Framework Desktop Review Jobs in Usa

Job Title: Product Owner – Automation Framework

Location: Portland, OR

Job Type: Full-Time

Role Overview

We are seeking an experienced Product Owner – Automation Framework to lead and drive automation initiatives for Virtualized Android, Linux/QNX based In-Flight Entertainment (IFE)and infotainment platforms. This role will own the vision, roadmap, and delivery of automation frameworks supporting Qualcomm SOM based embedded systems and will work closely with cross-functional engineering teams to ensure scalable, high-quality automation solutions.

Mandatory Skills

• Automation Framework development & ownership
• Virtualized Android Environment
• Linux & QNX Operating Systems
• Qualcomm SOM / Embedded Platforms
• In-Flight Entertainment (IFE) Systems

Key Responsibilities

Product Leadership & Strategy

• Own the product vision, roadmap, and backlog for the Automation Framework supporting IFE platforms.
• Define and prioritize automation features based on business value, platform needs, and delivery timelines.
• Establish KPIs for automation coverage, stability, efficiency, and adoption across platform teams.
• Drive automation strategy for:
• Virtualized Android environments
• Linux and QNX subsystems
• Qualcomm SOM hardware platforms
• IFE integration and certification workflows

Agile & Delivery Management

• Create and maintain clear epics, features, and user stories for automation tools, APIs, and workflows.
• Refine backlog items to ensure feasibility, clarity, and engineering alignment.
• Partner with Scrum Master and Engineering Leads to enable predictable sprint-based delivery.

Stakeholder Collaboration

• Act as the primary liaison between automation engineering and cross-functional stakeholders.
• Gather and translate requirements from system verification, platform software, airline program teams, and integration labs.
• Communicate roadmap, progress, dependencies, and risks with clarity and consistency.

Required Qualifications

• 7–10 years of experience in Automation Framework / Embedded / Platform Software Product Ownership
• Strong understanding of Virtualized Android, Linux/QNX, and Qualcomm embedded platforms
• Experience working within Agile/Scrum automation engineering teams
• Strong stakeholder management, documentation, and communication skills
• Prior exposure to IFE, avionics, mobility, o

Job Title: Desktop Support Technician

Location: Brookshire, TX (Onsite)

Job Type: Full-Time

Job Summary

We are seeking a reliable and customer-focused Desktop Support Technician to provide first-line technical support to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent).

Key Responsibilities

• Provide technical support for hardware, software, and peripheral issues
• Troubleshoot issues related to Windows and/or macOS systems
• Support users with login issues, password resets, and basic account access
• Install, configure, and maintain desktops, laptops, printers, and mobile devices
• Escalate unresolved issues to Level 2 support teams as needed
• Document incidents, requests, and resolutions in a ticketing system
• Assist with new hire onboarding and equipment setup
• Follow IT policies, procedures, and security best practices
• Deliver professional and courteous support to all end users

Required Qualifications

• CompTIA A+ certification (required)
• (Network+ or Security+ is a plus)
• Basic knowledge of:
• Windows 10/11 (macOS exposure a plus)
• Microsoft 365 (Outlook, Teams, OneDrive)
• Hardware troubleshooting (desktops, laptops, peripherals)
• Strong verbal and written communication skills
• Ability to work onsite in Brookshire, TX
• Willingness to learn and grow in an IT support environment

Preferred Qualifications

• Previous experience in a Help Desk or Desktop Support role
• Familiarity with:
• Active Directory (user accounts, password resets)
• Ticketing systems (ServiceNow, Jira, Zendesk, etc.)
• Remote support tools
• Customer service or technical support background

Work Environment

• Onsite support in an office or warehouse environment
• May require walking, lifting IT equipment (up to ~25 lbs)
• Standard business hours; occasional after-hours support may be required

Compensation & Benefits

• Competitive hourly rate or salary (based on experience)
• Benefits package may include health insurance, PTO, and paid holidays
• Opportunity for training, certification growth, and career advancement

Job Title: Desktop Engineer / Deskside Support

Location: Prosper, TX

Job Type: Contract-to-Hire

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Position Summary:

Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.

