Gpt Chat Jobs in Usa

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $100,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
• Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
• Promote and communicate current sales and loyalty promotions.
• Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
• Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
• Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
• Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
• Always act with integrity, humanity, humility, and respect.
• Regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

• Ability to integrate Bloomingdale’s customer experience model into all interactions
• Adaptable and able to adjust quickly to changing customer expectations and needs
• Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Experience in customer service or a related field, preferably in the credit services industry or luxury selling
• Strong verbal and written communication skills
• Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• High-School diploma or related experience

Essential Physical Requirements You Will Perform

• This position requires talking, sitting and reaching with arms and hands.
• Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
• Reaching, including above eye level
• Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
• Able to navigate multiple computer applications from a dual monitor setup

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Apply Now

Job Info

• Job IdentificationREQ_722561
• Job CategoryStores
• Posting Date02/23/2026, 12:21 PM
• Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

Help hospitality businesses succeed with world-class technology

An award-winning global travel technology company is looking for a Customer Support Specialist to support customers across the North American market.

This is a fantastic opportunity to join a fast-growing SaaS company that provides a powerful booking and property management platform used by tens of thousands of independent hotels, B&Bs, and vacation rental hosts worldwide.

In this role, you will work directly with customers to help them get the most out of the platform, troubleshoot issues, and ensure they can successfully manage their reservations, guests, and online travel agency connections.

If you enjoy solving problems, helping customers succeed, and working in a fast-paced tech environment, this role offers the chance to build your career in customer success within the travel technology sector.

The Opportunity

As a Customer Support Specialist, you will be the first point of contact for customers, providing support through phone, chat, and online channels. You will help hospitality businesses navigate the platform, resolve technical questions, and ensure they are maximizing the value of the technology.

You’ll work in a collaborative, customer-focused team that prides itself on delivering exceptional service while helping customers succeed in running their businesses.

Key Responsibilities

• Provide multi-channel support to customers via phone, live chat, and web portal
• Troubleshoot technical and usage issues related to the company’s booking and property management software
• Help customers maximize the platform’s capabilities and improve their operational efficiency
• Resolve the majority of customer queries at the first point of contact
• Support integrations with major online travel agencies such as , Expedia, and Airbnb
• Conduct screen-share troubleshooting sessions to resolve more complex issues
• Escalate technical problems to specialist teams when required
• Track recurring issues and provide feedback to improve products and processes
• Contribute to help articles and internal knowledge resources

What We’re Looking For

• Based in Dallas, TX and legally authorized to work in the United States
• 3–5 years of experience in customer support or SaaS software support
• Comfortable supporting customers via phone, email, and live chat
• Strong troubleshooting and analytical skills
• Ability to explain technical concepts in a clear and simple way
• Excellent written and verbal communication skills
• Calm, professional, and solutions-focused when working with customers
• Able to adapt to changing priorities in a fast-paced environment
• Bachelor’s degree or equivalent experience

What’s on Offer

• Permanent full-time role
• Competitive benefits including healthcare, 401(k), and PTO
• Opportunity to work with a global SaaS company in the travel technology sector
• Collaborative team environment focused on customer success
• A supportive culture that values both hard work and having fun as a team

Location: Dearborn, MI (Remote)

Employment Type: Full-Time Contract

Pay: $83-87 per hour

Description: We are seeking a Product Manager to lead the vision, strategy, and execution of a next-generation Data Attribution & Intent Platform that powers multiple virtual agents across chat, SMS, and voice channels. This platform will orchestrate customer intent detection, manage guardrails to prevent hallucinations, ensure compliant responses, and generate actionable performance insights through leading and lagging indicators. You will own the product lifecycle—from discovery to delivery—ensuring our AI-driven experiences are reliable, measurable, and continuously improving. This role sits at the intersection of AI safety, customer experience, analytics, and automation. You will shape how intelligent systems responsibly interact with customers at scale—ensuring trust, measurable outcomes, and continuous optimization.

Responsibilities:

• Define and execute the roadmap for an enterprise-grade Intent & Attribution Platform supporting multi-channel (chat, SMS, voice) virtual agents
• Establish a scalable architecture that integrates with conversational AI systems, CRM platforms, knowledge bases, analytics tools, and contact center systems.
• Lead the development of intent classification frameworks across customer touchpoints
• Define response validation pipelines that include: Knowledge grounding and citation requirements. Policy enforcement checks. Confidence scoring and escalation thresholds
• Design and implement attribution models that measure- Leading indicators: intent recognition accuracy, containment prediction, response confidence, latency, user sentiment; Lagging indicators: deflection rate, call reduction, resolution rate, CSAT, repeat contact rate
• Define automated and human-in-the-loop quality scoring models
• Collaborate with Engineering, Data Science, UX, Compliance, Contact Center Operations, and Customer Success

Requirements:

• Bachelor's Degree
• 10+ years of Product Management experience (AI/ML, conversational AI, or analytics platforms preferred)
• Agile Software Development
• Artificial Intelligence & Expert Systems
• Business Strategy

Preferred:

• Strong understanding of: Intent modeling & NLP systems LLM guardrails and hallucination mitigation techniques Attribution modeling & performance analytics
• Conversational platforms (chat, SMS, voice IVR)
• Experience with enterprise SaaS platforms and API-driven architectures
• Proven ability to define metrics frameworks and performance dashboards
• Strong analytical mindset and ability to work with data scientists and engineers

Fringe Sport

A message from our CEO

Want to understand the impact of this role and where we’re headed? Hear directly from our CEO:

’re looking for a technical marketing operator who enjoys building systems that make marketing execution run smoothly.

This role is for someone who likes figuring out how tools, workflows, and processes fit together so marketing campaigns launch reliably, product pages stay optimized, and marketing systems work without constant troubleshooting.

If you enjoy turning messy marketing operations into well-structured systems, you will likely enjoy this role.

This is not a pure “creative marketing” job. It is a role for someone who enjoys technical marketing systems, process improvement, and disciplined execution.

When this role is done well, campaigns launch on schedule, Shopify product pages continuously improve, marketing systems communicate correctly, and marketing initiatives translate into measurable growth.

The Mission

Your mission is to build, operate, and continuously improve the systems that power Fringe Sport’s marketing execution.

You ensure that:

• marketing campaigns launch on schedule
• Shopify product pages remain optimized and up to date
• marketing tools and integrations function reliably
• marketing workflows are documented and repeatable
• marketing initiatives move from planning to execution without dropped details

You will operate at the intersection of marketing, systems, and technology, ensuring our marketing execution becomes faster, more reliable, and more scalable over time.

What You Will Do

You will own the marketing execution systems that help the marketing team operate efficiently.

Responsibilities include:

Marketing Execution Systems

• Maintain the marketing execution calendar and ensure campaigns launch on schedule
• Coordinate marketing initiatives across email, paid media, creators, and product launches
• Ensure marketing projects move from planning to execution without operational breakdowns

Shopify & Website Optimization

• Maintain and optimize Shopify product pages (PDPs)
• Ensure product launches and website merchandising align with campaign plans
• Identify opportunities to improve product page conversion and product storytelling

Marketing Systems & Integrations

• Monitor Shopify, analytics, SEO, and marketing tool integrations
• Identify and resolve marketing system or tracking issues quickly
• Ensure marketing data accurately reflects campaign performance

AI & Marketing Efficiency

• Use AI tools (GPT and others) to accelerate marketing execution
• Experiment with AI workflows to improve marketing productivity
• Build repeatable systems that reduce manual marketing work

Process Documentation & Improvement

• Document marketing workflows and execution processes
• Identify operational bottlenecks and propose improvements
• Continuously improve how marketing execution is organized and managed

What Success Looks Like

When this role is successful:

• Marketing projects consistently launch on time and on schedule
• Shopify product pages improve conversion and product storytelling
• Marketing systems operate reliably without constant troubleshooting
• Campaigns execute smoothly across channels
• AI tools and automation improve marketing productivity
• Marketing workflows become structured, documented, and repeatable

This Role Is Great For Someone Who

You will likely thrive in this role if you:

• Enjoy working with systems, tools, and technical marketing platforms
• Like figuring out how marketing workflows can run more efficiently
• Naturally notice when processes could be improved
• Enjoy experimenting with AI tools and modern marketing technology
• Like building structured systems where details don’t fall through the cracks
• Prefer technical marketing execution over purely creative marketing work

