Hotel Sutter Jobs in Usa

• Clean and service guest rooms in accordance with hotel procedures
• Leave the guest rooms in a uniform arrangement as determined by housekeeping leadership
• Communicate efficiently with internal and external customers to help guests with problems, collect accurate information, and occasionally diffuse anger
• Restock all necessary linens and amenities according to the guest room legend
• Report status of rooms cleaned
• Report to supervisor about any damage, hazards, and repairs of items in the room or about the room itself
• Keep corridors and service areas clean and neat
• Bring linens and garbage to proper areas
• Update daily room master worksheet before breaks, lunch, and end of shift
• Perform deep cleaning of rooms twice yearly
• Respond to guest requests in a timely manner
• Assume responsibility of all assigned rooms each day
• Other duties as assigned
  
  

• High School Diploma or high school equivalent preferred
• Previous cleaning experience preferred
  
  

• Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and use of cleaning chemicals
• Knowledge of proper linen care, bed-making techniques, and room presentation standards
• Knowledge of OSHA safety standards in regard to working with chemicals
• Awareness of hotel services and amenities to assist guests with inquiries
• Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents
• Ability to ensure rooms are cleaned, stocked, and presented to brand standards
• Capability to efficiently complete assigned rooms within required timeframes
• Ability to professionally and courteously interact with guests when needed
• Clear understanding of instructions and ability to report maintenance or security concerns
• Keeping cleaning supplies, carts, and storage areas well-stocked and orderly
• Ability to handle last-minute room changes or urgent guest requests
• Identifying and addressing guest concerns or room maintenance needs proactively
• Ability to stay focused and complete tasks efficiently with minimal supervision
• Team Collaboration: Willingness to work with fellow housekeeping and hotel staff to ensure seamless operations
• Discretion and Professionalism: Respecting guest privacy and confidentiality at all times
• Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens
• Ability to understand and communicate in Spanish and English
  
  

• Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
  
  

Company Description

Common Thread Hotels is a Los Angeles-based boutique hotel company specializing in bespoke, lifestyle-driven independent properties throughout California. Common Thread Hotels has earned notable recognition from prestigious outlets such as Condé Nast Traveler, Travel + Leisure, and Forbes.

Role Description

The General Manager at Cambria Beach Lodge will oversee daily operations, providing strategic leadership to deliver an exceptional guest experience. Responsibilities include managing staff, fostering a positive team culture, monitoring financial performance, and ensuring that the lodge adheres to brand standards and operational goals. The General Manager will also build and maintain guest and community relationships, drive revenue growth, and manage property upkeep and vendor relationships. This is a full-time, on-site role based in Cambria, CA.

Qualifications

• Proven leadership skills, including team management and development
• Expertise in hospitality operations, including guest services, property management, and vendor relations
• Strong financial acumen with the ability to manage budgets and drive revenue growth
• Effective communication and interpersonal skills to foster positive guest and team member relationships
• Experience with marketing and sales strategies tailored to boutique hotel services
• Attention to detail and commitment to maintaining high standards of cleanliness and service
• Previous experience in hotel or property management; familiarity with boutique/lifestyle properties is a plus

We are seeking a Director of Revenue Management to join the Hyatt Centric Delfina, Santa Monica team.

As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.

The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.

Key Responsibilities

Pricing, Inventory, and Channel Management

• Establish pricing levels across all segments and room types; own daily pricing and inventory processes.
• Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.
• Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.
• Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.
• Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.
• Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.

Forecasting, Budgeting, and Performance Management

• Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks.
• Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.
• Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.
• Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.
• Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.

Group, Contract, and Sales Strategy Support

• Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.
• Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.
• Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.

Reporting, Meetings, and Stakeholder Communication

• Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.
• Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.
• Prepare monthly and or quarterly presentations for ownership and senior stakeholders.
• Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.
• Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.
• Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.

Team Leadership and Professional Standards

• Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.
• Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.
• Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.
• Perform other duties as requested by management in support of business needs.

Digital and Distribution Support

• Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.

Skills and Knowledge

• Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.
• Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.
• Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.
• Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.
• Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.
• Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.

Systems Experience – candidates without prior Hyatt experience will not be considered.

• Hyatt Reserve & RMT required.
• Hyatt Envision required.
• Opera PMS required.
• IDeaS RMS required.

Qualification Standards

• Bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.
• Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.
• Qualified candidates must have previous working experience using Hyatt systems. (candidates without this experience will not be considered)
• Proven track record of delivering strong commercial results and innovative, market-leading strategies.
• Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.
• Clear verbal and written communication skills, strong attention to detail, and consistent follow up.

