Information Technology Jobs in Champlin

368 positions found — Page 4

VP, Sales Executive - BFSI
🏢 TTEC
$160,000
Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer experience and bringing humanity to business.

This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.

The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.

Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.

The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.

What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.

Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .
Not Specified
Financial Analyst
✦ New
Salary not disclosed
Minneapolis, MN 1 day ago

Job Description:

Our client is seeking a Financial Analyst II to support its Technology Services organization. This role is responsible for delivering high‑quality financial support to a portfolio of technology projects, ensuring accuracy, compliance, and strong financial controls within a regulated industry environment.

The ideal candidate brings strong analytical capabilities, prior regulated‑industry experience, and the ability to collaborate with cross‑functional partners including Portfolio Coordinators, Project Managers, and Corporate Accounting.


Responsibilities

  • Perform financial analysis to support technology project portfolios
  • Conduct accrual-based accounting, actuals review, and monthly reconciliations
  • Manage month-end close activities
  • Prepare as‑built financial documentation for capital projects
  • Serve as liaison between project teams and accounting functions
  • Ensure financial compliance within a regulated industry framework
  • Support PMs and PC teams on budgeting, forecasting, and cost tracking
  • Use SAP, Excel, SharePoint, and internal tools for financial reporting
  • Manage multiple competing deadlines and priorities
  • Provide accurate, timely financial insights to internal stakeholders


Required Qualifications

  • 3–5+ years experience as a Financial Analyst
  • Experience in regulated industries
  • Strong proficiency in SAP, Excel (pivot tables, vlookups), and SharePoint
  • Financial/Accounting background with month-end close experience
  • Strong communication, detail orientation, customer service mindset
  • Ability to learn new systems quickly


Preferred Qualifications

  • Experience with ServiceNow, PowerPlan, or similar tools
  • Degree in Finance or Accounting
  • Utilities industry experience
Not Specified
CNC Lathe Machine Operators-Night Shift
Salary not disclosed
Minneapolis, MN 2 days ago
We build leaders in precision.
ARCH recognizes and rewards our employees' contributions with a competitive total rewards package.
This position offers:
  • Competitive base rate - $22.00-$32.20/ hour depending on experience.15% shift differential.
  • Medical/Prescription Drug/Dental/Vision Benefits on Day 1 of employment
  • 401(k) Retirement Savings Plan
    • 4.5% company match if you contribute at least 5%
  • Quarterly Bonus potential
  • Paid Time Off (PTO)
  • 8 company paid holidays per year
  • Employer paid Life Insurance, AD & D plus optional coverage for yourself, spouse and child(ren)
  • Employee Assistance Program
  • MN Paid Leave/and/or Short-Term Disability provided by ARCH
  • $1,000 Sign on Bonus

Join our team if you thrive in a challenging, meaningful work environment and take pride in precision, accountability, and craftsmanship!
Position Summary:
Produces machined parts by operating a Lathe computer numerical control (CNC) machine; maintaining quality and safety standards; keeping records; and maintaining equipment.
Primary Responsibilities:
  • Inspects products during the machining operation to determine if parts meet specifications, complying with established standards and methods for inspection, testing, evaluation and calibration
  • Follow all job work order instructions
  • Must be able to run more than one machine where cycle time permits
  • Complete all required shop floor documentation for the job including both part-dimensional and visual inspection
  • Maintain equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; reports to management/maintenance the need for machine repairs
  • Understands and comply with company policy safety guidelines, quality systems requirements and housekeeping standards

Qualifications:
  • High school diploma or GED equivalent
  • Due to contractual requirements, this position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications:
  • Machine Tool Technology degree (completed or pursuing)
  • A minimum of 1 years' experience operating a CNC Lathe machine
  • Strong mechanical aptitude
  • Ability to read and understand blueprints
  • Strong attention to detail
  • Effective verbal and written communication skills

Physical Demands and Work Environment:
While performing the duties of this job, continuous mental and visual attention is needed. The ability to stand for a shift, sit, talk and hear is frequently required. Lifting up to 40 pounds is required. Exposure to manufacturing areas where temperature may vary and personal protective equipment is required.
Additional Notes:
ARCH Global Holdings LLC is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Holdings LLC are employed on an at-will basis.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
About Us:
ARCH is a consolidated contract manufacturing company-a combination of engineering expertise and precision-machining technologies to serve the medical, aerospace and defense, and industrial markets. We offer a synergy of resources to reduce manufacturing costs, optimize performance of components and products, and mitigate supply chain risks. Our facilities are strategically located across the U.S. to optimize outsourced precision-machining needs.
Founded in 2011 by Strength Capital Partners, ARCH is structured to provide the capacity, flexibility, and scalability to succeed. We provide design for manufacturability, prototyping, on-site application testing, program management, technical support and customized services. Working with ARCH, businesses gain the advantage of an expanding range of cutting-edge resources for all precision-machining needs.
ARCH serves medical, aerospace and defense, and a range of tight-tolerance market applications. We provide full-integration support throughout the entire process, including precision machining, finishing, and technical mechanical assembly services. We offer design-for-manufacturability expertise and prototype through production at our American-based facilities.
Not Specified
J.P. Morgan Wealth Management - Private Client Advisor - Edina Branch - Edina, MN
🏢 Chase
Salary not disclosed
Minneapolis, MN 2 days ago
Private Client Advisor

At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.

As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.

Job responsibilities:

  • Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
  • Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management
  • Demonstrate a deep understanding of financial markets and sound business judgement
  • Exhibit unwavering integrity that points toward doing right by clients at every opportunity
  • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
  • Provide a holistic view of clients' needs and financial coaching beyond investments
  • Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want

Required qualifications, capabilities, and skills:

  • At least 2 years in a Financial Advisor role or equivalent financial services experience
  • Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
  • Demonstrated ability and commitment to goals-based planning and advice
  • A valid and active Series 7
  • A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
  • A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment

Preferred qualifications, capabilities, and skills:

  • Certified Financial Planning (CFP) certification is preferred
  • Bachelor's degree preferred

Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

Not Specified
Temporary FC Operations Associate
✦ New
Salary not disclosed
Rogers, MN 1 day ago
Temporary FC Operations Associate

Job Category: HR for Growth

Requisition Number: CONTI007383

Posted: January 24, 2025

Full-Time

On-site

Location: Rogers, MN 55374, USA

Description

Temporary FC Operations Associate

Type: Temporary

Pay Rate: $18

Shift: Monday to Friday 7:00 am - 3:30 pm

Location: Rogers, MN

Perks Offered

  • 401 (k) with a company match

Role Summary

The Temporary FC Operations Associate is responsible for the accurate set-up, picking, packing, and manifesting of materials according to the client's specifications. The ideal candidate has experience in PC applications and can learn new systems quickly.

Key Results Areas

Help with line set-up Conduct daily cycle counts and assist in resolving cycle count discrepancy issues Utilize the technology as required throughout the day; voice technology, RF guns, and other equipment as required Assist with various administrative, receiving, and shipping duties as required Complete required paperwork and project time-tracking documentation Restock packaging materials Assist team members in meeting and exceeding the customers' expectations Participate in process improvement by communicating with the supervisor or team lead

Skills & Qualifications

High school diploma or GED or three years of relevant warehouse experience required Previous warehouse experience preferred Must possess basic math and reading skills as well as the ability to understand written and verbal instructions Strong attention to detail and team-building skills Able to bend, stretch, and stand for the duration of the shift Capable of lifting up to 40 pounds on your own or heavier weights as part of a team lift

XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

temporary
Manufacturing Process Engineer
Salary not disclosed
Maple Grove, MN 3 days ago

Job Title: Manufacturing/Process Engineer

Duration: 6+ Months (Possible extension)

Location: Maple Grove, MN 55311

Onsite Role

Responsibilities:

  • Leads clinical build line, own process development deliverables such as process validation documentation, characterize process, support commercialization activity.
  • Works cooperatively with R&D, Process Development, Quality, Production, Regulatory, Equipment Engineering, Supply Chain, and Marketing on complex projects to ensure project success.
  • Consistently generates innovative and unique solutions to meet department goals.
  • Successfully completes complex engineering work and contributes to new product development teams and product support, typically including the following activities: technology development, test of materials or products, preparation of specifications, Six Sigma, process study, process improvements, and report preparation.
  • Selects process improvement techniques to solve complex problems and make sound equipment and process recommendations.
  • Summarizes, analyzes, and draws conclusions from complex test results.
  • Designs and prepares complex reports and communicates results to the technical community.
  • Designs and coordinates complex engineering tests and experiments.
  • Coordinates, manages, and documents project goals and progress and recommends appropriate revisions.
  • Assesses the feasibility and soundness of proposed engineering evaluation tests, products, or equipment.
  • Completes and manages complex Capital Equipment Request Authorizations (CERA’s).
  • Leads in the identification, implementation, and management of production goals.
  • Trains, develops, and/or provides work direction to operators, technicians, and engineers.


Education/Experience:

  • 5+ years of experience
  • BS in engineering (Mechanical, Chemical, BioMed)
  • Knowledge of electropolishing preferred
  • Experience with Keyence and Sensofar measurement technology
Not Specified
Security Account Manager
Salary not disclosed
Minneapolis, MN 2 days ago

Security Account Manager - MN


At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.


About NETSCOUT:

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.


Position Summary:

The Security Account Manager is responsible for achieving sales quota in assigned territory through direct sales to Fortune 500 and Enterprise customers. This role controls the accounts directly even if the business is booked through channels.


