Information Technology Jobs in Indian, VA

Job Description: IT Support Engineer

Locations: Charlottesville, Virginia

Full Time

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Company Description

Machaon Diagnostics is a clinical reference laboratory and contract research organization (CRO) that focuses on diagnosing, treating, and monitoring hemostatic and thrombotic conditions, complement-mediated disorders, and rare genetic diseases. Our mission is to save more lives with lab tests. Originating from a collaboration of four laboratory scientists, the team now includes clinicians, scientists, consultants, and technologists with over 400+ years of collective expertise. We provide esoteric and routine testing services to a broad clientele, including community hospitals, university medical centers, clinics, commercial laboratories, and research facilities, as well as biotechnology, pharmaceutical, and medical device companies. Our primary goal is to deliver high-quality testing with industry-leading speed.

Role Description

• This is a full-time, on-site role located in Berkeley, CA. The IT Associate will Install, maintain and configure hardware and software systems according to company policies. Troubleshoot and repair network, hardware and software components. Perform routine maintenance and inspection of network and server systems. Administer and maintain Google Workspace and other company related software programs as assigned.

• Manage and maintain server hardware, storage solutions, and network equipment (routers, switches, firewalls).
• Manage user lifecycle processes, including provisioning, de-provisioning, and access control.
• Support and secure endpoints across macOS and Windows environments.
• Support processes and systems for asset inventory and management for hardware, software, and subscription services
• Support the onboarding process of new employees to include system setup, adding accounts to the AD infrastructure, and shipping computers and peripherals to employees
• Support IT projects to completion with direction from the Director of Laboratory Information Systems
• Supports issuing new computer hardware and the disposition of end-of-life equipment
• Supports IT requirements through direct employee and guest support for remote and on-site staff
• Perform other related duties as required and identified in goals set by the Director of Laboratory Information Systems or CEO.

    Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum 3 years of experience in system administration, network administration or related field, ideally within a healthcare or similarly regulated environment.
• Demonstrated competence with Microsoft 365 / Entra ID (Azure AD), Active Directory, and MDM solutions
• Familiarity with Google Workspace
• Strong troubleshooting and problem-solving skills.
• A+/Network+/Security+ Certification is preferred

·        Demonstrate a high degree of integrity, enthusiasm, and initiative daily.

Constant adherence to HIPAA compliance and patient confidentiality requirements

Please send a cover letter and resume to the Human Resources Director

Ready for the next step in your IT leadership career?

Bishop & Company is recruiting an IT Director for a multi-national food service organization, and this role is an exciting opportunity for a high-performing IT Manager or Project Managerwho is ready to move into a Director-level position.

If you’re currently leading infrastructure, vendors, and projects—and want broader ownership, executive exposure, and a clear growth path—this is an opportunity to step up, expand your impact, and grow into a Director role.

This is a 100% on-site role in Honolulu. Candidates must reside on Oahu by time of hire. No relocation assistance provided.

Your Role

As IT Director, you’ll build on your existing IT management experience while taking on broader responsibility forrestaurant technology, infrastructure reliability, and modernization initiatives. You’ll partner closely with Operations and leadership while continuing to lead projects and teams.

This role supports and develops someone who already understands:

• Managing distributed environments
• Leading IT projects
• Supporting operationally critical systems

What You’ll Be Responsible For

Restaurant Technology Leadership

• Support and modernize restaurant systems, includingPOS, drive-thru technology, mobile ordering, and digital menu boards
• Partner with Operations, Marketing, and Finance to support omnichannel guest experiences
• Identify opportunities to improve performance using automation, emerging technologies, and system enhancements

Infrastructure & Multi-Site IT Management

• Oversee the stability, scalability, and security of multi-site IT infrastructure
• Support restaurant and corporate systems across California and Hawaii
• Improve network reliability, cybersecurity, and data privacy
• Standardize technology deployments across multiple locations

Project Management & Agile Delivery

• Lead IT projects from planning through implementation and post-deployment support
• Apply Agile methodologies to technology initiatives
• Balance multiple priorities while delivering solutions on time and within scope

Leadership, Vendors & Growth

• Lead and mentor a small IT team
• Manage relationships with technology vendors and service providers
• Support budgeting and resource planning with senior IT leadership
• Play a key role in change management and system adoption

Required Experience

• Proven, progressive IT management experience
• Enterprise-level infrastructure support
• Hands-on experience leading IT projects and implementations
• Familiarity with Agile environments
• Vendor and stakeholder management experience

Preferred Background

• Restaurant, retail, hospitality, or multi?unit operations
• Experience with POS systems, restaurant technologies, and infrastructure
• Exposure to cloud platforms, systems integration, and cybersecurity
• Bachelor’s degree in IT, Computer Science, or related field

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position typically starts at $80,000+ with flexibility depending on candidate qualifications.. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Equal Opportunity Employer – Disability and Veteran

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality.

As RFS® continues expanding nationally, our technology systems play a critical role in supporting operations, communication, and data-driven decision making. We’re looking for a systems-minded IT Coordinator who thrives in a fast-paced environment and enjoys helping teams work more efficiently through reliable technology and strong system support.

