Gonetspeed Outage Jobs in Usa

Join our team as an Assistant Maintenance & Facilities Manager and play a key role in keeping multiple 3PL-operated facilities across the Midwest running safely, efficiently, and reliably.

This role is ideal for a hands-on, “jack of all trades” maintenance professional who’s ready to lead, troubleshoot, and support day-to-day facility operations across several sites.

What You’ll Do

Support the Senior Maintenance & Facilities Manager in leading maintenance techs, contractors, and seasonal staff.

Provide daily direction, task prioritization, and ensure safe, compliant work across all sites.

Perform and oversee preventive maintenance and repairs (HVAC, electrical, mechanical, automotive/yard vehicles, plumbing, general facility systems).

Troubleshoot equipment issues and coordinate vendor services when needed.

Assist in facility upgrades, layout changes, racking, and infrastructure projects.

Conduct site inspections to ensure cleanliness, safety, and operational readiness.

Support snow removal operations and seasonal responsibilities.

Maintain accurate records, asset tracking, work orders, and reporting through company systems.

Participate in emergency/on‑call rotations for weather events, outages, or urgent repairs.

Transport company equipment using CDL (scissor lifts, trailers, heavy assets).

What You Bring

3+ years of experience in facility maintenance, building operations, warehouse maintenance, or skilled trades.

Working knowledge in at least two: HVAC, electrical, mechanical/automotive repair, carpentry, or industrial systems.

Valid CDL license required.

Strong troubleshooting ability across multiple technical areas.

Experience leading or mentoring maintenance personnel (preferred).

Ability to manage multiple priorities across multiple facilities.

Proficiency with maintenance management systems, work order tools, asset tracking, and standard reporting software.

Willingness to travel daily between regional sites; some overnight travel may be required.

Work Environment

You’ll work across warehouses, maintenance garages, outdoor areas, elevated spaces (ladders/lifts), and customer-leased spaces—often around heavy equipment and active warehouse operations.

Physical Requirements

Ability to lift up to 50 lbs, stand for extended periods, climb, kneel, and perform hands-on maintenance tasks.

Must be medically certified per DOT standards and able to use required PPE.

Equal Opportunity Employer

Findlay Tall Timbers Distribution Center is proud to be an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category.

Company Description

Avfuel is seeking to add an experienced Fuel Supply Chain Analyst to our thriving aviation organization. With an extremely stable and consistent history, the company has served the industry for over 50 years. Avfuel Corporation is part of the global aviation marketplace offering an array of services from fuel, equipment and training to marketing and sales consultation. With a 28% market share in the branded space, Avfuel is the leading aviation fuel supply company in a competitive international market. Our customers include fixed-base operators, airports, corporate flight departments, helicopter operators, commercial airlines, cargo haulers and government and military entities. We value service to them and our colleagues above all else.

Position Duties:

 Commercial Airline Tenders

• Determine source and procure fuel supply for airport locations
• Confirm volume availability and pricing
• Accurately record procurement and tender details within internal data systems
• Coordinate internal and external follow up activities upon award notification
• Work closely with the Commercial Sales Team to ensure alignment and execution of business goals

Scheduling/Inventory Control

• Forecasting, nominating and scheduling on pipeline systems
• Oversee management of inventories
• Monitor and maintain optimal stock levels and reorder points

Liaison between Supply and Dispatch

• Assist with Terminal Outages, Loading issues and Allocations 
• Participate in afterhours and weekend on-call rotation (approximately, once a month)
• Ensure Supplier/Terminal Contract Compliance
• Maintain accurate and up to date records within internal data systems
• Liaison between Supply and Accounting
• Verify supplier invoice data for accuracy
• Audit inventory activity to ensure proper reconciliation
• Maintain and update terminal fees and pipeline tariffs

Additional Responsibilities

• Represent Avfuel at Industry Conferences
• Perform other duties as assigned by management

Required Education and Experience:

• Bachelor’s degree in Supply Chain Management, Business Aviation, or a related field or equivalent procurement experience
• 3–5 years of experience in a supply chain, procurement, or related role preferred

Required Skills:

