Information Technology Jobs in Braintree

Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded, recognized and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job – make this career move and apply today!

The HVAC Service Estimator & Parts Administrator is responsible for estimating HVAC and plumbing service projects as well as researching, ordering, expediting, and tracking HVAC service parts while ensuring accurate and timely invoicing for the HVAC Service Department. This role is critical to minimizing technician downtime, maintaining service efficiency, and ensuring prompt and correct billing to customers.

The ideal candidate is highly organized, detail-oriented, and comfortable working with vendors, technicians, and customers in a fast-paced service environment.

Key Responsibilities

Estimating, Parts Research, Ordering & Tracking

• Review technician work order notes for repairs
• Gather information and communicate with technicians to provide professional scope of work and quotes for customers.
• Prepare spot quotes and small job estimates for customers.
• Experience in pricing labor, materials and subcontractor work.
• Research HVAC replacement parts using model/serial numbers, OEM documentation, and supplier resources
• Order parts from manufacturers and distributors to meet service timelines and cost targets
• Track all parts orders from purchase through delivery and installation
• Expedite backordered or critical parts as needed
• Monitor open PO’s, back orders and delivery exceptions; proactively resolve issues to prevent schedule impact
• Communicate part status updates to service technicians, dispatch, and service management
• Maintain accurate parts records, including costs, lead times, and warranty status
• Coordinate returns, credits, and warranty claims with vendors

Service Billing & Invoicing Support

• Prepare, review, and process service invoices accurately and promptly
• Verify labor, materials, and parts charges match service tickets and work orders
• Ensure proper markup, pricing, and tax application per company policy
• Resolve billing discrepancies with technicians, service managers, or customers
• Submit invoices according to customer billing requirements and timelines
• Assist with follow-up on missing documentation or approvals required for billing

Administrative & System Support

• Enter and maintain service data in the service management/ERP system
• Support service managers with reporting on parts usage, costs, and billing status
• Assist with process improvements to reduce billing delays and part shortages
• Assist with the implementation and optimization of procurement systems and tools

Customer & Vendor Communication

• Act as a point of contact for vendors regarding parts availability and pricing
• Communicate professionally with customers regarding invoice questions when needed
• Maintain strong working relationships with suppliers to ensure reliable service support

Required Qualifications

• High school diploma or equivalent
• 3+ years of experience in HVAC service administration, parts coordination, or billing (commercial HVAC preferred)
• Strong understanding of HVAC equipment, components, and terminology
• Experience with service management or accounting software
• Excellent organizational and time-management skills
• High attention to detail and accuracy
• Strong written and verbal communication skills

Preferred Qualifications

• Experience with commercial HVAC service operations
• Familiarity with OEM HVAC parts and supply houses
• Experience with Sage / Field service Ops or similar ERP systems
• Basic understanding of service contracts and warranty billing
• Proficient in Excel, Word and other Microsoft tools.

Skills & Competencies

• Parts research and problem-solving
• Multitasking in a fast-paced service environment
• Cost awareness and inventory control
• Customer service mindset
• Strong follow-through and accountability

Work Environment and Physical Demands

• Office-based with frequent interaction with service technicians and vendors
• Standard business hours with occasional overtime during peak service seasons
• Occasional lifting and/or moving up to 50 lbs.

Benefits & Perks:

• Medical, Dental and Vision Insurance
• Flexible Spending Account
• 401k with Company Match
• Profit Sharing Program
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Holiday Pay

About WinOps Management Services

WinOps Management Services is an affiliate of Winthrop Capital Advisors LLC, a Boston-based commercial real estate investment management firm. Winthrop operates across four strategic business lines: operating properties, real estate securities, platform joint venture investments, and loans- providing a broad and dynamic platform for the professionals who work here. WinOps serves as the asset management arm of this platform, delivering hands-on portfolio oversight and operational support across both debt and equity investment vehicles.

We are in a period of meaningful growth, expanding our third-party asset management business and taking on new client relationships that are adding significant scale to our portfolio. This role is being created to support that growth and will offer the right candidate exposure to a wide variety of asset types, investment structures, and analytical responsibilities across a growing platform. Our team is based in Boston, MA and operates on a four-day in-office one-day remote schedule.