Role Overview

The IT Coordinator supports the day-to-day operation of the company’s technology systems and provides internal help desk support across the organization.

This role requires strong troubleshooting ability, clear communication, and a systems-oriented mindset. The IT Coordinator will help maintain user access, configure employee technology, and support core platforms such as Salesforce and Microsoft 365.

You’ll serve as a key support resource for Team Members across the company, helping resolve technical issues, maintain system reliability, and contribute to the ongoing improvement of our technology environment.

This position is based in Brooksville, FL, with hybrid flexibility depending on operational needs.

Key Responsibilities

• Provide help desk support and resolve internal technical issues across company systems
• Troubleshoot hardware, software, and user access issues for Team Members
• Configure laptops, mobile devices, and system access for new employees prior to onboarding
• Administer and support internal platforms including Salesforce and Microsoft 365
• Maintain user permissions and system configurations across company tools & platforms
• Assist with the development and maintenance of internal documentation, SOPs, and system procedures
• Monitor recurring issues and help identify opportunities to improve system workflows and processes

What Makes You a Fit

• Experience in IT support, help desk, or systems administration
• Hands-on experience supporting Salesforce or similar CRM platforms
• Strong troubleshooting and problem-solving ability
• Comfortable supporting both hardware and cloud-based systems
• Clear communication skills and the ability to assist non-technical users
• Organized and systems-minded with the ability to manage multiple support requests
• Service-oriented mindset with a desire to help teams succeed through reliable technology

What We Offer

• Competitive compensation and quarterly performance incentives
• Growth opportunities as RFS® expands
• Collaborative, high-performance culture
• Hands-on training & professional development support
• Tuition reimbursement & opportunities to expand technical certifications

We're Hiring: Director of IT Architecture (Remote, with onsite meetings as needed)

We are seeking a Director of IT Architecture | Enterprise Architecture | Cloud & Systems Leader to lead and shape the IT architecture strategy for a growing healthcare organization. This is a unique opportunity to design and implement technology solutions that support business goals, regulatory compliance, and modern healthcare delivery.

Key Responsibilities:

• Define and execute a comprehensive IT architecture strategy aligned with clinical, operational, and business objectives.
• Lead and manage a team of network, cloud, and systems architects, fostering collaboration and high performance.
• Oversee network, cloud, and systems architecture initiatives, ensuring security, scalability, and interoperability.
• Evaluate, test, and implement modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
• Collaborate with IT leadership, business stakeholders, vendors, and cloud providers to optimize technology investments.
• Establish IT governance, standards, and best practices to ensure compliance with industry regulations (HIPAA, HITECH, HITRUST).
• Monitor performance, risks, and cost optimization across all IT architecture initiatives.

Required Qualifications:

• Bachelor’s degree in Computer Science, IT, Healthcare Informatics, or related field.
• 10+ years of progressive experience in IT architecture, including at least 5 years in a leadership role managing network, cloud, and systems architecture teams, preferably in healthcare.
• Hands-on experience with cloud platforms (AWS, Azure) and hybrid environments.
• Demonstrated history of assessing, testing, and implementing modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
• Strong expertise in network architecture (SD-WAN, VPNs, firewalls, healthcare data exchange networks).
• Deep knowledge of systems architecture, including server infrastructure, virtualization, storage, disaster recovery, and healthcare IT standards (HL7, FHIR, DICOM).
• Strong leadership, communication, and stakeholder management skills.
• Strategic thinker with strong problem-solving and analytical abilities.

Preferred Qualifications:

• Master’s degree in a related field.
• Relevant cloud certifications (AWS Solutions Architect Professional, AWS Security Specialty, Microsoft Azure Solutions Architect).
• Security and architecture certifications such as CISSP, CCNP, HITRUST, or FinOps.

This is a remote role with the flexibility to work from home, while requiring occasional onsite meetings for leadership collaboration and strategic planning.

If you are a visionary IT leader with a strong healthcare background, experience leading cloud, network, and systems architecture teams, and a passion for building scalable, secure IT platforms, we want to hear from you!

Healthcare IT – Enterprise Architect

Location: Richmond, VA

Work Type: Permanent

Schedule: Hybrid (3 days onsite / week)

Start Date: ASAP

Job Overview

The Enterprise Architect will act as a strategic technology leader, responsible for aligning IT architecture with the healthcare system’s business goals and digital transformation strategy.

The role focuses on designing enterprise architecture frameworks, guiding IT modernization, and ensuring scalable, secure, and compliant technology across the organization.

