Geisinger Mychart Tech Support Jobs in Usa

28,583 positions found

Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) - Remote (Not Specified)
Salary not disclosed
Remote 3 days ago

JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

  • Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
  • Provide inbound customer support using a call flow guide in the customer's preferred language
  • Resolve technical issues related to hardware, software, and client products
  • Track, document, and retrieve information in databases
  • Be an amazing problem-solver
  • Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
  • Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

  • The ability to read, write and speak fluently both Spanish and English
  • 1+ year of customer service experience
  • A high school diploma or GED
  • Strong focus on building customer relationships
  • Comfortable using and explaining technology
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking with strong problem solving skills
  • Eagerness to learn new technologies
  • Strong problem-solving skills with the ability to ask probing questions to come to a resolution
  • Strong computer navigation skills and PC knowledge
  • The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
  • A desktop or laptop to complete PC and internet testing; A work computer will be provided
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
  • Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

  • The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
  • DailyPay enrollment option to access pay early, when you want it
  • Full time, paid classroom and on the job training
  • Lucrative employee referral bonus opportunities
  • Health and wellness programs with trained partners to help promote a healthy you
  • Mentorship programs that support your rewarding career journey
  • Work-from-home convenience
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.


Remote working/work at home options are available for this role.
permanent
Tech Support Specialist (HVAC)
✦ New
Salary not disclosed
Roseville, MN 1 day ago

We are seeking an experienced HVAC Tech Support Specialist to provide high-level technical support for commercial HVAC equipment and systems. This role serves as the primary contact for contractor customers needing installation guidance, troubleshooting assistance, and service support.

If you have strong HVAC systems knowledge, enjoy problem-solving, and like working directly with contractors and internal teams, this is an excellent opportunity to move into a technical support-focused position.

Key Responsibilities

  • Serve as the primary contact for field support and troubleshooting of HVAC equipment
  • Provide installation and service guidance to contractor customers
  • Support the sales team with technical service-related needs
  • Assist with control sequences and cross-manufacturer system integration
  • Communicate proactively regarding delays, technical challenges, or customer concerns
  • Maintain professional and responsive communication with customers and internal teams

Qualifications

  • High School Diploma or GED required
  • 2-year HVAC degree preferred
  • 5+ years of hands-on HVAC systems experience required
  • Temperature Control Systems or Building Automation background preferred
  • Strong troubleshooting and diagnostic skills
  • Ability to develop and interpret control sequences
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Outlook, Excel, and Word
  • Strong organizational and multitasking abilities

Work Environment & Physical Requirements

  • Office-based role with regular computer use
  • Ability to sit for extended periods
  • Occasional lifting up to 25 lbs
  • Standard weekday schedule (Monday–Friday)
Not Specified
Tech Support Contractor
Salary not disclosed
Plano, TX 2 days ago

Job Summary

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Documents, tracks, and provides accurate and timely follow through to customer inquiries. Relies on experience and judgment to plan and accomplish goals.


Essential Duties and Responsibilities:

  • Takes ownership of incoming calls from the end user community and provides one call resolution for ASSA ABLOY product lines.
  • Properly enters customer information, documents and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes.
  • Responsible for follow-up on all issues, maintains quality assurance of tickets, monitors order status and backlogs for delayed orders.
  • Performs front line troubleshooting of proprietary software for product lines and tests product hardware and software applications to resolve technical inquiries.
  • Assigns tickets to the proper 2nd and 3rd level support teams, sales and field technicians.
  • Escalates calls to appropriate departments and senior management as needed.
  • Provides input on processes and assists with the development of standard operating procedures to gain efficiencies.
  • Promotes Aftermarket Sales to contribute to revenue expectations of department and company.
  • Assumes and performs other duties and responsibilities not specifically outlined herein.
  • Projects a favourable image of ASSA ABLOY Hospitality, Inc. when interfacing with the outside community.
  • Rotation of on-call phone and pager for products lines after hours and weekends.


Skill Requirements and Performance Criteria:

  • Excellent phone and interpersonal skills with customers, peers and management
  • Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments.
  • Technical aptitude to troubleshoot and analyze hardware and software issues.
  • Adaptable to change


Education and/or Work Experience Requirements:

  • 2 to 3 years customer service experience or Technical Support experience in a fast paced environments.
  • 1 to 2 years Desktop Support or Networking knowledge is preferred.
  • High School graduate/GED with some desktop and/or technical interface experience.
  • Associate Degree in electronics, preferred or equivalent work experience.
  • Some college level course work up to a 4 year degree is desired.
  • Industry certification preferred.


Software and Technical Skills:

  • Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP.
  • Network knowledge, preferred.
  • Knowledge of Navision is a strong plus or familiarity with other ERP systems.


Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to talk, listen and speak clearly on telephone.


We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.


As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.


As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Not Specified
System Support Analyst
Salary not disclosed
Columbia, SC 3 days ago
Role Name: System Support Analyst

Location: Columbia, SC

Work Environment: Partial Onsite (3 Days in Office a week and as needed)

Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.

Contract length: 12 months (Contract to Hire)

Interviews: In Person or Remote

C2 Clearance eligibility required

Job Summary:

Duties:


  • Make recommendations to management to adjust system performance parameters.
  • Delegate problem resolution to other team members and conduct follow-up.
  • 30% Provide enhancement recommendations based on long-term IT organization strategy.
  • Analyze new/revised processes/change requests from the maintainer.
  • Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  • 30% Participate in the development of custom integration solutions.
  • Review and research issues reported from external/internal customers.
  • Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
  • 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
  • Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  • 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
  • Act as an internal consultant, advocate, mentor, and change agent.
  • Answer questions and/or provide training for the Production Support team on current system.
  • 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
  • Ensure Production and Test environments are up and functioning properly.
  • Perform corrective actions whenever possible to fix applications that end abnormally.


Day To Day:


  • Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
  • In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.


Work Environment:


  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  • Customer-focused, project-oriented applications support environment.


The Team:


  • Group Name: ASTRO-Application Stability Tools and Resiliency Operations


Team Name:


  • SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
  • This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.


Job Requirements:

Required Skills and Abilities:


  • Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
  • In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
  • Understands how to use structured techniques in new program development.
  • Comprehensive understanding of development, quality assurance, and integration methodologies.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Pays attention to detail.


Required Technologies:


  • Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO


Nice To Have:

MQ, CICS, DB2, IMS Database, ServiceNow Soft

Required Work Experience:


  • 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.


Required Education:


  • Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.


Required Software and Tools:


  • In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.


Skills:


  • Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
  • Teamwork also as they will be part of a team of 8 people.
Not Specified
IT/Trial Support Tech
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Are you passionate about technology and enjoy using it to support high-stakes litigation? Do you thrive on troubleshooting, managing trial presentation tools, and ensuring attorneys have the technology they need to succeed in the courtroom? Join a law firm celebrated for its victories against some of the largest corporations in the world—led by a Managing Partner whose story is even the subject of an upcoming movie.


As our Tech Support & Trial Technology Specialist, you will play a key role in supporting the technology that powers our legal team. You’ll ensure courtroom and office technology runs smoothly, assist attorneys and staff with technical needs, and help optimize tools and processes that support litigation. Your work will help maintain efficiency, reduce disruptions, and ensure our team is fully equipped for successful case preparation and trial.


Founded in Los Angeles, California in 1985, Wisner Baum has built a distinguished reputation for pioneering legal breakthroughs, holding major corporations accountable, influencing public policy, and raising awareness on critical safety issues. With over $4 billion in verdicts and settlements, our extensive trial experience spans a broad range of practice areas, making us leaders in the field.


Outcomes You’ll Achieve

  • Provide reliable day-to-day technical support to attorneys and staff, resolving hardware, software, and network issues quickly to minimize downtime and maintain productivity.
  • Ensure seamless technology setup and support for trials, hearings, depositions, and presentations, including courtroom AV equipment, presentation software, and remote conferencing tools.
  • Maintain and troubleshoot workstations, laptops, mobile devices, printers, and other office technology to ensure consistent performance across the organization.
  • Support trial teams by preparing, testing, and managing trial technology such as presentation systems, exhibit displays, video playback, and document presentation tools.
  • Monitor and maintain system functionality, escalating issues when necessary and coordinating with IT vendors or internal teams to ensure timely resolution.
  • Document support requests, solutions, and procedures to improve response times and maintain an organized support process.
  • Assist with technology training and guidance for attorneys and staff to ensure effective use of software, trial presentation tools, and office technology.
  • Help maintain a secure technology environment by following cybersecurity best practices, protecting sensitive information, and adhering to firm policies.


