Friday Services Jobs in Usa
19,714 positions found — Page 3
Location: SC, 29229
Time: Monday through Friday, 8 am-5 pm
Duration: 3 Months, Contract to hire
Note:
- Training - Monday-Friday, 8 am-5 pm, training will last 6-8 weeks(Onsite interview)
Duties:
- Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
- Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.
- Performs research as needed to resolve inquiries.
- 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
- Handles situations which may require adaptation of response or extensive research.
- Accurately documents inquiries.
- 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
- Coordinates with other departments to resolve problems.
- Responds to, researches and/or assists with priority inquiries and special projects as required by management.
- 10% Provides feedback to management regarding customer problems, questions and needs.
- Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
- Follows through on complaints until resolved or reports to management as needed.
- 10% Maintains basic knowledge of quality work instructions and company policies.
- Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
- Maintains all departmental productivity, quality, and timeliness standards.
- 5% Assist with the training of new employees and cross training of coworkers.
Skills:
Required Skills and Abilities: Strong oral and written communication skills. Proficient in spelling, punctuation, and grammar. Strong organizational, analytical, and customer service skills. Ability to handle high stress situations. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Other Tools: Microsoft Office. Preferred Sills and Abilities: Ability to persuade, negotiate or influence. Preferred Software and Other Tools: Knowledge of database software. Work Environment: Typical office environment..
Education:
Required Education: High School Diploma or equivalent Required Work Experience: 2 Years Customer service or cl
Location: Wheeling, WV. We will also consider candidates from the Columbus, OH location to work at that site.
Schedule: Monday-Friday 1pm - 9:30pm EST
Qualifies for an additional $1.75/hour shift differential.
Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work.
Job duties:
Create and edit legal documents to client specifications using applicable software.
Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
Recover/restore corrupted document files when needed.
Handle sensitive and/or confidential documents and information.
Transcribe tapes, scan and clean documents, and convert documents to/from different file formats.
Use document comparison software, red-lining, and general editing to correct legal documents as directed.
Create complex formulas and functions to analyze data
Produce spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents as requested.
As part of the shift, may need to intake work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester and prioritize work requests across team
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Associate degree preferred. An equivalent combination of education and/or experience may be considered when the degree is directly related to the functions of the job.
Minimum of two years’ experience in a legal document production environment preferred.
Expert knowledge of MS Excel, including ability to use spreadsheets, graphing, tables, calculations and automation efficiently to process large quantities of data.
Advanced knowledge of MS Office (Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
Ability to work in a fast-paced, team environment and as an independent operator.
Attention to detail with emphasis on accuracy and quality.
Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
The salary range for this role at the noted RRD location is $20- $22 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLWV
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.
Position: Field Service Representative I
Location: US – Remote (Pittsburgh, PA)
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk - Monday though Friday with ability to work weekends when required.
The Field Service Representative I is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I is part of CCC’s customer support and service value proposition by contractual obligation.
Duties and Responsibilities (not limited to)
- Scheduling and documentation of daily on-site activities using FSWO database and work process
- Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process
- Carbon and other media removal and installation
- Carbon adsorption equipment installation and removal
- Carbon adsorption equipment maintenance, inspectionrepairand troubleshooting
Qualifications
- High school diploma or general education degree (GED) is required
- Confined Space Certification (Candidate must successfully complete training within 3monthof hire data) is required
- Driver's License (Class A preferrable) is required
- HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3monthof hire data) is required
- Transportation Worker Identification Credential (Candidate must successfully obtain within 3monthof hire data) is required
- 2-3 years of mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required
- Experience in the carbon treatment industry or a related field is preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
PI1dd8f7d92c53-37344-39947452
This position provides essential administrative support to the Service Center team, including filing, data entry, and basic customer service functions.
The ideal candidate ensures documentation is accurately maintained, data is properly recorded, and support is given to internal staff to keep operations running smoothly.
Interested candidates, please send updated resumes to: Summary of Essential Job Functions Maintain 100% commitment to safety policies and procedures.
Accurately perform data entry tasks into company systems.
Maintain, organize, and update filing systems (both paper and electronic).
Process and log incoming documentation and customer inquiries.
Provide general administrative support to Service Center Managers and Account Managers.
Assist with account updates and record-keeping to ensure accuracy and compliance.
Monitor deadlines and ensure timely entry and filing of customer and internal documents.
Support internal communication by ensuring information is properly documented and accessible.
Build and maintain strong working relationships with internal teams.
Perform other duties as assigned by manager.
Education College degree preferred; equivalent experience will be considered.
Experience & Skills Required Must have experience with distribution and oil/gas experience 2–4 years of experience in a customer service or administrative support role.
Excellent customer service skills with the ability to interact professionally with customers and team members.
Ability to work independently and prioritize responsibilities effectively.
Strong communication skills, both oral and written.
Proficiency in math skills including addition, subtraction, multiplication, and division.
Ability to perform calculations using whole numbers, fractions, and decimals.
Basic computer skills including MS Word, Excel, internet, and email.
Ability to successfully utilize company software systems.
Work Schedule Monday through Friday, 4 hours per day (20 hours per week).
On-site position — daily office presence required.
Apply online or at our office: Express can help you find a job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.
Three Ways to Apply: (choose one) Resumes may be emailed to: or Call our office (936)760-1771 Visit our office: 2816 I-45 N Suite 100, Conroe, TX 77303 Walk-ins: Monday-Friday from 9AM-2PM Please bring I-9 compliant documents.
(click on the link for more information) About us: Express works with job seekers to help them find the right job for their skills and experience.
As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.
Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including: Administrative Light Industrial Skilled Trades Professional positions We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.
Latrisha is eager to serve as your contact for this position and many others in our area.
Take the first step toward your success.
Apply with Express today!
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:- High School diploma or equivalent. Associate Degree or higher is a plus.
- 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
- Strong written and verbal communication skills.
- Experience with Salesforce / CRM software is a plus.
- Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
- Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
- Collaborate with the Store Team to identify PROs in our Store.
- Maintain extensive knowledge about Floor & Decor products.
- Train and support the Store Team on how to use our selling process.
- Understand our PRO business to educate our PRO customers and expand their participation.
- Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
- Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
- Coordinate and assist with PRO Customers in-store activities.
- Collaborate in all store initiatives.
- Demonstrate ability to make effective program and benefit presentations.
- Must possess excellent customer service skills and be results oriented.
- Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
- Ability to multi-task, meet deadlines, and work in a fast-paced environment.
- On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
- Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
This position is hourly, knowing it may include hours which could exceed eight hours in a day.
- May require travel up to 20%.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours:Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- A personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Customer Service Representative – Tempe, AZ
We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.
You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting in April 2026. Work location for this position is 1150 W. Grove Parkway, Tempe, AZ 85283.
Schedule, Training & Work Environment:
Enjoy your weekends off!
We're currently hiring for the 9:30 a.m. – 6:00 p.m. shift, Monday through Friday.
Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm on-site at 1150 W. Grove Parkway, Tempe, AZ 85283. During training, you will:
- Learn to navigate our systems, software programs, and internal processes
- Build the core service skills you need, including:
- Critical thinking
- Effective communication
- Confident decision-making
- Technical agility
After successful completion of training, eligible team members can transition to a flexible hybrid work model:
3 days onsite / 2 days remote (with the option to change your WFH days weekly)
Earn in opportunity to become voluntarily remote based on performance after 6 months
Eligible to bid for alternate shifts after 6 months
You also have the option of working in the office up to 5 days a week.
Grainger will provide all equipment needed to work from home.
Grow with Grainger:
Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.
Our Culture:
We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.
You Will:
- Handle a high volume of inbound calls - delivering quality customer service with professionalism, empathy, and efficiency
- Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
- Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
- Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
- Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
- Maintain attention to detail while managing complex or time-sensitive customer issues
- Communicate clearly via phone and written messages
You Have:
- High School diploma or equivalent
- Minimum 1 year of customer service experience or experience in a customer-facing role
- A passion for delivering exceptional customer service and creating a positive experience for every customer
- Ability to thrive in a fast-paced, dynamic environment
- Ability to problem solve and make decisions with attention to detail
- A continuous improvement mindset, open to coaching and receiving feedback
- Proven ability to learn new technology and software quickly
- Comfortable navigating multiple programs and screens simultaneously
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Experience with Customer Relationship Management (CRM) systems and SAP a plus (not required)
- For hybrid/remote work:
- A secure, quiet workspace
- High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
$15/hour
Ages 16+
At Cedar Point, work is FUN! As a host and cashier, you'll greet and welcome guests to our world class Resort locations. You'll also...
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll...
