Information Technology Jobs in Alexandria

The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

• 
  
• Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
  
• Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
  
• Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
  
• Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
  
• Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
  
• Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the program team.
  
• Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
  
• Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
  
• Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
  
• Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
  
• Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
  
• Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
  
• Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
  
• Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
  
• Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
  
• Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
  
• Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
  
• Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
  
• Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
  
• Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
  
• Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
  
• Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
  
• Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in a technical or managerial discipline.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
  
• Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
  
• Experience working in or supporting DoD environments preferred.
  
• Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
  

Preferred Qualifications:

• 
  
• ITIL Foundation or equivalent process management certification desirable.
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $110,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

We are looking for a Subject Matter Expert - Intermediate to join our team in support of a DoD customer in Alexandria, VA. The SME will serve as a technical expert on executive-level project teams providing technical direction, interpretation, and alternatives. The individual in this role will provide support, analysis and research into exceptionally complex problems, and processes relating to the subject matter, with expertise in a particular area of Information Technology (e.g., Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management).

Responsibilities Include:

• 
  
• Evaluate new and emerging technologies through market research and prototyping to support customers business objectives.
  
• Assess performance of existing network/ systems and proposed changes, including post-deployment analysis to ensure systems meet design specifications and operational expectations.
  
• Develop Performance Management Plans (PMPs) and produce Performance Analysis Reports (PARs) documenting benchmarking methodologies, test conditions, procedures, and results.
  
• Provide actionable recommendations to resolve performance issues, enhance system capabilities, and proactively identify risks within production network equipment.
  
• Lead requirements development efforts by gathering, documenting, reviewing, consolidating, and refining functional and technical requirements in coordination with stakeholders.
  
• Facilitate and lead requirements review sessions and meetings to define networking requirements for assigned projects, including analysis of collected data.
  
• Develop and maintain Requirement Traceability Matrices (RTMs) to ensure alignment of requirements throughout the design, build, and test phases of the delivery lifecycle.
  
• Identify, evaluate, and recommend new and emerging technologies for systems and equipment in compliance with standards, policies, and guidelines.
  
• Plan, conduct, and document laboratory assessments of hardware and software supporting classified and unclassified services to ensure interoperability and connectivity among stakeholders.
  
• Provide input to the development of Technology Assessment Plans (TAPs)-including scope, objectives, configurations, technical approach, schedules, roles, and independent cost estimates-and produce After Action Reports (AARs) documenting methodologies, results, and recommendations.
  
• Support technology refresh and upgrade initiatives by identifying emerging network capabilities, establishing product evaluation and selection criteria, and developing system evaluation methods and procedures.
  
• Produce formal recommendations and executive briefings outlining findings, strategy, and capability roadmaps, while coordinating overall technology planning and tracking implementation activities.
  
• Analyze industry and Government data on technology changes impacting the DISN and commercial telecommunications sector and provide preliminary design and implementation guidance to support strategic planning and decision-making. Areas include wireless technologies, IPv6 transition (NIPRNet/SIPRNet), NetOps and cyber defense (JTF-GNO), VoIP/DSN, VTC and streaming video, core system refreshes, and emerging standards aligned with DoD mandates.
  
• Provide SME engineering services to design, configure, test, implement, and sustain STIG-compliant network and security architectures, including NAC (802.1x), reverse proxy and load balancing, web filtering, DNS/DHCP/IPAM, VPN, wireless/IDS, VDI support, VoIP/VTC/streaming, Check Point firewalls and MDM, NMS tool suites, MPLS architecture, SATCOM support, and DR/COOP planning; perform Tier IV troubleshooting and produce required technical documentation (ECRs, ITRs, NSOs, AARs, test plans/reports, and as-built diagrams).
  
• Provide Cloud-certified SME engineering support for on-premises to Cloud migrations, coordinating with CSPs (e.g., Azure, AWS, Oracle, Google Cloud, MilCloud2) and facilitating integration with Secure Cloud Computing Architecture (SCCA) BCAP in multi-cloud environments.
  
• Develop and maintain Cloud migration documentation to ensure accurate knowledge management and configuration records.
  
