Goodwin Advisors Jobs in Usa

Company Overview

Daybright Financial is one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work - USA”certification and serve more than18,000 employer groups and 3.6 million plan participants nationally in the K-12, Corporate and Government markets.

For more information about Daybright Financial, please visit our website:

We are currently seeking a full-time Participant Support Representative to join our Public Sector Solutions Segment located in Rochester, NY within our OMNI & TSACG Compliance Services team.

On-site training is required for the first 3 months. Successful completion of training may result in hybrid work opportunities. We offer competitive pay, generous PTO, expansive benefits and much more!

Join a people-centered team who are focused on helping the public, non-profit and private sectors take care of both the health and financial wellness of their #1 resource – their people, enabling communities to be served and organizations to grow.

Job Description

The Participant Support Representative is a reliable professional responsible for answering incoming phone calls, making outbound calls, using company policies to solve customer issues, guiding callers through navigating the company website, and routing calls to the managerial team when necessary. The Representative must commit to customer satisfaction and the ability to provide detailed and accurate information.

Responsibilities

• Ability to take outbound and inbound calls while taking the appropriate action based on the clients’ needs.
• Educate clients on IRS guidelines, and compliance on 403b & 457b plans.
• Provide technical support and troubleshoot participant actions on the website, including filling out forms and uploading documents.
• Input data into system platforms and keep caller’s records updated. Must be able to keep system platforms up to date by inputting new clients’ information and tracking changes.
• Uphold customer satisfaction to the highest standards while maintaining the Center’s KPIs.
• Ability to audit and cross reference data as needed across the different platforms available
• Regularly attend department and company meetings and training sessions to stay updated on policies and procedures.
• Other duties as assigned.

Education and Experience

• High School Diploma or equivalent
• Prior experience in a call center or high-volume customer service environment.
• Experience in pension, retirement, and/or benefits administration a plus.

Additional Competencies

Language Skills

• Ability to read, write and communicate 403(b)/457(b) IRS guidelines, policies, and procedures to participants in a thorough, and easy to understand manner.
• Bilingual in Spanish, a plus.

Mathematical Skills

• Ability to understand and calculate mathematical concepts of addition, subtraction, multiplication, and division – especially confirming payroll deductions for the participant.

Work Environment

• Duties are performed in an office environment/hybrid with a call center atmosphere
• Typical work hours are 8:30 a.m. – 5:00 p.m., Monday through Friday. Later shifts are available with management approval.
• In this position, you may interact with plan participants, plan sponsors, financial advisors & administration through calls or emails, in addition to interactions with internal company staff at other locations such as Rochester, NY.

Job Title: Learning & Technology Adoption Training Specialist

Locations: Chicago, IL | Dallas, TX | New York, NY

Salary: $100,000–$120,000 + bonus

Schedule: Primarily onsite, 5 days/week as needed

About the Client:

Our client is a global organization across multiple offices worldwide. They are committed to innovation and helping professionals adopt emerging technologies, including generative AI, to work smarter and more efficiently.

Role Overview:

The Learning & Technology Adoption Specialist will join the firm’s Learning and Technology Adoption team to drive hands-on, practical training for staff. This role is ideal for a professional services individual who thrives in dynamic, interactive learning environments, enjoys working with AI and workflow solutions, and can translate technology into real-world impact.

Why This Role Matters:

Business professionals increasingly rely on AI and other technology tools to streamline work. This role emphasizes:

• Hands-on learning over theory
• Real-world workflows rather than features
• Interactive, engaging, and adaptive facilitation

Key Responsibilities:

AI & Innovation Enablement

• Deliver generative AI coaching to staff
• Facilitate mock workflows, real-time experiments, and interactive demos
• Stay current on emerging AI tools and recommend new initiatives
• Serve as a trusted guide, showing practical applications of AI in daily work

Training & Facilitation

• Lead structured onboarding and informal workshops
• Adapt content on the fly to meet audience needs
• Use storytelling, demos, and live workflow building to engage participants
• Maintain a high-energy, personable presence

Personalized Coaching & Support

• Provide one-on-one guidance and office hours for AI adoption
• Conduct needs discovery to identify real problems before offering solutions
• Act as a white-glove technology guide

