Information Technology Jobs in Springfield Massachusetts Remote

Director, Cash Clearing Center of Excellence (CoE)

Insurance General Account Portfolios

Full-Time

Boston, MA or Springfield, MA

The Opportunity

We have an exciting transformational opportunity for a Director, Cash Clearing Center of Excellence (CoE), managing the end to end cash processing within the Insurance General Account Portfolios.

The position will report to the Investment Management Operations within Investment services. In this role, you will work with key stakeholders including affiliated and third-party asset managers, third-party administrative service providers, controllership organization, and the investment management leadership team. You will be expected to become the subject matter expert in cash services with full ownership and a thorough understanding of the end-to-end model. You must also have the ability to understand accounting requirements, at a high level, related to trade classifications and treatment of assets within Accounting Book of Record  and downstream reporting. You must also be able to analyze and present cash clearing account reconciliation metrics.

The team functions alongside other Centers of Excellence in Public, Privates, Mortgage Loans and Bank Loan Securities and has opportunities to contribute to the development of the Operations organization. This role offers an opportunity to be part of the team enabling administering over $250B of General Account (GA) portfolio operations end-to-end; through partnering with investment management, middle-office data management, and technology teams; actively monitoring exposures; managing risk; and managing a team of specialists. This leadership role will set direction for the team, contribute to the development of the vision, influence refinement of operating model and processes, and be a subject matter expert for operational matters. The Director plays a key role in the execution of projects to scale, automating and streamlining processes within the CoE. An additional critical responsibility is to manage resource planning and capacity analysis to utilize onshore and offshore teams to effectively deliver objectives for the CoE.

The Team

The team you will be managing is located across Boston, Springfield (MA).The team also includes a substantial offshore component.

Investment Operations extends from relentlessly focusing on stakeholder satisfaction, to accelerating the adoption of automated, digital transaction processing and self-service tools. To this end, the team leverages technology and data to both reshape investment operational support and deliver differentiated stakeholder experiences.

The Impact

• Lead direct teams to monitor cash positions within MassMutual’s investment and accounting book of record
• Enable the teams to provide seamless operational execution on third party and affiliated managers’ transactions, including cash reconciliations
• Participate in discussions with critical stakeholders and enablers, including Technology (ETX) to define operating model, enable improvement projects and initiatives, digitizing and automation efforts to improve operational performance
• Establish and manage the CoE with key operating metrics and utilize an outcome-based performance and efficiency improvement
• Monitor work queues and ensure critical deliverables are met on time and with quality
• Lead/Manage multiple business teams across multiple locations
• Be the escalation / point of contact for the team and for the broader investment management and operations teams
• Manage external investment managers and related servicers and measure performance using service level agreements

The Minimum Qualifications

• Bachelor’s degree
• 8+ years experience in custody, investment operations, finance or accounting

The Ideal Qualifications

• The ability to lead and manage projects from initiation to completion, ensuring timely and effective execution, and implementing quality management to drive change initiative effectiveness
• Demonstrated experience developing, leading and managing a diverse team, fostering a collaborative approach and strong partnership with a focus on attracting, developing and retaining talent
• Proficiency in financial software and project management tools
• Excellent problem-solving skills, excellent attention to detail, and a numerate, analytical approach are crucial
• Strong written and verbal communication skills
• Able to work effectively and collaboratively within a small, dedicated team but also on a large local platform
• Ability to meet multiple deadlines by leveraging cross-functional teams with little direct supervision
• Committed to delivering the highest quality work product. Self-motivated, hard-working and operates with a sense of urgency and a strong attention to detail
• Demonstrated ability to drive process improvement and efficiencies through innovation and collaboration with colleagues and service providers.
• Experience with cash clearing account reconciliation

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Investment Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other information platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-MM1

About Guaranteed Rate Companies:

The Guaranteed Rate Companies is a leader in mortgage lending and digital financial services. Headquartered in Chicago, the Guaranteed Rate Companies has more than 7,000 employees in over 850 branches across the U.S., serving all 50 states and Washington, D.C. Since its launch in 2000, Guaranteed Rate Companies has helped more than 1 million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone. The company has cemented itself as an industry leader by introducing innovative technology, offering low rates and delivering unparalleled customer service. Honors and awards include: Top Lender for Online Service for 2018 by U.S. News & World Report; Best Mortgage Lender for Online Loans and Best Mortgage Lender for Refinancing by NerdWallet for 2021; HousingWire’s 2020 Tech100 award for the company’s industry-leading FlashClose℠ technology; No. 3 ranking in Scotsman Guide’s 2021 list of Top Retail Mortgage Lenders; Chicago Agent Magazine’s Lender of the Year for six consecutive years; and Chicago Tribune’s Top Workplaces list for seven consecutive years. Visit for more information.

Pay Range: $40,000-45,000 annually

Job Summary:

The central focus of a Business Development Coordinator (BDC) is to support one or more Vice President(s) of Mortgage Lending (VP) with a variety of

tasks related to increasing their production, efficiency and quality of work. A BDC's tasks are divided between 3 important components including 1)

Marketing support; 2) Business Plan and Referral Partner strategy; and 3) Follow up and communication with current and future lead sources.

BDCs are not licensed and may NOT perform any activity requiring a license. All marketing activities are performed under the supervision and guidance of

the VP they support, and in the VP's name. BDCs are not provided access or credentials to systems that are reserved for tasks that must be performed by

licensed employees, such as locking loans, taking applications, or holding themselves out as being able to perform those activities through independent

marketing or other avenues.

Essential Duties and Responsibilities:

• Help VP's add value and growth to their origination volume
• Idea generation and execution of the VP's business plan, including lead generation ideas and sources
• Attend, coordinate, plan and execute monthly events in coordination with the Marketing Department for Realtor and other partners to increase the VP'sbrand and relationship in the community
• Phone and email support including checking messages, return calls and correspondence, to maintain organized files and work environment
• Maintaining calendars and scheduling meetings, closings and creating calendar invitations, and following up timely with referral partners
• Contact and follow up with Realtors and referral partners, provide them marketing support, such as marketing materials, Gateless signups and thank you cards, and attend weekly Broker Open Houses with and on behalf of the VP they support
• Enter the VP's referral partners into the company's CRM, document and track the increase in lead sources and make suggestions for changes to the business plan
• Database management including coordinating monthly correspondence to borrowers who recently closed a loan
• Complete tasks in a timely manner and work amicably with others and the POD
• Other duties and responsibilities as assigned

Competencies:

• Excellent customer service skills and strong work ethic
• Exceptional verbal and written communication and listening skills with ability to communicate with multiple levels of management and influence others
• Ability to work a fast-paced environment that will require strong organizational skills and analytical acumen
• Excellent time-management skills and follow up and follow through with ability to multitask and meet deadlines
• Familiarity with mortgage industry and GRI loan processes
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
• Proficient in Microsoft Office Suite including Outlook, and loan origination system (preferably Encompass)
• Ability to thing strategically to solve problems or challenges with loan files

Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Our Program and Construction Management division has an immediate need for a temporary Clerk/Site Manager in Springfield, MA. 

Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ.

• Monitor construction quality and progress
• Daily & Weekly reports, conduct job meetings and minutes 
• Measure T&M
• Review Payment requisitions
• Change orders
• Job photos
• Filing 

• 5 years experience minimum
• CSL, CMAA, RA or PE is a plus
• OSHA 10
• Pass CORI

Our Culture:
We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

-We offer a comprehensive benefits package and a positive work environment

-Compensation: Min: $45.00/HR; Max: $60/HR. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position.

-Exact compensation will be determined on the individual candidates’ qualifications and location.

-The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. 

LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

#ID22

#ZR22

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*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

• Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

• Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

• Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

• Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

• Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

• Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

• Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

• Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

• Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

• A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

• At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

• Experience building and deploying production solutions

• Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

• 2+ years of experience in Insurance, actuarial, or a related field

• Proficiency in programming languages such as Python

• Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

• Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

• Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

• Excellent problem-solving skills and the ability to think critically and analytically.

• Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

• Demonstrated ability to manage multiple projects and prioritize tasks effectively.

• A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

• Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

• Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

• Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

• Knowledge of data governance and data privacy regulations.

• Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)