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Marsh McLennan Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan. A day in the life. As our Client Manager on the Business Insurance Select team, you will manage relationships with clients to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes while delivering prompt, courteous, knowledgeable assistance with your day-to-day communications, including renewals, certificates, endorsements, etc.
Our future colleague. We'd love to meet you if your professional track record includes these skills: A high school diploma is required. Minimum of three (3) years Business Insurance experience. Insurance designations (i.e. INS, AAI, CISR) and/or demonstrated knowledge of Business Insurance coverages. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred. Property & Casualty license (or ability to obtain within 90 days). Experience working with EPIC, Sagitta, and ImageRight. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering. Tuition reimbursement and professional development opportunities. Flexible hybrid work. Charitable contribution match programs. Stock purchase opportunities.
As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:
- Hiring, training, supervising, managing, directing, and developing great people ready to serve a SuperSONIC experience to every guest
- Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
- Helping employees understand the big picture and their role by sharing the \"why\" behind tasks
- Celebrating team successes and coaching for better performance
- Setting clear expectations and providing continuous feedback throughout shift
- Creating an upbeat positive atmosphere during the shift that makes work fun
- Managing the majors: food and paper, labor, and guest service
- Maintaining and enforcing SONIC safety and sanitation standards
- Relentlessly complying with all federal, state, and local laws and regulations
What you'll need:
- Excellent leadership and communication skills
- High standards for self and the team
- Positive attitude, especially during rushes or stressful situations
- Resiliency trying different approaches to solve a problem; working to get better every day
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Effective communication skills; basic math and reading skills
- Willingness to work irregular hours, including nights, weekends, and/or holidays
The fine print:
As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
Requirements:
- Ability to work irregular hours, nights, weekends and holidays
- General knowledge and understanding of the restaurant industry or retail operations required
- Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
- Effective communication skills; basic math, reading and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional info:
- Friendly and smiling faces that enjoy providing courteous food service to our guests!
- Professional individuals who value people and demonstrate respect for others!
- A team player willing to meet and exceed drive-in goals and objectives.
- Strong leadership skills with the ability to motivate and lead team members.
- Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
The SONIC Drive-In restaurant experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' ... you get the picture! It's downright sensational!!
All that's missing is you, so apply today!
SONIC and its independent franchise owners are equal opportunity employers.
You are applying for work for a franchisee D.L. Roger Corp of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
- Customer Experience Drives Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
What it Takes
- Bachelor's degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Strong interpersonal and communication skills
- Drive to achieve results
- Adaptability / Flexibility
- Multi-Tasking
- Fashion Interest & Knowledge
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
- Assist Store Manager in planning and supporting the scheduling and execution of store workload.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
- Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Achieve your KPI's; manage your team to achieve their role KPI's
- Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
- Manage and execute the inventory management processes in store
- Manage and execute merchandise operations and Omni channel processes
- Manage and execute shrink and safety programs.
- Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
- Serve as Manager on Duty (MOD)
- Acknowledge customers, help locate product and provide solutions
- Cross trained in Custom Framing selling and production
- Assist with Omni channel processes
Other duties as assigned
Preferred Type of Experience the Job Requires
- Retail management leadership experience
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Looking for a career or just part time work? Either way, we would love to have you join our team! Pool Scouts is a professional work environment where you build customer relationships while providing superior cleaning and maintenance services to residential pools.
The Position:
- Seasonal, Part Time or Full Time
- Maintaining and cleaning residential pools
- Driving a company-issued van
- Minor repairs
- Use of technology (phone, tablet) to record and track daily activities
- Focus on excellent Customer Experience
- Committed to the Pool Scouts way
- Clean driving record
About Us:
Pool Scouts is a customer service centric company dedicated to the residential pool market. We are outfitted with the latest equipment and backed by the dedication and knowledge of a top-notch staff. Our goal is to deliver quality services in an organized and efficient way, so setting our technicians up for success is our highest priority.
Competencies of a Professional Technician:
- Positive Attitude
- Good Communicator
- Likes Working with Others
- Problem Solver
- Great Work Ethic
- Enjoys working outdoors
- Supports the team and has fun!
Requirements:
- Certified Pool Technician (CPT) or Certified Pool Operator (CPO) certification, or willingness to be certified
- Nationwide background check.
- Must have a valid driver's license and pass insurance coverage check
- Ability to work for long periods of time in extreme outdoor temperatures
- Able to lift a minimum of 50 pounds
- Proficiency with use of tablet or smart phone.
Why Pool Scouts?
- We provide a safe & happy work environment!
- We provide quality paid training!
