Information Technology Jobs in Glencoe
415 positions found — Page 27
Harmer is partnering with a manufacturing organization in Lake Forest, IL for a Data Director role.
RESPONSIBILITIES:
· Maximize the value of our data. This translates into understanding the data we have, understanding key business drivers and delivering both operational and analytic solutions that drive value.
· Maximize the value of our enterprise applications. This translates into understanding what each platform does best, understanding key business drivers and delivering software solutions that create efficiencies, reduce friction and improve quality.
· Develop productive relationships with leaders across the organization to ensure that the operation and support of our data and software solutions are meeting expected levels of service, quality, and performance.
· Drive the harmonization of data, software and process across the enterprise that ultimately lowers the cost of doing business and positions the company for scalable growth.
· Facilitate a governance process to gain consensus on a prioritized set of measurable business outcomes supported by data and software initiatives.
· Work closely with functional leads, understand their needs, establish realistic expectations, develop work plans, own the development, and then deliver the solution.
· Act as subject matter expert and advisor on the topic of analytical tools, enterprise data systems and analytical methodologies.
· Manage a team of employees and partners to ensure the use of their time is maximized and their skills are developed in accordance with the priorities of the business.
REQUIRED SKILLS / ATTITUDES:
· BS in computer science, information systems, engineering, business management or related field
· Deep expertise and at least 6 years of hands-on and managerial experience in Data and Analytics.
· Strong experience and at least 4 years implementing, managing and supporting enterprise platforms such as ERP, CRM, HCM.
· Experience with Azure Data Factor or equivalent Data Engineering tools highly beneficial
· Experience with Microsoft Power BI or equivalent BI tools highly beneficial
· Experience with IQMS/DelmiaWorks, Salesforce, ADP, M365 highly beneficial.
· Experience harmonizing data and applications across multiple companies or facilities highly beneficial.
· Experience in Manufacturing or Distribution highly beneficial.
· Strong interpersonal skills and demonstrated ability to communicate credibly at all levels of the organization (face-to-face, verbal, written)
· Propensity for problems solving and continuous improvement
· High level of integrity and dependability with a strong sense of urgency and results orientation
· Ability to exercise sound judgment and make decisions based on accurate and timely analysis
· Positive attitude and strong work ethic
Abides by our core values:
· Safety - Everything we do is driven by safety excellence; our employee safety is paramount
· Integrity – We are respectful, ethical and authentic in all our actions:
· People First – We welcome, collaborate with and support others by being proactive, approachable and agile
· Accountability – We keep commitments we make to one another and continually challenges ourselves by achieving ambitious goals without compromising quality
· Friendly – We are kind, encourage positivity and make time to connect and laugh
Physical Requirements:
While performing the duties, the employee will be working in an office environment as well as on the manufacturing plant floor. The employee is required to sit and/or stand for computer or floor responsibilities, reach with hands and arms and handle objects and other tools, stoop, squat, twist, push and pull, maintain balance, bend at the waist, kneel, walk varying distances, and climb stairs. Employee may be required to lift up to 20 pounds.
The Senior Paralegal will be part of the Corporate Secretarial team, working closely with the Compensation, Investor Relations, Accounting, and Finance teams and playing a critical role in the Company’s compliance with Securities laws, Nasdaq listing requirements, and Medline’s governance policies.
Job Description MAJOR RESPONSIBILITIES Manage Section 16 compliance, including maintaining Edgar codes, tracking director and officer stock holdings, preparing and filing Forms 3, 4, and 5 through Workiva, and coordinating with compensation and equity teams to ensure accurate disclosure.
Lead key aspects of preparation of the Company’s proxy statement and annual meeting of stockholders, including tracking and preparing beneficial ownership disclosure, preparing and managing the Company’s proxy calendar and budget, coordinating with proxy distributor and inspector of elections, and preparing meeting materials (agendas, scripts, rules of conduct, and logistics).
Support Board of Directors and Committee operations, including preparing agendas, supporting drafting of minutes and resolutions, compiling meeting materials in Diligent, and maintaining Board minute books and other records.
Support insider trading compliance, including tracking pre-clearances and blackout windows, preparing quarterly blackout notices, maintaining records such as special blackout lists and stock trading plans, and identifying and implementing process improvements.
