Information Technology Jobs in Providence
215 positions found — Page 20
Class Start Date 12/08/2025 R&IS Department Onsite Training
- Warwick, RI Inbound customer service role for Defined Benefits/Retirement Income Solutions Dept.
Required Experience: 1-2 years call center experience.
1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) The role will include customers calling to learn about their defined benefit annuity (group annuity contract), customers calling for account maintenance (direct deposit changes / address changes), customers reporting passing of a participant, and customers calling for assistance within claims process.
Role requires processing and strong ability to navigate Windows based operating systems.
Strong customer service focus is a must.
Ability to convey complex topics to clientele.
Work to remove roadblocks to customer requests & educate customers on the correct process for receiving information.
Using advanced customer service skills to avoid escalations.
Licensing is not required for the role.
Warwick, Rhode Island location required.
MANDATORY: Training is on-site.
Training is 5 weeks and then nesting is 2 weeks, so 7 total weeks in the office.
Nesting and quality assessment will be on site.
After successful completion of quality certification/assessment, the position will be remote from home office, with the exception of coming in once a month for mandatory in office attendance.
Training is 5 weeks and then nesting is 2 weeks, so 7 total weeks in the office.
Agent experiencing system issues at home office will be required to travel to Warwick office until system issue/outage corrected.
Requirements: The ability to attend training, nesting at Food and Beverage Client Lane, Warwick RI office.
During nesting, must pass metrics before transitioning to remote.
The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable.
Hotspots not allowed.
A quiet place to work that is secure and free of distractions.
Work from home is not a substitute for childcare.
* Must be able to use video during interviews and training.
* Must have ability to work during the hours of operation of Monday-Friday, 8am to 9pm.
Candidates must be flexible regarding shifts worked, which may change based on business needs.
* NO time off planned during training until end of nesting timeline (December 8, 2025, to January 30, 2026.) Class Start Date: " The plan is to train on-site at Client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch
**Schedules after training be determined using ranking system based on performance in training.
Contractors will bid on offered schedules.
Clients schedules are created and offered to meet the needs of our customers.
closed Saturday and Sundays
- ask for open availability Monday Friday 8am 9pm 8 hr.
shift with a 60-min lunch.
Equipment Coordination: Contractors will have their equipment picked up on Day 1 of Training.
The equipment to be supplied during this contact: Client laptop, docking station, 2 x monitors, keyboard, mouse & headset.
Remote working/work at home options are available for this role.
With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada.
By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients.
Keller is looking for an Intern based in Providence, Rhode Island.
Responsibilities Responsibilities will include the following: This internship will allow the candidate to gain real world construction engineering and management experience.
This experience will provide an opportunity to learn first-hand the world of Deep Foundation Construction.
Keller is an excellent fit for any candidate who is looking to become a civil engineer and work within the Construction industry.
Your duties will vary between the office and field atmosphere: Assist the Superintendent with physical and electronic paperwork/forms (daily reports, safety forms, toolbox talks, DTAs) Support the Superintendent by picking up supplies, delivering paperwork to the GC or office, and various other errands Attend meetings and document proceedings Assist Project Managers with researching opportunities, downloading plans, specs, Geotechnical reports, etc.
Generate take-offs and estimates Visit project sites to deliver or pickup paperwork Qualifications Qualified candidates will have: Pursuing a B.S.
in Civil Engineering or Construction Management Communication and Teamwork Skills are a must Commercial instincts Get-it-done attitude Sound technical knowledge Problem solving skills Ability to meet fast paced and changing schedules and deadlines Additional Information Keller is an Equal Opportunity Employer.
We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.
Equal Employment Opportunity
Strong communication with both external clients and internal teams required.
Analyze recurring service issues, identify root causes, and support process improvements.
Enhance service levels, reduce operational effort, and improve the overall client experience.
Key Responsibilities: Provide support to Cash Management, ACH, and Commercial Card customers via phone, chat, and email.
Assist clients by researching inquiries and educating them on available products and services.
Independently handle a wide range of customer requests, including technical, service, and product-related issues.
Diagnose, prioritize, resolve, and escalate system, procedural, or technical concerns as needed.
Collaborate with internal operational teams to resolve client issues and help prevent future occurrences.
Conduct root cause analysis to identify trends and recommend process improvements.
Proactively communicate potential risks or obstacles that may impact service standards.
Qualifications: Minimum 5 years of customer service and call center experience; banking experience preferred.
Excellent verbal and written communication skills with strong active listening ability.
Strong time management, multitasking, and organizational skills.
