Global Electronic Services Jobs in Usa
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General Responsibilities:
Responsible for performing a variety of daily loan servicing duties associated with all commercial, consumer, and real estate loans; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; assisting the immediate supervisor with administrative tasks to support department operations; providing backup for Loan Servicing Supervisor duties.
Essential Duties:
- Performs a variety of daily loan servicing duties associated with all commercial, consumer, and real estate loans of which the following are illustrative:
- Uploads new loans.
- Maintains and upkeeps all loan files (active and inactive).
- Quotes loan payoff and processes payments for all loan types.
- Verifies and corrects un-posted loan payments on a daily basis.
- Performs duties relating to the sale and servicing of loans on the secondary market.
- Performs duties relating to participation loans.
- Coordinates SBA monthly remittance and reporting.
- Investigates customer problems, operational and other issues; resolves in a timely manner to ensure high quality customer service.
- Monitors flood insurance.
- Performs UCC tracking.
- Prepares monthly FHLB Reports.
- Maintains credit life and disability insurance premiums; checks and verifies all premium payments for AIG.
- Ensures recording of all mortgages and loan documentation with proper public officials.
- Maintains various daily reports.
- Balances all loan related general ledger accounts.
- Renew/Entend – LOC from Commercial Loan Servicing Specialist.
- Monitors Dealer Track for electronic titles on new loans and paid off loans.
- Check daily maintenance to the system, first and second check.
- Review new loan cards with loan note for system accuracy.
- Process cash items from EIP.
- Balances FHLB.
- Knowledge of Fannie, Freddie on secondary market.
- Knowledge of SBA reporting
- Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
Ancillary Duties:
- Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.
Peoples Security Bank and Trust Company is an Equal Opportunity Employer
#PM26
Requirements:
Basic Qualifications:
Education/Training: A high school diploma or equivalent; specialized banking education and training preferred.
Skill(s): Must demonstrate strong communication skills; proficient analytical and mathematics skills; proficient interpersonal relations skills; proficient PC skills; a working knowledge of bank operating policies and procedures which impact loan document services; knowledge of lending policies and procedures.
Experience: A minimum of three (3) years’ experience in related positions normally required.
PI0ec394e2fd42-38
Location: Moody Outpatient Center
Primary Purpose
Supervises, organizes and coordinates the clinical and technical aspects of services rendered to ensure the delivery of timely and quality services.
Education
Must be a graduate of an accredited imaging program for any of the following primary pathways:
- Radiography
- Magnetic Resonance Imaging
- Nuclear Medicine Technology
- Sonography
- Vascular Sonography
Prefer a Bachelors Degree in health care field.
Experience
Must have four (4) years of progressive responsibility in Radiology operations, including knowledge of procedures, workflow within assigned Radiology area, quality monitoring, and general operational troubleshooting.
Previous supervisory or leadership experience preferred.
Certification/Registration/Licensure
If hired in Mammography- 70550 & 89000 (MA):
- Must have American Registry of Radiologic Technologist (ARRT) (M) certification as a Mammography Technologist, or registry from ARDMS with subspecialty registration in Breast Sonography (BR).
- Must have a Medical Radiologic Technologist (MRT) certification from Texas Department of State Health Services (TDSHS) or Texas Medical Board
CPR Certification
In any department, all positions must have a current Healthcare Provider (BLS Level) CPR course completion card from one of the following:
- American Heart Association
- American Red Cross Rescuer
- Military Training Network.
Skills or Special Abilities
- Must successfully understand Radiology Operations, demonstrated by understanding workflow, requirements, and staff logistics.
- Must have time management skills with demonstrated ability to successfully handle multiple projects and assignments.
- Must be able to demonstrate good phone etiquette, interpersonal and verbal/written communication skills.
- Must be able to assess and or determine process flow requirements that will lead to improved patient flow/staffing.
- Must be able to demonstrates independent judgement, critical thinking, and problem-solving skills when appropriate.
Responsibilities
- Functions as a leader/expert in appropriate modality or multiple modalities. Assists in the selection, training, and supervision for assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Responsible for operational practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes work processes implementing appropriate changes to improve effectiveness, productivity and efficiency and patient access.
- Upholds policies and procedures, conducts appraisals and progressive discipline reports. Responds to patient safety posts and investigations within established department expectations. Responds to inquiries, calls, emails in a timely and professional manner. Communicates shift hand off regarding workflow issues with equipment or pending exams with oncoming staff. Engages in equitable distribution of departmental workloads. Communicates changes and provides operational guidance to staff as needed.
