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Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge

Location: Remote in US, Canada & UK

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over 2,500 sites certified worldwide, since 1995

• Phase I through post-marketing experience across anterior segment and retina trials

• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.

* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.

* Bachelor's degree or equivalent experience.

* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.

* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.

* Occasional travel may be required on an ad hoc basis

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs.

After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded.

Operators also assist cast members and non guests with any questions or request.

Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests.

Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent – Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent
- assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.

Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time
- Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

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The pay rate for this role in Hawaii is $35.84 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

To learn more about our benefits visit:

Position Summary:

The HOA Phone Representative is responsible for managing incoming and returned phone calls to support the legal assistant team. This role serves as a primary point of contact for clients and other callers, ensuring messages are handled promptly, accurately, and professionally. The position helps maintain efficient communication flow within the firm by returning calls, gathering relevant information, and routing messages to the appropriate legal staff.

Key Responsibilities:

• Return phone calls on behalf of legal assistants in a timely and professional manner.
• Answer incoming calls and take detailed, accurate messages for attorneys and legal assistants.
• Gather necessary information from callers, including case details, contact information, and the purpose of the call.
• Document call notes and messages clearly within the firm's case management or communication system.
• Route urgent calls to the appropriate team member when necessary.
• Follow established scripts or guidelines when communicating with clients.
• Maintain professionalism, confidentiality, and discretion when handling sensitive client information.
• Assist with managing call logs and tracking follow-ups to ensure calls are addressed.
• Communicate effectively with legal assistants regarding client updates or urgent matters.
• Provide general administrative support related to client communications as needed.

Qualifications:

• Previous experience in a receptionist, call center, customer service, or administrative role preferred.
• Strong verbal communication and active listening skills.
• Excellent attention to detail when documenting messages and call notes.
• Ability to remain calm, professional, and courteous when speaking with clients.
• Strong organizational and time management skills.
• Basic computer proficiency and ability to work within case management or CRM systems.
• Ability to maintain strict confidentiality.

Preferred Qualifications:

• Experience working in a legal office or professional services environment.
• Familiarity with legal terminology and law firm workflows.

Key Skills:

• Professional phone etiquette
• Client service mindset
• Clear documentation and note-taking
• Multitasking and prioritization
• Team collaboration

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home.

The Phone Survey Representative will conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses, and entering and rating verbatim comments. This individual will also assist with other data entry projects as needed.

Duties & Responsibilities:

Conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses, and entering and rating verbatim comments.

Qualifications:

• Personable, with a good phone presence.
• Strong attention to detail and accuracy are a must for these positions.
• Able to speak and read Spanish - Bilingual positions only

Education:

High School Diploma or equivalent GED.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected hourly rate for a Non-Bilingual role is $17.20 p/h and $18.20 p/h for a Bilingual role.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service

Duties and Responsibilities:

• 
  
• Using excel daily, data entry and data analysis
  
• Pulling and reading Customer Service Records (CSRs)
  
• Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  
• Opening orders for various products, as well as tickets, including disconnects, feature change,
  
• DL listing, etc.
  
• Assisting with updating customer accounts within various systems as needed
  
• Communicating directly with supervisor, teammates, account managers, and other depts. (as
  
• applicable) concerning project matters
  
• Various call-based projects, including surveying customers/contacts
  
• Communicating directly with carriers, account managers and collaborating teams concerning
  
• maintenance of services
  
• Participating in calls/meetings with internal teammates and carriers
  
• Using various internals systems to update project spreadsheets
  

Required Qualifications:

• 
  
• Bachelor's Degree
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

We are located in Clearwater, FL.

4908 Creekside Drive, Suite A, Clearwater, FL 33760

NOT a remote/work-at-home position

SELLING CAREER IN THE WORLD OF SPORTS

The Job at a Glance: As a part of our esteemed business-to-business inside sales team, you will play a pivotal role in marketing a one-of-a-kind advertising opportunity to companies across the nation. Imagine being at the forefront of connecting brands with the thrilling world of professional and collegiate sports. Our portfolio boasts collaborations with premier sports leagues and teams, including the NFL, MLB, NBA, NHL, NASCAR, PGA, Professional Tennis, and an array of major Colleges and Universities.