Summary

This is a unique opportunity to join a growing platform and gain broad exposure across both debt and equity commercial real estate asset management. The Analyst will be an active member of the asset management team for complex assets within a series of Commercial Real Estate debt-oriented investment vehicles, including first mortgage loans, mezzanine loans, preferred equity, real estate debt and equity securities, and other varied sophisticated credit investments as well as direct equity investments. In addition, the Analyst will support asset management responsibilities for a third-party client portfolio, including NAV calculations, fair value model maintenance, and portfolio-level reporting across a large portfolio of partnership assets.

Essential Functions

• Work as a team with commercial real estate portfolio asset managers
• Produce monthly and quarterly surveillance summaries and reporting for senior review which contain all relevant information related to monitoring borrower performance against business plan and compliance against loan documents as well as aggregated portfolio metrics
• Prepare cash flow models used for forecasting and investment performance
• Generate new reporting as necessary to monitor evolving risks
• Externally interact with borrowers, servicers, individual market experts and other transaction parties
• Meet strict monthly and quarterly deadlines
• Respond quickly and professionally to ad hoc questions and requests for analysis
• Interact closely with Boston, MA and New York, NY teams
• Perform periodic equity investment NAV calculations and maintain fair value Excel models, including updating underlying assumptions, inputs, and market data on a recurring basis
• Review fair value model outputs to identify metrics or inputs that fall outside of established ranges or appear anomalous; flag and escalate discrepancies to the team for review and resolution in a timely manner
• Support third-party asset management responsibilities for a managed client portfolio by coordinating with deal partners to collect property-level financial statements and operating reports from each individual partnership investment
• Collect and gross up partnership-level property financials for a portfolio of 100+ assets within property management and accounting software; ensure data integrity and consistency across all partnership deals to support accurate portfolio-level reporting
• Aggregate property-level financial data across the managed client partnership portfolio and produce comprehensive reports on overall portfolio performance, including key operating metrics, occupancy, and NOI trends
• Review construction loan draws and project progress against milestones, working with servicers and construction consultants to ensure borrowers have achieved conditions precedent to funding
• Request reporting packages and updates from borrowers to complete reports and analysis, as necessary
• Proactively monitor local markets, real estate industry news and trends as well as specific tenant health
• Review monthly loan reporting packages and summarize key metrics, changes and risks

Qualifications

• Minimum of two to three years of relevant experience in commercial real estate asset management, credit, or investments required; exposure to both debt and equity asset types preferred
• Advanced proficiency in Microsoft Excel required, including hands-on experience updating and analyzing complex financial and valuation models; comfort navigating multi-tab models and identifying errors or anomalies in model outputs
• Proficiency in Microsoft Office suite (Word, PowerPoint) and Argus software
• Ability to input, reconcile, and gross up partnership-level financial data is a plus but not required
• Familiarity with NAV calculations and fair value modeling for real estate investment vehicles preferred
•   Experience managing or reporting on large portfolios of partnership or joint venture assets, including aggregating financials from multiple deals
• Exceptional organizational, analytical and problem-solving skills
• Superior verbal and written communication skills
• Extremely detail-oriented, resourceful, and highly motivated with a strong work ethic and pride of ownership in end work product
• Proven ability to manage multiple projects and work well under time/other constraints

Required Education

Bachelor’s degree required, preferably with a concentration in Real Estate, Business or Finance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This person should be nimble and be able to adjust to the ever-changing environment.

Overview/Responsibilities

As aProject Managerbased in our Boston, MA office, you will act as an Owner’s Representative to oversee all aspects of project management ranging from small renovations and fit-out assignments through ground up developments within a mix of corporate, life sciences, healthcare, higher education, hospitality and other institutional new construction and renovation projects. While specific roles and projects may vary, the PM will work on projects in various planning stages, including feasibility, design, construction, and occupancy all ranging in various complexities with wide ranging budget parameters. Candidate may report to a Vice President and above depending on the project assignment. This opening is for our Corporate Services team.

