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Senior Superintendent
Salary not disclosed
Brighton, MI 2 days ago

Senior Superintendent - Commercial Ground-Up Construction

Location: Brighton, Michigan

Salary Range: $100,000-$115,000

What You’ll Do

  • Lead full field execution on ground-up commercial projects from mobilization through turnover.
  • Own site logistics, sequencing, manpower planning, and daily production tied to the critical path.
  • Run the 3-week look-ahead process and keep the plan current as conditions shift.
  • Drive safety, quality, and schedule performance across all trades on site.
  • Lead subcontractors with clear expectations and accountability.
  • Facilitate weekly coordination meetings and daily planning that produces action.
  • Coordinate inspections with municipal officials and third-party agencies.
  • Maintain daily reports, photos, issue tracking, and as-builts using Microsoft Teams.
  • Partner with the PM to keep decisions moving and closeout clean.
  • Mentor assistant supers or field staff when assigned and help develop future leaders.


What You Bring

  • 10+ years in field construction with 5+ years leading ground-up commercial projects as Superintendent.
  • Proven ability to deliver projects from sitework through turnover with strong schedule control.
  • Strong understanding of means and methods, sequencing, and trade coordination.
  • OSHA 30 (and stormwater certification if required, or ability to obtain quickly).
  • Comfort with documentation and scheduling tools, including Microsoft Teams and MS Project.
  • Leadership style that’s plan-first, direct, and accountable.


What You’ll Gain

  • True field ownership - you’re the on-site leader driving outcomes.
  • Employer-sponsored health insurance, plus a car allowance and phone allowance (role-dependent).
  • Small team with direct access to the owner - questions get answered quickly and decisions don’t get stuck in layers.
  • A manageable project load - typically one job at a time, occasionally two if one is smaller.
  • Flexible vacation - take time when you need it, plan ahead, and keep commitments covered.
  • Opportunities to work on in-house development projects where the builder is also the owner - clearer priorities and faster decisions.
  • Low-bureaucracy environment - we focus on the admin that helps us build well and keep the rest simple.
  • A company culture that respects planning, documentation, and doing things in the right order.
  • The opportunity to mentor teams and raise the standard across the field organization.


At Framework, we keep it simple: we connect great people with great builders. We’re not just filling seats—we’re helping construction professionals find real opportunities with companies that value what they bring to the table. Our candidates trust us because we’re honest, we follow through, and we never push roles that aren’t the right fit. We take the time to understand where you’re coming from and where you want to go. On the flip side, our clients count on us to bring high-quality people who are the real deal—both in skill and character. They’ll tell you we just get it. We’re proud to be the kind of recruiters who do what’s right, not what’s easy, and we make sure it’s a win for everyone involved.

Not Specified
Estimator - Commercial Construction
🏢 Framework - Construction Recruiting
Salary not disclosed
Brighton, MI 2 days ago

Estimator - Commercial Construction

Location: Brighton, Michigan

Salary Range: $95,000-$115,000 (conceptual estimating experience is required for the higher end of the range)


What You’ll Do

  • Build accurate, well-supported budgets through the full preconstruction cycle - early concept through full construction documents.
  • Carry budgets through design development and help keep cost decisions aligned as plans evolve.
  • Partner with the project team, design partners, and trade contractors to validate scope, pricing, assumptions, and risk.
  • Write clear scopes, solicit bids, and level subcontractor proposals for completeness and coverage.
  • Identify gaps, inconsistencies, and exposures in drawings and specs before they become costly problems.
  • Provide value options and cost-saving ideas that protect intent while improving efficiency.
  • Support feasibility efforts and early budgeting that help teams make smart go/no-go decisions.
  • Use Excel and Microsoft Project to build organized estimate backup, precon schedules, and clean handoff documentation.


What You Bring

  • 3-5+ years of commercial estimating experience with a GC.
  • Experience carrying estimates through multiple phases (concept, SD/DD, CDs).
  • Strong knowledge of means and methods and how scope translates to real cost.
  • Advanced Excel skills and comfort working in Microsoft Project
  • A problem-solver mindset - you don’t guess, you verify.


