Information Technology Jobs in Cheviot Ohio

512 positions found

Information Technology Professional
🏢 US Navy
Salary not disclosed
Cincinnati, OH 4 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology


Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe


Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

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Not Specified
Azure Data Engineer
✦ New
Salary not disclosed
Cincinnati, Ohio 3 hours ago

Role:-Azure Cloud Databricks Developer.

Location:- Cincinnati, OH, Indianapolis, IN

Job Type:-FullTime

Job Description

Required Qualifications:

  • At least 4 years of experience with Information Technology
  • Proven years of hands-on experience in architecting solutions on Azure, Databricks and Spark
  • Proficiency in data engineering tools: Spark, Kafka, Airflow, SQL, Python
  • Familiarity with vector search and semantic retrieval for retail use cases
  • Expertise in data privacy and compliance in consumer-facing environments
  • Good experience in end-to-end implementation of data warehouse and data marts
  • Strong understanding of Data Warehousing concepts of Data Vault, Dimensional modelling, OLAP design
  • Extensive experience with CI/CD platforms such as GitLab CI, GitHub Actions, Azure Pipelines, and Jenkins
  • Experience designing and implementing complex solutions for distributed systems
  • Experience in leading and mentoring teams

Preferred Qualifications:

  • Strong understanding of retail or CPG data domains
  • Experience in Relational Modeling, Dimensional Modeling and Modeling of Unstructured Data
  • Familiarity with log and monitoring solutions
  • Experience in utilizing development containers, unit testing/code quality review/linting - standard best practice
  • Good understanding of Agile software development frameworks
  • Strong communication and Analytical skills
  • Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams
  • Experience and desire to work in a global delivery environment
  • Experience with Generative AI frameworks: OpenAI, Hugging Face, LangChain
  • Knowledge of Model Context Protocol (MCP) or similar AI integration standards.
  • Experience and detailed knowledge with Master Data Management, ETL, Data Quality, metadata management, data profiling, micro-batches, streaming data loads
Not Specified
Senior Technical Support Analyst
✦ New
Salary not disclosed
Cincinnati, OH 1 day ago

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support


JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

  • Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
  • Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
  • Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
  • Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
  • Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

  • Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
  • Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
  • Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
  • Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
  • Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
  • Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

  • Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
  • Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

  • Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
  • Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
  • Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

  • Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
  • Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

  • Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
  • Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
  • Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

  • Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
  • Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

  • Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
  • Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
  • Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

  • Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
  • Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

  • Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

  • 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
  • Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
  • Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

  • Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
  • Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
  • Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
  • Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
  • Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
  • Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
  • Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
  • Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
  • Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

  • Apple Device Support/Deployment certifications.
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
  • VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

  • Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
  • May require limited travel for deployments, vendor meetings, or training.
Not Specified
Senior Commercial HVAC Technician
Salary not disclosed
Cincinnati, OH 6 days ago
 

Senior HVAC Technician, Full-Time, Cincinnati, Ohio (Cincinnati, Northern Kentucky, Dayton, Tri-State Region)

Join Our Team at tdgFacilities!

Are you an experienced Senior Commercial HVAC Technician with expertise in chillers, boilers, and hydronic systems? Do you thrive in a dynamic, hands-on role where your skills make a real impact?

tdgFacilities is seeking a highly skilled and experienced full-time Senior Mobile HVAC Technician with a focus on Chillers/Boilers and Hydronics to join our dynamic team. 

This role requires excellent problem-solving skills, as well as a broad range of skills in corrective, preventative, and routine repair/maintenance procedures. The successful candidate will also possess experience with commercial equipment installation, which may include HVAC, Electrical, and Plumbing tasks. The typical schedule for this full-time role is between 7:30am and 4:30pm Monday-Friday, with occasional on-call requests (scheduled within a team rotation).

