Information Technology Jobs in Fort Lee

Global Accounts Platform Specialist

Location: New York City, NY (Hybrid 2-3 days Onsite)

Pay: $73.39/hour (Full-time)

Duration: 6-month Assignment

About the Role

Our client is seeking a Global Accounts Platform Specialist to join their Ad Platforms team. This team makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Their technology and services power advertising across major digital platforms at scale, setting new standards for enabling effective advertising while protecting user privacy. You'll be part of an inclusive team culture focused on delivering best-in-class customer service while helping drive business growth for key global accounts.

What you'll do

• Own, grow, and develop key global accounts through strategic optimization and client engagement
• Analyze data and make recommendations to clients on how to best optimize their campaigns to hit their business goals
• Work closely with Client Partners who act as the frontline business development team as well as other Platform Specialists across the team
• Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges across both direct and agency clients
• Identify and develop data analysis and recommendations that align with customer goals
• Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers
• Deliver best-in-class customer service while driving revenue and customer satisfaction targets
• Collaborate across multiple time-zones while maintaining strong communication

What you'll bring

• 5-7+ years of experience in performance media sales with at least 3 years of experience using a self-serve type platform
• Previous experience using major advertising platforms
• Strong understanding of performance advertising, the mobile and app market, and a passion for the ever-changing digital space
• Strategic selling proficiency working with performance advertisers as well as advertising agencies
• Ability to think strategically about complex issues and develop recommendations and action plans
• Excellent communication and presentation skills - in-person, on video conference, and over-the-phone
• Strong analytical skills including in-depth knowledge of Excel
• Ability to focus on details and trends combined with the skills to react fast
• Extremely professional with a positive attitude and passion for cross-team collaboration

What sets you apart

• Strong background and knowledge of presentation software
• Ability to listen effectively, socialize ideas across functions, and articulate business visions both internally and externally
• Experience working across multiple time-zones with diverse teams
• Track record of delivering best-in-class customer service for advertisers

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: New York, NY 10018/ Hybrid NYC

Department: Sales

Division: Corporate

Job Status: Full-Time

Work Shift: 8:30 AM – 5:30 PM 2-3 days in office

About BlackHawk Data

BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions.

Here, you won’t just do a job you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way.

Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong.

Come build what’s next with a team that’s going places.

The Opportunity

BlackHawk Data is seeking a motivated, detail oriented Inside Sales Representative (ISR) to support and drive success across our growing sales organization.

This is your chance to:

• Play a key role in supporting client engagements across industries like healthcare, utilities, public infrastructure and more.
• Work closely with Account Executives, engineers, and vendor partners to help deliver seamless technology solutions.
• Be part of a fast-paced, collaborative environment with exposure to all aspects of the sales process.
• Build strong relationships internally and externally while developing your career in sales.

If you're driven, organized, enjoy working with people, and are looking to grow within a leading IT solutions provider we want to meet you.

Make an impact. Build what matters. Grow with us.

Learn more about us: Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram

Role Overview

The Inside Sales Representative (ISR) plays a critical support role within the sales organization, working alongside Account Executives to manage client relationships, coordinate deals, and ensure seamless customer experience from quote to delivery.

This role is ideal for someone with a strong customer-first mindset who thrives in a fast-paced environment, enjoys collaboration, and is motivated by growth and earning potential.

What You’ll Do

• Support Account Managers in managing and growing existing client relationships and prospects
• Serve as a key point of contact for customer needs, ensuring clear communication and follow-through
• Manage the full quoting and order process, including deal registration, order placement, and status updates
• Coordinate with internal teams (Purchasing, Finance, Project Management, Engineering) to ensure accurate and timely execution
• Build and maintain strong relationships with vendors, manufacturers, and distributors
• Assist with new client onboarding and support customer account setup and issue resolution
• Participate in customer meetings, project kickoffs, and strategic planning sessions as needed
• Engage in weekly sales meetings, pipeline discussions, and marketing initiatives
• Support vendor certifications and maintain knowledge of partner programs
• Collaborate across teams to support active client projects and ongoing account growth
• Manage pricing, discounts, and customer expectations to ensure satisfaction and margin alignment
• Make day-to-day decisions that support client success and business objectives

Key Qualifications

• 2–3 years of experience in a VAR, IT solutions provider, or related environment
• Proven success in customer service, sales support, or account coordination
• Strong interest in sales with a desire to grow and earn commission
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail and follow-up
• Ability to manage multiple priorities in a fast-paced environment
• Team-oriented mindset with a proactive and solutions-driven approach
• Bachelor’s degree or relevant experience preferred

Benefits

At BlackHawk Data, we provide a comprehensive benefits package to support your well-being in and out of work. This includes:

• Medical, dental, and vision plans
• 401(k) with company match
• 15 days of PTO in your first year
• Paid company holidays
• Hybrid work options

• Technical role focused on supporting market data applications and data feeds.
• Works in a cross-business technology unit collaborating with teams across APAC, EMEA, and North America in a follow-the-sun support model.
• Focus on issue resolution, process improvements, and product rollouts across multiple asset classes.

