Information Technology People Jobs in Adelphi, MD

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.

To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Key Responsibilities:

Client & Stakeholder Engagement:

Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.

Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.

Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.

Solution Design & Workflow Analysis:

Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.

Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.

Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.

Implementation & Solution Management:

Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.

Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.

Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.

Required Qualifications:

Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.

Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.

Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.

Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.

Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

ProSidian Seeks a FSM (Financial Service Management) Budget And Financial Analyst IV to support an engagement for an American scientific agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.

The ProSidian Engagement Team Members work to provide multi-functional Enterprise Services Staff Support Services with functional areas to support Department Offices in information technology, financial management, human resources, program management and administrative support. The staff augmentation is required to support a myriad of standard services required across the Department that include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support.

FSM Budget And Financial Analyst IV Candidates shall work to support requirements for Program Support and The Budget And Financial Analyst IV Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Ability to lead a team of financial management professionals. Possess a thorough knowledge of Federal financial and accounting systems requirements. Must demonstrate experience in working with multi-year/no-year appropriations and differing appropriations (e.g., O&M and Procurement). Serves as a leader ensuring that a group of financial management professionals are working in concert with automated complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares all milestone documentation and presentations for senior managers, colleagues, and subordinates. Can present material before outsight authority for the client and/or prepare Program Managers for briefings and presentations. Is thoroughly familiar with activity based costing, business case analysis and outsourcing requirements. BS/BA degree in business, management or related field (or equivalent) plus approximately 8 years of related experience.

• Have a strong understanding of federal government business operations and work process.
• Support project teams and program managers and provide daily execution assigned work functions.
• Provide management support to collect, evaluate and test financial data for a number of recurring departmental processes and reviews. Must summarize issues and findings in a clear and logical manner.
• Have strong analytical and problem solving skills.
• Conduct periodic reconciliation reviews of external interfaces with various field offices in order to identify and correct data gaps, financial discrepancies and errors.
• Work with a variety of IT systems to provide multi-functional Enterprise Services Staff Support Services on behalf of Enterprise Services
• Provide acquisition support for all bureaus with functional areas include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support.
• Have advanced experience with Microsoft Office Word, PowerPoint, Excel, and Outlook.
• Must have strong presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department

The FSM Budget And Financial Analyst IV shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

A master's degree in accounting or finance is required with at least three years work experience in accounting, budget execution, IT, financial system requirements and analysis, financial planning and reporting, auditing, and internal financial controls. Experience with the Federal Managers' Financial Integrity Act (FMFIA) is preferred. CPA is a plus

TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Washington, DC

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a \"Facility Access Authorization\" (also referred to as an \"Employment Authorization\") by the USG's designated Security Office.

Amyx is seeking to hire a Communications Lead to support our Department of Homeland Security, ICE contract in the Washington DC area. Responsibilities A Communications Lead is required with a minimum of eight (8) years of progressive experience in developing communication strategies and executing communications programs in alignment with agency objectives. The communications lead should have specific experience in leading communications, advertising, marketing, or change management projects with a demonstrated ability to provide guidance and direction to project teams, supporting the completion of project-specific tasks within estimated time frames and budget constraints. The communications lead will have experience in planning complex change management campaigns and outreach initiatives, leading change management initiatives across large organizations, or leading complex change management efforts for federal agencies.

Qualifications The communications lead will be required to interact with HSI and OCIO to support presentations, client meetings, management and technical review, provide industry insight, issue resolution, and support critical decision making. The communications lead must possess exceptional interpersonal skills and superior oral and written communication skills. The communications lead will be required to tailor strategies to ease new technology adoption and to facilitate organizational change using qualitative and quantitative methods to measure change and user preferences. The communications lead will ideally possess certification in Lean Six Sigma (Green Belt or above), or other equivalent industry standard certification. Current DHS Suitability Clearance and TS Benefits include:

• Medical, Dental, and Vision Plans (PPO & HSA options available)
• Flexible Spending Accounts (Health Care & Dependent Care FSA)
• Health Savings Account (HSA)
• 401(k) with matching contributions
• Roth
• Qualified Transportation Expense with matching contributions
• Short Term Disability
• Long Term Disability
• Life and Accidental Death & Dismemberment
• Basic & Voluntary Life Insurance
• Wellness Program
• PTO
• 11 Holidays
• Professional Development Reimbursement

Please contact with any questions! Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans. Physical Demands Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Prescient Edge is seeking a Mid CI Specialist (Agent Support) to support a federal government client. Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes: a competitive salary with performance bonus opportunities, comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage, a substantial retirement plan with no vesting schedule, career development opportunities, including on-the-job training, tuition reimbursement, and networking, and a positive work environment where employees are respected, supported, and engaged.

Security Clearance: Security clearance required is TS/SCI with a CI POLY or the ability to obtain a CI POLY.

