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Role - Sr Servicenow Solution Architect
Location—Chicago, IL - Hybrid 6 days in a month
Contract Role
Only W2 profiles
Job Description
POSITION SUMMARY:
The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).
The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.
CORE JOB RESPONSIBILITIES:
- Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
- Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
- Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
- Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
- Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
- Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
- Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
- Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
- Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
- Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
- Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
- Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
REQUIREMENTS FOR CONSIDERATION
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
- 7+ years of experience in IT architecture, design, and development roles.
- 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
- Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
- Proven experience designing scalable, secure, and maintainable platform architectures.
- Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
- Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
- Experience working in agile and DevOps environments.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
Thanks,
Rahul Gupta
Direct : (732) 743-7543
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
- 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
- Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
- Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
- Experience supporting solution experts and solution advisors in translating functional requirements.
- Ability to collaborate on ticket management activities.
- Experience supporting user acceptance testing and functional testing activities.
- Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
- Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
- Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
- Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
- Direct experience with Electronic Health Record (EHR) systems.
- Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
- Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
- Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
- Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
- Experience with Cerner Millennium, specifically Referrals and Community Care.
- Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
- Familiarity with public sector or large enterprise processes, terminology, and culture.
- Experience supporting enterprise rollout initiatives and continuous improvement processes.
- Experience coordinating with training, change management, and interface teams.
$117,000 - $127,000 a year
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Here is what you need:
Bonus if you have:
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
Direct experience with Electronic Health Record (EHR) systems.
Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
Experience with Cerner Millennium, especially Registration.
Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
Familiarity with public sector or large enterprise processes, terminology, and culture.
Experience supporting enterprise rollout initiatives and continuous improvement processes.
Experience coordinating with training, change management, and interface teams.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.
To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Key Responsibilities:
Client & Stakeholder Engagement:
Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.
Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.
Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.
Solution Design & Workflow Analysis:
Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.
Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.
Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.
Implementation & Solution Management:
Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.
Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.
Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.
Required Qualifications:
Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.
Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.
Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.
Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.
Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ADP is hiring a Senior Director of Strategy for Compliance Solutions. This position is part of the Corporate Strategy team that supports ADP's Compliance Solutions business. Compliance Solutions provides a suite of payroll and tax compliance offerings, along with payments and money movement services. These businesses are major growth areas for ADP, focused on creating and delivering innovative software, services, and payments solutions for ADP clients.
The successful candidate will partner closely with ADP executives to create and continually improve our overall Compliance Solutions strategy. This person will lead the development of new strategic initiatives focusing on both growth opportunities and operational enhancements for the business. They will also work closely with ADP executives on the ongoing execution of strategic initiatives. The role reports to the DVP of Strategy and Business Development for Compliance Solutions and is based in San Dimas, CA.
Responsibilities:- Serve as a trusted advisor to senior business unit leaders and work collaboratively with their teams to identify, define, and plan critical strategic initiatives
- Identify, develop and drive long-term strategies based on fact-based analyses, focusing both on growth opportunities and operational initiatives for the Compliance Solutions portfolio
- Conduct in-depth market assessments to identify opportunities and risks.
- Partner with business units and functions (e.g., Sales, Implementation, Service, etc.) to develop business strategies for expansion into new products and services
- Lead and drive strategy projects and initiatives
- Perform other related duties as assigned (e.g., financial analyses, presentations, operational assessments etc.)
- Bachelor's degree (MBA preferred)
- 7+ years' experience (3+ years post-MBA) in a strategy consulting firm (e.g. BCG, McKinsey, Bain, PWC, Deloitte) or an internal Corporate Strategy role within a F500 company, having achieved at least a team manager level.
- Experience developing and evaluating strategies: identifying and framing issues, developing hypotheses, conducting market research and analyses to test key hypotheses, developing execution plans
- Known as a strong problem solver and strong presentation skills, including ability to distill complex information into key actionable insights
- Strong analytical skills (financial modeling, basic statistics, regression analyses, etc.)
- Exceptional oral and written communication skills
- Highly collaborative, with ability to influence and lead cross-functional teams
- Ability to influence senior leader stakeholders and lead cross-functional teams
- A person who thinks and acts at an executive level
- Ability to travel between 20-30% depending on specific projects
- MBA and/or other advanced degree (e.g., PhD, MD, JD)
- Consulting firm experience (either pre- or post- MBA)
- Experience with enterprise software, business services, and/or financial services industries
• Strong technical skills in designing, developing, and delivering ServiceNow MDM solutions
• Experience collaborating with Product Owners and Certified Master/Technology Architects (CMA/CTA)
• Excellent communication and stakeholder management abilities
JD:
ServiceNow MDM Solution Developer
We are seeking a skilled ServiceNow MDM Solution Developer to join our team. The ideal candidate will be responsible for designing, developing, and delivering product-grade solutions on the ServiceNow platform, specifically focused on Master Data Management (MDM). This role requires strong technical expertise, collaboration with key stakeholders, and a commitment to delivering high-quality results.
