Harmony Recovery Jobs in Usa

Position: Account Recovery Specialist

Location: Milford, OH (Onsite)

Duration: FTE/ Direct Hire

Job Description:

The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards.

• Perform SOP driven review of cases received in workflow
• Validate customer details including name, registered email ID, and account usage patterns
• Verify the reason for account lockout such as:

– Enabling Two Factor Authentication (2FA)

– Cookie or login verification issues

–Ownership change or account recovery processes

• After validating all mandatory checks, initiate a templatized communication via the workflow to proceed with customer account activation or escalate to a compliance analyst
• Follow SOPs, compliance guidelines, and client policies
• Meet process KPIs including AHT, Quality and Compliance adherence.
• 0-2 years of experience (BPO/BPS preferred).
• Strong communication skills (verbal and written).
• Ability to handle high-sensitivity customer data with confidentiality.
• Proficiency in navigating different systems and tools.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Eager to learn.

Salary Range :: $35,000 - $38,000 a year

JOB TITLE: Preop Recovery Nurse (Full-Time)

GENERAL SUMMARY OF DUTIES: 

Assists in provision of nursing care to patients in an Ambulatory Surgical Center setting. Assumes total responsibility for patient care in accordance with physician's orders and centers policies. 

REQUIREMENTS:

• 
  
• Graduate of Accredited School of Nursing; current state RN License.  
  
• CPR required.  
  
• ACLS required.  
  
• Minimum one year in pre-operative, intra-operative and post-operative surgical patient care.
  

Benefits:  

• 
  
• Comprehensive health, dental, and vision insurance
  
• Health Savings Account with an employer contribution
  
• Life Insurance 
  
• PTO
  
• 401(k) retirement plan with a company match
  
• And more! 
  

 Equal Employment Opportunity & Work Force Diversity  

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.   

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

• • Unit - Memorial Shiloh Labor Delivery Recovery Postpartum

    • PRN Schedule
    • Competitive Pay (See Career Ladder Information Below)
    • BSN Differential
    • Shift Differential
    • Eligible for up to 40 hours of paid time off each year

    BJC RN Career Ladder -

    • The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area.
    • This is a tool to empower nurses to work at the top of their license and own their career progression.
    • The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career.
    • Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description.

  Additional Preferred Requirements

  • BSN Degree
  • OB Experience

Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet -recognized organization for nursing excellence by the American Nurses Credentialing Center.

Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.

The MHE Family Care Birthing Center Labor & Delivery provides for the admission, medical care, transfer or discharge of obstetric and neonatal patients.

Role Purpose

Provides direct patient care activities including assessment, diagnosis, planning implementation, and evaluation within the guidelines of the standards of nursing care.

Responsibilities

Minimum Requirements

Education

Experience

Supervisor Experience

Licenses & Certifications

Preferred Requirements

Education

Experience

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Do you love interacting with people? Then this is an experience you don't want to miss. As one of the first faces our guests will encounter, you have the unique opportunity to ehance our guests' experience right from the start.  Providing Six Flags standards of excellent customer service, you will be enriching the experience for both the guest and yourself as you provide answers to guest questions and inquries, all while having fun!

• Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line Ticket sales and issues.
• Assist Guests with purchasing, processing and maintaining Season passes and Memberships both On-line and in park.
• Utilize service recovery skills learned throughout department training to assist Guests with questions, comments, and concerns regarding their Season Passes, Membership accounts and overall visit.
• Be able to use current Point of Sale (POS) system to process purchase transactions.
• Maintain the Park’s Lost and Found items and database including logging, tracking and returning items lost within the park.
• Assist the Security Department with lost children and parents, working to reunite them in a timely manner.
• Display a calm and attentive approach in solving problems and handling difficult situations.

• Maintain a clean and safe environment for Guests and Team Members. This includes but is not limited to; organizing Lost and Found, maintaining paperwork at locations, monitoring and responding to phone calls and other comments submitted by guests.
• Follow all delegated tasks assigned by Admissions Supervisors and/or Operations Full Time Management.
• Perform and comply with functions learned in Discovery, Admissions Department and On the Job Training, and Guest Relations/Hospitality Training
• Follow all aspects of the Six Flags Mantra: Friendly Clean Fast Safe Service
• Comply with all Six Flags policies and procedures ensuring operation in a safe manner.

• Pay Rate: $16.00/hr
• Flexible scheduling – work as little or as much as you want
• Paid training
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!

• Customer Service experience a plus, but not required
• Strong communication skills, both oral and written, in addition to administrative, organizational, and public relations skills
• Must be able to multitask and handle difficult situations in a demanding fast paced environment
• Must be able to work in a team, alone or with little to no supervision depending on location
• Must be able to type and quickly learn new computer programs, understanding that the programs learned will be used in almost every Guest interaction.
• Must be able to sit, stand, or walk for long periods of time
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, write, and understand the English language
• Ability to actively communicate with large groups of Guests as well as handling individual conflicts
• Be available to work flexible hours including nights, weekends and holidays within the limits of applicable Federal, State and facility labor laws and guidelines
• Other duties as requested.

We’re seeking a compassionate and reliable Caregiver to provide post-operative care for plastic surgery patients. If you have a nurturing bedside manner and are available for weekend and overnight shifts, we want to hear from you!

• Location: Bay Harbor Islands, FL
• Schedule: Weekends and overnights
• Patients: Individuals recovering from elective plastic surgery procedures
• Duties:
• Monitoring vital signs
• Medication reminders
• Mobility assistance
• Basic wound care support
• Emotional support and companionship

• Experience with post-op or medical/surgical patients preferred
• Certified Nursing Assistant (CNA), HHA, MA, or similar credentials
• Professional, discreet, and kind
• Comfortable assisting with personal care and mobility

• Interested candidates can message us directly or send a resume to This is a great opportunity to be part of a team that helps patients feel safe, cared for, and confident during recovery.

The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Nursing Care Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and adequacy of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects. 

Responsibilities for this role include the following:

    • Conduct thorough patient assessments pre and post Cardiology procedures, ensuring comprehensive care and monitoring.
    • Administer medications and treatments to include but not limited to arterial and venous sheath pulls as prescribed/ordered by physicians.
    • Collaborate with the interdisciplinary team to develop and implement patient care plans.
    • Provide education to patients and their families regarding cardiac procedures and post-procedural care.
    • Monitor and interpret cardiac rhythms, recognizing and responding promptly to changes.
    • Assist in TEE/cardioversion and Tilt table resting procedures, providing nursing support and maintaining a sterile environment.
    • Ensure compliance with infection control protocols and maintain a safe patient care environment.
    • Document patient care accurately and in a timely manner.

This role is eligible for TN sponsorship. Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification.

Graduate of a nursing program.
All entry-level associate degree registered nurses with a RN start date of April 1, 2020 and after must provide documented evidence of program completion of a baccalaureate degree in nursing program within five years from the last day of the month of the RN start date.

All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of a baccalaureate degree in nursing program as stipulated by the degree requirement program in place at time of hire.

One year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic is preferred.

Excellent communication skills (verbal and written). Experience working in a team environment. Computer skills required, prior experience with electronic medical record systems preferred. Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call. Ability to adapt to unpredictable situations within the work setting. Demonstrated leadership, effective communicator, and excellent critical thinking skills.

License or Certification: Current RN license by applicable state requirements. Maintains Basic Life Support (BLS) and ACLS competency from one of the following programs: American Heart Association or American Red Cross. Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area.
 

Additional state licensure(s) and/or specialty certification/training as required by the work area.

• Unit - Memorial Shiloh LDRP

  • FT Nights
  • Up to $7,500 Sign-On Bonus
  • Competitive Pay (See Career Ladder Information Below)
  • BSN Differential
  • Shift Differential
  • Benefits Eligible

  BJC RN Career Ladder -

  • The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area.
  • This is a tool to empower nurses to work at the top of their license and own their career progression.
  • The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career.
  • Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description.

Additional Preferred Requirements

• L&D or OB Experience
• BSN Degree

Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet -recognized organization for nursing excellence by the American Nurses Credentialing Center.

Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.

The MHE Family Care Birthing Center Labor & Delivery provides for the admission, medical care, transfer or discharge of obstetric and neonatal patients.

Role Purpose

Provides direct patient care activities including assessment, diagnosis, planning implementation, and evaluation within the guidelines of the standards of nursing care.

Responsibilities

Minimum Requirements

Education

Experience

Supervisor Experience

Licenses & Certifications

Preferred Requirements

Education

Experience

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary .

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

About the Role

Impact you will make

Are you an expert in healthcare insurance reimbursement? Do you thrive on solving complex insurance denials and underpayments? Join our team and play a vital role in ensuring hospitals receive the reimbursements they deserve.

We're looking for an experienced Healthcare Denials Specialist to analyze and resolve payer denials and underpayments. You'll be part of a dynamic team using cutting-edge ARO software to streamline medical claims and collections. As a Denials Specialist II, you will also have the opportunity to mentor junior representatives.

What you will do

• 
  
  
• Investigate and resolve insurance denials and underpayments
  
  
• Call healthcare insurance companies, affiliates, and providers to resolve underpayment or denial issues
  
  
• Analyze contracts, billing, and collections to ensure accurate reimbursement
  
  
• Work closely with leadership and team members to identify denial trends and process improvements
  
  
• Create appeals, patient correspondences, and payer communication to support claim resolutions
  
  
• Maintain HIPAA compliance and accurately document all work performed
  
  

What you will bring

• 
  
  
• 3+ years of proven success with healthcare insurance billing, follow-up, reimbursement and collections in a hospital or BPO vendor environment
  
  
• Deep knowledge of payer rules, including how to interpret denial reasons and submit appeals
  
  
• Experience with healthcare billing/EHR systems (EPIC, Paragon, Zirmed, or similar)
  
  
• Strong understanding of medical terminology including claim types (UB-04), CPT, ICD, DRG codes, and EOB/RA
  
  
• Ability to identify and resolve complex denials and underpayment issues
  
  
• Excellent communication skills both written and verbal
  
  
• Strong problem-solving and analytical skills to assess insurance payment discrepancies
  
  
• Proficiency in Microsoft Excel and Word
  
  
• This role requires on-site work at FinThrive's Plano, TX office
  
  

What we would like to see

• 
  
  
• Medicaid, Medicare, and Commercial billing experience
  
  
• Associate or Bachelor's degree
  
  

Why Join Us?

• 
  
  
• Work with an innovative team using advanced ARO technology to improve medical billing efficiency
  
  
• Career growth opportunities in healthcare finance and revenue cycle management
  
  
• Competitive salary, benefits, and a supportive team culture
  
  
• Apply now to make a real impact with FinThrive!
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.

As an integral member of the Yale New Haven Health System (YNHHS) healthcare team, the Registered Professional Nurse (RN) upholds the YNHHS mission, vision, values and strategic initiatives to provide the highest level of patient centered care. The RN practices professional nursing as a registered nurse within the legal and ethical framework established by the Connecticut Nurse Practice Act, American Nurses Association Scope and Standards for Nursing Practice, ANA Code of Ethics for Nurses and the YNHHS Professional Practice Model. The professional role of the RN is exemplified by the qualities of leadership, delegation, collaboration, effective communication, ensuring quality outcomes. YNHHS nurses practice in a framework outlined in our professional practice model, which states, "Achieving outcomes through Autonomy and Accountability". We value Nursing Professional Governance, and use evidence and data to support our practice with the patient and family at the center, always. The RN provides care that: * Establishes and maintains a therapeutic relationship with the patient and family encompasses an understanding and integration of cultural and diversity into practice * Includes communicating and working collaboratively with the patient, family and health care team members * Includes respecting the patient's values, preferences, expressed needs and knowledge of the healthcare situation in holistic data collection, in formulating health care outcomes and in the evaluation process.

EEO/AA/Disability/Veteran

• • STANDARDS OF PRACTICE RN practice is guided by the ANA Scope and Standards of Practice (2015). The Standards of Practice describe a competent level of nursing care as demonstrated by utilizing the nursing process components of assessment, diagnosis, outcomes identification, planning, implementation and evaluation. Assessment: The registered nurse collects pertinent data and information relative to the healthcare consumer's health or situation Diagnosis: The RN analyzes the assessment data to determine the actual and potential diagnoses or the issues. Outcomes Identification: The RN identifies expected outcomes for a plan individualized to the healthcare consumer or the situation. Planning: The RN develops and modifies a plan of care that prescribes strategies and alternatives to attain expected outcomes. Implementation: The RN implements the identified plan. Coordination of Care: The RN coordinates care delivery and transitions in care. Health Teaching and Health Promotion: The RN employs strategies to promote health and a safe environment. Evaluation: The RN evaluates progress toward attainment of outcomes.
  • STANDARDS OF PROFESSIONAL PERFORMANCE The ANA Standards of Professional Performance (2015) describe a competent level of behavior in the professional role, including activities related to: ethics, culturally congruent practice, communication, collaboration, leadership, education, evidence-based practice and research, quality of practice professional practice evaluation, resource utilization and environmental health. The RN is expected to engage in professional role activities, including leadership, appropriate to their education and position. The RN is accountable to for their professional actions to themselves, their healthcare consumers, their peers and ultimately to society. Ethics: The RN practices ethically. Culturally congruent practice: The RN practices in a manner that is congruent with cultural diversity and inclusion principles. Communication: The RN communicates effectively in all areas of practice Collaboration: The RN collaborates with healthcare consumer and other key stakeholders in the conduct of nursing practice. Leadership: The RN leads within the professional practice setting and the profession. Education: the RN seeks knowledge and competence that reflects current nursing practice and promotes futuristic thinking. Evidence-Based Practice and Research: The RN integrates evidence and research findings into practice Quality of Practice: The RN contributes to quality nursing practice. Professional Practice Evaluation: The RN evaluates owns' and others' nursing practice. Resource Utilization: The RN utilizes appropriate resources to plan provide and sustain evidence-based nursing services that are safe, effective and fiscally responsible Environmental Health: The RN practices in an environmentally safe and healthy manner.

EDUCATION

Graduation from an accredited school of nursing. BSN preferred. All newly hired registered nurses must have current BCLS certification or must obtain within one month of hire.

EXPERIENCE

Registered Nurse is the foundational job description for all RNs. All RNs are encouraged to advance through the SPIRE clinical advancement program.

LICENSURE

Licensed and a currently registered nurse in the State of Connecticut. Clinical specialty certification highly encouraged.

SPECIAL SKILLS

Registered Nurse is the foundational job description for all RNs. All RNs are encouraged to advance through the SPIRE clinical advancement program.

PHYSICAL DEMAND

Requires prolonged standing; walking; use of sight, hearing, and touch. May be exposed to infectious diseases. Will be exposed to physical, mental and emotional illness as well as end of life conditions and death. Moderate stress and risk of injury from patient care. Standing/walking for more than half of the day. Frequently bending, reaching, pushing, pulling, twisting and lifting. Must be able to assist pushing/pulling/lifting patients ranging from five (5) to three hundred (300) pounds.

150752

Salary Range- 73k-80k DOE

Hybrid/Remote Schedule: Set IOP Sessions on Monday, Tuesday, and Thursday from 5:30 pm-8:30 pm. One day a week on Campus.

Fuel Card if commuting more than 20 miles.

Generous PTO package and Benefits, including free meals on Campus.

Primary Function: Assumes responsibility as the primary counselor to individuals participating in the IOP program.

Supervision: Supervised by Counseling Manager

Essential Functions:

• Complete clinical assessments, interpretive summaries, and care planning based on assessment of individual needs, and complete diagnosis based on DSM-5 criteria.
• Coordinate client care with medical, mental health, and case management staff to address initial, ongoing, and continuing care needs.
• Coordinate care, discharge planning, and referral with client and families/referents as appropriate.
• Complete individual, group, and family counseling sessions which address the individual needs of the client, including relapse prevention.
• Complete clinical progress reviews using the ASAM dimensions.
• Prepare and complete all necessary documentation and record keeping.
• Prepare and conduct lectures on alcohol and drug related issues primarily through virtual formats.
• Maintain knowledge and adhere to Harmony policies and procedures.
• Participate as an effective and contributing member of the counseling team.
• Demonstrate knowledge and competency related to confidentiality and ethical standards of the counseling profession.
• Attend continuing education classes when possible and apply knowledge learned to work at Harmony. Share knowledge with co-workers.
• Adheres to confidentiality laws including 42CFR Part 2, HIPAA and HITECH as well as all Harmony policies and procedures.

Minimum Requirements:

• Master’s degree required in counseling or a related field
• Mental health license (LPC, LCSW, LMFT, etc.)
• Two (2) years of previous experience working as a counselor is preferred.
• Must have valid Colorado driver’s license and acceptable motor vehicle record if driving Harmony vehicle or driving for Harmony business

Knowledge, Skills and Abilities:

• Ability to establish a therapeutic alliance with clients.
• Demonstrated knowledge and understanding of addiction and human behavior.
• Ability to communicate effectively in written and verbal formats.
• Proven advanced skills in facilitating individual/group counseling.
• Proven ability to teach and motivate people.
• Personal maturity reflected by sound judgment and decision-making.
• Ability to relate with detachment and empathy to clients and families.
• Work effectively with colleagues across the organization.
• CPR and First Aid certified.
• Authentic commitment to Harmony’s mission and vision, actively working to further organizational objectives.

Company Description

Harmony Place Monterey specializes in addressing addiction recovery and mental health challenges, including depression, anxiety, bipolar disorder, and trauma, helping individuals lead productive and fulfilling lives. The center is renowned for its expertise in healing, relapse prevention, and trauma resolution. It offers a unique outpatient alternative to residential care through its structured programs, including an intensive three-hours-per-day Outpatient Program and a six-hours-per-day Partial Hospitalization Program. Harmony Place is dedicated to supporting individuals through personalized and comprehensive care in a compassionate environment.

Role Description

This is a full-time, on-site role for a Therapist located in Monterey, CA. The Therapist will provide individual and group therapy sessions, assess and develop personalized treatment plans, and collaborate with a multidisciplinary team to support client recovery and mental health needs. The role also includes maintaining timely documentation, conducting progress evaluations, and offering crisis intervention as needed. The position requires a commitment to upholding a high standard of care and professionalism when working with a diverse client population.

Qualifications

• Proficiency in therapy techniques, counseling, and providing personalized mental health support
• Experience in mental health assessment, treatment planning, and clinical evaluations
• Strong communication, empathy, and interpersonal skills for working with clients and interdisciplinary teams
• Organizational skills for maintaining accurate and timely records
• Licensed Mental Health Professional (e.g., LMFT, LCSW, LPCC, or equivalent) in the state of California
• Knowledge of addiction recovery and managing co-occurring disorders is highly recommended
• A Master’s degree in Psychology, Social Work, or a related field is required
• Experience with trauma-informed care and crisis intervention techniques is beneficial

Job Description:

The Account Executive (AE) is responsible for new client development and the expansion of business offerings within the company’s client portfolio. The AE will have the ability to leverage current company contacts and agreements to identify new buyers & build new relationships within designated business offerings including Legacy Business within Coding, Auditing and Clinical Documentation Improvement as well as specialized business offerings to include Revenue Cycle, Revenue Integrity, Clinical Abstraction, and Population Health. The AE will be responsible for developing new business within their assigned geographical locations and business offerings throughout all clinical care settings (Hospitals, Health Systems, Physician Practices), insurance companies, and government agencies.

Key Responsibilities:

• Source new prospects leveraging ZoomInfo, LinkedIn and other Sales Intelligence tools
• Develop territory plans to ensure sales coverage is being met.
• Identify key decisions makers within designated business offerings and locations to qualify potential opportunities to introduce Harmony’s value-added service
• Collaborate with clients to creatively solve human capital needs using innovative techniques
• Research & understand industry trends and the impact on various prospects and clients
• Qualify potential customers through discovery calls common talk tracks and market analysis
• Develop and deliver proposals demonstrating Harmony’s unique capability to solve provider challenges related to process and people inefficiencies
• Articulate Harmony’s business offerings and differentiators to prospects with an in depth understanding of how our service adds value and solves problems
• Invest significant time to learn and understand the company’s previous success stories and translate past work to real time interactions with customers
• Act as the ultimate decision maker on which candidate should be presented and assigned to each customer based on insights gained during the business development process
• Act as the primary contact and liaison between Harmony and the customer to ensure Harmony and its consultants are sufficiently meeting client needs
• Build/Prepare/Deliver customized pricing that benefit prospects and clients resulting in signed service agreements
• Attend regional and national conferences to represent the company and further strengthen relationships with clients and prospects
• Understand the customer’s corporate, vertical and project goals at a detailed level.

Traits:

The Account Executive will possess the following skills and characteristics:

• Ability to develop and cultivate relationships over assigned territories and offerings
• Coachable, learns and applies in real time
• Above average emotional intelligence with the ability to maintain a positive attitude
• Excellent written and verbal communicator (in office, phone & email)
• Self-starter with personal drive to exceed goals and the ability to self-critique
• Proactively identifies and addresses challenges and concerns
• Personable individual who enjoys collaboration with internal teams, clients, and consultants
• Holds a “thirst for knowledge” and is consistent in staying solution-oriented, always reaching for new heights
• Willingness to step outside of comfort zone
• Fosters high level of self-accountability through regular performance metric attainment
• Ability to actively participate in constructive feedback sessions and brainstorming

Culture:

· Drive Harmony proven best practices (result driven bottom-line metrics, progressions, daily plans, team collaboration, and sales strategies)

· Genuine commitment to personal and professional development

· Goal-oriented and results driven

· Process heavy environment with strong track record of what it takes to be successful

· Consultative, solution-based business approach

· Dynamic and energetic environment

· Inclusive and collaborative with all internal teams as well as other business relationships

· Strong entrepreneurial spirit while staying consistent with Harmony core values

· Firm conviction that self-accountability and drive leads to organizational success

· Problem-solving psychology and strategic thought processes