Asurion Jobs in Usa
4 positions found
FSL Inventory Supervisor
POSITION OVERVIEW:
Primary responsibility of Supervisor, Forward Stocking Operations is to supervise the day-to-day operations and administrative responsibilities of the Asurion forward stocking locations for various in-home client programs. This person serves as an integral part of the Supply Chain Management support team in providing support and ensuring smooth and effective operations and will provide a variety of professional, fiscal, administrative, and/or clerical services to department and management.
As a Supervisor within Asurion you will promote teamwork, collaboration, quality/production standards, professionalism and integrity to ensure that departmental results are delivered in accordance with Asurion Core Values.
ESSENTIAL JOB SKILLS/DUTIES:
- Plan, and implement warehouse operations as well as administrative support to meet quality and productivity metrics as well as overall business needs
- Supervise teams to ensure product arrival dispositions according to process, inventory and shipping protocols are followed
- Troubleshoots issues related to office management, including telephony, computers, printers, and facilities
- Maintains inventory accuracy by researching and performing follow-ups when discrepancies arise
- Update department work instructions and improve process flow
- Performs miscellaneous job-related duties as assigned by manager
- Collaborate regularly and effectively across departmental boundaries
- Monitor and update applicable management software programs as needed
- Facilitate and supervise company vehicle parking, maintenance and overall compliance
- On a daily basis operate in compliance with Federal, State and Local authorities
SKILLS:
- Knowledge of supply chain integration, logistics network designs and warehouse best practices
- Proficient in Microsoft (Word, Excel and PowerPoint)
- Specific vision abilities that may be required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients.
- Hearing is required to perceive information at normal spoken word levels and in environment with loud machinery.
- Exposure to heat, cold, dust, noise, chemicals, and such matters as asks for overtime or shift work.
- Exposure to various materials including cardboard, various metals and plastics.
- Exposure to moving equipment and objects in the immediate work area such as automated machinery, fulfillment line, heavily laden carts, and forklifts.
- Exposure to instruments or material with sharp edges which may involve the risk of injury.
Soft/Leadership skills:
- Ability to navigate and root cause opportunities to seek resolution
- Excellent ability to handle ambiguity and adapts readily and easily to changes
- Excellent verbal and written communication, presentation and team facilitations skills
- Must be able to multi-task in a dynamic environment
- Ability to own and set priorities
EDUCATION AND EXPERIENCE:
- 3 years of relevant experience
- B.S. in Supply Chain Management, Business, or Industrial Engineering (preferred)
Summary: The responsibilities of the Senior Maintenance Technician will be distributed broadly across several functional areas supported by Engineering. Primary responsibilities will include maintenance, troubleshooting, repair and preventive maintenance of process equipment and conveyor systems, automation training, support, and troubleshooting; Facilities moves/additions/changes; support of Engineering and CI initiatives and projects; Facilities coordination; site security; site safety and 5S. Position will operate on-site and in an on-call capacity.
Shift: 2nd Shift
Days: Monday, Tuesday, Wednesday, Thursday
Hours: 2:30 PM to 1 AM
Primary Responsibilities:
- Meet Facilities quarterly performance metrics targets and departmental goals.
- Perform preventive maintenance on process equipment, conveyor systems and building equipment.
- Performs Installation and startup of mechanical and/or electrical equipment and systems.
- Identification of spare parts, highlighting critical spare parts, and maintaining efficient inventory levels of spare parts.
- Completion of service ticket requests and work order assignments production equipment and some building equipment.
- Perform repairs on mechanical equipment, conveyor systems, electrical systems and controls, including SATO printers, Stream feeder inserters and box erecting/sealing equipment.
- Work directly with Plant Facilities Management and Asurion IT Department to execute changes, moves and/or expansions of departments and workspaces.
- Assist Supervisor/Manager with managing vendors, holding them accountable for work requested.
- Installation of pneumatic piping, tubing, actuators, valves, and pneumatic systems as well as electrical conduit, wiring and controls.
- Overtime and/or extended work hours will be required to include on call.