Physical Requirements

• Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones.
• Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

General Requirements

• Maintain regular attendance in compliance with property standards and scheduling needs.
• Maintain high standards of professional appearance and grooming, including wearing a name tag when required.
• Effectively listen to, understand, and clarify concerns raised by guests and colleagues.
• Multi-task and prioritize competing deadlines and departmental functions.
• Support safe and efficient hotel operations by complying with policies and procedures.

EOE

• Deliver food and beverages to guest rooms promptly and professionally
• Ensure accuracy of orders, presentation, and adherence to hotel service standards
• Set up and serve meals in a courteous and efficient manner
• Present and answer guest inquiries regarding food and beverages including allergens and special requests.
• Maintain cleanliness and organization of in-room dining trays, carts, and work areas
• Handle guest requests and concerns promptly to ensure satisfaction
• Follow all health, safety, and sanitation guidelines
• Collect payments accurately when required
• Retrieve and clear trays from guest rooms and hallways in a timely manner
• Collaborate with kitchen and other departments to ensure seamless service
• Uphold hotel policies, procedures, and brand standards in all interactions
• Other duties as assigned
  
  

• High School Diploma or equivalent preferred
• Six months related experience required
  
  

• Strong knowledge of food and beverage menus, including ingredients and preparation methods
• Basic knowledge of wine, food and cooking methods
• Ability to provide exceptional guest service with professionalism and attention to detail
• Excellent verbal communication and active listening skills
• Strong organizational and time management abilities
• Ability to handle multiple orders efficiently and accurately
• Knowledge of proper food handling, safety, and sanitation standards
• Familiarity with point-of-sale (POS) systems and order-taking procedures
• Ability to lift and carry trays, carts, and other items safely
• Strong problem-solving skills to address guest concerns promptly
• Ability to work independently and as part of a team in a fast-paced environment
• Basic math skills for processing payments and handling gratuities
• Professional appearance and adherence to uniform and grooming standards
• Ability to remain calm and composed under pressure
• Flexibility to work various shifts, including nights, weekends, and holidays
• Understanding of hotel policies, services, and room layouts to assist guests effectively
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
  
  

• Paid Time Off Programs
• Employee Ski Pass
• Other company perks
  
  

About the Company

Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Hilton and Accor—as well as celebrity brands like Love01 (John Legend), Loved01 (Chrissy Teigen), and Wade (Dwyane Wade) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.

About the Role

We're looking for a motivated, detail-oriented Junior Logistics & Operations Coordinator to support our growing logistics and warehouse operations. This role is ideal for someone early in their career who is eager to learn how products move from purchase order to warehouse to customer—and who wants hands-on exposure across logistics, operations, purchasing, and marketing.

You'll play a key role in supporting bed and bedding logistics, coordinating warehouse activities, managing data and documentation, and collaborating with multiple teams across the business. This is a fast-paced, high-visibility role with real opportunity to grow into more senior logistics or operations positions.

This role is positioned as execution-first, learning-rich.Cross-functional exposure is a feature, not scope creep. You'll have clear accountability with room to grow into logistics, operations, or supply chain management as you develop your skills and demonstrate ownership.

Responsibilities

Logistics & Data Support

• Enter and maintain shipment, order, and inventory data in internal systems with high accuracy
• Assist with tracking inbound and outbound shipments and delivery timelines across multiple carriers
• Support documentation for domestic and international shipments
• Help monitor logistics issues and escalate delays or discrepancies as needed
• Maintain organized records related to shipping, receiving, and inventory operations

Warehouse & Operations Coordination

• Assist in setting up projects for picking, packing, and shipping within the warehouse
• Coordinate with warehouse staff to ensure orders are prepared accurately and on time
• Support basic scheduling for inbound and outbound shipments
• Help maintain organized records related to warehouse operations and logistics workflows
• Ensure smooth daily execution of warehouse and fulfillment operations

Cross-Functional Collaboration

• Work closely with the purchasing team to support inbound product flow and inventory needs
• Collaborate with warehouse and operations teams to ensure smooth daily execution
• Partner with the marketing and creative team on product launches, samples, and timelines
• Communicate clearly across teams to keep projects moving forward
• Support coordination between operations, logistics, purchasing, and brand teams

Process & Improvement Support

• Help document processes and identify opportunities to improve efficiency
• Support reporting related to logistics, inventory, and operations performance
• Take on special projects that expose you to different parts of the business
• Contribute ideas for streamlining workflows and reducing manual work
• Learn and adapt to new tools and systems as the business scales

Qualifications

Core Qualifications

• Recent graduate or early-career professional (0–2 years experience)
• Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field (or equivalent experience)
• Highly organized, detail-oriented, and comfortable working with data
• Comfortable with basic data entry and working in spreadsheets (Excel/Google Sheets)
• Strong attention to detail and follow-through