Required Experience

• Experience working with Shopify or e-commerce platforms
• Experience coordinating marketing campaigns, launches, or projects
• Familiarity with marketing analytics, tracking, and marketing tools
• Experience using AI tools to improve workflows or productivity
• Experience working with DTC brands doing $20M+ in annual revenue

Nice To Have

• Experience with marketing systems integrations and automation
• Familiarity with conversion optimization or behavioral marketing
• Experience coordinating creator or affiliate programs
• Personal interest in strength training or fitness culture

Compensation

• $50,000 – $70,000 base salary
• Up to $10,000 quarterly performance bonus
• Compensation can flex upward for exceptional candidates

Location

Austin-based preferred or willing to relocate.

Hybrid role with the majority of time in the office and 1–2 days per week remote.

About Us:

AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.

Job Summary:

Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.

*Please note:

We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week.

Schedule:

• Monday - Friday, 7:30AM- 4:30PM

Responsibilities:

• Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
• Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
• Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
• Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
• Competency and initiative to meet and exceed the department metrics and individual performance goals.
• Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.

Skills/Talents you have:

• Analytical, problem solver and critical thinker.
• Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
• Team player that is willing to take initiative to support customers, other agents and supervisors.
• Adaptability to thrive in a fast-paced ever changing work environment.
• Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
• Positive attitude with a desire to learn and share ideas in a collaborative work environment.
• Clear and concise communicator within customer interactions and across different departments.
• Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
• Excellent time management skills.
• Customer-focused with strong interpersonal and tech savvy skills.

Qualifications:

• Customer Service Experience: 1 year (Preferred)
• Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
• Experience with AI Intercom, Slack or other CRM software is a plus.
• Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
• Customer-focused and can demonstrate mastery of customer service skills.
• Ability to maneuver between multiple tasks.

Benefits:

• 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
• Paid vacation days and sick leave
• Paid Holidays + Floating Holidays
• 401k
• Free snacks and drinks in office
• Employee discount
• Company engagement events
• Monthly departmental CS appreciation lunches

Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.

Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• FT/PT
• Hours: 4.5 day work week
• Employed
• New Graduates
• Average Patients seen: 18-25
• Call Schedule: Phone Only Call
• Loan Repayment
• Sign-On Bonus: $25000
• Compensation: - $225,000 base salary plus RVU- $500,000 earning potential
• Benefits: - $10,000 Relocation Allowance- $4,500 CME- 403b & 4570 Tax Deferred - Employer-paid malpractice with tail, health, vision, and short-term disability- GPT: 23 Days
• Additional Info: - This is your chance to join a fantastic company committed to professional leadership for its employees and top-notch medical care. - EMR: MEDITECH Expanse

ABOUT COOPERATIVE LA

Cooperative LA is disrupting the construction management space and growing rapidly — taking on some of the region’s most meaningful civic, cultural, institutional, and development projects ranging from $5m to $2b in value. As a young, diverse, technology-driven and forward-thinking team, we’re redefining what owner representation can be: more rigorous, more creative, more technically-focused, and more impactful.

We’re committed to building a truly exceptional group of professionals who share our values and approach:

Project First — putting communication, clarity, and forward progress above ego.

Progress, Always — staying curious, learning relentlessly, and improving how we work every day.

People Focused — building trust, fairness, and strong partnerships across the entire project team.

Prosperity Throughout — aligning financial success for clients, partners, and our team, so everyone moves forward together.

As we expand quickly, we’re looking for the industry’s top emerging talent — entrepreneurial construction professionals who want to help shape a growing company, elevate the standard of our profession, quantify their impact and help shape the future of owner representation in Los Angeles. We are most interested in self-motivated candidates who understand the importance of urgency, efficiency, time management and prioritization to meet challenging goals.

ROLE DESCRIPTION

We are seeking a Project Manager with 6–10 years of experience who brings deep technical understanding, strong team leadership, and the ability to guide complex projects from early design through construction. General Contractor or Architect experience is preferred.

With oversight and training from a Project Executive or President, the Project Manager will oversee and coordinate all aspects of challenging construction projects, including planning, scheduling, budgeting and managing resources to ensure successful project completion and satisfied clients. The projects include multifamily (including modular), sports arenas, historic, public-private partnerships, utility infrastructure, hospitality, industrial and more.

