Garfield Refining Promo Code Jobs in Usa

Role Overview

The Vice President of Engineering is a senior technology leader responsible for driving J.Hilburn’s digital product architecture, engineering strategy, and execution. This role combines strategic vision, people leadership, and delivery discipline to ensure technology is a growth enabler across all business functions.

The VP partners closely with the Product Management organization to translate business strategy into scalable, secure, and high-performing technology solutions - including the next-generation Stylist iOS App, eCommerce platform, and enterprise systems.

Core Accountabilities and Responsibilities

Strategic Leadership & Vision

• Define and execute J.Hilburn’s technology strategy aligned with corporate goals and long-term growth initiatives.
• Collaborate with the CTO and executive leadership team on system modernization, scalability, and security.
• Provide architectural oversight across all digital systems to ensure reliability, maintainability, and integration.
• Set measurable OKRs that link engineering delivery to business outcomes.
• Build a culture of innovation, technical excellence, and accountability across all engineering disciplines.

Stylist App Vision & Execution

• Partner with the Product Manager to define and execute the roadmap for the Stylist App, ensuring it supports Stylist productivity, order management, and client engagement.
• Lead engineering execution to deliver scalable, performant, and feature-rich App experiences aligned with stylist needs and company goals.
• Mentor the UI/UX Designer to ensure success in creating creative, guided, and intuitive user experiences that reflect the Stylist journey from client onboarding to order completion.
• Collaborate with the Product Manager and Designer to ensure every release balance creativity, usability, and technical feasibility.
• Drive data-informed iteration — incorporating Stylist feedback, analytics, and usability insights to continuously refine the experience.
• Oversee technical architecture to ensure App reliability, security, and scalability for future features and integrations.
• Partner with the Product Manager to monitor key performance indicators (adoption rate, order efficiency, and Stylist engagement).
• Champion cross-functional collaboration between Product, Design, and Engineering to deliver seamless and Stylist-first digital solutions.

Product Partnership & Sprint Management

• Partner with the Product Owner to lead IT sprint planning, backlog prioritization, and iterative delivery.
• Ensure Agile ceremonies and sprint cycles are data-driven and outcome-focused, improving velocity and delivery consistency.
• Balance the development of new features with technical debt reduction and infrastructure improvements.
• Maintain alignment between product priorities and engineering capacity to ensure predictable delivery.
• Lead sprint performance reviews to evaluate velocity, defect rates, and completion metrics (targeting 90%+ sprint completion).
• Drive cross-functional communication to manage risks, dependencies, and changes proactively.

Engineering Management & Organizational Leadership

• Lead and scale a multidisciplinary team including software engineers, DevOps, QA, IT operations, and UI/UX design.
• Mentor engineering leaders to strengthen their management, planning, and technical leadership capabilities.
• Implement frameworks for performance reviews, growth planning, and technical development.
• Build a culture of continuous learning, ownership, and cross-team collaboration.
• Oversee IT resource planning, budgeting, and vendor management to support delivery excellence.

Operational Performance

• Ensure the reliable and secure operation of all technology platforms with 99.9% uptime.
• Drive system modernization, cloud migration, and automation initiatives to improve scalability and resilience.
• Oversee CI/CD implementation, automated testing, and monitoring best practices.
• Define and enforce coding standards, documentation practices, and architectural frameworks.
• Manage risk and compliance through proactive IT governance, security, and incident management.

Required Knowledge, Skills and Abilities

• Strong strategic thinking and business acumen — able to translate company vision into technical execution.
• Deep understanding of Agile delivery and sprint-based workflows.
• Excellent leadership, communication, and influence across technical and non-technical stakeholders.
• Proven track record of leading modernization, architecture evolution, and scaling technology organizations.
• Committed to fostering collaboration, mentorship, and an inclusive engineering culture.

Required Education and Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years of software engineering experience, with at least 5+ years in engineering management or executive leadership roles.
• Proven experience managing Agile/Scrum teams and collaborating closely with Product Owners and Designers.
• Expertise in .NET / .NET Core, Swift, RESTful APIs, SQL Server, and cloud-based infrastructure.
• Experience leading mobile-first and eCommerce platform development at scale.
• Demonstrated success in building and maturing high-performing engineering organizations.

Travel

• Minimal; occasional travel for leadership meetings, conferences, or vendor visits.

*** WE ARE NOT SEEKING ASSISTANCE FROM ANY STAFFING AGENCIES. ALL RECRUITMENT FOR THIS ROLE WILL BE DONE IN-HOUSE***

Job Title: Nonprofit Management Specialist

Location: Naples, Florida

Company: David Lawrence Centers For Behavioral Health

Job Type: Full-Time & Salaried/Exempt

~ Target Standard Business Hours, Monday-Friday

~ Occasional Evening/Weekend Events

Salary: Starting at $60,000 per year (additional compensation considered for experience, language skills, potential impact, etc.)

Hiring Incentives: Sign on Bonus, Immediate PTO Accrual, Full Benefits W/401k, Professional Development & Tuition Programs.

