Information Technology For Development Jobs in Dedham, MA

The Opportunity

The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.

The Team

You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.

The Impact:

• Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
• Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
• Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
• Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
• Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
• Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
• Optimize licensing, usage, and cost efficiency through data-driven insights and automation
• Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
• Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
• Lead change management efforts to drive user engagement and maximize ROI from platform investments
• Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
• Manage vendor relationships and external partnerships
• Execute operational strategy with latitude in day-to-day decision-making
• Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
• Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees

The Minimum Qualifications

• Bachelor’s degree in Technology, Business, or related field
• 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
• Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
• Deep understanding of AI technologies and their application in enterprise environments
• Experience leading platform modernization and AI transformation initiatives
• Strong financial acumen with experience managing large-scale budgets
• Exceptional communication, stakeholder management, and strategic planning skills
• Authorized to work in the U.S.

The Ideal Qualifications

• Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
• Familiarity with agile, DevOps, and product management methodologies
• MBA or advanced degree in a relevant field
• Excellent facilitation, collaboration, and change management skills
• Strong financial acumen and data-driven decision-making
• Ability to work across all organizational levels and in complex environments
• Global travel flexibility and self-driven work ethic
• Excellent written and communication skills
• Ability to multitask, solve problems resourcefully, and work well under pressure
• Experience with strategic planning, business development, or stakeholder management

#LI-MC1

Our client, a global leader in s technology, is looking for a Global Strategic Sourcing Manager to join their team. This is an excellent opportunity to apply your strategic sourcing expertise in software to support a mission that matters, helping to build a safer future for communities and businesses.

Position Overview

As the Senior Procurement Category Manager for Software, you will be responsible for developing and executing comprehensive sourcing strategies. Your work will directly contribute to the company's success by optimising costs, mitigating risks, and building strong supplier relationships across the software category, including SaaS and other emerging technologies.

Responsibilities

• Develop and execute sourcing strategies for software and SaaS.
• Lead complex RFP, RFQ, and other formal sourcing processes.
• Negotiate favourable commercial terms and contractual conditions.
• Build and maintain strong relationships with key suppliers.
• Conduct regular supplier performance and business reviews.
• Analyse market trends and spend to identify cost savings.
• Provide expert procurement guidance to internal stakeholders.
• Present strategies and results confidently to senior leadership.

Requirements

• Extensive experience in procurement or a similar business role.
• Demonstrated experience in software strategic sourcing (SaaS, PaaS, IaaS).
• Proven ability to manage complex, high-value sourcing projects.
• Exceptional negotiation and analytical skills.
• Excellent communication, presentation, and interpersonal skills.
• Experience managing relationships with senior leadership.
• A Bachelor's degree in a related field is preferred.
• Legal authorisation to work in the U.S. indefinitely.

Benefits

• Incentive bonus plans.
• Medical, dental, and vision benefits.
• A 401K plan.
• An employee stock purchase plan.
• Paid parental and family leave.

Alongside these benefits, you will join a close-knit, global community. The company is focused on helping you do your best work in an inclusive and supportive environment.

How to Apply

For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1296999.

Langley Search & Selection ( ) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs globally for our clients, from large global multinationals to SMEs

POSITION TITLE: Principal Software Engineer

REPORTS TO: Director of Engineering

LOCATION: Remote / Hybrid in Boston area

About InSite Health

InSite Health is on a mission to expand access to high-quality behavioral health care for students and families. Our engineering team builds the technology that powers clinical excellence, operational efficiency, and meaningful outcomes across the schools and communities we serve.

We’re looking for a Senior Software Engineer who thrives in a fast-moving environment, enjoys solving complex technical challenges, and wants to impact real-world mental health care delivery.

This is an individual contributor role ideal for someone who loves building robust, scalable systems and collaborating closely across product, clinical, and operational teams.

What You’ll Do

Core Engineering Work

• Design, build, and deploy scalable, secure, and compliant systems across front-end, back-end, and data layers
• Development and maintain infrastructure-as-code system (CDK) to enable new features and improve reliability and security.
• Develop features and technical solutions in partnership with Product and Engineering leadership
• Debug, monitor, and optimize systems for speed, reliability, and user experience

Systems Design & Integrations

• Build data pipelines and integrations with EHRs, student information systems, and internal platforms
• Enhance workflow automation to improve clinical and operational efficiency
• Implement HIPAA-compliant architecture, access control, and data protections

Cross-Functional Collaboration

• Work closely with the VP of Product and Director of Engineering
• Translate technical requirements into scalable solutions that support organizational priorities
• Provide leadership and mentoring to less experienced developers

You’ll Be Measured On

• Timely delivery of high-quality product features and system improvements
• System uptime, data integrity, and security compliance
• Efficiency improvements from workflow automation
• Successful integrations across clinical and data systems
• Satisfaction from internal teams and cross-functional partners

What We’re Looking For Required Qualifications

• 7+ years of experience building and maintaining data-intensive platforms
• Strong understanding of system architecture, cloud infrastructure, and API integrations
• Experience with Agile development and strong operational discipline
• Excellent communication skills across technical and non-technical groups
• Experience with React.js and frameworks such as Next.js
• Fluency in JavaScript (TypeScript preferred) and SQL
• Experience with AWS (e.g., ECS, Lambda, CloudFormation, Cognito), MongoDB/Amazon DocumentDB, and HIPAA-compliant systems
• Familiarity with Jest or similar testing frameworks

Preferred Qualifications

• Experience in healthcare or knowledge of regulatory standards (e.g., HIPAA)
• Background in EdTech or experience working with school systems
• Experience with mobile development (e.g., React Native)
• Prior experience in a startup or high-growth environment

Who You Are

You bring curiosity, ownership, and initiative to your work. You’re comfortable navigating complexity, thinking strategically, and collaborating with diverse teams. You enjoy building systems that people rely on — and you care deeply about getting things right.

Why Join InSite Health?

• Mission-driven work with direct impact on student mental health
• Collaborative, supportive engineering culture
• Opportunity to shape systems from the ground up
• Flexible remote/hybrid environment
• If you’re looking for a role where your technical expertise helps improve lives, we’d love to hear from you.

Position Summary:

We are seeking a highly motivated attorney to join our legal team as Corporate Counsel/Sr. Corporate Counsel. This role will support the company’s public company reporting obligations, corporate governance processes, compliance initiatives, and contracting activities across the organization. Title and level will be determined based on experience and scope of responsibility.

This position is well-suited for a life sciences attorney who thrives in a fast-paced, clinical-stage biotech environment and enjoys partnering with cross-functional teams to provide practical legal guidance. The role requires strong attention to detail, sound judgment, and the ability to manage a broad range of legal matters in a growing organization.

The successful candidate will work closely with the General Counsel and senior leadership, partnering with teams across Finance, Investor Relations, Clinical Development, Regulatory, Technical Operations, and HR, and coordinating with external counsel as needed.

Key Responsibilities:

Securities & Corporate Governance

• Assist in the preparation and review of SEC filings, including Forms 10-K, 10-Q, 8-K, proxy statements, and Section 16 filings.
• Partner with Finance and Investor Relations to support the company’s disclosure processes, planning and drafting, including for earnings releases, investor presentations, and proxy materials.
• Monitor and advise on securities law compliance, including Nasdaq listing standards, Sarbanes-Oxley requirements, and insider trading policies.
• Provide legal support for capital markets transactions, including equity offerings and financings common in clinical-stage biotech companies.
• Support Board of Directors and committee governance activities, including preparation of board materials and maintenance of governance documentation.
• Provide legal guidance on corporate governance and regulatory requirements affecting the organization.
• Partner with HR and leadership on matters including equity plans and corporate policies.

Healthcare, Data Privacy, and Corporate Compliance

• Serve as a trusted advisor to senior leadership and cross-functional teams on business and compliance strategies, establishing the Compliance function as an approachable, knowledgeable, practical, and solutions-oriented business partner.
• Assist with the development and maintenance of policies and procedures to support the company’s corporate governance initiatives, healthcare compliance programs, and privacy framework, including the company’s code of business conduct and ethics.
• Serve as the go-to internal lead for guidance concerning compliance-related regulations, including data protection, information security, GDPR, and HIPAA, and monitor changes in healthcare compliance and data protection requirements to operationalize “fit for purpose” program updates.
• Coordinate and support the company’s privacy program activities, including Data Protection Impact Assessments (DPIAs), Records of Processing Activities (RoPAs), data mapping, maintenance of related documentation, and facilitation of data subject requests.
• Lead risk assessments to identify and prioritize compliance-related risks.
• Develop and deliver risk-based compliance training and guidance materials for employees across the company.
• Partner with the company’s Information Technology team to mitigate information security-related risks, including risks related to AI adoption, privacy matters, and cybersecurity incidents.

Contracting Matters

• Draft, review, and negotiate a wide range of life sciences agreements, including:
• Clinical trial agreements
• CRO and vendor agreements
• Manufacturing and supply agreements
• Licensing and collaboration agreements
• Research and development agreements
• Technology and services agreements
• Serve as a legal partner to cross-functional teams including Clinical Development, Regulatory, Technical Operations, R&D, and G&A functions.
• Support negotiation of complex and high-impact agreements, liaise with our clinical research organizations (CROs) to manage all aspects of contracting processes for large scale clinical trials, and escalate strategic matters as appropriate.
• Contribute to the development of contract templates, playbooks, and contracting best practices to improve efficiency and consistency.

Cross-Functional Legal Support

• Partner with the General Counsel and legal team on a variety of matters affecting the organization.
• Provide legal support on issues arising throughout the drug development lifecycle, including regulatory, operational, and compliance considerations.
• Coordinate with external counsel and internal stakeholders to support key legal initiatives and transactions.
• Contribute to a collaborative, business-oriented legal function that supports the company’s mission and growth.

Qualifications:

• J.D. from an accredited law school and admission to practice in at least one U.S. jurisdiction.
• 6+ years of legal experience, including corporate securities, compliance, and/or commercial contracting experience at a top law firm and/or public life sciences company.
• Strong knowledge of SEC regulations, Sarbanes-Oxley, public company disclosure requirements, and stock exchange listing standards.
• Experience drafting and negotiating complex life sciences or other agreements, particularly those supporting clinical development and technical operations.
• Understanding of drug development lifecycle and regulatory environment impacting biotechnology companies.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to manage multiple priorities, make decisions with incomplete information, and operate effectively in a fast-paced, collaborative environment.

Preferred Experience:

• Experience supporting a clinical-stage biotechnology or pharmaceutical company.
• Familiarity with clinical development operations, CRO agreements, manufacturing agreements, and licensing transactions.
• Experience supporting public company reporting and governance processes.
• Experience working in a lean legal team environment with exposure to a broad range of legal matters.
• Demonstrated project management skills, including successful execution of complex projects with multiple stakeholders and utilization of soft skills to maximize team collaboration and effectiveness.

About Upstream Bio:

Upstream Bio is a public company based in Waltham, MA. We are developing verekitug, the only known antagonist currently in development that targets the receptor for Thymic Stromal Lymphopoietin (TSLP). We have advanced this highly potent monoclonal antibody into separate Phase 2 trials for the treatment of severe asthma, chronic rhinosinusitis with nasal polyps (CRSwNP), and chronic obstructive pulmonary disease (COPD). Our experienced team is committed to maximizing verekitug’s unique attributes to address the substantial unmet needs for patients underserved by today’s standard of care. Learn more about us at .

Compensation

Target Salary Range: $234,000 -$286,000

*Base Compensation for this role will depend on a number of factors including a candidate’s qualifications, skills, competencies, and experience. Base pay is only one component of the company’s total rewards package. All regular employees are also eligible for the company’s cash bonus and equity incentive programs. Additional benefits include health care, vision, dental, retirement, PTO, etc.

• Work with a dynamic team supporting critical financial data management platforms.
• Engage in hands-on development and configuration of EDM components including UI, workflows, and data validation logic.
• Collaborate closely with data analysts and business stakeholders to deliver governed, high-quality data solutions.
• Opportunity to develop and lead a critical Private Markets data solution; to deepen expertise in private market data and enterprise data management best practices.

• Develop, configure, and maintain Markit / S&P EDM components such as UI screens, workflows, data flows, rules, and data validation/enrichment logic.
• Build and enhance EDM UI components to support operational and data management workflows.
• Design, optimize, and maintain SQL queries, views, and stored procedures for data transformation, validation, and reporting purposes.
• Support data ingestion processes and publishing workflows within EDM to downstream consumers.
• Troubleshoot and resolve data issues, UI problems, and workflow failures across multiple environments within EDM.
• Collaborate with data management teams and business stakeholders to gather and implement data requirements within EDM.
• Ensure EDM solutions is in compliance with data governance, data quality standards, and audit requirements.
• Participate actively in code reviews, documentation efforts, and knowledge sharing within the team.

• Hands-on experience with Markit / S&P EDM platform development and configuration.
• Strong proficiency in SQL, including writing complex queries, views, and stored procedures.
• Experience developing and maintaining EDM UI components and configuring data workflows.
• Solid understanding of data ingestion, validation, and publishing workflows in an enterprise data environment.
• Understanding of Private Markets fund structures, investment patterns, and core data
• Ability to troubleshoot and resolve technical issues related to data, UI, and workflows.
• Familiarity with data governance, data quality frameworks, and audit processes.
• Strong collaboration skills to work effectively with data analysts, business users, and technical teams.
• Excellent communication skills and attention to detail.

• Experience in financial services organizations that service private markets and/or private market asset managers
• Knowledge of additional data management tools or platforms.
• Experience in creating or owning version control, code review processes, as well as agile development methodologies.

• Be part of a forward-thinking team driving innovation in private markets data management.
• Work on impactful projects that support critical financial data operations.
• Opportunities for professional growth and skill development in a supportive environment.

Estimated Min Rate: $65.00
Estimated Max Rate: $85.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.

Account Executive – Enterprise

Sales | United States (NYC Metro or Boston)

We are looking for a high-performing Enterprise Account Executive to join a fast-growing AI-driven software company focused on transforming how developers write, test, and review code. Following a recent $40M Series A funding round, the company is scaling its go-to-market team to support strong market demand and rapid growth.

This role will focus on acquiring new enterprise and mid-market customers while helping shape the sales motion within a fast-moving startup environment. The ideal candidate has experience selling SaaS solutions to technical buyers and enjoys working with developer-focused products.

Responsibilities

• Own and drive the full sales cycle from prospecting through to close
• Focus on acquiring new enterprise and mid-market customers
• Develop and execute strategic account plans to maximize revenue opportunities
• Engage with technical and business stakeholders including CTOs, VPs of Engineering, and technology leaders
• Build strong relationships with prospects and guide them through the evaluation and purchasing process
• Maintain and manage pipeline within CRM, ensuring accurate forecasting and deal progression
• Collaborate closely with internal teams including Solutions Engineering, Customer Success, and Marketing
• Provide customer feedback to help influence product development and roadmap

Requirements

• 4+ years of SaaS sales experience
• Experience selling to technical buyers such as engineering leaders, developers, or platform teams
• Proven track record of hitting or exceeding quota in a high-growth environment
• Strong ability to prospect, qualify, and close complex deals using a consultative sales approach
• Experience working within fast-paced startup environments
• Excellent communication, negotiation, and presentation skills
• Experience using CRM tools such as Salesforce or HubSpot and sales engagement platforms
• Self-starter mentality with the ability to operate independently and move quickly

Nice to Have

• Experience selling developer tooling, DevOps platforms, or AI-driven software
• Understanding of software development workflows and developer ecosystems

Location

• Candidates should be located in the NYC metro or Boston area with the ability to travel for customer meetings and events.

Compensation & Benefits

• Base salary: $150,000 – $160,000 depending on experience
• Competitive OTE and stock options
• Comprehensive medical, dental, and vision coverage for employees and dependents
• 401(k) plan
• Commuter allowance for employees traveling to the office regularly
• 23 days of paid vacation

If you're excited about selling cutting-edge technology to developer-led organizations and want to be part of a high-growth startup journey, we would love to hear from you.

Account Executive

WORLDWIDE EXPRESS

The largest non-retail authorized UPS® partner and No. 1 largest privately held LTL broker in the country!

The Account Executive position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) sales opportunity for the salesperson looking for unlimited growth potential and uncapped residual commission coupled with a healthy base salary and monthly allowances. This unique compensation plan allows top performers to earn an annual six-figure income within 18 to 24 months.

PERFORMANCE RESPONSIBILITIES:

Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline in and outbound processes, providing customized solutions.

• Lead presentations with executives/owners of businesses with frequent shipping volume
• Partner with the operations and account management teams for optimal customer satisfaction
• Solution selling; effectively present solutions through cost-benefit analysis
• Present a streamlined technology solution developing a detailed analysis of customized needs in challenging areas and lanes
• Take the lead in coordinating/developing/managing all aspects of the proposal process
• Close, activate and train decision-makers on our exclusive shipping platform

WHAT WE EXPECT FROM YOU:

A competitive and motivated mindset and a passion for new business development.

• Bachelor's Degree preferred
• Proven success in generating/qualifying leads through prospecting new business with a ‘hunter’ mentality
• High energy, with a passion for your personal brand and the ability to carry yourself like an executive
• Comfortable in a fast-paced, quota-driven, results-oriented environment
• Effective communicator with strong business acumen and intuition
• Self-starter with strong organization & presentation skills
• Attention to detail to drive profitability
• Ability to think strategically about the personal impact to the client's long-term business strategy
• Team-oriented peer, with a thirst to compete to be the most valuable player

WHAT WE COMMIT TO YOU:

Industry-leading compensation with aggressive residual, uncapped commissions. Unsurpassed training, nationally ranked growth opportunities and our insanely awesome culture.

• Territory development with Targeted Company opportunities
• Strategic, pre-screened lead generation supported by multiple internal/external parties
• A competitive starting BASE SALARY with performance-based increases
• Residual, uncapped monthly commission
• Monthly/Quarterly/Regional contest with great reward$$$
• Fast track bonuses for quality deals your first year while ramping up
• The compensation plan allows top performers to earn an annual six-figure income within 18 - 24 months
• Nationally recognized sales training
• Ongoing sales & management support
• Progressive Advancement opportunity and national career mobility
• Monthly auto & cell phone allowances
• A comprehensive benefits package with medical, dental, vision coverage and a 401(k) program

WHY WORLDWIDE EXPRESS?

• No. 1 largest privately held LTL broker in the country!
• The largest non-retail authorized UPS® partner
• More than 90,000 customers nationwide
• Ranked a Top 10 Freight Brokerage Firm by Transport Topics for the past 5 years
• Ranked a Top 50 Logistics firm globally by Transport Topics for the past 5 years
• Nationally ranked/known for culture, training and career growth

WHO ARE WE?

Quite simply, we make shipping simple. Worldwide Express offers customers a comprehensive solution for their shipping needs, whether it be small package, less-than-truckload or full truckload. We are a local partner for your global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field.

Worldwide Express has a strategic partnership with UPS for light package, domestic and international shipping to penetrate the small to medium size business sector. As UPS's largest business partner in North America our sales teams do what they do best, which is providing solutions to a C-Level executive while letting UPS do what they do best, deliver more packages on time than anyone else. In addition to our relationship with ups WWE has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWE provides tailored services and individualized shipping solutions to fit the need of any small to medium sized business customers.

Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC and WWEX Franchise Holdings, LLC (collectively “Worldwide Express”) strives to make employment decisions on the basis of merit, seeking the most qualified individuals in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law. All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons. Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process. If you would like to request such an accommodation, please contact the Human Resources Director of Worldwide Express.

The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.

This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.

• Stoughton, Massachusetts office only
• First week in person for training
• Hybrid model observed after training

Essential Job Functions

Serve as primary EVV compliance liaison between:

• EVV Project Leader
• EVV Reporting Analyst
• State program and policy teams
• EVV system vendor
• Call center and support operations
• Training and quality teams
• MassHealth
• PCM Agencies

Analytics

• Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
• Monitor, prepare and share compliance reports for MassHealth and the agencies—which includes analyzing the data to ensure data quality, and to monitor common themes/trends
• Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary

Operations

• Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
• Support the development of any new EVV Standard Operating Procedures
• Participate in EVV governance, change-control and system enhancement discussions

• Understand barriers or root causes of why individuals are not compliant and drive remediation plans
• Work with system vendor and EVV SME to resolve technical issues affecting compliance

Research Escalations and Support Communications

• Perform compliance-related research to answer questions or determine if an issue is non-compliant
  • Support requests received by MassHealth/Program Integrity Team
  • Support agencies and/or work in partnership with EVV Support
• Support state-led outreach and communications related to EVV compliance expectations
• Perform escalation follow-up for non-compliant individuals as necessary
• Oversee the communication plan for EVV Compliance:
  • Draft, modify, and distribute EVV compliance communications
  • Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
  • Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
  • Send address list to Mailing Department for warning letter preparation
  • Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific

Training

• Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
• Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
• Review EVV job aids, FAQs, scripts and training content for compliance accuracy

Risk Management

• Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.

Competencies

• Strong understanding of compliance governance, auditing and regulatory frameworks
• Strong analytical capabilities to assess data and processes and articulate insights
• Experience leading a process and implementing continuous improvement—including researching root causes and implementing changes
• Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
• Experience with data tools (Excel and PowerBI)

• Methodical and diligent, outstanding planning abilities

• Strong written and oral communication skills
• Professional, friendly & understanding personality
• Ability to work independently while functioning effectively as a team member
• Self-motivated

Qualifications

• Bachelor’s Degree required (Public Administration, Health Administration, Social Services, Business or related field)
• 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.

Travel

Travel may be required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

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Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

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• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

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• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

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• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

At MEDITECH, we sit at the nexus of healthcare and technology - two rapidly evolving industries. Account Executives play an essential role as a part of this growth. As an Account Executive, you will be responsible for marketing and selling our cutting-edge enterprise health record solutions and services to C-suite, boards, physician and nurse leadership, and other senior healthcare leaders at health systems, independent hospitals, and ambulatory healthcare networks.

Ultimately operating under the direction of the Regional Sales Director and with a focus at the following levels: C-suite, Physician, Clinical Nursing, Financial leadership, Account Executives maintain close relationships with all key stakeholders, helping to foster and cultivate opportunities for selling and strengthening partnerships with MEDITECH. As a member of our Sales team, your job would involve:

• Selling MEDITECH's standard solutions and services; maintaining overall responsibility for successfully executing each phase of the sales cycle
• Maintaining primary deal design responsibility which includes the assessment of an opportunity to ensure a clear understanding of business needs, competitive landscape, decision-makers, and influencers in order to define an overall engagement strategy
• Nurturing the primary contact with existing MEDITECH customers under your assignment. Proactively engaging with C-suite and clinical leadership, monitoring organizational changes of any kind, communicating with senior MEDITECH leadership on account status and level of MEDITECH EHR satisfaction
• Creating and following the blueprint for successful C-suite customer engagement in terms of sales standard benchmarks including annual strategic presentation to sites, consistent alignment of goals, cultivation of relationships, and keen awareness around any organizational change or shifts in dynamics
• Developing and maintaining a comprehensive understanding of all MEDITECH solutions and services
• Maintaining up-to-date knowledge and perspective on healthcare and technology industry issues and trends, specifically those which impact hospitals and health systems
• Maintaining active territory management and engagement to achieve assigned individual performance and bookings targets commensurate with division and regional goals
• Possessing a capacity to effectively deliver strategic MEDITECH presentations and overviews to senior-level audiences at customer and prospect organizations
• Ongoing utilization of Salesforce CRM solution to maintain accurate, timely, standardized account profiles and documented sales opportunities
• Ensuring the timely and accurate completion of responses to Requests for Information (RFIs) and Requests for Proposal (RFPs)
• Attending approved trade shows and regularly scheduled internal sales meetings and educational sessions
• Coordinating, staging, and engaging in the effective demonstrations of MEDITECH software solutions
• Presenting high-level software solutions and executive-level presentations, as assigned, to key buyers of influence at an executive level (physicians, nursing/quality, financial solutions)
• Ensuring a consultative approach to selling at all times
• Meeting or exceeding required bookings quota for this position
• Covering assigned territories, and traveling 50% of the time

Requirements

• Bachelor's degree required, along with 3-5 years of applicable direct sales or sales engineer experience
• Strong knowledge of MEDITECH and MEDITECH solutions preferred
• Exceptional written and verbal communication skills
• Exceptional presentation skills
• Proven track record of sales success in closing business, accompanied by a high degree of professionalism
• Strong customer engagement skills
• Ability to cultivate, nurture, and maintain strategic relationships with buying organizations
• Proven, consistent ability to deliver sales performance in bookings
• Proven ability to meet deadlines, targets, and booking goals as defined
• Passion for and understanding of healthcare industry initiatives and practices
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

Hiring salary range: $72,000 - $90,000 per year.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.