Highgate Hotels Jobs in Usa

Staybridge Suites Montgomery Downtown is seeking a hands-on Assistant General Manager to help lead the daily operations of our 115-room extended stay hotel. This role partners directly with the General Manager to ensure exceptional guest experiences, strong team leadership, and consistent execution of IHG brand standards.

If you're an experienced hotel leader who thrives in a fast-paced environment, enjoys developing teams, and isn't afraid to jump in wherever needed, we want to hear from you.

What You'll Do

• Support the General Manager in overseeing daily hotel operations
• Lead and motivate f&b and housekeeping teams
• Maintain strong guest satisfaction scores and service culture
• Ensure compliance with IHG brand standards and operational procedures
• Assist with inventory control, scheduling, and operational efficiency
• Serve as Manager on Duty when required

What We're Looking For

• Strong knowledge of front desk operations, housekeeping, and inventory management
• Experience with IHG or other branded hotels preferred
• Proven ability to lead teams and solve problems in real time
• Comfortable working in a fast-paced environment with varied schedules and weekend availability

Why Join PCH Hotels & Resorts?

At PCH Hotels & Resorts, hospitality isn't just what we do it's who we are. Our culture is built on a simple belief: take care of people first and everything else follows.

• Care for People First Our team members are at the heart of everything we do. We believe in supporting, developing, and celebrating our people so they can deliver exceptional guest experiences every day.
• Award-Winning Workplace Proudly recognized as one of Business Alabama's Best Companies to Work For three years in a row, reflecting our commitment to a positive, supportive workplace culture.
• Hospitality with Heart & Soul We believe genuine hospitality comes from passionate people who care about their guests, their teams, and their communities. That's the spirit we bring to every property we operate.

When you join PCH Hotels & Resorts, you're not just joining a hotel teamyou're joining a company that believes in growing leaders, supporting teams, and delivering hospitality with heart and soul.

Competitive Benefits Package:

• Competitive salary
• Performance bonus opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• IHG employee hotel discounts worldwide
• Golf, Spa, and Retail discounts at all PCH Properties
• Career growth opportunities within PCH Hotels & Resorts

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Renaissance Montgomery, we pride ourselves on delivering exceptional hospitality experiences to our guests. We seek a dynamic and results-driven professional to join our team as the Assistant Director of Hotel Sales. We want to hear from you if you are passionate about sales, relationship-building, and creating memorable stays for our guests!

As the Assistant Director of Hotel Sales, you will work closely with the Sales Director to drive revenue growth and achieve sales objectives. Your expertise will focus on building strong relationships with clients, overseeing on-property sales functions, and developing effective sales and marketing strategies to enhance our hotel's positioning in the market.

Key Components of the role will include:

• Lead various sales efforts, including reactive, proactive, segment sales, local and social catering, and business travel sales.
• Strategically deploy and manage the sales team across appropriate market segments for maximum effectiveness.
• Analyze market trends to adjust sales strategies that enhance customer satisfaction and boost revenue.
• Collaborate closely with General Managers and property leadership to address individual sales needs and support market sales initiatives.
• Engage in community relations by participating in trade shows and client events while overseeing public relations and crisis communications.
• Manage the Sales and Marketing budget, monitor expenses, and develop corrective action plans based on guest satisfaction feedback.
• Extensive CITY experience

40% Bonus Potential

Why Join Us?

This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.

As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include:

• Experience comprehensive health, dental, and vision coverage tailored to your needs, with the added flexibility of Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Our 401(k) plan features generous matching contributions to help you build a secure financial future.
• Enjoy a competitive salary reflecting your skills and dedication and an enticing 40% bonus plan to reward your hard work.
• Take advantage of exclusive discounts on hotel stays, dining, golf, and retail at our properties.
• As part of the Marriott network, you'll have access to a wide range of benefits that enhance your travel and leisure experiences.

Join us today and uncover a wealth of additional perks that make working with us truly fulfilling!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The award winning Holiday Inn Express Paso Robles has an immediate need for an Assistant General Manager.

• Hotel & Hospitality

Role Overview: The Hotel Manager will oversee daily operations, ensuring guest satisfaction, staff productivity, and financial profitability. You will be the face of the hotel, leading by example to maintain our high standards of service.

Key Responsibilities:

• Manage all hotel departments including front desk, housekeeping, and maintenance.
• Monitor budget, handle payroll, and oversee financial reporting.
• Resolve guest complaints and ensure a 5-star service culture.
• Lead recruitment, training, and performance reviews for staff.
• Ensure compliance with health, safety, and licensing regulations.

Qualifications:

• Proven experience as a Hotel Manager or in a similar leadership role.
• Strong understanding of hotel management software and financial procedures.
• Exceptional communication and "people skills."
• Problem-solving aptitude and the ability to multitask under pressure.

We are seeking an experienced Hotel Controller to lead the financial operations of a luxury, boutique hotel. This role is ideal for a highly organized, hands-on finance leader who thrives in a collaborative environment and takes full ownership of their responsibilities. As Controller, you will oversee all accounting and financial processes for the hotel while partnering closely with department leaders to ensure operational excellence and strong financial performance. This position requires a polished professional with deep experience in luxury hospitality finance and the ability to build and maintain strong systems and processes for a growing property.

Competitive base salary up to $80K

Performance-based bonus

Medical, dental, and vision insurance (70% company-paid)

401(k) with 5% company match

Paid time off with tenure growth

Relocation assistance

Executive hospitality perks, including property stays and dining privileges

Opportunity for continued career growth

5+ years of experience as a Controller in a luxury hotel environment, managing financial operations for properties generating $17M+ in annual revenue

Bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, Accounting, or a related field preferred

Strong organizational, communication, math, grammar, and analytical skills

Ability to create, implement, and uphold systems and processes

Highly collaborative with the ability to work effectively across all hotel departments

Strong problem-solving ability with sound judgment and common sense

A self-starter who takes full ownership of the role and responsibilities

Oversee all hotel accounting functions, including financial reporting, budgeting, forecasting, and internal controls

Ensure accurate and timely monthly financial statements and reporting

Develop, implement, and maintain financial systems and operational processes for a newly established property

Monitor revenue performance, cost controls, and financial trends

Partner with department heads to support operational and financial decision-making

Maintain compliance with accounting standards, company policies, and regulatory requirements

Manage cash flow, accounts payable, accounts receivable, and payroll oversight

Support ownership and executive leadership with financial insights and performance analysis

Establish efficient workflows and best practices across the accounting functions

Job ID: 172683 #post Marcia Recks

Role Overview

We are seeking an experienced Hotel General Manager to oversee the overall operations and performance of a hotel property located in Dania Beach, Florida. This leadership role is responsible for the strategic direction, operational management, and financial performance of the hotel while ensuring exceptional guest experiences and high operational standards.

The General Manager will lead all aspects of hotel operations, including operational efficiency, revenue performance, team leadership, and compliance with company policies and hospitality standards.

Key Responsibilities

• Provide overall leadership and strategic direction for hotel operations
• Ensure a high level of guest satisfaction and service quality
• Oversee financial performance, including budgeting, forecasting, and cost control
• Implement strategies to maximize revenue, occupancy, and profitability
• Maintain strong operational standards across all hotel functions
• Ensure compliance with company policies, brand standards, and regulatory requirements
• Monitor operational performance and implement improvements when necessary
• Report financial and operational performance to ownership and leadership

Qualifications

• Proven experience as a Hotel General Manager
• Strong expertise in hotel operations and hospitality management
• Demonstrated experience in budgeting, financial planning, and revenue optimization
• Excellent guest service and customer relations skills
• Knowledge of Food & Beverage operations within a hotel environment
• Strong leadership, organizational, and decision-making abilities
• Experience with hotel property management systems (PMS) and hospitality software
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred
• Previous hotel management experience in South Florida is an advantage

General Manager, Dual Property Hotel – Mongomery, AL

• Compensation: $85,000 - $110,000 (based on experience) + 25% quarterly bonus
• Professional, upscale, engaging and guest-centric environment
• Fast growing hotel management and ownership company operating many Hilton brands
• Employees are valued and supported with this preferred employer group
• 1-week vacation Year after 1 year
• PTO/Sick Days
• Health Benefits to include medical (with company contribution), dental, Vision, Life, STD, LTD
• 401k with Company match
• Quarterly defined Bonus (Executive Committee and above) eligible to 25% of salary

MANDATORY

3+ years of upscale hotel General Manager experience

2+ years as General Manager in a similar sized property

Hotel BRAND experience

Marriott Manager or similar major brand experience

RESPONSIBILITIES

Leadership

• The GM must be able to effectively hire, train, and hold accountable the entire staff of the hotel.
• The candidate must understand progressive discipline and hire without any discrimination or bias.
• The individual must be able to effectively hire talent for the fit of the job and build a strong team with great cohesiveness.
• The GM must involve the staff in the day-to-day operations of the hotel and have fun while doing it.

Accounting

• The GM must understand basic accounts payable/accounts receivable functions, along with P&L analysis and budgeting knowledge.
• The GM must be able to control costs at the same time protecting the assets of the hotel.
• The GM must have a keen sense of detail and organization. All paperwork must be turned in a timely manner with precision and exactness.
• The candidate will be responsible for controlling payroll, reconciling bank deposits, credit card transfers, and all variances to the annual budget.

Sales

• The individual must understand the sales effort within the market and drive both Occupancy and ADR.
• The GM will be required to make sales calls to top accounts and new accounts from time to time and be constantly engaged in the sales effort.
• The candidate must understand the importance of great guest service and front office excellence.
• The GM will be responsible for direct mail pieces, local advertising, account maintenance, prospecting, qualifying, and closing on all pertinent pieces of business.

Operations

• The GM must clearly understand the workings of a hotel.
• The candidate must keep a clean and well-maintained hotel.
• All housekeeping, maintenance, and front desk logistics need to be effectively executed and successfully maintained.
• The GM must understand the importance of keeping costs in line with budget, and at the same time doing the right things to keep the property in tip-top condition.
• The GM must train, and motivate a staff to drive revenue, revenue, and more revenue!!!
• The ideal candidate will empower the staff to take ownership of the hotel and include the staff in the daily decisions of the hotel's operations.

EOE - Equal Opportunity Employer

Responds in a professional and courteous manner to arriving, departing and in-house guests and VIP's by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Open and flexible position availability required. Must be able to work AM, PM, overnights, holidays and weekends.

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

Maintains a friendly, cheerful and courteous demeanor at all times.

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
• Must be fluent in oral and written English.
• Must be able to read written communiques and monochrome computer screen.
• Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
• Mobility - must be able to reach all areas of hotel to assist clients.
• Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Why You'll Love Working at Sage

Exceptional Benefits & Perks: Explore & Save Enjoy exclusive discounts at Sage Hotels & Restaurants nationwideyour gateway to unforgettable experiences across the country. Comprehensive Health Coverage We've got you covered with medical, vision, and dental insurance because your well-being matters. Join a Culture That Celebrates You At Sage, you're part of a community. We're building something special: a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are. Ready to be part of something extraordinary? Let's create the future of hospitality together.

USD $19.50 - USD $19.50 /Hr.

We are looking for an organized, and detailed oriented Hotel Operations Coordinator with an entrepreneurial spirit to join our passionate passionate in Cambridge, Massachusetts. This is a salaried, full-time hybrid position and is eligible for benefits and bonuses, and international travel opportunities

As a Hotel Operations Coordinator you will be working with hotel suppliers for all aspects of the land components for our tours; international and domestic. You will be responsible for supplier communications, hotel inventory, budget and quality control. Your specific area will be determined geographically. The salary range for this position is $50,000-60,000.

Responsibilities Include:

• Hotel Inventory Management - secure and maintain hotel inventory for assigned suppliers (hotels, restaurants, and other attractions)
• Negotiating - rates, terms and conditions with the suppliers
• Supplier Relationship – manage relationships with current and potential new suppliers
• Quality-Control – maintaining a high level of quality and customer satisfaction with all suppliers

Requirements:

• Strong organizational skills and attention to detail.
• Strong communication skills
• Be able to multi-task and work well under pressure
• Spreadsheet skills (Excel)
• Experience in travel, tourism or travel agency industry is preferred
• Personable, service-minded, and able to adapt communication style as needed
• Excellent written and verbal communications skills
• Comfortable in a fast-paced, dynamic environment

If you are a professional who enjoys challenges and has the energy and enthusiasm to support a growing business in the Boston area, we would love to hear from you! Please submit your resume, cover letter, and salary requirements to