What You Bring to the Table

  • Education and Experience: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on technical support experience.
  • Technical Support Experience: Experience providing help desk or desktop support in a professional environment, preferably in a legal or litigation setting.
  • Trial Technology Support: Familiarity with trial presentation software (such as TrialDirector, OnCue, Trial Pad or similar tools), courtroom AV systems, and legal technology workflows.
  • Technical Skills: Strong troubleshooting skills with Windows and Mac systems, Microsoft 365, networking basics, printers, conferencing tools, and audiovisual equipment.
  • Problem Solving: Ability to diagnose and resolve technical issues quickly under time-sensitive situations, including during active trials or presentations.
  • Communication: Strong interpersonal and communication skills with the ability to assist attorneys and staff in a clear, professional manner.
  • Organization and Adaptability: Ability to manage multiple support requests, prioritize urgent issues, and adapt in fast-paced legal and trial environments.


What’s Its In For You

  • Great Company Culture. We pride ourselves on our exceptional culture where your growth is not just encouraged, but actively invested in. We know that when our team members thrive, our firm thrives, and allows us to have a positive impact on our world.
  • Making an Impact. We know that each and every team member plays a pivotal role in our mission. We recognize that investing in and empowering our team members leads to employees who are genuinely passionate about their work, which in turn maximizes their impact.
  • Focused on your Growth. Our coaching, continuous feedback, and personalized development plans are designed to empower each team member to reach their full potential.
  • Rest and Relaxation. We are committed to the well-being of our employees, and we understand the importance of a healthy work-life balance. To support this, we offer generous paid holidays, sick leave, and Flexible Time Off, so that our team members may step away from work when needed.
  • Health Benefits. Our employees' physical and mental well-being is of utmost importance to us. That's why we offer comprehensive benefits that include medical, dental, and vision coverage, ensuring that you have access to quality healthcare. Additionally, we provide a 401(k) plan to help you secure your financial future.
Not Specified
Tier 1 Technical Support Representative (In Office)
✦ New
Salary not disclosed
Morrow County, OR 1 day ago

Job Description

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. As a Technical Support Account Associate (Tier 1) , you will serve as the first point of contact for customers of a leading telecommunications provider. You will receive inbound calls from customers experiencing internet service-related interruptions. This role is responsible for basic technical troubleshooting, billing education, service upgrades, and general customer service support while delivering a positive and professional customer experience. Tier 1 associates focus on issue identification, resolution using established tools and procedures, and escalation when appropriate. This role is located onsite in Morrow, GA. What youll get
  • Competitive hourly base pay + bonus opportunities after training
  • Full health benefits (Medical, Dental, Vision)
  • Cell phone benefits ($25/month per line; restrictions may apply)
  • Referral for Life Program™ and abundant advancement opportunities
What you bring
  • High School Diploma or equivalent required
  • 1 - 2 years minimum previous customer service call center experience
  • 1+ years of previous tech support experience preferred
  • Ability to type 35 WPM with 90% accuracy or higher
  • Open availability to work any time within our operating hours outlined below
Operating hours
  • Monday-Sunday, 8:00 a.m.-8:00 p.m. EST
Training
  • 4 weeks, typically Tuesday - Saturday, 8:00 a.m.-5:00 p.m. EST (subject to change based on business needs)
  • Attendance: 100% required
What youll do Technical Support & Troubleshooting
  • Receive inbound calls from customers experiencing service interruptions or technical issues
  • Perform basic troubleshooting for common internet and usage-related issues
  • Diagnose issues using approved tools, scripts, and troubleshooting procedures
  • Create, update, and manage trouble tickets in the ticketing system
  • Escalate unresolved or complex issues to appropriate internal teams following standard processes
Customer Service & Account Support
  • Provide exceptional customer service with a customer-first mindset
  • Educate customers on product features, service functionality, and common troubleshooting steps
  • Assist customers with service upgrades, changes, and general account inquiries
  • Respond to customer questions via phone and/or electronic communication channels
Billing & Payments Support
  • Explain billing statements, charges, adjustments, and payment activity
  • Educate customers on billing processes and available payment options
  • Resolve basic billing-related inquiries or route appropriately when needed
Documentation & Systems Navigation
  • Accurately document customer interactions and resolutions
  • Enter, test, update, close, or cancel tickets per company procedures
  • Navigate multiple systems and applications simultaneously
  • Maintain awareness of service outages and customer-impacting events
Knowledge, Skills and Abilities
  • Professional demeanor and strong interpersonal skills
  • Ability to diagnose and resolve basic hardware, software, and network issues
  • Ability to gather accurate information, respond effectively, and adapt to customer needs
  • Logical thinking and structured issue resolution
  • Ability to manage multiple interactions and meet SLAs
  • Effective probing and listening skills to identify customer needs
  • Strong verbal communication skills
  • Working knowledge of computers and MS Windows
  • Willingness to learn new systems, tools, and processes in a fast-paced environment
  • Ability to navigate multiple screens and systems simultaneously
  • Strong multitasking and attention to detail
  • Minimum typing speed of 35 WPM with 90% accuracy or higher
  • Ability to follow direction, accept coaching, and apply feedback
Work Environment & Schedule Requirements
  • Ability to work in a 24/7 call center environment , including evenings, weekends, and holidays
  • Fast-paced, customer-facing role requiring sustained phone and system use
Equal Employment Opportunity VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. ADA Accommodation If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!
permanent
Entry-Level Technical Support Agent (Full-Time)
✦ New
🏢 MCI
Salary not disclosed
Las cruces, NM 6 hours ago
Technical Support Agent (Full-Time)

As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.

There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.

This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
Candidate Qualifications

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
Conditions of Employment
  • All MCI Locations
    • Must be authorized to work in the country where the job is based.
  • Subject to the program and location of the position
    • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
    • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition,

permanent
Geisinger, a nationally recognized leader in innovation and quality care, is seeking a Gastroenterologist to join our team in Danville, PA
✦ New
Salary not disclosed
Danville, PA 1 day ago
Geisinger Medical Center facilities include a state-of-the-art 10 room endoscopy suite and motility lab. Become part of a dynamic, growing and closely integrated department comprised of more than 20 gastroenterologists, 3 hepatologists and 10 fellows with some of the best resources available for academic and clinical practice. Transplant Hepatology and our fellowship programs in Gastroenterology and Advanced Endoscopy are located at Geisinger Medical Center. This position includes outreach to Geisinger Montoursville Clinic and Geisinger Shamokin Area Hospital.
At Geisinger, our Gastroenterologists:
Enjoy ample opportunity for professional growth including teaching fellows, residents and medical students, as well as participation in clinical and endoscopic research as faculty of the Geisinger Commonwealth School of Medicine
Fully integrate with our robust electronic health record (EPIC)
Medical school loan repayment
Monthly stipend available to current residents and fellows upon signature of an offer letter
Competitive starting salary with sign-on loans (bonus) available
Excellent benefit package, including paid relocation, malpractice with tail coverage, generous CME time/allowance of $4500 /15 days, and much more
Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.
Interested candidates please apply at /careers or contact Deanna Reed, Senior Provider Recruiter/Geisinger, at: are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.
Not Specified
RN - Registered Nurse, Experienced and Graduate Nurses (Geisinger Wyoming Valley and Geisinger South
✦ New
🏢 Geisinger
$21,000
Job Summary Geisinger is proud to offer a Graduate Inpatient RN up to $21,000 hiring incentive and an Experienced Inpatient RN up to $26,000 hiring incentive for eligible candidates! $41.41 minimum hiring rate with increased rates for experienced individuals and up to $7 shift differentials for evening, night, and weekend shifts! Relocation assistance for eligible candidates! Join the Geisinger Family! Apply now! To learn more about Geisinger opportunities, please contact Tiffany Nino, Nurse Recruiter, at Job Duties Benefits of working at Geisinger: Full benefits (medical, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Nurse Residency Program 12-month program automatically offered to RNs with less than one year of acute care experience Focuses on developing critical thinking skills, leadership, quality outcomes, and professional role Provided with education and resources through professional development meetings, peer support, dedicated preceptor, mentor, and more Job Description: The Registered Nurse assesses plans, organizes, performs, and evaluates nursing activities to meet the needs of the patient.

Promotes adaptive responses of patient and family to achieve the highest level of patient care, promote safety, and maximize patient satisfaction.

Exhibits compassionate care during patient-nurse interactions.

Coordinates patient care and interaction of staff.

Meets the qualifications to provide care for patients in their assigned nursing unit.

Responsible for ensuring the very best patient and family experience by optimizing all interactions.

Completes assessments as established by scope of practice and unit standards.

Addresses physical, psychological, social, cultural, and spiritual needs of patient and family throughout the continuum of care.

Formulates, coordinates, and provides plan of care as established in unit standards including, patient and family education, family needs and discharge planning throughout hospitalization with members of the interdisciplinary team.

Provides direct patient care including, treatments, medications, and diagnostic studies according to policy and procedure.

Evaluates effectiveness of nursing interventions and revises plan of care based upon patient response to interventions.

Initiates collaboration with physicians, ancillary personnel, and other interdisciplinary team members and acts to proactively resolve and facilitate patient needs.

Problem solves, troubleshoots and takes corrective measures in the care and handling of equipment.

Participates in unit-based decision-making regarding the utilization of evidence- based practice.

Actively participates as a team member working toward team goals of the unit and organization and is accountable for unit and system specific metrics.

Actively participates in patient quality and safety education programs and other activities designed to improve departmental and organizational quality and safety.

Work is typically performed in a clinical environment.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

The specific statements in this profile are not intended to be all-inclusive.

They represent typical elements considered necessary to successfully perform the job.

Position Details Geisinger Wyoming Valley Campus is proud to receive ANCC Magnet Recognition®, the highest and most prestigious distinction a health care organization can receive for nursing practice and quality patient care.

Graduate Nurses & Experienced RNs are hired into the following units at GWV (based on availability): Advanced Acute Care Cardiovascular/Stroke Cardiac Special Care Unit Electrophysiology Unit Emergency Department Float Pool Intensive Care Unit Labor & Delivery NICU Observation Unit Oncology 5 Operating Room Orthopedic, Trauma, Surgical Pediatrics Perioperative Progressive Care Unit Vascular Access Schedule may vary based on unit needs.

Every other weekend and holiday requirements.

Education Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred) About Geisinger OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.5c143e31-5e48-4549-b638-05792d185386
internship
Physician LIFE Geisinger Program for All Inclusive Care for Elderly
✦ New
🏢 Geisinger
$320,000
Wilkes Barre, PA 1 day ago

LIFE Geisinger provides additional independence for older individuals and their caregivers. If older adults live in our service area and meet the requirements listed below the LIFE Geisinger Program can help them stay in their homes while taking advantage of comprehensive daily living and health services. It's the best of both worlds.

At Geisinger, shaping the future of healthcare starts with a robust support system, from implementing ground-breaking programs to utilizing advanced technology, these are just some of the ways we go above and beyond to lead healthcare change. We take pride in the professional and developmental support we provide our physicians:

  • Starting base salary of $320,000.

  • Continuing medical education – 15 working days and $4,500 CME funds

  • Fully paid relocation

  • 401k – Geisinger annually contributes over $15k

  • Paid time off, holidays, parental and military leave

  • Hours: Monday - Friday 8:30 AM - 5 PM

  • To learn more about our extensive benefits that allow our employees to live well both in their professional and personal lives,  click here .

  • Better quality of life - Enjoy fresh air, short commutes, a lower cost of living and tight-knit communities in our respective regions across Pennsylvania. To learn more about living in our service area,  click here .

  • Satisfaction of working for a nationally recognized, physician-led healthcare organization committed to leading healthcare change.

  • To learn more about why others chose Geisinger,  click here .

Education

Doctor of Medicine or Doctor of Osteopathic Medicine- (Required)

Certification(s) and License(s)

Licensed Medical Doctor - State of Pennsylvania

Skills

Patient Care And Procedural Skills; Professional Etiquette; Systems-Based Practice

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at or connect with us on Facebook , Instagram , LinkedIn and Twitter .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS : We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE : We treasure colleagues who humbly strive for excellence.

LEARNING : We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY : We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

Not Specified
jobs by JobLookup
✓ All jobs loaded