Key Responsibilities

• Demonstrate experience of acting as the project leader and day-to-day contact with client owners and key project team members.
• Ability to assess project scope and assist in determining feasibility.
• Prepare, manage, and update project schedule and budget.
• Manage multi-disciplinary design and construction teams.
• Understand and assist in negotiation of contracts.
• Prepare meeting notes and reports to owner.
• Assist in plan reviews and inspections.
• Maintain project quality and compliance while ensuring a successful project delivery.
• Communicate effectively to various levels of project governance from executive level to field representation.

Qualifications

• BA/BS in Architecture, Engineering, Construction Management or similar.
• 5+ years minimum of work experience in project management, construction, design, engineering, or related field working in a client facing role.
• 2+ years minimum managing projects as an Owner's Representative/Project Manager.
• Experience working on corporate interior fit-out projects.
• Solutions oriented, collaborative, team player who has a “can-do” attitude and is confident in their ability to reach solutions in a dynamic process.
• Capability to manage competing demands on multiple client projects simultaneously
• Excellent written and verbal communication skills with ability to interact well with internal and external clients.
• Strong computer skills and literacy in scheduling, presentation, MS Office Suite, MS Project, and other project management software.
• Science and engineering laboratory design and construction experience a plus
• MEP (mechanical/electrical/plumbing) subject matter expertise a plus
• LEED accreditation, Passive-House or other energy and sustainability experience a plus

Compensation

The salary range for this position is $120,000 - $145,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. In addition to base pay, you may be eligible to participate in our performance-based incentive compensation bonus plan.

In addition, Redgate offers an attractive benefits package that includes a performance bonus based on individual and organizational success, health care coverage, dental, vision, and a 401(k) plan with an employer matching contribution policy.

Redgate is an inclusive, Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, political affiliation, disability, genetic information, age, membership in an employee organization, parental status (including pregnancy), military service, any other legally protected class, or other non-merit factors.

About Liberty:

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience —with safety and reliability at the forefront. We’ve built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.

Overview:

Responsible for a broad spectrum of duties, covering all aspects of project management, including project planning, cost management, cost estimating, time/labor management, quality management, contract administration, and safety management. The Senior Project Manager is responsible for ensuring that all aspects of project management are successfully completed. Manages overall project planning, scheduling, resource allocation, project specific estimating, submittal/RFI procurement, document control, constructability resolutions, aspects of project accounting, project specific purchasing and safety, while providing technical direction and ensuring compliance with quality standards.

Duties & Responsibilities:

• Oversees the construction project from start to finish.
• Develops project schedules and labor plans.
• Ensures optimum utilization of resources, including labor, materials and equipment, and their procurement at most cost-effective terms.
• Develops effective communications and mechanisms for resolving conflicts among various stakeholders and participants.
• Manages project estimating including all project changes.
• Oversees Submittal/RFI Procurement.
• Ensures proper Document Controls both in the office and in the field.
• Works with the accounting office to ensure that all aspects of Project accounting functions are complete.
• Ensures that construction activities move according to pre-determined schedule.
• Devises the project work plans and make revisions as and when need arises.
• Communicates effectively with the field staff, construction managers, clients and sub-contractors.
• Monitors the progress of the construction activities on a regular basis and holds regular status meetings with our field staff.
• Maintains strict adherence to budgetary guidelines, quality and safety standards.
• Performs weekly inspections of construction sites.
• Attends weekly project meetings.
• Identifies and proposes solid solutions to constructability issues.
• Reports weekly on project status.
• Performs multiple duties as necessary to timely and accurately complete project responsibilities (PM/APM/Asst. Est./ ETC.).
• Travels as needed to support the organization as needed.
• Maintains a complete understanding of the current status of the assigned project and organization, contributing to the growth and success of the business.
• Performs other related duties as required or directed.

