Gptzero, AI Jobs in Usa
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Key Responsibilities:
- Design and deploy observability frameworks leveraging tools such as Grafana, Dynatrace, Prometheus, ELK, Splunk, etc. Define best practices for monitoring, alerting, and visualization across hybrid and multi-cloud environments.
- Develop strategies for monitoring KPIs tied to business outcomes (e.g., sales performance, supply chain efficiency, customer experience).
- Collaborate with business and IT teams to identify key metrics and integrate them into dashboards and alerting systems.
- Implement AIOps solutions using industry-leading platforms like OpenAI, AWS Bedrock, Google Gemini, Anthropic, and similar technologies.
- Develop predictive analytics and anomaly detection models to proactively identify and resolve operational issues.
- Integrate observability tools with ITSM platforms and automation workflows. Enable automated root cause analysis and remediation using AI/ML models.
- Provide observability strategies for infrastructure (servers, storage, cloud), applications (microservices, APIs), and networks (LAN/WAN, SD-WAN). Collaborate with DevOps, SRE, and IT operations teams to ensure end-to-end visibility and reliability.
- Establish observability standards, KPIs, and SLAs for performance and availability. Ensure compliance with security and regulatory requirements in monitoring solutions.
- Develop scalable architecture using LLMs, agentic frameworks, and multi-modal AI technologies.
- Build AI-powered analytics platforms for IT operations analysis, anomaly detection, and predictive insights.
- Architect and deploy intelligent chatbots for IT support and self-service capabilities.
- Integrate AI solutions with existing IT operations tools and workflows.
- Implement automated remediation and root cause analysis using AI/ML models.
Qualifications:
- 10-13 years of relevant experience
- Hands-on experience with Grafana, Dynatrace, and other monitoring platforms.
- Practical experience implementing AI-based solutions for anomaly detection, predictive maintenance, and automated remediation. Familiarity with OpenAI, Bedrock, Gemini, Anthropic, or similar AI platforms.
- Strong understanding of infrastructure, application architectures, and networking. Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
- Proficiency in Python, Bash, or similar scripting languages for automation and integration.
- Strong experience with LLMs (OpenAI, Anthropic, Gemini, Bedrock) and agentic AI solutions.
- Hands-on experience in designing AI architectures for enterprise IT environments.
- Proficiency in Python or similar languages for AI model integration and automation.
UiPath Developer – Agentic AI & Maestro
About WonderBotz
WonderBotz is a global leader in intelligent automation, delivering innovative RPA and AI solutions that help organizations scale efficiently, reduce costs, and unlock new opportunities. Our team blends technical expertise with business insight to ensure clients achieve measurable success.
Role Overview
We are seeking a UiPath Developer with hands-on experience in Agentic AI and Maestro orchestration. You will design, build, and optimize automation solutions that integrate advanced AI capabilities, ensuring seamless execution across enterprise-scale environments. This role requires strong technical skills, creativity in solution design, and the ability to collaborate with cross-functional teams.
Key Responsibilities
- Develop, configure, and deploy automation workflows using UiPath Studio and Orchestrator.
- Integrate Agentic AI capabilities into RPA solutions to enable intelligent decision-making.
- Utilize Maestro for orchestration, monitoring, and scaling of automation programs.
- Collaborate with business SMEs to gather requirements and translate them into technical designs.
- Build and maintain reusable components, libraries, and frameworks for automation.
- Conduct testing, debugging, and performance tuning of automation solutions.
- Document processes, technical specifications, and best practices.
- Provide support for production deployments and ongoing maintenance.
Qualifications
- 3–5 years of hands-on UiPath development experience (Studio, Orchestrator, Robots).
- Proven expertise with Agentic AI integration in automation workflows.
- Experience with Maestro for orchestration and enterprise automation management.
- Strong understanding of RPA lifecycle (design, development, testing, deployment, support).
- Familiarity with programming languages (VB.Net, C#, Python, SQL) is a plus.
- Knowledge of AI/ML concepts, NLP, and intelligent document processing preferred.
- UiPath certifications (Developer, Advanced RPA Developer) highly desirable.
Desired Characteristics
- Strong problem-solving and analytical skills.
- Excellent communication skills for technical and non-technical stakeholders.
- Ability to work independently and in collaborative team environments.
- Detail-oriented with a focus on quality and scalability.
- Passion for innovation and continuous learning in automation and AI.