Content Development

• Produce practical learning resources: tip sheets, walkthroughs, short videos
• Focus on real-world examples and outcomes
• Use existing tools to create content quickly and effectively

Needs Analysis & Collaboration

• Gather feedback to identify skill gaps and adoption needs
• Collaborate with Help Desk, Innovation Center, and regional tech advisors
• Align training initiatives with the firm’s innovation strategy
• Share user insights to improve tools and adoption strategies

Key Competencies:

• High emotional intelligence and situational awareness
• Adaptability and improvisation in live training
• Curiosity and self-starting mindset with AI and tech tools
• Engaging communicator with strong presentation skills
• Outcome-focused and collaborative

Candidate Experience:

• Experience in a professional services environment (consulting, finance)
• Proven track record of leading workshops or training initiatives
• Familiarity with generative AI tools (e.g., ChatGPT, LLM-based applications)
• Experience with legal AI tools (e.g., Harvey, Vincent, CoCounsel) is a plus
• Experience providing personalized support and coaching

Location & Travel:

• Primarily onsite in Chicago or Dallas (Houston optional; New York acceptable)
• Occasional inter-office travel may be required
• Ability to be onsite 5 days/week if necessary (typical schedule 3 days/week)

Company: Talley LLP

Location: Orange, California (Remote-USA)

Title: Tax Accountant

About the Firm

Talley, LLP, and its affiliated entities—Talley Law Group, LLP (“TLG”), Talley Capital Group, LLC (“TCG”), and Talley Wealth Management, LLC (“TWM”) (collectively “Talley”)—is a full-service financial, tax, legal, and consulting organization serving entrepreneurially driven businesses and their owners. Talley partners with clients as business advisors, not just service providers, constantly seeking innovative ways to strengthen their bottom line.

Talley, LLP, was founded in 1989, with the mission of helping entrepreneurial driven businesses, their owners, and high net worth individuals, to manage their financial affairs and to achieve their business objectives profitably and efficiently. Our professionals strive to become each client’s Most Trusted Advisor (MTA) by delivering global solutions to our client’s complex challenges and opportunities.

Our services include:

• Audit & Assurance services, including financial reporting
• Tax compliance,
• Tax planning, and proactive advice
• Business consulting
• Estate planning, business planning, M&A, and tax law services delivered through TLG
• Outsourced accounting, controller and CFO services
• M&A, growth-through-acquisition, and operational consulting delivered through TCG

Talley is a boutique firm with 70+ U.S.-based professionals and 20–30 offshore/outsourced team members. Headquartered in Orange, CA, the firm has grown rapidly, becoming a leading Orange County professional services provider. We embrace a hybrid work culture built on accountability, results, and exceptional client service delivered by professional, motivated individuals.

Position Summary

The ideal candidate will report to the Tax Department Manager of Operations and collaborate closely with other tax staff, partners, and department managers. We are looking for someone with strong technical skills who is dedicated to becoming an MTA for our clients. The candidate will actively improve departmental processes, participate in training and development for team members, and support the firm's growth by embracing our various service initiatives. Our tax staff thrives in a dynamic and challenging environment, and we value teamwork and continuous improvement.

Essential Functions of the Position

Qualities

• Time Management
• Exceptional Organization Skills
• Strong Communication skills
• Responsiveness to time-sensitive items
• Attention to Detail
• Focus on client
• Ability to work independently
• Team Collaboration
• Strong Leadership skills
• Transparency
• Strong Work Ethic
• Being professional and respectful to others
• Positive Attitude

Technical Skills

• Be able to prepare more complex entity-level and individual tax returns, including multi-state, consolidated, foreign bank reporting, etc
• Ability to review less complex tax returns prepared by staff and outsourced providers.
• Fundamental understanding of tax law and ability to provide client recommendations for possible tax-saving opportunities
• Ability to perform fundamental tax research
• Address government agency's tax notifications
• Ability to prepare Trust Tax returns

Client Service

• Client interaction and liaison for various tax projects, including gathering appropriate information and resolving tax-related problems and notices
• Ability to review and identify tax planning opportunities
• Provide continuous tax return process during the year by interacting with clients and staying current on changes to the client's tax situation
• Provide superior service to our clients such that the clients provide referrals to their friends and colleagues.

