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AI Strategist

Senior Director, Consulting & Delivery

Level & Department

The honest version of what's happening in enterprise AI in the middle market ($100M - $2B) right now is messy. Most organizations know they need to move. Very few have the leadership that can operate fluently at both ends of the problem… the C-suite conversation about investment rationale and the engineering conversation about whether the architecture can actually support what was just promised.

That gap is expensive and we've seen it in every sector we work in. It shows up the same way every time: smart strategy work that doesn't connect to anything deployable, or capable technical teams building things that never get funded or adopted.

The Principal AI Strategist role exists to close that gap on our most important engagements.

THE ROLE

What this position actually does

You are the senior-most strategy and delivery mind on a client engagement. You hold the intellectual and commercial thread across the entire lifecycle from the first diagnostic conversation through to a working AI system in production and the expansion that follows when the client realizes it's changing something real.

You are not the person who manages the team to do the thinking… you are responsible for the most strategic form of that thinking. You shape the strategy, challenge the architecture, own the executive relationship, and are personally accountable for whether the engagement creates measurable business value.

The title is Principal AI Strategist because that's the actual job. The level is Senior Director because that reflects the scope, accountability, and authority this role carries inside Quantum Rise and in front of clients.

OUR OPERATING PRINCIPLES

The intellectual framework you'll work inside

Quantum Rise operates from a set of principles we call Consulting 2.0. They define how engagements are structured, how we challenge client assumptions, and what we hold ourselves accountable to.

Think like an investor, not a technologist

AI value is relative to each client’s own goals / circumstances and capital is precious. We anchor every engagement to strategy → value streams → enterprise value. We don't start with use cases. We start with where the business makes and loses money, and work backward to where AI creates leverage.

• Map to where the work actually happens: We go to L4–L5 process depth where the task-level execution that explains KPI performance and reveals where AI readiness actually exists.
• Diagnose before prescribing: We use structured diagnostic lenses (process, data, systems) to move from visible symptoms to root causes.
• Data reality bounds AI ambition: What AI can reliably do is determined by the strength of the data foundation (architecture, integration, quality, consumption) not by model choice.
• Not all AI systems are created equal: Machine learning, LLMs, and agents introduce different capabilities, constraints, and operational trade-offs. Enterprise-ready agents specifically require probabilistic reasoning balanced with deterministic rules, structure, guardrails, and human oversight.
• Risk is predictable: Enterprise AI risk falls into defined categories: data privacy, bias, explainability, and governance. Principles define what good looks like; governance establishes ownership, decision rights, and escalation.
• Execution credibility matters as much as technical ambition: “Crawl”and MVP solutions that are in production beat “Run” enterprise-wide solutions that aren't.

RESPONSIBILITIES

What you own

Client strategy and delivery

• Lead end-to-end engagement execution from strategy and diagnostic through deployment and commercial expansion
• Run executive discovery sessions translating ambiguous business problems into structured AI investment rationales
• Build the business case with the rigor of an investor, not the optimism of a vendor: quantified value, honest constraints, sequenced roadmap
• Own the relationship with C-suite and senior client stakeholders as a peer, not a service provider

Technical leadership

• Apply working fluency in LLMs, agentic workflows, RAG architecture, and data infrastructure to make real design decisions ensuring the original business value is obtained
• Collaborate with engineering to challenge, refine, and pressure-test solutions against production realities
• Define AI product roadmaps that are incrementally value generating, governed, measured, and adopted

Firm development

• Identify capability and offering gaps where Quantum Rise can build durable competitive advantage
• Build reusable delivery IP (frameworks, playbooks, diagnostic tools) that improve every engagement that follows
• Develop and mentor the next generation of AI consultants on what it means to operate at the intersection of AI strategy and delivery
• Contribute to business development through the quality of your work and the depth of your client relationships

THE PROFILE

Who fits here

person who thrives in this role has a particular combination that's genuinely rare and we'd rather name it honestly than let both sides waste time discovering the mismatch.

Dimension: What this looks like in practice

Role identity: You think of yourself as a strategist who builds things, not a consultant who advises on them.

Technical depth: Hands-on with LLMs and agentic coding. You've debugged a pipeline at some point and don't need to be reminded why hallucination is an enterprise risk.

Business fluency: You can translate AI capability into a CFO-ready investment case without losing the technical precision that makes it credible.

Delivery record: 12+ years in management consulting or technical advisory with real end-to-end accountability from scoping through go-live. You are hyper customer service oriented.

Sector context: You have meaningfully operated across 3 discrete sectors learning to how effectively understand how money is actually made, customer and demand dynamics, how work gets done, regulatory constraints, etc.

Education: Engineering, CS, or MIS undergraduate foundation. MBA preferred. The combination matters and what makes the translation instinct natural. What matters is the ability to translate value creation into technology and vice versa.

Working style: You reach for the AI tool first because it's genuinely how you think and not just because we’re an AI consultancy.

BENEFITS

What we offer

• Competitive base salary + variable compensation tied to individual and company performance
• Equity options
• BCBS health, vision, and dental
• 401(k) with discretionary annual match
• FSA, DCA, commuter, and L&D stipends
• Unlimited PTO + paid holidays + paid sick time

Senior Business Analyst Life & Annuities

Onsite in WDM office 4 days a week

Contract

Overview:

We are seeking an experienced Senior Business Systems Analyst (AI Enablement) to support ***'s AI transformation initiatives. This role will partner with ***'s BSA team, IT leadership, and PMO to understand current SDLC processes, identify pain points, gaps, and inconsistencies across teams, and translate findings into a more streamlined, AI-enabled operating model.

The BSA will assess our current requirements elicitation process and help define how an AI-infused approach can significantly improve the thoroughness, completeness, and quality of user requirements specifically for consumption by an AI coding agent. This includes identifying cross-system dependencies, non-functional requirements, and user personas from initial requirement elicitation through Jira story creation. This role will help transform our BSA capabilities by leveraging custom-built AI solutions to accelerate cycle time, improve consistency, and reduce downstream rework.

This role will also define measurable success criteria and develop metrics to evaluate process improvements and AI impact across the SDLC: gathering requirements across several other SDLC-related AI initiatives and provide light project management support across multiple AI workstreams.

Key Responsibilities

Assess current BA workflows, documentation standards, and impact analysis processes from user requirement elicitation through Jira story creation, identifying gaps, redundancies, inconsistencies and improvements across teams.

Identify friction points and define AI-enabled use cases with measurable business outcomes.

Drive feedback loops for AI proofs of concept (POCs) delivered to teams by gathering structured user input, measuring adoption and effectiveness, and incorporating insights into iterative improvements.

Develop clear, actionable requirements including user stories, acceptance criteria, non-functional requirements, personas, and upstream/downstream system impacts.

Determine and help establish processes or patterns to ensure user requirements align with current system capabilities. Proactively identify cross-system dependencies, technical constraints, gaps, and system limitations in collaboration with engineering teams to ensure requirements are technically feasible and implementation-ready.

Support backlog grooming, sprint planning, demos, and pilot validation sessions.

Track progress across multiple AI initiatives, manage dependencies and risks, and maintain clear stakeholder communication.

Develop and maintain lightweight project plans, timelines, and status reporting to ensure AI initiatives remain aligned with business priorities and strategic objectives.

Required Qualifications

5+ years of Business Analysis or Business Systems Analysis experience in technology or software environments.

Strong requirements elicitation, documentation, and facilitation skills.

Experience working in Agile environments with cross-functional teams.

Practical familiarity with AI tools (e.g., Claude Code CLI, ChatGPT, Copilot) and understanding of AI concepts (LLMs, prompt engineering, AI governance, and AI risk considerations).

Strong systems thinking, structured communication, and stakeholder management skills.