Talent Acquisition Manager – AI Infrastructure & Engineering
San Francisco, California
Hybrid Working
We are expanding our global team and launching a new office in San Francisco.
WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.
This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.
You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.
This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.
The Role
You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.
Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.
Key Responsibilities
• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments
• Proactively source talent across the United States through mapping, referrals and direct outreach
• Screen candidates for technical capability, experience and long term fit
• Partner with engineering leaders to define hiring priorities and role requirements
• Maintain clear tracking of hiring pipelines and delivery progress
• Support wider Talent Solutions activity during peak delivery phases
• Ensure a professional and consistent candidate experience
• Champion fair and inclusive hiring practices
Key Experience
• Proven experience hiring across complex engineering environments
• Strong track record building pipelines across software and infrastructure roles
• Comfortable engaging with technical stakeholders and discussing engineering topics
• Excellent communication and stakeholder management skills
• Strong organisation with the ability to manage multiple roles simultaneously
What We Offer
• Competitive salary and benefits
• Opportunity to support one of the fastest growing AI infrastructure build programmes globally
• Growth within a high performing delivery focused team
• Hybrid working model
• A collaborative culture that values ownership, pace and problem solving
Additional Requirements
• Ability to commute to the San Francisco office
• No visa sponsorship available
• Hybrid working model
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
QA / Quality Engineering Delivery Lead
Location: Secaucus, NJ (Hybrid – 3 days onsite)
Employment Type: Full-time / Contract
Experience: 12–15 years
Domain: Retail
Role Overview
We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.
Key Responsibilities:
- Own quality outcomes across programs, releases, and product lines
- Lead day-to-day BAU QA delivery, including:
- Test planning & execution
- Defect management
- Release validation and go/no-go readiness
- Drive QE assessments and build continuous improvement & transformation roadmaps
- Define and execute modern test automation strategies across:
- UI, API, Mobile, and End-to-End (E2E) automation
- Lead AI-augmented testing initiatives, including:
- GPT/LLM-based test case generation
- Intelligent test design and risk-based testing
- Self-healing automation and test optimization
- Promote shift-left and shift-right testing by partnering with:
- Product Management
- Engineering
- DevOps and SRE teams
- Embed quality early in the SDLC through CI/CD and cloud-native testing
- Establish and track quality metrics, KPIs, and dashboards
- Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
- Mentor QA/QE teams and foster a continuous improvement and innovation culture.
Required Skills & Experience
Must Have
- 10–14 years of experience in QA / Quality Engineering
- Proven leadership experience managing QA/QE teams in Agile & DevOps environments
- Strong hands-on expertise in test automation frameworks, including:
- Selenium, Playwright, Cypress (any one or more)
- Exposure to Tricentis Tosca (preferred but not mandatory)
- Solid experience in:
- API & integration testing
- Test data management
- Defect lifecycle management
- Demonstrated experience conducting:
- QE maturity assessments
- Automation ROI analysis
- QE transformation planning
- Ability to manage BAU delivery alongside modernization and innovation initiatives
- Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)
AI-Augmented & Intelligent QE (Mandatory Focus)
- Hands-on or leadership experience with AI-driven QE practices, including:
- GPT / LLM-based test case & test scenario generation
- AI-assisted exploratory testing
- Intelligent test selection, prioritization, and impact analysis
- Experience building or adopting intelligent automation frameworks with:
- Self-healing capabilities
- Dynamic locators & adaptive scripts
- Familiarity with:
- Generative AI usage in QE pipelines
- Prompt engineering for test generation
- Ability to operationalize AI in QE, not just PoCs
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:
Location: Dallas, Texas, United States
We are looking for a senior business development leader to drive growth in the rapidly expanding AI Data Center construction and infrastructure market. This role is ideal for a strategic professional with strong industry relationships and a proven track record of winning large-scale AI / hyperscale data center projects.
The successful candidate will lead business development initiatives, build strategic partnerships, and secure high-value projects within the AI and hyperscale data center ecosystem.
Key Responsibilities
• Lead business development strategy for AI and hyperscale data center construction projects
• Identify and secure new opportunities with AI companies, hyperscalers, developers, and data center operators
• Build and maintain executive-level relationships with key stakeholders and decision-makers
• Manage the full sales lifecycle from lead generation to contract closure
• Collaborate with internal teams including engineering, construction, and project management
• Track industry trends, emerging technologies, and market opportunities in AI infrastructure
Requirements
• 10+ years of experience in business development, sales, or strategic partnerships
• Strong background in data center development, construction, or mission-critical infrastructure
• Demonstrated success in securing large-scale data center or AI infrastructure projects
• Established network with hyperscalers, AI companies, developers, or colocation providers
• Excellent leadership, negotiation, and relationship management skills
Ares Management Corporation (\"Ares\" or the \"Firm\") is a publicly traded, leading global alternative asset manager with approximately $572 billion of assets under management (\"AUM\") and approximately 4,100 employees. We seek to deliver attractive returns across each of our strategies and believe our investment groups are market leaders based on assets under management and investment performance. Our distinct but complementary teams have the ability to invest across a company's capital structure, from senior debt to common equity. The Firm was built upon the fundamental principle that each group benefits from being part of the broader platform. We believe the synergies from this multi-asset strategy provides our professionals with insights into industry trends, access to significant deal flow and the ability to assess relative value.
Since our inception in 1997, we have adhered to a disciplined investment philosophy that focuses on delivering compelling risk-adjusted investment returns throughout market cycles. We believe our growth in becoming one of the largest alternative asset managers is a testament to our experienced management team, our focus on performance and our high-quality investor base, which includes large pension funds, university endowments, sovereign wealth funds, banks and insurance companies.
Roles & ResponsibilitiesAres is currently searching for a highly motivated, diligent teammate to join as a full time Associate in our Ares Insurance Solutions (\"AIS\") Strategy Group. AIS is our dedicated, in-house team that seeks to provide asset management, origination, risk analytics, capital, and M&A services to insurance clients globally. The team currently manages ~$25Bn of AUM across a broadly diversified asset portfolio and is the investment manager, capital solutions provider and corporate development partner to Aspida, a leading U.S. life and annuity insurance and reinsurance company.
The AIS Strategy Group consists of investment professionals working directly with the heads of AIS and leaders across Ares to source, evaluate and implement upon our highest priority growth initiatives. Projects led by this group include management company acquisitions, minority investments, strategic partnerships, global expansion, and business development.
The group seeks to strategically deploy Ares, Aspida, and third-party capital in accretive opportunities that enhance our current capabilities and / or expand our product offerings. The Associate will provide support for the sourcing, evaluation and execution of potential new pivotal initiatives for Ares Management and AIS. Key role responsibilities include:
- Performing detailed financial and market analysis that forms the basis for decisions on investments of the firm
- Preparing complex excel financial models
- Screening new investment opportunities
- Preparing investment committee memos and board presentations
- Analyzing investment performance including maintaining and updating financial models as well as keeping track of relevant current market activities
- Assisting in investment closings and diligence
- Supporting strategic projects for new business development initiatives across the AIS and the firm
- Additional duties include providing direct support as deemed necessary by senior management
- Bachelor's degree in Finance, Accounting, Economics, Mathematics or related field (MBA or CFA a plus)
- 2 - 4 years of relevant investment banking, consulting, or principal investing preferably with focus on asset management / financial services or insurance
- Impeccable integrity and trustworthiness. The AIS Corporate Strategy Group is often required to work with sensitive information and a candidate must be willing and able to handle this information appropriately
- Self-motivated with the ability to set priorities, multitask, and monitor own workload to meet deadlines
- High level of attention to detail
- Strong analytical skills and the ability to work well with limited supervision
- Private equity caliber drive and ability to work effectively in a collegial, fast moving, demanding, and dynamic environment
- Creative problem solver
- Strong interpersonal and communication skills
- Highly proficient in Excel, PowerPoint and Word
The anticipated base salary range for this position is $180,000.00 - $200,000.00. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.
Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.
CNC / Mold / AI Manufacturing Engineer (Training Provided)
Location: Louisville, Kentucky, USA
Industry: Advanced Manufacturing / Precision Tooling
【About the Company】
FTC USA is building a next-generation precision manufacturing center in the United States.
Our mission is to combine advanced tooling expertise with AI technologies to create the next generation of intelligent manufacturing systems.
We offer a unique opportunity for engineers to grow from CNC machining to mold design and eventually AI-driven manufacturing engineering.
【International Training Program】
We believe in investing in people. Even if you do not have prior CNC experience, we provide a structured training program that includes:
- On-the-job technical training
- Hands-on machining training
- International training opportunities
Selected engineers will have the opportunity to receive advanced training at our R&D centers in Taiwan and/or Japan, where they will learn from highly experienced tooling and manufacturing engineers.
This program allows engineers to develop world-class precision manufacturing skills.
【Career Development Path】
If you are willing to accept training arrangements in Taiwan and/or Japan, the future career development and salary growth path is as follows:
Level: Level 1
Position: CNC Engineer
Salary Range: $80,000 – $120,000
Level: Level 2
Position: Mold Design Engineer
Salary Range: $120,000 – $160,000
Level: Level 3
Position: AI Mold Engineer
Salary Range: $160,000 – $220,000+
You will receive continuous training and mentorship to progress through these levels.
【Key Responsibilities】
CNC Engineering
- Learn and operate 3-axis and 5-axis CNC machining centers
- Develop CAM programs using software such as Mastercam, NX, or Powermill
- Manufacture high-precision mold components
- Work with EDM and wire-EDM machining processes
- Perform precision measurements and quality control with CMM
- Implement CNC automation and digital manufacturing platform
Mold Design & Manufacturing Integration
- Participate in precision mold design
- Support mold structure design, cooling systems, and gating systems
- Work with machining teams to optimize manufacturability
- Apply Design for Manufacturing (DFM) principles
- Support mold assembly and troubleshooting
AI-Driven Manufacturing Development (Advanced Level)
- Apply AI technologies to improve mold design and manufacturing
- Develop intelligent machining optimization strategies
- Support predictive maintenance systems
- Participate in smart manufacturing and digital twin initiatives
【Qualifications】
We welcome candidates with strong interest in manufacturing engineering.
Required:
- Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or related field
- Strong interest in advanced manufacturing technologies
- Strong problem-solving ability
- Willingness to learn CNC machining and mold manufacturing
- Ability to work in a hands-on engineering environment.
- Can join the training program in Taiwan and/or Japan for first few months.
Preferred (but not required)
- Experience with CNC machining or CAM software
- Experience with CAD software
- Experience in mechanical design
- Knowledge of automation or manufacturing systems
No prior CNC machining experience is required. Training will be provided.
【What We Offer】
- Competitive salary and career growth opportunities
- Structured engineering career development
- Hands-on training with advanced manufacturing equipment
- Paid international training opportunities in Taiwan and Japan
- Mentorship from experienced manufacturing engineers
- Opportunity to work in next-generation smart manufacturing
【Why Join Us】
This is a rare opportunity to develop expertise in precision manufacturing, mold engineering, and AI-driven production systems.
You will gain exposure to global manufacturing technologies and international engineering teams, while building a long-term career in advanced manufacturing.
【Apply Now】
If you are passionate about engineering and excited about the future of manufacturing, we encourage you to apply.
Company Description
Edensign is building the future of AI-powered visual and spatial engine. Backed by the Harvard Innovation Labs, we’re creating next-generation intelligent systems that merge generative AI, 3D understanding, and spatial intelligence to transform how real-world spaces are visualized, staged, and experienced.
Contact Email:
Role Description
Full-time | Preference for Boston based candidates
We’re looking for a senior technical leader to drive the development of our core AI engine. The ideal candidate has deep experience training large generative models, including diffusion, 3D reconstruction networks, multimodal, VLM architectures. In this role, you will spearhead model training pipelines, R&D experiments, data strategy, and foundational architecture decisions.
This is an opportunity to help build the next generation of spatial AI - from multi-view consistency to 2D-to-3D-to-2D transformation and advanced scene understanding.
Key Responsibilities
- Design, train, and optimize cutting-edge generative models, including diffusion, 3D reconstruction, and multimodal/VLM architectures
- Build and manage scalable training pipelines, data curation workflows, and experiment tracking
- Lead research experiments, benchmarking, and exploration of new modeling techniques
- Architect the evolution of our spatial AI stack—from prototyping new ideas to deploying production-ready models
- Collaborate with engineering and product teams to integrate AI capabilities seamlessly into real-world workflows
- Make strategic decisions around infrastructure, GPU utilization, model efficiency, and training optimization
- Contribute to Edensign’s long-term technical roadmap and innovation direction
Qualifications
- Strong expertise in training generative models (diffusion, GANs, 3D generative models, or scene-reconstruction networks)
- Deep background in Computer Vision, Computer Graphics, 3D geometry, NeRF-like architectures, or multi-view learning
- Familiarity with node-based generative tools (e.g., ComfyUI) is a plus
- Experience with VLMs, multimodal models, grounding, or spatial reasoning is highly valuable
- Proficiency in Python and modern ML frameworks
- Hands-on experience with distributed training, GPU optimization, and large-scale experiment management
- Ability to work independently and lead technical direction in a fast-paced startup environment
- Strong analytical, problem-solving, and system design skills
- Excellent communication and collaboration skills
- Master’s or PhD in Computer Science, AI/ML, Computer Vision, or a related field
- Experience in real estate, architecture, spatial design, or spatial computing is a bonus
- Proficiency in Mandarin is preferred
Chief of Staff – AI & Automation
Location: New York, NY (Midtown)
Work Model: Primarily in-office (4+ days per week)
Bullpen is partnering with a growing New York City real estate investment sales platform to recruit a Chief of Staff – AI & Automation to help modernize and scale the business through technology, automation, and AI-driven workflows.
This is a newly created role designed to improve operational efficiency, streamline internal systems, and help leadership implement new technologies across a high-performing brokerage team.
The position will work closely with senior leadership to identify operational bottlenecks, implement AI and automation tools, and build scalable processes that allow the business to operate more efficiently as it continues to grow.
This role is ideal for someone who enjoys building systems, implementing technology, and solving complex business problems through automation and data.
The Role
The Chief of Staff – AI & Automation will sit at the intersection of operations, technology, and strategy, helping implement systems and tools that improve how the organization operates day to day.
This individual will help streamline workflows, improve data management, and ensure new systems are successfully implemented and adopted across the team.
Key Responsibilities
• Identify opportunities to automate manual workflows and operational processes
• Implement AI tools and automation solutions across the business
• Optimize CRM systems and internal technology platforms
• Manage system integrations and external technology vendors
• Improve internal data management and reporting processes
• Partner with leadership to drive operational initiatives and technology adoption
• Help implement tools that support marketing, deal tracking, and client communication
• Ensure successful rollout and training of new systems across the organization
Ideal Candidate Profile
The ideal candidate is a builder and operator who enjoys implementing technology solutions that make businesses run more efficiently.
Candidates may come from consulting, technology, proptech, or operational roles where they have led initiatives involving automation, CRM systems, or digital transformation.
Experience working in fast-paced or entrepreneurial environments is highly valued.
Qualifications
• Approximately 7–10 years of professional experience
• Experience implementing automation, AI, or digital transformation initiatives
• Familiarity with CRM systems such as Salesforce or similar platforms
• Experience managing system implementations or technical integrations
• Strong project management and problem-solving skills
• Ability to work closely with leadership and cross-functional teams
Real estate experience is helpful but not required.
You will be on the ground floor of this exciting opportunity with lots of advancement and growth potential! What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
Troubleshoot issues remotely using internal dashboards and generative AI tools.
Identify opportunities to enhance systems, efficiency, and customer experience.
Collaborate cross-functionally and share best practices to strengthen the knowledge base.
Continuously learn and adapt to emerging technologies.
Day shift is 7A-4P, Swing shift hours are 1P-10P, night shift is 10P-7A.
All schedules are either Tues-Sat or Sun-Thurs.
Please note this a 24x7x365 help desk so agents will be required to work holidays on a rotating basis.
Basic Qualifications Minimum 1 year of experience in a help desk, technical support, or customer support role High School Diploma or equivalent Flexibility to work a rotating schedule (evenings, weekends, and holidays as needed) Strong written communication, analytical thinking, and multitasking skills US citizenship with eligibility to obtain a secret security clearance IAT level I certification (A+ or Network+) or able to obtain within 3 months Level II agents should have an Associates degree + 4 years of related experience.
Additional experience may be substituted in lieu of degree.
Preferred Qualifications Technical or customer support experience in a digital or SaaS environment Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool Familiarity with SQL, Splunk, Domains, Chrome Developer Tools, and JSON Post-secondary education in Technology, Computer Science, or a related field an asset Tech-savvy, with the ability to learn and apply new tools quickly Excellent problem-solving and decision-making abilities Professional Skills Analytical and solution-oriented mindset Excellent communication and interpersonal skills Adaptability and flexibility in a fast-paced environment High attention to detail and precision in troubleshooting Team player who thrives in a collaborative, high-performing environment What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
Troubleshoot issues remotely using internal dashboards and generative AI tools.
Identify opportunities to enhance systems, efficiency, and customer experience.
Collaborate cross-functionally and share best practices to strengthen the knowledge base.
Continuously learn and adapt to emerging technologies.