Information Technology Jobs in Mclean, VA
824 positions found — Page 47
H
Executive Vice President – Duty Paid Retail Operations
🏢 Hudson
Salary not disclosed
With a career at Hudson, you really benefit! We Offer:
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
Purpose: The EVP of Duty Paid Retail Operations partners with the Chief Operating Officer and Chief Executive Officer in setting and driving the company's vision and retail operational strategy and operating model. The EVP Retail Operations is accountable for leadership, customer excellence, delivering overall profit & loss targets, operational excellence and overall performance of the Duty Paid retail portfolio
Essential Functions:
- Provides strategic and day-to-day operational leadership and support to Duty Paid retail operations, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met; translates operations strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
- Creates understanding, acceptance, and adoption of established, enterprise-wide key performance indicators, and ensures broad understanding of actions and behaviors that drive positive KPI results across locations; measures and analyzes revenue streams, offerings, and relationships to optimize business growth while ensuring profitability by optimizing resource utilization in all areas of the business and initiating timely remedial action plans as required
- Establishes an authentic culture and leadership system of coaching, engagement, empathy, trust, and mutual respect; collaborates with People & Culture to plan and implement people development and succession planning initiatives that build bench strength and create clear pathways for retail talent
- Defines and implements operational procedures and organizational policies and programs to drive the company’s operations capabilities to surpass the industry average; assesses and implements improved processes, digital tools and new technologies in collaboration with cross-functional leaders to enhance operational efficiency, customer experience, and profitability
- Works closely with the Business Development team in preparing RFP responses in the areas of sales projections; approves financial projections and business terms on all RFP’s and extensions of existing business while ensuring financial viability and strategic alignment of all new business opportunities
- Sponsors the design and implementation of enterprise-level training and capability building programs across sales, merchandising, customer service, systems, and operational procedures; partners with Operations Services and Learning & Development teams to ensure training initiatives drive measurable business outcomes and align with the company’s service and leadership philosophies.
- Develops and uses personal understanding of the retail industry, its unique trends and challenges, and external influences that affect business outcomes to anticipate and proactively prepare for opportunities and challenges; maintains awareness of competitive landscape and emerging retail trends to inform strategic decisions
- Drives innovation in customer experience, operational processes, and technology adoption to maintain competitive advantage and meet evolving customer expectations; champions continuous improvement initiatives across Retail Operations
- Acts as a visible change leader who models adaptability, resilience, and a growth mindset; drives alignment and confidence during transformation initiatives and champions a culture that embraced continuous improvement.
Reporting Relationship: The EVP Retail Operations reports directly into the Chief Operating Officer
Major Interdependencies: Category Management, Design & Construction, Marketing & Communications, Supply Chain & Logistics, Operations Services, Operations Performance, People & Culture, Business Development, IT, Legal
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 15 years:
- In a senior leadership role: Requires 10 years of progressive leadership experience leading senior-level retail operations teams responsible for developing and executing large scale operational programs
- In a technical role: Requires 10 years of experience developing and delivering operations programs and executing against retail operations plans
- A bachelor’s degree in a program related to the functional area can count for 3 of the fifteen-year requirement
- An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the fifteen-year requirement
- In the industry: Requires a minimum of 10 years of leadership experience in customer-facing retail operations; experience in retail convenience concepts is preferred
Specialized Training:
- Knowledge of applicable state and federal regulations and statutes
Specialized Skillset/Competencies/Traits:
- Strong financial acumen with proven ability to manage P&L, drive revenue growth, and optimize operational expenses while maintaining quality standards
- Advanced leadership skills necessary to drive organizational results across the entire North America Region
- Exceptional communication and presentation skills with ability to influence and engage stakeholders at all levels
- Requires a demonstrated ability to effectively grow sales and operating profit, while continuously improving customer, team member, and landlord satisfaction
- Requires a successful track record of growing sales and operating profit, while continuously improving customer delight, associate engagement, and landlord satisfaction
- Requires a demonstrated successful track record managing highly visible relationships with both public and private clients and stakeholders (City Councils, airport authorities, developers, landlords, DBEs, Unions, and joint venture partners)
- Proven ability to work effectively with landlords, DBEs, joint venture partners and similarly positioned stakeholders
- Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of operations management decisions and to advance the organization’s goals
- Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals; high emotional intelligence with ability to read context, manage ambiguity, and navigate complex stakeholder dynamics with empathy and composure
- Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
Location/Travel:
- Requires extensive travel to airport and retail locations across the US, with a strong preference for the role to be based in either the North America Support Center in Bethesda, MD or East Rutherford, NJ. A regular in-office presence is expected to build relationships and foster collaboration.
