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Inside Sales Representative
Location: 377 Crooked Lane, King of Prussia, PA, 19406, United States
Base Pay: $30.00 - $32.00 / Hour
Description Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization!
Benefits: Lane offers a generous benefits package including Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan.
Job Overview:
The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.
Essential Responsibilities:
- Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
- Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
- Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
- As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
- Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
- As necessary, coordinate inter-company orders.
- Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
- Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
- Perform work in a professional, timely and accurate manner.
- Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques.
- Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)
Requirements Requirements:
- Experience with a Customer Relationship Management ( CRM ) System a plus.
- Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
- Results oriented and able to work both independently and within a team environment.
- Excellent verbal and written communication.
- Proficiency in using Microsoft Office Suite applications.
- Must be computer literate.
- Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.).
- Ability to work efficiently and accurately in a fast-paced environment.
- Team driven.
- High school diploma or equivalent. Bachelor's degree preferred.
- Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus.
- Work is performed in a standard office environment.
- Ability to sit at a desk for 8 hours a day.
- The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance.
- Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills.
Compensation details: 30-32 Hourly Wage
PIdfe74481201b-3631
To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S.
(which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Job Summary Do you enjoy a fast-paced, multi-faceted work environment where you get to be exposed to different types of professional work like Sales, Marketing, Logistics, Customer Service, Equipment operations, project management, conflict resolution, and communication? If so, we have an incredible opportunity with excellent growth potential.
You will be involved in learning techniques on how to develop rapport, establish value while having a sense of accomplishment each day! There is no other place people with little experience can work to build a resume like College Hunks Hauling Junk and Moving! Responsibilities Go out of your way to be friendly (smile, eye contact, small-talk) to everyone whom you come in contact with throughout the day – especially your clients.Look, act and become a friendly College Hunk – starting with the uniform (shirt tucked in, hat straight, pants at the waist), and continuing with your attitude (smiles and eye contact).Educate clients about pricing and services ensuring 110% satisfaction.SAFELY operate at all times.Make sure the truck has enough receipts, safety equipment, and marketing material.Be able to make logistical decisions (when to dispose of, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime).Assist your team with relevant examples, showing them what the core values of the company are all about.Help to train new hires about the day to day operations and core values.Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc.Check-in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance Qualifications Who we're looking to hire: If you love customer service and helping others, you've come to the right place.
No experience necessary! We provide hands-on training to all to ensure you succeed.
Must meet the following qualifications: Must be able to lift 50 pounds with a team.Reliable transportation to and from work.Valid/Active Driver's License.Eligible to work in the United States.Drug and alcohol-free.Must be able to pass a federal background check.
Benefits: Giving back to the community by donating two meals to U.S.
Hunger for every job we complete.Being a part of a team with great attitudes and work ethic.Flexibility with scheduling.Open-Door Environment; Dynamic cultureOn the job trainingTeam outings Each CHHJ location is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise.
All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
PandoLogic.
Keywords: Van Driver, Location: Clive, IA
- 50325
- Hybrid 12+ Month Contract Pay: $20-25 per hour Manage all business aspects of Aftersales customer relations, vehicle repurchase demands, trade assist in all Markets/Dealers with the goal of reducing costs and retaining customers.
This includes acting as the primary liaison for the Region, Dealerships, Warranty Services Group, Sales, Aftersales, Customer Relations, Finance, Engineering, Legal, Logistics, Client Financial and Vendors.
Overall Deliverables This content should not be construed as an exhaustive statement of responsibilities or requirements.
Employees may be required to perform other job-related responsibilities in order for the department to achieve its’ goals.
Responsibilities: • Mastery of sales process and ability to "desk a deal".
• Knowledge of customer retention options.
• Build solid relationships with Field reps and Dealership Service personnel.
• Work hand-in-hand with Customer Advocacy to recognize potential customer dissatisfaction early in the ownership process through dealership contact, customer contact, legal, or early warning system.
• Knowledge of options to resolve.
• Ability to develop seamless strategies to keep customers in the brand while helping to maintain the dealer/customer relationship.
• Recognize industry trends of like brands for customer retention and apply internally.
• Ability to communicate all of the above to Customer Advocacy Team.
• Practice fiduciary responsibility in each case.
• Ensures Customer Satisfaction by managing vehicle repurchase and trade assist responsibilities including case evaluations and final decisions quickly.