Manage quarterly securities compliance activities, including pre-population, distribution, and review of director and officer questionnaires and related party questionnaires, maintaining compliance records, and coordinating with accounting and finance.
Assist with preparation and filing of Forms 8-K, 10-Q, 10-K, and registration statements, including gathering and verifying information for public disclosures, coordinating with internal stakeholders and external advisors and counsel, and filing through Workiva.
Support responses to audit requests, investor inquiries and information requests, and controls compliance inquiries, including maintaining appropriate records, collaborating with internal teams for timeline and accurate reporting, and effectively communicating with internal and external stakeholders.
Maintain corporate records and governance documentation, including charters, bylaws, and governance policies, in corporate records and on the company’s investor relations website.
Provide legal support M&A, capital markets, and strategic financing transactions, including data room management, due diligence responses, and assistance with closing documentation.
Support broader legal and compliance initiatives, including review of corporate communications and investor materials, conducting governance research and benchmarking, preparing training on governance best practices, and developing and implementing compliance process enhancements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s Degree in Paralegal Studies or ABA approved Paralegal Certificate.
Work Experience 5+ years of substantive experience in a law firm or corporate legal department with a focus on public company securities and corporate governance matters.
Knowledge / Skills / Abilities Strong knowledge of SEC reporting requirements, corporate governance practices, and public company compliance.
Experience managing Board governance activities, including preparing Board materials, drafting resolutions, and maintaining governance documentation.
Proficiency with corporate governance platforms, specifically Workiva, the SEC’s EdgarNext system, and Diligent Boards.
Ability to handle confidential and sensitive information with the absolute discretion.
Ability to work independently, manage multiple concurrent workstreams, and deliver to deadlines.
Excellent judgment, communication, and presentation skills, both verbal and written, including the ability to collaborate with a range of partners.
Strong organizational skills, attention to detail, and ability to thrive in a fast-paced environment.
Proactive, committed to understanding the industry and the company’s business.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $38.25
- $55.50 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Will work closely with Portfolio architects to ensure that all architecture requirements are met during the design process.
This role involves creating and maintaining architectural repositories and decisions, as well as producing domain-specific architectural blueprints, frameworks, technology standards, and patterns.
The specialist will identify technical risks related to domain-specific architectures and high-risk design objects.
MAJOR RESPONSIBILITIES Works with Portfolio architects to ensure all architecture requirements are met during the design process.
Creates and maintain architectural repositories and decisions.
Produces domain-specific architectural blueprints, frameworks, tech standards and patterns.
Identifies technical risks related to domain-specific architectures and high-risk design objects.
Evaluates apps that need redesign or remediation or classification as rationalization targets.
Research trends specific to the technology domain and evaluates their applicability to the business.
Understand how decisions impact the specific domain’s architecture and ensure alignment with enterprise strategies.
MINIMUM JOB REQUIREMENTS Education Typically, Bachelor's in Computer Science, Software Engineering or related field.
Work Experience 6+ years of experience with multiple IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development.
Knowledge / Skills / Abilities Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Dataverse).
Strong grasp of low-code/no-code platforms and their role in enterprise digital transformation.
Knowledge of integration patterns (APIs, connectors, middleware, event-driven architecture, RPA).
Awareness of application lifecycle management (ALM), DevOps for low-code, CI/CD pipelines, and environment strategies.
Familiarity with cloud platforms (Azure preferred), data governance, and security frameworks.
Knowledge of governance and compliance in low-code development (data residency, licensing, security).
Proven ability to apply the Microsoft Cloud Adoption Framework (CAF) to architect, govern, and scale Microsoft Power Platform and Azure solutions, including environment strategy, security, governance, and operational readiness.
Strong working knowledge of TOGAF for defining domain architecture standards, managing architectural repositories and decisions, and ensuring alignment with enterprise and portfolio architecture.
Ability to design scalable low-code solutions aligned with enterprise architecture.
Strong solution architecture skills (data modeling, workflow design, integration with legacy and modern systems).
Hands-on experience in building Power Apps, automation flows, and data pipelines.
Proficiency in designing governance models for citizen development and IT-managed low-code development.