Preferred Experience

Experience implementing AI or automation solutions within enterprise environments.

Familiarity with AWS AI services (e.g., AWS Bedrock) or other enterprise AI platforms.

Familiarity with Jira, Confluence, GitHub, or similar SDLC ecosystems.

Experience supporting PMO processes or managing multiple concurrent initiatives along with a functional understanding of Agile practices.

Financial services or insurance industry experience.

Success Measures

Successful delivery of an AI-enabled solution for ***'s BSA team.

Improved BA workflow efficiency, quality, and consistency.

High-quality, implementation-ready requirements that reduce downstream rework and delivery thrash.

Effective coordination, transparency, and measurable progress across AI initiatives.

AI & Business Systems Manager

Christopher Homes, a nationally acclaimed luxury residential developer and home builder, has been creating Nevada’s finest neighborhoods since 1981. Within four decades, we have developed over 2,000 homes with a total value of over $1 Billion.

Our experience and reputation for developing luxury residential neighborhoods is unmatched. Of note, Christopher Homes has been awarded over 150 national and local awards for design excellence, which include: 19 Home of the Year awards, 7 Community of The Year awards, and recognized as the Homebuilder of the Year by the National Association of Homebuilders (NAHB), and numerous other awards.

Our Purpose



Enhancing lives by creating innovative homes and communities that inspire and reflect the unique interests of our residents. How we do anything is how we do everything. We are creators. The foundation of our success is rooted in our culture and our most valuable resource is our people. We are a diverse group made up of smart, creative, and dedicated people that are passionate about transforming the modern living experience.

Position Overview

The AI & Business Systems Manager is a senior, hands-on role responsible for designing, governing, and operationalizing artificial intelligence across Christopher Homes’ real estate development and luxury homebuilding platform. The manager will report to our CFO. This role requires deep, proven experience in real estate development and residential construction combined with advanced applied AI, data, and enterprise systems expertise.

The manager can work on-site or have a hybrid schedule.

This individual will lead the transformation of fragmented data and disconnected systems into a clean, structured, AI-ready ecosystem that improves efficiency, reduces costs, enhances forecasting, and elevates the customer experience. This is not a research role—this position focuses on practical, secure, ROI-driven AI embedded directly into daily workflows.

This is a full-time, individual contributor role with enterprise-wide responsibility and visibility.

Key Responsibilities

AI STRATEGY & IMPLEMENTATION (PRIMARY FOCUS)

·      Design and execute an enterprise AI roadmap aligned with real estate development and homebuilding workflows

·      Embed AI directly into core systems including Procore, ERP, Buildtopia, HubSpot, and Microsoft platforms

·      Identify and deploy AI use cases for:

–        Cost control and variance detection

–        Schedule and cycle-time optimization

–        Purchasing and vendor analysis

–        Warranty trend prediction and root-cause analysis

–        Marketing performance and lead intelligence

·      Automate repetitive, manual, and error-prone processes using AI and intelligent workflows

·      Ensure all AI solutions are secure, compliant, and aligned with data privacy best practices

DATA ARCHITECTURE, CLEANUP & GOVERNANCE

·      Assess, clean, normalize, and structure data across all business systems

·      Establish data standards, naming conventions, and governance policies

·      Eliminate duplication, silos, and inconsistent data definitions

·      Ensure data integrity to support reliable AI-driven insights and decision-making

·      Prepare data architecture to support future scalability and AI maturity

REAL ESTATE DEVELOPMENT & CONSTRUCTION SYSTEMS LEADERSHIP

Serve as the internal expert on how AI supports:

              – Land development

            – Vertical construction

-- Purchasing and contracts

            – Design center operations

            – Warranty and post-close service

·      Deeply understand how data flows through real estate development and homebuilding lifecycles

·      Optimize system usage to reflect how the business actually operates—not generic software assumptions

·      Partner with vendors, consultants, and software providers during system enhancements or ERP transitions