Come join a team that is invested in your future, with career growth opportunities and supportive teams that value every employee.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF A SENIOR HVAC TECHNICIAN:

  • Strong mechanical aptitude with a keen eye for detail
  • Highly organized and able to self-manage and perform essential tasks to the highest standard
  • Maintain/Diagnose/Repair a variety of climate control chillers, boilers, and commercial refrigeration systems
  • Experience working on VRF systems, VAV Boxes, Split Systems, Cooling towers, AHUs & MHUs, BAS Controls, and other commercial systems
  • Ability to lead a team through commercial HVAC installations of varying sizes and complexity
  • Safely utilize equipment following appropriate protocols and procedures
  • Keep accurate records of service visits, maintenance tasks, and equipment installations
  • Maintain truck stock and inventory within company guidelines 
  • Develop and maintain client relationships
  • Participate in client meetings when required
  • Utilize mobile technology for efficient communication and real-time reporting
  • Ability to actively interface with a work order management system 
  • Stay current on industry trends, new technologies, and best practices in HVAC systems
  • Other tasks as assigned

QUALIFICATIONS FOR SENIOR HVAC TECHNICIAN:

  • 7+ years of HVAC experience
  • 3+ years of chiller experience.
  • 3+ years of boiler experience.
  • EPA Universal Certification
  • Pipe welding experience preferred but not required
  • Valid driver's license and clean driving record

BENEFITS OF A SENIOR HVAC TECHNICIAN:

  • Health/dental/vision insurance
  • Short/long term disability
  • 401K with company matching
  • Paid time off & holidays
  • Phone Stipend
  • Use of a company vehicle for service delivery

tdgFacilities is a full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include Fortune 500 companies, healthcare facilities, public and private schools, private investor groups, and municipalities.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.



Compensation details: 28-42 Hourly Wage



PIa5643c5853d6-31181-39747476

Not Specified
Service Tech
✦ New
Salary not disclosed
Cincinnati, OH 4 hours ago
BFC Solutions is looking for motivated, dependable people to join our team! 

This position will cross train in commercial refrigeration case maintenance and HVAC preventative maintenance. This is a permanent, full-time position with the largest HVAC preventative maintenance company in the country!

Why Join BFC Solutions?

• Weekly pay

• 401(k) with employer matching

• Health, dental, and vision insurance

• Company vehicle and company-provided cell phone

• Paid time off and 8 paid holidays

• Excellent advancement opportunities

• Paid training

• Tools, uniforms, and supplies provided

What You Will Do:

• Clean and maintain refrigeration and display cases in retail and commercial environments

• Replace air filters and perform basic HVAC maintenance primarily in rooftop air ventilation and HVAC systems for retail and commercial customers

• Work independently with remote supervision and support 

• Use company and customer technology platforms to document work

• Opportunity to transition into a Service Technician role working on HVAC systems and rooftop air ventilation equipment 

 What We Are Looking For:

• Minimum age of 21 (for company vehicle insurance)

• Valid driver’s license with a good driving record

• Comfortable working at heights up to 40 feet and using extension ladders

• Ability to meet OSHA ladder safety requirements

• Weight under 275 pounds due to ladder restrictions

• Ability to work outdoors in all weather conditions

• Ability to lift and carry up to 75 pounds repeatedly

• Willingness to work 45–50 hours per week if needed

• Strong work ethic, integrity, and customer service mindset

• Comfortable using technology and working independently

Preferred Experience:

• Commercial HVAC maintenance

• Construction or roofing work 

• Cable installation or route-based work

• Facility or grounds maintenance

• Delivery, installation, or field service roles

 At BFC Solutions, we value our technicians. From paid training to long-term career growth, you’ll have the support, tools, and opportunities to succeed in a growing industry!

 #ind123




Compensation details: 22-23 Hourly Wage



PI5c9b342d22fa-31181-39945642

Not Specified
Endodontist
✦ New
Salary not disclosed
Cincinnati, OH 4 hours ago

Overview

This role is eligible for Specialized Dental Partners Loan Relief Program, designed to support Endodontists in select high-priority markets. Our Access to Care Program offers much needed care to deserving communities typically hard to fill while providing meaningful debt relief to our providers. After submitting your job application, you will receive a follow-up email with additional details and a brief form to complete to confirm your eligibility. If you have any questions along the way, please reach out to us at .

We are a state-of-the-art Endo Practice looking for an EndoAssociate. The practice is experiencing tremendous growth and is supported by a top-notchPartner, clinical and administrative team. Our patient-centric and team focused practice has all the modern amenities to set you up for success.