- Responsible for effective fiscal management of assigned areas in the Radiology-Clinical Support division, ensuring appropriate use of department resources. Utilizes benchmarks for staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements.
- Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of radiology and the mission of Parkland. Assists in meeting or exceeding annual patient satisfaction goals established by radiology leadership and Parkland.
- Monitors and ensures QC/QA compliance with all relevant laws, state and federal regulations, licensing and accreditation requirements, hospital and departmental standards for safety, infection control and equipment performance. Provides timely access to equipment, supplies, and logistical support to the Information Technology, Bio Medical, Clinical Engineering and Medical Physicists departments. Facilitates/follow-up with repairs and maintenance as needed on equipment and supplies. Troubleshoots system and equipment issues as needed.
- Provide patient care as a Technologist when appropriate; responsibilities include, but are not limited to, performing basic and/or complex procedures on assigned patients to ensure that scanning needs are met. Review physician orders and applicability to the imaging protocol. Screen patients for safety and review any contraindications for exams which would prohibit or modify the exam. If modification of an imaging protocol is necessary consult with radiologist to determine appropriate sequences, parameters, etc. Document changes as appropriate in electronic health record. Ensure other resources have been scheduled accordingly. Interviews patient (two patient identifier) conducts patient screening and obtains medical history pertaining to procedures clinical criteria. Explains procedure and instructs patient on necessary requirements needed to provide diagnostic images. Answers questions/screening concerning procedures, medications, etc. for relevant exams. Assists the physician as needed in performing procedures. Ensures that images and records are properly completed with patient identification data and appropriate labeling. Utilizes technical knowledge and skills to perform procedures accurately and in a timely manner in accordance with age specific criteria. Completes exam charges and image documentation in a timely manner. Administers contrast material/medication in the correct dosage, route and observes patients for adverse reactions, within the scope of licensure. Engages in equitable distribution of departmental workloads. Coordinates continuity of patient care to the varying locations. Provides escalation and add on assistance with scheduling modality exams. Available for assistance during scheduled downtime procedures.
- Assists with the implementation of new programs related to modality (software, research, educational). Provide quotes from vendors for operational and/or capital budgets. Identifies supply needs, monitors expiration dates of all supplies and takes appropriate action.
- Participates in departmental Performance Improvement Programs, radiology user groups such as Radiology User Group (RUG), understands ICARE and its relationship to the work environment, attends department and modality meetings satisfactorily. Functions in the department as part of an interdisciplinary team and collaborates in the care and service delivery process of patient care through effective communication with other service lines. Demonstrates conscious effort to be good stewards of hospital resources to ensure Parkland financial goals are met.
Job Accountabilities
- Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
#LI-SY1
Requisition ID: 980386
Job Summary
Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs.
Essential Duties & Responsibilities
- Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors
- Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders
- Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc.
- Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7.
- Assist customer and service providers with invoicing statuses and issues; escalate when appropriate
- Provide accurate reporting on open work orders for supervisor review as requested
- Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete
- Will attend all required staff meetings and complete all required safety training
Qualifications
- Associates Degree or equivalent experience
- Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience
- Bi-lingual English-Spanish preferred
- Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills
- Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
- Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership
- Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program
- Ability to think critically and problem solve
- Ability to maintain a courteous, professional demeanor at all times
- Convey confidence in providing and receiving pertinent information
- Must be punctual, reliable and caring about their work ethic
- Capability to travel < 25% to customer headquarters or sites
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised.
The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #1188, located at 1605 North Wisner St Jackson, MI 49202.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Minimal weekday hours required (join for weekends only!). Generous Team Member discount. $400 bonus for every referral hired with no limit. Competitive hourly pay rates & team bonus. Get Paid Early! Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!
Alterations Customer Service Representative (CSR)The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S/he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions:
- Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
- High school diploma or equivalent degree.
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system.
A comprehensive benefits package is available. Rewarding Environment and Competitive Pay. Generous Team Member Discount After First Pay Period. Dayforce Wallet Get Paid Early! Health/Dental/Vision Insurance. 401K Program. Paid Vacation, Sick Days & Holidays. Pet Benefits.
Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or 61 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service.
Principal Duties and Responsibilities:
- Greet customers and promote outstanding customer service with all guests and associates.
- Responsible for accurate cash handling. Accepting money and providing change to customers.
- Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
- Drive sales through effective communication with customers.
- Complete any paperwork required. Keep accurate logs of transactions as necessary.
- Inform supervisor of equipment breakdown or adjustments required.
- Follow appropriate food-handling procedures.
- Making sure that shelves and racks are stocked, clean and neat.