- Observe all applicable safe job practices and fully comply with Asurion Safety Policy.
- Any other duties as assigned by management.
- Responsible for programming, repairing, and maintaining automated machinery or computer systems. In charge of testing and troubleshooting automated systems to ensure smooth process flow and understanding.
- Performing system diagnostics and troubleshooting.
- Conducting regular maintenance on automated systems
QUALIFICATIONS:
- High School diploma or GED
- Associates degree or Post-Secondary Technical School preferred.
- 3 years of industrial maintenance experience in a technical machine repair function, that includes machine preventive maintenance, troubleshooting and repairing of high-speed packaging equipment, and highly automated equipment and production lines.
- Detail oriented individual with good organizational skills, and proven ability to initiate priorities based on general guidelines.
- Ability to manage multiple projects/tasks within established deadlines.
- Intermediate level of knowledge and experience with Microsoft Office Products, including Word, Excel, and Outlook.
- Demonstrated analytical and problem-solving skills.
- Basic PLC experience, including Allen Bradley RS Logix, Control Logix or similar software for troubleshooting of PLC controlled systems.
- Working knowledge of mechanical power transmission, gearing, sheaves, shafts and bearings.
- Working knowledge of pneumatic clutches, brakes and mechanical motion control.
- Working knowledge of 120/208 single phase vac electric power distribution and circuits; basic knowledge of 480 vac 3 Phase power distribution and transformers.
- Working knowledge of motors and motor controls including 3 phase and single-phase AC motors, DC stepper motors, 3 phase motor starters and AC variable frequency drives.
- Working knowledge of pneumatics including actuators, valves, and pneumatic print interpretation.
- Read and interpret mechanical design and machine drawings, electrical design drawings and wiring schematics.
- Safe practices using basic machine shop equipment: drill press, band saw, grinders, belt sanders.
- Strong knowledge of OSHA general industry regulations on electrical safety (lockout/tag out).
- Welding experience-SMAW, GMAW, GTAW, Oxy/Acetylene Cutting.
- Safely operate forklifts to move equipment and related components.
- A dependable team player possessing enthusiasm and a positive attitude.
- Interact in a professional manner with teammates, leaders, and other departmental staff.
- Complete other tasks as assigned by Supervisor or Manager.
- Must be able to work all shifts. (Day, afternoon, and weekend shift)
- Respect Core Values of Asurion and comply with the Company’s policies and procedures.
About Asurion:
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and more, Asurion, together with sister-company NEW, provides more than 250 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer’s wireless content and software. Asurion is the exclusive provider to many of the world's premier telecommunications and retail companies. The company is privately held with more than 19,000 employees and operates in six countries across three continents. For more information, please visit
Senior Analyst, uBreakiFix Supply Chain
ROLE PURPOSE
The uBreakiFix (UBIF) Supply Chain Senior Analyst is a key contributor who helps unlock insights and assists in driving strategy and execution for our network of uBreakiFix stores. They will act as a subject matter expert on inventory for the projects they are assigned informing key stakeholders with the knowledge they need for decisions and ongoing operations while also helping to execute on tasks to preserve inventory integrity.
Accordingly, we are looking for an all-around analyst that is comfortable operating in Excel on a daily basis, supplemented by PowerBI and other data sources. Someone who is curious, creative, and passionate about delivering powerful insights to inform the business as well as taking a hand in shaping outcomes will thrive in this role. This role requires someone who is hands-on and willing to roll up their sleeves to learn and adapt to an ever-changing set of requirements, processes, and systems with an expectation to also help teach others. An inquisitive mind that likes to ask questions, see the bigger picture, consider the end-to-end implications, and then help bring things to life will be an asset to the organization.