• Graduate from an accredited CI Special Agent credentialing school & provide certification.
• Identifies, monitors, and assesses foreign intelligence efforts attempting collection of sensitive national security information on U.S. persons, activities and interests, including threats posed by emerging technologies to U.S. operations and interests.
• Applies understanding of foreign intelligence capabilities/activities and U.S. and foreign partner CI capabilities and TTPs for in-depth analytic research and production of all-source CI studies and contributes to developing Cl strategies.
• Conducts, develops, produces, and presents programs of instruction in specified collection operations TTPs, and related or supporting processes, relevant to the various human intelligence and technical intelligence operations under DoD authorities.
• Graduate of in-residence Fundamentals of Intelligence Analysis course or Military Service equivalent.
• Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category.

• Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced.
• Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organization, and intelligence disciplines.
• Demonstrates ability to work independently with minimal oversight and direction.
• Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
• Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence.
• Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives.

• At least 8 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.

• Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. An additional 4 years of experience in the specific labor category, for a total of 12 years of experience in the specific labor category, may be substituted for a bachelor's degree.

• DIA HQ

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.

We are searching for a Project Manager to support a privacy-preserving record linkage (PPRL) effort at the National Institutes of Health (NIH). The person in this role will be responsible for providing project oversight and management to multiple projects. This is a full-time, onsite position in Bethesda, MD.

Responsibilities include:

• Understanding a wide array of technologies, such as network devices, hardware and software, to effectively discuss and manage linkage production activities.
• Developing and implementing automated scoring and evaluation protocols using probabilistic modeling combined with strong statistical and analytical expertise.
• Reviewing and analyzing the analytical outputs, making changes as applicable.
• Developing tools to query, validate or contest AI-driven linkage decisions.
• Participating in efforts to assess, select and implement a software tool that will automate the PPRL processes.
• Implementing a secondary system to perform quality assurance (QA) tasks of the PPRL system, primarily monitoring data quality, AI/ML performance, and compliance.

Requirements include:

• Bachelor's degree in related field.
• At least TWO (2) years of experience as project manager on projects of comparable size and complexity.
• At least FIVE (5) years of technical experience.
• Knowledge of federal and NIH security policies, procedures, standards, and methodologies.
• Demonstrable experience in evaluating linkage accuracy using statistical metrics (e.g., precision, recall).
• Demonstrable knowledge of probabilistic and deterministic record linkage methodologies across datasets.
• Proficient in developing and optimizing linkage algorithms.
• Must be able to obtain and maintain a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.

Nice to have:

• Strong communication skills.
• Knowledge of the NIH organization would be helpful.

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

The Law Clerk will work closely with the Legal, Regulatory & Policy team on policy issues as well as on industry research matters. Some administrative support may be required. The Law Clerk will get exposure to a wide variety of legal, policy and industry issues including privacy, platform responsibility matters, e-commerce, esports, intellectual property, digital wellness, and emerging technology issues.

Law clerks are paid $23 per hour.

Responsibilities:

Conduct legal, regulatory and academic research on policy matters affecting the video game industry.

Prepare memoranda on legal topics as requested.

Prepare summaries of policy and/or industry events and reports.

Participate in external meetings with policymakers and industry stakeholders when

feasible.

Required Education and Experience:

Current enrollment as a rising 2L or 3L in an accredited law degree program

Outstanding academic credentials

Privacy law

Emerging Areas in Technology (e.g., Artificial Intelligence, Algorithms, Biometrics)

Online Platform Rights and Responsibilities (e.g., Free Speech, Content Moderation, OnlineSafety)

Esports

Digital Wellness

IP law

Work Location:

Due to the organization’s hybrid schedule, interns with Monday and Friday schedules would work remotely.

Tuesday, Wednesday and Thursday hours would be completed at the ESA offices located in downtown Washington D.C.

Interns must be able to work at least half of their total weekly hours from ESA offices Tuesday through Thursday.

How To Apply:

If you are passionate about the video game industry and believe you meet the requirements, please submit a cover letter and resume to

ESA is an Equal Employment Opportunity employer.

About the ESA

Founded in 1994, the Entertainment Software Association (ESA) has served as the voice and advocate for the U.S. video game industry for more than 30 years. Its members are the innovators, creators, publishers and business leaders that are reimagining entertainment and transforming how we interact, learn, connect and play. The ESA works to expand and protect the dynamic marketplace for video games through innovative and engaging initiatives that showcase the positive impact of video games on people, culture and the economy to secure a vibrant future for the industry for decades to come. For more information, visit the ESA’s website or follow the ESA on X @theESA or Instagram @theesaofficial.

Senior CPIC / TBM Portfolio Lead

Employment Type: Full-Time

Location: Washington, DC, USA

Salary Range $110,000 – $135,000 annually

Position Overview

The Senior CPIC / TBM Portfolio Lead supports Federal Chief Information Officer (CIO) organizations in overseeing IT investment portfolios and driving the adoption of Technology Business Management (TBM) frameworks. This role provides leadership across CPIC lifecycle activities, IT financial transparency initiatives, and executive-level portfolio reporting.

