Information Technology Jobs in None, TN

Senior Electrical Engineer (Commercial)

At I.C. Thomasson Associates, Inc, A Salas O’Brien Company we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future.

Building for the long-term means that all of our team members can expect to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career—and they’ll receive great total rewards along the way.

About Us:

Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.

We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.

Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.

Job Summary: The ideal candidate to fill this position is an Electrical Engineer that is competent and confident in his/her abilities as an electrical engineer, especially with experience in commercial work. This person would be a Project Manager of multiple projects, work with an internal MEP/FP team to deliver projects that meet the objectives of the architect/owner. Business Development acumen is important, so understanding business development is a plus and opens many avenues for advancement. These activities may include developing an action plan to solicit and secure new work, implementation of goals, objectives, and priorities for the Nashville office, identifying prospective markets and clients, etc.

Responsibilities:

• Knowledge of electrical engineering principles in the field of building construction.
• Capable of increasing technical competency with experience and work ethic.
• Ability to effectively communicate with architects, owners and contractors.
• Ability to work well independently and as part of a strong team.
• Excellent organization and time management skills .
• ICT encourages the growth of all our engineers to take a more responsible and leadership role based on experience.

Qualifications:

• B.S. in Electrical Engineering
• 7+ years of work experience with complex building electrical systems in the commercial and institutional sector.
• Registered Professional Engineer, with Tennessee P.E. license, or ability to obtain a Tennessee P.E. license.
• Experience with Revit
• Excellent written and oral communication skills essential for team-based projects.
• Excellent planning and organizational skills required for simultaneous project schedules.
• Highly motivated, proactive and willing to take on new challenges.
• Willing to travel.

Benefits:

• Gain invaluable industry experience and practical engineering skills.
• Work with a diverse team of professionals, fostering networking opportunities.
• Access to mentorship and guidance from experienced engineers.
• Competitive compensation package.

Location: Nashville, TN

Travel:

Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Region, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment. Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program. Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program.

Customer Service:

• Responsible for driving the FMS culture through values and customer service standards.
• Responsible for outstanding customer service to all external and internal customers.
• Develop and maintains relationships through effective and timely communication.
• Take initiative to respond to, resolve and follow up on customer issues in a timely manner.

Principal Responsibilities and Duties:

• Overall management of Technical Services for one or more Regions. Regions will typically consist of 40 to 100 clinics and 30 to 80 exempt and non-exempt employees.
• Assist Regional Vice President(s) with budgeting for costs related to Technical Services e.g. personnel, maintenance parts, travel and other expenses.
• Works with Regional Vice President(s) to ensure that operational, financial and regulatory requirements associated with Technical Service are met.
• Collaborates with Regional Quality and Education personnel on cross functional initiatives.
• Responsible for management and oversight of financial metrics for one or more Regions i.e. TAP, maintenance parts cost, travel and other expenses.
• Responsible for data integrity for management systems at the regional level e.g. PeopleSoft, Kronos, Service Database.
• Responsible for piloting and implementation of new systems and processes.
• Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program.
• Collaborate with the Director of Technical Services to establish operating and financial goals.
• Responsible for the following supervision and oversight activities within centralized technical programs for one or more regions:
  • Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures.
  • Document all repair and maintenance activity per applicable policies and/or procedures.
  • Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current.
  • Implement technical policy and procedure changes upon approval from the Governing Body.
  • Purchase and maintain inventory of service parts.
  • Ensure defective parts with associated RGA and warranty parts are returned in a timely manner.
  • Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
  • Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.
  • Perform water/dialysate sample collection and processing per applicable policies and procedures.
  • Review, evaluate and report water/dialysate quality results per applicable policies and procedures.
  • Maintain and update water system diagrams and valve charts.
  • Transport equipment as needed.
  • Schedule / oversee Area Technical Operations Managers and/or Technical Supervisors to ensure appropriate coverage for a defined Region according to established criteria.
  • Monitor performance metrics and implement processes to impact them.
  • Collaborate with the Project Manager on selection of water treatment equipment in DeNovos, relocations and renovations.
  • Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations.
  • Perform Technical Assessments for clinics in assigned area.
  • Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.
  • Ensure that applicable manufacturers IFU's are available to personnel.
  • Maintain a list of emergency contacts and ensure it is accessible to all facility personnel.
  • Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.
  • Coordinate and provide Technical Services support needed during natural disasters or emergency situations.
  • Recruit, interview and hire Area Technical Operations Managers and/or Technical Supervisors.
  • Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management.
  • Train and mentor Technical Supervisors and/or Biomedical Technicians as required.
  • Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures.
  • Provide ongoing and formal annual performance evaluations to Area Technical Operations Managers and/or Technical Supervisors.
  • Retain all technical records and logs according to the FMCNA retention policy.
  • Ensure proper training and education for all technical staff.
  • Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies.
  • Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified.
  • Coordinate the installation of equipment and implementation of product initiatives and improvements.
  • Perform and/or provide assistance with the Direct Patient Care Technical Training Program.
  • Perform monthly SAP supply inventory process as required.
  • Create SAP requisitions for equipment.
  • Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria.
  • Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations.
  • Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufacturers documentation and FMCNA Policies and Procedures.
  • Assists Operations personnel in the review and recommendation of capital equipment purchases.
  • Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate.
  • Work with Operations personnel to address adverse events and product complaints.
  • Other duties as assigned.

Education:

• High school diploma or G.E.D. required.
• AA Degree in electronics /biomedical technology, or equivalent preferred.
• Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required.
• Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one)
  • Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT)
  • National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT)
• Biomedical Industry Technical Certification preferred.
  • Water Quality Association (WQA)Water Treatment Specialist (WTS)
  • Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET)
• All required certifications must be maintained and current.

Experience and Required Skills:

• Minimum of four years supervisory experience.
• Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/ biomedical technology, or two years experience and a BS Degree in a technology or business field.
• Attend all technical training programs required by state/federal regulations and FMCNA policy.
• Valid Driver's License issued in the employee's state of residence.
• Ability to use common hand tools and small power equipment.
• Ability to train subordinate personnel.
• Must possess good verbal and written communication skills.
• Basic computer skills

This role is eligible for Specialized Dental Partners Loan Relief Program, designed to support Endodontists in select high-priority markets. Our Access to Care Program offers much needed care to deserving communities typically hard to fill while providing meaningful debt relief to our providers. After submitting your job application, you will receive a follow-up email with additional details and a brief form to complete to confirm your eligibility. If you have any questions along the way, please reach out to us at .

We are a state-of-the-art Endo Practice looking for an EndoAssociate. The practice is experiencing tremendous growth and is supported by a top-notchPartner, clinical and administrative team. Our patient-centric and team focused practice has all the modern amenities to set you up for success.

• Perform root canal therapy, retreatment, and apical surgery procedures to the highest standards of care
• Diagnose and treat diseases and injuries of the dental pulp and periapical tissues
• Collaborate with general dentists and other dental specialists to develop and execute treatment plans for patients
• Communicate clearly and effectively with patients to educate them on their treatment options and help them make informed decisions about their oral health
• Ensure that all treatment is performed in compliance with relevant laws, regulations, and ethical standards
• Keep accurate and detailed patient records in our practice management system
• Participate in continuing education and professional development opportunities to stay up-to-date with the latest techniques, technologies, and industry trends
• Work with our administrative team to manage appointment scheduling, patient communication, and billing as needed
• Uphold our commitment to providing excellent patient care and creating a welcoming, inclusive, and supportive practice environment

• DDS or DMD degree from an accredited dental school
• Certificate in endodontics from an accredited program
• Excellent clinical skills and a commitment to providing high-quality patient care
• Strong communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with other members of the dental team
• Willingness to participate in continuing education and professional development activities to stay up-to-date with the latest industry trends and techniques

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a skilled and passionate endodontist and dedicated to providing the best patient care possible, we want to meet you.

• Other

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Healthy Families Family Support Worker program today!

The Healthy Families Family Support Worker

• Healthy Families East Tennessee is a free and voluntary, intensive, home-visitation program that offers support services and resource linkage to new and expecting parents.
• Healthy Families East Tennessee is affiliated and accredited by Healthy Families America, which is the nationally accredited, evidence based, home visitation model adopted by Prevent Child Abuse America.
• The Healthy Families model is relationship based and focuses on the parent child interaction, strengths of the family, and reducing stressors known to increase the incidence of child abuse and neglect.
• The Family Support Specialist (FSS) is responsible for initiating and maintaining regular and long-term (up to three or five years) contact and support with families.
• This activity will occur primarily within the family's home; each visit should last for at least one hour.
• The FSS ensures the quality of home visiting services helps families achieve core Healthy Families America model quality, fidelity, and success for each family.
• The interventions should be family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors.
• The FSS partners with families and honors diverse family structures and parenting practices.
• Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ-SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services.
• The FSS will also be responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

Schedule:

• Monday - Friday 8am - 5pm

Travel:

• Must be able to utilize a dependable vehicle for home visitation services.