What You’ll Gain

  • Ownership in preconstruction - not just takeoffs, but real influence on outcomes.
  • Employer-sponsored health insurance, plus a car allowance and phone allowance (role-dependent).
  • Small team with direct access to the owner - questions get answered quickly and decisions don’t get stuck in layers.
  • A manageable project load - typically one job at a time, occasionally two if one is smaller.
  • Flexible vacation - take time when you need it, plan ahead, and keep commitments covered.
  • Opportunities to work on in-house development projects where the builder is also the owner - clearer priorities and faster decisions.
  • Low-bureaucracy environment - we focus on the admin that helps us build well and keep the rest simple.
  • A team environment that values clarity, documentation, and thoughtful planning.
  • A role that strengthens conceptual estimating skills and market awareness over time.


At Framework, we keep it simple: we connect great people with great builders. We’re not just filling seats—we’re helping construction professionals find real opportunities with companies that value what they bring to the table. Our candidates trust us because we’re honest, we follow through, and we never push roles that aren’t the right fit. We take the time to understand where you’re coming from and where you want to go. On the flip side, our clients count on us to bring high-quality people who are the real deal—both in skill and character. They’ll tell you we just get it. We’re proud to be the kind of recruiters who do what’s right, not what’s easy, and we make sure it’s a win for everyone involved.

Not Specified
Project Manager
✦ New
🏢 Framework - Construction Recruiting
Salary not disclosed
Charlotte, NC 4 hours ago

Project Manager

Location: Charlotte, FL

Salary Range: $95-110k


What You’ll Do

As a Project Manager, you’ll run point on commercial and adaptive-reuse projects from pre-construction through closeout. You’ll lead planning efforts, coordinate with in-house architects and subs, and keep projects on schedule and within budget. You’ll be the face of the project, working with ownership, clients, and internal teams to deliver results that make a real impact on the Charlotte community.

  • Manage ground-up and interior buildout projects from design through turnover.
  • Coordinate directly with in-house architecture and design teams
  • Build and maintain strong relationships with owners, subcontractors, and vendors
  • Oversee buyout, scheduling, budgeting, and project documentation
  • Lead weekly OAC and internal coordination meetings
  • Actively manage risk, change orders, and field performance


What You Bring

  • 5+ years of commercial construction experience, with at least 2 years as a Project Manager
  • Experience with new construction (site), a major +
  • Strong background in scheduling, budgeting, and subcontractor management
  • Ability to read and interpret construction documents confidently
  • Collaborative mindset-able to work closely with design and field teams
  • Experience with Procore, Microsoft Project, or similar platforms
  • Bonus: Experience in design-build or working with in-house architects


What You’ll Gain

  • Leadership role in some of the most visible and creative projects in Orlando
  • Close connection to leadership and design teams
  • The chance to be part of community-focused builds that go beyond the jobsite
  • Access to company-hosted events, team outings, and development opportunities
  • A voice in shaping project direction, team culture, and future growth


At Framework, we keep it simple: we connect great people with great builders. We’re not just filling seats-we’re helping construction professionals find real opportunities with companies that value what they bring to the table. Our candidates trust us because we’re honest, we follow through, and we never push roles that aren’t the right fit. We take the time to understand where you’re coming from and where you want to go. On the flip side, our clients count on us to bring high-quality people who are the real deal, both in skill and character. They’ll tell you we just get it. We’re proud to be the kind of recruiters who do what’s right, not what’s easy, and we make sure it’s a win for everyone involved.