Key Responsibilities:

• Provide deskside technical support for Windows OS and various hardware components
• Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
• Perform installations, uninstalls, and imaging (no image creation required)
• Troubleshoot client-side networking and registry-level issues
• Deliver timely and professional technical support directly at users’ desks
• Document and escalate support issues as needed

Required Qualifications:

• Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment
• High school diploma or equivalent
• Strong understanding of Windows OS and registry-level troubleshooting
• Solid linear troubleshooting skills and client-side network support experience
• Excellent communication skills for interacting with both technical and non-technical users

Preferred Qualifications:

• Prior experience in a medical or government environment

Additional Details:

• This is a contract-to-hire role
• No driving is required while on contract, but 3 years of driving history is preferred for conversion

Important information: To be immediately considered, please send an updated version of your resume to

Title: AV Specialist

Pay Rate: $30.50 per hour

Location: Washington, DC, 20037

Duration: 6 months

Type – W2 contract (No C2C)

*This is an onsite role with no option for remote work.

*Shift is between the hours of 7am to 4pm Mon – Fri (might need to be flexible with the time shift once a month)

* AV + Desktop support experience needed

Job Description

This position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. Set up and monitor video calls as needed. Provide in-room technical support for planned events, both onsite and offsite. Perform routine preventative maintenance checks and services on AV/VTC systems, including presentation laptops and theatrical lighting (Auditorium). Test the AV/VTC equipment for proper operation. Track all maintenance activity start to finish with proper documentation. Have proficient computer skills in Apple and PC-based software such as: Microsoft Office (Word, Excel, & PowerPoint), Microsoft Outlook, Microsoft Project. Inspection, Inventory, and Preparation of Conference Rooms. Audio-Visual Coordination. Develop and conduct on-site user and administrative training for the installed integrated audio/visual systems. Educate customers on use of presentation technology and room systems. Work with manager to determine needs for conference room and audio-visual projects. Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony. The role will also be responsible for supporting remote access tools, Mobile Devices and other IT elements. Strong remote troubleshooting skills are necessary, as the role will support customers both in person and remotely. Will. As the Tier 2 AV/Desktop Support Specialist, support and testing for various technical and process questions and issues. Prior experience supporting executive management teams a plus. The role is based in Washington DC, the global headquarters for the Danaher Corporation.

Job Details: Work experience required

EDUCATION: 2-4 years of college experience preferred. MCSA, A+, Net+ certifications considered a plus. EXPERIENCE: 3+ years supporting end users in a corporate, enterprise environment

Position Requirements:

• Be familiar with commercial audiovisual, videoconferencing and broadcast manufacturers of equipment, including some direct training. Organize and build solid relationships with internal and external partners to achieve organizational identity and business goals. Strong attention to detail, well-organized, and strengths in MS Teams.
• Experience troubleshooting Windows 11 laptops and desktops in a corporate environment, with regular VIP interaction. Experience with the following software (Microsoft Office, Microsoft Teams, Remote access tools such as Bomgar, Active Directory, Shipping and receiving software, such as FedEx).
• Mobile Device troubleshooting experience including Microsoft Authenticator, Office Apps and security applications.
• Experience troubleshooting network devices such as printers, tablets and other peripherals. Strong Attention to Detail.
• Exceptional communication skills. Experience working with IT Assets (laptops and peripherals).
• Must be able to lift at least 25 pounds.
• Additional desired skills: Experience with ticketing software such as Cherwell.
• Mac troubleshooting experience. MCSA, A+, Net+ certifications considered a plus. ITIL V4 Foundations Certification.
• Flexibility is needed to address escalation items outside normal work hours and to work with teams outside US time

Job Title: Desktop Support Manager

Skills: Level 1.5, Pix boot, SCCM/ Intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot,

Experience: 10+ Years

Location: Southfield, Michigan, United States

Job Type: Fulltime

We at Coforge are hiring for Desktop Support Manager with the following skills:

• Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
• Should have over 10 years of experience in Deskside support.
• Imaging using Pix boot, SCCM/ Intune.
• Experience in resolving Active Directory 360 issues.
• Experience with BitLocker, MFA & Google DUO.
• Experience with autopilot.
• Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
• Must have experience in supporting hybrid/Remote users in a large enterprise environment.
• Graduation or equivalent degree is mandatory.