• Advanced proficiency in Microsoft Office Suite and related proprietary software systems
• Proven ability to multitask in a fast-paced environment, while maintaining a high level of accuracy and attention to detail
• Highly organized, with strong planning, prioritization, and decision-making skills
• Demonstrated personal accountability with a consistent track record for meeting deadlines
• Customer service orientated with the ability to develop and maintain internal and external relationships as well as resolve issues in a timely and professional manner
• Proactively identify and implement cost and time saving processes to maximize operational efficiencies
• Must be able to fly and drive without restrictions to attend business events and conferences

Customer Resolution Specialist I (multiple openings)

Location: Detroit, MI (Remote after initial onsite training)

Duration: 6+ Months W2 contract role

Pay Rate: $20-22/HR

Shifts: 4 days/week; apprx. hours 9am – 7pm; Flexible schedule

Job Summary

As an entry level professional in Customer Care, the main accountabilities are answering incoming customer phone calls and resolving customer inquiries related to turn-on and disconnection of services, electrical and gas outages, and gas leaks.

Key Accountabilities

• Initiate and respond to customer inquiries related to various products and services.
• Gather and analyze current and historical data from customer records to respond to service requests and inquiries.
• Follow-up with key contacts within Customer Care and other departments to ensure timely resolution of complaints, inquiries and requests.
• Conduct customer business within Michigan Public Service Commission rules and established guidelines.
• Process customer payments per established guidelines.
• Communicate with customers effectively and accurately.

Qualifications:

• High school diploma, or equivalent, with two years of experience in a customer contact professional environment
• OR- Henry Ford College Customer Service Professional Certificate with one year of experience in a customer contact professional environment
• OR- Associate degree, or above, with one year of experience in a customer contact professional environment

Additional requirements:

• Must obtain an evaluation of "recommended" on the clerical and human relations portions of the customer representative tests.
• Must have intermediate oral and written communication skills, including a good speaking voice and solid use of proper business grammar.
• Must demonstrate a working proficiency in relevant computer applications within multiple corporate applications and data management tools and systems.
• Must pass Department of Transportation (DOT) drug & alcohol testing and a satisfactory physical examination.
• Must be flexible to work shifts and extended periods of overtime that may include weekends and holidays.
• Maintain an internet access at a home location with at least 20 mbps

Introduction

Bigge Crane and Rigging has been elevating America since 1916. With over 1,800 cranes and a coast-to-coast presence, we buy, sell, rent, operate, and maintain one of the largest, most advanced crane fleets in the country. We’ve played a role in building some of America’s most iconic landmarks and earned a reputation for doing it right—with performance, precision, and accountability.

Position Summary

The Facilities Manager is responsible for the day-to-day operation, maintenance, and improvement of Bigge Crane and Rigging Co.’s office buildings and administrative facilities. This role ensures Bigge’s buildings are safe, functional, and well-maintained to support employees and business operations across multiple locations.

This position is hands-on and operational, managing building systems, contractors, and an internal facilities team while planning and executing building upgrades, repairs, and capital projects.

Responsibilities

Building Operations & Maintenance

• Oversee the daily operation and condition of all Bigge office and administrative buildings.
• Ensure building systems (electrical, HVAC, plumbing, fire/life safety, access control, and utilities) are maintained and operating reliably.
• Conduct regular site visits and inspections to identify maintenance issues, safety concerns, and improvement opportunities.
• Coordinate and respond to building-related issues quickly to minimize disruption to employees and operations.
• Ensure buildings are prepared for emergencies, including power outages and severe weather.

Team Leadership

• Directly manage a facilities team consisting of two Facilities Specialists responsible for day-to-day building maintenance and repairs, one Electrician, and one Carpenter.
• Assign work, set priorities, and ensure maintenance activities are completed safely, efficiently, and to company standards.
• Hire, train, develop, and evaluate facilities staff.
• Ensure proper use of tools, materials, and safe work practices.

Capital Projects & Building Improvements

• Identify building repair, renovation, and improvement needs.
• Develop scopes of work, budgets, and schedules for building projects.
• Manage office build-outs, remodels, and infrastructure upgrades from planning through completion.
• Coordinate with contractors, architects, engineers, and vendors while maintaining business continuity.
• Identify project risks early and address issues before they impact timelines or costs.

