Property and/or auto claims experience Lean Six Sigma certification

JOB DESCRIPTION

Insight Global is searching for a Business Process Owner Senior to support a large financial services client based out of San Antonio, TX.

They will optimize, and transform contact center processes. This role partners cross‑functionally to align process strategy with enterprise experience goals, drives data‑backed process improvements, manages risk and controls, and leads continuous improvement initiatives. The ideal candidate brings strong process ownership, change leadership, and contact center expertise to deliver measurable business impact beyond traditional operations support.

The Seat

Zinn Insurance is investing intentionally in sales process, infrastructure, and talent to build the next stage of growth.

This seat exists for one reason: Produce new business.

You will be responsible for winning and closing new employer group benefits business in a competitive, consultative sales environment. This is a true production seat built around outbound activity, sharp discovery, strong positioning, and decisive closing.

This is not an account management seat.

This is not a service seat.

This is not a renewal seat.

You are here to build a book of business that compounds in value over time.

This seat is designed for someone who wants to join a growing firm early, work closely with leadership, move fast, and build something meaningful.

Why This Seat Matters

Zinn Insurance is building intentionally for growth. This seat is critical to expanding market presence, increasing revenue, and creating the next layer of production within the firm.

The right person will help drive new business while helping establish the standard for what high-performance sales looks like inside Zinn.

Core Responsibilities

1. New Business Production

• Generate new business opportunities through outbound prospecting and targeted outreach
• Build and manage a healthy pipeline of qualified prospects
• Lead consultative discovery conversations with business owners and decision-makers
• Identify client needs, position solutions, and present recommendations with confidence
• Close new business and secure broker-of-record relationships

2. Sales Process Ownership

• Maintain a disciplined and accurate pipeline in
• Control follow-up, next steps, and deal progression
• Manage activity levels consistent with seat expectations
• Keep opportunities moving with urgency and professionalism
• Maintain visibility into pipeline health, forecast, and production progress

3. Market Development

• Represent Zinn Insurance professionally in the market
• Build relationships with qualified prospects, referral sources, and business communities
• Position Zinn as a strategic partner rather than a commodity vendor
• Compete on credibility, responsiveness, insight, and execution

4. Performance Accountability

• Meet defined expectations for activity, pipeline growth, and revenue production
• Achieve validated producer status within 12 months
• Contribute to a culture of ownership, urgency, and follow-through
• Operate with consistency, coachability, and competitive drive

Success in This Seat Looks Like

A strong Growth Producer:

• consistently creates qualified opportunities
• runs disciplined, high-control sales conversations
• closes new business without needing excessive oversight
• keeps pipeline data clean and current
• follows through quickly and reliably
• builds trust with prospects while maintaining sales urgency
• produces measurable revenue and long-term book value

This Seat Is Built For Someone Who

• is competitive and outcome-driven
• moves with urgency
• is comfortable initiating contact and asking for the business
• handles rejection without losing momentum
• thrives in a performance-based environment
• wants to build, not coast
• values standards, accountability, and direct feedback

This Seat Is Not Built For Someone Who

• prefers account service over business development
• needs constant direction to stay productive
• avoids pressure, ambiguity, or hard conversations
• mistakes activity for results
• wants guaranteed income without production responsibility
• is looking for a comfortable seat instead of a growth seat

Preferred Background

• Proven success in B2B sales
• Strong prospecting and closing ability
• Experience in payroll, PEO, SaaS, staffing, financial services, insurance, or another performance-driven sales environment is helpful
• Benefits experience is not required, but sales discipline and closing ability are essential

Compensation

• Competitive base salary
• Uncapped commission
• Clear production expectations
• 12-month validated producer milestone
• Long-term income tied to book development and retention after validation
• Opportunity to expand income, influence, and leadership as Zinn grows

Career Path

This is a build seat, not a maintenance seat.

A successful Growth Producer in this seat will have the opportunity to expand income, influence, and leadership as Zinn Insurance grows.

Apply here:    

Insight Global is looking for a Project Manager in Charlotte, NC area for a large financial services client. This role consists of the following:

• Project management role supporting Global Markets Operations.
• Role focuses on delivery of key operations excellence & strategic programs impacting people/ process/ technology change .
• Role coordinates delivery across Ops SMEs and multiple technology teams.
• Responsible for end to end delivery / execution of the project.
• This includes coordinating requirements with SMEs, managing delivery timelines, organizing UAT and E2E Testing, Release / go live coordination as well as training and communications.
• Drive delivery across multiple, competing priorities, ensuring milestones are met and activities are executed in line with agreed policies and procedures.
• Lead defect management and issue resolution, proactively removing delivery roadblocks to enable successful testing and implementation.

Must Haves:

• 5-10 years years of Project management / Business analysis experience in financial services industry (Big Four exp +)
• Equities/DTCC experience
• Familiarity with Agile, Waterfall, or hybrid project delivery methodologies o Experience in writing business requirements, test plans and support UAT.
• Expert in using excel to analyze complex data set .
• Expert in using PowerPoint to tell an effective story.
• Organized and able to operate with limited direction.
• Clear and concise communications with ability to present status to senior leaders.

