Information Technology People Jobs in Elmhurst

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

We're looking for a hands-on Director of People Analytics to infuse your passion for complex people data into actionable insights that directly inform enterprise-wide HR and business strategies. You will lead the integration of workforce analyticsincluding recruitment funnel performance, workforce trends, employee listening strategies, and organizational designinto executive decision-making processes.

You will help conduct root cause analyses and recommending targeted interventions. You will synthesize data across systems, connect people metrics to operational outcomes (e.g., job architecture initiative), and shape HR strategy to align with evolving business needs.

Also, you will play an important role in the design and execution of HR analytics projects, process optimization and administrative effectiveness initiatives, helping identify inefficiencies and opportunities for improvement across HR workflow and delivery. You will develop a team focused on increasing automation, building data quality processes and dashboards. You will report to the Vice President, HR Process and People Analytics.

Responsibilities:

• You will leverage Workday data and analytics modules, and other platforms, to strengthen workforce insights.
• You will provide proactive and actionable insights on workforce trends, employee engagement, risks, and opportunities using advanced analytics.
• You will support succession planning, job architecture alignment, compensation planning and organizational design through scenario modeling.
• You will partner with HR, Finance, Legal and Shared Services, Enterprise Tech to ensure data consistency, governance, accessibility and integration across systems.
• You will drive data literacy and cultivate a culture of curiosity, enabling the effective use of analytics in daily operations.
• You will enable HR teams with self-service analytics and reduce manual reporting through automation and scalable tools.
• You will model thought leadership on workforce analytics, staying current on trends, technologies, and best practices.
• You will manage a team effectively and in a collaborative manner, creating a positive work environment.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 8+ years of experience in People Analytics, Workforce Planning, or HR Strategy roles
• 7+ years of management experience, including leading cross-functional teams and project management.
• Expertise in Workday reporting and analytics;
• You have strong knowledge of HR processes (talent, culture, performance, retention) and ability to translate them into measurable outcomes.
• Exceptional analytical, problem-solving, and communication skills, with the ability to influence senior leadership.
• You can operate independently, anticipate organizational needs, and manage change in a complex and nuanced environment.
• Demonstrated success in leading analytics initiatives in a global, matrixed environment.
• Ability to manage multiple priorities and deliver high-impact outcomes under tight timelines.
• Strong analytical and modeling skills; experience with data visualization tools, such as Excel, SQL, Python, R, and visualization tools like Power BI or Tableau.

Preferred Qualifications:

• You have familiarity with AI-enabled workforce analytics techniques
• An advanced degree in a related field
• 1+ years of experience with additional HRIS systems, data visualization tools, and advanced analytics techniques

The annual base pay range for this role is between: $180,000 - $200,000 USD

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.

At MANGO, we inspire and unite through our passion for style and culture. We are in 120 countries and our online presence extends to more than 85 countries. Our team is made up of people of 115 nationalities.

In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.

We are looking to a hire a Regional People Partner in the New York City area to oversee the East Coast region consisting of 34 stores (Including: MA, GA, PA, NJ, NY, FL, D.C., MD, VA, LA, IL, MN, CT, OH). The East Coast region will consist of 37 stores by the end of 2026.

KEY RESPONSIBILITIES

You will implement and adapt People processes, policies and actions in accordance with company standards, image and local needs to maximize the effectiveness of the retail business. You will also provide expert insight to support retail structure to attract, develop, motivate and retain our workforce. You are traveling to stores as needed per business needs to support the districts. You will support not only HR Functions but also Recruitment. You will be reporting to the International People Partner of North America.

TALENT ACQUISITION

Implement the hiring strategy to ensure all key roles are filled in the short and mid-term with high caliber of candidates. Effectively conducting full recruiting cycle for candidates/hires, generating a pool of prospective candidates. Follow up of onboarding correct implementation in stores, collecting feedback of the onboarding program and ensuring an amazing candidate experience.

TRAINING & PERFORMANCE

Make sure appropriate trainings are in place and collect constant feedback to be able to adapt quickly to the always changing reality of the stores. Carry out specific training according to the market needs. Provide support and guidance to Store Managers and District Managers on the follow up, evaluation and development of their teams and have a robust succession plan for key positions.

EMPLOYEE RELATIONS

Provide support to Store Managers, District Managers and Regional Managers with employee relations, conflict resolution and mediation when needed. Spread the MANGO culture and values in store ensuring high levels of engagement from all retail team members. Visit stores on a regular basis to evaluate the atmosphere and understand skill gaps/challenges in our teams and collaboratively offer solutions. Conduct the exit interviews to leavers to understand the employee experience, as well as identifying improvement proposals.

HEALTH AND SAFETY

Follow up all stores have the company H&S protocols in place during weekly visits, making sure our employees are safe in their workplace.

LABOR

Collaborate with Labor department to support retail on updates about changes in the legislation, align company behaviors, and help to find new solutions to reach out store needs.

ORGANIZATION & PROJECTS

Participate in strategic People projects together with Internal Communication, Labor & Payroll, Health & Safety, Talent & Organization and Development and Compensation & Benefits. Analyzation of People KPIs and implement action plans with retail team.

REQUIREMENTS

-5+ years of experience in HR management in a retail setting and/or in store retail management role (must have in store retail experience and/or have worked in Human Resources for a retail brand)

-Experience with recruitment, talent management, and performance management

-Excellent communication and interpersonal skills, with the ability to handle difficult conversations with professionalism

-Ability to work in a fast-paced, dynamic environment

-Flexible working hours

-Strong organizational skills

-Reliable while consisting following up on commitments

-Can manage time effectively to ensure timely follow up with stores

-Highly motivated with a proactive approach

-Can take ownership of specific tasks and responsibilities

-Strong analytical and problem-solving skills

-Ability to maintain confidentiality and handle sensitive information

-Ability to travel regularly to visit stores within area (up to 75% travel, 3-4 days a week)

-Knowledge of employment laws and regulations is a plus

What makes us special?

• As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!

• Insurance Benefit: You only pay a % of the value!

• 401(K) Pension Plan

• Holidays + Wellness Days

• Vacation Days

• Commuter Benefits

• Bonus Incentive

• Pet Insurance

• Car Allowance

At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.

Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.

If you are passionate about fashion, have great communication skills and the ability to work well both as part of a team and alone this is the perfect opportunity for you!

This role will allow you to develop both professionally in a dynamic fashion environment.

Apply now and begin a successful career within MANGO.

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