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Title: Product Manager (Sales Compensation / Revenue Operations)
Work Location: Seattle, WA 98101
Job Type: Temporary Assignment
Duration: 6 Months
Work Type: Onsite
Payrate:$ 65. /hr.
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value, and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center.
Job Description:
- The Senior Product Manager will work closely with cross-functional teams, including Human Resources, Finance, Engineering and Legal and manage the full product lifecycle—from identifying opportunities and gathering requirements to prioritizing features and launching impactful solutions.
- The role requires the ability to translate business needs into actionable product plans, manage competing priorities, and deliver scalable, user-centric tools such as seller-facing features that improve compensation visibility (e.g. real-time earnings dashboards, quota attainment trackers, "what-if" commission simulators, etc.).
- The candidate must also demonstrate strong communication skills to align with executive stakeholders, provide regular updates, and present product performance metrics.
- To be successful in this role, the candidate must have at least six (6) years of product management experience, with a strong focus on Sales Incentive Compensation.
- The individual must exhibit both strategic thinking and hands-on execution abilities, with a proven track record of delivering results in dynamic, cross-functional environments.
- This role is an opportunity to apply deep product management expertise to transform Sales Incentive Compensation and drive meaningful organizational impact.
A day in the life...
- Ensures seamless collaboration with business and technology for responsive support for impactful product deliveries
- Crafts a multi-year product vision, articulating the value proposition and ensuring alignment to company strategic vision without support
- Evangelizes vision across the organization and the company where appropriate
- Defines the approach to deliver on the broader product vision
- Breaks down roadmaps into releasable features without support and owns the prioritization and sequencing of those features to best support strategic goals
- Prioritizes feature backlog, accounting for complexity, impact, and cohesion with business unit strategy
- Orchestrates comprehensive product planning sessions within their domain and across dependencies
- Leads customer research and independently synthesizes insights to develop a deep understanding of relevant product opportunities
- Demonstrates a deep understanding of market value and trends (including competitor products) and incorporates into product roadmaps
- Writes complete user stories and acceptance criteria within domain and influences across domains
- Drives progress against deliverables across their broader domain, proactively managing risks and dependencies so that outcomes are achieved
- Determines testing strategy and other acceptance criteria requirements
- Engages cross-functionally to ensure incidents are appropriately triaged and addressed. Communicates impacts across the business without support
- Prioritizes product roadmap to balance short-term deliverables with long term progress, across multiple domains with support
- Develops feature timeline and sequencing plan within a product line, considering technical and operational constraints and delivery of iterative value without support
You’ve got this if...
The Basics:
- 6+ years in the product management discipline, with at least 2 years focused on sales operations, revenue operations or incentive compensation platforms (Xactly, CaptivateIQ, Spiff, Varicent, etc.)
- Ability to translate complex compensation plan designs into scalable product requirements and data models
- Practical experience delivering AI- or ML-enabled product capabilities, with the ability to partner effectively with engineering teams to evaluate feasibility, risks, and value
- Strong understanding of Generative AI concepts (e.g., RAG, agentic patterns, prompt design) and how they can be applied responsibly within enterprise software products
- Define and track success metrics — accuracy rates, payout cycle times, seller adoption, dispute resolution SLAs — and use them to prioritize investments
- Stay current on the Incentive Compensation Management landscape, evaluating build vs. buy vs. integrate
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Partner with Change Management or other stakeholders to produce training materials and communications when plan structures or tools evolve
- Ability to inspire others, including demonstrated experience with leading strong teams
- Partner cross-functionally to effectively define, measure and analyze processes to identify improvement opportunities
- Technical background and understanding of software development principles, including Agile development, and testing methodologies
- Proficient in data analysis and performance metrics
- Strong critical thinking, analytical and problem-solving skills
- Ability to explain complex technical material clearly to users with varying levels of proficiency
- Excellent verbal and written communication skills, including presenting to various levels within a matrixed organization
- Outstanding organizational and time management skills
- Knowledge of product management tools (e.g. Aha!, etc.)
TekWissen® Group is an equal opportunity employer supporting workforce Diversity.
Meet Our Team:
Pegasystems is a global leader in enterprise workflow automation and decisioning. Our Client Executives drive strategic, high value engagements with C-suite leaders and influence sales strategy, talent development, and product direction.
Picture Yourself at Pega:
You’ll lead the most complex enterprise opportunities, advising C-level executives on digital transformation while shaping industry conversations through thought leadership. You’ll drive Pega’s more strategic client transformation initiatives, build executive networks, and lead prospecting strategy—owning the full sales cycle from pipeline creation to close.
What You'll Do at Pega:
• Lead high value, complex enterprise sales cycles helping advise C-suite leaders on digital transformation
• Drive AI and ecosystem thought leadership while providing market intelligence to influence product strategy
• Demonstrate hunting ability working within strategic accounts to open up new business and build off existing footprints
• Represent Pega at key industry events
• Lead client change management efforts to shape sales methodology and prospecting best practices
• Build C-level networks and inbound thought leadership
• Partner with marketing on demand generation initiatives and leverage ecosystem partners for enterprise referrals and co-selling
Who You Are:
A proven leader in enterprise software, AI and digital transformation, skilled in consultative selling, executive relationship building, complex change management, and ecosystem orchestration. You thrive in strategic, insight driven C-suite engagement and enterprise prospecting.
What You've Accomplished:
• 10+ years enterprise software sales experience
• Strong success with complex, strategic accounts hunting for new logos and within existing accounts
• Experience strategically prospecting/radiating in complex accounts
• Recognized thought leadership (speaking, content, awards)
• Trusted advisor to C-level executives
• Influence on product direction through client feedback
• Leadership of major client transformation initiatives
Pega Offers You:
• Market leading Forrester and Gartner technology and referenceable clients
• A high impact, collaborative sales environment
• Executive visibility and influence on strategic accounts
• Competitive base, uncapped commission with aggressive accelerators, and equity
• Comprehensive benefits that support work life balance
Additional Information
Base salary range for this role is 128,700 - 196,000 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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PART-TIME POSITION AVAILABLE
Title: Executive Assistant
Reports to: Executive Director
Hours: 20 Hours Per Week
Compensation: $26.50/hour Hybrid: Work from Home (attend weekly in-person meetings)
Bellevue LifeSpring is looking for a detail-oriented, organized individual who enjoys administrative tasks, is collaborative, and likes working with a team. Must be passionate about our mission to support children in need in the Bellevue community, be able to stay calm under pressure, and enjoy working with a wide range of personality types.
You will report directly to the Executive Director and work closely with the entire Bellevue LifeSpring team and Board of Directors. Your primary responsibilities will be supporting the Executive Director with calendar support, meeting management, and support with Board of Directors activities and meetings. If you enjoy working in a fast-paced environment and multitasking across diverse projects, you’ll fit right in with our team. We are also motivated and like to have fun.
The Executive Assistant is responsible for providing administrative support across the organization. In other words, you help keep our ship sailing! You will never be bored! As one of the members of a close-knit team, each day will present new challenges, and your individual input will be valued and appreciated.
POSITION DUTIES
Executive Director and Board Support (60%)
- General administrative support, including scheduling appointments and meetings, providing meeting support by distributing meeting materials, compiling attendance, finalizing AI meeting minutes, and supporting the work of management staff.
- Provide support for Board and Board Committees, including annual retreat scheduling, agenda and meeting material preparation, and tracking expenses.
- Coordinate all Director and staff meeting agendas and retreats, assisting with logistics, materials preparation, and hospitality.
- Reconcile monthly mileage and expense receipts and submit to the Finance Specialist.
- Keep trusted information confidential.
Operations and Information Technology (30%)
- Oversee office operations, maintenance, and space planning.
- Manage IT needs and coordinate with outsourced IT support.
- Employee onboarding logistics and technology support.
- Provide support for office logistics, including monitoring supplies, streamlining processes and workflow, and development/maintenance of policies and procedures.
- Maintain and update documents and electronic files.
Other duties as required or assigned (10%)
Required Qualifications
- 3-5 years of experience with increasing responsibility in operations, administrative, or office management.