Not Specified
Field Services Engineer
✦ New
🏢 Yochana
Salary not disclosed
Longview, WA 1 day ago

IT Field Operations Senior

Location: Longview,WA

The opportunity:

  • As a member of Customer’s IT Field Operations Group, you will be responsible for providing end user application and hardware support, including PC workstations, printers/drivers, advanced network and telecom troubleshooting, server support and level II resolution of incident tickets while operating in a 24x7 manufacturing environment.
  • You will provide advanced desk-side support, interfacing with a diverse user community in a variety of office, laboratory, and production equipment locations. This will include installation, maintenance, troubleshooting, support, and control of critical technology infrastructure.
  • In addition to your technical role in support of the administrative offices and production facilities at the designated Customer location, you may also be called upon to provide support for other regional locations as needed.
  • As a Field Operations resource, you will establish, communicate, and implement customer IT policies and standards to your team and local business partners.
  • Work closely with the IT enterprise organizations, including the Service Desk, to ensure proper communication, escalation, and resolution of disruptions in the technology service delivery.

How you will impact Customer:

  • Manage resource allocations and task assignments for local projects.
  • Update of the support procedures as a document owner.
  • Plan and participate in the mentoring of technicians to facilitate their development.
  • Generate innovative recommendations and initiate technology change requests.
  • Contribute in a project environment; both locally focused and enterprise-wide and may direct others during short projects.
  • As the IT Field Operations Sr. you will serve as the primary site contact with other technology organizations and vendors and support the local business leadership team and users as the IT site representative.
  • In addition, you will provide hands-on support for Microsoft Windows and Apple operating systems, smart phones, and wired/wireless network solutions.
  • As the on-site 2nd-level support team you will be called on to perform analytical, technical, and administrative work to aid in the ongoing support of technology assets in the enterprise, including installing, maintaining, troubleshooting, supporting, and controlling critical business and IT infrastructure and applications.
  • Engage with IT peers and teams from other sites to ensure adherence to standard processes.
  • Work in an ITIL-compliant, service management environment, maintaining both personal and team SLA compliance.
  • Troubleshoot complex hardware and software problems and create innovative solutions.
  • Install common, standard, and complex software and hardware peripherals.
  • Solid understanding of networking and the ability to utilize existing tools to test and troubleshoot network issues.
  • Ability to perform wi-fi site surveys utilizing existing tools.
  • Assist with end-user questions, problems, and training.
  • Configure complex, third-party, networked, and site-specific applications.
  • Configure and troubleshoot Windows and iOS computing endpoints (PCs Tablets, VMUs, kiosks).
  • Configure and troubleshoot Android, iOS, Windows, and Chromium OS mobile devices.
  • Work with technology assets including single-user and networked desktop and laptop clients; desktop and network printers, tablets, and vehicle-mounted devices, wired, wireless and telecom networks.
  • Correct implementation of the company’s processes and support and maintain IT servers; network switches, cabling; process control clients; and other technology assets and solutions in the computer rooms as needed.
  • Participate in an on-call duty roster with a weekly rotation of 24x7 coverage as required by business unit operations.
  • Demonstrated ability to use problem management tool to research and document problem resolution.
  • Serve as the primary IT site contact with local business leadership and other technology organizations as well as vendors.
  • Manage local technology asset inventory.
  • Provide guidance to local sites regarding IT asset acquisition and technology change requests using the tools provided.
  • Provide routine support for audio-visual collaboration and video conference systems.
  • Provide direct technical support and documentation to users at all levels of the organization (including VIP users).

What you need to succeed:

  • Bachelor’s degree preferred but a technical school degree plus experience and technical certifications is acceptable with a minimum of 5 years’ experience working in a production IT manufacturing environment.
  • Project management experience, training, or certification.
  • Experience in managing a production-critical IT environment.
  • Minimum 5 years proven PC/Windows experience.
  • Minimum 2 years network and telecom support experience including moves adds and changes: cabling, general device, and connectivity troubleshooting; punch-downs; cross-connects.
  • Excellent problem solving, dispute resolution and interpersonal skills.
  • Strong understanding of IT service management framework and a respect for the ITIL Management Framework.
  • Must have advanced experience configuring and troubleshooting personal computers, including all aspects of hardware and software support in a Windows operating system environment.
  • Network related discipline or certifications are a plus.
  • Knowledge of Microsoft Office365, including Teams, Word, Excel, Outlook, and PowerPoint.
  • Knowledge of Microsoft Support Tools, SCCM, WSUS and Active Directory concepts.
  • Excellent skills in written/oral communications, including group facilitation, presentation, and communicating across entire spectrum of an organization.
  • Ability to proactively engage and communicate with all IT functional areas while ensuring alignment with local applications, Process Control Network (PCN) and business systems.
  • The position requires frequent lifting of equipment. Must be able to lift 50 pounds.
  • Must be willing to travel (locally and domestically) and have a valid driver’s license.
Not Specified
Growth Marketing Specialist
🏢 Quotr
Salary not disclosed
Hayward, CA 6 days ago