Key Responsibilities:
• Leverage the ServiceNow platform to develop robust, product-grade solutions for MDM.
• Work closely with Product Owners and Certified Master Architects/Certified Technology Architects (CMA/CTA) to design and implement complex modules.
• Support and augment the capacity of CMA/CTA as needed, under their guidance, to meet project objectives.
• Take ownership and accountability for the successful delivery of high-end ServiceNow-based solutions.
• Demonstrate excellent communication and stakeholder management skills to ensure alignment and satisfaction throughout the project lifecycle.
Qualifications and Experience:
• Proven experience developing solutions using the ServiceNow platform, with a focus on MDM or similar enterprise applications.
• Demonstrated ability to collaborate with Product Owners and technical architects (CMA/CTA) on complex solution design and delivery.
• Strong sense of ownership and accountability for project outcomes.
• Excellent communication and stakeholder management skills.
Outside Sales Representative – Residential & Commercial Security Solutions
Job Details
Description
Vector Security is seeking an Outside Sales Representative (Residential and Commercial Security Solutions) to grow new and existing customer relationships within an assigned territory. This opportunity offers a combination of base salary and uncapped commission while building relationships with homeowners, business owners, and key decision makers.
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team!
We offer great benefits, a competitive base salary + uncapped commission, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Auburn, AL
Summary:
Vector Security is seeking an Outside Sales Representative (Residential and Commercial)! In this field-based role, you will generate new opportunities through prospecting, networking, referrals, and in-person meetings with potential customers. Representatives assess customer needs and recommend customized security solutions including alarm systems, video surveillance, access control, fire systems, and smart home technology.
Successful candidates are motivated self-starters who enjoy building relationships in their community, managing their own territory, and developing a strong sales pipeline. By delivering solutions that protect people, property, and operations, representatives play a key role in helping customers feel secure while growing their own income through performance-based earnings.
Why Join Vector Security
- Established brand with trusted security solutions for both residential and commercial customers
- Opportunity to build and grow your own territory through relationship-driven sales
- Diverse product portfolio including intrusion detection, video surveillance, access control, fire systems, and smart home technology
- Ongoing training and product education to support your success in the field
- Competitive compensation including base salary, uncapped commission potential, and monthly vehicle allowance
What You'll Do:
- Sell Vector Security residential and commercial solutions by proactively generating appointments with prospective and existing customers and ensuring offerings align with customer needs and company objectives.
- Maintains strong product knowledge through ongoing training and certifications; educate customers on security solutions including video surveillance, intrusion detection, access control, and fire alarm systems.
- Continuously build and manage a sales pipeline by generating commercial proposals and maintaining opportunities equal to at least four times monthly sales quota.
- Track all proposals and activity within company CRM system to ensure accurate reporting and management visibility.
- Collaborate with commercial system design teams and branch operations to ensure the proper scope is defined for larger commercial installations.
- Identify and pursue new market opportunities by developing strategies to introduce Vector's products to new customers and target segments.
- Monitor competitive activity and market trends including pricing, products, delivery schedules, and merchandising techniques.
What You'll Need:
- High School Diploma required. Bachelor's Degree preferred.
- Valid Driver's License
- Needs to be savvy in using social media to increase sales leads.
- Prospecting Skills:
- In order to expand our commercial business, it is important that Commercial sales representatives be able to build new relationships and generate new logos for the company.
- This can be done via a variety of methods including leveraging LinkedIn, social media, networking, working “Dodge” type reports, etc.
- Previous Sales Experience - Preferred:
- Demonstrated success in previous sales positions.
- Presentation Skills:
- Ability to present complex integrated solutions that are common in Large Commercial environment.
- Closing Skills:
- Must be able to close commercial proposals at a rate deemed acceptable by management, overcome objections, have strong negotiation skills.
We also recognize that great sales professionals come from many different industries. If you bring strong relationship-building skills, a consultative approach, and the drive to succeed, we’d love to hear from you! Candidates from a variety of outside sales environments often excel in this role, including security systems, alarm or access control sales, HVAC or building systems sales, telecom or cable sales, solar, pest control, or furniture sales, and other territory-based consultative sales roles.
Compensation & Earnings Potential:
We offer base salary + uncapped commission along with guaranteed commission for first six pay periods. This role offers a competitive commission structure with uncapped earning potential. High-performing representatives often earn up to $80,000 in their first year, with experienced top performers exceeding six figures.
What You'll Get:
We offer a “Total Rewards” package including:
- Competitive compensation with incentive eligibility
- Medical, dental and vision coverage
- Company paid life and AD&D insurance.
- Company paid short- and long-term disability.
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
- Win as a team.
- Do the right thing.
- Make a difference every day.
- Get it done.
- Think big.
If you share these ideas, we’d love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
The Sr. IT Solutions Engineer helps design innovative solutions to support business and IT process improvements.