Key Responsibilities

- Lead Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management functions.

- Direct Technology Business Management (TBM) framework implementations, including Apptio cost modeling and configuration.

- Deliver CIO-level portfolio analytics, performance metrics, and IT investment reporting.

- Oversee the alignment of financial, operational, and technical data with the TBM taxonomy.

- Manage Apptio data ingestion processes and end-to-end IT cost modeling activities.

- Lead the development, review, and submission of OMB Exhibit 53 and Exhibit 300 materials, including IT portfolio summaries and business cases for major IT investments.

- Produce CIO governance deliverables, executive dashboards, and briefing materials for senior leadership.

Experience and Qualifications

- Ability to successfully pass an extensive federal government background investigation.

- Bachelor's degree in Information Systems, Business Administration, Public Administration, Finance, or a related field.

- Five to eight years of experience supporting Federal CIO organizations.

- Demonstrated experience leading or supporting CPIC and TBM program implementations.

- Strong hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management tools and systems.

- Exceptional written and verbal communication skills, including experience briefing senior executives.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Professional certifications such as TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Washington, DC this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $152,500 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

***No Third Parties***

***US Citizenship Required for Security Clearance***

JOB LOCATION:

Remote / Washington, DC

JOB SUMMARY:

Genesis Consulting is seeking an experienced, ambitious, and resourceful SAP Concur Training Lead for a public sector client in Washington, DC. Join our team and utilize SAP cloud technology to configure, deliver and support applications for our clients while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world’s leading companies and the candidate will be a part of challenging projects to build and support technical solutions for their needs.

DUTIES AND RESPONSIBILITIES:

The SAP Concur Training Lead will support training for business transformations of SAP Concur Travel, Request and Expense. Duties will include but may not be limited to:

• Develop a complete SAP Concur end-user training plan and curriculum

• Identify and fully develop End User Training Content for customers based on the best medium for content consumption (e.g. Online vs Instructor Led)

• Prepare and build training content in Articulate 360.

• Conduct training needs assessments by collaborating with customer stakeholders and Genesis project team to understand the current LMS environment and any special requirements or needs that should be factored into content development

• Work with the customer on instructional design and content authoring approaches for training development consistent with their LMS/Training Approach

• Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques

• Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)

• Develop course objectives and design plan based on assessment results

• Interview Subject Matter Experts and clients to collect necessary information to design and develop blended education solutions

• Conceptualize and develop evaluation measures, including knowledge checks, course evaluations, and tests

• Create training materials based on Training Plan and role-based content

• Conduct Train-The-Trainer sessions (possibility to expand into training delivery in subsequent phases of the project if desired)

• Provide application knowledge, methodology expertise and/or industry knowledge

• Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations

• Status reporting, issue identification, problem-solving

MINIMUM QUALIFICATIONS/EXPERIENCE:

• 3-5+ years of SAP Concur end-user training experience in a client-based setting; proven experience in a Public Sector environment

• Expert knowledge in MS Office tools: PowerPoint, Word, MS Teams, SharePoint

• Experience conducting training needs assessment

• Clear implementation experience and expertise in full training delivery: plan, design, develop, organize, write, edit end-user guides, instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)

• Classroom Training Experience

• Professional Services or Big 4 Consulting Experience

• Experience in organizational design as well as operating & changing delivery models

• Demonstrated experience with Articulate or similar platforms on at least 2 SAP Concur projects

• Proven ability to develop engaging and effective implementation-focused training curricula to provide essential knowledge and enhance user adoption

• Knowledge of Instructional Design Theory and Adult Learning Principles

• Strong attention to detail

• Excellent customer service and interpersonal skills

• Ability to work independently and as part of a team

• Ability to handle multiple priorities and work well under pressure with multiple deadlines

• Excellent communication, interpersonal, and influencing skills; strong executive presence, including the ability to partner with and effectively influence multiple stakeholders; ability to work with both business and technology stakeholders

• High comfortability working closely with senior leadership throughout the organization.

MINIMUM EDUCATION:

• Bachelor’s Degree Required

REQUIRED CERTIFICATIONS:

• None Required

• SAP, SAFe, CSM Certifications Desired

ESA is excited to once again be hosting its 2026 Summer Internship Program. This 8-week program will run from early June through late July, in our Washington, DC office. Information on application and selection process can be found within each role description on ESA’s careers page.

Currently, we have internships available within the following departments: • Communications & Public Affairs • Finance & Accounting • Federal Government Affairs • Intellectual Property & Security

Work Location:

ESA Employees are in the office Tuesday, Wednesday, and Thursday. Due to the organization’s hybrid schedule, interns with Monday and Friday schedules would work remotely. Interns must be able to work at least half of their total weekly hours from ESA offices Tuesday through Thursday.

How To Apply

Please visit our website to view our current openings and details on how to apply is an Equal Employment Opportunity employer.