• Engineer, implement, and sustain the Enterprise F5 Application Delivery Controllers (ADCs) supporting DoD DMZ, data center, and Cloud-hosted applications, including Tier 3 support and configuration of GTM (DNS), LTM, and APM modules in compliance with DISA STIGs and industry best practices.
  
• Implement F5 break-and-inspect capabilities to meet DISA Cloud security requirements and coordinate with CSPs and developers to establish Layer 7 health monitoring.
  
• Thinks independently and demonstrates exceptional written and oral communications skills.
  
• Applies extensive technical expertise and has full knowledge of other related disciplines.
  
• Guides the successful completion of major programs and may function in a project leadership role.
  
• Develops technical solutions to complex problems that require the regular use of ingenuity and creativity. Work is performed without appreciable direction.
  
• Exercises considerable latitude in determining technical objectives of assignment.
  

Required Skills, Qualifications and Experience:

• 
  
• Minimum Requirement:
  
  • 
    
  • 10 years of experience in a relevant field, (e.g., Computer Science, Engineering, or Information Systems/Technology).
    
  
  
  
• Certification Requirements:
  
  • 
    
  • DoD Approved 8570 Baseline Certification:
    
    • 
      
    • Category IAT Level III (CCNP Security, CASP+ CE, CISSP, CISA, GCED, GCIH).
      
    
    
    
  • Computing Environment Certifications:
    
    • 
      
    • Cisco Certified Network Professional-Enterprise (CCNP-E) is required.
      
    • Check Point Certified Security Administrator (CCSA) is required in addition to the Cisco certification.
      
    
    
    
  
  
  
• Clearance Requirement:
  
  • 
    
  • This position requires a SECRET with a Tier 5 investigation.
    
  
  
  

Preferred Qualifications:

• 
  
• Check Point Certified Security Expert (CCSE)
  
• AWS Cloud Practitioner
  
• Microsoft Certified: Azure Fundamentals
  
• Comp TIA Cloud+
  
• Cisco Certified Internetworking Expert -Enterprise Infrastructure (CCIE-EI).
  

Compensation: $120,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Sughrue Mion, PLLC, a leading Intellectual Property law firm located in Washington, DC, is seeking an experienced Electrical Engineering/Computer Science Patent Attorney.

Purpose Statement: Assist with various tasks related to patent prosecution including all aspects of preparation and prosecution of patent applications, and research and analysis of technologies. Technology areas such as internet technologies, semiconductor design and manufacturing process, computer software and hardware, microprocessor circuits and systems, telecommunications, communications protocols and systems, and electrical circuits.

Education and Experience: Bachelor's degree in Electrical Engineering, Computer Engineering or Computer Science. Law degree from an ABA accredited law school and admission to at least one state bar (for attorney). Strong academic credentials. Registered to practice before the USPTO. Two or more years of substantial recent patent prosecution experience.

Experience as a patent examiner a plus.

Position Location:

This position is located in the Washington, DC office and is generally offered with a hybrid option of in-office and remote, as required.

Are you ready to accelerate your career with a company redefining the future of robotics, AI, and computer vision? Prime Vision is rapidly expanding across North America, and we’re seeking a driven, strategic Inside Account Representative to help fuel that growth. This is a high‑impact role for a motivated sales professional who thrives in fast-paced, tech-forward environments. You’ll be at the forefront of introducing disruptive automation technologies to major players in e‑commerce, warehousing, logistics, and final‑mile operations. Working closely with senior leadership, you’ll play a key role in shaping our market presence and winning new business across North America.

What you’ll do

• Develop, manage, and grow a high-quality pipeline to consistently exceed assigned sales targets.
• Execute a consultative business development strategy, owning the full lifecycle from lead identification and outreach to customer acquisition—with potential opportunities in account management.
• Conduct strategic warm and cold outreach to prospective companies across North America.
• Manage inbound leads with thoughtful communication cadences that build meaningful, long-term customer relationships.
• Build strong technical expertise in robotics, AI, and advanced vision software to confidently articulate Prime Vision’s differentiators and competitive advantages.
• Collaborate with Corporate Marketing to shape, support, and execute targeted campaigns and growth initiatives.
• Partner closely with the VP of Business Development to align with the North American strategic plan and strengthen the overall pipeline.
• Deliver virtual and in-person solution demonstrations that effectively communicate value and ROI to prospective partners.
• Represent Prime Vision at industry conferences and trade shows, engaging prospective customers, supporting live demos, and strengthening our market presence.