Job Summary: This role plays a critical part in advancing DLC's mission to inspire and create lifesaving and life-changing wellness for every individual and family served-ensuring that the operational foundation behind our fundraising efforts is strong, reliable, and aligned with purpose.

By partnering closely with development leadership and frontline fundraisers, this role manages timelines, workflows, data, systems, and reporting that enable meaningful donor relationships, ensure grant compliance, and support informed decision-making-while remaining adaptable as priorities evolve in an entrepreneurial, dynamic, mission-driven environment.

Key Responsibilities

General:

- Responsible for overseeing the integrity and effectiveness of all development systems, data, administrative functions, grant reporting, and project management across the development department.

- Serving as a trusted operational leader to ensure people are supported, systems are mission-aligned, and work is executed with accuracy, accountability, and care.

Development Operations & Administration:

- Provide leadership to development, administrative, and database staff that fosters clarity, trust, professional growth, and accountability.

- Oversee all administrative functions within the development department, ensuring work is completed accurately, consistently, and on time.

- Establish, document, and maintain clear workflows and standard operating procedures that support high performance and reduce inefficiencies.

- Serve as a collaborative operational partner between Development, Finance, IT, Programs, and other internal teams to ensure alignment and timely execution.

Database Management & Data Integrity:

- Ensure the donor database/CRM is a trusted and reliable system through rigorous standards for data accuracy, integrity, security, and compliance.

- Lead database staff in maintaining consistent data practices, documentation, and quality control.

- Make informed decisions regarding data structure, coding, and reporting to support both current needs and long-term organizational goals.

- Manage system enhancements, integrations, and vendor relationships to ensure stability, scalability, and effectiveness.

Data Analysis, Reporting & Insights:

- Oversee all development reporting, dashboards, and performance metrics related to fundraising activity and operational outcomes.

- Deliver timely, accurate, and meaningful reports that support leadership decision-making and strategic planning.

- Use data as a tool for learning and continuous improvement, helping teams understand performance trends and opportunities.

- Ensure all internal and external reporting commitments are met without exception.

Systems, Processes & Continuous Improvement:

- Own and continuously refine development systems and operational processes to improve efficiency, reduce risk, and support growth.

- Lead process improvements thoughtfully, ensuring changes are implemented smoothly and communicated clearly.

- Identify operational challenges proactively and implement solutions that enhance workflow, accuracy, and collaboration.

- Balance structure with flexibility to support both consistency and responsiveness.

Project Management & Scheduling:

- Serve as the central project manager for development initiatives, ensuring clarity of scope, timelines, responsibilities, and deliverables.

- Develop and maintain detailed project plans and schedules for campaigns, appeals, reporting cycles, grant deliverables, and operational priorities.

- Monitor progress, track milestones, and adjust plans as needed to maintain momentum and meet deadlines.

- Provide clear and regular status updates to leadership to ensure transparency and alignment.

Grant Administration & Reporting:

- Oversee all grant administration and reporting activities to ensure compliance with funder requirements and internal standards.

- Coordinate timelines and deliverables with program, finance, and development teams to ensure accurate and timely submissions.

- Maintain organized grant documentation, reporting calendars, and compliance records.

- Ensure grant reporting reflects professionalism, accuracy, and strong stewardship.

Qualifications

Required Technical & Professional Qualifications:

- Bachelor's degree in nonprofit management, business administration, data analytics, project management, or a related field; equivalent professional experience may be considered.

- Minimum of 5-7 years of experience in development operations, advancement services, nonprofit administration, or a related operational leadership role.

- Demonstrated expertise managing donor databases and CRMs, with advanced proficiency in Raiser's Edge strongly preferred.

- Proven experience overseeing data integrity, reporting, and compliance across complex systems.

- Strong project management experience, including planning, scheduling, prioritization, and cross-functional coordination; familiarity with or similar project management platforms is highly desirable.

- Experience managing multiple concurrent projects, deadlines, and stakeholders in a fast-paced, mission-driven environment.

- Experience supervising staff and leading operational workflows with clarity and accountability.

Preferred Experience:

- Experience supporting capital campaigns, major fundraising initiatives, or complex grant portfolios.

- Familiarity with nonprofit financial processes, audits, and funder compliance requirements.

- Experience working in healthcare, behavioral health, human services, or similarly regulated nonprofit environments.

- Comfort collaborating closely with executive leadership, fundraisers, finance, IT, and other teams.

Leadership Qualities & Personal Attributes: The ideal candidate brings a blend of steady operational strength and forward-thinking leadership, including…

- A service-oriented leadership style that prioritizes supporting others, building trust, and creating clarity in complex environments.

- A natural inclination toward structure, accuracy, and follow-through, paired with a strong sense of ownership and accountability.

- The ability to think strategically and long-term while remaining highly effective in day-to-day execution.

- Confidence in navigating change - able to adapt quickly, reprioritize when needed, and guide others through shifting demands without losing momentum.