- We take care of our people!
- We are committed to great customer care!
Compensation: $16.00 - $24.00 per hour
Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service. Our pool technicians, or 'Scouts' as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you'll be spending so much time outside!
Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity.
Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What You'll Do As An Assistant Manager:
You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program.
How We Reward You:
- Free meals while working at Panda
- Generous compensation package with bonus opportunities
- Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
- Pre-Tax Dependent Care Flexible Spending Account
- 401K with company match
- Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
- Discounts at theme parks, gym memberships, and much more
- Opportunity to give back to your community
- Hands-on paid training to prepare you for success
- On-Going Career & Leadership Development
- Opportunities for growth into management positions
- Continuous education assistance and scholarships
- Lucrative associate referral bonus
- Income protection including Disability, Life, and AD&D insurance
- Pre-Tax Dependent Care Flexible Spending Account
- Please refer to
for details.
Desired Skills & Experience:
- High school diploma required
- Flexibility to work in a store within a 50-mile radius
- Able to work a flexible schedule, including weekends
- Food Safety: Serve Safe certified
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to
Uncap Your Potential at America's Largest Coca-Cola Bottler Pour Your Passion into Purpose!
We're more than beverageswe're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
Join us - your refreshing new chapter starts here!
Job OverviewThe Delivery Merchandiser Trainee is a fast-paced position responsible for learning and becoming efficient in the daily duties of route delivery and merchandising in all disciplines, including stocking and facing products on shelves and displays, in coolers and cooling vaults. This individual should be capable of giving route relief when and where needed, as well as being prepared to take a permanent route assignment in any route delivery discipline.
Duties & Responsibilities- Learn to drive a Class A CDL vehicle and obtain required licensing within 10 weeks of training start date. Under supervision learn processes, and gain the skills necessary to service customers using all equipment utilized in the delivery process such as invoicing using a handheld device; begin and end of shift check-in, out accounting procedures for cash and paperwork accountability. Properly secure company assets and inventory, and while safely and properly handling products upon delivery at customer locations
- Learn and develop merchandising habits and techniques to ensure customer and consumer satisfaction while ensuring Company merchandising standards are met and understand how to execute commercial plans in our customer's outlets
- Develop good rotation practices and the importance of point of sales such as racks and shippers; learn how to effectively build and maintain displays of our products, product facing, and brand order along with proper backroom management of our products
- Develop customer service skills by working with our customers to understand their needs and communicating back to the appropriate manager any customer service issues
- Responsible for appropriate behavior while executing job functions, promoting personal safety, and the safe use of needed equipment. Learn and adhere to company standards on safety, equipment safety, and proper usage and learns all Federal Motor Carrier Safety Administration rules regarding DOT and Hours of Service
- Beverage, delivery industry knowledge
- Customer management
- Continuous improvement and initiative
- Sales ability
- Safety-focused
- Previous route delivery, direct store delivery, stocking, merchandising products, or retail management experience is strongly preferred
- Strong customer service skills
- Must be self-motivated with a high degree of integrity and be able to perform job duties with minimal supervision on a timely basis
- Must reflect dependability, initiative, professional demeanor, and the ability to exercise sound judgment
- Ability to work in a fast-paced, continuous lifting environment
- Ability to lift, up to, 75 pounds, repeatedly and multiple times a day
- Availability and willingness to work some weekends holidays
- Valid driver's license for your state of residency and excellent driving history reflected in the seven-year Motor Vehicle Report will be reviewed
- The ability to obtain a Commercial Driver's License (Class A CDL), not required for hire
- Ability to pass and maintain D.O.T. physical requirements
Work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Wilmington
Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What you'll do as a store manager:
You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success.
Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program.
How we reward you:
- Free meals while working at Panda
- Generous compensation package with bonus opportunities
- Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
- Pre-Tax Dependent Care Flexible Spending Account
- 401K with company match
- Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
- Discounts at theme parks, gym memberships, and much more
- Opportunity to give back to your community
- Hands-on paid training to prepare you for success
- On-Going Career & Leadership Development
- Opportunities for growth into management positions
- Continuous education assistance and scholarships
- Lucrative associate referral bonus
- Income protection including Disability, Life, and AD&D insurance
- Pre-Tax Dependent Care Flexible Spending Account
- For details, please refer to the benefits document.
Desired skills & experience:
- High school diploma required
- Flexibility to work in a store within a 50-mile radius
- Able to work a flexible schedule, including weekends
- Food Safety: Serve Safe certified
ADA statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to .