Requirements

• 2–5 years of proven B2B sales success in high-growth environments, preferably within software, robotics, automation, or AI-driven solutions.
• Demonstrated hunter mentality with a strong track record of building and advancing new business opportunities.
• Experience developing partnerships across diverse industry verticals.
• Ability to quickly understand and communicate technology, software, robotics, or other disruptive solutions.
• Skilled in building business cases and tailoring presentations for specific industries or partner needs.
• Willingness to travel for customer meetings, on-site opportunities, and industry events.
• Professional demeanor and self-starter mindset; experience in a start-up or scaling environment is a plus.
• Hybrid role requiring at least three (3) days per week in our Arlington, VA headquarters.

Qualifications

• Autonomous, entrepreneurial, and proactive approach to work.
• Strong working knowledge of CRM systems and commitment to accurate data capture.
• Excellent interpersonal communication and presentation skills.
• Creative, relationship-driven problem solver with a solutions-first mindset.
• Highly organized, detail-oriented, and data-driven.
• Bachelor’s degree required.
• Genuine passion for robotics, AI, and contributing to an innovative, fast-evolving environment.

Benefits

• Competitive base salary
• Performance-based incentive bonus plan
• Commuter allowance
• Comprehensive health, dental, and vision insurance
• 401(k) with company match

Prime Vision is shaping the future of robotics and AI in logistics—and this role is your chance to be part of that journey. If you're ready to contribute to a high-performing team and help drive transformation across North America, we’d love to hear from you.

Convinced this job fits you?

Join us on this exciting journey as we continue to shape the future of robotics and AI in logistics. Elevate your career at Prime Vision and contribute to the growth of a company at the forefront of innovation. Apply today and elevate your career with a company at the forefront of innovation! We would love to receive your resume and motivation letter or -video! Please send your application to HRat

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

We are seeking a highly skilled Asset Manager to work in Alexandria, VA. The role will be on-site and will require a public trust clearance or the ability to obtain one.

Responsibilities:

• Oversee the entire lifecycle of NSF-owned IT hardware assets, including workstations and mobile devices.
• Develop and implement asset management policies and procedures in line with the 3-year technical refresh cycle.
• Track asset inventory, usage, and maintenance schedules using ServiceNow.
• Ensure compliance with organizational policies, standardization initiatives (CCPP and CAMP), and regulatory requirements.
• Analyze asset data to optimize usage and reduce costs, particularly focusing on warranty expiries and replacement planning.
• Establish and manage a bench stock of IT hardware supplies within the IT Service Desk workspace.
• Manage the procurement, deployment, and replacement of approximately 1,000 workstations annually, and ensure efficient upgrade of 170 handheld mobile devices.

Qualifications:

• Bachelor’s degree in IT, Business Administration, or a related field.
• Experience (3 - 5 years) in asset management or a related role. *
• Proven experience in project management, preferably with certification (PMP, PRINCE2, etc.).
• Strong organizational, analytical, and leadership skills.
• Proficiency in ServiceNow. *
• Excellent communication and leadership abilities. *
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.

If you thrive on solving complex problems and building meaningful connections, we’d love to hear from you. Join our team and make an impact today!

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Senior CPIC / TBM Portfolio Lead

Employment Type: Full-Time

Location: Washington, DC, USA

Salary Range $110,000 – $135,000 annually

Position Overview

The Senior CPIC / TBM Portfolio Lead supports Federal Chief Information Officer (CIO) organizations in overseeing IT investment portfolios and driving the adoption of Technology Business Management (TBM) frameworks. This role provides leadership across CPIC lifecycle activities, IT financial transparency initiatives, and executive-level portfolio reporting.

Key Responsibilities

- Lead Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management functions.

- Direct Technology Business Management (TBM) framework implementations, including Apptio cost modeling and configuration.

- Deliver CIO-level portfolio analytics, performance metrics, and IT investment reporting.

- Oversee the alignment of financial, operational, and technical data with the TBM taxonomy.

- Manage Apptio data ingestion processes and end-to-end IT cost modeling activities.