- A solutions-focused mindset that anticipates challenges, identifies opportunities for improvement, and moves work forward constructively.

- Strong emotional intelligence, empathy, and professionalism - particularly important in a behavioral health mission where compassion and care matter deeply.

- The ability to bring calm, clarity, and positive energy to high-pressure situations, balancing urgency with thoughtfulness.

- A genuine commitment to the mission of David Lawrence Centers and the belief that strong systems, data, and operations are essential to changing lives.

Additional:

- Microsoft Office 365 skills (Including Teams/Video Conferencing) and Electronic Medical Records experience = Required

- Staying compliant on all trainings and immunizations = Required

- Ability to pass Level II DCF Mental Health Fingerprinting (General Information can be found HERE), Drug Screen and Local Criminal Check = Required

Physical Requirements: This position requires a mix of physical activities throughout the workday. Duties involve periods of standing, sitting, and walking, often across various areas of the site. The role also includes tasks that may require bending, reaching, and other physical movements. Candidates must be able to occasionally lift and carry items weighing up to 50 pounds. A reasonable level of physical stamina and mobility is necessary to successfully perform the essential functions of this role.

Clinical Systems Analyst (Cerner Scheduling)

Chicago, IL (Hybrid Onsite role – it is primarily Onsite with a some flex, but still to average 3-4 days onsite.)

• Face to Face Onsite interview required.

Duration: long-term & open-ended (multiple years)

POSITION SUMMARY

Cerner PowerChart and Scheduling Analyst who reports directly to the Director of Health Information Technology, Interoperability Services and is responsible for the maintenance of the PowerChart and Scheduling functionality. Responsibilities also include providing immediate application and systems support and overseeing the completion of projects, system enhancements, applying vendor upgrades, application support and support of users.

JOB DUTIES (List in order of importance)

• Utilizing Cerner PowerChart and Scheduling the analyst will design, build and document application changes. Consult with end users on Scheduling module design and build changes.
• Tests software to detailed specifications.
• Trains less experienced personnel.
• Reports project activity and status to management.
• Learns new clinical applications and oversees the completion of tasks related to clinical system functions.
• Attend applicable vendor clinical application classes.
• Coordinate the resolution of User calls and determine appropriate action by investigating and analyzing reported hardware and software problems.
• Identify, analyze, track and report on project issues.
• Evaluate and assist senior management in the implementation of system upgrades.
• Analyzing functional requirements documentation, conducting interviews with key personnel and collecting information about the use of the current system.
• Assist in the preparation of documentation and development of interface and conversion specifications.
• Act as liaison between departments and external areas as required. Schedule periodic meetings with IS, Vendors and Users to ensure effective communications.
• Identify and encourage user department procedural changes.
• Conduct workflow sessions with end users.
• Demonstrate system to users.
• Perform system adaptations and modifications according to the prepared specifications.
• Function as a project implementation manager for clinical system related projects.
• Assist in developing departmental education and training materials.
• Monitor/review procedural materials.
• Refine sample test plans for conversion, interfaces and applications.
• Assist in the development of a Live Event Plan.
• Provide post-live application support.
• Work with Project Management to obtain sign-offs.
• Complete assigned work plan tasks.
• Maintain tables, files, profiles, codes sets, etc.
• Provide after-hours support of clinical applications per schedule.
• Learn and assist with other applications as directed.

Knowledge, Skills and Abilities

• Extensive experience with Cerner PowerChart and Scheduling module
• Experienced in Systems Development Life Cycle
• Project management and project management software skills

QUALIFICATIONS

• Minimum 5 years’ experience with Healthcare Information Systems is required. Implementation project management experience and hands on experience implementing vendor clinical application software, along with a strong desire to learn other technologies is required.
• Minimum 5 years’ build and maintenance experience with Cerner PowerChart and Scheduling is required.
• Exhibit the ability to communicate effectively in a customer service environment Develop and maintain a strong working relationship with both internal and external hospital contacts.
• Must have excellent verbal and written skills.
• Experience in the use of Client Server Clinical systems is preferred.
• The use of personal computer hardware and software packages, MS Office is required.
• Ability to complete project tasks and assignments on time is required. Applications programming experience a plus.

EDUCATION

A Bachelor of Science degree in business administration, healthcare administration, information systems, computer science degree

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

Students are our top priority.
We strive for excellence.
We thrive on diversity.
We celebrate collaboration.
We champion innovation.
We safeguard freedom of inquiry and expression.
We nurture the wellbeing of our community.
We act ethically.
We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the College of Computing at the Georgia Institute of Technology

The College of Computing has been a leader in defining modern computing as a paradigm that combines the foundations of theoretical mathematics and information science, the force of invention in computational systems and processes, and interdisciplinary practice that integrates innovation in computing with all facets of life. Today, the college comprises five schools that offer unique academic programs and conduct research specifically related to their concentration areas: Computer Science, Computing Instruction, Cybersecurity and Privacy, Interactive Computing, and Computational Science and Engineering.