Personal Qualities

• Quick learner who enjoys juggling multiple priorities and adapts quickly to new systems
• Strong communicator who's comfortable working with different teams and levels of the organization
• Curious and proactive—excited to take ownership rather than wait for instructions
• Execution-focused with ability to manage multiple tasks and deadlines simultaneously
• Willingness to work in a hands-on, operational environment

Bonus Qualifications

• Internship or coursework related to supply chain, logistics, or operations
• Exposure to warehouse, fulfillment, or inventory systems
• Interest in learning about international shipping and freight logistics
• Spanish/English bilingual (highly valued for coordinating with warehouse teams and operations partners)
• Experience with project management or collaboration tools

Pay Range and Compensation Package

Compensation Range: $50,000 - $65,000 (based on experience, systems comfort, and ownership demonstrated)

Equal Opportunity Statement

Note: Most operations team members are Spanish-speaking, creating an inclusive and diverse operational environment. Bilingual candidates are strongly encouraged to apply.

Essential Duties and Functions/Responsibilities/Tasks:

• Maintain high level of positive and professional approach with coworkers and guests.
• Assure that all food meets the highest quality standards and service.
• Assure and enforce best practices for safety and sanitation in the kitchen to local, State & Federal Health Departments.
• Assure and/or conduct ongoing training and professional development of kitchen staff.
• Ensure that food comes out simultaneously, in high quality and in a timely fashion.

Benefits:

• Part-time employees receive: Dental & Vision!
• Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance!
• 401k Matching!
• Free employee parking!
• Free meal while on shift!
• Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
• Growth & Development Opportunities amongst the entire company!

HC5

• Current New Mexico Food Handler Certification required.
• Ability to work on your feet in humid kitchen environment for eight hours or more.
• Must be able to lift/push/reach for/carry 30+ pounds frequently.
• Excellent verbal communication and ability to multitask.
• 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining cook experience preferred.

Compensation details: 17-20 Hourly Wage

PIa43a217644e2-31181-29445164

Company Description

The Margaritaville Hotel Kansas City is now open, bringing a relaxed island-inspired escape to the heart of the Midwest. The hotel features 228 thoughtfully designed guestrooms and suites, each reflecting Margaritaville’s signature style inspired by the sea, sand, sun, and sky.

Guests can enjoy a variety of resort-style amenities, including an outdoor pool, family-friendly entertainment and activities, flexible meeting and event spaces, family arcade, and a retail shop. The property also features restaurants and bars, offering vibrant dining experiences that capture the brand’s laid-back spirit.

Designed to blend relaxation with entertainment, Margaritaville Hotel Kansas City provides a unique hospitality experience for travelers, event guests, and locals alike.

Role Description

At Margaritaville, we don’t just host events — we create island-inspired experiences where the vibe is relaxed, the service is exceptional, and every celebration feels like an escape.

We’re looking for a Banquet Manager who can lead the crew, bring energy to every event, and deliver unforgettable guest experiences. If you thrive in a fast-paced environment, enjoy bringing events to life, and know how to keep the good times rolling while maintaining top-tier service standards, this might be the perfect opportunity.

What You’ll Do

• Lead, train, and inspire banquet team members to deliver exceptional guest service
• Oversee event setup, execution, and breakdown to ensure seamless operations
• Partner with Sales, Culinary, and Event Planning teams to bring each event vision to life
• Ensure all banquet functions meet company standards for quality, presentation, and service
• Manage staffing levels, scheduling, and labor controls
• Monitor banquet inventory, equipment, and supplies
• Maintain compliance with health, safety, and sanitation standards
• Address guest feedback promptly and professionally
• Uphold and promote the Margaritaville culture and brand standards

Qualifications

• 2+ years of banquet or event management experience (hotel or resort preferred)
• Strong leadership and team development skills
• Excellent organizational and multitasking abilities
• Ability to work flexible hours, including nights, weekends, and holidays
• Knowledge of food & beverage operations and service standards
• Strong communication and problem-solving skills
• A true passion for hospitality and creating memorable guest experiences
• Customer Satisfaction and Customer Service skills to ensure client needs are prioritized and guests have an exceptional experience
• Expertise in Food & Beverage operations, including knowledge of banquet event preparation, menu planning, and service standards
• Experience in Hiring and staff management, including the ability to lead, train, and mentor teams
• Strong organizational and time management skills with an ability to multitask and adapt to a fast-paced environment
• Previous experience in hospitality or event management required

Food and Beverage Manager

• New York, NY, USA
• Full-time
• Job-Category: Food & Beverage
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.