- Strong attention to detail and problem-solving skills. The staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
- Follow all procedures on daily duties, closing and opening procedures and ensure that all transactions are correct, and all mistakes are noted or fixed.
- Adhere to all City, County, and State regulations, policies, laws, and ordinances.
- Maintain a clean and customer friendly environment inside and outside the store.
- Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
- Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
- Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.
Qualifications of the Position:
- Excellent customer service skills.
- Strong communication skills.
- Ability to read and follow written instructions.
- Able to work in a fast-paced environment.
- Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
- Ability to manage and prioritize a variety of activities simultaneously.
- Ability to stand for several hours at a time.
- Must be available to work days, evenings, weekends, and holidays.
- Exposure to outside weather conditions and walk-in cooler and freezers frequently.
- Ability to handle raw, frozen, and cooked food products, where applicable.
- Ability to work with nuts and other allergens.
Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you!
Responsibilities:
- Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
- Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office.
- Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.
- Ensures key client information and documentation is current with firm and industry requirements, rules and regulations.
- Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received.
- Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns.
- Reviews, assesses and responds to all corporate action items and client account alerts.
- Prepares financial reports, spreadsheets and other materials for client meetings.
- Inputs orders and rebalances portfolios on behalf of the Financial Advisors.
- Creates and maintains records and files utilizing Client Relationship Management (CRM) software.
- Assists Financial Advisors with marketing efforts including seminars and other client-facing events.
- Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.
- Performs other duties and responsibilities as assigned.
Skills:
- Company's working structure, policies, mission, and strategies.
- Managed account platforms.
- General office practices, procedures, and methods.
- Investment concepts, practices and procedures used in the securities industry.
- Financial markets, products and industry regulations.
- Trading terminology.
- Client Relationship Management (CRM) software, or similar contact management software.
- Goal planning software.
- Excel, including developing spreadsheets as needed and for ongoing reporting.
- Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail)
- Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
- Analyze and research account information.
- Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.
- Identify time sensitive items and assess competing priorities.
- Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.
- Handle stressful situations and provide a high level of customer service in a calm and professional manner.
- Analyze problems and establish solutions in a fast paced environment.
- Use mathematics sufficient to process account and transaction information.
- Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.
- Work both independently and as part of a cohesive team.
- Provide a high level of customer service.
Education/Previous Experience:
- High School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
Licenses/Certifications:
- SIE required provided that an exemption or grandfathering cannot be applied.
- Series 7 required.
- Series 63, 65 and/or 66 as required by state.
Travel: Less than 25%
Workstyle: Resident
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to:
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
At Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Sierra Staffing Group is seeking a Customer Service Administrator to join a rapidly growing and established Electronic Manufacturing company in the Reno market. Qualified candidates will have experience supporting sales and customer service teams, order/data entry, ERP experience, and preparing purchase orders for customers.
Description
The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to booking and serves as a key internal link between Sales, Customer Service, and Document Control.
Key Responsibilities
Order Entry & Accuracy
- Review all confirmed customer purchase orders for accuracy and completeness.
- Accurately enter sales orders into the ERP system daily.
- Maintain an order entry error rate of no more than 3%.
- Meet daily order entry timelines.
Order Review & Record Management
- Maintain accurate and up-to-date customer records in the ERP system.
- Run the open order report daily and ensure all required fields are complete.
- Validate and review orders received through the API feed for accuracy and completeness
Documentation & Compliance
- Complete the Quote Record (QR) process and submit final documentation to Document Control as required.
- File customer documentation on the company file server daily.
- Ensure all order documentation is complete and audit ready.
Team & Administrative Support
- Support Program Managers as needed.
- Draft internal documents, prepare reports, and provide general administrative support.
- Communicate clearly with Sales, Customer Service, and Document Control to resolve order issues quickly.
- Participate in process improvement efforts and help track service metrics.
Qualifications
- High School Diploma or equivalent required.
- 2+ years of experience in customer service, inside sales support, or order administration preferred.
- Basic PC skills, including Microsoft Office Suite.
- Experience working with ERP (Syteline) systems preferred.
- Strong organizational and documentation management skills.
If you're qualified and interested in this great opportunity, please apply now!
Job Duties:
- Open envelopes and boxes with promotion submissions
- Count blister cards and review receipts for compliance
- Enter cases into Salesforce and CATS
- Place orders for the Hot Wheels cars
- Review orders
- Send emails to consumers
- Support warehouse duties as needed
Qualifications:
- High School education or equivalency required.
- Experience in Call Center / Warehouse environment.
- Exemplary attendance and job performance.
Experience Required:
- 2 - 5 Years
Recruiter Details:
Name: Dhruv Mehta
Internal Job ID: 26-05967
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.