Compensation Package That Rewards Excellence: At our company, we believe in recognizing and rewarding the dedication and performance of our exceptional team members. We are committed to fostering a professional environment where your efforts are not only appreciated but also appropriately compensated. Our competitive compensation and benefits package is designed to reflect your accomplishments.

Base Salary and Performance-Based Incentives: As a valued member of our team, you can expect a salary of $50,000 per year, based on sales made, providing you with a stable foundation. However, we understand that exceptional performance deserves exceptional rewards. That's why we offer additional commissions based on the sales you generate, allowing you to significantly augment your earnings.

Comprehensive Employee Benefits: We care about the well-being of our team members and their families. To ensure you have peace of mind and access to quality healthcare, we provide the following comprehensive benefits:

Employer-Contributed Medical Premiums: Enjoy the peace of mind that comes with employer-contributed medical premiums for both you and your dependents. We prioritize your health and that of your loved ones.

Health Savings Account (HSA): Take advantage of our Health Savings Account, which empowers you to manage your healthcare expenses efficiently. It's a valuable tool for your financial well-being.

Paid Time Off (PTO): We recognize the importance of work-life balance. To support this, we offer paid time off, allowing you to recharge, relax, and spend quality time with family and friends.

Benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Qualifications:

• Self motivated: Demonstrate a goal-oriented mindset and understand that hard work is the key to financial success. Our ideal candidate is driven to achieve targets and strives for excellence in every task.
• Hard Worker: We're looking for individuals who aren't afraid to put in the effort. Success in our dynamic sales environment requires a strong work ethic, determination, and the ability to push through challenges.
• Phone-Based Stamina: Since our business relies heavily on phone interactions, we're seeking individuals with the stamina to spend the majority of the day on the phone cold-calling. You'll be reaching out to a multitude of prospects, and your ability to maintain enthusiasm and professionalism throughout is crucial.
• Prospecting Prowess: Understand that not every call results in a sale. We're looking for individuals who grasp the reality that sales is a numbers game. Your resilience and commitment to reaching as many prospects as possible will be the key to your success.
• Hunter Mentality: We're looking for hunters—individuals who are driven by the thrill of pursuing new business opportunities. The ability to be proactive, persistent, and motivated to seek out leads independently is a defining characteristic of our top performers. It will be your responsibility to unearth the best contacts, their phone numbers and email addresses. We will support you with tools to help you find this information.
• Outgoing, Sociable, and Fun: Take pride in your ability to strike up conversations with ease. As an Inside Advertising Sales Representative, building relationships is crucial. Your outgoing and sociable nature will be your greatest asset in connecting with potential clients.
• Adaptable to a Fast-Paced Environment: Thrive in a fast-paced work environment and possess the ability to adapt quickly to changes. The world of sales is dynamic, and we need individuals who can navigate challenges with a positive attitude and resilience.

Minimum Requirements:

• Comfortable with Phone-Based Business: Our Inside Advertising Sales Representatives primarily conduct business over the phone. A comfort and proficiency in engaging clients through telephone conversations is essential.
• Results-Driven Mindset: Understand that success in this role is directly tied to your ability to not only pursue leads but to convert them into meaningful business relationships. A results-driven mindset is essential.
• No Prior Sales Experience Necessary: While prior sales experience is a plus, it is not a requirement. We are looking for individuals with a strong and innate desire to work in the sales industry. If you're passionate about sales and eager to learn, we want to hear from you.