Leasing, Moves & Space Management

• Support leadership with building and office space planning.
• Assist with lease reviews and negotiations.
• Manage office moves, expansions, and reconfigurations.

Budget & Cost Management

• Develop and manage building-related budgets.
• Track spending and manage costs while maintaining building quality and safety.
• Make recommendations on repair versus replacement of building assets.

Safety, Compliance & Standards

• Ensure all buildings meet health, safety, and environmental requirements.
• Maintain schedules for permits, inspections, testing, and certifications.
• Conduct regular safety inspections and ensure corrective actions are completed.

Vendors & Contractors

• Select, coordinate, and manage outside contractors and service providers.
• Monitor vendor performance and ensure work meets quality and safety standards.

Continuous Improvement

• Evaluate building operations and maintenance practices and recommend improvements.
• Standardize building maintenance processes where possible.

Other Duties

• Perform other duties and special projects as assigned.

Requirements

• Bachelor’s degree in Facilities Management, Construction Management, Engineering, Business, or a related field.
• Five or more years of facilities management experience focused on building operations.
• Experience managing maintenance staff and skilled trades.
• Strong working knowledge of building systems and preventative maintenance.
• Ability to manage multiple buildings and projects simultaneously.
• Strong communication and organizational skills.
• Proficient in Microsoft Excel, Word, and Project.
• Willingness to travel as needed.
• Valid driver’s license required.

Benefits

• Competitive pay and a matching 401(k) plan
• Vacation, Company Holidays, and Sick Days
• Flexible spending accounts/Health Savings Account
• Reimbursement plan for the company Bring Your Own Device (BYOD) Policy

Bigge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, military or veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Need Local Only , We can Do C2C

Title: Software Engineer

Duration: Long term

Location: Cary , IL

Job Description:

Summary/Objective:

A Software Engineer will develop, maintain, and support new or existing software products while applying the best practices of software development. Responsibilities include the ability to work independently and as part of a larger team to deliver quality solutions across all phases of the software lifecycle and across all layers of a software solution.

Job Accountability/Responsibilities

Quality:

• Meet or exceed test coverage goals set for the project through creation of unit and functional tests.

• Minimize the number of production escapes.

• Support user acceptance testing.

• Support or conduct system testing, performance testing, volume testing, and stress testing.

Usability/User Experience:

• Collaborate with business and/or UX teams to create appropriate application user interfaces.

• Assist with mock-ups and user interface design.

• Incorporate UX components into the application.

• Provide feedback to the UX team.

Product Reliability & Response:

• Ensure the system can meet or exceed defined SLA's.

• When primary on-call, respond to pages within 15 minutes and resolve or escalate issues as necessary.

• Resolve production issues and communicate resolution to appropriate stakeholders.

Development:

• Complete stories within estimates and with quality to ensure release dates are met.

• Conduct necessary analysis, design, and prepare technical documentation.

• Estimate story sizes and task out development for a given story.

• Follow the Railinc development process and suggest improvements.

• Work with infrastructure services to make configuration changes and deploy applications.

Leadership (Technical):

• Evangelize Railinc common practices and development procedures.

• Exhibit technical leadership in a given technical subject domain.

• Mentor peers and junior developers.

• Delegate and coordinate functional development tasks as needed.

• Drive innovation in the development, release, and operations processes.

Key Measures:

• Coverage, production escapes.

• Customer satisfaction score.

• System SLA, number of outages.

• Release scope, schedule, and budget.

• Releases.

Knowledge, Skills, Abilities / Minimum Requirements / Competencies

• Works under deadlines and is subject to a heavy project load.

• Ability to explain concepts to technical staff.

• Ability to work independently but also effectively with all co-workers; must be a team player.

• Ability to multitask and prioritize (professionally handle issues and assignments in various stages of resolution on an ongoing basis).

• Ability to communicate and follow up professionally (written and oral) both internally and externally within the organization.

• Demonstrated ability to identify and resolve issues effectively.

• Demonstrated high degree of accuracy and attention to detail.

• Strong Java fundamentals and good design skills.

Education, Experience, Certification/Training

• Bachelor’s degree n Computer Science or equivalent field desired.

• Minimum of 3 years of technical experience.