Problem-solving and analytical thinking to balance speed vs.
enterprise-grade design.
Ability to translate business needs into low-code architectural patterns and reusable components.
Ability to guide and mentor development teams (both citizen developers and professional developers).
Ability to define standards, reference architectures, and reusable templates for Power Platform.
Ability to establish governance frameworks and enforce compliance/security in low-code adoption.
Ability to influence at the enterprise level, shaping the organization’s low-code adoption roadmap.
Ability to balance innovation and governance, ensuring agility without compromising enterprise controls.
Experience in designing and integrating low-code platforms with AI services (Azure OpenAI, Microsoft Copilot, Power Automate AI Builder) to enhance automation and decision-making.
Capability to design and deploy AI-powered agents for process automation, knowledge management, and intelligent user interaction.
PREFERRED JOB REQUIREMENTS Knowledge / Skills / Abilities Experience in working with multi-site global teams Experience architecting secure applications for Healthcare and are familiar with PHI, PII, and HIPAA compliance requirements Ability to estimate the financial impact of technology alternatives.
Ability to remain unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.
Ability to understand the long-term ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes.
Ability to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business designs and models.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Lead the design, development, and deployment of AI-based solutions and architectures.
Lead the design, development, and deployment of our ML models, establishing MLOps processes and best practices.
Mentor and guide a team of AI, ML, and IT professionals.
Develop and maintain a strategic AI roadmap aligned with business goals.
Oversee the integration of AI models into existing IT infrastructure and applications.
Ensure the scalability, reliability, and security of AI solutions.
Troubleshoot platform issues and work with the engineering, infrastructure, and operations teams to resolve them.
Stay current with emerging AI and ML technologies and industry trends.
Advocate for best practices in AI development and deployment.
Measure and report on the impact and performance of AI solutions.
Drive adoption of AI solutions through advocacy and education to the broader engineering and operations organizations.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Computer Science, Applied Computer Science, Computer Engineering, Data Science, or related, or its foreign equivalent, and 7 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience using AI, MLOps, and machine learning, with a track record of successful AI projects.
(2) Experience designing solutions that leverage GenAI technologies, such as LLMs or Foundation Models for other data modalities.
(3) Experience utilizing GenAI concepts (transformer model architectures, prompt engineering, model fine-tuning, RAG architectures, patterns, and LLMs/technologies such as OpenAI, Llama, CoPilot).
(4) Experience working with IT architecture, cloud computing, and system integration.
(5) Experience using programming languages such as Python, R, or Java.
(6) Experience using tools and technologies including Python Libraries: Scikit-learn, TensorFlow/PyTorch, Pandas; Azure Services: Azure Cognitive Services, Azure OpenAI services, Azure Machine Learning, Azure Databricks, Azure Data Factory; Platforms: Power Platform.
(7) Experience utilizing Scrum/Agile software development methodology and modern software delivery practices.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $142,210.00 to $201,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
- these days may be flexible with prior approval) Contract Duration: 12 months Start Date: 2/16/2026 Travel: 1-2 times per month, with trips lasting 2-3 days.
Travel mainly between the USA and Canada.
Responsibilities: Develop and improve analytical testing methods.
Implement new equipment at QA/QC labs and plant floor stations.
Document work practices and testing methods.
Provide training to hourly and salaried team members.
Lead project update calls.
Troubleshoot analytical testing systems.
Roll out state-of-the-art technologies for measuring composition and structure of substances in a manufacturing food environment.
Support project execution.
Document Ways of Working and Training material.
Requirements: Minimum Experience: 3-5 years.
Industry Familiarity: Consumer Packaged Goods industry.
Required Skills: Ability to work independently while adhering to established guidelines and instructions.
Proficiency in computer systems, particularly Microsoft applications; strong overall computer skills required.
Comfort and adaptability in an analytical laboratory environment.
Proficient in English.
Fluent in French.
Preferred Skills: Comfortable working with minimal supervisory guidance while striving for practical, proactive, and efficient ways of working with a result-oriented mentality.
The Planet Group is seeking a Project Manager to join one of our well-known global pharmaceutical clients.