Disclaimer:
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Not Specified
A
Intellectual Property Paralegal- 3553392
Salary not disclosed
Please connect with me on LinkedIn as well @Jamie (Voss) Rogers
Job Title: Intellectual Property Paralegal
Location: Washington DC 20005
Salary/Payrate: DOE plus bonus and EXCELLENT benefits!!!
Work Environment: Hybrid (remote Mondays and Fridays)
Term: Permanent
Bachelor's degree required: Yes
Referral Fee: AMS will pay $500 should the person you refer gets hired
Job Description:
Our law firm client is seeking an experienced Intellectual Property Paralegal to join our team. This role supports attorneys in complex patent litigation and related IP matters. The ideal candidate will have deep experience managing all phases of patent litigation, including Federal Circuit filings, and familiarity with ITC proceedings is a significant plus. You will collaborate closely with attorneys and case teams to ensure exceptional client service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Case Management:
- Organize and manage patent litigation cases from inception through trial and appeal.
- Maintain case files, calendars, and deadlines; coordinate with internal teams and external parties (clients, experts, vendors, opposing counsel).
- Assist with budgeting and tracking of case budgets from inception through resolution
- Discovery & Document Management:
- Assist with discovery processes, including document review, production, and interrogatories.
- Utilize e-discovery platforms and manage large data sets.
- Organize and maintain electronic databases, ensuring confidentiality and easy retrieval.
- Legal Research & Drafting:
- Conduct legal and factual research using Westlaw, LEXIS, PACER, Docket Navigator and USPTO databases.
- Draft, proofread, and edit pleadings, motions, briefs, and PTAB filings; perform Bluebooking and cite checking.
- Prepare tables of authorities and ensure compliance with court rules and e-filing procedures.
- Trial & Hearing Support:
- Prepare trial exhibits, witness lists, and deposition materials
- Prepare and be responsible for witness binders and for scheduling of daily exhibit filings
- Provide on-site trial support, including managing exhibits and courtroom technology.
- Specialized IP Tasks:
- Assist with PTAB petitions and responses, ensuring adherence to procedural requirements.
- Extract relevant IP information from USPTO and Google Patent databases.
QUALIFICATIONS:
- Bachelor's degree required; familiarity with technology is a plus.
- Paralegal certificate from an ABA-approved program preferred.
- Minimum 4 years of patent litigation experience, including Federal Circuit and district court filings; ITC experience strongly preferred.
- Proficiency in civil litigation procedures, federal and state court rules, and e-filing
- systems (CM/ECF, PACER, USPTO).
- Strong knowledge of patent terminology, cite checking, and PTAB processes.
Not Specified
Associate General Counsel, Government Contracts
🏢 Garrison
Salary not disclosed
Favorite corporate client, a leading global consulting and technology firm supporting critical federal missions (headquartered in NoVA), has engaged us to recruit an Associate General Counsel – Government Contracts to join its respected in-house legal team.
This attorney will serve as a key advisor to business leaders across the company’s federal markets, including its National Security sector, providing strategic guidance on complex procurement matters and regulatory compliance. The role offers meaningful engagement with senior leadership and the opportunity to support sophisticated programs spanning defense, intelligence, and civilian agencies.