This is a full-time, on-site role based in Los Angeles, CA with offices located in Pasadena and Culver City. Projects are located throughout Los Angeles County.

The team is currently working 2-3 days per week in the office and 2-3 days per week from home or project sites.

RESPONSIBILITIES

True Builder

• Manage medium-to-large projects across design, permitting, bidding, contracting and construction.
• Quickly identify interdisciplinary conflicts in drawings and consultant deliverables.
• Oversee schedule reviews, delay/acceleration planning, and change-order negotiations.
• Apply lessons learned and constructability knowledge to guide team decisions.
• Maintain strong technical fluency across trades and building systems.
• Share construction lessons learned with teammates in monthly staff meeting presentations.
• Mentor teammates on specific trade expertise to elevate the company’s overall technical ability.

Team Leadership

• Assume responsibility for project and team success, including that of external partners.
• Lead multidisciplinary consultant and contractor teams with clarity, accountability and a Project First mindset.
• Create and update project schedules, permit logs, utility matrices, issues list and any other tools to surface critical issues and focus the team on priorities. 
• Build strong relationships with clients, public agencies, and project partners.
• Navigate and resolve inter-consultant conflicts swiftly and diplomatically.
• Push teams toward best practices and elevate the performance of the entire project ecosystem.
• Mentor Assistant Project Managers and support their career development.
• Represent Cooperative LA with professionalism, authority, and reliability.

Meeting Leadership

• Lead structured, efficient meetings that produce decisions, commitments, and forward motion.
• Properly prepare for meetings and guide discussions toward resolution in meeting or by specific due dates.
• Capture and distribute meeting notes within 24 hours that are accurate, action-oriented, and governed by due dates.
• Push for clear deadlines informed by project targets and ensure follow-through across all participants.
• Create spin-off coordination sessions when technical issues require deeper focus.

Quality Deliverables

• Produce and oversee high-quality schedules, budgets, reports, logs, risk trackers, and other project documentation.
• Tailor deliverables to meet client needs while maintaining firm-wide standards.
• Provide detailed feedback and quality control on APM deliverables.
• Develop improved tools, templates, GPTs or processes when existing ones aren’t sufficient.
• Ensure all reporting surfaces risks and drives timely decision-making.

Integrity

• Serve as a trusted advisor to clients and a stabilizing force for the team.
• Communicate difficult truths with diplomacy and professionalism.
• Hold yourself and others to high ethical standards.
• Practice authenticity and courage with sharing ideas, stating limitations and flagging concerns.
• Diligently and urgently protect the client’s budget and schedule as if it was your money.
• Demonstrate humility, fairness, and accountability, especially under pressure.
• Model Cooperative LA’s values in every interaction.

 Technologies

• We use Smartsheet, OpenAI, Bluebeam, Procore, Primavera, EOS, Pipedrive, Microsoft Suite and more.
• Those with a curiosity around new technologies and finding better ways to work do exceptionally well here.

What We’re Looking For

• 6–10 years of experience in development, construction management, architecture, engineering, or similar fields. General Contractor or Architect experience is preferred.
• Strong technical expertise across major trades and building systems.
• Proven ability to lead interdisciplinary teams and manage complex workflows.
• Excellent communication, meeting leadership, and conflict-resolution skills.
• Ability to mentor junior staff, organize large efforts, and deliver high-quality work under tight timelines.
• Alignment with Cooperative LA’s values and commitment to excellence.
• Experience managing projects in Los Angeles is preferred.
• Ability to work three times a week at our main office in Pasadena.

Salary & Benefits

• The annual salary range for this role is $145,000 to $162,000.
• Annual performance based bonuses.
• Clarity and support for upward mobility using C.LA's Competency Ladders.
• Remote workdays 2 days a week.
• AI training and immersion.
• 6% 401k Employer Match.
• 100% medical coverage for employees on base plans.
• Profit Interest Units (PIUs) Program Eligibility.
• Flexible PTO Policy.
• Professional development allowances for ULI, AIA, etc.
• Weekly lunches and quarterly team building events.
• Beautiful offices in Pasadena and Culver City working alongside AEC & Development firms as co-tenants.

How to Apply

• If you’re interested in this role, email your resume or CV to with the subject line: “Project Manager — [Your Name]”