Job Description

The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness.

Compensation: $82,000.00 - $85,000 Annual Salary Plus bonus

Responsibilities

• Floor presence during shift, greeting and interacting with guests
• Perform daily inspection for readiness according to standards
• Responsibility for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering
• Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards
• Responsible for maintaining the highest standards of service and ambiance
• Supervision of tabletop presentation for meal service.
• Supervise and direct service
• Handle guest complaints in the most diplomatic manner
• Ensure food quality and 100% customer satisfaction
• Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing)
• Maintaining inventory of equipment, linen and other supplies
• Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions
• Monitoring and controlling Micros system in appliance to guest checks and hotel reports
• Monitor speed of service and exercise quality control for both food and beverage
• Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals
• Increase knowledge of the industry trends
• Maintain safety by adhering to stated safety policies and handle guest and employee accidents
• Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Relay any outlet maintenance needs to the Engineering Department by work order program
• Keep storerooms in a state of readiness, cleanliness and tidiness
• Promote and maintain good employee relations between service kitchen and dining room
• Lead efforts in recruiting, interviewing, and hiring team members; conducts performance appraisals, take disciplinary action, motivate and train
• Wine list development
• Responsible overall for the delivery of wine service
• Progressive and ongoing staff education
• Working along with the culinary team, by pairing and suggesting wines that will best complement each particular food menu item
• Working on the floor as sommelier assisting in service and elevating our service performance while in direct contact with the restaurant patrons
• Ethical duty to work with the taste preference and budget parameters of the patron
• Maintenance of all wine lists and menus

Qualifications

• A college degree is preferred
• Freestanding restaurant experience necessary or luxury hotel experience a plus
• Strong food/wine and liquor knowledge
• Excellent customer service skills
• Clear concise written and verbal communication skills in English, second language is an asset
• Must be proficient in Microsoft Office, namely Word and Excel
• Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail
• Ability to meet deadlines, work under pressure and work independently
• Ability to deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts
• Ability to handle multiple tasks
• Strong leadership skills and the ability to motivate people
• Complete knowledge of P.O.S system
• Ability to calculate/analyze data
• Basic business math and accounting skills
• Attention to detail and strong sense of urgency
• The ability to think ‘out of the box’ and see the big picture
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, desire to provide exceptional customer service and ability to improve the bottom line

• Oversee daily food and beverage operations, ensuring smooth service flow and addressing any disruptions in real-time
• Conduct daily checks on stock levels for food, beverages, and supplies, placing orders as needed to avoid shortages
• Create and manage staff schedules to ensure proper coverage during peak and off-peak hours
• Operate as a working member of the food & beverage team to provide coverage and days off for restaurant management & supervisors
• Monitor team performance, provide coaching and feedback to maintain service quality.
• Conduct daily briefings or training sessions to ensure team members understand specials, promotions, or new procedures.
• Handle payroll and administrative duties
• Field guest challenges and develop solutions
• Operate within budget and reach or exceed financial targets; keep track of cover, revenues, and other F&B metrics
• Ensure adherence to local health and safety regulations, alcohol service laws, and company policies
• Other duties as assigned
  
  

• High School Diploma or equivalent required
• College degree preferred
• 4 years of F&B management experience required
• 2 years of hotel industry experience preferred
  
  

• In-depth understanding of local health codes, and food handling best practices
• Knowledge of menu design, portion control, and pricing strategies to maximize profitability
• Familiarity with wine, spirits, and beverage pairings, including inventory management and mixology
• Expertise in front-of-house and back-of-house operations, including scheduling, staffing, and workflow optimization
• Proficient in budget management, forecasting, profit/loss analysis, and controlling food and labor costs
• Strong ability to motivate and lead teams, fostering collaboration and accountability.
• Adept at addressing and resolving customer and employee concerns swiftly and professionally
• Skilled in creating exceptional guest experiences through personalized service and attention to detail
• Experienced in using POS systems, inventory management software, and scheduling tools
• Effective at prioritizing tasks, delegating responsibilities, and maintaining efficiency during high-volume periods
• Capable of overseeing multiple functions simultaneously in a fast-paced environment
• Strong ability to identify operational issues and implement effective solutions quickly
• Ability to align food and beverage operations with broader organizational goals and customer expectations
• Able to adjust to changing business needs, such as menu trends, staff shortages, or fluctuating customer demands
• Ensures accuracy in food preparation, presentation, and service while maintaining compliance with standards
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass
• Other company perks
  
  

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki.

Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories.

Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach.

The Room Attendant (Full-Time) is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for \"Lost and Found\" according to the standards.
• Ensure overall guest satisfaction.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.