Qualifications:

• Bachelor's degree in engineering or construction management.
• High degree of Division 6, 10, 12, 32 construction knowledge and analytical skills preferred.
• Strong ability to read and understand project plans and specifications.
• Robust experience with project planning, forecasting and cost Estimating.
• Proficiency with PC and software, including Microsoft Office, Digital Takeoff programs, Bluebeam, Onscreen Takeoff, AutoCAD, Microsoft Project and Timberline.
• A strong understanding of the critical importance of project safety.
• Excellent communication, organization and time management skills.
• Ability to effectively plan, organize and schedule and make logical decisions based on new information.
• Ability to work and contribute in a professional, team-oriented environment.
• Willingness and ability to wear multiple hats (PM/APM/Asst. Est./Asst. BIM, etc.)
• Ability to travel to other regions as needed.

Working Conditions:

Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level and spend additional time on the physical job site or construction trailer. Job site walking.

Disclaimer:

• The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Job title: Project Manager

Reports to: Operations Manager

The Role:

• Manage KCB projects from pre-construction through completion, meeting expectations on schedule and budget while upholding the company’s standards for quality, safety and efficiency.
• Build effective working relationships with the KCB team as well as customers and design team
• Manage all project permitting and inspections, and ensure the work meets all regulatory requirements
• Participate actively in KCB’s culture of team building, training and constant improvement of our work 

Responsibilities of the Role:

• Manage the completion of any contracted pre-construction scope
• Develop complete knowledge and understanding of the project by studying all available information; confirm budget structure and identify key project milestones 
• Manage the project’s safety program, including generation of specific plan, employee orientation, supply management, and regular inspections.
• Create accurate scopes of work or purchase orders for sub/vendor teams, and manage the buyout process on-schedule
• Help the Site Super to maintain a clean, well-organized work space. Confirm that job site conditions, including appearance, attitude and morale of staff, are in line with KCB Baseline standards.
• Works with the Site Super to provide KCB tools and equipment, or rental gear, for the project as needed, and arrange transport to the site. 
• Supports Site Super as they track hardware, material and supply needs for the project and organize their arrival: condensing lists and analyzing for efficiency, using as little KCB staff labor as possible to cause materials to arrive on site, on time.
• Works with the Site Super to manage the quality control process for the project
• Review crew hours daily, ensuring these are correct for billing.
• Update project schedule on an ongoing basis; share updates to project group and client at scheduled intervals and use updated info to create lookaheads with Lead or Super
• Generate accurate and timely biweekly project requisitions and payments, and maintain expected cashflow throughout the duration of the project
• Create Change Events when scope changes arise, move these into timely approval to avoid at-risk work and maintain a full understanding of approved Change Orders
• Participate in regular site meetings between customers (including their design team, if applicable) and KCB project staff. 
• Maintain complete Procore project documentation, including RFIs purchase orders, sub commitments, change order logs, shop drawings, Owner meeting correspondence 
• Create punch list with project team and manage its completion
• Manage the completion and closeout of subcontractors’ scopes and documentation 
• Supervise the creation of the project’s Owner Manual
• Complete final organization and archiving of project files

Skills and Qualifications:

• 4+ years’ experience as Project Manager on projects exceeding $1M value 
• A track record of successfully completed projects, including healthy customer and team relationships, and strong financial outcomes, at end of job
• Strong skills with Procore project management, or similar, and fluency in all aspects of computer-based project management: email, document storage, spreadsheets, etc
• Exceptional communication skills, verbal and written
• Organizational, scheduling and time-management skills: ability to generate flow on a project
• Familiarity with all normally-encountered residential systems e.g. MEP, integration
• Valid MA driver's license and personal work vehicle 
• Self-motivation: approach work with an inherent sense of urgency and purpose
• Ability to lead a team effectively, including conflict resolution and a shared understanding of purpose
• Excellent problem-solving skills, and the ability to quickly identify an effective course of action
• Consistent, effective personal task management process

LICENSURE and CERTIFICATION (at hire or within 6 months of employment)

• Maintain current, unlimited MA Construction Supervisor’s license, codebooks and familiarity with the latest revisions of all applicable codes. 
• Maintain RRP licensing and ensure these practices are being followed where applicable. 
• Maintain OSHA 10 or OSHA 30 certification and ensure job site is in compliance. 

Pay and Benefits:

• Competitive wages based on experience and qualifications 
• Health and dental insurance 
• 401k plan with company matching 
• Paid time off and holidays 

Doctor of Medicine | Geriatrics

Location: Massachusetts

Employer: Barton Associates

Pay: Competitive weekly pay (inquire for details)

Shift Information: 6 hours

Start Date: ASAP

LocumJobsOnline is working with Barton Associates to find a qualified Geriatrics MD in Massachusetts!

We are seeking a Geriatrics Physician for a 15-day assignment starting Jun 22, 2026, in MA. The selected Physician will provide dedicated care at assisted living facilities, managing ongoing illnesses, addressing higher acuity cases, performing new patient evaluations, and overseeing admissions and discharges with a flexible schedule of 5-6 hours per day.

Responsibilities and Duties

• See all patients between two assisted living facilities at least once per month.
• Check in with staff at the assisted living facility, reviewing notes from the previous day/night to prioritize patients needing attention.
• Log all patient information at the end of each day.
• Consult with the rehab team to share patient updates.
• Perform initial evaluations for new arrivals, as this must be completed by a Physician.
• Provide additional support for patients/residents' primary care.
• Manage ongoing illnesses, including diabetes and hypertension, as well as higher acuity cases.
• Address new patients arriving from hospitals who are rehabbing from various ailments/injuries.
• Handle admissions and discharges.

Additional Information

• Experience with Office Ally EMR is required.
• Proficiency with Google Workspace/Gemini and Doximity is essential for efficient patient appointments and charting.
• Collaborate with two Nurse Practitioners who will also be seeing patients.

Benefits

• Strong compensation
• Travel-related expenses covered
• A-rated medical malpractice insurance provided
• Dedicated recruiter for future travel opportunities

What are Locum Tenens Jobs?

Locum tenens jobs, sometimes referred to as travel assignments, are contract positions that help meet patient care needs at various healthcare facilities and hospitals for a defined period. These roles can vary in length from a single week to over a year, often with options for extension.

Medical professionals who undertake locum or travel work possess the same qualifications as permanent staff and frequently opt for these roles due to benefits such as competitive remuneration and greater scheduling flexibility.

#LI-SC1

About Barton Associates

The Locum Tenens Experts

Barton Associates is a leading national locum tenens physician, physician assistant, dentist, CRNA, and nurse practitioner staffing company. Whether you need long term support for your practice, short term vacation coverage, immediate coverage due to an unplanned absence or resignation, or anything in between, our locum tenens experts are here to help.

The Best Talent in the Industry

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  Our experienced recruiting team conducts thorough interviews and reference checks to ensure that we have the best network of locum tenens physicians, dentists, physician assistants, and nurse practitioners in the industry – ready to go when you are.

  
  
  

Maximize Patient Access And Revenue

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• 
  

  Locum tenens staffing through Barton Associates is an effective way for your organization to optimize patient access, ensure continuity of care, and maximize revenue generation.

  
  
  

Flexible Solutions Your Organization Needs To Thrive

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• Whether you need long term coverage for your practice, short term vacation coverage, or anything in between – you can trust Barton Associates to provide the flexible staffi­ng solutions your organization needs to thrive.
  

A Proactive Approach

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• We recruit new locums every day, actively help our physicians, dentists, physician assistants, and nurse practitioners obtain new licenses so they’re ready to work in your state at a moment’s notice. We can also help your organization credential locums in advance of a specific need – greatly improving your ability to react to unforeseen­ staffing challenges.
  

Fast, Easy, Efficient Hiring Process

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• From securing the perfect candidate to credentialing and travel-related issues, our experts handle the entire locum tenens staffing process for you – so you can focus on your practice. Just let us know what you need and we’ll take care of the rest!
  

Medical Malpractice Insurance Provided

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• Many agencies charge additional separate fees for medical malpractice coverage. Barton Associates provides ‘A’ rated medical malpractice insurance for our locum tenens providers on assignment at no additional charge.
  