Equipment/Technology:

• Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - Healthy Families Family Support Worker

Education:

• Bachelor's degree in Social Work, Child and Family Studies, Psychology, or related field preferred.
• High school diploma and lived experience required if not Bachelor's Qualified.

Experience / Knowledge:

• One year experience providing evidence-based home visiting services preferred.
• Experience working with young children and families required.
• Infant Mental Health Endorsement preferred.
• Required to achieve AIMHITN Infant Mental Health Endorsement within the first two years of employment if hired without endorsement.
• Training and knowledge in infant and early child development and parenting skills required.
• To perform this job successfully, an individual must have excellent communication skills with colleagues and clients.
• Ability to build quality and caring relationships with clients where clients feel supported and heard.
• Maintain a trauma-informed approach when serving families.
• Maintain appropriate boundaries with clients and colleagues.
• Willingness to engage in building reflective capacity,
• Manage a flexible schedule and multiple tasks.
• Ability to use reflective practices in working with families.
• Ability to work with diverse populations in culturally sensitive ways.

Physical:

• Minimal exposure to biological hazards.
• Hearing of normal/soft tones and close eye work.
• Valid driver's license.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• CPR and First Aid certification required (training provided).
• Required to be certified in and adequately implement verbal de-escalation techniques.
• Applicants should be able to exercise sound judgement under pressure.
• Clinical staff may be required to get an F endorsement to transport clients as necessary.

Location:

• Knoxville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

PI6961371e30d3-3782

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

Summary:

The Data Analyst is a key member of the IT department, responsible for delivering accurate, actionable insights through data reporting and analysis. This role focuses on developing and maintaining Power BI reports, ensuring data accuracy, and supporting reporting needs using SQL. The position embraces the use of AI-enabled tools to enhance productivity, improve analysis, and support more efficient reporting workflows. The ideal candidate has a strong foundation in information technology, excellent organizational skills, and the ability to work independently while managing priorities in a fast-paced environment.

Key Responsibilities:

· Partner with business users and department stakeholders to gather reporting needs and translate them into clear Power BI reports and dashboards

· Build, maintain, and update Power BI reports using existing datasets and models, ensuring reports are accurate and easy to use

· Write and maintain basic SQL queries against SQL Server to support reporting, validate data, and investigate discrepancies

· Review report outputs with stakeholders to confirm accuracy, explain results, and make iterative improvements

· Assist with light automation using Power Automate (e.g., report notifications, scheduled emails, simple workflows tied to reporting)

Qualifications:

· Associate or Bachelor’s degree in Information Systems, Information Technology, Data Management, Analytics, or a related field

· Hands-on experience with Power BI (academic projects, internships, or 1–2 years professional experience acceptable)

· Working knowledge of SQL and relational databases (SELECT statements, JOINs, filtering, aggregations)

· Strong attention to detail with an emphasis on data accuracy and validation

· Ability to communicate clearly with both technical and non-technical users

· Willingness to learn internal systems, data sources, and reporting standards

· Exposure to Power Automate or other Power Platform tools is a plus, but not required

Candidates who accept an offer of employment must successfully complete a pre-employment physical examination. This examination is conducted by a certified medical professional to ensure the candidate is physically capable of safely performing the essential duties of the position.

Completion and clearance of the physical are mandatory steps in the hiring process.

Build a Career That Matters with One of the World's Most Respected Employers!

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Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.

Let us invest in your success as you invest in ours.

Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.

Must be 21 years or older.

Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.

This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.

As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.

• In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
• Dismount, mount tires, and service the customer product as specified by the customer order.
• Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
• Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
• Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.

• A "high school diploma" or equivalent experience.
• A valid driver's license.
• A dedication to prioritize personal safety and the safety of others.
• Punctuality and effective time management skills.
• A strong attention to detail, initiative, and critical thinking.
• Ability to work independently.
• Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
• Effective communication with customers on a professional level.
• Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.