Ability to work independently in a fast-paced, goal-driven environment.
Solid computer proficiency and technical aptitude.
Self-motivated with strong analytical and problem-solving abilities.
Ability to exercise sound judgment and attention to detail when handling complex situations.
Education: High School Diploma or GED required.
Bachelor’s degree preferred.
*** Location: Warwick, RI for training and nesting Start Date: 4/6/2026 Training Hours: 8:30am
- 5:00pm Monday
- Friday EST Post-training Hours: 8:00am
- 6:00pm EST Transition to a work-from-home model after training Strong home internet connection required (at least 50 Mbps) Responsibilities: Communicate with customers via telephone using strong communication skills, active listening, and empathy Drive solutions that best meet the customers needs Analyze and resolve complex customer issues such as requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference Efficiently process transactions and refer requests for other policy modifications to appropriate areas Support special product and/or service campaigns as needed, or as requested by the customer Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customers inquiry Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal, and high-quality service skills Requirements: Must live within one hour commute of Warwick, RI Training will be in-office for a designated duration.
No time off can be taken during training and nesting period Required to work an assigned shift during hours of operation between 8:00am 6:00pm ET, Monday through Friday Able to work in a stationary position 75% of the time Required Skills: Suggested 2 years of experience in Customer Service.
Prior Call Center experience is highly preferred Strong computer/keyboard skills as well as analytical and problem-solving skills Quickly grasps information and efficiently solves verbal challenges with strategic thinking Communicates complex verbal and written concepts with ease A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment Professionally demonstrate empathy to others Preferred Skills: High School diploma, GED, some college experience, trade, or professional certification A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company
ESSENTIAL FUNCTIONS: Maintain and repair service center facility, shop, grounds and dock area Ensure compliance with all company standards and state and local fire and safety code requirements so the facility passes all inspections Act as a liaison and central point of contact for service center personnel for all facility maintenance needs Complete weekly facility, yard, and fence walks to assess for repairs or preventative maintenance and repair as needed: drywall, painting, basic plumbing and electrical, lighting and pothole repairs; basic preventative maintenance, including but not limited to, HVAC, EODs/levelers, dock/shop doors, fences, gates, etc.
Drain drip drums and visually monitor the Fire Sprinkler System Repair or replace dock doors and EOD/levelers/bumpers; Repair pallet jacks Proactively apply ice melt to sidewalks and stairs, and perform snow removal and landscaping, if applicable Schedule all work with vendors, provide oversight on repairs, review Facility Services Agreements (FSA) scopes of work and ensure work is completed in a timely manner Work closely with the Facility Maintenance team to coordinate in-house and 3rd-party repairs to the facility and advise the team of any service/performance issues or delays Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS Must possess high school diploma or equivalent Basic knowledge of electrical, carpentry and plumbing skills Ability to follow instructions Must be able to work alone or as a team member Basic written and verbal communication skills (documentation, communication with peers, supervisors, vendors, etc.) PC experience and ability to use maintenance software programs WORKING CONDITIONS: Exposure to noise and vibration Exposure to dust and diesel fumes Exposure to hazardous materials shipped and packaged under DOT regulations Exposure to all weather types when working outdoors Hours may vary due to operational need Travel to other centers may be required Preferred Qualifications: Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s).
If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels.
Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
Eligible employees offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, paid parental leave, paid bereavement, vacation (FT only), paid holidays (FT only).
Pay: Pay Range: $26.35
- $31.37 per hour Additional Details: Starting Rate of Pay: $26.35 / hour FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
Know Your Rights Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 8 or e-mail at .
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the direction of the nurse manager, manages individualized, goal-directed nursing care through the use of the nursing process and the principles of primary nursing, in accordance with departmental and hospital policies and procedures.
EEO/AA/Disability/Veteran
Responsibilities
- 1. Assesses the patient's physical and psychological condition on an ongoing basis throughout the continuum of care. Documents appropriately the information obtained from the ongoing assessment. Shares significant assessment data with the appropriate discipline.
- 2. Using the four tenets of Patient Family Centered Partnership, develops, communicates and documents a plan of care reflecting individualized patient problems and interventions to achieve the desired outcomes. Incorporates feedback from patient, family and all disciplines in developing the plan of care.
- 3. Uses critical thinking skills and judgment necessary to implement the medical plan of care, nursing interventions, and procedures as necessary for the care of the patient. Demonstrates basic clinical and technical skills according to established standards of practice. Anticipates potential changes in the patient's status and assesses the patient accordingly.
- 4. Evaluates the effectiveness and patient's response to the plan of care. Identifies appropriate nursing activities which contribute to the patient's progress towards achieving both short and long term goals.