The Project Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. The Project Manager is responsible for the planning, scheduling and execution of all projects (print and digital) within the agency. This role works closely with the assigned account manager to help coordinate daily activities and continue to develop the ongoing relationship with their respective brand teams to keep projects on schedule, on budget and on strategy.
- Pay: $36.25-38.13/hr depending on experience
- Location: Hybrid in Mettawa, IL (3 days onsite, 2 days remote)
Project Manager Responsibilities:
- Develop project schedules, allocate resources and communicate project status and schedules to all key stakeholders and ensure deliverables and key milestones are met on time and within budget
- Conduct regular status meetings with internal teams and clients to review progress, identify risks, and develop mitigation strategies
- Capture notes and distribute recaps with action items
- Set up and manage routes for all projects through the internal agency approval process (Kantata, WorkFront)
- Understand the Medical/Legal/Regulatory (Veeva) review process and prepare all assets and documentation for submission and review in accordance with the client's Promotional Material Review Process
- Coordinate interactive resources with studio/programming/creative leads
- Be the primary point of contact for all third-party development/deployment vendors providing regular updates, managing expectations, and addressing any issues or concerns
- Create, compile, and maintain project and department documentation as needed (technical documentation, server folder structure, spec sheets, estimate tracking, etc.)
- Manage multiple projects in varying stages of development
- Develop and maintain timelines
- Allocate and secure resources
- Work with others without direct authority to advance projects
- Track time on a daily basis
- Assist with providing estimates
- Assist with billing and ensure billing is completed on schedule
- Adhere to all company-wide financial policies
- Understand the client's promotional guidelines including, but not limited to, corporate branding, promotional material development, Veeva PromoMats review and corporate compliance
- Understand the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
- Partner with creative team on project initiatives
Project Manager Qualifications:
- Bachelor degree required
- 1-4 years of advertising agency experience (within the last 2-3 years) within account/client services
- 1 year of pharmaceutical (not healthcare) experience within the agency
- Proficiency using the Microsoft Suite of products (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and other systems (Kantata/Mavenlink, Workfront)
- Adaptable problem solver with a client-service attitude workstyle
- Strong attention to detail and excellent communications skills: verbal, presentation, written
- Understanding of print and digital project lifecycles and different project management methodologies/styles
- Ability to prioritize and multi-task to enhance productivity and manage workload
- Ability to work in a high-volume, rapidly paced environment
- Familiarity with print production process, web technologies and digital trends
- High energy, positive, organized individual who is comfortable in a high-visibility role
- Great collaborator with ability to focus on both the big picture and small details
- Proactive, problem-solving skills
- Digital experience is a plus
- Bonus points for Pharmaceutical marketing experience (last 2-3 years)
- Print-production experience is a plus
Nurse Practitioner - Home Health/Visiting Provider
Innova Solutions is seeking an Advanced Practice Provider (APP) to deliver high-quality, patient-centered care in home settings and virtual environments, ensuring continuity of care and improved health outcomes. This role is integral to value-based care, leveraging data-driven strategies to enhance patient well-being.
This is permanent fulltime opening
Fulltime Work schedule is 30 ? 40 hour per week, M-F; however, a 4 day work week can be considered. 40 work week = 30 hours patient care and 10 hours charting roughly
Target compensation is $120-145K/year, including an additional $10K sign on bonus for eligible candidates
Must be a Nurse Practitioner, NO Physician Assistant can be considered at this time.
Key Responsibilities:
Provide comprehensive medical care to patients with chronic conditions, conducting assessments, diagnoses, and individualized treatment plans.
Perform physical exams, order and interpret diagnostic tests, prescribe medications, and conduct necessary procedures in home settings.
Utilize telemedicine technology to manage chronic conditions, acute changes, and follow-up care.
Collaborate with a clinical care team, ensuring effective communication and coordination under the supervision of a Medical Director or Physician Leader.
Educate patients and caregivers on disease prevention, lifestyle modifications, and health management.
Maintain accurate electronic health records (EHR) in compliance with privacy regulations and clinical standards.
Drive quality improvement initiatives, conducting clinical audits and staying updated on medical advancements.
Engage in ongoing professional development, including conferences, CMEs, and workshops.