• Full lifecycle project experience; Agile preferred.

• Experience with Spring, Spring Boot, Hibernate (ORM), Oracle, and Postgres preferred.

• Experience working with Docker and Kubernetes environments preferred.

• UI experience – Angular 2 and above, JavaScript, jQuery, CSS preferred.

• Exposure to AWS technologies preferred (especially serverless technologies such as Lambda, S3, DynamoDB, etc.).

Location: Remote: Reside close to (Exton, PA)

Portfolio: Allen‑Sherman‑Hoff (ASH) Engineered Material‑Handling Systems (ANDRITZ)

About the Role

Allen‑Sherman‑Hoff (ASH), an ANDRITZ business, delivers engineered material‑handling systems that support power generation, biomass, and pulp & paper facilities operating in demanding, continuous‑run environments. Although ASH is technically an OEM, we operate far more like an A&E/EPC engineering firm: we deliver system‑level engineered solutions, integrating ASH proprietary equipment with structural, mechanical, electrical, and quality requirements to meet strict performance expectations.

We are seeking a Project Manager with power, energy, utilities, or EPC/A&E engineered‑systems project experience, someone who has led large, customer‑facing technical projects through engineering, fabrication, manufacturing, quality, and site support.

If your background is in internal manufacturing operations, IT/telecom deployments, or continuous improvement, this role is not a match. We need a PM who understands industrial plant environments, engineered equipment, and the rigor of technical project delivery.

What You Will Do

Lead Full Lifecycle Execution (Sales Handover → Final Turnover)

• Own the delivery of engineered ASH material‑handling systems across power, biomass, and pulp & paper facilities.
• Drive engineering, drafting, and calculation packages to meet scope, schedule, and contractual requirements.
• Coordinate and unblock fabrication/manufacturing, ensuring manufacturability and compliance.
• Manage supplier RFQs, subcontractor performance, expediting, and logistics.

Quality & Technical Documentation Leadership

• Manage ITPs, weld maps, NDE requirements, pressure tests, dimensional checks, and documentation packages essential to engineered‑equipment delivery.
• Validate compliance to ASME/AWS, customer specifications, and ASH quality standards.

Schedule, Cost, and Risk Management

• Maintain schedule baselines using Primavera P6.
• Oversee cost performance, margin drivers, change control, and contract compliance.
• Identify and mitigate technical and execution risks early.

Customer‑Facing Project Leadership

• Serve as the primary interface between the customer and ANDRITZ technical teams.
• Prepare and deliver technical and commercial progress reports.
• Support site activities (FAT, readiness reviews, installation coordination, commissioning support).

What You Bring

Required

• Experience in A&E/EPC, power generation, utilities, or industrial engineered‑systems delivery.
• (Examples: material handling, conveying systems, rotating equipment, mechanical process systems, boiler/balance‑of‑plant equipment).
• Proven ability to lead engineering‑heavy, customer‑facing projects with strict contractual and QA requirements.
• Hands‑on coordination with engineering, fabrication, manufacturing, quality, suppliers, and field service.
• Experience managing ITPs, weld maps, NDE, pressure tests, QA documentation, and technical turnover packages.
• Proficiency in Primavera P6 and Oracle or similar ERP.
• Bachelor’s degree in Engineering/Construction Management OR 5+ years of relevant engineered‑systems PM experience.

Preferred

• Power plant, utilities, biomass, or pulp & paper industry experience.
• Background in ash handling, bulk material handling, or mechanical systems integration.
• PMP or CAPM certification.
• Experience with retrofit, outage, upgrade, or brownfield scopes.

Work Model

• Remote with periodic travel to Exton, PA, fabrication shops, and customer facilities for inspections, FATs, readiness reviews, and site support.
• Travel expected but varies by project phase.

Why This Role Matters

Your work directly affects the reliability, uptime, and environmental performance of major industrial facilities. When you execute well, a power plant runs cleaner, a pulp mill avoids downtime, and a customer sees ASH as a trusted engineering partner. This is real engineering impact, not back‑office project tracking.

*All qualified applicants will receive consideration without regard to protected characteristics.

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.

Job Description:

We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.

Basic Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• One or more years of proven experience in an IT service desk or customer service environment.