Perks That Make Us Stand Out:

At our company, we believe in rewarding hard work and creating an environment where our team members thrive. Here are some exciting perks that come with being a part of our dynamic team:

• Awesome Incentives: Enjoy incredible incentives for both the sales you make and the referrals you bring in. Your dedication and success will be recognized and rewarded in ways that go beyond just a paycheck.
• Uncapped Commissions: Say goodbye to earning limits! With uncapped commissions, your earning potential is limitless. The more you achieve, the more you earn. It's a direct reflection of your hard work and success.
• Work/Life Balance: We understand the importance of a healthy work/life balance. This isn't a "take your work home" type of job. We value your time outside of work and believe that a well-balanced life contributes to your overall success and happiness.
• Casual Dress Code: Say goodbye to stuffy suits and ties! Our workplace embraces a casual dress code. Whether it's jeans and a t-shirt or your favorite comfy attire, we want you to feel relaxed and at your best while making a significant impact.

First-Year Earning Expectations:

Embark on a rewarding career with National Event Publications and unlock your earning potential. You can anticipate earning between $50,000 to $100,000 in your first year. Your work ethic, intelligence, and creativity will be key factors in determining the extent of your success. For those with B2B sales experience and a strong work ethic, first-year earnings can surpass $100,000. Our seasoned top performers, with 5+ years on the job, are achieving impressive annual earnings exceeding $250,000. Anyone can excel in this role, provided you're motivated, not afraid of hard work, and possess the skills to close deals.

Why National Event Publications (NEP)?

Joining us as a Director, Key Account Sales means stepping into an entrepreneurial role. Our salespeople view their position as akin to business ownership, seeking to maximize returns on their personal investment. At NEP, we value creative thinkers who take direct action to get the job done. Our work environment encourages innovation, and your ability to leverage creativity will be pivotal in achieving success.

Qualifications and Inclusivity:

National Event Publications welcomes individuals from all walks of life. Whether you're a recent college graduate with any degree or someone with extensive experience, we encourage applicants of all ages and backgrounds. We believe in the diversity of thought and experience that each team member brings to the table.

Equal Opportunity Employer:

At NEP, we are proud to be an equal opportunity employer. All applicants will be considered for employment without regard to age, color, disability status, gender identity, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law. We believe in creating a workplace where everyone has an equal opportunity to succeed, and we celebrate the unique qualities that each team member brings to our dynamic organization. Join us at NEP and be a part of a team that values diversity, innovation, and success for all.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Actively supporting the Stockroom function in all material related and control tasks. Accurately and safely perform warehouse related activities involving the physical movement of material with corresponding system transactions, supporting verifications, and documentation when necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Coordinates the movement of material to the necessary manufacturing areas to support production schedules.

* Physically and systematically executes necessary material movements involving all types of material requiring replenishment to manufacturing areas.

* Executes material movements to all necessary areas outside of the manufacturing process (i.e. shipping, parts prep, office personnel, etc.).

* Utilizes RF scanners when appropriate for performing ERP transactions.

* Operates any material handling equipment as needed.

* Maintains organization of Bin Management and First In First Out maintenance.

* Returns unused materials to stockroom from manufacturing areas using RF.

* Properly disposes scrap components.

* Pulls material for purges from stock as needed.

* Perform Warehouse Cycle-counts where appropriate.

* Verifies necessary material movements and paperwork to ensure correct physical and system movement of material.

* May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

* Ability to define problems, collect data, establish facts, and draw valid conclusions.

* Ability to operate a personal computer including using a Windows based operating system and related software.

* Advanced PC skills, including training and knowledge of Jabil's software packages.

* Ability to write simple correspondence. Read and understand visual aid.

* Ability to apply common sense understanding to carry out simple one- or two-step instructions.

* Ability to deal with standardized situations with only occasional or no variables.

* Ability to read and comprehend simple instructions, short correspondence, and memos.

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

* Ability to compute rate, ratio, and percent and to draw and interpret graphs

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( ), the Federal Trade Commission identity theft hotline ( ) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access /Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong

#AWorldofPossibilities

#EarlyCareer