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Customer Service Manager
Salary not disclosed
Columbus, WI 2 days ago

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Description

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.


LOCATION: Columbus, WI


SUMMARY: Directs and coordinates customer service activities for the Assigned COE.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Manager Customer Service function.
  • Accomplishes objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees
  • Communicating job expectations
  • Planning, monitoring and reviewing job contributions
  • Enforcing policies and procedures
  • Manage customer service issues, including terms of sale.
  • Monitors inventory so aged material can be shipped or pre-billed
  • Provides input for Customer Service Representative performance reviews.
  • Manages Expedited freight
  • Solve problems, analyze situations/behaviors and prioritize responsibilities.
  • Handle complex and escalated customer service issues and follows through to resolution.
  • Improving customer service experience, created engaged customers and facilitate organic growth.
  • Corresponds with company sales force as needed to address customer issues.
  • Provides training for the Customer Service Representative Positions and updates training documents as appropriate.
  • Contacts other departments and locations within the organization to obtain and provide information.
  • Prepares reports as per customer needs and requests.
  • Monitor accuracy of reporting and data base information
  • Establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction.
  • Identify and implement systems/processes improvements that provide best business practices as it relates to customer order entry, order pricing and inventory reporting.
  • Improves customer service quality by studying, evaluating, and re-designing processes, establishing and communicating service metrics, monitoring and analyzing results, implementing change as a result.
  • Any other assigned responsibilities.

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE

Ideal candidates will possess a Bachelor's degree (B. A.) from a four-year college or university or equivalent experience. Three to five years related experience in the flexible packaging industry which include: Inside Sales/Sales Service/Customer Service experience, Marketing experience, Pricing background, and Sound technical knowledge/ability.


LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fractions, percentages, ratios, and proportions to practical situations.


REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


OTHER SKILLS & ABILITIES

Candidate must possess/exhibit the following skills/abilities:

  • Not necessary
  • Accuracy: uncompromised
  • Radius, Print Flow, Work Front
  • Coaching ability
  • Communication Skills: technical information, internal/external customers, all levels of employees
  • Conflict Resolution
  • Confidentiality
  • Deadlines
  • Detail: attention to
  • Independence
  • Innovation: constantly re-develop systems
  • Motivate: others
  • Multiple projects/priorities/deadlines
  • Negotiation ability
  • Organizational skills
  • Presentation skills
  • Professionalism/professional demeanor
  • Project Management
  • Safety
  • Software: Microsoft Office Suite
  • Team: work as a member with all employees


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.

The employee must occasionally lift and/or move up to 50 pounds. Any lifting over 50 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

.



Not Specified
Customer Success Manager (Hybrid)
✦ New
Salary not disclosed

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

Customer Onboarding
  • Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
  • existing programs.
  • Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
  • Provide robust training and onboarding experience that leads to learner activation and engagement.
  • Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
  • Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
Customer Relationship Management
  • Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
  • Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
  • Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
  • Identify satisfied customers and secure/curate testimonials and/or case studies.
  • Assist with recognition program to reward/amplify top customers/institutions.
Customer Performance
  • Research, monitor, report, and recognize customer performance.
  • Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
  • Produce regular reports on customer success metrics and key performance indicators.
  • Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in healthcare administration, business, communications, or related field required.
  2. Minimum of 5+ years account management and customer relationship management experience required.
  3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
  4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
  5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
  6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
  7. Strong external presence to communicate with external stakeholders and customers.
  8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
  9. Familiarity with learning management systems/online education programs
  10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Customer Success ManagerOakland, CA
✦ New
Salary not disclosed
Oakland, CA 1 day ago
Customer Success Manager

We are innovators. We are culture-builders. We are Bee Genius.

Join the team that's building the future of work, today.

Come join the company building the future of work.

Who We Are: At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of what's possible in the HR-Tech sector. Our diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As we continue to grow and evolve, we are seeking talented individuals who share our vision and are eager to make a lasting impact in the world of technology. We invite you to apply and start building tomorrow's teams today!

Job Description: We are looking for a passionate and customer-centric Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving customer success.