The Team

The Center for Scientific Software Engineering (CSSE) is focused on the development and dissemination of software engineering best practices to accelerate both the quality and pace of scientific discovery at Georgia Tech and throughout the scientific community.

Atlanta, GA

The School of Computational Science and Engineering (CSE) at GA Tech is seeking to hire a Research Engineer (Open Rank) to serve as a Product Manager. CSE is enhancing our impact on the Georgia Tech ecosystem through new programs that help students become better Research Software Engineers. With this increased capacity, we will amplify the impact of research conducted by Georgia Tech's scientific community. We are expanding our team of 6 professional software engineers (with varying degrees of industry experience) to include a Product Manager who is excited about working in a highly dynamic and research-oriented environment.

This is a hybrid working position.

• Partner with Georgia Tech faculty to identify areas of scientific research likely to benefit from dedicated Research Software Engineering.
• Establish goals and requirements to create new functionality that maximize Research Software Engineering contributions.
• Pair students with Research Software Engineering mentors in the Center for Scientific Software Engineering.
• Partner with student Research Software Engineers to create development plans that deliver agreed-upon functionality.
• Monitor the progress of student Research Software Engineers as they embark on established development plans.
• Refine CSSE team processes to achieve our collective goals more efficiently.
  

This position vacancy is an open rank announcement. Final job offer will be dependent on candidate qualifications in alignment with Research Faculty Georgia Tech Faculty Handbook (faculty-handbook/3.2.1-research-faculty-hiring-and-promotion-guidelines)

Research Engineer I

Bachelor's degree

Research Engineer II

• Three (3) years of relevant full-time experience after completion of Master's or
• Five (5) years of relevant full-time experience after completion of Bachelor's or
• Doctoral Degree

Senior Research Engineer

• Master's degree with seven (7) years of relevant full-time experience after completion of that degree, or
• Master's degree with nine (9) years of relevant full-time experience after completion of a Bachelor's degree, or
• Doctoral degree with four (4) years of relevant full-time experience after completion of a Bachelor's degree

Principal Research Engineer

• Master's degree with Eleven (11) years of relevant full-time experience or
• Doctoral degree with Seven (7) years of relevant full-time experience after completion of a Bachelor's degree
• One (1) year of relevant full-time experience
• Experience in Data Science, Network Science, Algorithms, Machine Learning and AI.

• Bachelor's Degree in Computer Science, Electrical Engineering, a STEM-related field, or equivalent practical experience.
• Minimum of 4 years of experience in product management.
• Experience working with open-source software and open-source communities.
• Experience collaborating with research stakeholders in academic or industry settings.
• Proven ability to create clear and compelling software specification documents.
• Experience working closely with software engineers to define feature scope and development estimates.
• Strong product thinking, with the ability to synthesize information quickly and take decisive action.
• Empathy for users and experience engaging with customers and stakeholders to understand their needs.
• Ability to prioritize effectively in environments with limited resources, ambiguity, or competing demands.
• Strong interpersonal skills and the ability to build positive, collaborative relationships.
• Clear and compelling communication skills, both verbal and written.
• Understanding of the software development lifecycle and its various phases.
• Awareness of opportunities and challenges associated with Generative AI technologies.

Requests for information may be directed to Dr. Dave Brownell: .

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

CENTER FOR SCIENTIFIC SOFTWARE ENGINEERING

The Center for Scientific Software Engineering (SSE) at Georgia Tech (one of the four inaugural Virtual Institute for Scientific Software centers) supports the development of better quality, more sustainable scientific software. To achieve this goal, the Center:

• Creates custom software solutions in partnership with scientific researchers.
• Provides guidance on state-of-the-art tools, technology, and techniques.
• Encourages best practices in open science and the open-source software that supports it.
• Creates and supports long-term scientific platforms and systems.
• Educates students as they create software solutions and develop their software engineering skills.
  

OPPORTUNITY

You are a good fit for this team if you have the following.

• Desire to participate in an exceptional team that pushes the boundaries of science and software.
• Desire to learn, grow, coach, and be coached.
• Ability to learn new concepts across different scientific domains.
• Ability to lead and contribute with a clear understanding of your capabilities and areas for growth.
• Positive, open, and team-oriented approach to work.
• Entrepreneurial drive and ability to thrive in open-ended environments.

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.

The Broward County Board of County Commissioners is seeking qualified candidates for the position of Risk Manager in the Aviation Administration - Risk Management section.

2026 Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation County matches up to $2,000 a year

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Exposure to Safety Management System (SMS) concepts or a readiness to learn and apply SMS practices in an airport environment.

Coordinates and manages all aspects of a program or project which has operational responsibility of a major scope, a large-sized budget and provides a critical County service.

Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures.

Conducts special research in conjunction with a project/program, analyzes data, and makes recommendations based upon research.

Identifies and understands agency/business needs, contractual business requirements, and regulations governing local, state and other requirements, confidentiality obligations, warranties, liabilities, indemnification, termination clauses, breach, and remedies.

Communicates business risks to project manager, senior/executive management, and approving authority for assessment and approval, while focusing on comprehending client-agencies' needs and business processes.

Coordinates with state and local agency partners on projects and programs, community outreach, media relations and regional and various services; may assist with press releases and responses to media.

Advises and assists the Department and Division Directors on all operational and technical matters related to the section(s) or function(s) assigned.

Defines agency goals and objectives, develops and recommends policies and operating procedures.

Administers internal/external communications and public outreach activities for Division; manages and coordinates outreach efforts with other County divisions as well as other local and state governments and partnering agencies.

Prepares Commission agendas, including editing, posting and planning.

Provides assistance and training of agency staff and contracted services providers. May oversee the Agency's training program; schedules and/or delivers training and outreach opportunities for employees and the vendor community respectively.

Plans, organizes and implements a compliance and monitoring program, conducts contract central audits, field documentation reviews, investigations or management studies.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Competencies

• Business Insight

• Financial Acumen

• Manages Complexity

• Cultivates Innovation

• Optimizes Work Processes

• Ensures Accountability

• Builds Networks

• Builds Effective Teams

• Communicates Effectively

• Situational Adaptability

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Legal Operations Manager supports the Office of the General Counsel (OGC) as part of the Operations team helping drive operational excellence across the department. This role focuses on managing legal technology, process improvement, data analysis, and operational initiatives that enhance efficiency and effectiveness across OGC, particularly Legal Affairs. While this position does not include supervisory responsibilities, it requires independent judgment, initiative, and the ability to lead projects from concept through implementation.

Job Duty 1 - Evaluate and refine existing workflows and support continuous improvement efforts; design and implement best practices to improve efficiency, consistency, and automation of legal operations.
Job Duty 2 - Plan, schedule, and provide logistical support for meetings, events, and unit initiatives; oversee arrangements, prepare and distribute related materials, and ensure seamless execution of program and project activities.
Job Duty 3 - Perform other duties as assigned.
Job Duty 4 - Lead the implementation, configuration, training, and adoption of legal technology tools (e.g., matter management, e-billing, intake management, and document management systems).
Job Duty 5 - Collect, analyze, and present operational and financial data (e.g., staffing metrics, budget performance, case assignments) to inform decision-making and identify opportunities for improvement.
Job Duty 6 - Assist with monitoring legal budgets, tracking expenditures, and conducting analyses to identify cost-saving opportunities and support sound fiscal management.
Job Duty 7 - Contribute to process improvements for external counsel engagement and billing; monitor compliance with guidelines and support vendor relationship management.
Job Duty 8- Provide legal and compliance support, including reviewing legal documents, business records, drafting documents, conducting research, and assisting with responses to inquiries under the guidance of legal and compliance staff.
Job Duty 9 - Manage and support operational and unit projects and initiatives, ensuring deliverables are completed on time and within budget; prepare related communications, actionable recommendations, training materials, and documentation.
Job Duty 10 - Provide program, operational and administrative support to the unit, collaborating across teams to promote alignment and efficiency.

Educational Requirements
Bachelor's degree in Business Administration, Legal Studies, Finance, Information Systems or related field or equivalent combination of education and experience.

Demonstrated experience in legal operations or related operational functions (e.g., legal technology, data analysis, e-billing, vendor management, or process improvement).
Proficient in Microsoft 365 Productivity Suite, specifically Word, Excel, PowerPoint, Outlook and Teams.
Demonstrated ability to analyze complex operational and financial data, run detailed reports, create pivot tables, and design charts and graphs for informed decision-making.
Proven track record of leading technology implementations and/or process improvement initiatives.
Strong organizational skills with the ability to manage multiple projects and competing priorities.
Excellent written and verbal communication skills to effectively engage with legal and non-legal stakeholders.
Ability to work independently, exercise sound judgment, and drive initiatives with minimal supervision.

Required Experience
4+ years of relevant experience.

Additional Preferred Qualifications
Certification, License or Permits
Preferred Paralegal Certification/Degree
Project Management certification (e.g., PMP, CAPM, PRINCE2, or Agile/Scrum).
Proficiency in managing complex projects with a solid understanding of project management methodologies. Ability to deliver projects on time and within scope while ensuring high-quality outcomes.
Proficiency with legal technology platforms (e.g., matter management, e-billing, intake, or document management systems).
Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or similar).
Familiarity with law firm or in-house legal department budgeting and financial practices.
Knowledge of change management practices, including communications and training development.
Experience in a higher education, public sector, or similarly complex organizational environment.

Salary: $72,783-$80,000 Annually

ABILITIES
Analytical Thinking & Judgment: Proven ability to assess complex problems, analyze data, and make sound, independent decisions.
Technology Proficiency: Experience with legal technology platforms and strong skills in Microsoft Office Suite; ability to implement and optimize technology solutions.
Project Leadership: Strong project management skills with the ability to organize tasks, manage competing priorities, and deliver results under tight timelines.
Communication: Excellent oral and written communication skills to effectively convey information to legal and non-legal stakeholders.
Organization & Initiative: Highly organized, detail-oriented, and able to work independently while maintaining focus on departmental goals.
Collaboration: Strong relationship-building skills with the ability to work effectively across teams and contribute to a positive work environment.