Plusses:

• Global Markets Operations experience a plus ( understanding of trade life cycle)
• Background in Big 4 or Accenture consulting is a big plus

Accounting Manager - Fresno, CA

The Company:

An exciting opportunity in the Fresno area for Accounting professionals! A truly authentic independent insurance agency is looking to add an Accounting Manager. This firm is known for its approach to rewarding its employees with growth initiatives and continuous educational training sessions. Join an agency that puts clients and employees first.

The Benefits and Compensation:

• Annual salary ranging from $80,000 - $120,000, depending on experience
• The agency provides 100% benefits coverage, including medical, dental, and vision insurance
• Monday - Friday
• Flexible Schedule - Hybrid
• 401(k) plan with company matching contributions
• Paid time off and paid company holidays

The Preferred Qualifications:

• 8+ years of Accounting experience
• Accounting experience in an insurance brokerage is essential
• Bachelor's degree in Accounting, Finance, Business, or a related field.
• Proficient with AMS 360, Microsoft Office/Excel, accounting software, and agency management systems, etc.
• Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
• Demonstrated strong attention to detail, effective communication, and proven leadership

The Key Responsibilities:

• Foster continuous growth and improvement while overseeing accounting department operations.
• Proactively conducting regular audits to uphold compliance with statutory laws and financial regulations, contributing to the agency's stability and sustained growth.
• Oversee all accounts payable and receivable
• Generate comprehensive reports for management, offering key insights to drive strategic decision-making.
• Responsible for training and leading an Accounting team!

Apply Today!

Why Insurance Relief™?

As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.

Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.

Role: Recruiting and Sales Intern

Location: Chicago, IL (Loop) (Hybrid)

Hours: 15-20 hours per week

Overview:

Truity Partners is seeking a motivated Recruiting and Sales Intern to join our dynamic Chicago team. This internship offers the opportunity to gain hands-on experience in both sales and recruiting in finance and accounting staffing. The role will encompass a variety of entry-level recruiting and business development tasks, as well as administrative and operational support.

Key Responsibilities:

Recruiting and Administrative Support:

• Source potential candidates through our internal ATS (Bullhorn), LinkedIn, and Indeed for various accounting and finance roles.
• Prepare and post job descriptions on job boards.
• Review resume submissions from job boards and ensure candidates meet job qualifications.
• Conduct professional reference checks for candidates.
• Format resumes for client presentations.
• Maintain and update candidate and client information in Bullhorn, ensuring accuracy.
• Assist with coordinating background checks, drug screens, as needed.
• Completing administrative audits and reporting in Bullhorn.

Sales and Business Development Support:

• Conduct market research to gather industry insights.
• Assist with drafting general sales templates, including emails and marketing materials (leveraging tools like ChatGPT).
• Create and post engaging digital content using Canva for LinkedIn.
• Assist with organizing and attending networking events.
• Support candidate and client continuous relationship management.
• Attend client and prospect meetings, as a notetaker.

Experience and Qualifications:

• Current college student working towards a degree in Business Management, Marketing, Accounting, or Finance preferred. Students pursuing a Professional Selling Certificate preferred.
• Strong written and verbal communication skills are essential.
• Comfortable with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to manage multiple tasks, with strong attention to detail.
• Motivated, proactive, and able to work independently in a remote setting.
• Prior office work experience, or experience in retail sales or in the service industry helpful but not required.

Why Join Truity Partners as an Intern?

• This internship has high potential to lead to a full-time opportunity with Truity Partners in a recruiter role after graduation.
• Gain valuable experience in both recruiting and sales, working directly with experienced professionals.
• Build valuable connections with professionals and expand your network.
• Learn to navigate industry-specific software and tools.
• Work alongside a supportive, fun, and collaborative team dedicated to your learning and success.
• Flexible working hours to accommodate your academic schedule!

If you are a driven college student seeking an internship that offers real-world experience and growth opportunities in the recruiting and sales fields, we encourage you to apply!

JOB DESCRIPTION

The client has delivered high‑level user flows (no visual designs yet), and these roles will translate those flows into clear, build‑ready requirements for engineering teams. This position is ideal for strong Product Analysts or Product Specialists who are comfortable operating with high autonomy, can move quickly in ambiguous environments, and can bridge communication between business, design, and development. Requirements clarity is mission‑critical, as the work involves partnering with external development teams.

REQUIRED SKILLS AND EXPERIENCE

1+ years as a Product Specialist, Product Analyst, Product Owner, or Technical Business Analyst. Experience delivering public‑facing mobile apps (non‑negotiable). Strong understanding of native mobile architecture concepts (iOS/Android), integrations, and backend interactions. Proven ability to write clean, structured user stories and acceptance criteria that reduce rework. Experience working in Agile/Scrum with cross‑functional teams. Strong systems‑thinking skills: ability to work from flows or concepts (before visual design) and produce build‑ready detail. Excellent communication and documentation skills; able to adjust style for business, design, and engineering audiences. Proficiency with Jira, Azure DevOps, and Figma.