Information Technology Jobs in Pine Neck New York

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Under direction, assists in performing the work involved in collecting and disseminating informative materials designed to aid the public information and publicity program of the unit; does related work as required.

Assists in gathering informative materials concerning the current and proposed programs of the unit and assists in putting the collected data into useable form.

Assists in performing work involved in the preparation and distribution of news releases, speeches, radio scripts, films, feature news stories, telecast scripts, bulletins, pamphlets, circulars, and other informative materials designed to acquaint the general public with the functions, aims, programs, regulations, policies, and procedures of the unit.

Manage administrative tasks for Press Office including scheduling, tracking assignments, maintaining records, ensuring projects remain on deadline Ensure all personnel have tools and resources they need to execute communications initiatives effectively Coordinate and oversee logistics for press conferences/events Support the Director and Press Secretary with strategic planning and execution of upcoming events Anticipate operational needs and proactively resolve logistical challenges Demonstrate exceptional organization skills, attention to detail, and ability to manage multiple priorities in a fastpaced environment Assist in drafting briefing materials Compiles, writes, edits, and prepares drafts of materials to be used in house papers and bulletins designed for employees of the unit.

Assists in preparing posters, charts, graphs, exhibits, and other visual aid materials as may be required.

Assists in performing the work involved in collecting, compiling, tabulating, and interpreting statistical and other information and putting it into understandable form for the use of the general public.

Attends meetings, conferences, committee hearings, and other group meetings pertinent to the work of the unit and makes full reports of the thinking and conclusions of the group.

Makes speeches and gives talks before adult and school groups.

Prepares correspondence concerning the public information and publicity activities of the unit.

Prepares reports and records.

Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

And other duties as required

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

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• Design, develop, test, and deploy full-stack applications
  
• Build efficient and reusable front-end and back-end systems.
  
• Collaborate with product managers, designers, and other engineers to define and deliver new features.
  
• Develop APIs and microservices using modern frameworks and tools.
  
• Ensure application performance, security, and scalability.
  
• Maintain clear documentation and follow best practices in coding and design.
  
• Participate in code reviews, troubleshooting, and continuous improvement initiatives.
  

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• Programming Languages: Java, JavaScript, Python
  
• Frameworks & Tools: React, Angular, Node.js, Spring Boot, Spring Batch
  
• Databases: DynamoDB, DB2, Oracle, PostgreSQL
  
• Other Skills: RESTful API development, version control (Git), CI/CD,
  
• Cloud experience: AWS
  

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• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  
• Proven experience in full-stack development (front-end and back-end).
  
• Strong understanding of software development life cycle (SDLC) and Agile methodologies.
  
• Excellent communication and teamwork skills.
  

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• Oversees a team of personnel focused on technical issues, including software development, testing, and engineering tasks
  
• Coordinate with the scrum master and other stakeholders to delegate work assignments
  
• Analyze requirements, conduct story refinement, and develop technical solutions
  
• Provide expert knowledge in front-end technologies such as React and Angular
  
• Construct complex back-end logic in .NET and SQL
  
• Conduct code reviews and guide the team as needed
  
• Strong knowledge of Agile-Scrum principles
  
• Ability to use AI tools such as Claude Code