- 5. Adheres to The Westerly Hospital policies and procedures.
- 6. Adheres to the hospitals exposure control plans/blood- borne and airborne pathogens
- 7. Performs other duties as assigned or directed to ensure the smooth operation of the department to provide quality patient care.
- 8. Staff/Self Development
- 8.1 Attends all required safety training programs and can describe his or her responsibilities related to safety of the organization and specific job related hazards.
- 9. Customer Service
- 9.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.
- 10. Employee Collaboration and Teamwork
- 10.1 Recognizes and values the contributions of fellow employees and displays cooperation and teamwork.
- 11. Resource Utilization
- 11.1 Reports to work on time, prepared to work and follow hospital policies for notice of lateness/absenteeism and time off requests.
Qualifications
EDUCATION
Graduate of an accredited School of Nursing. BSN preferred.
EXPERIENCE
Medical-surgical nursing, telemetry experience preferred. Proficient in use of computer software to include electronic patient records. Must have ability to use internet for literature searches regarding care for patients.
LICENSURE
Valid State of Rhode Island Registered Nurse License, BLS required. ACLS optional.
SPECIAL SKILLS
Hospital and unit based orientation provided
PHYSICAL DEMAND
Exposure to bodily fluids and biotherapy. Bending, carrying items
YNHHS Requisition ID
165861
About Us
CBS Therapy is a locally based therapy company created by therapists for therapists. Unlike other therapy companies, CBS Therapy Directors are practicing SLP’s and are accessible to any staff member. They speak your language and share your challenges. CBS Therapy is interested in helping SLP’s find rewarding experiences that are tailor-made for their strengths, interests and schedules.
Speech-Language Pathologist (SLP CCC OR CF)
Currently seeking a full or part- time Speech Language Pathologist (SLP) for a Full-Time 2025/26 School Year placement!
Successful candidates will have:
- Master’s Degree
- Certificate of Clinical Competence (CCC-SLP) from the American Speech Language-Hearing Association (ASHA)
- or be a Speech Language Pathologist Clinical Fellow (CF) as defined by the American Speech Language-Hearing Association (ASHA)
- DOE Certification or DOH State Licensure
Responsibilities of the Speech-Language Pathologist (SLP CCC OR CF)
- Provide both 1:1 (one on one) and group therapy services for students.
- Complete all SLP required documentation/scheduling/preparation for students.
- Potentially attend IEP/MDT/504 meetings to discuss student performance/recommendations as pertaining to speech language therapy related issues.
- Write and maintain confidential client case notes and reports, as well as information for clients, and other professionals.
Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI.
About Collette: Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.
Job Summary:
This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette’s tour series. Each coordinator’s goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests.
Primary Functions:
- Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation.
- Calculate pricing for all air reservations created to ensure appropriate margins are met.
- Work all special requests made on retail reservations in a timely manner.
- Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met.
- Verify that the reservation was priced correctly according to our contracts.
- Verify that the flights chosen meet all time restrictions on the package our customers are booked on.
- Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy.
- Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked.
- Process Frequent Flyer information over to the airline.
- Coordinate any changes on retail air reservations and provide a timely turn around on those requests.
- Assist with re-protecting passenger’s air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked.
- Research all service issues and determine best action for recovery resolution and report back to Manager.
- Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year.
- Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead.
- Maintain clean, organized, and neat work environment at all times.
Knowledge and Skills:
- Bachelor's degree preferred but not necessary
- Two years of experience desired that is directly related to the duties and responsibilities specified.
- Skill in customer service
- Knowledge of air operations, quality control procedures and reporting documentation requirements.
- Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required.
- Microsoft Office program experience
- Ability to work as part of a Team environment
- Ability to communicate effectively, both orally and in writing.
- Ability to include organizing, prioritizing, and scheduling work assignments.
- Ability to foster a cooperative work environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to create, compose and edit written materials.
- Ability to plan and organize to optimize productivity
- Ability to analyze and solve problems.
Pay range starting at $19.50/hr
Summary:
Under the supervision of a Registered Physician provides inpatient and ED consults outpatient clinic visits pre and post-operative management of patients assistance with procedures wound care and other patient care duties. Works in a collaborative team environment that supports the academic mission to train otolaryngology residents
Responsibilities:
Obtains and records detailed medical histories. Performs and records complete and detailed physical examinations. Records all pertinent patient information in the progress notes within the medical record.
Assists in the preparation of discharge summaries.
Initiates life saving measures in emergency situations until aid arrives.
Initiates patient orders for admission as directed by the physician and in accordance with the hospital procedure.
Assesses patient status participates in the development of patient care management plans through communication and collaboration with the Registered Nurses attending physicians residents and other members of the interdisciplinary team.
Works closely with the otolaryngology residents as part of the otolaryngology team to coordinate patient care needs day-to-day for patients.
Attends and participates in daily care rounds
Performs credentialed procedures as delineated by the medical staff credentialing requirements which may include:
?Flexible laryngoscopy and nasopharyngoscopy to assess the airway
?I&D's of head and neck abscesses intraoral
?I&D of Peritonsillar abscesses
?Cerumen removal
?Control of epistaxis
?Removal of foreign body from the nose and ears
?Otowick placement for otitis externa
?Fine needle aspiration
?Tracheostomy changes/ care
Evaluates and cares for patients who present in the Emergency Room with otolaryngology problems.
Provides wound care including cleaning and debridement of wounds as well as dressing changes.
Enters orders as needed into electronic medical record.
Provides education for nursing staff as needed.
Provides patient education during the daily delivery of care and during pre- and post-operative settings.
Performs other related duties as required.
Other information:
BASIC KNOWLEDGE:
Bachelor?s Degree and two years of graduate study in an AMA approved Physician Assistant program.
Current registration as Physician Assistant in the State of Rhode Island.
An extremely high level of analytical ability in order to apply post-surgical training to the treatment of patients.
Good interpersonal skills in order to deal effectively with patients physicians and nursing personnel.
Demonstrated knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes human development stages and cultural patterns in each step of the care process.
EXPERIENCE:
Three months on-the-job training and experience to become familiar with job responsibilities and work routines.
WORK ENVIRONMENT ANDPHYSICAL REQUIREMENTS:
Exposed to surgical procedures and patient care environments.
INDEPENDENT ACTION:
Performs independently within the departments policies and practices.Refers specific complex problems to the supervisor when clarification of the departmental policies and procedures are required.
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: Rhode Island Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 3
Union: Non-Union
All essential functions performed in this position reflect the age specific needs of the patients.
Responsibilities: As a member of the team you will be assigned to a primary neurosurgical practice and will be involved with the care of our neurosurgical pre-operative and post-operative patients.
You will work closely with and be directly supervised by attending surgeons and other Advanced Practice Providers.
Comprehensive evaluation and management of patients seen in the outpatient neurosurgery clinic.
Patients will be seen in shared clinics with the neurosurgeon as well as some independent clinics (without the neurosurgeon).
Prepare patients for surgery (pre-op evaluations history & physical obtaining medical clearances).
Ordering and interpreting diagnostic work-up including X-rays MRIs Cat Scans EMGs blood tests wound cultures referring to other specialties coordination of care and prescribing medications including narcotics.
Prepare and dictate outpatient clinic notes.
Serve as a resource to referring physicians/staff/patients/families.
Provide patient and family education and instruction on pre-operative and post operative care.
Perform minor office procedures including suture removal drain removal surgical wound care and other various outpatient procedure as directed by the Neurosurgeon.
Triaging patient calls and patient portal questions and contacting the neurosurgeon when appropriate.
Provide follow-up care including the appropriate adjustment of medications in accordance with established protocols or in response to specific instructions from supervising physician.
Inform and teach patients and families about planned surgical or diagnostic procedures health promotion/disease prevention activities medications and treatments and assist with the development of teaching materials for patients and families.
Maintain familiarity with coding documentation.
Interacting with our inpatient Advance Practice Providers and Neurosurgery residents and junior attendings for continuity of care.
First assisting in the operating room when needed.
Provide outpatient cross-coverage to other Neurosurgery specialties in the outpatient group when needed.
Other information: BASIC KNOWLEDGE: Bachelors Degree in Biology and Graduate of Accredited Physician Assistant Program required.
Candidates with neurosurgery experience a plus but will consider enthusiastic new graduates or APPs in other specialties interested in Neurosurgery.
Licensed or eligible to be licensed to practice in the state of Rhode Island.
EXPERIENCE: Candidates with neurosurgery experience a plus but will consider enthusiastic new graduates or APPs in other specialties interested in Neurosurgery.
Healthcare environment such as acute care hospitals physicians offices and ancillary healthcare enterprises.
Works with medical equipment and has direct patient contact.
Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.
Brown University Health is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.
Brown University Health is a VEVRAA Federal Contractor.
Location: Brown Health Medical Group USA: RI: Providence Work Type: Full Time Shift: Shift 1 Union: Non-Union