Key Responsibilities

• Provide support for core Market Data services and applications including:
• Open Bloomberg, LSEG Workspace, FactSet, Arcontech Excelerator, Market Axess and other platforms
• Provide technical support for broker and trading applications, including:
• Tradeweb, ICAP, Brokertec, Tullett Prebon, Tradition
• Coordinate vendor software packaging, including: Scripting, QA testing, Production releases
• Monitor production environments proactively and manage system changes.
• Participate in process improvement and hygiene metrics reviews.
• Manage daily operations, incident resolution, and change management activities.
• Work with engineering and build teams for smooth transition from project delivery to BAU (Business as Usual).
• Collaborate with external vendors to drive application strategy and support delivery.
• Take full ownership and accountability for issues and ensure vendors resolve root causes.

Essential Skills

• Experience with virtual desktop environments and streaming platforms.
• Strong proficiency in Microsoft Office tools.
• Knowledge of TCP/IP networking and connectivity troubleshooting.
• Strong communication skills to interact with traders, support teams, and vendors.
• Experience handling technical troubleshooting and high-priority incidents.
• Understanding of change management frameworks and ticketing systems.
• Knowledge of scripting languages such as:
• PowerShell
• Visual Basic
• Strong documentation and knowledge management practices.
• Self-motivated with strong time management and customer-focused approach.
• Ability to work independently and within teams under pressure.

Endava is a leading technology services company dedicated to helping clients accelerate their digital transformation journeys. We're seeking a Google Cloud Industry Consultant to join our growing Google Cloud team. In this role, you'll be a true builder, with deep technical knowledge, working as an entrepreneur within our organization. You'll partner with Endava Industry Sellers and Google Cloud's sales teams to identify, pitch, and sell innovative, cloud-native solutions that directly address complex customer challenges. Your work will not only drive our clients' success but also contribute to the growth of our Google Cloud business. You'll be a trusted advisor, a technical visionary, and a hands-on leader, shaping the future of cloud solutions at the intersection of industry expertise and cutting-edge technology.

Accountabilities

As a Google Cloud Industry Consultant, you'll be accountable for:

• Pioneering Solutions and Market Building:
  Act as an entrepreneur within Endava, working with Endava sellers to identify new market opportunities and build a pipeline of projects. You'll be a key player in the entire sales cycle, from initial discovery to closing the deal, focusing on selling services that leverage Google Cloud's capabilities to solve customer challenges.
• Collaborative Client Engagement:
  Work in close partnership with Endava industry sellers and Google sellers throughout the client engagement process. At times, you may lead the process, directing strategy and client interactions. In other situations, you'll be a key member of a collaborative team, providing technical expertise and support to achieve a shared goal.
• Solution Architecture & Design:
  Design and architect scalable, secure, and cost-effective cloud solutions on GCP. This includes creating detailed technical architectures, selecting appropriate GCP services, and defining migration and modernization strategies for complex enterprise environments.
• Technical Leadership & Delivery:
  Act as a hands-on technical leader, guiding delivery teams through the initial phases of client projects. You'll ensure architectural integrity and quality throughout the implementation process, providing expert guidance on everything from infrastructure as code (IaC) to CI/CD pipelines.
• Industry Expertise & Thought Leadership:
  Apply your deep knowledge of a specific industry (e.g., Financial Services, Retail, Healthcare) to tailor solutions that address unique sector-specific challenges and regulatory requirements. You'll contribute to Endava's intellectual capital by developing best practices, frameworks, and reusable assets.

Attributes

• We're looking for someone with a blend of technical prowess, strategic thinking, and exceptional interpersonal skills.
• Builder & Entrepreneur:
  You must have a strong desire to build and grow something new. You're proactive, resourceful, and comfortable with ambiguity. You're energized by the challenge of creating a pipeline and closing deals.
• Trusted Advisor:
  You should be a credible and reliable source of expertise for clients and colleagues, capable of building long-term relationships based on trust and mutual respect.
• Problem Solver:
  You'll need to be analytical and adept at diagnosing complex business and technical issues. Your ability to think critically and propose innovative solutions is essential.
• Communicator:
  You must be able to articulate complex technical concepts in a clear, concise manner to a variety of audiences, from technical leads to non-technical business executives.
• Collaborator:
  The role requires working effectively with diverse, globally distributed teams and stakeholders. You'll need to share knowledge and contribute to a supportive, collaborative culture.
  
  

Ideal Profile

The ideal candidate will possess a compelling mix of experience and technical certifications.

Experience:

• 5+ years of hands-on experience in a cloud architecture, consulting, or solution design role.
• Extensive experience designing and implementing large-scale solutions on Google Cloud Platform (GCP).
• Demonstrated industry expertise in banking, payments or insurance
• Experience working in a pre-sales or business development capacity, including identifying opportunities, preparing proposals, and delivering pitches.

Technical Skills:

• Expert knowledge of core GCP services (Compute Engine, GKE, Cloud Storage, BigQuery, IAM, Networking).
• Hands-on experience with Infrastructure as Code tools like Terraform.
• Deeper technical experience in either AI & Data (e.g., Gemini, BigQuery, Vertex AI, Dataflow) or Security (e.g., Cloud Armor, VPC Service Controls, Security Command Center) is highly preferred.
• Familiarity with containerization (Docker, Kubernetes) and CI/CD tools.
• Understanding of data management, security, and governance best practices in a cloud environment.

Education & Certifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Google Cloud Professional Cloud Architect certification is highly preferred.
• Additional GCP certifications (e.g., Professional Data Engineer, Professional DevOps Engineer) are a plus
  
  

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance:
  Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development:
  Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities:
  Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance:
  Hybrid work and flexible working hours, employee assistance programme;
• Health:
  Global internal wellbeing programme, access to wellbeing apps;
• Community:
  Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.