Key Responsibilities

1. Strategic Architecture

• Develop and maintain enterprise architecture frameworks
• Align IT strategy with business goals
• Define technology roadmaps

2. Technology Leadership

• Design complex systems architecture
• Oversee infrastructure, applications, and integration strategies
• Ensure scalability, security, and reliability

3. Stakeholder Collaboration

• Work with executive leadership and IT teams
• Translate business needs into technical solutions

4. Governance & Compliance

• Ensure architecture follows industry standards and security best practices
• Support regulatory and healthcare compliance

5. Innovation & Improvement

• Identify new technology opportunities
• Improve IT architecture processes and frameworks

6. Team Leadership

• Mentor architects and IT teams
• Promote collaboration and technical excellence

Required Experience

• 10+ years in IT Architecture
• 3+ years in Senior / Lead Architect role
• Experience with enterprise architecture frameworks
• Experience designing large-scale IT systems

Required Skills

• TOGAF or Zachman frameworks
• Enterprise Architecture tools
• Software architecture processes
• Networking & systems architecture
• Cloud computing
• Distributed computing
• Business and IT strategy alignment
• Project management
• Technical documentation
• Information security
• Business process improvement

Technology Expertise

Candidates should have strong knowledge of:

• Cloud computing
• Mobile computing
• IoT
• Networking architecture
• Application development
• Database systems
• Infrastructure technologies
• Network management

Required Education

• Master’s Degree in Computer Science, Information Systems, or related field

Required Certification

One of the following:

• TOGAF Certified
• Zachman Certified

Preferred Certifications

• AWS Solutions Architect
• Azure Solutions Architect Expert
• Google Professional Cloud Architect
• Cisco CCIE / CCD
• ITIL 4 Master

Work Environment

• Fast-paced healthcare IT environment
• High stakeholder interaction
• Ability to manage multiple priorities

Job Overview

Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)

Location: Richmond, VA

Work Type: Hybrid (3 days onsite / week)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Permanent / Direct Hire

Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.

Key Responsibilities

Leadership & Strategy

• Lead End-User Computing (EUC) services and infrastructure.
• Define IT strategy, roadmap, and technology initiatives.
• Work with IT leadership to align technology with organizational goals.
• Oversee planning, implementation, and maintenance of IT solutions.

Technology Management

Manage enterprise end-user technologies including:

• Citrix environments
• Desktop imaging
• Patch management
• SCCM (Systems Center Configuration Manager)
• VDI (Virtual Desktop Infrastructure)
• Office365 & SharePoint
• Video teleconferencing platforms

Operational Management

• Establish SLA and KPI metrics
• Improve user experience and service delivery
• Manage vendor relationships
• Coordinate cross-functional IT teams

Talent Management

• Lead a team of IT professionals
• Provide mentoring and performance oversight
• Maintain high morale and communication

Required Experience

Minimum:

• 5+ years IT experience
• 3+ years leadership/management experience

Preferred:

• 10+ years IT experience
• 5+ years leadership experience

Core Technical Skills

• Citrix
• SCCM
• Virtual Desktop Infrastructure (VDI)
• Desktop Imaging
• Patch Management
• Office365
• SharePoint
• Video Conferencing Platforms
• IT Infrastructure Support

Soft Skills

• Leadership & decision-making
• Strong problem solving
• Adaptability
• Communication skills
• Customer-focused mindset
• Ability to manage multiple priorities

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

• Company Paid Basic Life Insurance
• Company Paid Long Term Disability Policy
• Company Paid Vacation & Holiday Pay
• Company Paid Parental Leave
• Company Paid Maternity Leave
• Company Paid Employee/Family Assistance Program (EAP)
• Voluntary Medical & Vision Insurance
• Voluntary Dental Insurance
• Voluntary Short Term Disability
• Voluntary Supplemental Term Life
• Voluntary Accident, Legal, Hospital, Critical Illness Policies
• 401(k) Plan w/Employer Match
• Annual Company Stock Purchase Opportunities
• Discount Partnerships: Verizon, Ford, Perkspot
• Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

• Create, review and triage support Tier (1-2) tickets on a timely basis
• Project work related to the implementation of new technology tools.
• Provide end-user desktop support via remote support tools or in person visits
• Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
• Install and configure new computers, monitors, and printers.
• Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
• Create clear, concise process and system diagrams and other supporting documentation
• Coordinate with vendors to execute software and firmware upgrades
• Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
• Assist with other projects and tasks as required
• Identify issues requiring escalated support and route to the appropriate team or leadership.
• Identify recurring or unique issues, develop solutions, and verify successful implementation.
• Document and/or update documentation for identified issues, solutions, and procedures.
• Train and/or mentor junior team members. Share knowledge and best practices.
• Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• 3 + years of technical experience working with hardware/software
• Bachelor’s degree or equivalent Experience
• Experience working in windows and virtualized environments
• Ability to utilize an ITSM system for change and incident management
• Microsoft training and related certifications are a plus
• Strong interpersonal, organizational and customer service skills
• Ability to work flexible/extended hours when requested or participate in an on-call schedule
• Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

• Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
• Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
• Lifting and transporting of moderately heavy objects (40 lbs).
• Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

• Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
• Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

• Assess work environment for possible hazards and makes sure training is adequate to the task.
• Has proper personal protective equipment and tools, uses them appropriately for the given task.
• Speaks up if seeing an unsafe act
• Identifies and turns in near miss reports
• Asks for help, when needed, to perform tasks safely.
• Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship