Globalsource It Email Format Jobs in Usa

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Level 1 IT helpdesk agent
✦ New
🏢 Coforge
Salary not disclosed
Sioux Falls, SD 1 day ago

Job Title: Level 1 IT helpdesk agent

Skills: Troubleshooting, IT helpdesk

Experience: 1+ Years

Job Location: Sioux Falls, South Dakota

Onsite role and Full time


We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset:


  • Provide Level 1/2 support to the client.
  • Identify issues and escalate issues when necessary.
  • Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
  • Escalate user issues to appropriate resources when necessary.
  • Perform software, hardware and basic network troubleshooting.
  • Clearly document user issues and troubleshooting steps.
  • Maintain technical documentation.
  • Perform other duties as assigned.
Not Specified
Assoc Dir of IT Contracts & ITSM Dvlpmt
Salary not disclosed
New York, NY 6 days ago
Assoc Dir of IT Contracts & ITSM Dvlpmt.

Manage IT contracts & SW compliance.

MS+3yrs exp.

IT admin exp reqd w/ Okta, MS Entra, Workato, Banner ERP apps in higher ed.

Exp reqd w/ ServiceNow dvlop & admin, workflow automatn, API integr, IT procuremt, IT secur doc.

Workato Automation 1/2 & ServiceNow CSA cert reqd.

Apply to HR, Touro Univ, 202 W 43rd St, NY, NY 10036

JobiqoTJN.

Keywords: IT Administrator, Location: New York, NY
- 10060
Not Specified
IT Auditor
Salary not disclosed
Newark 3 days ago
Job Summary We are seeking a detail-oriented IT Auditor responsible for leading and performing IT audit engagements from planning through reporting.

The role focuses on evaluating internal controls, identifying risks within the company's technology infrastructure, and recommending improvements to strengthen information security, compliance, and system reliability.

Key Responsibilities Lead and perform IT audit engagements including planning, execution, and reporting.

Evaluate internal controls, IT governance, and risk management practices within the organization's technology environment.

Identify vulnerabilities and weaknesses in systems, applications, and network infrastructure.

Develop action plans and recommendations to mitigate risks and prevent potential security breaches.

Participate in the planning and execution of internal IT audit procedures.

Prepare internal audit reports that clearly outline findings, risks, and recommended corrective actions.

Collaborate with cross-functional teams and stakeholders to strengthen IT infrastructure and improve security practices.

Assist in developing and implementing policies, standards, and procedures related to IT governance, compliance, and network security.

Support the continuous improvement of the organization's IT risk management and audit framework.

Experience Candidates should have up to 7 years of experience in IT auditing or related fields, with a strong understanding of IT audit methodologies, internal controls, risk management, and information security practices.

The role requires the ability to perform audit engagements with varying levels of independence depending on experience and demonstrate the capability to analyze IT risks and their broader business impact.

Cyber Security, IT auditing
Not Specified
Manager, IT Supply Chain Systems
Salary not disclosed
Egg Harbor Township 3 days ago
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation.

You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal We are leaders and owners of our business success.

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Spencer's & Spirit Halloween is looking for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process-related changes required to support our growing business model.

This role will be responsible for leading a small team, while supporting current technological initiatives and help drive design decisions for our future roadmap.

Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment Lead multiple simultaneous IT projects and initiatives Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation Other related duties as assigned Qualifications Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, and 10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience Experience with Infios (Koerber / Highjump) WMS, preferred Experience managing a small team of associates, external consultants and external vendor relationships Prior experience working in a high intensity retail environment, preferred Technical proficiency and knowledge with the following: Microsoft SQL Server for query development and problem resolution Integration tools such as, scripting, ETL, and integration packages Disaster recovery planning and testing WiFi network management and support Experience using these or similar tools: Atlassian tool set (Ops Genie, Jira) Solarwinds Mulesoft Zabbix Knowledge of support systems for servers, PCs, laptops, and mobile devices Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams.

Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding The pay range reflects the potential base salary range for this role.

Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.

Pay Range $125,000
- $145,000
Not Specified
IT Operations Manager
✦ New
Salary not disclosed
Fremont 1 day ago
FTE IT Operations Manager Must live within 2 hours of Cincinnati, OH 1 day/week onsite Must have previous IT Healthcare leadership experience Main responsibilities.

IT Business Continuity: Advance IT business continuity planning and disaster recovery efforts.

Strong Preference for someone with experience leading strategy for CMDB in ServiceNow.

Strong knowledge of ServiceNow CMDB.

Finance and Budget: Lead IT budget management including budget creation, operational and capital tracking, invoice posting, invoice coding, weekly and monthly reporting, etc.

Cloud Financial Operations: Lead cloud financial operations strategy and provide oversight of monitoring cloud spend.

Process and Policy Management: Develop and maintain department policies, processes and standard operating procedures.

Provide internal training to department and impacted end users.

Vendor and Contract Management: Lead vendor management and software license and IT access management program.

Change Control: Lead of IT Change Advisory Board.

Audit Management: Participate in internal and external audits; oversee and coordinate responses to audit requests.

Value Strategy: Monitor compliance with IT performance management.

Prepare reports of department activities, tasks, and monitor operational metrics including compliance with policies, regulations, and customer requirements and service level agreements.

Coordinate department LEM reporting.

IT Survey Coordination: Leads survey coordination and facilitation (Epic, Chime, AHA, etc.) Stay up to date on evolving threats, technologies, and solutions.

Collaborate with other departments to ensure IT strategy aligns to business goals.

Escalate and resolve issues in a timely manner.

Identify and manage operational risk.
Not Specified
Test Senior Director, Americas IT Shared Services
✦ New
Salary not disclosed
Albuquerque 1 day ago
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines.

With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.

Job Summary The Senior Director, IT PMO and Shared Services is responsible for directing, delivering and managing the execution all IS projects and programs.

In addition, this position has accountability for the following IT Shared Services, IS Procurement and Budget Management, PMO Office, Quality Assurance, IS Training, Business, Vendor Management and IS Strategic Sourcing.

This position is accountable for IT cost controls and effective budget management ensuring the IT Department is within budget overall.

Job Description Responsibilities Direct, lead, establish vision and develop the IT service delivery objectives; which include the planning, execution, PMO, Vendor Management, IT Strategic Sourcing, IS budget & Cost Management and QA Establish, manage and measure strategic service provider partnerships.

In addition, establish, implement, develop, and control best practices for IT program, management throughout the organization.

This includes defining and documenting all policies and processes of project/program lifecycles in order to deliver these projects/programs according to plan and within budget.

The Program Office will also create formal methodologies for defining project key performance metrics and allocating resources.

Evaluate and review IS initiatives for impact with corporate wide plans and other studies within the organization as well as performs feasibility studies for new IS project initiatives (PMO) including resource allocation management for all service management resources.

Develop, track, and control the information services annual operating and capital budgets for IS.

Assess and make recommendations on the improvement or re-engineering of the IT organization.

Execute and manage initiatives assigned by the CIO, participating on senior level teams as well as identifying opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing and purchasing Responsibilities include the development of the IS strategic plan, management of all IS related budgeting and cost management.

Lead IT Strategic Sourcing and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization Responsible for the management and development employees which include the performance reviews for personnel who are direct reports Responsible for the IS compliance of DSI in JSOX and financial audits Responsibilities Continued Qualifications Additional Information Daiichi Sankyo, Inc.

is an equal opportunity/affirmative action employer.

Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Salary Range: USD$214.050,00
- USD$356.750,00 Download Our Benefits Summary PDF
Not Specified
IT Americas Transformation Manager (experienced level professional)
Salary not disclosed
Greenville, SC 3 days ago
IT Americas Transformation Manager (experienced level professional)

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ

THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED

Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!

The Opportunity

The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.

The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.

You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.

This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.

What will you do

Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.

Ensure alignment between global IT4IT strategies and regional execution.

Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.

Use technical literacy to challenge, support, and guide the team.

Track and report on team performance using Accelerate and Agile metrics.

Communicate strategy and vision, foster teamwork, and provide updates to management.

Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.

What will you bring

BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.

At minimum of 7 yrs overall experience in the IT field

Validated experience in IT team leadership, preferably in a global or regional context.

Proven background in custom software development and cloud-based solutions - Azure or AWS a must.

High level technical foundation (architecture, DevOps, SRE, cloud, integration).