BUSINESS PARTNERSHIP & CHANGE MANAGEMENT

·      Translate real estate development and construction challenges into AI-enabled solutions

·      Partner closely with executive leadership and department heads

·      Educate teams on AI tools, best practices, and responsible usage

·      Adoption of AI-enabled workflows across the organization

REPORTING, FORECASTING & DECISION INTELLIGENCE

·      Build AI-powered dashboards, reports, and forecasting tools

·      Improve visibility into costs, schedules, risks, and performance

·      Enable leadership to make faster, more accurate, data-driven decisions

REQUIRED QUALIFICATIONS   

·      8+ years of experience in real estate development, residential construction, or homebuilding environments

·      Demonstrated, hands-on experience applying AI to real business systems

·      Deep understanding of development and construction workflows, terminology, and financial drivers

·      Proven ability to organize, clean, and govern complex operational and financial data

·      Experience with enterprise systems such as:

            – Procore

            – ERP systems (Sage 100 Contractor or similar)

             – Buildtopia (Purchasing, Design Center, Construction and Warranty)

            – CRM & Marketing platforms

            – Microsoft ecosystem (including Copilot)

·      Strong understanding of data security, privacy, and compliance in business environments

·      Ability to operate independently and drive outcomes without direct supervision

STRONGLY PREFERRED

·      Luxury single-family or for-rent residential development experience

·      Experience leading ERP transitions or system integrations

·      Applied knowledge of predictive analytics and automation in construction

·      Ability to communicate complex technical concepts to non-technical stakeholders

IDEAL CANDIDATE PROFILE

·      Deeply grounded in real estate development and construction

·      Business-first mindset with strong technical execution

·      Focused on measurable ROI, efficiency, and cost savings

·      Disciplined, pragmatic, and trustworthy with sensitive data

·      Comfortable building foundational systems before scaling AI initiatives

Join Our Mission to Bridge the Digital Divide - Through AI!

Position: Programs Manager (AI Curriculum - Higher Ed) - Austin, Texas (Hybrid or Remote)

Salary Range: USD 55,000 - 75,000 annually (with a 3-month probation)

Location: Preference for Austin, Texas; remote possible

Travel: Occasional travel required with reasonable notice and accommodations

About Us

Sustainable Living Lab USA (SLL LLC USA) is part of a global movement, HQ in Singapore, offices in India, Indonesia, Japan, and the USA, to make technology inclusive, accessible, and sustainable. We design and deliver innovative education programs that equip learners with essential digital and AI skills - from US community colleges to grassroots organizations worldwide.

About the Role

We’re seeking a dynamic, articulate, and adaptable Programs Manager (AI Curriculum for HigherEd)to support the global expansion and US localization of our AI education programs.

This role involves delivery, curriculum creation, and program development, ideal for someone confident in discussing AI with non-technical audiences, passionate about learning, and eager to influence AI upskilling’s future. You’ll lead technical Train-the-Trainer (TTT) sessions with professors from community colleges and universities both virtually and in-person helping them develop/integrate technical AI concepts as part of their certifications/degrees.

This role blends delivery, curriculum design, and program development, ideal for a flexible, self-motivated individual with a growth mindset who thrives in ambiguous environments, constantly finding solutions to new problems.

Key Responsibilities

1. AI Programs Training & Facilitation (TTT Model)

• Lead virtual and in-person technical Train-the-Trainer (TTT) workshops across US, supporting partners in vocational education and workforce institutions worldwide.
• Ensure participants understand the content and are equipped to customize it for local contexts and learner needs.
• Develop and implement standardized training regimens and SOPs tailored for cross-cultural, regional, and state-wide implementation partners.
• Translate core AI, ML, DL, and Python concepts into engaging, beginner-friendly lessons sensitive to language diversity and digital fluency levels - but also able to deliver technical concepts like Maths for AI, Data science, and Agentic AI topics in depth.
• Conduct engaging and informative training sessions utilizing a standardized curriculum.

2. US Programme & Business Development (SMEs, Colleges, Universities, K12, communities)

• Manage the continuity and expansion of SLL's US programs, particularly within its extensive network of 140+ community colleges and universities spanning 40+ states.
• Work with the team to position SL2 as a leading partner in AI and emerging tech education for the US community college and vocational sector.
• Scale educational programs with school districts, community colleges, and universities, focusing on out-of-school programs and boot camps.
• Scale AI Community Engagements with clubs, societies, and foundations.
• Identify and articulate compelling use-case stories for workforce development partnerships.
• Support engagements with colleges, government agencies, and employers to co-develop bespoke AI education pathways.

3. Content Development and Productization

• Collaborate with internal teams to evolve and update existing programs and co-create new offerings.
• Lead the creation of slide decks, training decks, and other content as a core part of the role.
• Contribute to productizing key experiential learning offerings such as hands-on coding challenges and platform-based simulated work experiences.
• Help localize material for US-based institutions, aligning with skills frameworks and employer demand.
• Co-deliver experiential coding/skilling events, ensuring the core product is designed for global scalability and is adaptable to various educational levels, including tailoring project focus for different competitions for community college and university students.

What We're Looking For

• HigherEd/SME Training Experience: Minimum of 3 years in Higher Ed, training, or facilitation working with HigherEd/SMEs, including at least 2 years focused on technical or digital skills. Experience working across cultures and time zones is highly valued.
• Tech & Learning Aptitude: Intermediate to high knowledge of Python and AI/ML/DL/Agentic AI/Maths for AI/Data concepts. Strong personal interest in the evolving AI landscape and comfort with explaining complex topics to beginners. Experience or enthusiasm for Vibe Coding, digital hackathons, or collaborative prototyping is a plus.
• Communication & Facilitation: Fluent, clear-spoken English and strong public speaking skills. Able to adjust tone, pace, and clarity based on audience (e.g., teachers vs. college professors vs. workforce leaders). A strong presence on MS Teams/Zoom or in person - whether running a classroom session, hackathon, or partner presentation.
• Mindset & Tools: Adaptable, self-motivated, and collaborative. Skilled in using tools like Zoom, Google Workspace, and Teams, and eager to learn new platforms and facilitation techniques.
• Location & Eligibility: Preference for candidates based in Austin, TX, but open to strong remote applicants. Must be authorized to work in the US.

Why Join Us?

• Make Global Impact: Empower teachers and workforce educators across continents to teach AI confidently and contextually.
• Shape the Future of the US Workforce Skilling: Co-create impactful AI programmes for colleges and workforce partners across the US.
• Creative & Collaborative Culture: Work with a mission-driven team that values experimentation, equity, and lifelong learning.
• Featured Benefits: Medical insurance (100% employer contribution), 14 days annual leave, 14 days medical leave, and paternity and maternity leave. We request that the candidate to have their own device.

Ready to Apply?

Send your resume and a short, authentic cover letter to with the subject line: “Programs Manager (AI Curriculum) - U.S.” Please write authentically, and use AI tools with discernment.

Please include:

• Your expected monthly salary in USD
• Your current location and time zone
• Your availability to start
• Any accommodation requests (if applicable)

SLL LLC USA is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace. If you need accommodations during the application process, please let us know.

Job Summary
HellermannTyton North America (HT NA) is accelerating the use of Artificial Intelligence to unlock capacity, improve quality, and fuel growth across North America. As the AI Program Manager, you will build and run a program of AI initiatives that create efficiencies by automating repetitive tasks and removing process waste. You will partner with Operations, Sales, Marketing, IT, HR, and Finance to select the right problems, deliver measurable outcomes quickly, and scale wins across plant sites to increase revenue, reduce cost, and eliminate waste. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.

What You'll Do

Opportunity Discovery

• 
  
  
• Conduct stakeholder interviews to capture business objectives and constraints; translate high-level goals into clear, actionable AI project requirements.
  
  
• Build simple business cases with the respective departments; baseline current performance, and quantify benefits
  
  

Program Management

• 
  
  
• Work with Business Stakeholders to prioritize initiatives by value, impact, labor hour avoidance, and risk mitigation.
  
  
• Prioritize AI program and project roadmap into short, iterative deliverables; prioritize delivery based on business impact and feasibility.
  
  
• Run stage-gated delivery (scope pilot scale) aligned to HellermannTyton COE project governance; set decision forums, risk controls, and incremental results.
  
  
• Work with Business and IT to develop data and IT infrastructure and tools to support AI program roadmap.
  
  

Delivery

• 
  
  
• Ensure ownership of agents and AI workflows are transitioned to business stakeholders within the business.
  
  
• Engage with change management to ensure AI projects are accepted, and AI becomes integrated into processes such that AI becomes "the way we work."
  
  
• Make value visible and auditable. Track and report on program benefit metrics such as savings, improved experience, reduced waste, efficiency improvements, etc.
  
  
• Share AI knowledge to upskill the organization. Coach stakeholders to see AI use cases in the processes.
  
  

Governance

• 
  
  
• Partner with Legal/HR on data privacy and AI use policies.
  
  
• Ensure solutions comply with IT corporate cybersecurity and risk guidelines.
  
  

Success in this role will require:

• 
  
  
• Collaboration & Communication
  
  
• Adaptability
  
  
• Problem Solving
  
  
• Analytical Thinking
  
  
• Business Acumen
  
  

What You'll Bring

• 
  
  
• Bachelor's degree in Project/Program Management, Engineering, Manufacturing, Computer Science, Data/Analytics, or related field.
  
  
• 3+ years leading data/AI/automation programs with manufacturing operations; proven track record delivering hard dollar benefits and labor hour avoidance.
  
  
• Mastery of program management (business cases, roadmaps, stage gates, financials).
  
  
• Excellent stakeholder communication and leadership across Operations, Sales, Marketing, IT, HR, and Finance.
  
  

Preferred Qualifications

• 
  
  
• Background manufacturing or associated environments.
  
  
• Lean / Six Sigma certification; experience embedding AI within continuous improvement programs.
  
  
• Experience with AI Tools (MS CoPilot Studio, MS Fabric, MS Azure Foundry)
  
  

By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.

HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Description

We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:

• 
  
• Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
  
• Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
  
• Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
  
• Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
  

This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.

Duties and Responsibilities

• 
  
• Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
  
• Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
  
• Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
  
• Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
  
• Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
  
• Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
  
• Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
  
• Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
  
• Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
  
• Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
  

Required Qualifications

• 
  
• Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
  
• 5+ years of proven experience developing and deploying production-grade AI/ML systems.
  
• Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
  
• Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
  
• Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
  
• Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
  
• Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
  
• Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
  

Preferred Qualifications:

• 
  
• Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
  
• Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
  
• Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
  
• Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
  
• Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
  
• Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
  
• Experience in regulated industries or environments requiring strict compliance and data governance standards.
  

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Design and build AI-powered applications using Large Language Models (LLMs) for enterprise use cases.
• Develop Retrieval-Augmented Generation (RAG) solutions using structured and unstructured enterprise data such as documents, manuals, tickets, ERP data, and knowledge bases.
• Build and orchestrate AI agents that can reason, plan, and interact with tools, APIs, and workflows.
• Implement guardrails for AI systems including prompt safety, data protection, hallucination mitigation, access control, and output validation.
• Work with multimodal AI models including text, image, and video use cases such as video analysis, summarization, and optimization.
• Integrate AI solutions with existing enterprise systems such as Salesforce, ERP platforms, data lakes, APIs, and internal applications.
• Partner with security and compliance teams to ensure responsible AI usage, data privacy, and governance.
• Prototype quickly, then harden solutions for production with monitoring, logging, evaluation, and performance optimization.
• Mentor and upskill existing developers on AI concepts, patterns, and best practices.