Responsibilities:

  • Serve as the primary point of contact for assigned customer accounts
  • Understand customer needs and objectives to provide tailored solutions
  • Conduct regular check-ins and QBRs to assess customer satisfaction and address concerns
  • Provide product demonstrations and training to customers
  • Collaborate with cross-functional teams to resolve customer issues and escalations
  • Identify opportunities for upselling and expansion within existing accounts

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Proven experience in customer success or account management
  • Strong understanding of customer relationship management principles
  • Excellent communication and interpersonal skills
  • Analytical mindset and problem-solving abilities
  • Knowledge of the industry and product offerings is a plus

Salary Range: $70,000 - $100,000 per year

Please note that the provided salary ranges are estimates and can vary based on factors such as location and candidate experience.

Not sure if this is the right fit for you? We welcome proactive resumes and we'll be in touch should a strong-matching position become available.

#BeeGeniusCareers

Not Specified
Enterprise Growth Strategist (Customer Success)
✦ New
🏢 Clay
Salary not disclosed
New york city, NY 1 day ago
Enterprise Growth Strategist @ Clay

As one of Clay's Enterprise Growth Strategists, you'll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.

You'll work directly with senior GTM leaders to:

  • Map their growth priorities
  • Translate those into actionable Clay use cases
  • Expand Clay into new teams and workflows
  • Shape the roadmap of both their GTM engine and Clay itself

You are not just supporting customers, you're a strategic business partner, trusted advisor, and internal product voice.

What You'll Do
  • Onboard with velocity & vision: Guide customers to their first \"aha\" moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
  • Be a growth partner: Act as an extension of our customers' GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
  • Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay's footprint within the org.
  • Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions.
  • Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
  • Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
What You'll Bring

This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.

  • Strategic, product-minded thinking: You don't just solve today's problem: you see around corners, help customers envision what's next, and connect their roadmap to ours.
  • Deep GTM fluency: You've lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you've held an in-house GTM operator role.
  • Customer obsession with business savvy: You've worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
  • Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 ? 1.
  • Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.
Not Specified
Warehouse Customer Service Representative
✦ New
🏢 Geodis
Salary not disclosed
Riverside, CA 8 hours ago
Warehouse Customer Service Representative

Job Category: Operations

Requisition Number: WAREH044665

Full-Time

On-site

Hourly Range: $14.40 USD to $27.42 USD

Rate: $21 USD per hour

Riverside, CA 92507, USA

Job DetailsDescription

Warehouse Customer Service Representative

Shift/Schedule

  • Monday - Friday, 7:00am - 3:30pm

Text DELIVER to 88300 to apply or check out more !

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you'll get by joining the GEODIS team!

  • Get Good Money Fair pay and some jobs come with bonus opportunities.
  • Get the Right Job/Right Schedule Part-time, full-time, seasonal days, nights, weekends, and even gig work. We have the job and shift you want.
  • Get Paid Early Payday as early as you want. Access your earnings on demand.
  • Get Free Healthcare Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.
  • Get a Break Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.
  • Stay Safe We pride ourselves on a safe, clean, and healthy work environment for everyone.
  • Get a Voice We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
  • Get Promoted When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
  • Get a Boost Our \"GEODIS Compassion Fund\" makes one-time grants to teammates who have experienced unexpected catastrophes.
  • Get Involved Volunteer in your community or donate to the \"GEODIS Foundation\" or \"GEODIS Compassion Fund\".
  • Have FUN Work with fun, supportive people just like you!
  • Find Your Place We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
  • Find Your Future Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

Requirements:

  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered \"Essential Functions\" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform \"Essential Functions\" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the \"Essential Functions\".

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit to learn more.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Not Specified
Customer Service Representative - Remote
Salary not disclosed
Atlanta, Remote 6 days ago
Job Title : Customer Service Representative Duration : 6 Months Location : Remote Pay Rate : $13.50/ Hr on W-2 Productivity Management: Should be able to meet daily task handling through various form and medium of communication, written and/or verbal or phone.

Should be able to meet the quality, productivity targets and defined timelines to ensure Service Level Agreements (SLAs) and ensure there is no penalty due to miss in SLA's.

Ensure accuracy in the tasks completed.

Demonstrate analytical capabilities while performing tasks.

Should adhere to established policies, procedures, and compliance which result in a satisfactory audit rating Specialized/Practical Knowledge Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.

Good proficiency on English language.

- Computer literate, should be able to work with different programs and screens with the customer on the line.

Exposure to business domain is an added advantage.

Excellent grasping powers able to understand the various processes.

Team player with excellent verbal and written communication skill.

Willing to work in 24/7 environment and sign a service agreement as per company norms.