• Identifies customers who can be retained in the brand through skillful negotiation utilizing cost benefit analysis • Possesses familiarity of Lemon Law Buyback state regulations.
• Maintain contact with legal dept to ensure that compliance with appropriate state regulations is followed.
• Manages and distribution and proper filing of all required documentation, releases, disclosures, deal jackets in a timely fashion from issue through to completion.
• Understands and communicates vehicle logistics to vendor, dealers and CPO Team.
• Maintains contact with plaintiff counsel on pre-litigation cases • Responsible to audit claims to verify accuracy and compliance.
• Works with Warranty Services Group (WSG) to manage addition and removal of vehicle status and inquiries.
Compile reporting for various activities.
• Work with Finance, Legal, MBFS, Engineering, WSG, Field, dealerships, vendors, CCMs to establish clear and open communication channels for every facet of the Customer Retention process • Support NLP 5% reduction of Lemon Law BuyBack spend.
Qualifications • Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in:
- Business Administration
- Business Management
- Finance
- Marketing Must have 5+ years (total) of experience in the following: • Administration
- Proficient Knowledge of administrative procedures, process/project development, and system procedures.
• Automotive-Retail
- Comprehensive Knowledge of retail processes and procedures, with emphasis in New and Pre-owned (including CPO) sales, accessories, service and parts.
• Business
- General
- Comprehensive Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
• Sales
- Proficient Knowledge of selling processes, procedures and techniques used by the industry to create a positive customer experience and encourage repeat business.
• Legal
- Comprehensive knowledge of the Song Beverly Consumer Warranty Act and courtroom processes/proceedings.
Additional Information • Must be able to work flexible hours/work schedule • Requires valid driver’s license • Travel domestically
If you've been unemployed for 3–6+ months—or longer—you've probably seen how quickly the market can change.
A career gap or an outdated tech stack can reduce callbacks, even when you have talent.
Recruiters may assume your skills are outdated or your confidence is lower.
But gaps don't define ability.
They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure.
Since 2010, SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers—companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Client, Banking, Walmart Labs, Client, and more—often with offers between $90,000 and $154,000 depending on role and expertise.
Why gaps hurt—and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness.
JOPP helps you rebuild that proof and confidence systematically.
Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer, Java full stack engineer, Python/Java developer, DevOps/cloud engineer, plus data-track roles like data analyst, BI analyst, data engineer, data scientist, and ML/AI engineer.
The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Why programs don't fix gaps Many candidates with gaps try "one more course,” but that rarely changes outcomes.
Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers).
Want to see credibility and event participation? If you want to explore here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: A gap isn't the end of your career.
It's a chapter—and you can write the next one strategically.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at (63 or Abdul at (224) 507-1295 Title: Systems Administrator Location: On-site at Austin, TX Duration: 12 Months Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
This position requires U.S.
Citizens only to meet the DoD requirements.
Description: This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure.
As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies.
Core Responsibilities: Advanced Troubleshooting and Technical Support: Be the main point of contact within the Austin office and travel to other sites as needed.
Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at client.
(e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration and Coordination Collaborate with senior system administrators and other IT team members on business critical projects and initiatives Assist with driving the implementation of AI tools across the organization Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across client's Enterprise Tools FedRAMP Serve as a primary point of contact for client's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity.
Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production.
Asset Management and Documentation: Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details.
Assist with asset management, including tracking inventory of hardware and software.
Executive Support Providing premium and proactive technical assistance to client's senior leadership, executives, and their administrative staff in a fast-paced environment.
Serve as a primary point of contact fo rclient's executive assistant team.
Process Optimization: Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences.
Knowledge Base Development and Maintenance: Create and publish knowledge base articles for complex or novel issues lacking existing documentation.
Regularly update existing articles to ensure accuracy and relevance.
Troubleshoot AV systems as needed.
Assist in the management of AV Infrastructure Integrator visits and maintenance schedules.
Minimum Qualifications: Minimum of 5 years of work experience providing front-line IT support or systems administration work In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
Strong knowledge of IT security best practices and compliance standards.
Preferred Qualifications: Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization Excellent customer service skills and the ability to be a self starter Exposure to IT security best practices.
Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
IT Support, microsoft 365, Apple, Windows/Android
Most resumes never reach a hiring manager.
They're filtered by ATS systems, keyword screening, and recruiters looking for job-ready signals—specific stacks, strong project depth, relevant certifications, and clear experience narratives.
That's why "I applied a lot” often leads to silence.
The fix is not more applications.
The fix is improving what your application communicates in the first 10 seconds.
Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and hundreds more.
Many JOPP graduates achieve offers in the $90,000 to $154,000 range depending on their role focus and skill coverage.
Our purpose is to align your skills and profile with what employers are hiring for right now—so you get responses, interviews, and offers.
Why you may not be getting replies Your resume lacks stack clarity (recruiters can't quickly see your fit) Projects look like tutorials (no depth, no real-world features, no measurable outcomes) Skills are scattered (no coherent narrative: "What role are you targeting?”) You're missing job-market staples (Git, CI/CD basics, APIs, cloud exposure, SQL) You're not speaking the language of the job description SynergisticIT approaches this from both angles: build real skills and build a market-ready profile.
preparing you for screening, interview calls, technical rounds, and offer negotiation readiness.
Target roles and stacks Current demand often includes entry-level software programmers, Java full stack developers, Python/Java developers, DevOps engineers, data analysts, data engineers, data scientists, and ML/AI engineers.
The focus remains consistent: Java / Full Stack / DevOps plus Data Analytics / Data Engineering / Data Science / Machine Learning / AI.
This breadth matters because today's employers value candidates who can handle more than one layer of the system.
Ideal candidates for response-building support Recent grads, laid-off professionals, career switchers, candidates with gaps, experienced applicants not hearing back, and F1/OPT jobseekers needing a stable tech role.
SynergisticIT also provides support and guidance around STEM extension, and process support related to H-1B and Green Card filing once employed (as applicable through employers).
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): If recruiters aren't responding, it's not the end—it's feedback.
And you can fix it with the right plan.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
It's a Tech stack Problem.
If you're getting interviews but not offers, you're closer than you think—and that's the most frustrating stage to be in.
You've already proven you're employable enough to get screened, but something breaks during technical rounds: data structures, problem-solving, system design, project explanations, or even the way you communicate tradeoffs.
Most candidates don't fail because they're "not smart.” They fail because they prepared the wrong way—watching tutorials, building shallow projects, or memorizing answers without mastering fundamentals.
SynergisticIT's approach is built for this exact scenario.
Since 2010, SynergisticIT has helped candidates move from "almost” to "offer,” with our candidates landing salaries typically ranging from $90,000 to $154,000 depending on role and stack.
Candidates have received offers from employers such as Apple, Google, PayPal, Visa, Wells Fargo, Client, Client, Banking, Walmart Labs, AutoZone, Client, Client, and more.
SynergisticIT works with clients hiring for entry-level software programmers, Java full stack developers, Python/Java developers, data analysts, data engineers, data scientists, and machine learning engineers.
The focus is on high-demand tracks: Java / Full Stack / DevOps and Data (Analytics/Engineering/Science) + Machine Learning/AI.
Interview success improves when you can demonstrate not only coding ability, but also the "end-to-end” thinking employers want: APIs, backend design, database decisions, cloud deployment, CI/CD, and real project narratives.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Ideal candidates for interview-focused support include: recent grads with limited experience, candidates stuck after multiple interviews, professionals returning after layoffs, candidates with career gaps, and international candidates on F1/OPT who need employment to maintain status and pursue STEM extension/H-1B pathways.
SynergisticIT also supports the candidate journey by assisting with STEM extension and providing process support for H-1B/green card filing through employment partners (actual filing depends on the employer).
Explore resources and get started: If you want to explore the program directly, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact: If you're tired of being "final round” without the offer, stop guessing and start preparing with a plan.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Many candidates spend months learning frameworks and finishing courses, only to freeze during technical screens, system questions, or behavioral rounds.
The result is painful: "almost hired” over and over again, while the confidence drops.
The truth is that interviewing is its own skill, and most bootcamps don't teach it deeply.
They teach how to code—but not how to think out loud, structure answers, debug in real time, defend trade-offs, and communicate like an engineer.
Since 2010, SynergisticIT has helped candidates land full-time roles with many major employers.
The best way to understand this: you can be smart and still fail interviews if you don't know what the interview is truly measuring.
Interviews rarely test "can you write code at home.” They test: Can you solve problems under constraints and time pressure? Can you communicate your approach clearly? Can you handle edge cases and complexity? Can you explain trade-offs and design choices? Can you show job-ready project depth, not just toy examples? SynergisticIT focuses on roles such as entry-level software programmers, Java full stack developers, Python/Java developers, Data Analysts, Data Engineers, Data Scientists, and Machine Learning Engineers.
The focus areas include Java / Full Stack / DevOps and Data tracks like Data Engineering, Data Analytics/BI, ML/AI, because those are the roles employers continue to hire for.
If your pattern is "I reach interviews but don't clear them,” you likely need three upgrades: Stronger project narratives (what you built, why it matters, how it works) Stronger technical foundations (DSA, OOP, APIs, SQL, pipeline design) Mock interview reps (realistic simulation, feedback, improvement loops) Many jobseekers underestimate how much hiring is about clarity.
You don't need to be perfect—you need to show you can think, collaborate, and deliver.
That's why guided mock interviews and structured interview coaching can be a game-changer.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Ideal candidates for this version include: Candidates who get interviews but repeatedly fall short Jobseekers stuck in "screen round limbo” Developers who panic during live coding Candidates who can build projects but struggle to explain them Professionals who haven't interviewed in years and feel rusty Career changers who fear "I'm behind CS grads” (often untrue with support) SynergisticIT provides support for candidates navigating STEM OPT extension, H1B filing, and Green Card processes (where applicable), which can matter when timing is critical.
Event videos (OCW, JavaOne, Gartner): USA Today feature If you're tired of failing interviews and want a structured plan to convert interviews into offers, start here: Contact SynergisticIT: Because getting hired isn't about trying harder—it's about preparing smarter, practicing correctly, and having the right guidance.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
PACT RN Case Manager Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the PACT RN Case Manager today! The PACT RN Case Manager JOB PURPOSE/SUMMARY Summary of role of team : The Program for Assertive Community Treatment (PACT) is an evidence-based treatment modality designed specifically to serve those with severe and persistent mental illness.
Clients served by PACT are typically diagnosed with a thought disorder, have a history of psychiatric hospitalization, and are unable to engage with more traditional forms of outpatient care.
The goals of PACT are to assist individuals in the reduction of mental health symptoms, to function successfully in the community, to live as independently as possible and to reduce hospitalizations and/or incarcerations.
Goals are tailored to each individual's needs and may be adjusted quickly to respond to changes.
PACT interventions include ongoing assessment, case management, medication management, advocacy, group therapy and goal-oriented individual therapy services.
Crisis support is available 24 hours per day, 7 days per week.
Summary of position : The PACT RN Case Manager serves as a clinical member of a multi-disciplinary team by providing treatment and case management support to clients; Duties include: Referral, linkage, and advocacy services to promote access to resources; Side by side support in the community and during appointments to promote engagement and accurate understanding of information; Ongoing assessment of client functioning to relay information to other members of the clinical team; Crisis intervention and emergency services as needed.
Serves as a specialist for medical concerns and medication issues while administering and delivering medications to clients in both the office and community; Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care TYPICAL WORKING CONDITIONS/ENVIRONMENT PACT is an outpatient program, and the majority of duties are performed in the community and client homes.
Services are limited to those that reside in the Knox County catchment area.
This position does include limited time in the office for team meetings and documentation.
PACT is a fast-paced program best suited for individuals that are flexible and able to multitask while prioritizing the evolving needs and concerns of individuals served in order to promote the highest quality outcomes.
JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
1.
Participates as an active member of a multi-disciplinary team.
Begins and ends workday as scheduled and is accessible by phone when working in the field.
Is on time for and participates appropriately in daily treatment team and weekly treatment planning meetings.
Provides detailed written reports when excused from attending treatment meetings.
Responds appropriately to all EMR flags, emails, and voicemails within 2 working days.
Submits to Services Coordinator, or designee, proposed schedule for the following week by the stated deadline.
Schedules shall include standing appointments, other clinically appropriate appointments (medically related, DHS, Social Security, payee, housing, etc.), and unavailable blocks (break, paperwork, travel time, etc.).
Follows protocol for assigned changes in schedule.
2.
Completes documentation in compliance with CARF and SSOC standards.
Documents client contact per program standards.
Documents the administration of injections within 24 hours of service delivery.
Completes all documents including, but not limited to, 6-month treatment plans, 3-month treatment plans, assessments, and crisis plans on or before stated deadlines.
Demonstrates connection between treatment goals and documented services.
3.
Provides primary case management for an assigned group of clients including ongoing assessment, direct clinical treatment, rehabilitation and support services, and medication delivery.
Provides case management for all program participants as needed and directed by supervisory staff.
Delivers medications daily, twice per week, and weekly to identified clients according to established protocol.
Administers injections to clients as directed by the PACT Prescriber and PACT Lead RN.
Educates all clients as needed regarding medications, symptoms, coping strategies, personal growth and development, etc.
Provides side-by-side support as needed to promote client independence.
Acts as a liaison between clients and community agencies, resources, families, and natural supports to facilitate treatment.
4.
Adheres to defined productivity standards regarding client contact.
Clients on assigned caseload shall be met with a minimum of twice per week, unless this is deemed clinically inappropriate by supervisory staff.
Achieves a minimum of 150 contacts per month.
Failed attempts to engage clients for contact shall be documented.
Compensation: Starting salary for this position is approximately $32.76/hr based on relevant experience and education.
Schedule: Schedule is variable and includes a mix of 8am
- 5pm and 11am
- 8pm shifts.
Shifts include a rotation of both weekends and holidays.
Staff provide on call coverage that may include overnight contact with clients.
This position includes some flexibility to allow for coverage during staffing shortages.
Travel : Mostly limited to Knox County with the rare potential for travel to surrounding counties.
This position does require the transportation of clients in a personal vehicle.
Equipment/Technology: This position requires the use of basic technology including a cell phone and computer.
Equipment/Technical Competency : Must possess basic computer skills along with the ability to learn how to successfully navigate the electronic medical record.
QUALIFICATIONS
- PACT RN Case Manager Experience / Knowledge: At least one year of experience working with the SPMI population preferred.
Must have the ability to relate positively with and be emotionally supportive of clients with severe and persistent mental illness.
Education / License : Must have either a Bachelor's or Associate's degree in nursing.
Must have licensure as a registered nurse in the state of Tennessee.
Clinical experience preferred.
Physical/Emotional/Social
- Skills/Abilities: Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in and engage with the community while maintaining access to competent and appropriate support services.
Must have a demonstrated ability to abide by professional/ethical codes of conduct and to establish supportive and respectful relationships with clients.
Must be able to achieve and maintain CPR and HWC certifications.
Must maintain a valid driver's license with an F endorsement, and well as access to a personal vehicle.
Must be able to see and hear normal tones.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Possible exposure to biological hazards.
Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
Bilingual applicants are encouraged to apply.
Compensation details: 32.76-32.76 Hourly Wage PI3356726500a1-25448-39833449
Most resumes never reach a hiring manager.
They're filtered by ATS systems, keyword screening, and recruiters looking for job-ready signals—specific stacks, strong project depth, relevant certifications, and clear experience narratives.
That's why "I applied a lot” often leads to silence.
The fix is not more applications.
The fix is improving what your application communicates in the first 10 seconds.
Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and hundreds more.
Many JOPP graduates achieve offers in the $90,000 to $154,000 range depending on their role focus and skill coverage.
Our purpose is to align your skills and profile with what employers are hiring for right now—so you get responses, interviews, and offers.
Why you may not be getting replies Your resume lacks stack clarity (recruiters can't quickly see your fit) Projects look like tutorials (no depth, no real-world features, no measurable outcomes) Skills are scattered (no coherent narrative: "What role are you targeting?”) You're missing job-market staples (Git, CI/CD basics, APIs, cloud exposure, SQL) You're not speaking the language of the job description SynergisticIT approaches this from both angles: build real skills and build a market-ready profile.
preparing you for screening, interview calls, technical rounds, and offer negotiation readiness.
Target roles and stacks Current demand often includes entry-level software programmers, Java full stack developers, Python/Java developers, DevOps engineers, data analysts, data engineers, data scientists, and ML/AI engineers.
The focus remains consistent: Java / Full Stack / DevOps plus Data Analytics / Data Engineering / Data Science / Machine Learning / AI.
This breadth matters because today's employers value candidates who can handle more than one layer of the system.
Ideal candidates for response-building support Recent grads, laid-off professionals, career switchers, candidates with gaps, experienced applicants not hearing back, and F1/OPT jobseekers needing a stable tech role.
SynergisticIT also provides support and guidance around STEM extension, and process support related to H-1B and Green Card filing once employed (as applicable through employers).
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): If recruiters aren't responding, it's not the end—it's feedback.
And you can fix it with the right plan.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
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