Additional Bonus Qualifications:

• Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).
• Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.
• Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.
• Thrive in a collaborative environment and maintain a positive, professional demeanor.
• Excellent verbal and written communication skills.
• Previous experience working on a Federal Service Desk project.
• ServiceNow knowledge or experience is a big plus.
• Experience with cloud-based Call Center Software, specifically CXone.
• Knowledge and/or experience of Agile methodologies in a Service Desk environment.
• Experience with utilizing Atlassian tools like JIRA and Confluence.

Responsibilities:

• Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk.
• Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.
• Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.
• Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.
• Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).
• Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.
• Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.
• Support the development, management and use of customer support scripts.
• Assist with the preparation or maintenance of standard operating procedures and protocols.

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at

Job Title: Workday HR Technical Lead

Location: Andover, MA (100% Onsite)

Employment Type: Contract

Status: Accepting Candidates

About the Role

We are hiring a Workday HR Technical Lead for a hands-on contract opportunity supporting a well-established organization in the medical device space. This is an individual contributor role focused on Workday configuration, integrations, business systems analysis, testing, and optimization across key HR functions.

This role will work closely with HR, IT, compliance, and business stakeholders to enhance Workday capabilities, improve processes, and support scalable HR operations in a regulated environment.

Key Responsibilities

• Serve as the technical SME across Workday modules including Core HCM, Payroll, Benefits, Compensation, Talent, Absence, and Time Tracking
• Lead hands-on Workday configuration, enhancements, optimization, and deployment of new functionality
• Support and troubleshoot Workday integrations including Core Connector, Studio, APIs, EIB, and third-party systems
• Gather requirements, map HR processes, document workflows, and translate business needs into functional solutions
• Develop and execute test plans, validation processes, and troubleshooting strategies for system issues and outages
• Ensure compliance with regulatory and data governance standards including FDA, SOX, GDPR, and audit readiness
• Partner cross-functionally with HR, IT, Finance, vendors, and business teams on upgrades, enhancements, and ongoing support

Required Qualifications

• 5–8+ years of hands-on Workday experience
• Strong expertise in Workday HCM, Payroll, Benefits, Time Tracking, and Absence
• Experience with Workday configuration, integrations, and production support
• Strong business systems analysis skills, including requirements gathering and process mapping
• Experience with testing, validation, issue triage, and root-cause analysis
• Ability to work independently in a hands-on individual contributor role
• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience in medical device, biotech, pharmaceutical, or other regulated environments
• Familiarity with FDA, SOX, GDPR, and HR data governance requirements
• Experience supporting Workday implementations, upgrades, or optimization projects
• Workday Pro Certification preferred
• PMP, Agile, SHRM, or HRCI certifications are a plus
• ADP exposure is a plus

Compensation: Massachusetts Pay Transparency:

• $70–$80/hour (W2 or C2C)
• Final rate will depend on experience, skills, and interview results. Candidates with higher rate expectations may also be considered.

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.

Who We Are

Virginia Transformer Corp. is the largest U.S.-owned producer of power transformers in North America. For more than 50 years, we’ve grown by delivering for our customers — building premium, custom transformers with industry-leading lead times.

With more than 5,400 employees, we are known as an engineering-driven organization that thrives on speed, accountability, and execution. As a privately held company, we value nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling manufacturing across the country, and the momentum of a fast-moving organization — this is the place for you. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re growing so fast that not all roles are posted yet — if this opportunity aligns with your experience, we encourage you to apply and start the conversation.

Regional Field Service Manager

Location: Roanoke, VA (Relocation Required)

Department: Field Services / Aftermarket

Reports To: Director of Field Services (or equivalent)

Position Summary

The Regional Field Service Manager is responsible for leading, managing, and scaling field service operations across an assigned region, supporting installation, commissioning, testing, maintenance, and aftermarket service of power and distribution transformers. This role ensures safe execution, technical excellence, customer satisfaction, and financial performance across all field activities.

This position is ideal for a proven field services leader with strong transformer expertise, customer-facing experience, and the ability to lead technicians in fast-paced, high-accountability environments.