Industry Leading Support

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• When you work with Barton, you’re supported by an entire team of experts; including recruiters, account managers, licensing and credentialing specialists,travel coordinators, and others with one goal — to make the process as fast, easy, and efficient as possible.
  

1710015EXPPLAT

Position Purpose:

Oversees the high-level professional and supervisory work involved in advising the Executive Director on legal matters and managing all activities of the legal department; represents the Commission in litigation and administrative matters.

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Advises the Executive Director and the Board of Commissioners on legal issues.
• Manages the Law Division.
• Provides for the representation of the Commission, its members, officers and employees in litigation and in administrative matters through the use of house counsel or outside counsel.
• Approves all contracts, leases, easements and official documents to form.
• Negotiates all contracts and other agreements with third parties on behalf of the Commission.
• Implements policies for improvements of service and maximum efficiencies.
• Makes final decisions regarding the direction or solutions to issues and projects and communicates plans with supervisors.
• Oversees compliance with the Consent Decree (Commission wide) and represents the Commission in environmental compliance matters against outside parties, EPA, and DOJ.
• Manages ongoing programs related to the Consent Decree, Lead and Copper Rule, and any other water, sewer or stormwater programs related to compliance, in conjunction with other Commission Departments.
• Attends public meetings, presents testimony or other projects.
• Communicates with internal parties (employees, management, directors, etc.) and with external parties (outside counsel, adverse parties, customers, claimants and general public).
• Represents the Commission in litigation (various courts and administrative proceedings).
• Coordinates work activities with other Commission departments or outside agencies to prevent delays in actions required to improve services to the public.
• Ensures adherence to collective bargaining agreements and other Commission policies and initiates staff actions such as promotions, transfers, discharges and disciplinary measures. Evaluates staff performance and recommends training where required.
• Maintains involvement in the resolution of all grievances.
• Interviews job applicants from eligibility lists and prepares individual recommendations. Performs similar or related work as required, directed or as situation dictates.

Recommended Minimum Qualifications:

Education Training and Experience:

Juris Doctor J.D. degree from an accredited law school required. Admission to the Massachusetts Bar of Twenty-five (25) years standing; at least Fifteen (15) years of which were in a supervisory capacity, preferably in the public sector, working with local, state and federal government. Required civil and federal litigation experience. Must have experience in the municipal and utility service sector, water, wastewater and/or construction industry, with five (5) years' experience in the public sector, working with local government preferred; Experience with the management of large contractual annual budgetary priorities; Experience with internal and external communication working with marketing strategies governing construction projects. Must be a licensed attorney in Massachusetts and a member in good standing of the State Bar Association. Additional admission to the Federal US District of Massachusetts, 1st Circuit Court of Appeals is helpful. Any equivalent combination of education, training, and experience.

Knowledge, Ability and Skill:

Knowledge: Advanced working knowledge of municipal law, environmental law, real property, torts, intergovernmental relations, public employment, and litigation; knowledge of legal procedures and departmental policies and procedures; knowledge of supervising supervisors; working knowledge of litigation procedures; knowledge of collective bargaining agreements and other Commission employment policies.

Ability: Think tactically and analytically; communicate effectively and tactfully with staff and the public; analyze laws; compose correspondence; prioritize and complete multiple tasks at one time with frequent interruptions; operate a computer with intermediate MS Office skills; manage staff; create spreadsheets and maintain records; use telephone system.

Skill: Superior management skills; excellent communications skills; problem solving skills; project management skills; Strong interpersonal and organizational skills; excellent verbal and written communication skills; proficient skills in the use of computer applications; excellent interpersonal skills resulting in collaborative conflict resolutions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to work in the field and is regularly required to convey information to employees and the public. This position is regularly required to sit, talk, hear, use hands to finger, handle, feel or operate objects, tools, or controls, and reach with hands and arms as in picking up paper, files, and other common office objects and meter reading equipment. Employee may occasionally lift and/or move objects weighing up to 10 pounds. Vision and hearing at or correctable to normal ranges.

Supervision:

Supervision Scope: Performs various duties of a routine to complex nature following acceptable standards of quality and performance; requires independent judgment in determining methods of completion and carrying out assignments. Supervision Received: Works under the general direction of the Executive Director and in accordance with applicable Massachusetts General Laws, city policies and relevant state, federal, and local regulations and standards. Follows established work plan and completes work in accordance with established departmental policies and standards; issues are referred to supervisor.

Supervision Given: Legal Department Staff.

Job Environment:

• Work is performed under typical office conditions; work environment is moderately noisy.
• Operates computer, calculator, copier, facsimile machine, and other standard office equipment.
• Contacts are by phone, through correspondence, and in person; they generally consist of an information exchange dialogue, discussing routine and semi-complex issues.
• Has access to confidential information including personnel records, which requires discretion and professional office protocols.
• Errors could result in delay of department services and have legal and/or financial repercussions.

Affirmative Action/Equal Opportunity Employer

Title: UX Content Designer
Remote: East Coast Hours
Pay: $59 - 64 per hour
Duration: 9 month contract

Job Description:

The Planet Group is seeking a UX Content Designer to partner with cross-functional teams to create clear, effective, and user-focused content for digital products. In this role, you will collaborate closely with product owners, designers, engineers, analysts, researchers, and other content designers to shape intuitive product experiences. You will also work with insurance product subject matter experts (SMEs) to understand business requirements and translate complex information into simple, meaningful content for users.

• Partner with product owners, designers, engineers, analysts, researchers, and content designers to support product development.

• Collaborate with insurance product SMEs to understand requirements and translate them into user-centered content.

• Identify opportunities to improve the user experience through strong content strategy and information architecture.

• Write clear, concise, and effective content that aligns with established tone, voice, and brand standards.

• Apply language best practices for digital platforms and channels.

• Continuously evaluate UX effectiveness and incorporate user feedback to improve and optimize content.

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience.

• Experience writing content for digital applications (productivity application experience is a plus).

• Strong collaboration skills and the ability to work with cross-functional teams.

• Experience applying content strategy methods and tools, including:

  • Content audits

  • Competitive assessments

  • Quantitative analysis

  • Gap analysis

  • User research

  • Persona development

• Strong analytical skills with the ability to synthesize complex information.

• A portfolio of written work demonstrating creativity, business impact, and measurable results.

• Stakeholder relationship management: Ability to effectively communicate and collaborate with product and business owners while building strong working relationships.

• Agile environment experience: Ability to navigate competing priorities, legacy decisions, cross-departmental initiatives, and evolving stakeholder needs.

• Systems thinking: Ability to understand complex product ecosystems, user roles, and system requirements.

• Design communication: Ability to clearly articulate content design decisions and best practices while proactively seeking feedback.

• Experience working with data-heavy enterprise systems or internal tools designed to improve employee efficiency.
  
  #CDM

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Unit Service Technician provides a broad range of care and services to patients, including but not limited to, EKG, phlebotomy, blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills, patient transport and securing equipment and supplies under the supervision of Nursing Supervisor. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Night Float Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Does this position require patient care? Yes

Essential Functions:

Provision of a Safe Environment:

• Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
• Assists in the application of restraints under the direction of the provider. Follows and maintains restraint policies under supervision of licensed nurse.
• Anticipates and identifies patient safety risks in cooperation with licensed nurse and take appropriate action.
• Demonstrates knowledge of the location of emergency equipment.
• Delivers back up Code Cart to area upon Code Blue announcement. Stands by in a Code Blue to assist in equipment retrieval and patient transport. Restocks back up Code carts as necessary.
• Rounds and returns loose oxygen cylinders to appropriate storage areas.
• Clears hallways of clutter.

Organizational Ethics:

• Interacts with patients, families and staff in a professional manner, projecting a positive public image.
• Respects and supports a culturally diverse staff and patient population.
• Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
• Respects and maintains the confidentiality and privacy of patient, employee and hospital information at all times.
• Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN, Nursing Director or Nursing Supervisor, as needed.
• Dresses appropriately and according to dress code requirements, including wearing visible hospital I.D. badge that identifies self at all times.

