Information Technology Jobs in Surfside, FL
514 positions found — Page 2
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
Based in Miami, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help grow local business market share
- Defend small business America and the American Dream
- Hunt for new business (90%) as well as take care of existing clients (10%)
- Become a SaaS (Software as a Service) expert
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- 4+ years of related sales experience (7+ years is preferred)
- 3+ years of experience in an (outbound) full sales cycle role is required
- Experience in a SaaS role or company is preferred, but not required
- The ideal candidate will have experience in Enterprise-level sales (not a requirement)
- Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.
The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.
Overview
We are a state-of-the-art Endo Practice looking for an EndoAssociate. The practice is experiencing tremendous growth and is supported by a top-notchPartner, clinical and administrative team. Our patient-centric and team focused practice has all the modern amenities to set you up for success.
Responsibilities
- Perform root canal therapy, retreatment, and apical surgery procedures to the highest standards of care
- Diagnose and treat diseases and injuries of the dental pulp and periapical tissues
- Collaborate with general dentists and other dental specialists to develop and execute treatment plans for patients
- Communicate clearly and effectively with patients to educate them on their treatment options and help them make informed decisions about their oral health
- Ensure that all treatment is performed in compliance with relevant laws, regulations, and ethical standards
- Keep accurate and detailed patient records in our practice management system
- Participate in continuing education and professional development opportunities to stay up-to-date with the latest techniques, technologies, and industry trends
- Work with our administrative team to manage appointment scheduling, patient communication, and billing as needed
- Uphold our commitment to providing excellent patient care and creating a welcoming, inclusive, and supportive practice environment
Qualifications
Requirements:
- Must possess a DDS or DMD degree from an accredited dental school
- Certificate in endodontics from an accredited program or actively enrolled in a Residency program
Preferred Qualifications:
- Excellent clinical skills and a commitment to providing high-quality patient care
- Strong communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with other members of the dental team
- Willingness to participate in continuing education and professional development activities to stay up-to-date with the latest industry trends and techniques
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a skilled and passionate endodontist and dedicated to providing the best patient care possible, we want to meet you.
RequiredPreferredJob Industries- Other
We are Foursys, a multinational consultancy specializing in technology and innovation, with operations in Brazil, the United States, and Europe. We combine technical excellence with a strategic mindset, always focused on delivering real value to our clients. Quality in delivery is a non‑negotiable principle.
Job Description :
Elaborate, Plan, and Implement new network and telecom carriers (Verizon/Comcast/Cogent) using different access
infrastructure for internet backbone (AS - Autonomous System), increase availability by allowing a better control in BGP
(iBGP/eBGP) and OSPF, management, and load sharing of internet traffic with multiple devices from different vendors
(Router, Firewall and Load balancer).
Network Engineer responsible for designing and implementation of the new acquiring and digital banking network for
Safrapay US. Plan and coordinate the actions that refers to the network involving external partners such as VISA,
Mastercard, Amex, Discover, Jack Henry, Fiserv, Salesforce, Feedzai, among others. Be compliant with data security
required by PCI Industry and OCC standards. Ensure high availability, resilience, and low latency.
Network Engineer responsible for designing and implementation of the High-Level Design (LLD) and Low-Level Design (LLD)
of Safrapay US infrastructure on Cloud and On-Primes Datacenters in 5 different locations and over than 200 devices.
Elaborate, Plan, and Implement new telecom carriers using different access infrastructure for internet backbone (AS -
Autonomous System), increase availability by allowing a better control in BGP (iBGP/eBGP), management, and load sharing
of internet traffic with multiple devices from different vendors (Router, Firewall and Load balancer).
Responsible for the architecture and management of routers, switches, and firewalls in private network, VPN, VRF, NAT,
HSRP and NLB) in different segments of access (Card Schemes Network, Payments Network and Corporate Partners, using
BGP and OSPF on LAN and WAN networks.