• In a Tobacco-free environment, including alternatives (vaping).
• In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
• In an industrial environment

Competencies Target

• Attention to Detail 3
• Customer Service Relationship 2
• Decision Making 1
• Teamwork & Collaboration 1
• Product Knowledge 2
• Networking 1
• Comply with Applicable Safety & Environment requirements 1

MISSION :

To ensure maintenance of motorized vehicle, forklifts, equipment and accessories of lifting and handling, and eventually technical coordination

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Join us as a Senior, AI Workplace Transformation Consultant

You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

• Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
• Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
• Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

• Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
• Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
• Build strong, trusted relationships with client sponsors, technical leads, and end users.
• Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

• Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
• Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
• Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

• Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
• Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
• Deliver Copilot projects and custom conversational AI agents to meet client needs.
• Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
• Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
• Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

• Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
• Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
• Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
• Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

• Build and maintain long-term client relationships.
• Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
• Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
• Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

• Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

• 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
• Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

• Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
• Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

• Advanced knowledge of change management tools and methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to communicate complex technical ideas clearly to non-technical audiences.
• Excellent stakeholder engagement and client relationship management skills.
• Confident in facilitating workshops and training sessions.
• Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

• Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
• Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
• People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
• Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
• Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

• Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
• Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
• Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
• Festive Period: Business closure for a week during the festive period in December.
• Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
• Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
• Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

• US Health, Vision and Dental Plan
• My Mind Pal Wellbeing App

Financial Security:

• Bravo Perks: Points schemes and vouchers.
• Bravo Hub: Access to discount codes.
• Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

• Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

Hi,

Product Marketing Specialist

On-site Location Address: 500 11th Ave North Ste 700, Nashville 37203

Shift: M-F 8am-5pm

12 Months

JOB SUMMARY (Primary purpose of the position.)

The foundation of the Client model is a patient-focused mission, led by experienced clinical leaders and member advisory boards who conduct a rigorous product vetting and approval process. This industry-differentiating process drives all procurement activities and decisions, ensuring that member requirements are addressed and that there will be a strong commitment to on-contract purchasing. Client Purchasing Group (HPG) IT is a Division of HCA Information Technology & Services that is responsible for designing, developing, and deploying products to internal business units with HPG. The Division is also charged with developing and deploying products externally to Client customers.

The Product Marketing Specialist is responsible for developing and implementing marketing strategies, key messages, marketing vehicles, brand management, and go-to-market plans for new products and product enhancements created for Client members. The employee will work closely with Product Management, Account Teams and business leaders throughout Client.

The Product Marketing Specialist should demonstrate a solid understanding of the target market, competitors, and customer needs and be able to contribute to strategic and tactical decision-making processes. This role with support the strategic planning process with input from customer feedback and market intelligence on Client’s differentiators, competitive advantages, and growth opportunities.

This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups, including customers. The Product Marketing Specialist should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness. Reports to the Director, Product Management.

GENERAL RESPONSIBILITIES :

• Market intelligence—be the expert on our members and prospects: who they are, what problems they face, and what outcomes they’re trying to achieve.
• Competitive landscape—be an expert on our competition: who they are, how they are positioned and how our products compare.
• Understand which competitor products our customers use, why, and develop recommendations for recapturing that market share
• Collaborate with product management and marketing communications to develop product positioning, branding, and messaging that resonate with our member personas.
• Develop a deep understanding for how our members utilize our products to support their business objectives, and how our members make buying decisions related to our products, including the who, what, when and why. Then, drive changes to our sales and marketing processes based upon what you learn.
• Act as the primary thought leader for our products.
• Understand and support our sales channels; train them on the problems we solve for our members; develop internal tools and external collateral and teach them how and when to use it, e.g., FAQs, pitch decks and sales collateral.
• Develop a marketing plan for our products in conjunction with our product management, marketing, and account teams.
• Work with Account Management to create and maintain marketing content to educate the team on HealthTrust products to support their accounts, and ensure our customers understand the value our products provide to them.
• Assess the effectiveness of the marketing programs for our products on an ongoing basis, and report back to the business and product leads on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Collaborate with product leaders to understand product usage metrics, accelerators and/or barriers to adoption, and ensure these insights are utilized to inform updates to sales, marketing, and product collateral

OTHER/SPECIAL QUALIFICATIONS

• 5+ years of product marketing experience with at least 1 year of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Bachelor’s degree in business or marketing; MBA a plus.
• Healthcare experience a plus.
• Pragmatic Institute Certified (PMC) III or higher preferred.