SKILLS
Excellent written and verbal communication, customer service and organization skills. The ability to prioritize tasks, work independently and/or within a team environment.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Background Successful candidate must be able to pass a position of trust + education background check. Please visit employment/pre-employment-screening

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As an Electrical Systems Engineer, you will be a part of our Vehicle Design and Integration team. Your work will help bring together mechanical, electrical, navigation, control, and safety requirements to produce complex electrical systems that are key to the success of our efforts to automate aviation. You'll collaborate with a broad set of teams to develop a system architecture and incorporate requirements across the hardware/software stack.

Responsibilities

In your role as an Electrical Systems Engineer, you will be responsible for refining and implementing our Avionics system architecture and driving its physical implementation. You will drive the system-level design, testing, and integration of avionics hardware, including computing, sensing, actuation, communication, power, and display systems. You will work across engineering teams and will implement an electrical system design that meets system-level and certification requirements. You will be the owner of multiple components (IMUs, air data computers, batteries) and will be responsible for how they are installed in the aircraft, verified, and certified at the aircraft level.

Basic Success Criteria

• Electrical Engineering fundamentals, typically gained through a Bachelor's Degree of Science or Engineering in Electrical, Mechanical, Aerospace, or related discipline

• Hands-on experience with electrical system development, integration, or testing

• Ability to work within a team, including strong written and verbal communication skills

• Ability to troubleshoot, find root cause, and resolve issues in a safety critical environment

Preferred Criteria

• Advanced Degree of Science or Engineering in Electrical, Mechanical, Aerospace, or related discipline

• Experience integrating and troubleshooting complex electronic sensors, actuators, computing, and wiring into complex vehicle-level systems.

• Creative problem solver that can bring multiple disciplines together with the ability to assess risk and make design and development decisions without all available data

• Experience designing, drafting, and building aerospace wiring harnesses, including using ECAD tools such as E3, VeSys, IGE+XAO

We're a growing, motivated, fast-paced team of avionics professionals. We move quickly, and everyone wears multiple hats. We're looking for someone who is diligent and detail-oriented who can join our team and make an immediate impact.

The position will be located at our facility in Mountain View, California. Must be willing to travel up to 10% of the time.

At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity. In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $118K - $170K

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite is currently seeking applicants for our Voice Activations team to support our voice related products and services (HPBX, SIP, ePOTS, RCFs, Epik). This individual will be responsible for contributing to the technical implementation of our IP voice services at customer locations, from strategic planning and order configurations through to turning up and troubleshooting IP voice services. We are looking for representatives preferably with experience in the VoIP technology space or relevant technical background willing to learn and excel in the field.

Duties and Responsibilities:

• 
  
• Use internal system to run through activation queue
  
• Assist technicians and customers on the phone
  
• Handle escalation support for voice product activations both internally and to customers
  
• Troubleshoot services and devices in the field with customers and technicians
  
• Update configurations and/or order details to create successful turn up of services for customer
  
• Reconfigure Routers or equipment
  

Required Qualifications:

• 
  
• Technical background or desire to grow in technical field
  
• Strong organizational skills
  
• Ability to work independently and make judgement calls to resolve issues
  
• Ability to take direction and act upon it
  
• Demonstrative critical thinking and analytical problem-solving skills
  
• Strong verbal and written communication skills, ability to multitask
  
• Collaborative, Can-Do attitude
  
• Willingness to obtain government security clearance
  
• Solid work ethic
  

Preferred Qualifications:

• 
  
• Understanding of Networking, TCP/IP, Routing, Switching
  
• Experience in customer facing technical support roles
  
• Ability to refine and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Prior public trust P2 security clearance
  
• Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
  
• Experience with coding and automation platforms such as Python, Javascript or similar
  

#LI-JH1

Job Title: Product Manager (Beazley Digital - API/Services)

Division: Beazley Digital

Reports To: As per Beazley's organisation chart

Key Relationships:

Head of Digital Underwriting, Head of Digital Operations

Within Beazley:CIO, other senior IT Leads, Head of PMO/VRF, Enterprise Architect, Other Product/Project Managers, Commercial Management, Information Security, External Suppliers

Job Summary:

The product manager is accountable for the technology roadmap, design, development, enhancement, delivery, and budgeting for the digital product /technologies they lead. Ensuring technology is aligned to business value, OKRs and target architecture. The role ensures the technology is developed and maintained using sound business and technology management practices and it supports business transformation by enabling new capabilities and growth. Using agile and product management methods to ensure you are "delivering the right thing" in "the right way".

Key Responsibilities:

End-to-end Delivery & Execution

• Own end-to-end delivery of product/technology initiatives, ensuring alignment from discovery through deployment and ongoing optimisation.

