Information Technology For Development Jobs in Chicago

Job Title: Account Executive 

Location: Chicago, IL 

Department: Sales 

Reports to: Acquisition Team Leader 

Company Overview: Founded in 1991, Americas’ SAP Users’ Group (ASUG) is the world’s largest SAP user group, serving 2,300-plus businesses via company-wide memberships. ASUG is a Chicago-based organization that helps people and organizations get the most value from their investments in SAP technologies. We believe in the power of community and offer our members a wide range of in-person and virtual events, insightful webcasts, and member-told stories with endless opportunities for networking, education, and research. You’ll feel right at home in our community.  

Our Values:  

• Inspire Trust: We build trust through transparency, integrity, and respect. Join us to be part of a team that values honesty and ethical behavior.  
• Lead the Charge: We are pioneers in our field, always striving for innovation and excellence. Be a part of a forward-thinking organization that encourages leadership at all levels.  
• Join Together: Collaboration is at the heart of what we do. Work with a diverse group of professionals who support and uplift each other.  
• Work Fearlessly: We embrace challenges and are not afraid to take risks. If you are bold and ambitious, you will thrive here.  
• Celebrate Customers: Our members are our top priority. Help us create exceptional experiences and celebrate their successes.  

Job Summary: We are looking for a high-energy Account Executive focused on new customer acquisition to join our growing sales team. This role is responsible for identifying, engaging, and converting new prospects into customers through a disciplined, consultative sales process. 

The ideal candidate is a true hunter who thrives on building pipeline, creating new relationships, and closing net-new business. You’ll work closely with marketing, product and leadership to convert inbound interest, develop outbound opportunities, and move prospects through the funnel from initial engagement to signed agreement. 

Key Responsibilities: 

• Own the full sales cycle for net-new customers from prospecting to close 
• Build and manage a healthy pipeline of qualified opportunities 
• Convert marketing-qualified leads (MQLs) into sales-qualified opportunities 
• Drive outbound prospecting efforts through email, phone, and social channels 
• Conduct discovery conversations to understand customer challenges and priorities 
• Deliver compelling presentations and proposals that communicate clear value 
• Collaborate with marketing on lead follow-up and campaign execution 
• Maintain accurate pipeline forecasting and activity tracking in HubSpot 
• Consistently meet or exceed monthly and quarterly new business targets 

What Success Looks Like 

• Strong pipeline generation through both inbound and outbound activity 
• Consistent movement of deals through the funnel stages 
• Predictable conversion from qualification → proposal → close 
• Meeting or exceeding new revenue and activity targets 

Qualifications: 

• 3–7+ years of experience in B2B sales, preferably in a full-cycle Account Executive role 
• Proven track record of net-new business acquisition 
• Experience managing deals through a structured sales process 
• Strong prospecting and pipeline generation skills 
• Ability to run consultative discovery conversations 
• Experience using CRM platforms such as HubSpot 
• Excellent communication and presentation skills 
• Highly organized with strong follow-through and accountability 

What We’re Looking For: 

• A self-starter who thrives in a fast-paced environment 
• Entrepreneurial & Competitive mindset with a passion for winning new business 
• Comfortable engaging with executive-level stakeholders 
• Someone who values collaboration while owning their number 
• Data-driven and disciplined in pipeline management 

ASUG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.   

The Experience: 

Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. 

But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. 

The Benefits: 

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. 

Here’s what we are looking for in you: 

Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! 

Responsibilities: 

  ?  Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome 

? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys 

? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources 

 ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you  

? Stay curious, adaptable and have a desire to learn and grow through self development 

? Continually learn new digital and technical skills 

? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café 

? Volunteer within the community and be an advocate for financial literacy      

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification 

- At least 1 year of Retail, Sales or Customer Service experience 

Preferred Qualifications: 

- Associate’s degree 

- 2+ years of Retail or Customer-facing experience 

- Proficient in G-Suite 

- Strong written and oral communication skills 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Com-.pet-i-tive: as good as or better than others of a comparable nature.