Training and Personnel

• Participate in recruiting tax department staff and interns
• Provide technical on-the-job (OTJ) training to tax preparers and outsource providers.
• Provide informal mentoring to staff members
• Participation in department activities as a team player on behalf of the department and the firm.
• Demonstrate an ability to interact and work as a team member.
• Participate in a minimum of 40 hours of CPE per year and share with department and firm personnel
• Ability and desire to continue to develop technical, personal, and interpersonal skills and to participate in the MTA learning program.

Department

• Follow department policies and procedures
• Identify and look for process improvement ideas.
• Participate in weekly department meetings
• Assist as liaison with outsourced tax preparers

Preferred Attributes

Successful applicants will have a minimum of 2-4 years' experience preparing tax returns in a CPA firm.

• Active CPA required
• Bachelor’s Degree in Accounting is required.
• Software: CCH Engagement
• Financial and accounting experience; ability and willingness to work with a significant degree of autonomy; creativity; high service orientation
• Customer service focus
• Ability to get along well with diverse personalities; tactful, mature, and flexible.
• Ability to operate independently and “self-manage” projects
• Result-and profit-oriented, with the ability to balance other business considerations.
• Strong analytical and reasoning abilities
• High energy level, comfortable performing multifaceted projects in conjunction with everyday activities
• Superior numeric skills.
• Excellent written and verbal communication skills
• Ability to communicate and actively support the values of the firm and communicate these values to others

Client Services Coordinator

Artemis Solutions is partnering with a respected wealth management firm to find a Client Services Coordinator who will play a key role in delivering an exceptional client experience.

This position is ideal for someone who enjoys working with people, thrives in a professional environment, and takes pride in creating a welcoming and organized office experience. You will be the first point of contact for clients, helping ensure every interaction reflects the firm’s high standards of service and professionalism.

If you are detail-oriented, dependable, and enjoy supporting a team while providing outstanding client service, this could be a great opportunity to grow your career within the financial services industry.

What You’ll Do

Client Experience & Front Office Leadership

• Serve as the first point of contact for clients both in person and by phone
• Greet clients warmly and ensure every visit is professional and welcoming
• Manage incoming calls and route client requests appropriately
• Coordinate and schedule appointments, including calendar management for the President/CEO
• Prepare meeting spaces and ensure clients feel comfortable during their visit
• Maintain an organized, polished front office environment

Administrative & Operational Support

• Provide administrative support to advisors and internal staff
• Maintain accurate client records within the firm’s CRM system
• Assist with document preparation, scanning, and filing
• Prepare materials for client meetings and presentations
• Monitor and order office supplies
• Support daily office operations to ensure efficiency and organization

Tax Season Support (January – April 15)

• Assist with scanning, sorting, and organizing tax documentation
• Support administrative processes related to tax return preparation
• Maintain accuracy and attention to detail during high-volume periods

What We’re Looking For

• High school diploma required; Associate’s or Bachelor’s degree preferred
• Previous experience in administrative support or client service roles
• Financial services or professional office experience is a plus
• Strong Microsoft Office skills (Outlook, Word, Excel)
• Experience with CRM systems preferred
• Ability to learn and utilize tax software systems

Key Skills

Excellent customer service (in person and phone)

Strong communication and interpersonal skills

High attention to detail

Ability to multitask in a fast-paced environment

Professionalism and discretion with confidential information

Dependable, proactive, and organized

Compensation & Benefits

Salary Range: $50,000-$60,000 based on experience

4 weeks of PTO plus paid holidays

Health insurance

Retirement Plan with Company Match

Career growth within a well-established wealth management firm

Supportive, team-oriented culture

Schedule

Monday – Thursday: 8:00 AM – 4:30 PM

Friday: 8:00 AM – 1:00 PM

Join Us:

If you're ready to embark on a fulfilling journey with a supportive team dedicated to excellence and work-life balance, apply now to become part of our growing family at Artemis Solutions. Your future awaits in the vibrant city of Danville, where professional success and personal fulfillment converge!

To learn more, please contact Artemis Solutions directly. All inquiries will remain confidential.

Company Description

Ignition Leadership is a selective leadership accelerator designed for ambitious early-career professionals who want to run real businesses, not just manage tasks.

Through structured development, operational immersion, and high-accountability coaching, Ignition prepares high-potential leaders to take ownership of performance, teams, and financial outcomes.

Graduates of the Ignition Manager in Training pathway are placed into leadership roles at Stress-Free Auto Care, a fast-growing, tech-forward automotive platform operating across multiple states.

Ignition turns potential into operational leadership.

Role Description

This is a full-time, on-site leadership development role based in Northern California, Southern California, or Texas.

As a Manager in Training (MIT), you will enter the Ignition Leadership pathway and be placed into operational leadership at Stress-Free Auto Care. From day one, you will learn how to run a modern, data-driven auto repair operation while developing the leadership skills required to manage teams and own financial performance.

This is not a classroom program. It is hands-on business leadership.

You will progress through a defined career path:

• Year 1: Manager in Training → Assistant General Manager

• Year 2: General Manager (full P&L ownership)

• Years 3–4: Senior General Manager (multi-location leadership)

• Year 5+: District Manager (regional oversight)

High performers advance quickly and take on significant operational responsibility.

Responsibilities

• Learn and execute all aspects of shop operations

• Lead technicians and service advisors

• Manage workflow, staffing, and daily performance

• Deliver exceptional customer experience

• Drive revenue and operational KPIs

• Use financial and operational data to improve performance

• Support hiring, coaching, and team development

• Transition into full P&L ownership as you advance

Qualifications

• Bachelor’s degree required

• 0–3 years of professional experience

• Strong leadership potential and ambition

• Excellent communication skills

• Analytical mindset with a bias toward action

• Comfortable in fast-paced, hands-on environments

• Willingness to relocate for advancement (preferred)

Engineering Recruiter

Vertex is a recruiting firm that focuses on recruiting highly technical professionals. Our goal is always to provide the most qualified candidates to our clients, but we don’t just stop there. We believe it is imperative to provide our candidates with an experience unlike anything they have ever encountered with another recruiter. Our overall approach with both our clients and candidates is to look at our partnership through a consultative lens. We truly seek to understand and in doing so, we’re able to decipher how to best utilize our expertise to positively impact their specific need. We desire that both our clients and candidates view us as credible and trusted advisors which will, in turn, allow us to be advocates on their behalf.

Because we pride ourselves on being an Advocacy-based Recruiting Firm, we believe that recruiting for our firm is fun and unique as compared to organizations that are focused solely on activity numbers. Our goal is to be a vehicle to provide our employees with the best training, tools, and information possible. In doing so, our employees will be better equipped to serve both our candidates and clients. When we accomplish these things together as a team, our professional and personal goals are positively impacted.

Successful Recruiter Traits

• Display the ability to use cold calling, social media, Boolean searches, networking, etc., to find the strongest and most-qualified individuals
• Must be able to stay organized and structured to manage daily, weekly, and monthly tasks as they relate to managing the candidates in your network
• Show the aptitude to connect how candidates could be a fit for one of our clients, even if there is no immediate position available
• When approaching new markets, must be able to Act/Learn/Adjust based on the circumstances you encounter.
• Must be able to take a consultative approach to clearly communicate expectations and outline the procedures and processes to ensure a high-level of trust and credibility
• Must be professional and courteous at all times
• Maintain a problem-solver mindset derived from a passion to learn.
• Be able to always lead with positivity.
• Treat all candidates with the same level of service, no matter if we have an opening for them or not
• Previous recruiting/staffing experience is preferred.

Compensation will be base, plus commission, with the overall earning potential based upon experience, skill, and demonstrated results.

Company Description

Our company is a specialized group of talented team members that puts people first. We create opportunities, engineer meaningful connections, and transform industries through the services we offer. We are guided by integrity and empathy to strategically serve our clients with industry expertise. Our results allow our clients to thrive!

Time for Change? Do you want work for one of the most highly respected consulting firms in their field?

Based in Boston / New York / Philadelphia

Experience within Life Sciences , Pharma , Bio Tech or technology

Do you have experience within the Exec Search or High level Recruitment environment on the research side ?

If the answer is yes then read on

Research and Delivery - Executive Search

Base $80k-$110k + yearly bonus

The company was set up with the ethos of the company cares, based on collaboration and the team will be a success. They do not do corporate politics and people feeling like another cog in the machine. In fact, they have an extremely high retention rate.