Responsibilities

  • Perform root canal therapy, retreatment, and apical surgery procedures to the highest standards of care
  • Diagnose and treat diseases and injuries of the dental pulp and periapical tissues
  • Collaborate with general dentists and other dental specialists to develop and execute treatment plans for patients
  • Communicate clearly and effectively with patients to educate them on their treatment options and help them make informed decisions about their oral health
  • Ensure that all treatment is performed in compliance with relevant laws, regulations, and ethical standards
  • Keep accurate and detailed patient records in our practice management system
  • Participate in continuing education and professional development opportunities to stay up-to-date with the latest techniques, technologies, and industry trends
  • Work with our administrative team to manage appointment scheduling, patient communication, and billing as needed
  • Uphold our commitment to providing excellent patient care and creating a welcoming, inclusive, and supportive practice environment

Qualifications

Requirements:

  • Must possess a DDS or DMD degree from an accredited dental school
  • Certificate in endodontics from an accredited program or actively enrolled in a Residency program

Preferred Qualifications:

  • Excellent clinical skills and a commitment to providing high-quality patient care
  • Strong communication and interpersonal skills, with the ability to build rapport with patients and collaborate effectively with other members of the dental team
  • Willingness to participate in continuing education and professional development activities to stay up-to-date with the latest industry trends and techniques

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a skilled and passionate endodontist and dedicated to providing the best patient care possible, we want to meet you.

RequiredPreferredJob Industries
  • Other
Not Specified
Project Manager (Power Platform)
✦ New
Salary not disclosed
Cincinnati, OH 1 day ago

Description:

Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations. Translate business requirements into functional solution designs, ensuring alignment with Power Platform best practices, Microsoft’s Center of Excellence (CoE) guidance, and enterprise governance. Manage solution architecture discussions with technical teams to define data models, Dataverse tables, business rules, security roles, and app logic.


Primary Responsibilities:

  • Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations.
  • Oversee testing cycles, including app performance, accessibility, and device responsiveness for mobile and desktop scenarios.
  • Lead projects involving Power Automate flows for process automation, RPA/desktop flows, and system integrations
  • Primary liaison between Ascendum and client. Responsible for providing status reports, working with the internal team on specific projects, Project timelines, etc.
  • Work with clients on reviewing requirements and assisting in the design of applications as it relates to their requirements.
  • Performing Unit Testing of projects where application development is involved and coordinate issue remediation with the team.
  • Project Monitoring and Reporting – Monitor and report on existing projects, providing tracking data to Directors for them to ensure timely execution and completion of all projects. Track and report projects for resource forecasting, project labor tracking, project budget versus actual reporting.
  • Project Management Systems Data Entry: collect, organize and enter data into Project Management Systems as assigned including resource forecasts, time reporting, training requirement management.
  • Provide Administrative support for maintaining client billing and invoicing
  • Data analysis - Analyze project management systems to identify and document agreed to processes and recommend continuous process improvements for review with senior leadership to guide their decision making.
  • Project Management Reports - In partnership with the project manager and project leaders, develop project reports to be delivered to senior leadership. Collaborate to develop KPIs; produce associated reports. Design, develop and produce overall PMO reports as required.
  • Evaluate and make continuous improvement recommendations on processes. Collaborate on new PM technology and where applicable lead implementation.


Skills/Qualifications:

  • 6+ years Project Management and/or Business Analysis/Project Support experience
  • Exceptionally thorough, meticulous and with great attention to detail for project management system data entry and update
  • Familiarity with Project Management and Professional Services Management Tools and methodologies, specifically BQE.
  • Understanding of the Microsoft 365 ecosystem specifically SharePoint, Teams, OneDrive and Power Platform – Power Apps, Power Automate, Power BI and Copilot
  • Excellent computer skills including Microsoft Office Suite/M365
  • Excellent organizing and prioritization skills
  • Excellent analytical and critical thinking skills
  • Excellent written and verbal communications skills
  • Bachelor’s degree preferred
Not Specified
Market Manager, Sales Enablement
✦ New
🏢 Asurion
Salary not disclosed
Cincinnati, OH 3 hours ago

Sales Enablement, Market Manager

Location: Cincinnati OH or surrounding area


Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion provides worldwide best-in-class premier support, service, repair, replacement, and delivery. This position resides in the Customer Solutions team focused on any customer facing solution from processing claims to technical support.


