Information Technology And Management Jobs in Needham Junction
492 positions found
IBOR Business Systems Analyst – Investment Management Technology (ETX)
(Hybrid, Boston)
Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.
The Opportunity
This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management.
Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.
The Team
You will be joining MassMutual’s Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.
The Impact:
The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.
This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.
This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a “master application developer” but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.
- Perform analysis of business process, procedures, data and rules
- Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity
- Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions
- Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization
- Proven technical leadership and mentoring skills
- Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives
- Candidates must combine an attention to detail with the ability to see the big picture
- Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization
- Proficient with standard documentation tools (Visio, Excel, Word)
- Capable of applying knowledge to handle all but the most complex problems independently
- Drives continuous improvement and efficiencies beyond own scope of responsibility
The Minimum Qualifications
- Bachelor’s degree
- 8+ years of experience with designing and implementing complex solutions
- 5+ years of investment data experience with an understanding of systems and data management
- 5+ years of experience with investment management systems (from front office to middle office, to back office)
- 5+ years of data analysis experience working with large data sets and multiple sources of data
The Ideal Qualifications
Technical Skills
- Expert user of excel and proficient with SQL/Oracle query tools
- Experience in BlackRock Aladdin Studio or Risk is a plus.
- Ability to apply technical and business knowledge across multiple business functions
- Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product
- Skilled in interacting between internal business partners, internal IT teams, and offshore partners
- Ability to effectively estimate time to complete design and development tasks
- Influence design & architecture inclusive of technical (non-functional) requirements
- Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal)
- Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
- Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications
- Ability to quickly learn new technologies and platforms
- Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities
Soft Skills
- Self-managed and motivated individual with strong leadership skills.
- Excellent written, oral and presentation skills.
- Works with minimal oversight and proactively communicates status and risks to project leadership.
- Ability to work well in a team environment.
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Leaders of Program Management at SharkNinja lead in owning the entire New Product Development (NPD) process from concept to shelf for our Brands. Program Managers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. Our Program Managers are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Program Managers lead the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
Make use of KPI’s and data to help drive decision making across the cross-functional teams
Identify program risks, develop mitigation/contingency and track progress
Channel global information to local teams, act as conduit to support the business
Bachelor's Degree in technical/engineering or business management field highly desired
~Experience desired in some combination of engineering, new product development or program management (Consumer Goods Industry strongly preferred)
~ Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
~ Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
~ The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Project Manager (Operations)
Location: Waltham, MA.
Reports to: Director of Operations
Helge Capital is a growing real estate investment and property management firm overseeing residential assets across the Boston area. Company headquarters is in Waltham, MA. and we ask you to reside within a reasonable commute. We combine investment and operational excellence with technology-driven solutions to deliver superior asset performance and tenant experience.
We are seeking a dynamic, highly organized, technically skilled Project Manager to contribute to and support growth, operational systems, and assure that projects are on time and on budget. You must be prepared for 50+ hours per week, including weekends, BUT, real estate experience is not mandatory.
The ideal candidate will possess strong leadership, exceptional communication skills, strong attention to detail and a deep understanding of project management methodologies. Your expertise will help optimize investment and operational efficiency, reporting, enhance system performance, and support strategic growth initiatives across multiple properties, while also managing timelines, budgets, and stakeholders
You will monitor our task management system to ensure deliverables are on time and efficiently completed while being comfortable working with financial reporting tools, data analytics platforms, and building systems. You MUST also be comfortable with putting in the time required - long hours, a competitive business environment and the importance of hustle and getting things done.
Key Responsibilities
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
- Coordinate between property managers, accounting, maintenance, vendors, and leadership.
- Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
- Track KPIs and provide executive-level reporting.
- Lead optimization and maintain our property management and dashboards software.
- Analyze operational data to identify cost savings and performance improvements.
- Train staff in new systems and operational improvements.
Qualifications
Required
- 7-10 years of project management experience in investment, operational, real estate, government or related fields.
- Bachelor’s or master’s degree in exact science - accounting, computer science, finance, economics etc.
- Strong technical proficiency.
- Experience managing multi-site projects and vendor relationships.
- Strong financial literacy (budgets, variance analysis, CapEx tracking) and operational acumen.
- Excellent organizational and communication skills.
- Located in a short radius to Waltham, MA.
- Detail-oriented
- Data-driven decision maker
Compensation & Benefits
- Highly competitive salary
- Health, dental, vision insurance
- 401(k) with company match
- Professional development support
Why Join Us?
- Growing company with leadership visibility
- Direct impact on firm’s performance
- Collaborative, forward-thinking culture
- You understand that free time is overrated!
We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Leaders of Program Management at SharkNinja lead in owning the entire New Product Development (NPD) process from concept to shelf for our Brands. Program Managers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. Our Program Managers are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Program Managers lead the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
Make use of KPI’s and data to help drive decision making across the cross-functional teams
Identify program risks, develop mitigation/contingency and track progress
Channel global information to local teams, act as conduit to support the business
Bachelor's Degree in technical/engineering or business management field highly desired
~Experience desired in some combination of engineering, new product development or program management (Consumer Goods Industry strongly preferred)
~ Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
~ Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
~ The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
What You'll Do
The AVPD Global Talent Management is responsible for the talent Roll-Up process with the CEO, Succession Planning and Board Reporting. Works in partnership with the CHRO and HR SVPs to provide HRSLT meeting management and facilitation support, ensuring the meeting approach set forth by the TJX CHRO is operationalized. Partners across GTM with fellow AVPs to inform GTM talent strategies and Associate engagement and development, while keeping the primary focus on the data that informs executive talent pipeline globally and executive succession planning.
Major Areas of Responsibility
- Leads, develops and maintains programmatic Executive Development and Executive Education to ensure the highest quality of development solutions designed to help executives be successful in their roles. Ensuring HRBPs/Talent Leads have the fluency, consistency and equal access to effectively support executive development.
- Provides support for the global succession planning process – inclusive of data validation and insights, facilitates and manages the divisional roll-ups to CEO to ensure alignment with expectations, is accountable for talent data and status of key position back-ups reported to the Board of Directors.
- Provides meeting management support to the CHRO for HRSLT meetings, inclusive of agenda design and meeting facilitation.
- Supports the strategy for HR succession and development strategy including ensuring TJX has an HR pipeline for now and for the future.
- Plays critical, active role on Global Talent Management leadership team; mentor, coach and support the development of the ED team / GTM Associates.
What You'll Bring
- Bachelor's degree or equivalent experience
- 8+ years leading in a Human Resources Role
- 5+ years Executive/Leadership Experience
- 3+ years leading projects or teams and developing others
- Demonstrated ability to build and maintain strong, collaborative business relationships and positively influence at all levels
- Strong business acumen, fully understands the simplicity and complexity of the TJX business model
- Experience with confidential data management
- Proficiency in data analytics
- Excellent consultant and coaching skills
- Strong communication and presentation skills (both oral and written); experience leveraging data and metrics to tell the story
- Experience in meeting design and expertise in meeting facilitation
- Highly developed leadership and management acumen and skills
- Strategic thinker with developed skill in identifying trends, themes, and skill gaps across multiple functions; ability to diagnose and propose solutions
- Curiosity; big picture and broad thinker; both critical and creative thinker and problem solver
- Highly motivated, adept at managing multiple priorities
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Position Title: Personal Care Management Registered Nurse
Location: Cambridge, MA 02139, USA• Boston, MA 02113, USA
Requisition Number: Req #257
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
This is a great opportunity for a Registered Nurse (RN) to work a flexible schedule in a unique program, Personal Care Management Evaluation Department, that makes a truly wonderful difference in the lives of children and adults with a wide range of disabilities. This position does require working in the community. Travel within the coverage area is required for this position. Must have a valid driver’s license and reliable transportation.
Looking for coverage area in Massachusetts and up to a 60-mile radius of your home address in Suffolk and/or Middlesex County.
- Required 2-day orientation in Stoughton
- Required MA RN license
- 35 hours a work week full time
- Monday - Friday, 8:30am - 4:30pm core hours
- 2 years recent experience working with direct care of disabled individuals
Essential Functions
- Perform initial evaluations and annual reevaluations of members who are applying for personal care services in accordance with MassHealth regulations 130 CMR 422.422(C).
- Submit completed evaluation within the specific timeframe.
- Respond to hours adjustment requests in a timely manner.
- Respond to MassHealth inquiries and offer professional input regarding PCA evaluation as requested. Learn and adhere to the PCA Program standards.
- Schedule reevaluation visits and update your calendar accordingly.
- Document progress notes in data base in a timely manner.
- Communicate with PCA Eval Dept Assistants in regard to no shows, no contacts, hospitalizations, termination requests and any other concerns.
- Submit monthly mileage sheets within the required timeframe.
- Work collaboratively with other members of the PCA Program.
- Communicate with Supervisor and the Office Staff when issues arise.
- Interact with Tempus Unlimited, Inc. offices to resolve concerns related to the evaluation in effort to support consumer’s independence.
- Attend monthly staff meetings.
- Report suspicion of fraud to the PCM Management Team.
- Report all suspected abuse or neglect to the appropriate agency such as DPPC, Executive Office of Elder Affairs, or Department of Children and Families.
- Represent the agency in a professional, positive manner and provide services that are culturally sensitive.
- Perform other duties as assigned by the Supervisor.
Requirements
Competencies
- Ability to establish and maintain professional relationships with consumers, family members, co-workers and community professionals
- Ability to exercise sound judgment in making decisions
- Ability to independently organize work and meet deadlines
- Ability to multi-task in a busy environment
- Ability to solve problems creatively, when necessary
- Excellent communication skills
- Accuracy and attention to detail
- Ability to adapt to constant change with a positive attitude
- Ability to maintain confidentiality
- Ability to work efficiently as a team player
Required Education
- Current Massachusetts license to practice as a Registered Nurse in a good standing with the Board.
Preferred Experience
- Bachelor’s Degree
- Familiarity with MassHealth PCA Program
- Must have at least 2 years recent experience in the direct care of the elderly or disabled population
- Fluency in other languages
Work Environment
This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic filing systems.
Physical Demands
While performing the duties of this job, the employee is frequently required to sit, stand, bend, stoop, walk, carry and lift objects.
Travel
Travel within the coverage area is required for this position. Access to reliable transportation required for community visits.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Professionals
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 38 USD
Travel Required: Yes
Compensation details: 38-38 Hourly Wage
PI0575da6f4322-3631
DocCafe has an immediate opening for the following position: Physician - Pain Management in Massachusetts.
Make $170 - $210/hourly.
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The Opportunity
The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.
The Team
You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.
The Impact:
- Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
- Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
- Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
- Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
- Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
- Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
- Optimize licensing, usage, and cost efficiency through data-driven insights and automation
- Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
- Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
- Lead change management efforts to drive user engagement and maximize ROI from platform investments
- Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
- Manage vendor relationships and external partnerships
- Execute operational strategy with latitude in day-to-day decision-making
- Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
- Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees
The Minimum Qualifications
- Bachelor’s degree in Technology, Business, or related field
- 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
- Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
- Deep understanding of AI technologies and their application in enterprise environments
- Experience leading platform modernization and AI transformation initiatives
- Strong financial acumen with experience managing large-scale budgets
- Exceptional communication, stakeholder management, and strategic planning skills
- Authorized to work in the U.S.
The Ideal Qualifications
- Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
- Familiarity with agile, DevOps, and product management methodologies
- MBA or advanced degree in a relevant field
- Excellent facilitation, collaboration, and change management skills
- Strong financial acumen and data-driven decision-making
- Ability to work across all organizational levels and in complex environments
- Global travel flexibility and self-driven work ethic
- Excellent written and communication skills
- Ability to multitask, solve problems resourcefully, and work well under pressure
- Experience with strategic planning, business development, or stakeholder management
#LI-MC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
good possibility of going longer than 12/31 Job Responsibilities: Risk & Dependency Management: Collaborates closely with software leaders and team members to proactively identify, analyze, and resolve risks, dependencies, and conflicts within the Agile environment, ensuring timely resolution and minimal disruption to delivery schedules.
Process Improvement: Leads improvement projects and initiates change within the discipline.
Independently develops and implements solutions to enhance efficiency, effectiveness, and overall value delivery under limited supervision.
Strategic Problem Solving: Resolves a wide range of issues in creative ways while encountering diverse challenges, demonstrating good judgment in selecting methods and techniques for obtaining solutions.
Stakeholder Communication: Builds a culture of transparency by effectively communicating project status updates and impediments to stakeholders, including Release Train Engineers (RTEs) and Lean Portfolio Managers (LPMs).
ART & Solution Train Support: Provides dedicated support to Agile Release Trains (ARTs) and Solution Trains; leverages Kanban boards and information radiators to facilitate the smooth flow of value and alignment with strategic objectives.
Agile Coaching: Provides guidance and coaching in Agile methodologies, nurturing a culture of continuous improvement and empowering teams to embrace Agile best practices.
Cross-Functional Advocacy: Promotes collaboration between teams, Architects, Engineering, Marketing, and Quality & Regulatory (Q&R) departments.
Implements initiatives such as continuous delivery pipelines and DevOps integration.
PI Planning: Supports Sprint/Program Increment (PI) Planning readiness sessions; ensures thorough preparation of Vision and Backlogs and participates in pre- and post-PI Planning meetings.
Agile Transformation: Enables teams to self-organize at scale by providing guidance on agile transformation efforts, supporting design flow optimization, and influencing flow factors.
Leadership & Influence: Cultivates effective relationships and shares knowledge to influence projects and peer groups, advocating for innovative ideas and guiding others toward optimal solutions.
Minimum Requirements: Education: Bachelor's or Master's Degree in Electrical, Electronic, Mechanical, Computer Science, or IT Engineering; Business Administration, Project Management, Program Management, or equivalent.
Experience: Minimum 2 years of experience with a Bachelor's degree in Software Development, Agile Project Management, or equivalent; OR no prior experience required with a Master's Degree.
Certification: Leading SAFe and Advanced Scrum Master.
Experience: Minimum 3 years of experience as a SCRUM Master and minimum 8 years of experience in Software Development.
Preferred Skills: Continuous Improvement & Change Management Stakeholder & Risk Management Business Acumen & People Management Software Development Life Cycle (SDLC) Scrum & Agile Methodologies Project Management Tools & SAFe Principles DevOps Integration Troubleshooting