This role will need to work efficiently and effectively in a fast-paced environment across a variety of changing initiatives. Communicating quickly and crisply, analyzing & synthesizing complex data, partnering with various groups, and performing with accountability to the outcomes will be critical.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead analysis and oversight of processes to identify inventory opportunities
- Solves inventory related problems using deep understanding of key business drivers
- Would own several key initiatives related to inventory risk/integrity or transportation/warehouse related opportunities
- Work closely with franchisee and corporate store operations
- Monitor and maintain correct settings in systems to protect inventory integrity
- Collaborate with others and share viewpoints to support critical decision-making conversations
- Use Redash and PowerBi to extract large amounts of data with ability to analyze, manipulate, and present to leadership to impact operational business strategies
- Complete inventory related research and requests as required
- Develop a deep understanding of UBIF to tailor insights according to the business need
- Build lasting cross-functional partnerships in the organization to help turn data into actionable findings
- Assist with other supply chain initiatives as assigned
QUALIFICATIONS
- Bachelor’s Degree preferred; equivalent experience accepted
- 2-3 years of experience with data or business analysis in a retail operations, logistics, or supply chain environment, 3-5 years preferred
- High proficiency with Excel and formulas to analyze data
- Desire to work in a results-oriented, matrixed, fast growth environment
- Natural curiosity with a passion for problem solving and delivering results
- Excellent communication skills
- Collaborative personality balanced with an uncompromising drive to deliver for our customers
Supply Chain Planning Manager
Primary Function:
The Manager position will be responsible for leading a team that is responsible for gathering assumptions and data sets across multiple clients and functions to developing & produce inventory readouts, future inventory forecasts & E&O risks for the Asurion Supply Chain organization. The position will also work to understand our inventory performance, outlook, and work to mitigate E&O risk by proactively identifying opportunities to maximize inventory utilization across the network.
This will include assembling and making recommendations for potential liquidation efforts. The Manager position will lead and guide the team in the short and long-term direction for plans to drive profitability through increased utilization of remanufactured equipment, while ensuring product availability for claims fulfillment.
Duties/Responsibilities:
- Responsible for developing & leading a team of Sr Analyst/Analyst employees by establishing a High Performing Team environment, with continual coaching and feedback to employees.
- Responsible for assembling data, analyzing, and assembling executive level presentations on inventory performance across multiple clients and business units, while understanding future forecast/inventory outlook for the next ~12 months
- Analyzes Excess and Obsolescence outlook, providing financial reserve recommendations and liquidation recommendations
- Ability to identify, understand and communicate Month over Month changes cross functionally
- Identify and recommend opportunities to reduce inventory position across the Asurion network and increase inventory utilization
- Help Sr. analyst as needed analyze and provide weekly readout/outlook on reman performance vs. plan
- Recommend and coordinate continuous improvement opportunities within the Planning Shared Services department
- Coordinate cross functional liquidation efforts to ensure successful outcome
- Coordinate cross functionally with various groups on strategic decisions related to inventory, E&O & reman performance
Professional Competencies:
- Lead and develop a team of Sr. Analyst and Analyst employees with a focus on professional knowledge and personal/career development at Asurion.
- Very detail-oriented, able to identify anomalies and errors in data, and to capture trends to apply to planning models
- Able to assess a variety of information, draw similarities, identify differences, and compile actionable recommendations
- Exceptional financial and analytical skills, including deep knowledge of spreadsheets and databases
- Intellectual curiosity, passion for problem-solving and comfort with ambiguity
- Strong ability to move between tactical and strategic aspects of business
- Proven ability to set direction, clearly articulate a strong point of view and influence others.
- Knowledge of Asurion operations highly preferred
- High energy and a desire to work in a results-oriented, fast growth environment
- Able to work under pressure and meet deadlines
- Able to work cross functionally with multiple groups
- Strong interpersonal skills
- Able to coach and mentor others
Qualifications:
- 3-5 years of related supply chain experience, preferably in planning or in a finance environment
- B.A. or B.S. in Supply Chain Management, Finance or other related field or equivalent experience - APICS certified preferred
- Excellent communication, presentation, analytical and organizational skills
- Familiar with various business software programs with a strong technical proficiency in Microsoft Office especially Excel
- Experienced working on high performing teams
- Experienced working cross functionally with multiple groups
- Demonstrated the ability to drive ‘best practice’ at continuous improvement, with a track record of driving results