Ability to work in flexible work schedule, including holidays and weekends.

BV Benefits Verification: Job description
- CVS Specialty is one of the nation's largest and most experienced providers of pharmacy services supporting individuals with chronic or genetic disease who require complex and expensive drug therapies.

Benefits Verification Representative will provide excellent customer service to patients, healthcare professionals and insurance carriers.

As part of this role you will verify insurance coverage for both new and existing patients in order to process patient prescription orders in a timely manner.

This position requires strong attention to detail, problem solving skills, and a performance-driven individual.

In many cases you will need to conduct Outbound calls to resolve a customer's case.

This is a role which requires you to process cases in efficient manner and you are measured on your ability to process no less than 8 cases per hour as a core agent and this ability is essential to your success! Customer Service Representative
Remote working/work at home options are available for this role.
Not Specified
Bakery Customer Service
✦ New
Salary not disclosed
Syracuse, New York 1 day ago
Schedule: Part timeAvailability: Afternoon, Evening (Including Weekends). Shifts end as late as 8pmAge Requirement: Must be 18 years or olderLocation: Syracuse, NYAddress: 3325 West Genesee StreetPay: $16.50 - $17 / hourJob Posting: 03/16/2026Job Posting End: 04/14/2026Job ID:R0275776

we are a food market where you make the difference

At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.

how you'll make the difference

Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.

what will you do?

- Bake, produce, and package baked goods
- Provide incredible customer service and answer customer questions in a timely manner
- Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
- Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
- May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Not Specified
Seafood Customer Service
✦ New
🏢 Wegmans Food Markets
Salary not disclosed
Syracuse, New York 1 day ago
Schedule: Part timeAvailability: Afternoon, Evening (Including Weekends). Shifts end as late as 8pmAge Requirement: Must be 18 years or olderLocation: Syracuse, NYAddress: 3325 West Genesee StreetPay: $16.50 - $17 / hourJob Posting: 03/16/2026Job Posting End: 04/14/2026Job ID:R0275780

Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our Seafood team, you'll work with others to educate our customers and ensure the freshest variety of unique fish and prepared seafood items are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you!

What will I do?

- Provide incredible service to our customers
- Keep our shelves stocked with fresh products
- Take orders, package product, and help customers locate what they need
- May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Not Specified
Customer Service Advocate
✦ New
Salary not disclosed
Columbia 1 day ago
-About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.

We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level.

Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets.

We take pride in being a strong driver of mindfulness and balance at workplace.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Customer Service Advocate Job Category: Customer Service Industry: Insurance Job Location: Columbia, SC Zip Code: 29219, 29203, 29229, 29201 Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry Job Responsibilities Responsible for responding to customer inquiries.

Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.

Performs research as needed to resolve inquiries.

Reviews and adjudicates claims and/or non-medical appeals.

Determines whether to return, deny or pay claims following organizational policies and procedures.

•45% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.

Handles situations which may require adaptation of response or extensive research.

Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.

•45% Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines.

Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes.

Ensures claims are processing according to established quality and production standards.

•10% Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution.

Identifies and reports potential fraud and abuse situations.

Job Requirements · Required Skills and Abilities: Good verbal and written communication skills.

Strong customer service skills.

· Good spelling, punctuation and grammar skills.

· Basic business math proficiency.

· Ability to handle confidential or sensitive information with discretion.

· Required Software and Other Tools: Microsoft Office.

Work Environment: Typical office environment.

· Required Education: High School Diploma or equivalent · Required Work Experience: 2 years of customer service experience including 1 year claims or appeals processing OR Bachelor's Degree in lieu of work experience.
Not Specified
Alterations Customer Service Representative
✦ New
Salary not disclosed
Salida, CA 1 day ago
Best Job Ever!

Minimal weekday hours required (join for weekends only!). Generous Team Member discount. $400 bonus for every referral hired with no limit. Competitive hourly pay rates & team bonus. Get Paid Early! Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!

Alterations Customer Service Representative (CSR)

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S/he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions:

  • Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

  • High school diploma or equivalent degree.
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system.
Full Time Opportunity

A comprehensive benefits package is available. Rewarding Environment and Competitive Pay. Generous Team Member Discount After First Pay Period. Dayforce Wallet Get Paid Early! Health/Dental/Vision Insurance. 401K Program. Paid Vacation, Sick Days & Holidays. Pet Benefits.

Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or 61 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

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