Management of Resources:

• Efficiently organizes time and prioritizes requests for service based on urgency.
• Cleans equipment as needed.
• Delivers linen to units as requested.
• Disposing of trash, soiled linens, medical waste and disposable items, appropriately and as necessary.
• Provides assistance to co-workers, as requested.
• Is flexible and adapts to changing patient and department needs including, but not limited to, offering assistance to other team members and adjusting assignments.

Management of Information:

• Reviews and is knowledgeable of appropriate policies, procedures and work rules.
• Demonstrates an understanding of hospital emergency codes and how to call a code.
• Utilizes hospital E-mail to access staff meeting minutes, notices and memos.
• Reads and reviews meeting minutes and clinical updates.
• Participates in staff meetings and appropriate in-services.
• Maintains timely ongoing verbal communication with RN throughout the shift, regarding patient condition including, the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patient's condition and/or monitoring alarms (for example: change in vital signs, change in patient's mental status, complaints of pain, abnormal blood sugar, patient fall or other injury, patient concerns with care).
• Accurately collects and records patient data (vital signs, intake and output, blood sugar, weights, restraint care/monitoring, other) and complies with hospital documentation standards to ensure a complete and accurate patient record.

Collaborative Interdisciplinary Care:

• Maintains and fosters a teamwork approach to patient care.
• Transports patients and equipment throughout the hospital as requested. Uses appropriate safety techniques and body mechanics when moving patient. Remains with the patient or ensures patient is attended by staff when off other home unit. Stretcher is cleaned after every transport with an antibacterial as provided in the department.
• Delivers specimens to laboratory as needed, following proper procedures related to the handling of specimens during transport, as requested by staff.
• Strictly practices Standard Precautions. Checks with nursing staff for specific instructions if necessary.
• Performs the transportation of the deceased to the morgue in a respectful manner. Always uses proper morgue stretcher and is accompanied by a second escort.
• Performs technical duties including EKG and phlebotomy under the supervisor of a licensed Nurse.
• Obtains lab specimens as requested by Nursing Supervisor.
• Obtains labs for in-house draws on 11p-7a shift for 1am and 4am rounds, in accordance with lab policy.
• Adheres to laboratory policy and procedure when retrieving lab specimens including the proper labeling of all specimens.
• Performs EKG's as requested by nursing/provider and obtains old EKG's in MUSE system.
• EKG's are brought to provider for immediate review upon completion.
• Assist providers with patient procedures as needed.
• Notification of need for repair of medical equipment to appropriate parties.
• Covers the switchboard operator function during breaks. Is able to appropriately perform the function including Code Blue and RRT notification.

Patient/Family Education:

• Addresses patient comfort and information needs by providing informative, non-clinical information to patients and families, orienting patients/visitors to the hospital, unit, patient room services.
• In collaboration with the licensed nurse, reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction, such as instruction for using the call light and safety requirements.

Competency:

• Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, (for example: DPH, JCAHO, Boston fire codes, OSHA).
• Maintains and demonstrates compliance with hospital and nursing competencies and care standards.
• Maintains competence in relation to a variety of technical skills that may include, but are not limited to, performing EKGs and blood glucose monitoring, applying simple dressings and Heartsaver CPR and AED skills.

Qualifications

Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Experience as a medical technician or patient care assistant preferred

Knowledge, Skills and Abilities:

• Staff adheres to all I C.A.R.E. Standards.
• Ability to effectively speak, read and write using the English language.
• Ability to pass clinical competency, basic math and reading testing.
• Ability to perform basic math calculations and measurements, in order to measure height and weight, intake and output and calorie counts.
• Ability to accurately interpret and utilize basic medical terminology and abbreviations.
• Ability to enter and retrieve computerized information.
• Physical ability to push, transfer, and pull heavy loads throughout assigned shift.
• Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served.
• Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
• Organizational skills to set priorities and efficiently complete assigned work.
• Ability to manage stress related to patient care issues, and changing hospital climate and personnel issues.

Additional Job Details (if applicable)

Physical Requirements:

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)