- Lead the development, review, and submission of OMB Exhibit 53 and Exhibit 300 materials, including IT portfolio summaries and business cases for major IT investments.

- Produce CIO governance deliverables, executive dashboards, and briefing materials for senior leadership.

Experience and Qualifications

- Ability to successfully pass an extensive federal government background investigation.

- Bachelor's degree in Information Systems, Business Administration, Public Administration, Finance, or a related field.

- Five to eight years of experience supporting Federal CIO organizations.

- Demonstrated experience leading or supporting CPIC and TBM program implementations.

- Strong hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management tools and systems.

- Exceptional written and verbal communication skills, including experience briefing senior executives.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Professional certifications such as TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).

Jr. ServiceNow Developer w/ Active Top Secret or DHS Clearance

Location: Hybrid in Ashburn, VA (must be onsite 2-3 days per week)

InDev is seeking a Jr. ServiceNow Developer to design, build, and enhance ServiceNow applications and integrations that support homeland security mission outcomes. You'll work hands-on across ITSM and adjacent modules, develop high-quality scripts and flows, integrate with enterprise systems, and collaborate within an Agile team to deliver secure solutions aligned with DHS standards and FedRAMP requirements. This role will provide hands-on development for the government ServiceNow platform. This role also will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This position requires an active Top Secret clearance and/or active DHS clearance. Salary will be based on number of years of experience.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Development & Configuration

• Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements.
• Build workflows, dashboards, catalog items, and integrations with enterprise systems.
• Implement automation and performance improvements across ServiceNow capabilities.
• Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).

Integrations & Automation

• Implement integrations using REST/SOAP, MID Server, IntegrationHub, and scripted transforms.
• Automate workflows with Flow Designer and platform APIs; optimize performance and data quality.

Quality & Delivery

• Participate in grooming and refinement; estimate and deliver within Scrum sprints.
• Use ATF and unit tests; perform code reviews; manage update sets and basic CI/CD (e.g., Git branching, peer review, promotion workflows).
• Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.

Security, Compliance & Standards

• Follow platform secure coding practices; support FedRAMP, FISMA, and Section 508 considerations.
• Adhere to platform standards, naming conventions, and release governance; contribute to technical documentation and SOPs.

Stakeholder Collaboration

• Translate user stories into technical solutions; demo features in sprint reviews.
• Partner with BA/PM/architects to ensure traceability from requirements to delivered functionality.
• Collaborate with stakeholders, business analysts, and architects to translate requirements into ServiceNow solutions to include feature definition and creation and management of Jira epics and user stories.

QUALIFICATIONS

• Must hold an active Top Secret clearance and/or active DHS clearance.
• A Bachelor's degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of three (3) years relevant specialized experience.
• 3+ years of ServiceNow development experience
• CAD (Certified Application Developer - ServiceNow) certification required.
• Hands-on experience with JavaScript.
• Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
• Proven experience delivering projects using Agile methodologies.
• Hands-on experience with out-of-the-box ServiceNow features, such as workflows, scoped applications, and business roles.
• Proficient in cloud-based enterprise application platforms for IT services, operations, and business management.
• Strong communication skills to interact with technical teams and government stakeholders.

NICE TO HAVES

• Experience with DHS or CBP programs.
• Knowledge of enterprise governance, TRM processes, and AI/automation initiatives.
• Familiarity with Section 508, FISMA, and FedRAMP requirements.

Clearance: Must hold an active Top Secret clearance or DHS clearance.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.

SteerBridge Strategies is a modern technology company delivering innovative, mission‐focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‐grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‐solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Here is what you need:

Bonus if you have:

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.

Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.

Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.

Experience supporting solution experts and solution advisors in translating functional requirements.

Ability to collaborate on ticket management activities.

Experience supporting user acceptance testing and functional testing activities.

Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.

Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.

Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).

Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.

Direct experience with Electronic Health Record (EHR) systems.

Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.

Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.

Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.

Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor's Degree

Preferred Qualifications

Experience with Cerner Millennium, especially Registration.

Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.

Familiarity with public sector or large enterprise processes, terminology, and culture.

Experience supporting enterprise rollout initiatives and continuous improvement processes.

Experience coordinating with training, change management, and interface teams.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.