Implement Security / Hardening (PCI Industry and OCC) according to Rules, Vulnerability Analysis, and Compliance on
Devices such as (Route/Switch), Firewall (Fortigate and Firepower) and Load Balancer (BIGIP/F5).
Job Title: IAM Architect – SailPoint Identity Security & Cloud Security
Location: Miami, FL, Onsite
Duration: Contract
Role Summary
We are seeking an experienced IAM Architect to lead the design and implementation of enterprise identity governance and cloud security solutions. The role will focus on architecting and deploying SailPoint Identity Security Cloud and other solutions from SailPoint Technologies to strengthen identity lifecycle management, access governance, and cloud security across enterprise environments.
Key Responsibilities
- Architect and implement enterprise Identity and Access Management and identity governance solutions.
- Lead the design and deployment of SailPoint Identity Security Cloud (ISC) and SailPoint IdentityIQ.
- Define architecture for identity lifecycle management, access certifications, role-based access control (RBAC), and policy enforcement.
- Design integrations between SailPoint and enterprise systems, directories, and SaaS applications.
- Architect IAM controls across cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud.
- Establish identity governance frameworks to support least privilege, compliance, and security policies.
- Provide architectural guidance to engineering teams and stakeholders on IAM and cloud security best practices.
Required Skills
- 10+ years experience in IAM and identity governance architecture.
- Strong hands-on expertise with SailPoint Identity Security Cloud and/or SailPoint IdentityIQ.
- Experience designing scalable IAM architectures for enterprise and cloud environments.
- Strong understanding of identity lifecycle management, access reviews, RBAC, and compliance frameworks.
- Experience with API integrations, identity connectors, and enterprise directory services.
About Grip:
Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands.
Founded in 2022 by former ButcherBox executives, Grip combines advanced technology
with a nationwide fulfillment network to optimize the shipping of perishable goods. Our
proprietary Smart Logistics Engine analyzes over 25 million data points daily—including
weather patterns, carrier performance, and real-time temperatures—to make intelligent,
package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers
real-time inventory tracking, batch traceability, and seamless integration with platforms
like Shopify. This end-to-end solution provides brands with complete visibility and
control over their supply chain, eliminating the need for multiple third-party tools. With
strategically located temperature-controlled fulfillment centers, Grip can reach over 80%
of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale
efficiently by providing innovative logistics solutions tailored to the unique challenges of
shipping.
Job Description:
We're looking for a strategic and hands-on Procurement Lead to lead all end-to-end procurement activities at Grip. From identifying and onboarding new suppliers to negotiating pricing, managing contracts, and developing alternative product solutions, you'll play a critical role in ensuring we have the right products, at the right time, at the right cost. You'll also own the Sales & Operations Planning (S&OP) process, aligning supply with customer demand and optimizing costs across our fulfillment network. This role requires a blend of strategic thinking and operational execution, as well as a strong ability to build lasting relationships with vendors and internal teams.
Specific responsibilities:
- Own the full procurement lifecycle — from supplier research and evaluation to contract negotiation and performance management.
- Identify and engage new and strategic vendors that align with Grip's growth and quality standards.
- Negotiate competitive pricing, terms, and service agreements to maximize value.
- Develop and maintain alternative sourcing strategies, including packaging solutions, to meet evolving customer needs.
- Lead the S&OP process to align supply plans with demand forecasts, improving availability while reducing excess cost.
- Partner cross-functionally with Operations, Finance, and Customer Experience teams to ensure supply chain alignment with company objectives.
- Track and report on supplier performance, cost savings, and supply continuity metrics.
- Drive process improvements in procurement workflows, supplier onboarding, and inventory planning.
- Using procurement software and tools to streamline processes and enhance data analysis.
- Evaluating and recommending improvements to procurement policies and procedures.
What You Bring:
- 2–5+ years of experience in supply chain management or management consulting roles.
- Strong negotiation and vendor management skills.
- Solid analytical skills and proficiency with spreadsheets, dashboards, and procurement tools.
- Ability to thrive in a fast-moving, ambiguous environment while juggling multiple priorities.