POSITION OVERVIEW:

The Sales Market Manager is responsible for building and growing productive relationships across the Field Sales Channels to achieve and exceed assigned sales targets and company initiatives. Acting as a sales enabler, the Sales Market Manager will improve the performance of UBREAKIFIX stores and the Delivery Expert Setup channel through proactive email, zoom, and in-person support within their geographic market. Through the establishment of operational partnerships, support will include the development of revenue/sales strategies, field training of experts, leadership coaching, data interpretation, accountability conversations, and driving the excitement of a sales culture. This position will also work other internal cross-functional areas to identify growth opportunities and process improvements.


This role requires a valid driver's license and up to 4 days of weekly travel to uBreakiFix stores and Forward Stocking Locations within your region using a reliable personal vehicle (mileage reimbursed). Air travel and overnight stays may be required.


ESSENTIAL JOB SKILLS/DUTIES:

• Effectively develop and maintain relationships to guide and impact behavioral changes, drive sales incentives and contest and set site expectations

• Partner with Sales Enablement leadership to understand organizational priorities, create onsite coaching plans priorities to drive store change or policy reinforcement

• Adhere to general standard operating procedures for onsite visits

• Provide guidance on policy and procedures as well as best practices

• Serve as an Expert sales coach guiding practice sessions and role plays, observing real-time interaction and provide In the Game Feedback

• Meet or exceed a diverse set of goals and matrix developed based on organizational goals

• Identify opportunities within the customer interaction experience and partner with sales leaders to conduct training as needed

• Serve as the primary Asurion voice for assigned sites with the ability to provide readouts daily and adhoc readouts on current site state

• Partner with stakeholders to resolve problems and remedy issues as they arise

• Ongoing communication with key team members on site progress

• Administrative tasks such as managing travel and expense reports timely and in adherence with outlined company and team guidelines


SKILLS:

Technical skills:

• Expert experience with the Serve, Solve, Sell approach

• Excellent working knowledge of the Microsoft Office Suite

• Exceptional public speaking, interpersonal, and skilled in written communication

• Comfortable with a great deal of self-governing and ambiguity; able to continue to complete work and drive results in such an environment

• Ability to guide stakeholders and provide pertinent information to make informed decisions

• Ability to handle frequent and sweeping change in a fast-paced environment

• Ability to work successfully as a co-located team with both Asurion and client employees

• Self-starter and can work autonomously with little supervision.

• Ability to work a flexible schedule inclusive of holidays, nights and weekends.

• Ability to travel over 75% of time; including air travel and car rental

• Maintains a current driver’s license in good standing



Soft/Leadership skills:

• Active listener; strong communication - verbal and nonverbal

• Probes; good analysis; solves more detailed problems

• Manages time; self-directed in most work areas; assists others

• Builds relationships with teammates and establishes relationships with key stakeholders

• Detailed understanding of the products and services offered.

• Adaptable to change; can help support others through change

• Contributing team member and leverages relationships to advance work

• Provides peer to peer feedback and coaching to new team members

• Inspires peers through engagement, team support and continuous improvement.

• Accountable for own performance and supporting efforts of team, acting with a customer first mindset.


EDUCATION AND EXPERIENCE:

Preferred Education and Experience

• Prefer a minimum of 6 months of previous experience in retail technology, sales, customer service or related field

• Prefer a minimum of 6 months of experience using smart technology products


LICENSES / CERTIFICATIONS:

Required Licenses/Certifications

• Maintains a current driver’s license in good standing


TRAVEL REQUIREMENTS:

Travels: Yes

Percent of time: 75%

Overnight required: Yes


NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.

ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.


THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

Not Specified
Field Service Technician
✦ New
Salary not disclosed
Cincinnati, Ohio 3 hours ago

Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Field Service Technician to join the Field Service team based out of our world headquarters in Cincinnati.

The Field Service Technician will install, repair, and service Valco Melton's adhesive dispensing and quality assurance systems at customer sites. The Technician will also advise and train customer personnel in the operation of Valco equipment. Applicants must have general technical aptitude, ideally some prior experience working with machinery, and will need to work off of engineering drawings and electrical and pneumatic schematics.