Required Skills & Experience

• 5+ year of full stack development experience.
• Strong software engineering background with experience building production-grade applications.
• Hands-on experience with modern LLM platforms such as OpenAI, Azure OpenAI, Anthropic, or similar.
• Practical experience building RAG pipelines using vector databases and embedding models.
• Experience with prompt engineering, prompt versioning, and evaluation techniques.
• Solid Python experience for AI development.
• Experience integrating AI services with REST APIs, microservices, and cloud-native architectures.
• Familiarity with cloud platforms such as AWS or Azure, including deployment, scaling, and security concepts.
• Understanding of data formats such as JSON, XML, and document-based data.
• Ability to translate business problems into AI-driven technical solutions.

Preferred Qualifications

• Experience with vector databases such as Pinecone, FAISS, Weaviate, or similar.
• Familiarity with frameworks such as LangChain, LlamaIndex, Semantic Kernel, or equivalent orchestration tools.
• Experience implementing AI safety controls, policy enforcement, and evaluation frameworks.
• Exposure to video or image models and multimodal AI use cases.
• Experience working in enterprise environments with security, compliance, and change management considerations.
• Prior experience mentoring or leading developers in new technical domains.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Essential Duties and Responsibilities

• Work closely with business stakeholders toidentifyautomation opportunities.
• Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
• Analyze business processes, data flows, and system architectures to support AI solution design.
• Support configuration and deployment of AI-powered agents,applications,and workflows.
• Design,build,and customize AI agents to automate workflows and improve productivity.
• Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
• Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
• Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
• Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
• Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
• Collaborate withcybersecurityand product teams to build robust AI solutions
• Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
• Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
• ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
• Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
• Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
• Support knowledge sharing and enablement across technical and business teams.

Qualifications Expected for Position

• Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
• Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
• 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
• 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
• Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
• Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
• Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
• Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
• Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
• Solid understanding of identity management, access controls, and data security best practices.
• Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
• Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.

The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Role: Principal AI Solution Architect

Location: Houston, TX, 77086 - Onsite

Duration: Long term Contract

Job Description:

Key Responsibilities:

• Partner with business and technical stakeholders to identify and implement agentic AI and machine learning solutions that improve decision making, workflows, and automation
• Design and implement cloud native AI architectures using Microsoft Azure services and established AI design patterns
• Collaborate with Data Scientists and other AI Engineers to transform prototypes into production ready, scalable solutions
• Build, deploy, and operate enterprise scale machine learning pipelines, emphasizing reliability, performance, and security
• Orchestrate and configure infrastructure that enables low latency, resilient AI workloads, leveraging infrastructure as code and automation
• Contribute to reusable accelerators, templates, and patterns that improve delivery speed and consistency across teams
• Support CI/CD, monitoring, and operational practices for AI and ML systems in production environments

Required Technical Skills:

• Strong experience with Microsoft Azure, including AI/ML services and cloud native architectures
• Hands on experience deploying and operating ML pipelines using Azure Machine Learning
• Proficiency in Python and modern software engineering practices
• Experience with automation and configuration management, including Ansible
• Solid understanding of MLOps, model lifecycle management, and CI/CD for AI systems
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Working knowledge of security, identity, and access control in enterprise cloud environments

Preferred Skills:

• Experience with Microsoft Foundry
• Experience implementing or operating agentic AI systems
• Familiarity with data engineering tools such as Databricks, Spark, Azure Data Factory
• Experience integrating AI services (e.g., cognitive services, computer vision, unstructured data processing)

Experience Requirements:

• 5+ years of experience in software engineering, AI engineering, or machine learning engineering roles
• Proven experience delivering production AI or ML solutions in a cloud environment
• Experience collaborating with cross functional teams across data science, engineering, and architecture

Ways of Working:

• Ability to work independently as a contractor while integrating effectively with existing teams
• Strong communication skills, with the ability to explain complex technical concepts clearly
• Results oriented mindset with a focus on delivering business value quickly and reliably.