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
ABOUT LLCHC
Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral and psychiatric care, a low-cost pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
ABOUT YOU
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
JOB SUMMARY
The Customer Service Representative is responsible for answering a high volume of incoming calls from patients and accurately schedule their appointments or manage their request while ensuring a high level of customer service and confidentiality while maximizing productivity. The representative is also responsible for accurate and timely handling of work assignments received from multiple electronic platforms while establishing and maintaining good interpersonal relationships with patients, their families, the public, and co-workers. This position works collaboratively with interdepartmental staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the practice's mission and goals internally and throughout the community
ESSENTIAL JOB RESPONSIBILITIES:
RESPONSIBILITY 1. Demonstrates the ability to efficiently function in the business office.
* Greet callers in a prompt, courteous and professional manner using a pleasant and friendly phone voice.
* Ability to screen calls and accurately document messages while maintaining the confidentiality of patient and employee information.
* Ability to operate multiple computer applications simultaneously and efficiently.
* Ability to read, write and understand English and Spanish (fluently).
RESPONSIBILITY 2. Possesses the skills necessary to organize and process daily workload
* Schedule, cancel, and reschedule patient appointments received from multiple channels according to department scheduling procedure.
* Work towards meeting department key call and productivity metrics.
* Works well independently and has a strong attention to detail.
* Demonstrates effective time management and organizational skills.
RESPONSIBILITY 3. Possesses interpersonal skills to maintain effective working relationships with others and function independently.
* Demonstrates professional and respectful behavior in interactions with coworkers.
* Participates in orienting and training new staff.
* Appropriately applies the policies and procedures of Lower Lights Christian Health Center.
RESPONSIBILITY 4. Other LLCHC Responsibilities
* Performs other duties as assigned.
BENEFITS AND PERKS
* Never work second or third shift! See our hours above in the \"About Us\" section
* Health benefits including medical, vision, dental, life, disability
* Annual Paid Time off (prorated after 90 days)
* Paid Holidays
* Qualified employer for the PSLF Program's student loan forgiveness
* Employee Assistance Program (EAP) with access to various consultants
* 3% match toward retirement fund
* And more!
The Las Vegas office of Akerman LLP seeks an Associate with 3 to 5 years of experience in commercial litigation for the Consumer Financial Services, Data and Technology Practice Group. Excellent legal research, writing and analytical skills, as well as federal and state court experience are required. Financial institutions litigation experience is preferred. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of the State Bar of Nevada.
We offer an excellent compensation and benefits package:
Job Type: Full-Time; Salaried
Schedule: Monday through Friday; additional time may be required
Salary range: $142,500 - $200,000
Bonus: Discretionary bonus eligibility
Benefits: Paid Time Off, professional and client development allowance, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan (employee-only contribution plan), and Transportation (parking and transit) Program
About the Firm
Founded in 1920, Akerman is recognized as one of the country's premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at Recognitions
- Top 100 U.S. Law Firms (The American Lawyer)
- Among the Most Innovative Law Firms (Financial Times)
- Ranked among 100 Most Prestigious U.S. Law Firms (Vault)
- Ranked among the Top Large Law Firms for Diversity (Law360)
- Ranked among the Top 30 Large Law Firms for Gender Equity (Law360)
- Leadership Council on Legal Diversity, 2023 Top Performer
Equal Employment Opportunity Policy
We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.
Note to Search Firms
Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact for additional information.
LHH is seeking a dedicated and detail-oriented professional for a direct hire B2B Customer Service job opportunity in Hickory, NC! The ideal candidate has customer service and order entry experience within manufacturing or distribution and can work well in a fast-paced environment! This position is fully onsite Monday - Friday.
Responsibilities:
- Respond promptly to a high volume of inquiries via phone and email.
- Understand and evaluate client requirements to deliver tailored support.
- Act as a central point of contact between clients, logistics, production, and sales teams.
- Foster strong relationships with business accounts through clear and consistent communication.
- Ensure all client data and order details are accurately recorded and maintained.
- Achieve performance benchmarks related to order processing and call management.
- Oversee consignment inventory accounts, ensuring timely updates and replenishments.
Qualifications:
- Demonstrated experience in a customer-facing role, preferably in a B2B setting.
- Skilled in managing phone interactions with active listening and professionalism.
- Proficiency in Microsoft Excel, including functions like VLOOKUP and data sorting/filtering.
- Capable of adjusting communication style to suit various client personalities and needs.
- Strong verbal and written communication abilities.
- Excellent organizational skills with the ability to juggle multiple tasks and deadlines.
- Experience working with ERP platforms.
- Collaborative mindset and comfort working within a team-oriented environment.