We seek an individual who has led teams and successfully delivered in the following areas:

  • Expertise in system integration, data management, and business intelligence tools.
  • Superb communication skills with various levels of the organization, including C-Suite.
  • Ability to align local execution with global strategies and standards.
  • Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
  • Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)

#li-RG1

#LI-hiringmichelin

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
IT Vendor & Contract Coordinator
Salary not disclosed
Columbia, SC 3 days ago
Role Name: IT Vendor & Contract Coordinator

Location: Columbia, SC

Work Environment: Onsite

Contract length: 12 months (Contract to Hire)

Job Summary:

Duties/About the role:


  • Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
  • 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
  • 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
  • 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
  • 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
  • 10% Creates, reviews, maintains, and completes various reports for management.


Day to Day:


  • This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
  • Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
  • The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.


Work environment:


  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.


Team Info/Team name:


  • This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
  • We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
  • We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.


Job Requirements:

Required Experience:


  • 4 years project coordination or other related work experience.


Required EDU:


  • Bachelor's Degree
  • Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience


Required Skills and Abilities:


  • Excellent organizational skills and quality research skills.
  • Excellent verbal and written communication skills.
  • Demonstrated skills to work with and assist others.
  • Ability to acquire in-depth knowledge of department functions, procedures and workflow.
  • Analytical or critical thinking skills.
  • Good judgment skills.
  • Ability to handle confidential or sensitive information with discretion.
  • Ability to work in a team environment and prioritize work effectively.
  • Ability to assist in the preparation, documentation, and presentation of recommendations to management.


Required Software and Tools (Hands on experience required):


  • Microsoft Office.
  • Vendor Management experience
  • Experience communicating with executive level management
  • Service Now Experience


Nice to have/Preferred skills:


  • Smart Cloud Control Desktop
contract
IT Field Engineer
Salary not disclosed
Cheboygan, MI 3 days ago
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The IT Field Engineer is responsible for delivering on-site technical support, installing and maintaining IT systems, and ensuring the reliability and performance of hardware, software, and network infrastructure across multiple business locations. This role requires hands-on expertise with systems such as Windows OS, enterprise networking, and cloud-based tools. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to providing exceptional service in dynamic field environments.

As an IT Field Engineer, you will:


  • Deploy servers, network switches, desktops, laptops, printers, and other devices.
  • Configure routers, switches, firewalls, and wireless access points.
  • Support network infrastructure, including LAN/WAN connectivity.
  • Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  • Perform routine maintenance and upgrades to ensure optimal system performance.
  • Assist with IT asset inventory and lifecycle management.
  • Document service activities, system configurations, and technical resolutions.
  • Ensure compliance with company IT policies and security protocols.
  • Travel to company sites as required, sometimes on short notice.
  • Represent the IT department professionally during field visits.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.


Qualifications:


  • Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 1+ years of experience in IT support or field engineering roles.
  • Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  • Experience with hardware installation, system imaging, and remote support tools.
  • Excellent troubleshooting and diagnostic skills.
  • Strong interpersonal and communication abilities.
  • Valid driver's license and willingness to travel.


Benefits:


  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PT0 & 11 1/2 Paid Holidays


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled
Not Specified
Manager of IT Infrastructure and Cybersecurity
Salary not disclosed
Sartell, MN 2 days ago
DeZURIK is seeking a Manager of IT Infrastructure & Cybersecurity to lead and protect the technology backbone that supports our multi-site manufacturing and office operations. This role blends strategic leadership with hands-on expertise to ensure our networks, systems, and data are secure, resilient, and ready to support high-performance operations across the enterprise.

In this role, you'll oversee enterprise-wide IT infrastructure, including LAN/WAN architecture, secure remote access, cloud connectivity, and high-availability networks that support manufacturing automation systems. You'll lead cybersecurity strategy and operations-developing policies, strengthening threat detection and incident response, administering NIST-aligned cybersecurity programs, and driving awareness and training across sites.

You'll also supervise a distributed IT team, partner with plant IT contacts, manage external service providers, and collaborate across the organization to support acquisitions, archived ERP systems, and the long-term digital roadmap. Ensuring compliance with internal controls and external frameworks (such as NIST and CMMC) while reducing operational risk will be central to your success.

What You Bring:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
  • Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
  • Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.

Preferred experience includes MES/SCADA environments and certifications such as M365, CISSP, CCNP, or CISM.

DeZURIK offers a competitive base salary in the $127,647 to $159,559 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.

Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. DeZURIK also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

DeZURIK, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Join us and help secure the systems that keep our operations-and our people-moving forward.

#LI-JW1
Not Specified
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