Information Technology Jobs in Mi
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Job Title: Techno-Functional Consultant – Digital Communication Platforms (AEM)
Location: Northville, MI (Onsite)
Duration: Long Term Contract
Role Overview
We are seeking a Techno-Functional consultant to support and enhance enterprise digital communication platforms while bridging business communication teams and IT. The role focuses on platform operations, troubleshooting, and delivery support across tools such as Adobe Experience Manager (AEM), SharePoint, Workvivo, and enterprise distribution platforms.
This position requires a hands-on techno-functional professional who can work closely with communications teams, infrastructure teams, and vendors to ensure reliable platform performance and smooth delivery of internal communication initiatives.
Key Responsibilities
• Act as the primary techno-functional contact for communication platforms including AEM, SharePoint, Workvivo, and distribution systems
• Support content publishing, platform configuration, and troubleshooting within AEM and related digital platforms
• Assist with testing and execution of communication initiatives such as town halls, internal broadcasts, and email distributions
• Work with Infrastructure and IT teams to resolve technical issues impacting communication platforms
• Monitor and support distribution list reliability and message delivery issues
• Assist with platform integrations and vendor coordination where required
• Support the technical setup and onboarding of communication tools or applications
• Help document and maintain platform usage guidelines and operational playbooks
• Identify opportunities to leverage automation or AI-enabled tools to improve communication workflows
• Collaborate with business teams to translate communication requirements into technical actions
Required Skills
• 5–8+ years of experience in digital platforms, enterprise communication systems, or web content platforms
• Hands-on experience with Adobe Experience Manager (AEM)
• Experience working with SharePoint or enterprise intranet platforms
• Familiarity with internal communication tools such as Workvivo, intranet platforms, or collaboration tools
• Experience supporting enterprise email distribution systems or internal communication platforms
• Ability to troubleshoot platform issues and coordinate with infrastructure or vendor teams
• Strong collaboration skills to work across business and technical teams
Preferred Experience
• Exposure to Adobe Experience Cloud ecosystem
• Familiarity with enterprise communication or employee engagement platforms
• Experience supporting digital communication events or internal broadcasts
• Exposure to AI tools or automation used in digital communication workflows
Ideal Candidate
A hands-on techno-functional professional who enjoys working at the intersection of business communications and enterprise technology, ensuring that communication platforms operate reliably and support business needs effectively.
HCLTech is looking for a highly talented and self-motivated 3DExperience Architect to join it in advancing the technological world through innovation and creativity.
Job Title: 3DExperience Architect
Job ID: 68964
Position Type: Fulltime
Location: Dearborn, MI
Key Responsibilities
PLM Architecture & Configuration
- Architect, configure, and customize ENOVIA 3DExperience PLM solutions to support enterprise-level product lifecycle management requirements.
- Perform data modeling, attribute creation, schema modifications, and configuration of ENOVIA business objects.
- Evaluate and optimize PLM system performance, scalability, and integration readiness.
Technical Development
- Develop and maintain PLM customizations using MQL, TCL, JPO, XML, and SQL.
- Create integrations with CAD tools such as Creo and SOLIDWORKS.
- Design and implement SOA services, REST/SOAP APIs, and web services for seamless integration with CAD, ERP, MES, and legacy enterprise systems.
Process Enablement & Engineering Support
- Support engineering and manufacturing teams by mapping and configuring PLM solutions aligned with:
- Engineering processes
- BOM (Bill of Materials) Management
- Change Management (ECR/ECN workflows)
- Manufacturing process planning
- Configuration and variant management
Migration & Data Transformation
- Lead and execute PLM data migration activities from legacy systems to 3DEXPERIENCE using:
- 3DEXPERIENCE Transition Assistant
- EDAT (Engineering Data Assessment Tool)
- DBDI (Database Data Import)
- XPDMXML framework
- Ensure data integrity, validation, reconciliation, and smooth transition into production environments.
Collaboration & Documentation
- Work closely with cross‑functional teams including Engineering, IT, Manufacturing, and Program Management.
- Create detailed technical specifications, design documents, test plans, and user guides.
- Provide training, troubleshooting, and technical support to internal teams and stakeholders.
Required Skills & Qualifications
- Strong expertise in ENOVIA 3D Architecture and 3DEXPERIENCE PLM configuration.
- Experience with MQL, TCL, JPO, XML, SQL, and familiarity with CAD tools (Creo, SOLIDWORKS).
- Solid understanding of SOA architecture, system interfaces, and enterprise application integration.
- Deep knowledge of Engineering + Manufacturing processes, including BOM, revisions, configurations, and workflows.
- Proven experience with data migration tools and PLM data transformation mechanisms.
- Excellent problem-solving, communication, and collaboration skills.
Pay and Benefits
Pay Range Minimum: $114000 per year
Pay Range Maximum: $175000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
HCLTech is looking for a highly talented and self-motivated 3DExperience Developer to join it in advancing the technological world through innovation and creativity.
Job Title: 3DExperience Developer
Job ID: 59636
Position Type: Fulltime
Location: Dearborn, MI
Key Responsibilities
- Develop migration tools, validation tools, and custom utilities for ENOVIA/3DExperience platform.
- Participate in migration rehearsals, execution, and reconciliation activities.
- Perform Root Cause Analysis (RCA) for migration issues and implement effective solutions.
- Track, troubleshoot, and resolve all issues raised during migration cycles.
- Work on ENOVIA customization including triggers, policies, workflows, UI modifications, and data model changes.
- Develop and support JPOs, MQL scripts, TCL programs, and platform extensions.
- Provide customer support for day‑to‑day issues, enhancements, and upgrades.
- Collaborate with cross‑functional teams to ensure smooth end‑to‑end PLM integration.
- Ensure adherence to PLM best practices, coding standards, and performance optimization.
Required Technical Skills
- Strong hands‑on experience with Enovia V6 / 3DExperience platform
- Expertise in:
- MQL (Matrix Query Language)
- TCL scripting
- Core Java
- JPO development
- PnO framework
- Triggers development
- Solid experience in data migration, including ETL workflows, load validation, and performance tuning.
- Strong understanding of ENOVIA objects, attributes, policies, lifecycles, access rules, and configurations.
- Experience with issue debugging in complex migration environments.
Preferred Qualifications
- Experience in large-scale PLM migration projects
- Knowledge of 3DExperience platform architecture
- Familiarity with REST APIs, web services, and integrations
- Good understanding of Agile methodologies
- Excellent problem-solving and communication skills
Pay and Benefits
Pay Range Minimum: $97000 per year
Pay Range Maximum: $147000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Description
Looking for a job that can grow into a lifelong career?
At Lactalis USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.
Lactalis is the world leader in dairy-a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Every day, we're proud to produce award-winning dairy products that bring people together every day.
In the US, we offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with sour cream and a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We're building a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us make an impact.
From your PASSION to ours
Do you have curiosity of how things work? Do you love to solve problems and continuously improve? As a Packaging System Engineer (SE) in our Reed City, MI yogurt plant, you will take ownership of your assigned filling and packaging systems and work with the team to continuously improve performance. You will provide technical leadership for the equipment and processes on your systems. The SE is responsible to identify, develop, and lead execution of solutions for performance improvements and capacity solutions through strong business partnership, strategic productivity, and continuous improvement efforts.
From your EXPERTISE to ours
Key Accountabilities
- Demonstrate clear understanding and execution of human and food safety practices in food manufacturing plant
- Demonstrate expertise in manufacturing information systems, quality metrics, analysis methods and procedures
- Leverage and advance system capability through people, process and technology
- Lead and support technical improvements on your systems
- Coach and provide technical expertise on problem solving and continuous improvement activities
- Provide leadership support for Technical Resources (including maintenance technicians, controls TECHs, etc.)
- Identify, vet and implement productivity solutions on your assigned lines.
- Partner with R&D, Quality, Operations, and Engineering/Maintenance to drive system improvements & reduce losses
- Lead development of future state of your systems and provide technical expertise in development of improvement plan
- Develop and champion a system vision, technical road map and capital needs to support Long Range Plan for your systems.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
MINIMUM QUALIFICATIONS
- Bachelor of Science degree in Mechanical, Chemical, Electrical, Ag/Food Process Engineering or related degree with extensive food manufacturing experience
- Strong interpersonal skills, effective written and oral communications, strong listening skills, strong coaching/teaching skills.
- Ability to learn quickly and curious to dig into challenges to identify and correct root cause.
- Demonstrated technical leadership, adaptability, analytical and problem-solving skills, decision making, troubleshooting, communications, team management, and human relations skills
- Strong ability to interact with operators and mechanics as well as other departments in the plant and at corporate.
- Be innovative, resourceful, and work with minimal direction
- Have excellent organization, problem solving, communication, and team leadership skills
- Have ability to multi-task, prioritize your work and make data driven decisions
- Ability to read and develop equipment and process flow diagrams
- Ability to work well with computer Office applications, particularly Microsoft Excel
- Have a working knowledge of plant manufacturing, engineering, quality, and research functions
PREFERRED QUALIFICATIONS
- 3+ years in relevant food manufacturing with Engineering experience
- Experience working in dairy manufacturing.
- Experience with food packaging materials
- Strong Mechanical and Electrical Aptitude
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.
Akkodis is seeking a Workforce Manager for a Contract job with a client in Dearborn, MI. "The ideal candidate should have experience with at least WorkForce Software Deployment Lead to support the ATLAS program."
Rate Range: $74/hour to $79/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Workforce Manager Job responsibilities include:
- Lead and support end-to-end SDLC activities including requirements gathering, design, build & configuration, testing, training, deployment, and post-go-live support.
- Configure and implement Workforce Software modules including Time & Attendance, Standard Scheduling, and Job Scheduling.
- Manage Absence, Case Tracking, and Reporting module configuration to align with business requirements.
- Collaborate with cross-functional stakeholders to ensure successful implementation, system optimization, and ongoing production support.
Desired Qualifications:
- Bachelor’s Degree in Computer Science or a related field.
- 8+ years of combined experience WorkForce Software Deployment Lead to support the ATLAS program
- Lead end-to-end Program & Project Management, overseeing PM governance, budgets, timelines, risk tracking, and delivery milestones while ensuring alignment with business objectives.
- Drive full Software Development Lifecycle (SDLC) execution for Workforce Management Systems, including planning, requirements analysis, technical design, build, testing, deployment, and post-implementation support.
- Manage financial reporting, project planning, documentation, and technical/program analysis, ensuring accurate forecasting, performance tracking, and structured delivery using Jira for workflow management.
- Provide strong cross-functional team leadership, facilitating collaboration across business, technical, and vendor teams to drive problem-solving, solution delivery, and continuous process improvement.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 61 or
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Mobile Automation Testing Lead
Location: Detroit, MI (Hybrid- 3 days/week)
Job Description:
Key Responsibilities
- Experience: 10–14 Years.
- Define and own the mobile test automation strategy for iOS and Android applications
- Lead automation design, framework selection, and implementation
- Manage and mentor a team of mobile QA and automation engineers
- Collaborate with onsite development, DevOps, and product teams
- Design and maintain scalable, reusable automation frameworks
- Drive automation for functional, regression, smoke, and sanity testing
- Integrate automation suites into CI/CD pipelines
- Ensure coverage across real devices, emulators, and cloud device farms
- Review test cases, automation scripts, and execution reports
- Track quality metrics, defect trends, and release readiness
- Handle production issues, defect triage, and root cause analysis
- Ensure compliance with quality standards, processes, and best practices
Technical Skills
- Strong experience in mobile automation tools (Appium, Espresso, XCUITest)
- Proficiency in Java, Python, or JavaScript for automation scripting
- Experience with BDD frameworks (Cucumber, TestNG, JUnit)
- Hands-on knowledge of API testing and backend validation
- Experience with cloud testing platforms (BrowserStack, Sauce Labs, Firebase Test Lab)
- Familiarity with CI/CD tools (Jenkins, Azure DevOps, GitHub Actions)
- Knowledge of performance and security testing
Non-Technical Skills
- Strong onsite coordination and leadership abilities
- Excellent communication with clients, business users, and technical teams
- Experience in Agile QA processes and sprint-based delivery
- Ability to influence quality culture and drive shift-left testing
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED?????
- Sales, Collections or Customer Service experience???
- Bilingual - Spanish???
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Job Role Title: Campaign Technical Developer
Role:
The Campaign Technical Developer is an integral piece to overall campaign’s management operations process. You will be responsible for working closely with the Campaign Management Leads to design, build, and execute Email, SMS, and Direct Mail campaign flow charts within Adobe Campaign for internal Notification Platform.
- Responsibilities
- Configure workflows and deploy transactional and marketing Email and SMS messaging in Adobe Campaign v7, v8 and AJO
- Create and manage HTML templates in both UAT and Production environments
- Develop and test custom scripts for data manipulation and personalization (JavaScript)
- Collaborate with stakeholders to integrate and test with internal applications via APIs
- Monitor and troubleshoot environment, when necessary, working with Marketing Technology team and other internal tech teams
- Work closely with business stakeholders to understand campaign requirements and deliver technical solutions
- Knowledge of email best practices, including deliverability
- Ability to prioritize work and communicate schedule
Required Skill Set
- Senior-Level Campaign Developer, highly skilled in Adobe Campaign (10+ years)
- Adobe Campaign Business Practitioner certified
- Experience with Adobe v7 (3+ year)
- Experience with Adobe v8 (4+ year)
- Experience with Adobe AJO (2+ year)
- Experience with AEM (2+ year)
- Experience with Message Center (2+ year)
- HTML expertise to adjust/create HTML
- CSS proficiency
- Proficient with JavaScript
- Experience with debugging defects in HTML, CSS, JavaScript
- Problem-solving & critical thinking skills
- Experience with email rendering tools (like Litmus, Email on Acid)
Preferred
- 5 years of related experience with a Bachelor's degree or 3 years and a Master’s degree
- Knowledge of Information Technology practices
- Specific Industry knowledge
- Attention to detail, important to monitor and audit
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
Remote working/work at home options are available for this role.
** REMOTE ROLE, YOU MUST LIVE IN THE GRAND RAPIDS CONSIDERED **
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interactions remotely, this role has the flexibility to meet in person as needed.
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.
We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help grow local business market share
- Defend small business America and the American Dream
- Work with existing clients and hunt for new business
- Become SaaS (software as a service) experts
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- We are hiring for both entry level (1-3 years of experience) and senior level (3+ years of experience) candidates.
- Direct sales experience required (preferably in a SaaS role or company)
- Senior level requires 2+ years’ experience in outbound sales (full sales cycle)
- Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate’s degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment
The on-target earnings (“OTE”)(base + incentives) for these positions is $137K per year with the ability to make more in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
Featured benefits
Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Tuition assistance, Disability insurance