People join the company at this level and the senior management have worked their way up, so they understand what it takes and how to treat people. The culture starts at the top with the directors having a calm and supportive manner. It is not all about work, a true balance is evident amongst his team

Our client a consultancy to the Life Sciences / Pharma and bio Tech market is looking for their next star performers based in Boston / New York or Philidelphia

They are looking for candidates who have exposure to research executive Search and have the ability and gravitas to network at the C-level

You must be able to demonstrate a high achievement within the Search / Recruitment arena

You will be part of the execution team and enjoy the benefits that come with this

You will be trusted from day one and have a real impact on your client’s success

As a trusted advisor and a member of the execution team, you will be tasked to deliver market leading industry experts . Your work has a direct impact on our clients’ ability to compete on the highly talented exec search market across key economic sectors.

Responsibilities include :

• Research: Understanding industry ecosystems
• Have the ability to identify and map the key companies and relevant executives
• Sourcing, interviewing and securing experienced industry experts and C-level executives and thought-leaders as advisors to their clients.
• Client Management and presentation : Present research findings to their clients and recommend the most relevant candidates for submission.

Exceptional exposure and opportunity to learn directly from leading industry executives and senior professionals.

The culture is high performance , collaborative and delivery focused given the nature of the business you will make a lasting impact on your clients

Team culture is paramount in this business as delivery is essential in return you will get a clear roadmap for success and receive a targeted personal development plan.

A great place to work is a term used a lot but this company live and breath the culture and have a lot of un along the way

This really is a standout opportunity to forge a career in this highly lucrative field

If you are interested in finding out more or would like to discuss your current career options DM me, email

If you are an experienced recruitment professional looking for advice and guidance about the recruitment market, please feel free to also submit your details for an open conversation

Resourcing Associates typically place recruitment professionals in to the following positions:

• Financial Services Recruitment
• Executive Search
• Private Equity Research
• I.T. Recruitment
• Technology Recruitment
• Digital Recruitment
• Cyber Recruitment
• InfoSec Recruitment
• SAP Recruitment
• Media Recruitment
• Marketing Recruitment
• Finance Recruitment
• Accountancy Recruitment
• Procurement Recruitment
• Supply Chain Recruitment
• HR Recruitment
• Legal Recruitment
• Legal Recruitment
• Paralegal Recruitment
• Investment Banking Recruitment
• Public Sector Recruitment
• Business support Recruitment
• Office Support Recruitment
• Pharmaceutical Recruitment
• Management Recruitment
• C-Level Recruitment
• Board Recruitment
• Executive Recruitment
• Banking Recruitment
• Transformation, Recruitment Change Management Recruitment
• Insurance Recruitment

Executive Search , Search Associate , Execution and Delivery Associates, Recruitment Consultant , Senior recruitment Consultant , Principal consultant, Managing Consultant Recruitment Team Leader , Recruitment Manager , Recruitment Director , Associate Director , Business Development Director

Please note we are only able to respond to Candidates who have Exec Search or Recruitment Agency experience. If you have not heard from us within four working days, unfortunately, on this occasion, your application has not been successful.

Resourcing Associates is a recruitment agency that specialises in placing all levels of recruitment professionals:

Core Requirements:

• Bachelor's degree
• 10+ years in Manufacturing Operations management with current P&L responsibility

Preferred Requirements:

• MBA degree

The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.

CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.

Responsibilities:

• Complete leadership responsibility for performance and overall development of the business unit
• Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
• Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
• Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
• Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
• Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
• Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives

Confidentiality is guaranteed. Applications require a resume/CV with contact information.

Learn more about us at CiresiMorek.

HCLTech is looking for a highly talented and self- motivated [AI Success Engineer] to join it in advancing the technological world through innovation and creativity.

Job Title: [AI Success Engineer]

Job ID: (70183)

Position Type: Full-time

Location: Dallas, New jersey, Santa Clara, Seattle

Background:

Role Title

AI Success Engineer – Enterprise Technical Success (OpenAI / ChatGPT / Agents / API)

Location: Dallas, Santa Clara, Seattle, New jersey, Houston

Role Summary

AI Success Engineers are the primary post-sale technical owners for customer outcomes. They operate as trusted technical advisors who ensure customers deploy, adopt, and scale OpenAI capabilities into real workflows with measurable business value.

This role blends technical depth, program leadership, customer advisory, and product influence—driving account health, adoption velocity, and production readiness across OpenAI’s platform suite.