• Define clear delivery outcomes, success measures and release plans in partnership with Product, Change, Engineering and business stakeholders.

• Lead prioritisation and execution across the delivery lifecycle, balancing strategic objectives with operational needs.

• Ensure teams remove blockers, maintain delivery momentum and operate with high transparency on progress, risks and dependencies.

• Champion agile ways of working, continuous delivery and automation to accelerate time to value.

• Oversee quality assurance, testing and release management to ensure secure, high-quality, production ready outputs.

• Drive postlaunch monitoring, analytics and continuous improvement to maximise product value and performance.

Strategy and Business Management

• Develop and maintain a strategic product roadmap aligned to OKRs and business plans.

• Partner with the business owner and key users to assess current and future needs and shape multiyear plans.

• Continuously refine governance and decision-making processes across run, grow and transform activity.

• Build, develop and retain a high performing technology delivery team.

• Work with digital leadership to define cost and resourcing models and support effective demand planning.

Budget Management

• Collaborates with the digital leadership team and business owner to make funding and resource reallocation decisions.

• Manages the product budget including run, growth and transform, makes informed and dynamic investment prioritization decisions supported by data.

Technology Management

• Work with Group Technology, Information Security, Data Management and Architecture teams to align and leverage enterprise architecture.

• Oversee day-to-day technology operations and drive continuous improvement in performance, security, availability and usability.

• Define and track channel KPIs to improve adoption, performance and user experience.

• Coordinate with other product managers to avoid duplication and manage interdependencies.

• Manage vendor relationships in line with group frameworks and build strategic partnerships aligned to Beazley Digital's OKRs.

• Embed industry standards and practices such as Agile, DevOps, InfoSec and modern data architecture to ensure resilience and agility.

Digital Transformation

• Act as the technology contact for the product, partnering with cross functional teams to evolve processes and operating models.

• Scale innovation and new insurance propositions into the channel where feasible.

• Recommend business process, commercial and UX improvements to enhance adoption.

• Apply design thinking, customer journey mapping and data insights to drive end-to-end channel value.

• Identify and champion emerging business and technology trends that support channel OKRs.

• Contribute to embedding digital opportunities into Beazley Digital's strategy to drive growth, efficiency and risk reduction.

General:

It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.

• Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.

• Display business ethics that uphold the interests of all our customers.

• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.

• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.

• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Education and Qualifications

• Product Management or Product Owner certification desirable but not essential

• Agile certification desirable but not essential

Skills and Abilities

• Strong business understanding and ability to work in partnership with the business

• Strong Technology Product Management skills and/or Programme Management skills

• Demonstrated ability to manage technology and business change projects with demonstrated delivery of business value and pursuit of quality

• Experienced in change management, able to understand and advise on how to implement process, technology and people changes while minimising the delivery risks

• Understanding of business strategy and the work of the teams within the customer organisation

• Able to identify and help the team assess options and solutions that best fit business requirements

• Proven team management and leadership capability within a change and technology context

Knowledge and Experience

• Previous experience in technology

• Previous experience in budget management

• Previous experience of delivering multiple, complex IT projects, preferably covering the use of internal resources, third party (packaged) solutions and outsourced services

• Previous experience of the use of various analysis and delivery frameworks covering scope definition, planning, budgeting, reporting, management of risks and issues

• Previous experience working with an Agile methodology preferred

• Previous experience building and maintaining effective working relationships

• Previous experience managing an outsourced team

Aptitude and Disposition

• Delivery focussed, self-motivated, flexible and enthusiastic

• Relentless curiosity

• Learning Agility

• Open Disposition

• Judgement

• Digital Acumen

• Customer focus

• Strategic thinking

Competencies

• Proactive

• Information seeking

• Flexible

• Detail oriented

• Purposeful communication

• Leadership

• Team working

• Negotiation and influencing

• Problem solving

• Customer focus

• Decision making

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold

• Strive for better

• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development.

Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour

• Beazley SHE - Successful, High potential, Empowered women in insurance

• Beazley Proud - Our global LGBTQ+ community

• Beazley Wellbeing - Supporting employees with their mental wellbeing

• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)

• iLearn (our own learning & development platform)

• LinkedIn Learning

• Mentorship program

• External qualification sponsorship

• Continuing education and tuition reimbursement

• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization

• Attractive base compensation and discretionary performance related bonus

• Competitively priced medical, dental and vision insurance

• Company paid life, and short- and long-term disability insurance

• 401(k) plan with 5% company match and immediate vesting

• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs

• Up to $700 reimbursement for home office setup

• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance

• Up to 26 weeks of fully paid parental leave

• Up to 2.5 days paid annually for volunteering at a charity of your choice

• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $85,000 - $107,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Job Title: Customer Success Manager

Location: US - Remote

OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.

Primary Purpose

This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.