This position requires at least one functional ERP and technology competency with the ability to support
solution definition and design. The ability to design solutions at a technical configuration level and document
functional specifications is essential. This is primarily a delivery position for a specific functional area.
Stabilization support is expected with the ability to document and transfer knowledge as required.
This is position which requires a high degree of technical knowledge. Effective communication and
prioritization skills are required.
This is an onsite role in Rochester, New York.
Responsibilities:
- Participate in high performance teams which deliver (design, configure, develop, test, train,
- document, implement and stabilize) technical and business process solutions
- Work directly with stakeholders to analyze current business process requirements,
- understand gaps, and create functional specifications for improvements
- Provide stabilization and escalation support, performing knowledge transfer as required
- Mentor, manage and coach IT professionals to create productive, high-performance teams
- Ensure ongoing, auditable compliance with legal and regulatory requirements
Preferred Knowledge:
- Application and business process design
- Third-party API integration
- SAP ERP experience: SAP PP/MM/QM
- Ability to lead the design, configuration and optimization of technical solutions including SAP PP/QM modules to support manufacturing solutions
- ABAP debugging and technical troubleshooting
- IT technology and data management
- Application development
Required Education:
- Bachelor's degree required
The ideal candidate will have extensive experience in ERP/CRM systems and a strong understanding of industry-standard architecture models.
Responsibilities: Lead technical development and documentation of architecture strategies and standards.
Design, analyze, document, and develop technical architecture for enterprise-level applications and systems.
Implement solution architecture by building components and custom designs.
Identify, analyze, recommend, and implement improvements in system architectures.
Conduct technical feasibility and impact analysis for software architecture or solution selection.
Lead design reviews and participate in new technology adoption in ERP/CRM.
Ensure proposed solutions offer a winning value proposition during deal pursuits.
Supervise software architects in developing system recommendation documents.
Provide guidance on process and technology improvements to achieve agility and quick results.
Requirements: Experience in leading large projects and developing architecture strategies.
Strong knowledge of ERP/CRM systems and cloud-based infrastructures.
Ability to perform technical feasibility and impact analysis.
Proficiency in integrating ERP/CRM with external systems using APIs.
Experience working in Agile methodology.
Required Skills: Proactively identifying solutions for technical issues.
Ability to estimate project effort based on requirements.
Interface with other teams and designers effectively.
Strong problem-solving skills and ability to work under pressure.
Excellent communication and presentation skills.
Preferred Skills: Familiarity with new features of ERP/CRM ecosystems.
Focus on performance improvement and security aspects of applications.
Knowledge of HTML/HTML5, CSS, XML, AJAX, and web services.
Experience with Google APIs and JavaScript frameworks.
Are you looking to be part of a major digital transformation that will redefine how essential services are delivered across North America? This organisation, known for providing critical, high‐impact services that communities depend on, is embarking on a full-scale Microsoft Dynamics 365 Business Central transformation, and they are looking for a Business Central Technical Consultant to join the journey.
This is a rare opportunity to step into a highly visible, technically challenging role where your expertise will directly influence modernisation, efficiency, and operational excellence across the entire business.
As a D365 Business Central Technical Consultant, you will play a key role in designing, developing, and implementing end‐to‐end Business Central solutions. You'll work directly with internal stakeholders, functional teams, and senior leadership to build scalable, high‐performing systems that support critical operations across the organisation. This role is ideal for someone who thrives in transformation environments, enjoys problem‐solving, and wants to build solutions that make a meaningful difference on a large scale.
What You'll Be Doing
- Designing and implementing technical solutions within D365 Business Central (BC)
- Developing and enhancing Business Central functionality using AL
- Building and maintaining integrations with third‐party and internal systems
- Supporting customisations, extensions, and performance improvements
- Troubleshooting system issues and proposing well‐architected solutions
- Participating in cross‐departmental meetings with senior leaders
- Owning deployment pipelines and ensuring smooth releases through all environments
- Acting as a technical SME for BC‐related issues across the organisation
What You Bring
- 5+ years of professional experience with Dynamics NAV / Business Central
- Strong development experience with AL language
- Hands-on experience with ERP implementations and complex integrations
- Solid understanding of data migration, security, and performance optimisation
- Familiarity with Power Platform, Azure Logic Apps, APIs, and Dataverse
- Strong communication and documentation skills
- Experience working with Azure DevOps or similar lifecycle tools
Compensation
- $160,000+ (based on experience)
- Full-time role with hybrid flexibility.
- Must be based in Houston, TX.
Why Join?
- Be part of a major Business Central transformation from the ground up
- Build solutions for an organisation whose services are essential to millions
- Work in a modern, collaborative technology environment
- Influence enterprise-wide systems for years to come
- Step into a role with high visibility, impact, and long-term growth
If you're passionate about Business Central, enjoy architecting smart technical solutions, and want to help shape a transformative ERP journey with real-world impact, we'd love to speak with you.