- Clear communicator and relationship builder across internal teams and external partners.
Equal Employment Opportunity Statement: Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with
respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.
- Time Café Ambassador
- Miracle MileThe Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Coral Gables, FL: $47,840
- $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.
PERKS & BENEFITS:
- Competitive pay between $14.75 per hour - $16.76 per hour
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*
- Medical, dental, and vision benefits*
And much, much more!
*Available to full time employees in select locations.
This role is vital to the guest experience because you'll:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow; and
- The ability to communicate effectively and anticipate customer needs
So, what's your job combo?
Equal Employment Opportunity and Our Value of Inclusion
McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact .
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Legal Receptionist Miami, FL (onsite) 4+Month Temp to perm Client is seeking a polished, customer-focused professional to support reception, hospitality, and office services within a professional office environment.
This role serves as the first point of contact for visitors and employees while assisting with meeting coordination, administrative support, and day-to-day office operations.
Responsibilities Greet visitors and employees and provide a professional welcome Answer and route incoming phone calls using professional phone etiquette Schedule and prepare conference rooms, ensuring supplies, beverages, and video conferencing are ready for meetings Coordinate catering, coffee, beverages, and pre-packed meals for meetings Maintain cleanliness and organization of the lobby, conference rooms, kitchen, and common areas Provide concierge-style support for guests, clients, and staff Assist with mail, shipping, copying, scanning, and general office services Support clerical tasks including document preparation, filing, calendar management, and scheduling meetings Monitor staff availability to properly direct calls and visitors Order and organize office supplies and maintain supply rooms Provide light hospitality and housekeeping support as needed Follow visitor security procedures and support office operations and facilities requests Requirements High school diploma required; Associate or Bachelor s degree preferred 2+ years of related business, hospitality, concierge, or office experience preferred Strong customer service, communication, and organizational skills Professional appearance and demeanor Ability to multitask, prioritize, and manage time effectively Proficiency in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, quick learner, and reliable performer Ability to lift up to 50 lbs and perform moderate walking and sitting during the workday Flexibility for early or late weekday shifts as needed Experience in office operations, hotelling, business office environments, or similar settings preferred Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Location:- Miami FL 33184
Duration: 4 Months
Shift/Time Zone:
Monday - Friday: 6:00 am - 2:00 pm.
Saturday: 6:30 am - 10:30 am.
Heavy volume at this site.
Description:
- The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast paced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
Required Education:
- High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred Required in California, Nevada, and Washington.
Work Experience:
- Minimum of 6 months experience REQUIRED.
- One years phlebotomy experience preferred.
- Customer service in a retail or service environment preferred.
- Keyboard data entry experience a must.
Position is offered by a no fee agency.
Position Title: LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay
Assignment Duration: 3 months, contract to hire
Work Schedule: 8 am - 5 pm EST Mon - Fri
Responsibilities:
Remote Training - 30 days
Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience
- Working with members in a face-to-face environment
- This position does have the intent to convert based on performance and eligibility
- 8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
- Managing a case load for healthcare members with long-term care needs.
- Geriatric long-term care
- Member assessments and notes.
- Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
- Authorize and coordinate referral for services.
- Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist members with filing and resolving complaints and appeals
Candidate Requirements
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience
Preferred: n/a
Licensure
Required: n/a
Preferred: n/a
- Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
Must have:
Case management (2 years)
Strong Microsoft skills
Nice to have
Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.
- Previous LTC or Hospice experience
- Bilingual - Spanish preferred with strong English skills
- Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147
Previous interview feedback from HM on a general level:
- candidates are lacking in answering questions from the team during the interview
- Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question
- The team needs to ensure the CW can provide adequate and sufficient feedback
Assessments to members will be completed in English - but with that they are looking to ensure comprehension
Best vs. average:
Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player
Someone who is adaptable to change
Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that
- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
- Candidate Review & Selection
1
targeted case management is a good background to have
2
Case management is a great background to have
3
Strong Microsoft skills
Position is offered by a no fee agency.