1. Strategic Account Leadership

* Serve as the primary point of contact for assigned strategic accounts

* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules

* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders

* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals

* Identify risks early and drive cross-functional resolution to maintain delivery excellence

2. Growth & Expansion Opportunities

* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams

* Contribute to the development of long-term partnership and account growth strategies

* Partner with Business Development on renewals, pricing input, and proposal development

* Track and report NRR, account health indicators, and expansion pipeline activity

3. Cross-Functional Partnership

* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution

* Translate customer insights into actionable product and service improvement recommendations

* Contribute to value stories, case studies, and customer success narratives

* Serve as the internal voice of the customer to support alignment across teams

4. Operational Excellence & Scaling

* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks

* Build and maintain account health models and standardized reporting dashboards

* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling

* Support knowledge sharing and onboarding activities as the CS function grows

* Bachelor's/Master's in Life Sciences, Business, or related field.

* 5+ years in customer success, strategic account management, or clinical operations.

* Experience with eClinical or digital health systems.

* Strong communication, stakeholder management, and commercial awareness

Bonus Points

* Experience in ophthalmology clinical research or endpoint services

* Familiarity with eSource, imaging, or certification platforms

* Experience in growth-stage or transformation-focused organizations

* Proficiency with Salesforce or similar CRM platforms

Emmes Group: Building a better future for us all.

OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Proposal Manager

US Remote

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

An experienced role, responsible for leading the assigned proposal team in the development of high quality, compliant and timely proposals for the U.S. government and other organizations conducting biomedical research including clinical trial. The Proposal Manager uses Emmes' proposal process, tools, and corporate policies to plan, manage, and contribute to all stages of the development of proposals with a high degree of professionalism and collaboration. Works alongside the Proposal Department leadership and other team members to refine processes and tools, evolve our services, and win opportunities to conduct research or the IT systems that support research that improves public health and impacts lives.

• Manage proposal response teams of varying sizes, comprised of BD, solution leads, SMES, and members of the pricing team, to complete a structured response addressing all client requirements, meets capture strategy, and is submitted on time
• Work with the Government BD and Capture teams to support Emmes' capture efforts, understand the messaging strategy established in the capture phase and establish a proposal plan that adheres to the win strategy and messaging established by the team; review draft and provide feedback on how the goals, issues, features, benefits, and proofs have cascaded through the response
• Shred solicitation requirements to develop response plans that follow Emmes' proposal development and review process for government and non-government solicitations.
• Work with the proposal teams and appropriate leadership to identify, mitigate, and resolve issues, questions, and challenges surrounding the proposal
• Organize, write, edit, and format proposals consistent with client response instructions using Emmes templates, providing first draft responses using the content library and creating content as needed
• Provide ongoing proposal content support including editing of SME-provided content, consistent formatting, logical copy flow and single tone of voice
• When partners, vendors, or subcontractors are included in the strategy, ensure these third parties understand content needs and associated deadlines, and resolve associated issues as needed to move the proposal process forward
• risks to the proposal process, and collaborate with department team members on continual improvement
• Contribute to the content management of the proposal re-use library text, graphics, and templates, including the use of tools, e.g., GovDash or Responsive
• Manage Emmes proposal data for facilitation, tracking, and evaluation of proposal progress
• Provide thought leadership and manage projects that elevate the department's processes, tools, and skills
• Able to wear multiple hats in the proposal and content development roles and be flexible with the needs of individual proposal response team members to reach the end goal of a compliant, best-quality, submitted proposal within the allotted time
• Other duties as assigned

• Bachelor's degree in English, Journalism, Business Administration, or a related discipline required or equivalent experience
• Minimum 3 years experience working in a professional, post-collegiate environment with a degree or 6 -7 years without a degree
• Minimum 3 years experience full-time proposal experience, in which managing proposals is the primary job function
• Experience with CRO or IT proposals, preferred
• Experience with government solicitations, including IDIQ, GWAC, BPA, OTA, RFA/grant, and TO proposals, preferred
• Possesses user-level experience with Customer Relationship Management (CRM) systems and Content Management Systems, e.g., Dynamics 365 and GovDash preferred
• Demonstrates intermediate to advanced skills in Microsoft Office Suite products and Adobe Acrobat, including working knowledge of Visio and PowerPoint
• Maintains a professional and positive approach with proposal teams
• Demonstrates the following skills at a level of excellence consistent with Emmes' Proposal Manager:
  • Takes ownership of proposals from assignment to submission, including persistence in problem solving
  • Writing and communication skills
  • Organizational skills
  • Initiative and ability to exercise sound independent judgment
  • Business acumen, serving internal and external clients, and balancing assertiveness with flexibility for the good of the proposal and the team
  • Ability to juggle conflicting priorities during the proposal process and makes decisions concerning the proposal
  • Ability to proactively identify risks to proposal, identify solutions, and collaborate with proposal team and/or proposal department leadership to mitigate as appropriate
  • Critical thinking skills and ability to play devil's advocate for the good of the proposal
  • Process management skills to find the most efficient critical path necessary to achieve the quality goals for the proposal
  • Time management skills to develop and manage an effective and realistic proposal timeline
  • Team- and relationship-building skills with assigned proposal teams

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote