Information Technology And Management Jobs in Berkeley

Company Description

Saika Technologies, Inc. is a forward-thinking technology solutions company committed to pushing the boundaries of innovation in the semiconductor domain. Located in the heart of the San Francisco Bay Area, Saika Technologies partners with leading companies to create cutting-edge solutions that address complex challenges. With a team of skilled professionals, the company is dedicated to delivering exceptional results through collaboration and advanced technology. At Saika Technologies, employees enjoy a dynamic work environment focused on growth, learning, and excellence.

Role Description

Saika Technologies, Inc. is seeking a full-time on-site Sr. STA (Static Timing Analysis) Engineer to join our San Francisco Bay Area team. In this role, you will perform and analyze Static Timing Analysis to ensure timing closure for design projects across multiple process nodes. The Sr. STA Engineer will work closely with design, verification, and physical design teams to troubleshoot timing issues, develop constraints, and create timing sign-off reports. Additional responsibilities include scripting to enhance workflow efficiency, contributing to design optimization, and delivering high-quality design sign-offs within project deadlines.

Qualifications

• Proficiency in Static Timing Analysis (STA), timing closure methodologies, and tools such as Synopsys PrimeTime
• Strong understanding of digital design principles, RTL design flows, and physical design concepts
• Experience with scripting languages such as Perl, Python, or TCL for automation and workflow optimization
• Knowledge of industry-standard tools and processes for quality control, design verification, and debugging
• Ability to collaborate effectively with cross-functional teams and meet project deadlines
• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field
• Experience with multi-mode, multi-corner STA and analysis of advanced process nodes is an advantage
• Strong problem-solving skills, self-motivation, and attention to detail

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.

The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.

What You'll Do:

• 
  
  
• Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.
  
  
• Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.
  
  
• Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.
  
  
• Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.
  
  
• Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.
  
  
• SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.
  
  
• Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.
  
  
• Ensure client satisfaction is maintained.
  
  
• Ensure proper accounting of resources, bill rates, utilization and tracking is in place.
  
  
• Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.
  
  
• Contract Management for Internal Diversified Coordination & Deliverables.
  
  
• Risk Management and Issue tracking.
  
  

Physical Working Environment/Location:

• 
  
  
• On Site, Office - San Fransico or NY
  
  
• Role requires the ability to move 50-75lbs of equipment as needed.
  
  
• Travel/Mobility necessary
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• Bachelor's Degree or equivalent
  
  
• Industry certifications such as ITIL, CTS, MS-Certs are an asset
  
  

Required Skills/Qualifications:

• 
  
  
• 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.
  
  
• 5+ years of experience in onsite service delivery
  
  
• 2+ years management, leadership of onsite service personnel + P&L responsibility
  
  
• Familiarity with AV Systems and Meeting Support
  
  
• Experience with recruitment, employee management, and general HR concepts preferred.
  
  
• People leadership skills, technical capability, professionalism, self-motivation, self-discipline,
  
  
• focus and attention to detail.
  
  
• Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.
  
  
• Experience working within a ticketing system and managing service tickets/incidents.
  
  
• Ability to shift quickly between tasks in a fast-paced environment.
  
  
• Ability to organize and schedule work & personnel effectively.
  
  
• Experience working in a corporate environment is an asset.
  
  
• Strong Microsoft Office skills are required (PPT, Excel especially).
  
  

Preferred Skills/Qualifications:

Industry certifications such as ITIL, CTS, MS-Certs

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Your Mission

We are seeking an experienced, strategic, and dynamic General Counsel to serve as a key member of our executive leadership team. You will be responsible for leading our global legal, compliance, regulatory affairs, and corporate governance functions. Your primary mission is to lead and successfully execute our planned US public listing and, in the process, build a world-class legal and risk management framework capable of supporting our global scale and growth.

Key Responsibilities

1. Capital Strategy and IPO Execution (Primary Focus)

• Lead the US IPO Process: Take full ownership of all legal aspects of the company's Initial Public Offering (IPO) on a US stock exchange (e.g., NYSE or NASDAQ).
• Strategic Advisor: Act as the chief legal advisor to the executive team and Board of Directors on all IPO-related matters, including structure, timeline, compliance, and risk.
• External Counsel Management: Lead, coordinate, and manage relationships with external legal counsel, underwriters, auditors, and other advisors involved in the IPO.
• Document Drafting and Review: Oversee and deeply engage in the preparation, review, and finalization of all IPO-related legal documents, including the registration statement (F-1), governance charters, and more.
• Ensure Compliance: Ensure the company's full compliance with all SEC and other relevant regulatory requirements before, during, and after the public listing.