We’re looking to bring on a Growth Marketing Specialist to round out hiring for our founding team.


About us

Construction has always been built on manual labor, not just on the job site, but also in the back office. For decades, estimators have spent thousands of hours squinting at PDFs and navigating opaque distributor markups. But the era of the manual spreadsheet is ending.


That’s where Quotr comes in. We are building the automated brain for the construction industry. Our AI transforms complex PDF, CAD, and BIM files into precise, factory-direct procurement orders in minutes. By cutting takeoff time by 90% and slashing material costs by half, we are helping contractors stop chasing data and start building.


Our mission: We are an AI-first company on a mission to automate the pre-construction workflow for every trade on the planet.


  • Execute and iterate on awareness and demand-generation strategies for assigned growth channels, collaborating closely with founders.
  • Independently brainstorm, create, and publish social content designed for reach and engagement, including data-driven insights, visuals, and industry commentary.
  • Design and launch growth experiments and lead magnets end-to-end, from concept and copy to distribution and performance tracking.
  • Own AEO/SEO and content execution for assigned areas, including keyword research, on-page optimization, content refreshes, and internal linking strategies.
  • Assist in ideating, launching, and analyzing paid campaigns across Google Ads and LinkedIn Ads, contributing recommendations for optimization.
  • Build and execute social distribution strategies, including commenting frameworks, community engagement, and lightweight campaign planning.
  • Collaborate cross-functionally with product and sales to align growth initiatives with launches and go-to-market priorities.
  • Track channel-level metrics, analyze results, and surface insights to inform next experiments.
  • Identify and test early-stage partnerships or distribution channels.


Who you are
  • Data savvy - you know what it takes to go viral with data! 
  • Writer and enjoy Lead driving creation 
  • Good design eye - you know what looks good
  • Content machine
  • A true grinder - we work very hard
  • Tenacious - make sure we’re showing everywhere
  • Systems thinker - we want to use leverage to replicate what works
Pluses
  • Built and grown a social following (10k+ on LinkedIn + Twitter)
  • Launched projects or products that found traction
  • Familiarity with AEO/SEO, distribution loops, or growth automation
  • Active in online communities (Reddit, Discord, X, Facebook)
  • Former founder
Why Join Quotr:
  • Define how real AI meets the construction industry!
  • Learn by shipping real growth experiments from day one
  • Ownership: Real equity, real responsibility!!
  • Mission: Bring AI into one of the world’s largest, least digitized industries! 
Not Specified
Field Engineer
Salary not disclosed
Newport News 3 days ago
Location: Newport News, VA Duration: 12 Months Responsibilities: Set up computer hardware and perform basic hardware and software troubleshooting.

Provide support for software, hardware, and networking for desktops, laptops, and servers.

Maintain and support legacy products and core server products.

Perform disk replacement on enterprise storage products.

Install and maintain PCs, associated software, networks, servers, and peripherals.

Support network products from operational and maintenance perspectives.

Perform installs, moves, adds, and changes as required.

Test and certify PCs, networks, servers, and company-approved applications.

Provide follow-up on problems or escalate as necessary.

Maintain a high degree of professionalism in actions, demeanor, and dress.

Ensure customer satisfaction throughout the service delivery transaction.

Ensure company-specific Service Level Agreements are met and update incident and request tickets accordingly within the ticketing system.

Requirements: 1-3 years of computer support experience.

Basic hardware and software skills.