- High level of proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and utilization of AI tools.
- Proficiency with CRM tools (Donor Perfect Online and/or Greater Giving experience is a plus)
- Ability to adopt and use technology tools (i.e., Smartsheet, Zoom, etc.).
- Excellent phone, written, and verbal communication skills.
- Exceptional organizational skills, attention to detail, and ability to prioritize and manage multiple projects simultaneously.
- Demonstrated customer service mentality and ability to maintain composure under pressure.
- Ability to work independently and as part of a team.
- Must pass a background and credit check.
- Must have a valid Washington State driver's license with automobile insurance and have access to reliable transportation to attend meetings.
- Must be able to stand for periods of time and lift up to 20 lbs.
Preferred Qualifications
- Nonprofit experience.
- Experience supporting a Board of Directors.
- The ability to speak Spanish is a bonus, but not a requirement.
What We Offer
- Part-time, hourly position with eligibility for overtime during events.
- Sick leave accrued at a rate of .025 per hour worked. Begins accruing on the first date of your employment, and it is available to use as accrued.
- Working remotely from home. We will provide you with the equipment you need to perform your job. This position does require attendance at occasional in-person staff meetings and events.
About Us
Bellevue LifeSpring aims to break the cycle of poverty for children and students in our community and provide them with the resources they need to reach stability. We envision a Bellevue where the basic needs of all children are met so they can focus in the classroom, succeed in their education, and thrive. We are managed by a 15-member Board of Directors and supported by hundreds of energetic and committed volunteers.
Bellevue LifeSpring is committed to fostering a culture of equity, inclusion, and belonging. Bellevue LifeSpring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request a reasonable accommodation, please email
Sound interesting? To apply to join our team, submit a cover letter and resume to Applications without a cover letter will not be accepted.
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
* Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
* Buffalo Sector Stations - Wellesley Island
* Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
* El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
* El Centro Sector Stations - El Centro, Indio, Calexico
* Grand Forks Sector Stations - Pembina
* Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
* Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
* Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
* Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
* San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
* Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
* Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
* Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
* Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
* Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
* Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
* Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
* Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
* Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9:You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
* Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
* Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
* Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
* Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
* Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
* Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest , select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
HCLTech is looking for a highly talented and self- motivated Senior Engineer — Salesforce Service Cloud (Integrations Focus) to join it in advancing the technological world through innovation and creativity.
Job Title: Senior Engineer — Salesforce Service Cloud (Integrations Focus)
Job ID: 86069
Position Type: Full Time
Location: Onsite
Location: Seattle/Vancouver
Type: Full-time/Contract
Role Summary
Design, build, and optimize integrations for SFSC at scale. Own API design, middleware patterns, error handling, and performance. Work closely with architects and platform engineers to deliver resilient, secure data flows.
Key Responsibilities
- Implement integrations using REST/SOAP APIs, Platform Events, Change Data Capture, and External Services.
- Build/consume integrations via MuleSoft (preferred) or equivalent ESB; design RAML/JSON schemas.
- Implement named credentials, OAuth flows, security patterns, and robust error handling/retries.
- Optimize callouts, governor-limits compliance, and bulk patterns.
- Support data migrations (ETL, staging, delta loads), ID strategy, and data quality controls.
- Contribute to CI/CD (Gearset/Copado), automated tests for integration flows, and observability/alerts.
Required Skills
- 6–9+ years overall; 4+ years Salesforce with deep API/integration experience.
- Strong Apex (callouts, queueables, batch), Platform Events, Flow, and SOQL performance patterns.
- Middleware experience (MuleSoft preferred) or Boomi/Informatica/SnapLogic.
- Integration security (OAuth2/JWT/mTLS), error handling, idempotency, and monitoring.
Preferred / Nice to Have
- Event-driven design, Kafka/Kinesis; caching strategies.
- Experience with async processing and large data volumes (LDV).
- Certifications: Integration Architect, MuleSoft Developer/Architect, Platform Developer I.
Interview Focus
API design, error handling patterns, bulk/async, LDV, observability, solution trade-offs.
Pay and Benefits
Pay Range Minimum: $77000 per year
Pay Range Maximum: $188000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your
brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