Essential Duties and Responsibilities


  • Adhere to company policies and ethical guidelines
  • Follows NETSCOUT’s selling process
  • Responsible for booking business per the company bookings policies and revenue recognition policy
  • Understand the customer’s business and how our products impact their business
  • Develops strong relationships and coaches in the accounts
  • Develop territory plan with identified F1000 targets in assigned territory
  • Develops a pipeline of 4X quota and is constantly prospecting in new or existing accounts
  • Consistently calls at multiple levels high and wide in accounts
  • Works collaboratively with Sales Engineers to ensure ongoing account technical support.
  • Follows company strategy and direction
  • Candidate will need to live in the MN area.



Preferred Education:


  • Bachelor’s degree


Preferred Qualifications/Skills:


  • 10 + years field sales experience in DDOS, NDR and Network Security software sales
  • 10+ years experience selling into IT / Data Centers, CISO, C-Level’s
  • Experience selling DDOS /NDR or other Network Security software products
  • Proven track record of success in selling Network Security solutions
  • A quantifiable track record of success demonstrated by territory/professional growth
  • A solid, articulate understanding of our technology, market, and client profile
  • Track record of exceptional and consistent quota achievement
  • Proven success, established customers and contacts, and solid territory knowledge
  • You will need the skill to independently, work with large, complex accounts
  • Ability to source, pursue and close new business


Working at NETSCOUT:

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:


• Generous vacation package

• Equity

• Matching 401k plan

• Tuition reimbursement

• Attractive medical and dental coverage options

• Domestic partner benefits

• Health and Dependent Care spending accounts and Health Savings Account options

• Life and Disability Benefits

• Volunteer Time Off, Matching Charitable Gifts

Location: Minneapolis, MN

Not Specified
Prin IT Business Analyst
Salary not disclosed
Fridley, MN 3 days ago

Are you an experienced Prin IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Prin IT Business Analyst to work at their company in Fridley, MN.


Position Summary: Looking for a business analyst to help with early engagement with the Neuromodulation business. Help to understand the business problem, look at solutions to solve the problem, and define the value to the business. Define business requirements for the solutions. Work with corporate IT to review existing solutions and vendors for fit to business requirements. Develop solution options and approaches for implementation.


Primary Responsibilities/Accountabilities:

  • Responsibilities may include the following and other duties may be assigned. Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value. Work with data sets to define use cases to improve products, processes and/or services. Collaborates with Business Partner (BP), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes. Determine and document business problems and identify solutions internally and externally to solve business problems. Develop plan and technical resources necessary to implement solution. Work with others to finalize timeline to implement. Functional Skills: Ability to analyze data and trends in order to develop software recommendations to solve business problems, develop a plan to implement solutions. Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication. Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools.
  • PECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
  • DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
  • Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
  • Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management:


Qualifications:

  • Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
  • Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management.
  • Requires 7+ years of experience with a Bachelor's Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.
  • Business analysis or Solution Architecture experience
  • Taking an undefined business problem through to a solution
  • Researching technology options and fitting them to business needs.
Not Specified
Patient Experience Advisor
Salary not disclosed
Minneapolis, MN 3 days ago

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

  • Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%


Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

  • Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

  • Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

  • Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

  • Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

  • Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

  • Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

  • Coordinate and present regular client performance reviews in partnership with the Managing Director.

  • Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

  • Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

Qualifications
  • Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

  • Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

  • Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

  • Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

  • Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

  • Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

  • Travel: Willingness to travel up to 25% for client engagements.

Education
  • Bachelor's degree required.

Work Model

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Not Specified
Business Development Associate
🏢 PG Forsta
Salary not disclosed
Minneapolis, MN 3 days ago

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

  • Better together:We check our egos at the door. We work together, so we win together.

Location: The role can be fully remote within the United States. For team members located near one of our hub offices in Chicago, South Bend, or Boston, we work onsite three days a week (Tuesday-Thursday) and work from home the remaining days.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

  • Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

  • Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

  • Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

  • Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

  • CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

  • Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

  • Minimum1 year of experiencein prospecting and pipeline generation

  • Proficiency inCRM systems(Salesforce and preferred)

  • Experience withEnterprise accountsandSaaS salesis a plus

  • Background inhealthcare,inside sales, orclient-facing rolesis advantageous

  • Experience working with or for a Health Plan would be a strong plus

  • Strongwritten and verbal communicationskills

  • Self-starter with excellenttime managementandcollaborationskills

  • Ability tomultitaskand thrive in a quota-driven environment

  • Bachelor's degree preferred

  • 10% or less travel

Why Join Us?

  • Be part of a mission-driven company improving healthcare experiences nationwide

  • Work with cutting-edge technology and industry-leading data

  • Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $54,000 - $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or competitive commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

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