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
* Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
* Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
* Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
* Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
* Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
* Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
* Assists the Crafter in preparing cake decorations and packaging supplies as needed.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.
* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.
* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
* Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
* Enjoys interacting with diverse people and excels at providing a superior guest experience.
* Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
* Is diligent, organized and self-motivated.
* Has the ability to understand and carry out oral and written instructions and request clarification when needed.
* Is comfortable with new technology and has the ability to operate a point-of-sale system.
* Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
* Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
* Applicants must be 16 years of age or older.
* While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Compensation: $9.00 - $13.00 per hour
Join Our Growing Family
From \"Happy Birthday\" to \"Just Because,\" Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
The sales position is focused on obtaining new club memberships. This is accomplished primarily through calling leads generated through marketing activities, cold calling prospects, club tours, and contests. Sales reps are expected to meet challenging monthly quotas and must be productive within 30 days of starting. Great sales reps must be able to quickly identify potential members needs and use solution-selling techniques to close the sale. They must be able to present the customer a solution to their specific needs using the products and services offered by the club. This is a competitive sales position, with the clear objective of always meeting quota and constant improvement. Cooperation in a team environment is also essential.
Responsibilities:
The following are the specific performance objectives for the position. In assessing competency and fit, all candidates will be benchmarked against these standards.
- Achieve Quota: Consistently meet or exceed a quota of 50 new club memberships per month within 60 days. While this goal will vary month to month, on average a good sales rep will generate 50+ new memberships each month. Monthly quotas should be adjusted seasonally January, February, and March might be 50-60 sales while other months may be 35-30. (Competencies: competitiveness, work-ethic, motivation)
- Call All Leads Within Two Days and Convert 30% into Appointments: Reps must call back each assigned lead within 48 hours, quickly engage the potential customer by understanding their reasons for wanting to join a club, and use a variety of persuasive and selling techniques to convert 30% of these calls into a scheduled tour of the facilities. (cold calling, verbal communications, adaptability, listening, selling, rapport building, persuasiveness)
- Effectively Plan Each Sales Day: Great reps will spend 45-minutes to an hour each day preparing and planning for their next day. They will identify who they will meet, calls they will make, goals, and the expected outcomes of their efforts. Great reps will also quickly review their approach for each scheduled club tour and customize their approach based on the information they collected from the person on the phone. (organizing, planning, diligence, ability to summarize quickly, doesnt over-prep)
- Conduct Effective Club Tours: Within two weeks, know the core products offered by the club and be in a position to quickly (10-15 minutes) understand a typical potential members needs. Present the clubs product line as a solution to the customers needs appealing to their emotions and preferred buying methodology. Within 30-days, great reps will consistently conduct five club tours each day and maintain an overall close ratio greater than 50%. (customer needs analysis, analytical skills, solution selling, insight, intelligence, develop connections, ability to learn and apply skills)
- Become Product Expert: Proactively learn all aspects of the clubs programs and services during the first seven days. Develop examples of all key benefits by product offering. Personally participate in all aspects of the clubs offerings and develop a series of techniques to present these products as solutions to specific customer needs. (desire and ability to learn/apply, initiative, self-improvement, goal oriented, creativity)
- Work with Team to Provide Excellent Customer Service: Develop strong awareness of total team approach to service customers in the club. Proactively meet all key team members, understand key needs, and develop approaches to maximize group effectiveness. (team skills, cooperation, understanding, sensitivity)
- Assist in Implementing Local Marketing: (Optional) Some clubs require sales reps to spend a portion of their time (as much as 2-3 hours a day) in the field calling on businesses, placing lead boxes, door hangers, flyers on cars, and implementing other promotions. (Face-to-face cold calling, diligence, responsibility, integrity, attention to detail, teamwork)
Requirements:
- Visit each club in region/market(s) a minimum once per quarter
- Conduct phone meetings with each club in region/market(s) a minimum once per week
- Deep understanding of all Workout Anytime business systems, including ABC DatatTrak, ABC Club Reporting System, as well as other business and operating systems implemented from Home Office from time to time
- Superior written and verbal communication skills
- Excellent project management skills
- A team player, with the ability to work within the organization to achieve company objectives
- Excellent analytical skills
- Knowledge and passion for fitness
- Outstanding organizational skills, with the ability to manage multiple priorities and projects
Qualifications:
- Demonstrated ability to sell and train others to sell
- Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands
- Flexibility in response to unexpected changes in work assignments
- Must be able to effectively interact and communicate with individuals at all levels of the organization and members
- Must have knowledge of office administrative procedures
- Proficiency in computer skills including Word, Excel, Outlook, PowerPoint
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.