Information Technology People Jobs in Indianapolis

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Responsibilities:

Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)

• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.

• You will bring your technical and customer experience to troubleshoot technical issues when they arise.

• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.

• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

• Basic understanding of multiple operating systems (Windows, Mac, iOS)

• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Qualifications:

High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional

• Completed Microsoft 365 Fundamentals Certification

• Previous Help desk experience

• Previous Customer Service experience

Comments/Special Instructions

This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.

JOB TITLE: CX Experience Architect

LOCATION: Indianapolis, IN

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

• Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
• Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
• Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

• Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
• Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
• Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

• Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
• Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
• Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

• Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
• Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
• Present experience strategies and design rationale clearly to both technical and non-technical audiences.
• Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
• Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

• 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
• Proven experience designing and optimizing customer journeys across digital channels.
• Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Excellent written and verbal communication skills with strong presentation abilities.
• Experience planning and interpreting usability tests and A/B testing.
• Ability to support experience decisions using data and research insights.
• Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we're uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

This role is eligible for Specialized Dental Partners Loan Relief Program, designed to support Endodontists in select high-priority markets. Our Access to Care Program offers much needed care to deserving communities typically hard to fill while providing meaningful debt relief to our providers. After submitting your job application, you will receive a follow-up email with additional details and a brief form to complete to confirm your eligibility. If you have any questions along the way, please reach out to us at .

We are a state-of-the-art Endo Practice looking for an EndoAssociate. The practice is experiencing tremendous growth and is supported by a top-notchPartner, clinical and administrative team. Our patient-centric and team focused practice has all the modern amenities to set you up for success.

• Perform root canal therapy, retreatment, and apical surgery procedures to the highest standards of care
• Diagnose and treat diseases and injuries of the dental pulp and periapical tissues
• Collaborate with general dentists and other dental specialists to develop and execute treatment plans for patients
• Communicate clearly and effectively with patients to educate them on their treatment options and help them make informed decisions about their oral health
• Ensure that all treatment is performed in compliance with relevant laws, regulations, and ethical standards
• Keep accurate and detailed patient records in our practice management system
• Participate in continuing education and professional development opportunities to stay up-to-date with the latest techniques, technologies, and industry trends
• Work with our administrative team to manage appointment scheduling, patient communication, and billing as needed
• Uphold our commitment to providing excellent patient care and creating a welcoming, inclusive, and supportive practice environment

Requirements:

• Must possess a DDS or DMD degree from an accredited dental school
• Certificate in endodontics from an accredited program or actively enrolled in a Residency program

Preferred Qualifications:

• Excellent clinical skills and a commitment to providing high-quality patient care
• Strong communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with other members of the dental team
• Willingness to participate in continuing education and professional development activities to stay up-to-date with the latest industry trends and techniques

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a skilled and passionate endodontist and dedicated to providing the best patient care possible, we want to meet you.

• Other

BCforward is seeking a Program Manager to work onsite in Indianapolis, IN

Job Title: Program Manager

Location: Indianapolis, IN onsite

Job Description

We are seeking a Program Manager to join our dynamic team. The ideal candidate will have strong experience in leading complex, multi-workstream programs across business and technology domains and a proven ability to align initiatives to strategy, manage risk and dependencies, and deliver measurable business outcomes.

Responsibilities:

Align program objectives with client strategy and define measurable outcomes and success criteria.

Establish governance, decision rights, and escalation paths; run steering routines and leadership updates.

Select and adapt delivery approaches (Waterfall, Agile, Hybrid) based on context and readiness.

Manage scope, schedule, quality baselines, and change to ensure benefits realization.

Partner with Agile teams on backlog management, PI/Sprint planning, reviews, and retrospectives.

Use tools and automation to drive data-driven insights that improve predictability and throughput.

Foster collaboration, continuous improvement, and team empowerment.

Proactively manage risks, assumptions, issues, and dependencies with clear accountability.

Conduct scenario planning, risk-adjusted forecasting, and contingency strategies.

Build trusted relationships across client organizations and tailor communications to leadership audiences.

Lead cross-functional teams with clarity and accountability, coach project managers and scrum masters.

Leverage MS Project/Smartsheet, Jira, Confluence/SharePoint, and analytics to inform decisions; apply AI and automation where appropriate.

Required Skills & Qualifications:

Proficiency with MS Project or Smartsheet, Jira, Confluence/SharePoint, and Microsoft 365.

Strong communication, facilitation, stakeholder management, and conflict-resolution skills.

Demonstrated ability to lead diverse teams and influence without direct authority.

Expertise in program governance, financial controls, benefits realization, and organizational change.

Hands-on Agile delivery experience; familiarity with scaling frameworks such as SAFe.

Strong analytical and problem-solving skills with the ability to turn data into insights.

Experience managing complex programs across business and technology domains.

Preferred Skills:

Experience applying AI and automation to program management workflows.

Prior work in hybrid delivery environments and executive-ready reporting.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

Competitive compensation and benefits

Opportunities for growth with global clients

A supportive, inclusive culture that values innovation and people

Exposure to cutting-edge technologies and projects

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Product Architect – Life & Annuity

About the role:

As a Product Architect, you will make an impact by driving the design and evolution of innovative Life & Annuity product solutions within our ISG division. You will be a valued member of the product architecture team and collaborate closely with crossfunctional stakeholders to ensure seamless integration, modernization, and optimization of our product ecosystem. Your expertise—especially in FAST—will shape product strategy and enable scalable solutions that support business growth.

In this role, you will:

• Design and develop product architectures that support business goals and customer needs within the Life & Annuity domain.
• Apply FAST technology solutions to improve efficiency and streamline product delivery (primary required skill).
• Collaborate with crossfunctional partners to enhance product functionality and user experience.
• Analyze complex datasets using SQL to inform decision-making and product strategy.
• Guide development teams in adhering to architectural standards and best practices.
• Evaluate new tools and technologies to improve product scalability and performance.
• Develop and maintain technical documentation, specifications, and architectural deliverables.
• Ensure alignment with regulatory and industry standards in the Life & Annuity sector.
• Lead continuous improvement initiatives to reduce timetomarket and modernize product capabilities.
• Work with stakeholders to capture requirements and translate them into actionable technical designs.
• Monitor product performance, identify optimization opportunities, and recommend enhancements.
• Facilitate workshops and knowledgesharing sessions related to core technologies.
• Contribute to longterm product roadmaps and innovation planning.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Indianapolis, Indiana. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• Extensive Life & Annuity domain knowledge with a proven track record in product architecture.
• FAST technology experience (primary required skill).
• Proficiency in SQL for data analysis and insights.
• Minimum 12 years of experience in product architecture with a focus on Life & Annuity.
• Strong communication skills to collaborate across business and technical teams.
• Ability to translate business requirements into scalable technical solutions.
• Experience working effectively in a hybrid work model.
• Familiarity with insurance industry standards and regulatory expectations.
• Strong analytical and problemsolving capabilities.
• Ability to mentor and guide technical teams on architectural best practices.
• Commitment to continuous learning and staying current with emerging technologies.

These will help you stand out:

• Broader experience across Life & Annuities insurance products for deeper insight.
• Advanced understanding of modern architecture frameworks and digital transformation approaches.
• Experience evaluating and integrating emerging technologies for product modernization.
• Strong leadership presence in facilitating workshops, training sessions, or strategy discussions.
• Demonstrated success in driving architectural improvements that accelerate delivery.

Required Certifications

• Certified Product Architect
• SQL Certification
• FAST Technology Certification

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Salary and Other Compensation:

Applications will be accepted until March 29, 2026.

The annual salary for this position is between $ 113,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Agility Partners is seeking a Junior Systems Administrator to support one of our clients in the utilities and energy sector. This is an excellent opportunity for early‑career infrastructure professionals to gain hands‑on experience in enterprise server environments, virtualization platforms, and Windows OS upgrades. The role focuses on server builds, OS refresh initiatives, and day‑to‑day support of a stable and secure virtual server ecosystem. Candidates will receive structured training and direct mentorship from experienced Build Operations engineers while working on critical infrastructure systems.

Responsibilities

• Assist the build team with deploying, configuring, and validating virtual servers within VMware environments
• Support Windows Server OS upgrades (2022, 2025), including post‑upgrade validation and functionality testing
• Monitor and manage ticket queues to troubleshoot and resolve break/fix issues on virtual machines
• Document system changes and collaborate with cross‑functional infrastructure and operations teams

Ideal Candidate

• 1–3 years of experience administering Windows Server environments, preferably virtualized
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and basic routing
• Hands‑on experience working in VMware‑based server environments
• Foundational knowledge of Active Directory concepts such as users, groups, and permissions
• Familiarity with monitoring tools like SolarWinds or similar platforms
• Comfortable working with ticketing systems and following structured troubleshooting workflows
• Strong problem‑solving skills with clear written and verbal communication

Why This Role Stands Out

• Structured onboarding with 2–3 weeks of hands‑on training alongside the Build Operations team
• Direct mentorship from seasoned infrastructure and server build engineers
• Exposure to modern virtualization technologies and current Windows Server platforms
• A strong stepping‑stone role for advancing from entry‑level into mid‑level systems engineering

Position Overview:

We are seeking an experienced and dynamic Manager, Product Support to lead our Permits and Enforcement Support team. The Manager will oversee multiple products and applications that deliver a wide range of services to facilitate both back office management of operations and the parker experience for our customers’ customers. This role will be instrumental in managing development, performance and delivery of support for the Permit and Enforcement product lines to customers, to produce and implement reliable and efficient service and delivery solutions, maximizing performance and profitability against T2s established customer SLA.

Essential Responsibilities:

• Lead and mentor a team, ensuring high performance and professional development.
• Oversee the support of various applications, each with unique technologies and customer bases.
• Ensure advanced troubleshooting of backend systems to identify and resolve defects, misconfigurations, and performance bottlenecks.
• Collaborate with cross-functional teams to enhance product performance and customer satisfaction.
• Develop and implement strategies to improve support processes and customer experience.
• Monitor and report on key performance indicators (KPIs) to drive continuous improvement.
• Stay updated on industry trends and best practices to ensure our support services remain cutting-edge.
• Coordinate with other department managers to align support strategies with overall company goals.
• Analyze customer support data to identify trends and areas for improvement.
• Address customer and internal escalations to improve service delivery, collaborating with leaders from other departments to ensure correct prioritization and communication.
• Collaborate with other Support Managers to analyze existing process flows across all product lines and identify potential consolidation for common processes.
• Assess team composition and identify strategies to maximize utilization across the seasonality of our business..
• Train the support team to be more technical and resolve all non-development issues before escalating to engineering.
• Raise the Bar of technical excellence, ensuring familiarity with advanced SQL, log analysis, database query cost analysis for tuning, and tools to call web services (REST and SOAP).
• Ensure Focus, Clarity, and Accountability through Daily Management.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3-5 years in a Managerial/Supervisory position of a medium to large team; min. 8+ direct reports.
• Proven leadership with the ability to drive a team.
• Strong technical background with experience in SaaS solutions and software implementation.
• Excellent analytical, interpersonal, organizational, and communication skills.
• Ability to work under pressure and mentor the team to do the same.
• Experience with parking and transportation industry solutions is a plus.
• Other skills and abilities include:
• Ability to foster a cooperative work environment.
• Ability to plan, develop, and coordinate multiple departments and projects.
• Ability to read, analyze, and interpret the most complex documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write speeches and articles using original or innovative techniques or style.
• Ability to make effective and persuasive speeches and presentations on complex topics to public groups, customers, or staff.
• Ability to work with mathematical concepts such as fractions and percentages.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to deal with nonverbal symbolism in its most difficult phases.
• Ability to deal with a variety of abstract and concrete variables.
• Ability to prioritize tasks and tactfully negotiate priority with end users.
• Ability to work under deadline pressure and extra hours if needed.

Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.

Why Join Platinum?

Four-Day Workweek

Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.

Uncapped Earning Potential

This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.

Ongoing Support & Resources

Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.

Cutting-Edge AI Training

Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.

Your Day-to-Day

1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.

2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.

3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.

What You’ll Enjoy

• High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
• Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
• Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
• Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
• Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
• Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.

Who Thrives Here

• Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
• Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
• Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
• Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.

Ready to Take the Leap?

If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.

About Platinum

Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.

Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.