Key Responsibilities

1. Post-Sale Technical Ownership & Account Health

• Own technical success for a portfolio of strategic enterprise customers

• Act as customer-facing technical lead across deployment, adoption, and value realization

• Define and drive customer adoption roadmaps with milestones and KPIs

• Maintain strong stakeholder relationships across executive and practitioner levels

2. Workflow Discovery & Use Case Strategy

• Embed with customer teams to map workflows, pain points, and success criteria

• Identify, validate, and prioritize high-impact use cases

• Guide use case sequencing from prototype → pilot → production → scale

3. Deployment Readiness & Technical Enablement

• Guide architecture configuration and platform setup (SSO/SCIM, RBAC, connectors, etc.)

• Advise on integration patterns (RAG, tool calling, agents, evaluations)

• Run technical enablement sessions spanning ChatGPT Enterprise, API, agents, Codex as applicable

4. Program Coordination & Cross-Functional Navigation

• Coordinate account workstreams across Architecture, Adoption, Engineering, and Delivery teams

• Surface technical blockers and field patterns; escalate strategically to internal experts

• Feed customer insights into roadmap and platform improvement loops

5. Value Measurement & Reporting

• Define baselines, KPI frameworks, and post-deployment reporting

• Track adoption depth, usage health, and business impact outcomes

• Support expansion by identifying new workflows and growth paths

What Success Looks Like (6–12 months)

• Multiple use cases are in production and actively used

• Adoption expands in breadth and depth across teams and workflows

• Customer demonstrates measurable impact and repeatable deployment patterns

• Technical risks are anticipated early and mitigated proactively

Required Skills & Qualifications

• 8+ years in technical customer-facing roles (solutions engineering, customer architecture, technical delivery leadership, applied AI deployment)

• Hands-on understanding of GenAI systems: APIs/SDKs, retrieval, evals, agentic patterns, tradeoffs

• Familiarity with enterprise security (SSO, encryption, compliance frameworks)

• Comfortable with Python/JavaScript and working with REST APIs, cloud platforms

Nice-to-Have

Strongly Preferred

• Direct experience with OpenAI products and enterprise adoption programs

• Experience operating multi-workstream programs in complex enterprise environments

• Strong product instincts: turning field signals into structured feedback

Pay and Benefits

Pay Range Minimum: $ 230000 per Year

Pay Range Maximum: $ 280000 Per Year

HCLTec is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Role: Style Advisor

Reporting to: Store Manager

Location: ME+EM , 180 El Camino Real, Palo Alto, CA 94304

Contract type: Full Time / Permanent

About us:

ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the role:

ME+EM are looking for Style Advisors to join our team in our new store opening in Stanford. Candidates must have the flexibility to work across 7 days a week, with 8 hours shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.

About you:

· Experience working in a fast paced, high volume environment

· Have a genuine passion for fashion and providing outstanding customer service

Your Responsibilities:

· Provide the best experience through speed and accuracy.

· Ensure you represent the brand at all times by following the company dress code.

· Continually improve product knowledge and research products online.

· Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.

· Promoting ‘one business’ mindset.

· Be confident in building organic and long-lasting relationships with customers.

· Carryout personal styling sessions with confidence.

· Confident with styling, outfit building and recommendations.

· Escalate customer complaints to the management team.

· Awareness of opening and closing duties and support when necessary.

· Be confident with till functions.

· Process transactions, refunds and telephone orders confidentially.

· Understanding the importance of data collection and ensuring GDPR is adhered to.

· High level of telephone etiquette.

· Maintaining store visual merchandising standards.

· Replenishing stock and keeping the shop floor clean and tidy.

· Assist with deliveries and stock recalls.

· Being responsible for own H&S and ensuring H&S processes are followed in store.

Employee Benefits:

· Competitive salary and incentive schemes

· Competitive medical, dental and vision plan options.

· Generous paid time off policies: vacation, holiday, sick and volunteer days

· A day off to celebrate your birthday

· Life insurance, Short Term Disability, Long Term Disability, Employee Assistance Program

· Enhance parental leave package after 2 years of service

· A new uniform allowance for each new season

· Generous Employee and Friends & Family Discounts

· Refer a Friend Scheme

· Opportunity to build a career with a leading global fashion brand

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.

Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.