2. Legal and Compliance Leadership

• Corporate Governance: Establish and maintain robust corporate governance standards for a public company, supporting the Board of Directors and its committees (Audit, Compensation, Nominating & Governance).
• Compliance Framework: Build and enhance a global compliance program covering anti-corruption (FCPA), antitrust, trade compliance, data privacy & security (GDPR, CCPA), and export controls.
• M&A and Financing: Lead legal due diligence, structuring, negotiation, and execution for strategic investments, financing rounds, joint ventures, and M&A transactions.
• Commercial Contracts: Guide the team in reviewing and negotiating complex commercial agreements, including global strategic partnerships, major sales and procurement contracts, and technology licensing agreements.
• IP Strategy: Work closely with the technology team to develop and implement a global intellectual property strategy, managing patents, trademarks, copyrights, and trade secrets.
• Dispute Resolution: Manage significant litigation, arbitration, and other dispute resolution proceedings.

3. Team Management and Strategic Collaboration

• Build, mentor, and lead a high-performing global legal team.
• Act as a key member of the executive team, actively participating in strategic decision-making and providing proactive legal and risk counsel.
• Collaborate closely with cross-functional departments (Finance, HR, Business Development, R&D) to support overall business objectives.

Qualifications

Mandatory Requirements:

• Juris Doctor (J.D.) or equivalent law degree from a recognized law school in the US, China, or other common law jurisdiction, with active bar membership in good standing.
• A minimum of 15 years of legal experience, including a senior role at a top-tier law firm or as in-house counsel at a high-growth multinational technology company.
• Must have a proven track record of leading at least one company through a complete US IPO process and deep familiarity with post-IPO ongoing compliance obligations.
• Extensive expertise in US securities laws, Sarbanes-Oxley Act (SOX), and stock exchange listing rules.
• Demonstrated excellence in corporate governance, M&A, complex commercial negotiations, and compliance management within a multinational context.
• Outstanding communication, negotiation, and leadership skills in both English and Mandarin Chinese, with the ability to effectively liaise with internal and external stakeholders.
• Exceptional business acumen and strategic thinking, with the ability to translate complex legal issues into practical business solutions.
• Ability to thrive in a fast-paced, high-growth technology environment, demonstrating adaptability and resilience.

Preferred Qualifications:

• Prior in-house experience within the green tech, renewable energy, IoT, or SaaS industries.
• Experience handling complex cross-border data privacy and regulatory matters.
• Proven experience in building and leading a distributed, global legal team.

We Offer

• A unique opportunity to define and lead the future of the global green tech industry.
• A senior executive role at the core of the company's most critical historical moment.
• A highly competitive compensation and benefits package, including a significant equity component.
• The opportunity to work with a world-class executive team and Board of Directors.
• An open, innovative, and mission-driven work culture.

Company Description

Cubes Solutions Inc. specializes in providing software solutions for corporate governance management, designed to streamline the measurement and analysis of diverse performance elements. With advanced, out-of-the-box functionalities, Cubes connects strategy, operations, risks, audits, processes, surveys and more into a unified governance architecture. Our solutions empower organizations to increase profitability, reduce costs, achieve strategic goals, and adapt to dynamic business changes efficiently. Whether managing strategy execution or operational improvements, Cubes offers the tools to help organizations succeed in a competitive landscape.

Role Description

We are looking for a Senior Sales Representative for an Hybrid, full-time role where periodic visits to San Francisco, Bay Area, USA. In this role, you will be responsible for the US market, your main role will be about identifying new business opportunities, building and maintaining strong client relationships, developing strategic sales plans, and closing deals to meet and exceed revenue targets. You will collaborate closely with the marketing and customer service teams to deliver tailored solutions, conduct product demonstrations, provide client training, and ensure a seamless sales process. Additionally, you will gather market insights to identify trends and business growth strategies.

Key Responsibilities

Sales Strategy & Market Development

• Develop and execute a US market sales strategy aligned with CUBES’ growth objectives.
• Identify, qualify, and develop new enterprise opportunities within the assigned territory.
• Target mid-to-large organizations (500+ employees) across industries.
• Focus on selling management optimization, performance monitoring, and BPM-related solutions.
• Position CUBES as a solution that supports corporate governance, strategy execution, and organizational performance alignment.

Enterprise Sales Execution

• Lead the full sales cycle from prospecting to deal closure.
• Position CUBES as a strategic performance and execution platform.
• Negotiate commercial terms and close subscription-based agreements.
• Achieve or exceed annual revenue targets.

Account Management & Growth

• Manage and expand existing accounts to maximize license subscriptions.
• Identify upselling and cross-selling opportunities across modules.
• Ensure long-term customer satisfaction and retention.

Collaboration & Market Intelligence

• Collaborate with product, marketing, and implementation teams for seamless delivery.
• Coordinate with offshore implementation and business support teams.
• Monitor competition and industry trends in BPM and strategy management.
• Represent the company at events, conferences, and executive meetings.

Performance & Reporting

• Meet revenue targets.
• Provide regular pipeline forecasts and performance reports to the BD Director.
• Track KPIs and drive performance improvements.

 Requirements 

• Bachelor’s degree in Business, Marketing, Management, or related field.
• MBA is a plus.
• 8+ years of enterprise B2B sales experience (US market preferred).
• Proven experience selling:

o   BPM solutions

o   Strategy management systems

o   Performance management platforms

o   Enterprise IT solutions

• Background in Process Management or Strategy Management domains is highly preferred.
• Experience working with ARIS-based clients or BPM environments is a strong advantage.
• Excellent executive-level communication and presentation skills.
• Strong negotiation and closing ability.
• Ability to work independently in a new market setup.
• High ownership mindset and entrepreneurial spirit.

Nice to Have

• Existing US executive network.
• Experience working with lead generation agencies.
• Exposure to IT outsourcing or software development services sales.

Candidates will be disqualified if the following criteria are not met:

• Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
• Work Authorization: US CITIZEN and GREENCARD ONLY!!!
• Hybrid - 3 days a week onsite
• Local To San Francisco, CA and Salt Lake City, UT or at least 1 hour drive to San Francisco, CA or Salt Lake City, UT
• 10 years of overall IT experience would be great.
• 3-5 years of Product mgmt Agile experience.
• Knowledge of Cloud and AWS.
• Knowledge of modern integration solutions such as API, IBM ACE, TIBCO.

We are looking for a well-rounded person who has experience working on Agile SCRUM teams, supporting technical products, managing and refining the product backlog, with strong execution skills capable of delivering on-time customer releases and technical capabilities to support customer requirements.

• Bachelor’s degree in Computer Science, Information Systems, Business, Economics, or similar discipline or equivalent work experience

• 3-5 years of experience working in an agile environment.

• Product owner experience, specifically refining and prioritizing the backlog, and writing user stories.

• Experience delivering product features and capabilities.

• Knowledge of Cloud and AWS.

• Knowledge of modern integration solutions such as API, IBM ACE, TIBCO.

• Knowledge of several software development life cycle methodologies; Agile SCRUM is desirable

• Experience with Agile project management tools (Jira, Confluence)

• Strong analytical, teamwork, leadership, critical thinking, multitasking, and time management skills and the ability to influence successfully in a highly matrix or virtual organization

Responsibilities:

• Reviews current internal systems and platforms and makes recommendations to the backlog to implement feature updates or bug fixes

• Facilitates scrum processes, protects the team from interference and helps remove impediments so that the team can deliver sprint goals and PI objectives.

• Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services

• Establishes core knowledge of industry norms and stays abreast of latest developments

• Understands key technologies and platforms, integration best practices and incorporation of third party APIs and open source/reusable components

• Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions

• Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases

• Works with communications to develop user guides, training and training schedules for different stakeholder groups

• Participates in the planning for future changes to products and services

• Analyzes product metrics post release to proactively identify and optimize to user experience and product performance Complexity

• Works with business partners within one department to develop technology solutions that align with business and technical strategies

• Manages one product or service

• Serves as a product team member

Project Manager I - Platform Implementation Manager - Remote - San Francisco Bay Area

Russell Tobin & Associates is currently seeking a Project Manager I. You will work for one of our well-recognized online mobile food and delivery platform clients. The ideal candidate will have 3-5 years of work experience in onboarding customers to a new software system, implementation, project management and/or account management.

Apply now for immediate consideration!

Contract: through 07/31/2026- likely to be extended

Location: Remote

Pay Rate: $38. per hour on W2

Project Manager I - Platform Implementation Manager

Remote - but would prefer to have workers local in the following locations:

Preferred Location (Preferred, in Priority) New York City, San Francisco

Secondary Location: (Open To): Phoenix, Los Angeles, Denver, Chicago

About the team Client Commerce Platform is Client's first software-as-a-service business unit – offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.

• Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one.
• The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support.

We're excited about you because...

• Bachelor's degree or equivalent work experience 3-5 years of work experience in onboarding, implementation, project management and/or account management
• Able to complete tasks accurately, effectively, and on time with superb attention to detail
• Experience working successfully cross-functionally with individual contributors
• Excellent external and internal customer presentation and communication skills
• Tech-savvy: you are curious and able to dig into technical issues and troubleshoot merchant issues before escalating them to engineering

On a day to day, this means

• Working closely with the sales and account management teams to get merchants set up for success from day one:
• Setting up kick off calls and project managing the implementation of Online Ordering, mobile apps, loyalty and gift card programs for our merchants, coordinating with several internal teams to ensure merchants are using our products as soon as they sign up for it
• Technical troubleshooting of issues (within merchants websites and internally) Educating our merchants on our products: answering \"how to" questions, proactively guiding and educating them through the transition and set up process and providing operational support during the initial weeks of our products usage
• Collecting and registering feedback from merchants on our products

You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization.

This primarily remote role, prefer someone close to one of our corporate hubs for easy co-working and collaboration across the team on occasion.

You're excited about this opportunity because you will...

• Drive merchant onboardings & implementations with clear, concise communication.
• Deliver strong presentations and handle merchant frustrations with grace and support.
• Train our merchants on Client's Online Ordering product and functionality.
• Leverage your tech-savviness and curiosity to troubleshoot merchants technical issues.
• Become a product expert and cross-functional subject matter expert on Online Ordering.
• Collaborate and support our sales and account management teams with their merchant implementation challenges.
• Share product and operations feedback with our team on a regular basis to share our team's trajectory and product offerings.
• Meet our team's high bar of internal and external service and timeline goals.
• Highlight opportunities for leadership to improve team workflows and merchant success.
• Be able to achieve immediate results and adapt to an evolving work environment.
• Look for ways to improve and want to shape the direction of the company.

Must be authorized to work in the United States

Why Join?

This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

We are seeking a Staff Network Engineer (Team Lead) to serve as the senior technical anchor and day-to-day leader for our Network Engineering function. This role blends deep technical expertise with operational leadership-driving architecture, reliability, compliance, and performance across a modern hybrid cloud environment spanning AWS, Azure, and enterprise on-prem infrastructure.

The ideal candidate is a highly skilled network engineer who thrives in complex environments, enjoys owning critical network services, and can provide technical leadership, prioritization, and mentorship to a small but capable team. This role is hands-on, fast-paced, and directly tied to our cloud migration, acquisition integrations, and overall platform modernization.

What You'll Do

Technical Leadership & Architecture

• Serve as the lead engineer responsible for designing, building, and maintaining secure, scalable enterprise network infrastructure across hybrid cloud and data center environments.
• Architect and support complex routing, switching, firewalling, VPN, and load-balancing solutions using Cisco, FortiGate, F5, Cloudflare, and Azure/AWS native controls.
• Lead the networking components of cloud migrations, landing zones, hybrid connectivity, and acquisition integrations.
• Establish engineering standards for network architecture, automation, segmentation, and operational excellence.

Operational Ownership & Reliability

• Lead troubleshooting and root cause analysis for high-severity incidents, ensuring durable fixes and proactive risk reduction.
• Develop and maintain monitoring, observability, and alerting using LogicMonitor and cloud-native tools.
• Build and maintain SOPs, runbooks, configuration standards, and knowledge-base materials to support operational consistency.

Security, Compliance & Audit Support

• Maintain secure configurations aligned with Zero Trust principles, segmentation strategies, and firewall best practices.
• Participate in SOC2, HIPAA, HITRUST, and HITECH audits by preparing and submitting required network-related artifacts.
• Ensure strict adherence to change management-including reviewing, approving, and validating production changes.

Team Leadership & Collaboration

• Provide day-to-day technical direction, workload prioritization, and mentorship to Network Engineers and cross-functional partners.
• Collaborate with Cloud, Security, Infrastructure, and Architecture teams to deliver scalable, highly available solutions.
• Evaluate new technologies, drive continuous improvement, and influence long-term network strategy.

Required Qualifications (Must-Haves)

Candidates must demonstrate strong hands-on expertise in the following areas:

Core Networking & Infrastructure

• BGP and advanced routing protocols, and Cisco Switches
• Cisco Firewalls and FortiGate Firewalls
• VPN technologies (IPSec, policy-based and route-based)
• F5 Load Balancers (LTM/ASM)
• Cloudflare (WAF, CDN, network services)

Cloud Networking

• Azure: ExpressRoute, VNETs, routing, firewalls, hybrid connectivity
• AWS: VPC networking, Transit Gateway, routing, hybrid connectivity

Automation & Tooling

• Scripting (Python, PowerShell, Groovy)
• Configuration automation (Terraform/IaC experience is strongly preferred)

Governance & Compliance

• Experience supporting SOC2, HIPAA, HITRUST, HITECH
• Ability to prepare and submit artifacts during audits
• Experience participating in structured change management processes

Nice to Have

(Not required, but beneficial)

• FortiWeb (WAF)
• Scrum Master, ITIL, or project management background
• Jira / Confluence
• Terraform / IaC tooling
• Experience in M&A network integration
• Cloud networking certifications (Azure/AWS)
• Cisco, Fortinet, or similar industry certifications

Who You Are

You are a senior-level engineer who:

• Owns outcomes, not just tickets
• Excels in complex hybrid environments
• Balances hands-on engineering with day-to-day team leadership
• Is comfortable making architectural decisions with business impact
• Communicates clearly across engineering and non-technical teams

Operates with discipline, accountability, and integrity

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

• Application Testing: Develop and execute thorough test plans, test cases, and scripts to validate ITOM applications against requirements.
• Collaboration: Work closely with cross-functional teams, including developers and product managers, to identify testing requirements and ensure comprehensive coverage.
• Defect Management: Identify, document, and manage defects using defect tracking tools, while providing detailed reports to the development team.
• Regression & Performance Testing: Conduct regression, integration, and performance testing to verify system reliability and efficiency.
• Automation Implementation: Contribute to the development of automated testing frameworks to enhance testing efficiency and coverage.
• Continuous Improvement: Participate in team meetings and provide insights on testing processes and methodologies to foster a culture of continuous improvement.

• Experience: 3-5 years total work experience, with a focus in Quality Assurance testing, particularly in IT Operations Management.
• Technical Proficiencies:
  • Strong knowledge of ITOM processes and testing methodologies.
  • Proficiency in test management and defect tracking tools (e.g., JIRA, TestRail).
  • Experience in scripting and automation testing tools.

• Familiarity with cloud-based systems and integrations.
• Strong analytical and problem-solving abilities, paired with meticulous attention to detail.
• Experience in Agile methodologies.

Job Description:

Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)

Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO

Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise

Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.

Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.

Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.

Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.

Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.

Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)

Must know how to work with the Dev team, cross functional teams.

Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.

Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.

Preferred:

Be a client face at customer site collaborating with client leadership.

Ability to clearly communicate and understand a technical idea/concept.

Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.

Excellent written and verbal communications skills.

Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.

Capability to work with people in different time zones.

Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.

Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.

Create and maintain detailed documentation.

Job Title: ServiceNow Project Manager

Location: Remote/San Francisco, CA

Position Type: Full-time, Direct Hire

Salary Range: $135-150,000 (negotiable based on experience)

Summary:

The ServiceNow Project Manager will oversee the end-to-end implementation of ServiceNow across the organization. The ideal candidate will have a proven track record of successfully leading complex ServiceNow deployments, with a strong preference for experience in the utilities sector. This is a role requiring strategic leadership, cross-functional coordination, and hands-on program management expertise.

Responsibilities:

• Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization.

• Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria.

• Manage vendor relationships, including ServiceNow partners and system integrators.

• Ensure alignment with enterprise architecture, security, and compliance standards.

• Drive change management, training, and communication strategies to support adoption.

Qualifications:

• 7+ years of Project Management experience.

• At least 7+ years experience leading ServiceNow implementations.

• ServiceNow CIS Certifications in two of the three ServiceNow apps is required: ITSM, ITOM and/or SSM.

• Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and SSM.

• Strong leadership and stakeholder management skills.

• Experience managing cross-functional teams and third-party vendors.

• Excellent communication, organizational, and problem-solving skills.

• Must be fluent at using either agile or waterfall project management methodologies.

• Must be able to manage the program to the required budget, in addition to providing budgetary forecast and burndown reports on a scheduled basis.