This position will be based out of Valco Melton's headquarters in Cincinnati, but approximately 80% of time will be spent traveling to and working at customer facilities out of town. The majority of this travel will be overnight trips to other states. This role will also entail working 2 weekends per month, on average.

In addition, travel may include occasional international trips to Canada.

This position will offer extensive opportunities for overtime and double time. With base salary + overtime, potential earnings can range from $70,000 to $95,000 annually.

Specific Responsibilities:

  • Provide service and customer support during field visits or dispatches.
  • Carry out all on-site installation, repair, maintenance and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Determine customer requirements and make appropriate recommendations/briefings.
  • Build positive relationships with customers through high-quality work and winning customer service attitude.

Minimum Qualifications:

  • High school diploma or equivalent; OR certification/diploma from relevant trade/vocational school.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Working knowledge of electrical and/or pneumatic control technology.
  • Ability to work flexible hours and adapt to changing work schedules.
  • Class 3 driving license and fluency in English.
  • Ability to lift loads of ~50 pounds.

Preferred Competencies:

  • Business-level Spanish (preferred).
  • Knowledge of single- and three-phase power connections.
  • Ability to navigate/program PLC/CNC equipment.

Benefits Package:

  • Medical, dental, and vision insurance.
  • Vacation and personal time.
  • 401(k) with employer match.
  • Profit-sharing program.
  • Paid parental leave.
  • Employer-paid life insurance.
  • Free short-term disability insurance.
  • Professional development assistance.
  • Employee assistance program.
  • Free on-site fitness center and exercise amenities
Not Specified
Project Manager {Cincinnati}
✦ New
Salary not disclosed
Cincinnati, Ohio 3 hours ago
Job Title: Project Manager (Retail Ops)
Location: Cincinnati, OH - fully onsite
Duration: 6 Months w possible extensions
Hourly Pay: $80/hr. W2
***Due to client requirement, only USC or Green Card holders are eligible to apply**
NO C2C - OUT OF STATE CANDIDATES WILL NOT BE CONSIDERED - LOCALS ONLY
Job Description:
This Project Manager role is responsible for consolidating cross-functional charters into a cohesive master plan, running governance and operating cadence, managing dependencies, and ensuring alignment on metrics and outcomes. The successful candidate will drive closure on critical Retail Ops initiatives while removing blockers and translating progress into measurable business value.
Qualifications:
  • Project Management experience delivering large and/or complex cross-functional initiatives
  • Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive reporting
  • Proven track record of managing multiple workstreams, dependencies, and decision gates
  • Demonstrated ability to facilitate governance meetings and drive closure on action plans
  • Excellent communication and presentation skills to effectively communicate with all levels of the organization
  • Strong organizational skills to manage multiple timelines and priorities
  • Ability to translate operational complexity into clear, actionable insights for leadership
  • Experience with RAID log management and risk/issue escalation processes

Key Responsibilities
  • Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising); consolidate actions, owners, due dates, dependencies, and decision points into one master plan
  • Run operating cadence and governance; facilitate weekly/biweekly reviews and keep teams aligned to meeting agenda pillars
  • Drive closure on Retail Ops Charter actions; track and unblock items including ROM schedule reviews, delivery window standardization, truck completion visibility/automation work, dairy breakdown workflow teardowns, and store-tier labor frameworks
  • Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear handoffs, timelines, and escalation paths
  • Coordinate scorecard and dashboard alignment; ensure consistency between front-page dashboards, top-item dashboards, and executive scorecard; establish shared definitions (e.g., ORAD vs OTIF) and a single source of truth
  • Maintain issue/risk management and escalation; keep RAID log current and escalate blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out week labor gaps) with recommended options
  • Track value and outcomes; translate initiative progress into expected outcomes (e.g., OOS recovery value, productivity gains) and communicate status to leadership
  • Develop standardization and playbooks; partner with Retail Operations leaders to document repeatable operating guidelines (e.g., delivery window principles by department, scheduling best practices, dairy coverage guardrails by tier)

About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
  • Health, vision, and dental insurance (single and family coverage)
  • 401(k) plan (employee contributions only)
Not Specified
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