Key Responsibilities

Field Operations & Leadership

• Lead and manage regional field service technicians and supervisors supporting transformer service activities.
• Ensure safe, compliant, and high-quality execution of field work including installation, commissioning, testing, maintenance, and emergency response.
• Set expectations, manage performance, and develop technical and leadership capability within the field organization.
• Serve as escalation point for complex technical issues, customer concerns, and field execution challenges.

Customer & Commercial Support

• Act as a primary regional contact for customers during field service and aftermarket engagements.
• Support customer meetings, outage planning, and service coordination.
• Partner with sales and aftermarket teams to support service opportunities, scope development, and execution planning.
• Drive customer satisfaction through responsiveness, communication, and execution excellence.

Safety, Compliance & Standards

• Enforce strict adherence to safety standards, procedures, and regulatory requirements.
• Ensure compliance with IEEE, ANSI, IEC, and internal field service standards.
• Lead incident reviews, root cause analysis, and corrective action implementation.
• Promote a strong safety culture across all regional field operations.

Operational Performance & Reporting

• Manage regional workload planning, technician utilization, scheduling, and travel.
• Track and report key performance indicators including safety, quality, cost, schedule, and customer satisfaction.
• Support forecasting, budgeting, and cost control for regional field service activities.
• Identify and implement process improvements to increase efficiency and reduce execution risk.

Cross-Functional Collaboration

• Partner with Engineering, Manufacturing, Quality, Training, and Technical Support teams to resolve field issues and improve product and service performance.
• Provide field feedback to support design improvements, training updates, and standardization.
• Support continuous improvement initiatives across Field Services and Aftermarket.

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or equivalent technical experience.
• 7+ years of experience in field services, power equipment service, or industrial service environments.
• 3+ years of people leadership experience, managing technicians or field teams.
• Strong knowledge of power and/or distribution transformers, field testing, commissioning, and maintenance.
• Proven ability to manage customer relationships and field execution simultaneously.
• Willingness to relocate to Roanoke, VA.
• Ability to travel regionally as required to support field operations.

Preferred Qualifications

• Experience leading regional or multi-site field service teams.
• Familiarity with transformer testing standards and safety protocols.
• Experience supporting utility, data center, or industrial customers.
• Strong financial and operational acumen within a service organization.

Key Competencies

• Field leadership and accountability
• Safety-first mindset
• Customer-focused execution
• Technical problem solving
• Cross-functional collaboration
• Operational discipline and urgency

Position Summary

The Maintenance Planner is responsible for organizing and coordinating all maintenance and repair activities to improve equipment reliability and operational performance. This role develops and manages work orders, aligns scheduling with site leadership, and ensures all resources—including parts, labor, and tools—are available to support planned maintenance, outages, and project work. The position works under the guidance of senior operations leadership.

Key Responsibilities

• Lead the planning and scheduling of maintenance and troubleshooting activities in coordination with site operations teams.
• Partner with operations personnel to ensure preventive maintenance programs are executed effectively and on schedule.
• Collaborate with maintenance leadership to define scope, resources, and timelines for major maintenance efforts, contracted services, and capital projects.
• Coordinate with procurement, inventory, and administrative teams to ensure timely acquisition and availability of required materials and equipment.
• Maintain accurate inventory records, including tracking usage and supporting routine cycle counts for warehouse materials.
• Promote and enforce all safety, health, and environmental policies and procedures.
• Support additional tasks and initiatives as assigned by site leadership.

Qualifications

• Associate degree, technical certification, or equivalent experience; relevant work experience may substitute for formal education.
• Typically requires 6–8 years of related experience in maintenance planning, scheduling, or industrial operations.
• Strong organizational and leadership skills with the ability to prioritize and manage multiple work streams effectively.
• Effective communication skills, both written and verbal, with the ability to convey instructions clearly.
• Working knowledge of industry regulations and compliance standards.
• Proficiency in standard computer applications (e.g., spreadsheets, word processing, databases).
• Ability to interpret technical documents such as schematics, blueprints, and process diagrams.
• Strong analytical skills, including the ability to solve problems, interpret data, and make informed decisions.
• Capable of performing basic mathematical calculations and applying algebraic and geometric concepts.
• Demonstrated ability to manage multiple priorities and adapt to changing operational needs.
• Valid driver’s license required.