Responsibilities
- Advise business teams on federal procurement law and regulatory compliance, including FAR, DFARS, and related statutes
- Support the full contract lifecycle, including pre-award strategy, prime contract and subcontract negotiations, and post-award counseling
- Partner with senior market leadership to address complex transactional and regulatory issues
- Collaborate with colleagues across Legal, Ethics & Compliance to support federal contracting activities
Qualifications
- 8+ years of government contracts legal expertise (ideally at an AmLaw 200 firm and in-house)
- Experience supporting prime and subcontract negotiations and procurement strategy
- Familiarity with information security frameworks such as FISMA, DFARS cybersecurity requirements, or NIST standards is ideal
- Ability to partner effectively with business leaders in a fast-paced federal contracting environment
- Active Top-Secret clearance is required
Excellent opportunity to join a sophisticated and collaborative legal team at one of the most respected organizations in the federal consulting and technology market, working on high-impact matters that support national security and other critical government missions.
Not Specified
Radiology Technologist-Radiology Diagnostic-Full Time
Salary not disclosed
Description Summary: The Radiology Technologist will perform a wide variety of routine and advanced imaging procedures, will provide support for other imaging technologists as needed, and help to facilitate smooth and efficient patient flow.
The technologist will demonstrate flexibility by working other shifts and/or at other campuses as needed or required.
The technologist must be able to troubleshoot basic maintenance, participate in QA, and resolve issues related to image processing and the image archiving system.
Expectation to participate in ongoing education, safety, and technical advances within their scope of licensure.
The Technologist will adhere to, and maintain, the expected imaging competencies as outlined by management.
Behavior and communication skills must align with the organization's mission, values, and culture.
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Demonstrates adherence to the Core Values of CHRISTUS Health.
Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
Promotes staff growth, development, and employee engagement by collaborating with management, coworkers, and physicians to create an optimal work environment.
Promotes exceptional physician satisfaction by providing meaningful assistance to radiologists and referring physicians.
Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.
Ensures compliance with all policies, procedures, and standards of care as deemed appropriate by State and Federal agencies, the hospital, and other regulatory entities.
Performs examinations/procedures as needed to assist in patient throughput within the scope of the Manager's license(s), certification(s), and/or documented competencies.
Demonstrates flexibility by working other shifts and at other campuses as needed or required.
Ensures completed exams are scanned and stored correctly in PACS.
Ability to follow PACS downtime procedures as a PACS Superuser and escalate any problem(s) or issue(s) to the PACS administrator or Designee if needed.
Troubleshoots and reports any equipment malfunctions to the Director/Manager and/or Biomedical personnel; does appropriate follow-up.
Performs other duties as assigned.
Job Requirements:Education/Skills Graduate of an accredited school of Radiology Technology or other accepted and approved equivalent required Experience 1 year of experience in a hospital preferred Basic computer experience required Licenses, Registrations, or Certifications Radiography (R) by ARRT is required State Licensure requiredTexas: MRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT by MIRTP NMEDBLS requiredWork Schedule:6PM
- 6AM 12 HR Shift Work Type:Full Time
The technologist will demonstrate flexibility by working other shifts and/or at other campuses as needed or required.
The technologist must be able to troubleshoot basic maintenance, participate in QA, and resolve issues related to image processing and the image archiving system.
Expectation to participate in ongoing education, safety, and technical advances within their scope of licensure.
The Technologist will adhere to, and maintain, the expected imaging competencies as outlined by management.
Behavior and communication skills must align with the organization's mission, values, and culture.
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Demonstrates adherence to the Core Values of CHRISTUS Health.
Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
Promotes staff growth, development, and employee engagement by collaborating with management, coworkers, and physicians to create an optimal work environment.
Promotes exceptional physician satisfaction by providing meaningful assistance to radiologists and referring physicians.
Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.
Ensures compliance with all policies, procedures, and standards of care as deemed appropriate by State and Federal agencies, the hospital, and other regulatory entities.
Performs examinations/procedures as needed to assist in patient throughput within the scope of the Manager's license(s), certification(s), and/or documented competencies.
Demonstrates flexibility by working other shifts and at other campuses as needed or required.
Ensures completed exams are scanned and stored correctly in PACS.
Ability to follow PACS downtime procedures as a PACS Superuser and escalate any problem(s) or issue(s) to the PACS administrator or Designee if needed.
Troubleshoots and reports any equipment malfunctions to the Director/Manager and/or Biomedical personnel; does appropriate follow-up.
Performs other duties as assigned.
Job Requirements:Education/Skills Graduate of an accredited school of Radiology Technology or other accepted and approved equivalent required Experience 1 year of experience in a hospital preferred Basic computer experience required Licenses, Registrations, or Certifications Radiography (R) by ARRT is required State Licensure requiredTexas: MRT by TMB Louisiana: LRT (R) or (F) by LSRTBE New Mexico: RRT by MIRTP NMEDBLS requiredWork Schedule:6PM
- 6AM 12 HR Shift Work Type:Full Time
permanent
Per Diem Family Medicine Nurse Practitioner (Casual Employee)
Salary not disclosed
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
Employment type:
- "Casual Employee" (per diem, hourly clinician role)
- Anticipated average of 8–20 patient care hours per week, with actual hours varying according to office needs
Location:
- Seeing patients across multiple offices in Washington, DC.
- Including: Offices based in Maryland, Virginia, and DC
- Weekly schedule will include hours at several clinics in Washington, DC
- Candidates must be willing to work at any of these locations as needed.
What you'll be working on:
- Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
- Treating patients in-office as well as conducting occasional tele-health visits
- Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams
- Utilization of your specific clinical training and opportunities to perform in-office procedures
- Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states
Education, licenses, and experiences required for this role:
- At least 2 years of primary care experience required.
- Currently licensed or ability to obtain licensure in the state of Maryland, and/or Virginia, and/or Washington, DC
- The ability to build successful relationships with team members and communicate effectively both 1-on-1 and in groups.
- Can thrive in a fast-growing, mission driven organization focused on using data to improve patient outcomes.
- Completed an accredited FNP program with a national certification
One Medical providers also demonstrate:
- A passion for human-centered primary care
- The ability to successfully communicate with and provide care to individuals of all backgrounds
- The ability to effectively use technology to deliver high quality care
- Clinical proficiency in evidence-based primary care
- The desire to be an integral part of a team dedicated to changing healthcare delivery
- An openness to feedback and reflection to gain productive insight into strengths and weaknesses
- The ability to confidently navigate uncertain situations with both patients and colleagues
- Readiness to adapt personal and interpersonal behavior to meet the needs of our patients
Casual/Per Diem/Locums Providers receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
- UpToDate Subscription - An evidence-based clinical research tool
- One Medical Issued laptop (to allow for secure access to our EHR)
- Sick Time PTO eligible in accordance with local requirement
This is an hourly role with openings across the Washington, DC
One Medical is committed to fair and equitable compensation practices.
The hourly rate for this role is $77.00 per hour. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical's Annual REAL primary care conference
Not Specified
D
Tier III Deputy
Salary not disclosed
Tier III Deputy Secret Clearance required Intermittent Telework: Arlington, VA We are seeking a Tier III Deputy to hire in support of the State-DREAM program.
This is a great opportunity for someone who excels in Tier III support and problem management and enjoys driving root-cause resolution and process improvements.
Job Description: Tier III Deputy will be responsible for day to day running of Tier III support operations, including responding to critical calls during business hours and bringing in appropriate technical staff for resolution.
Tier III Deputy will manage the ticket queue and auxiliary work efforts, including SOP creation and root cause analysis efforts, that can help lower the overall number of tickets received by the team.
Additionally, they will help make recommendations to development teams to better align their work with the needs of the customer base.
Leads problem analysis and resolution meetings to identify and prevent recurring incidents and develop a plan to implement the resolution as appropriate.
Oversees process improvement efforts and reports on the status of enhancements.
Responsible for the prevention of recurring incidents by determining root cause and driving implementation of corrective actions.
Leads the Problem Management process, training and advising users on process, and mentoring first-level associates.
Operates with appreciable latitude in developing methodology and presenting solutions to problems.
Delivers results of the problem investigation to stakeholders.
Monitors and supports incident management in production, development, and test environments.
Responsible for managing the life cycle of all problems and for the end-to-end management of problem investigations by facilitating root cause investigations and progressing the implementation of corrective and preventive measures.
Creates, maintains, and ensures compliance with problem management guidelines, procedures, policies, and end-to-end processes.
Creates, updates and maintains end-user documentation.
Works with other infrastructure teams to help with internal documentation and process enhancement ensuring that all groups are working at an optimum level in terms of major incident and problem management.
Develops and populates Knowledge Management Database with known troubleshooting procedures.
Develops Known Errors and "lessons learned" on all escalated incidents.
Identifies vulnerabilities and opportunities for improvement, as well as maintains metrics to help develop analysis that will drive improvement in all areas of program operations.
Serves as an escalation point between client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
Creates necessary dashboards/reports to show progress/performance metrics.
Creates, tracks, and documents incident tickets and records data in data management system.
Minimum Qualifications Bachelor’s Degree in Business/Information Systems or related field preferred or equivalent relevant experience.
ITIL Certification and/or Problem Management Certification preferred.
5-10 years industry experience in Incident Management and/or Problem Management Candidates must have a current secret security clearance Other Job Specific Skills An advanced understanding problem management best practices.
Expertise in supporting/working within an ITIL structured environment especially in problem management.
Demonstrates ability to manage multiple assignments and prioritize work in a timely manner.
Excellent technical writing skills.
Must be a team player who is comfortable communicating with team members, managers, and client/customer.
A self-starter who is capable of working independently and as a team on assigned tasks.
Extensive experience with fault and performance monitoring and reporting tools.
Must possess flexibility in a frequently changing environment.
Strong oral and written communication skills including the ability to translate technical issues/concepts into ways for non-technical staff to understand.
Strong analytical skills to lead the resolution process for complex problems requiring in-depth evaluation.
Proven ability to communicate complex technology solutions across to technical and non-technical audiences, as well as management and executive leadership.
Ability to use data mining, validation, and aggregation as well as testing and explaining results.
Highly skilled in the implementation, integration, testing, and support of distributed applications.
Demonstrated ability to quickly understand complex systems.
#cjpost Tier III Deputy will be responsible for day to day running of Tier III support operations, including responding to critical calls during business hours and bringing in appropriate technical staff for resolution.
Tier III Deputy will manage the ticket queue and auxiliary work efforts, including SOP creation and root cause analysis efforts, that can help lower the overall number of tickets received by the team.
Additionally, they will help make recommendations to development teams to better align their work with the needs of the customer base.
Leads problem analysis and resolution meetings to identify and prevent recurring incidents and develop a plan to implement the resolution as appropriate.
Oversees process improvement efforts and reports on the status of enhancements.
Responsible for the prevention of recurring incidents by determining root cause and driving implementation of corrective actions.
Leads the Problem Management process, training and advising users on process, and mentoring first-level associates.
Operates with appreciable latitude in developing methodology and presenting solutions to problems.
Delivers results of the problem investigation to stakeholders.
Monitors and supports incident management in production, development, and test environments.
Responsible for managing the life cycle of all problems and for the end-to-end management of problem investigations by facilitating root cause investigations and progressing the implementation of corrective and preventive measures.
Creates, maintains, and ensures compliance with problem management guidelines, procedures, policies, and end-to-end processes.
Creates, updates and maintains end-user documentation.
Works with other infrastructure teams to help with internal documentation and process enhancement ensuring that all groups are working at an optimum level in terms of major incident and problem management.
Develops and populates Knowledge Management Database with known troubleshooting procedures.
Develops Known Errors and "lessons learned" on all escalated incidents.
Identifies vulnerabilities and opportunities for improvement, as well as maintains metrics to help develop analysis that will drive improvement in all areas of program operations.
Serves as an escalation point between client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
Creates necessary dashboards/reports to show progress/performance metrics.
Creates, tracks, and documents incident tickets and records data in data management system.
This is a great opportunity for someone who excels in Tier III support and problem management and enjoys driving root-cause resolution and process improvements.
Job Description: Tier III Deputy will be responsible for day to day running of Tier III support operations, including responding to critical calls during business hours and bringing in appropriate technical staff for resolution.
Tier III Deputy will manage the ticket queue and auxiliary work efforts, including SOP creation and root cause analysis efforts, that can help lower the overall number of tickets received by the team.
Additionally, they will help make recommendations to development teams to better align their work with the needs of the customer base.
Leads problem analysis and resolution meetings to identify and prevent recurring incidents and develop a plan to implement the resolution as appropriate.
Oversees process improvement efforts and reports on the status of enhancements.
Responsible for the prevention of recurring incidents by determining root cause and driving implementation of corrective actions.
Leads the Problem Management process, training and advising users on process, and mentoring first-level associates.
Operates with appreciable latitude in developing methodology and presenting solutions to problems.
Delivers results of the problem investigation to stakeholders.
Monitors and supports incident management in production, development, and test environments.
Responsible for managing the life cycle of all problems and for the end-to-end management of problem investigations by facilitating root cause investigations and progressing the implementation of corrective and preventive measures.
Creates, maintains, and ensures compliance with problem management guidelines, procedures, policies, and end-to-end processes.
Creates, updates and maintains end-user documentation.
Works with other infrastructure teams to help with internal documentation and process enhancement ensuring that all groups are working at an optimum level in terms of major incident and problem management.
Develops and populates Knowledge Management Database with known troubleshooting procedures.
Develops Known Errors and "lessons learned" on all escalated incidents.
Identifies vulnerabilities and opportunities for improvement, as well as maintains metrics to help develop analysis that will drive improvement in all areas of program operations.
Serves as an escalation point between client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
Creates necessary dashboards/reports to show progress/performance metrics.
Creates, tracks, and documents incident tickets and records data in data management system.
Minimum Qualifications Bachelor’s Degree in Business/Information Systems or related field preferred or equivalent relevant experience.
ITIL Certification and/or Problem Management Certification preferred.
5-10 years industry experience in Incident Management and/or Problem Management Candidates must have a current secret security clearance Other Job Specific Skills An advanced understanding problem management best practices.
Expertise in supporting/working within an ITIL structured environment especially in problem management.
Demonstrates ability to manage multiple assignments and prioritize work in a timely manner.
Excellent technical writing skills.
Must be a team player who is comfortable communicating with team members, managers, and client/customer.
A self-starter who is capable of working independently and as a team on assigned tasks.
Extensive experience with fault and performance monitoring and reporting tools.
Must possess flexibility in a frequently changing environment.
Strong oral and written communication skills including the ability to translate technical issues/concepts into ways for non-technical staff to understand.
Strong analytical skills to lead the resolution process for complex problems requiring in-depth evaluation.
Proven ability to communicate complex technology solutions across to technical and non-technical audiences, as well as management and executive leadership.
Ability to use data mining, validation, and aggregation as well as testing and explaining results.
Highly skilled in the implementation, integration, testing, and support of distributed applications.
Demonstrated ability to quickly understand complex systems.
#cjpost Tier III Deputy will be responsible for day to day running of Tier III support operations, including responding to critical calls during business hours and bringing in appropriate technical staff for resolution.
Tier III Deputy will manage the ticket queue and auxiliary work efforts, including SOP creation and root cause analysis efforts, that can help lower the overall number of tickets received by the team.
Additionally, they will help make recommendations to development teams to better align their work with the needs of the customer base.
Leads problem analysis and resolution meetings to identify and prevent recurring incidents and develop a plan to implement the resolution as appropriate.
Oversees process improvement efforts and reports on the status of enhancements.
Responsible for the prevention of recurring incidents by determining root cause and driving implementation of corrective actions.
Leads the Problem Management process, training and advising users on process, and mentoring first-level associates.
Operates with appreciable latitude in developing methodology and presenting solutions to problems.
Delivers results of the problem investigation to stakeholders.
Monitors and supports incident management in production, development, and test environments.
Responsible for managing the life cycle of all problems and for the end-to-end management of problem investigations by facilitating root cause investigations and progressing the implementation of corrective and preventive measures.
Creates, maintains, and ensures compliance with problem management guidelines, procedures, policies, and end-to-end processes.
Creates, updates and maintains end-user documentation.
Works with other infrastructure teams to help with internal documentation and process enhancement ensuring that all groups are working at an optimum level in terms of major incident and problem management.
Develops and populates Knowledge Management Database with known troubleshooting procedures.
Develops Known Errors and "lessons learned" on all escalated incidents.
Identifies vulnerabilities and opportunities for improvement, as well as maintains metrics to help develop analysis that will drive improvement in all areas of program operations.
Serves as an escalation point between client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
Creates necessary dashboards/reports to show progress/performance metrics.
Creates, tracks, and documents incident tickets and records data in data management system.
Not Specified
H
Commercial Construction Project Manager - GovDirect
Salary not disclosed
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Project Manager
- GovDirect Job Description: A Project Manager (PM) develops, coordinates, implements, and manages all facets necessary to construct the project on time, within budget, and to the quality specified.
The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
The PM is the primary leader for the construction project.
Responsibilities Maintain adherence to HITT’s standards of safety; ensuring that required documentation is filed Create and manage project budget for all assigned projects Develop and collaborate on pre-construction RFP package Conduct project meetings, while setting milestones and formulating monthly owner reports Establish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change orders Perform project scheduling; ensure project quality control and establish overall project logistics Manage the closeout process efficiently Contact new and existing customers to discuss their needs while explaining how these needs could be met by specific company services Supervise assistant operations support roles such as assistant project manager, administrative assistant, MEP managers, safety team members, etc.
Collaborate with the project superintendent and site operations team throughout the life of the project Qualifications High school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred In lieu of a degree, additional work experience is acceptable 5+ years’ experience in commercial construction, including experience with a commercial general contractor Previous experience in a project management role with the ability to execute multiple projects and/or simultaneously Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD Edwards Mastery of reading construction drawings; tasks including reading, interpreting, and updating construction project-related drawings Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results Knowledge of current market conditions including pricing conventions and trends Must demonstrate a strong ability to: Carry oneself as a leader and knowledge holder of the project while facilitating the decision-making process Demonstrate a positive attitude and passion for construction and our industry Communicate clearly, concisely, and professionally, with a strong ability to present complex information in a clear and concise manner Take initiative and seek responsibility Demonstrate integrity consistent with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Recognize quality and implement contractual and HITT quality standards Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Foster positive relationships with colleagues, clients, subcontractors and vendors Approach all situations with a customer service oriented attitude Coach, train and educate assistant level operations team members Sustain existing client relationships and develop new client relationships Understand and know what tasks are more important than others; discern what needs to be solved immediately and what can wait; ability to multi-task effectively Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Project Manager
- GovDirect Job Description: A Project Manager (PM) develops, coordinates, implements, and manages all facets necessary to construct the project on time, within budget, and to the quality specified.
The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
The PM is the primary leader for the construction project.
Responsibilities Maintain adherence to HITT’s standards of safety; ensuring that required documentation is filed Create and manage project budget for all assigned projects Develop and collaborate on pre-construction RFP package Conduct project meetings, while setting milestones and formulating monthly owner reports Establish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change orders Perform project scheduling; ensure project quality control and establish overall project logistics Manage the closeout process efficiently Contact new and existing customers to discuss their needs while explaining how these needs could be met by specific company services Supervise assistant operations support roles such as assistant project manager, administrative assistant, MEP managers, safety team members, etc.
Collaborate with the project superintendent and site operations team throughout the life of the project Qualifications High school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred In lieu of a degree, additional work experience is acceptable 5+ years’ experience in commercial construction, including experience with a commercial general contractor Previous experience in a project management role with the ability to execute multiple projects and/or simultaneously Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD Edwards Mastery of reading construction drawings; tasks including reading, interpreting, and updating construction project-related drawings Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results Knowledge of current market conditions including pricing conventions and trends Must demonstrate a strong ability to: Carry oneself as a leader and knowledge holder of the project while facilitating the decision-making process Demonstrate a positive attitude and passion for construction and our industry Communicate clearly, concisely, and professionally, with a strong ability to present complex information in a clear and concise manner Take initiative and seek responsibility Demonstrate integrity consistent with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Recognize quality and implement contractual and HITT quality standards Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Foster positive relationships with colleagues, clients, subcontractors and vendors Approach all situations with a customer service oriented attitude Coach, train and educate assistant level operations team members Sustain existing client relationships and develop new client relationships Understand and know what tasks are more important than others; discern what needs to be solved immediately and what can wait; ability to multi-task effectively Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Not Specified
S
B2B Sales Consultant, Commercial (DC, VA)
Salary not disclosed
Staples is business to business . You’re what binds us together.
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.
What you’ll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process’ and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
What’s needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 3+ years experience in PowerPoint, Excel, and Outlook
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Knowledge of Customer Relationship Management tool (CRM)
- Industry knowledge, a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Work Location: This is a remote position with a regional focus. This position supports customers in Washington, DC and Richmond, VA. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Not Specified
S
Senior Appian Consultant
Salary not disclosed
Role Description
Senior Appian Developer with strong hands-on experience in designing complex workflows and building scalable enterprise applications. We're looking for a skilled and passionate professional to join our team and lead the development of Appian-based solutions that drive digital transformation and process automation.
- Design, develop, and deploy robust Appian applications with a focus on workflow automation, SAIL interfaces, WebAPI, and data management
- Collaborate with business analysts, architects, and stakeholders to translate requirements into scalable Appian solutions
- Develop and integrate with RESTful APIs, Web APIs, and manage XML/JSON data structures
- Build responsive and user-friendly SAIL interfaces and dashboards
- Optimize application performance, perform code reviews, and ensure best practices
- Troubleshoot issues, provide root cause analysis, and implement long-term fixes
- Level 2 or Appian Level 3 Certification
- Exposure to DevOps, CI/CD in Appian environments
- Experience in cloud environments (AWS)
Not Specified
C
Litigation Secretary -- DIRECT HIRE
Salary not disclosed
Consilio's Direct Hire Division is seeking Litigation Legal Assistants in Washington, DC for several AmLaw Firms (Hybrid | Up to $100K DOE)
Key Responsibilities
- Prepare, edit, and format litigation documents, including pleadings, motions, briefs, discovery, and correspondence.
- Create and update Tables of Authorities (TOA) and Tables of Contents (TOC) using advanced Word features.
- Assist with e‐filing in federal and state courts, ensuring compliance with local rules and deadlines.
- Organize and maintain case files, both electronic and physical, in accordance with firm protocols.
- Support deposition, hearing, and trial preparation, including binder creation, exhibit management, and logistics coordination.
- Manage complex attorney calendars, schedule meetings, coordinate conference calls, and ensure deadlines and court dates are tracked accurately.
- Arrange domestic and occasional international travel, including flights, hotels, transportation, and detailed itineraries.
- Prepare and reconcile attorney expense reports and assist with time entry and billing review.
- Screen and route communications, manage attorney inboxes, and ensure timely follow‐up on action items.
- Maintain and update attorney contacts, mailing lists, and CRM entries.
- Assist with matter openings, conflicts checks, and client‐matter intake procedures.
- Coordinate meeting logistics, including conference room reservations, catering, technology needs, and document preparation.
- Proofread and redline documents for accuracy, grammar, formatting, and consistency.
- Provide general administrative support to ensure smooth daily operations within the litigation team.
Qualifications
- 2–5+ years of litigation legal assistant or litigation administrative experience in a law firm environment
- AmLaw experience strongly preferred.
- Advanced proficiency in Microsoft Word, including Styles, TOA/TOC creation, and complex formatting.
- Experience with federal and state court e‐filing systems (CM/ECF, local portals).
- Strong organizational skills and the ability to manage multiple priorities in a fast‐paced environment.
- Excellent written and verbal communication skills, professionalism, and sound judgment.
- Experience with document management systems, time entry, billing, and CRM tools preferred.
- Ability to handle confidential information with discretion.
ELS Consilio Direct Hire Division staffs' positions for Consilio clients and does not staff for internal corporate positions Consilio.
Equal Opportunity Employer
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Not Specified
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