Company: Connect Search LLC

Title: Recruiter

About the job:

Connect Search has immediate openings for Recruiters for our Chicagoland office. We continue to experience tremendous growth, despite the current climate, and would like to add a Recruiter to our team immediately. To be successful, this person must be hard-working, motivated, and determined to build out their network to establish their business.

The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through relationship building and alignment of their goals. They should have excellent organizational skills to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.

Responsibilities:

· Be accountable for enhancing the recruitment team's ability to rapidly target, identify, source, and present top talent for current and future searches

· Maintain and develop active candidates through name generation, networking, cold calling, complex internet searches and research

· Conduct virtual interviews or face-to-face meetings to learn more about the individual’s compensation requirements, personality, location requirements, and other aspects that will help us find them a better and/or new job

· Qualify or reject candidates based on interview feedback and resume reviews

· Effectively manage candidate and client process including assessments, interview coordination, and offer negotiation

· Meet weekly quotas related to calls and emails

Qualifications:

· Bachelor's Degree Preferred

· High-energy and passion

· Effective written and verbal communication skills

· Outstanding organizational skills, can work independently, and a close attention to detail

· Detail oriented, highly organized, able to multitask

· Demonstrated ability to thrive in a fast-paced environment

· Experience working with Microsoft Office Suite

About Connect Search:

Connect Search is a Chicago-based, award-winning staffing firm made of tenured recruiters who came together with a shared vision of providing the highest level of service to clients and candidates. Our founding partners offer profound networks in Information Technology, Finance & Accounting, Administrative, and Executive Search. Our services include contract, contract-to-hire, and permanent placement across all divisions.

Why Connect Search?

Connect Search offers full medical, dental, and vision insurance, and matches your 401K contributions. We also provide our employees a generous vacation package and now offer unlimited PTO starting on your first day! You will also be eligible for multiple bonuses and other perks as you progress with our organization.

Job Title: Client Advisory Analyst

Position Summary:

Pareto Intelligence™ is a bold and innovative healthcare analytics organization redefining how health plans approach data, insights, and performance improvement. We are a team of passionate professionals driven to challenge conventional thinking and deliver transformative analytic solutions that others say are not possible.

Our Client Advisory Analysts are key members of this mission—immersing themselves in advanced data analytics, modeling, and problem-solving to drive measurable client outcomes. This role bridges data and decision-making, helping clients interpret analytical insights while contributing to the enhancement of Pareto’s proprietary tools and methodologies.

Essential Duties and Responsibilities:

• Serve as a trusted partner to clients, interpreting outcomes from Pareto’s suite of data analytic tools.
• Manage multiple client engagements and relationships concurrently.
• Apply critical thinking to develop customized analytic interpretations and solutions for client needs.
• Provide live demonstrations and user instruction for Pareto’s data analytic tools to current and prospective clients.
• Collaborate extensively with technical and non-technical team members to ensure seamless delivery and insight translation.
• Uphold the security, confidentiality, and integrity of client information across all engagements.
• Innovate by translating client feedback into enhancements for Pareto’s analytic and visualization tools.
• Contribute to process improvements and product evolution through active participation and solution-oriented thinking.

Education and Experience Requirements:

• Bachelor’s degree in data Analytics; Economics; Management Information Systems; Finance; Accounting; or a related field.
• Up to 2 years of consulting or data analytics experience.
• Strong quantitative and analytical skills with the ability to apply statistical analysis to unstructured problems.
• Proficiency in interpreting data outputs and translating findings into actionable insights.
• Demonstrated experience presenting analytics and system functionality to client stakeholders.

Skills and Attributes:

• Complex Problem Solving: Ability to identify and address challenges by evaluating information, assessing options, and implementing effective solutions.
• Critical Thinking: Ability to use logic and reasoning to evaluate alternative approaches and determine optimal strategies.
• Deductive Reasoning: Ability to apply general rules to specific problems to derive accurate conclusions.
• Inductive Reasoning: Ability to identify patterns and relationships across diverse data and scenarios.
• Communication Skills: Strong oral and written communication skills with the ability to convey complex ideas clearly.
• Quality Assurance: Commitment to accuracy, precision, and thorough self-review of analytical outputs.
• Adaptability: Ability to thrive in an entrepreneurial environment where learning and innovation are continuous.

Travel Requirements:

The successful candidate must be willing and able to travel as needed; estimated travel is less than 25% of the time.

Compensation and Benefits:

The expected base salary for this position ranges from $75,000 - $85,000 USD with a bonus target of up to 5% of the base salary. We do consider a wide range of factors when making offer decisions, including (but not limited to) the scope and responsibilities of the position, a candidate’s relevant skills, training, experience, education and where applicable, licensure and certifications obtained. We also consider organizational and market factors when making offer decisions.

Equal Employment Opportunity Statement:

Convey Health Solutions is an Equal Opportunity Employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Convey Health Solutions also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or interview process should contact the Human Resources department.

The Convey Health Solutions family of companies, including Pareto Intelligence™, delivers a powerful combination of purpose-built technology, advanced analytics, and expert services to help health plans thrive in a complex, post, Affordable Care Act environment.

As a trusted partner to Medicare and commercial payers, we provide scalable, compliant solutions that span the entire member lifecycle, from enrollment and billing to risk adjustment, Stars performance, and member engagement. Pareto’s deep analytics and financial intelligence complement Conveys’ operational expertise, enabling our clients to improve performance, reduce costs, and create better healthcare experiences for millions of Americans, especially seniors and vulnerable populations.

Together, we help health plans scale smarter, grow stronger, and make healthcare work better for the people who need it most.

Learn more at

Role: Sr. Loan Administration Specialist

Location: Chicago, IL (Hybrid)

Required Skills:

• Education & Experience5–10 years of loss mitigation experience with VA, USDA, and FHA loans, including at least 2 years of FNMA loss mitigation experience
• 2–5 years of experience in mortgage servicing, banking, or financial services, with 3–5 years of customer service experience
• Strong understanding of the delinquency lifecycle from early stage through post-conveyance
• Substantial knowledge of investor loss mitigation alternatives and requirements
• Proficiency in FNMA systems (e.g., SMDU, LSDU, Property360, Asset Management Network) and government servicing platforms such as VALERI and USDA LINC
• Associate degree required; Bachelor’s degree preferred
• Knowledge, Skills, Abilities & Behaviors Exceptional customer service orientation with strong verbal, written, and presentation skills
• Strong attention to detail and ability to manage multiple priorities with minimal supervision
• Proven ability to work through ambiguous or complex situations and see tasks through from start to finish
• High level of integrity, dependability, and accountability
• Strong time management and prioritization skills
• Ability to quickly learn and adapt to MPF systems and technical platforms
• Demonstrated interest in expanding knowledge and developing as a future leader within the organization

Title: Sales Solutions Consultant

Location: Chicago, IL Hybrid

Duration: 9+ months

Job Details:

• 5 years of experience in industry insights development for the Consumer Packaged Goods (CPG) category (Nice to have)
• 5 years of experience in senior/executive stakeholder partnership
• Support scoping and consumer research efforts for alignment to your vertical’s business priorities, securing stakeholder input and approval and generating insights from consumer research.
• Generate compelling insights from raw data sets
• Advanced Proficiency in Stakeholder management
• Work Schedule: Normal EST/PST business hours, Monday - Friday
• Working Schedule: Hybrid

UX Writer / UI Writer / Content Designer / Digital Experience Copywriter / UX Content Strategist / UX Content Designer

Do you love shaping digital experiences with words that guide, inform, and inspire action? At Tonic3, we’re looking for a Copywriter, UX/UI to join our team and be part of an integrated in-house agency, where Tonic3 creatives collaborate with client partners to deliver meaningful, user-centered work. From landing pages and web ads to microcopy that simplifies complex interactions, you’ll create messaging that makes digital experiences clearer, more accessible, and more engaging.

Position Overview: Embedded within our client’s in-house agency, the Copywriter, UX/UI creates clear, intuitive, and user-centered copy that enhances digital experiences. Partnering with designers and stakeholders, you’ll ensure every message supports usability, accessibility, and brand consistency. From landing pages to coded ads, your words will guide, inform, and inspire action across digital platforms.

Salary: $70,000 - $95,000 per year.

Location: (3 days per week in office, 2 days remote)

• Schaumburg, IL
• Irving, TX

What You’ll Do:

• Craft clear, engaging copy across a variety of digital types - including landing pages, coded web ads, etc.
• Collaborate closely with designers, creative leads, legal/compliance, and internal stakeholders to ensure messaging is accurate, consistent, and on-brand.
• Tailor content for varied audiences, ensuring accessibility, clarity, and relevance across multiple platforms.
• Juggle multiple assignments in a fast-paced environment while maintaining high standards of quality, tone, and messaging.
• Remain curious and constantly learn about new marketing trends, enhancements, and writing techniques, proactively introducing fresh ideas to the team and reflecting core principles of curiosity and boldness in your approach.

Who You Are:

• 5+ years of professional writing experience, with a focus on digital platforms, UX writing, or UI copywriting.
• Bachelor’s degree in English, Journalism, Marketing, Human-Computer Interaction, or a related field.
• Skilled in Microsoft Office Suite; comfortable working in Figma and using creative AI tools.
• Exceptional writing and editing skills with mastery of AP Style and grammar.
• Strong attention to detail and a proven ability to write concise, intuitive copy.
• Naturally curious and eager to understand our client’s products, services, and audiences.
• Able to adapt voice and style for different markets and channels.
• A true collaborator who thrives in team environments and values feedback.
• Can work under pressure and manage workloads effectively.
• Highly organized, self-motivated, and comfortable managing multiple priorities.
• Must have agency experience.
• An online portfolio website showcasing UX/UI copywriting examples is required.
• A Copy Test may be required.

Feeling a little unsure if you ticked all the boxes? No worries, my friend! Your unique skills and experiences are truly valuable. So why not take the leap and apply anyway if this opportunity excites you? We are rooting for you!

Why Join Us?

• Comprehensive Medical, Dental & Vision Coverage
• 401(k)
• Generous Paid Time Off - Vacation, Sick Days & Holidays
• 16 Hours of Volunteer Time Off (VTO) to Give Back to Your Community
• All the Equipment You Need to Do Your Best Work
• Ongoing Learning & Development with a Dedicated Training Budget
• A Collaborative, Inclusive, and Supportive Team Environment

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

The Internal Identity & Access Management (I2AM) team is responsible for critical production infrastructure that provides a foundational notion of Identity and strong authentication and authorization controls across Pinterest. Our backend is primarily written in Golang, Python with some C++ while our frontend tools are written in React and TypeScript. We're looking for an experienced software engineer who will help us build robust tooling to define and evaluate access controls across production infrastructure. A security background is not necessary but ideal candidates will have familiarity with the problems or related spaces, such as Infrastructure or Identity.

What you'll do:

• 
  
• Help shape our identity and authorization controls for users, services and AI Agents.
  
• Design, implement, and maintain mission-critical software that will help us deliver robust IAM infrastructure and libraries to our customers.
  
• Collaborate with a variety of teams to build performant and resilient AAA (Authentication, Authorization, Auditing) platform controls into various high-traffic services including our AI Agents, online/offline data platforms, databases, service mesh (Envoy). and other critical infrastructure components.
  
• Represent the I2AM team across the Security Organization and with our X-org partners, including Networking, Data Platform, Cloud Platform, Agent Platform and product teams.
  
• Work with and mentor more junior engineers on the I2AM team.
  

What we're looking for:

• 
  
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  
• 5+ years of software development experience.
  
• A history of building & operating large scale distributed systems.
  
• Past experience influencing technical architecture and roadmap adoption while working across other teams.
  
• Experience in some of the following areas is a strong plus:
  
  • 
    
  • Infrastructure provisioning tools (Terraform, Puppet, etc.)
    
  • Identity, Account Security, Authentication/Authorization (OAuth, SAML, RBAC) protocols
    
  • AWS or other public cloud infrastructure, containerization such as Kubernetes
    
  • Familiarity with networking protocols (Application layer)
    
  
  
  

In-Office Requirement Statement:

• 
  
• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-REMOTE

#LI-JT1

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

LHH is seeking a Contract Attorney to join their technology client’s legal team on a long-term assignment. This part‑time role supports a growing organization navigating complex commercial.

What You'll Do

• Manage a varied portfolio of commercial contracts, including MSAs, SOWs, NDAs, vendor agreements, SaaS contracts, and technology services documents
• Review, negotiate, and revise agreements using both client and vendor templates, ensuring alignment with strategic business goals
• Provide practical guidance on contract structure, fixed‑fee models, and risk considerations, asking the right questions to drive informed decision‑making
• Partner closely with internal stakeholders, ensuring timely and accurate legal support

Who You Are

• An experienced attorney with strong commercial contracting expertise; law firm and/or in‑house experience welcome
• Skilled at navigating non‑templatized agreements and balancing business priorities with legal protections
• Comfortable managing fluctuating workloads and working independently in a fast‑moving environment
• Based in Chicagoland area with flexibility to work from downtown office on a flexible, as-needed basis

What We Offer

• Part‑time schedule (approximately 20 hours per week; flexible schedule)
• Opportunity to work with a collaborative, high‑performing legal team supporting cutting‑edge technology, AI, and data solutions
• $55-80/hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

About Buildots

Buildots is transforming construction management with AI and computer vision.

Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Backed by leading VCs and industry pioneers, Buildots enables a new, performance-driven approach.

Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world's largest industry, and we're on track for rapid expansion in 2025.

Buildots’ customers include top global contractors, consultants and owners – Intel, JE Dunn, Ledcor and CBRE, to name a few.

About the Role

This is a unique opportunity to join a fast-paced, dynamic, and innovative environment, and be part of a company that's revolutionizing the construction tech industry.

We're looking for a talented and driven Legal Counsel to join our legal team and support a variety aspects of the company’s legal needs. You will report directly to the VP & General Counsel and work closely with stakeholders across the organization.

If you’re passionate about technology, enjoy working independently, and want to help shape the legal foundations of a game-changing product - we’d love to hear from you.

What you'll do:

• Draft, negotiate, and review a wide range of commercial agreements including Marketing and events agreements, NDAs, customer agreements, vendor and consultant agreements, and more.
• Advise on a wide range of legal matters, including, privacy, and data protection, ensuring compliance and collaborating with external counsel when needed.
• Provide practical, business-oriented legal advice to cross-functional teams.

Requirements:

• 3-4 years of experience in a commercial/ Hi-Tech department of a leading law firm
• Proven experience in drafting, negotiating, and finalizing contracts.
• Pragmatic and business enabler mindset, dynamic and pro-active personality, well-organized, independent and strong analytical and strategic thinking skills.
• Excellent interpersonal and communication abilities.
• Ability to work independently and manage multiple priorities in a timely manner in a fast-paced environment.
• JD and admitted to practice law in Illinois or Texas
• Experience working in a startup or tech company – an advantage.

A benefits package designed to support you professionally and personally:

• Health, dental & vision insurance
• 401(k) retirement plan with employer match
• Paid time off (vacation and sick leave)
• Stock-option grants
• Hybrid working arrangement
• Employee Assistance Program (EAP)
• Commuter Benefits
• Pet Insurance
• Voluntary Life Insurance
• Voluntary Short-Term & Long-Term Disability

The salary range for this role is $180k – $200k. Compensation within this range will vary based on experience, qualifications, geographic location, and internal equity.

In addition to base pay, this role is eligible for equity.

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

• 
  
• High school diploma or equivalent REQUIRED.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

• 
  
• 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment highly preferred.
  
• Keyboard/data entry experience..
  

Rise is an award-winning , full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.

We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.

Location: Chicago, 4 days in office

The Director, Social Investment is responsible for managing a team of paid social experts that activate and manage social campaigns across all social platforms. You will be trusted to oversee a growing client portfolio and collaborate with other team members to deliver innovative solutions to the book of business. This role will also be focused on helping Rise drive revenue growth through three core areas:

• Partnering with the Account Management team mapped to their respective portfolio of accounts to retain current business through delivering a remarkable experience and superior results.
• Working in full collaboration with the Account Management team to grow pre-existing Rise revenue through uncovering and tactically up-selling strategic client growth opportunities, an emphasis on cross-channel or full-funnel growth initiatives
• Supporting new business revenue growth by partnering with Business Development, Account Management, Media Strategy and other channel leaders on new business initiatives

As part of accomplishing the above objectives, the Director, Social Investment will be expected to successfully and fluidly operate across a wide variety of internal and external situations ranging from coaching internal channel managers on complex strategic initiatives, to pitching C-Level client contacts on new business opportunities, to working with Client Partners to craft compelling narratives in order to sell-through strategic growth initiatives.

In addition, this individual must be well-spoken, have strong presentation skills, understand client relationship/risk management, be comfortable managing a high performance team and overseeing large complex accounts with multiple stakeholders in a fast-paced work environment.

The right candidate will be passionate about social media and its importance in the consumer journey and marketing funnel. They must have an astute understanding of the social landscape - including all channels, technologies, platforms, etc. and be a leader promoting collaboration and ideation.

• As a supervisor, the Director will oversee employee development and retention, including training and goal setting, and lead the team in ensuring ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.

KEY RESPONSIBILITIES:

• Establish a center of excellence that efficiently executes paid social initiatives while driving innovation aligned to business goals.
• Develop and execute social strategies for both evergreen and event-based campaigns, working closely with internal / external stakeholders
• Provide strategic guidance to clients; anticipate and address client needs and challenges; plan and develop measurable programs that are on strategy, within budget and exceed client objectives marked by clear success criteria (pre and post campaign) and benchmarks
• Develop social strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectives
• Optimize targeting, segmentation, and performance across product categories, audiences / personas, and industries, continuously analyzing data and making recommendations for improvement
• Drive digital marketing innovation by harnessing AI-driven automation, emerging technologies, and cutting-edge industry best practices to position Rise as a leader in social
• Manage financials, including budget allocation, client billing, team billability and account profitability
• Deliver insightful and persuasive presentations to clients and prospects
• Own execution accuracy across all team members
• Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention
• Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues
• Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows
• Be a thought-leader; proactively advise on social trends, tools, technologies, and recommend direction for investment and implementation; seek opportunities to vet and test new technologies
• Partner with the Director, Partnerships to cultivate strong relationships with social partners, including responsibility for JBP stewardship, as assigned
  

JOB REQUIREMENTS

Appropriate education and / or experience may be substituted on an equivalent basis

Education:

• Bachelor’s degree (communications, marketing, advertising, or business)
• Ability to speak, read and write the English language

Certifications:

• Certificates in Meta, TikTok, Snap, YouTube required; experience with other social / social adjacent platforms a plus (X, Reddit, LinkedIn, Pintrest, etc.)

Experience:

• 10+ years relevant work experience in digital / social marketing; agency experience a plus
• 5+ years of experience tactically managing campaigns in-platform
• Experience in / familiarity with additional digital channels (Programmatic, SEO, Affiliate, or Paid Search) is a plus
• Expert usage of Microsoft Office suite, with strong emphasis on Excel
• Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies
• Experience developing, managing and leading high performance teams required
• Strong relationships with publisher and technology partners
• Expert knowledge of the importance and role of social within a media plan and how to leverage its strengths
• Client-facing and/or C-level track record
• Experience participating in new business pitches, both behind-the-scenes and in-the-room

Knowledge, Skills & Abilities:

• Proficient in social tactics and strategies
• Demonstrated experience managing strategy for large, complex clients with minimums of $5M+ spend per year while being held to strict client goals
• Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client results
• Proven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / team
• Proven experience facilitating and initiating creative thinking in the digital space: content, media, social, activation
• Establishes self as a trusted resource by developing relationships with key internal and external stakeholders
• Dedication to completing projects and tasks with passion and a relentless pursuit of excellence; ability to excel in a complex and changing marketplace
• Ability to identify / recruit / retain top talent; experience positively managing personnel issues
• Superior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical level
• High comfort level participating in brainstorms and ideation sessions
• Ability to work with a team to think tactically and execute accurately in order to align media execution with client needs
• Passion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skills
• Travel:

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
• 
  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
• 
  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
• 
  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
• 
  Champion innovation and the adoption of emerging technologies across implementation practices
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
• 
  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

• 
  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  Proven ability to lead cross-functional teams and influence without direct authority
• 
  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

The IBM Institute for Business Value (IBV) leverages deep functional and industry expertise to think beyond borders and provide essential tools to help drive decision making, reveal insights, and gain business advantage. This "think tank" of experts conducts fact-based research; performs advanced data analytics; creates thought leadership; and consults with clients on pressing issues, measuring business performance, building business cases and designing roadmaps to drive value. The IBV is recognized as the top thought leadership producer globally.

Your role and responsibilities

The IBM Institute for Business Value (IBV) is seeking a highly motivated university student for a 10-week summer internship focused on research-driven storytelling, content creation, and digital communications. The ideal candidate will have strong interest in business, economics, and emerging technologies, paired with foundational skills in writing, strategic communication, and social media engagement.

Reporting to the Global Lead for Engagement & Eminence, the intern will work within the IBV Analytics, Creative, Editorial, and Engagement (ACEE) team, and collaborate across the broader IBV. The intern will support the creation and amplification of thought leadership content across digital channels.

High School Diploma/GED

• Academic Program Enrollment: Currently enrolled at a university or educational institution, or recently completed qualification.
• Basic Understanding of Business Operations: Familiarity with general business concepts and principles, with a willingness to learn and expand knowledge.
• Exposure to Teamwork: Basic understanding of teamwork and communication skills, with a desire to develop these skills in a professional setting.
• Interest in Professional Development: Desire to gain hands-on experience and build skills in a real-world setting, with a focus on personal and professional growth.
• Curiosity about Industry Trends: Interest in learning about industry trends and developments, with a willingness to explore and learn from experienced professionals.

Specific IBV responsibilities include:

• Translating research findings into clear and compelling narratives for broad audiences
• Supporting development of blogs, social media posts, infographics, and executive-ready summaries
• Assisting in shaping outreach strategies for newly published IBV insights
• Helping ensure content accuracy, clarity, and alignment with IBV brand and tone
• Participating in IBV webinars and synthesizing key takeaways for internal and external communication
• Engaging with IBV experts to understand research themes and support content mapping across channels

No preferred qualifications specified

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

IBV thought leadership producer intern

Date posted

13-Mar-2026

Job ID

103033

City / Township / Village

Chicago

State / Province

Illinois

Country

United States

Work arrangement

Hybrid

Area of work

Consulting

Employment type

Co-Op (Fixed Term)

Contract type

Internship

Projected Minimum Salary per year

54,000.00

Projected Maximum Salary per year

99,000.00

Position type

Internship

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in international tax at PwC will provide advice and guidance to clients on structuring their global tax positions. Your work will involve analysing international tax laws and regulations to develop strategies that optimise tax efficiency and minimise risks for multinational businesses.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC’s reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• 
  
• Lead in line with our values and brand.
  
• Develop new ideas, solutions, and structures; drive thought leadership.
  
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
  
• Balance long-term, short-term, detail-oriented, and big picture thinking.
  
• Make strategic choices and drive change by addressing system-level enablers.
  
• Promote technological advances, creating an environment where people and technology thrive together.
  
• Identify gaps in the market and convert opportunities to success for the Firm.
  
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
  

As part of the International Tax Services Generalist - CS team you are expected to lead the way as technology-enabled tax advisors who provide benefits through digitization, automation, and increased efficiencies. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects, maintaining executive-level client relations. You are crucial in driving business growth, shaping client engagements, and mentoring the future leaders, while upholding PwC's reputation for quality, integrity, and inclusion.

• 
  
• Set strategic direction for technology-enabled tax advisory services
  
• Lead business development to drive growth
  
• Oversee multiple impactful projects
  
• Maintain executive-level client relationships
  
• Mentor and develop future leaders
  
• Shape the direction of client engagements
  
• Implement digitization and automation initiatives
  
• Adhere to tax regulations and standards
  

• 
  
• Bachelor's Degree in Accounting
  
• A Juris Doctorate (JD), Master of Laws (LLM), or Master's degree in Accounting or Taxation field of study can be considered in lieu of a Bachelor's Degree in Accounting
  
• 6 years of experience
  
• CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
  

• 
  
• Corporate and partnership taxation knowledge
  
• Assisting financial services companies with tax impact
  
• Tax structuring of funds and financial assets
  
• Enhancing tax efficiencies of cross-border flows
  
• Developing and sustaining meaningful client relationships
  
• Leading teams to generate vision and direction
  
• Utilizing automation and digitization in tax services
  
• Evaluating and negotiating contracts
  
• Leveraging pricing tools for strategies
  

The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

POSITION: Manager, Career Strategy- Paralegal Services

HOURS: 9:00 to 5:00 WFH up to 1 day per week

COMPENSATION: $175,000-$200,000, with some potential flexibility

Manager, Career Strategy- Paralegal Services| Global Law Firm | Chicago, IL Our highly prestigious full-service AmLaw 100 law firm client is hiring an experienced Manage, Career Strategy- Paralegal Services. As a leader within the career strategy function, the Manager, Career Strategy – Paralegal Services champions the professional growth, long-term development, and career advancement of paralegal professionals across the firm. This role partners closely with the Director, Career Strategy as well as the paralegal supervisors across offices and serves as a trusted advocate and advisor to paralegals at all levels, designing and driving career pathways, development programming and training, and identifying resources to allow paralegals to meaningfully contribute to their matter teams. In addition to its career development focus, this individual plays a key role in talent management, resource planning, and innovation. The Manager ensures high levels of client satisfaction, team performance, and cross-office collaboration to support firmwide goals and legal service delivery. Our client is offering a highly competitive salary and benefit package.

RESPONSIBILITIES

Career Strategy & Development

• Design and implement a firmwide career development framework for paralegals, encompassing structured career pathways, competency models, and clear advancement criteria that align individual growth with firm strategy.
• Lead end-to-end paralegal talent management — from recruitment and onboarding through ongoing development — identifying opportunities that serve both individual career goals and firm needs.
• Oversee the performance evaluation process and establish benchmarking standards that drive consistency, accountability, and continuous improvement across the paralegal population.
• Ensure all paralegals have the resources, tools, and support needed to deliver responsive, high-quality, client-focused service.
• Ensure compliance with internal policies and all applicable professional development requirements, including CLE obligations and technical competency standards
• Lead regular meetings across the paralegal population to share updates on firm news and active matters, align on priorities, and drive ongoing training and professional development conversations.

Resource Management

• Optimize resource allocation, project staffing, and workflow processes to maximize efficiency and ensure the right talent is deployed to the right matters.
• Monitor performance metrics and workload distribution to ensure billable hour targets are consistently met, making proactive adjustments as needs shift.
• Serve as a strategic liaison between attorneys, legal teams, and administrative leadership to ensure seamless integration of paralegal resources within case teams and drive opportunities for improved service delivery and efficiency.
• Provide leadership and advocacy for paralegal professionals, aligning team goals with firm priorities, ensuring staffing levels meet business needs while promoting a collaborative, high-performance culture.

Change Management & Innovation

• Champion the use of new technologies and practice-specific tools to enhance productivity and collaboration.
• Stay abreast of industry trends, best practices, and innovations in legal service delivery; serve as a thought leader within the department and broader firm.

KNOWLEDGE AND EXPERIENCE

Qualifications and Requirements

• Minimum of five (5) years as a practicing paralegal with a strong preference for trial experience; law firm, government agency, or investigations background also highly valued.
• Bachelor's degree required; advanced legal education or training — including a J.D. welcomed.
• Periodic travel to regional offices to support collaboration and projects.
• Proven leadership experience managing legal support teams or paralegal departments in a fast-paced, service-driven environment.
• Demonstrated ability to drive operational excellence, deliver results, and lead high-performing teams.
• Exceptional interpersonal and communication skills, with the ability to collaborate effectively at all levels of the organization.
• Strategic thinker with strong analytical, organizational, and project management skills.
• Advanced proficiency in Microsoft Office Suite and legal technology platforms, including SharePoint, Relativity, Opus 2, Lexis/Westlaw, and other trial support software.
• Must be able to work in a hybrid office setting and meet the physical demands of the position.
• Committed to maintaining confidentiality and upholding the highest standards of professional ethics.