2nd SHIFT- 4PM-12:30AM

Desktop Publisher/Presentation Specialist

Contract to hire

HYBRID- 3 DAYS ONSITE/2 DAYS REMOTE (after 90 days)

***MUST WORK 2ND SHIFT-4:30PM-12:30AM, Must work onsite, 5 days a week for first 90 days, then move to Hybrid (3 days onsite/2 days remote).****

Our client is seeking a 2nd shift individual to help support their clients (mainly financial services/banking clients) in preparing PowerPoint decks as well as other Desktop Publishing duties. This role will not be creating new templates in PowerPoint but rather making updates to existing templates for presentation decks. In additional to this, duties could include changing out colors, logos, images, content, etc. as needed. Other work includes retouching of images, inputting photos or creating tables in Excel. Must have strong attention to detail to ensure content is formatting properly and presenting properly for both digital and print.

Responsibilities:

• Utilize appropriate logs and/or tracking software for all presentation work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
• Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
• Proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems

Qualifications:

• Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples);
• Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
• Strong organizational skills needed
• Ability to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast-paced environment
• Ability to communicate professionally both verbally and in writing

Luxury brands corporation is looking for a Desktop Support Engineer for their Midtown NYC HQ.

• Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system.
• Ensure master inventory is updated with any changes
• Participate in various retail and corporate IT projects i.e., Rollouts / Updates
• Keep up to date with technological developments related to the industry.
• Understanding of MS Office Suite/0365/Active Directory troubleshooting.
• Schedule Dell/HP engineers to conduct repairs & maintenance updates.
• Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested.
• Strong written & verbal communication skills to properly collaborate with technical teams and business community.
• Strong organizational skills
• Basic network understanding of office and boutique environment

We are hiring remote contributors to review consumer finance content focused on budgeting and money-saving strategies.

Your role will involve reading short financial guidance pieces and providing feedback on their usefulness for people managing tight budgets. You may also identify which tips are the most practical for everyday situations.

This position is ideal for people interested in personal finance, budgeting, or improving financial literacy.

The work is flexible and completed online.

The challenges of affordable healthcare continue to create new opportunities.

Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs.

These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

Care Management Supervisor of Quality Review & Staff Education is responsible for quality assurance, accuracy, and overall integrity of the care management records completed by Care Management staff. This role is to ensure compliance with NYS DOH and CMS regulations through development of auditing tools and data validation. This Supervisor will analyze collected audit data, identify trends for staff re-training, and implement corrective action plans in collaboration with Clinical Management and Staff Education. They will oversee and conduct orientation, training, and education to all members of the Care Management team. Provides support to Director and Managers of Coordinated Care to ensure that all reporting requirements are prepared, submitted, and maintained in a professional and well-coordinated manner.

• Baccalaureate Nursing Degree from an NLN-Accredited School of Nursing
• Experience and knowledge of Managed Care: A minimum of two years nursing experience in Community Health or related field and/or minimum of two years of progressive job-related experience, including care management and coordination, education and supervision
• Demonstrates strong critical-thinking, problem-solving skills, and knowledge of Medicare and Medicaid
• Effective communication skills both written and oral
• Possesses strong critical thinking skills and knowledge of Medicare and Medicaid regulations
• Excellent analytical skills, interpretation of data
• Ability to set priorities and to handle multiple assignments
• Working knowledge of audit techniques and methodologies
• Secures relevant information to identify potential problems and makes recommendations for appropriate solutions
• Work effectively within interdisciplinary team environment
• Computer literate, Windows, Excel, Word, Visio and data base programs required. PowerPoint preferred
• Working knowledge of State and Federal regulations

Essential Functions of the job:

• Review and validate QC data and test records.
• Support investigations related to Out of Specification (OOS), Out of Trend (OOT), and Out of Expectation (OOE) results.
• Ensure compliance with current Good Manufacturing Practices (cGMP) in the laboratory.
• Assist in the technical documentation of investigations and change control assessments to evaluate the impact on product quality, in alignment with FDA/EU regulations, international standards
• Undertake other duties as required.

This position is ideal for candidates who are detail-oriented and committed to quality assurance in the pharmaceutical industry.

Education/Experience Required:

• Bachelor’s Degree or above in Chemistry, Biochemistry, or Biotechnology related scientific discipline. Scientific degree (ideally chemistry, biochemistry, biotechnology or related).
• Minimum 4 years working experience in an FDA-regulated biotechnology or pharmaceutical company is required.
• Working knowledge and experience with chemistry analytical methods such as HPLC, GC, TOC, Capillary Electrophoresis (CGE-Reduced, CGE-Non-Reduced, and Capillary Zone Electrophoresis), etc.
• Strong working knowledge with USP/EP and cGMP/EU GMP.
• Technical writing experience.
• Familiar with instrument and equipment validation.
• Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.
• Credible and confident communicator (written and verbal) at all levels.
• Strong analytical and problem-solving ability.
• Hands-on approach, with a ‘can do’ attitude.
• Ability to prioritize, demonstrating good time management skills.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
• Self-motivated, with the ability to work proactively using own initiative.
• Committed to learning and development
• Self-motivated, with the ability to work proactively using own initiative.

Computer Skills:

• Strong PC literacy required; MS Office skills (Outlook, Word, Excel, PowerPoint).

Travel:

• Must be willing to travel approximately 10%.
• Ability to work on a computer for extended periods of time.

Summary:

The Utilization Review Nurse is responsible for determining the clinical appropriateness of care provided to patients and ensuring proper hospital resource utilization of services. This nurse is responsible for performing a variety of pre-admission, concurrent, and retrospective UM related reviews and functions. They must competently and accurately utilize approved screening criteria (InterQual/MCG/Centers for Medicare and Medicaid Services “CMS” Inpatient List). They effectively and efficiently manage a diverse workload in a fast-paced, rapidly changing regulatory environment and are responsible for maintaining current and accurate knowledge regarding commercial and government payors and guidelines related to UM. This nurse effectively communicates with internal and external clinical professionals, efficiently organizes the financial insurance care of the patients, and relays clinical data to insurance providers and vendors to obtain approved certification for services. The Utilization Review Nurse collaborates as necessary with other members of the health care team to ensure the above according to the mission of CHRISTUS.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• The prior authorization role completes an assessment of a proposed service to determine if the beneficiary has eligible coverage for the service and if it is medically necessary.
• Promote quality, cost-effective outcomes through prior authorization and concurrent review of requested services for medical necessity based upon evidence-based clinical guidelines.
• Identify and present cases of possible quality of care deviations, questionable admissions, and prolonged lengths of stay to the Medical Director for further determination.
• Appropriately refer beneficiaries who have complex or chronic conditions, a need for transition of care, disease management support, or other identifiable needs for coordination of the beneficiary’s member’s health care for behavioral health care management.
• Follow CHRISTUS Health Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent, or detect unauthorized disclosure of Protected Health Information (PHI).
• Protect the confidentiality of data and intellectual property; assures compliance with national health information guidelines.
• Analyze clinical information submitted by medical providers to evaluate the medical necessity, appropriateness, and efficiency of the use of medical services, procedures, and facilities.
• Perform provider outreach to address post-hospital discharge services, redirection to in-network providers for appropriate steerage, durable equipment usage, and utilization of other medical services and/or procedures and other necessary telephonic follow-up.
• Utilize the nursing process and critical thinking skills to provide oversight of services and evaluation of service options.
• Ability to work in a variety of settings with culturally diverse communities with the ability to be culturally sensitive and appropriate. 
• Must have excellent communication skills (written and verbal), clinical judgment, initiative, critical thinking, and problem-solving abilities.
• Must be able to take after hour calls to meet business requirements as needed.

Job Requirements:

Education/Skills

• Graduate of an accredited school of vocational nursing or equivalent required
• Associate’s (ADN) or Bachelor’s (BSN) in Nursing preferred

Experience

• 3 – 5 years of nursing experience preferred
• Experience in Microsoft software (e.g., Outlook, Teams, Word, and Excel) required
• General computer knowledge and capability to use computers required

Licenses, Registrations, or Certifications

• LVN license in the state of employment or compact required
• RN license in state of employment or compact preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time