Uphold high standards of clinical practice, ensuring patient safety and optimal care delivery.
Qualifications:
Advanced degree (NP or PA) from an accredited institution, with current national certification and state licensure.
Prescriptive authority and privileges as required by the state of practice.
Strong clinical expertise in managing complex patient conditions and comorbidities.
Excellent communication skills, with the ability to simplify complex medical information for patients and caregivers.
Proficiency in electronic health record (EHR) systems and telemedicine technologies.
Commitment to patient-centered care, quality improvement, and continuous learning.
Adaptability to changing healthcare delivery models and patient needs.
Preferred Experience:
5+ years of direct patient care experience.
Previous experience in value-based care and home-based healthcare.
Familiarity with Medicare programs and high-functioning team-based care models.
Working Conditions:
Ability to provide in-home and virtual care to patients.
Physical capability to lift up to 20 lbs, with occasional patient assistance up to 50 lbs.
Ability to stand for extended periods and drive to patient locations (home, hospital, SNF, etc.).
Fine motor skills and visual acuity required for clinical procedures.
PAY RANGE AND BENEFITS: Pay Range- $120-165K USD/year range Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Website: is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (77 Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Job Type: Full-time
Pay: $120,000.00 - $165,000.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Certified Nurse Practitioner (Required)
- Driver's License (Required)
Work Location: On the road
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role is responsible for driving measurable improvements in transportation performance by leveraging advanced analytics and deep Transportation Management System (TMS) expertise.
The analyst translates transportation data and system outputs into actionable insights that inform operational decisions, cost optimization, and continuous improvement initiatives.
Job Description CORE JOB RESPONSIBILITIES Own and drive TMS optimization efforts across inbound transportation, including configuration, enhancement, and ongoing performance tuning, in close partnership with Transportation Operations and the Medline IT team.
Serve as a functional TMS subject matter expert Interpret and analyze complex transportation datasets (from TMS, ERP, and related systems) to identify cost drivers, service gaps, network inefficiencies, and improvement opportunities.
Translate analytical findings into actionable business recommendations, clearly articulating operational and financial impacts to cross-functional stakeholders and leadership.
Design and support advanced analytical models, scenario analyses, and simulations to evaluate transportation strategies, capacity planning, mode optimization, and network changes.
Partner cross-functionally with Logistics, Distribution, Procurement, IT, and external carriers to improve transportation execution, resolve systemic issues, and enhance end-to-end process efficiency.
Develop and enhance reporting, dashboards, and KPIs using Excel, SQL, and BI tools to provide visibility into transportation performance and support data-driven decision-making.
Stay current on transportation technology trends, regulatory changes and proactively identifying opportunities to improve tools and processes.
Discovering new opportunities to influence the use of transportation data and TMS features across the Operational business functions.
ADDITIONAL RELEVANT EXPERIENCE Strong hands-on experience with Transportation Management Systems, with deep functional knowledge of Oracle Transportation Management (OTM) strongly preferred.
Intermediate to advanced proficiency in Excel, SQL, and/or data visualization tools (e.g., Power BI), with the ability to work directly with large, complex datasets.
Proven ability to analyze, interpret, and explain system-generated results to non-technical stakeholders.
Strong understanding of transportation processes, including inbound logistics and execution workflows.
Excellent problem-solving, communication, and stakeholder-influencing skills.
Comfortable operating in a fast-paced and/or multi-node supply chain environment Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description
Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we're looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you're a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you're prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.
Why Join Platinum?
Four-Day Workweek
Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.
Uncapped Earning Potential
This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.
Ongoing Support & Resources
Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.
Cutting-Edge AI Training
Get an edge on the competition with our new AI-driven training platform. You'll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum's proven 10-step sales system—faster and more confidently than ever before.
Your Day-to-Day
1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum's supplemental insurance solutions.
2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.
3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.
What You'll Enjoy
- High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
- Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
- Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
- Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
- Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
- Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.
Who Thrives Here
- Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
- Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
- Continuous Learners: You're excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
- Flexible Travelers: You're comfortable with overnight travel Monday–Thursday and are 18+ years old.
Ready to Take the Leap?
If the idea of earning what you're worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we'd love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.
About Platinum
Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum's products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they're starting from.
Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.