Good work ethic and organizational skills.

Required Skills: Experience in installing, diagnosing, maintaining, and servicing computer-related products, including desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites or depot locations.

Ability to resolve product support issues that could not be addressed by the service desk.

Competency in troubleshooting and repairing devices, including reloading and re-imaging PCs/laptops, and installing and optimizing HW/SW networking products.
Not Specified
Inside Sales Representative
✦ New
Salary not disclosed

Our fast-growing company is looking for a qualified junior-level Inside Sales Representative under our PC components department. The ideal candidate is someone who works well under pressure, works well with co-workers, is responsible and detailed, and has strong work ethics. A passion for PC hardware and B2B Sales will also benefit you in this role.


Job Responsibilities

  • Manage growth of a given portfolio of accounts
  • Respond to customer inquiries via phone & email in a timely manner
  • Establish and achieve quarterly sales goals
  • Develop and cultivate strong relationships with customers
  • Generate revenue by managing and obtaining orders, understanding and interpreting technical requirements, and providing technical information to help close a sale
  • Be responsible for customer inventory and ensuring healthy levels
  • Use company literature and available training resources to stay up to date on product features
  • Travel to assigned accounts and provide sales training and help build a strong relationship with customers.
  • Additional responsibilities as assigned by your manager.


Job Requirements:

  • Strong verbal and written communication skills
  • Basic computer component knowledge
  • Able to work independently and prioritize assignments
  • High school education or higher
  • Knowledge of MS Office (Excel, PowerPoint, Word)
  • Must have legal right to work in the US

How to stand out (preferred requirements):

  • Sales experience (Retail, Channel, B2B)
  • Associate's or Bachelor's degree
  • Knowledge of PC components and PC gaming
  • Advanced knowledge of Excel (Pivot Tables, Graphs/Charts)
  • Bilingual


About Us

Gigabyte is an international manufacturer and distributor of computer hardware products including motherboards, graphic cards, laptops, PC desktops, and more. We are actively looking for individuals to be a part of an organization committed to offering passionate fans with innovative technology.

We offer an exceptional benefits package as part of our total compensation plan, such as:

  • Medical Insurance (100% of employee monthly premium covered by company)
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Holidays (including whole week of Christmas off)
  • Paid Vacation Days
  • Paid Time Off / Sick Days

If you believe that you are a qualified candidate for this position, please apply and e-mail us your resume.

Not Specified
Quality Technician II
Salary not disclosed
Durham 6 days ago
Job Title: Quality Technician II Location: Durham, NC 27712 Job Duration: 12 Months+ (with High possibility of Conversion/Extension) Job Type: Contract Tax Term: W2 Interview: Video call Only Job Description: · We are seeking two reliable Desktop Support Technicians for a large-scale desktop replacement project at Rikers Island.

The selected candidates will assist with deploying new desktop computers, transferring user data, and troubleshooting connectivity or setup issues.

Key Responsibilities: · Replace existing desktops with new systems across multiple departments · Transfer user data from old machines to new desktops · Configure and set up hardware and basic software · Troubleshoot connectivity and desktop-related issues · Follow deployment procedures and technical instructions · Maintain professionalism and punctuality on-site Requirements: · 2+ years of Desktop Support or PC deployment experience · Experience with desktop setup, configuration, and data migration · Basic troubleshooting skills for network/connectivity issues · Ability to follow instructions and work in a structured environment · Must have reliable transportation (parking pass provided for Rikers Island) Preferred Qualifications: · CompTIA A+ certification · Experience with large-scale hardware refresh or deployment projects Additional Information: · Candidates will receive authorized vehicle access and parking at Rikers Island.

· Must be punctual and able to work the full project duration.
Not Specified
Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote (Not Specified)
Salary not disclosed
Remote 3 days ago

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

  • Provide inbound customer support using a call flow guide in the customer's preferred language
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services
  • Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

  • The ability to read, write and speak fluently both Spanish and English
  • 1+ year of customer service experience
  • Open availability
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Strong computer navigation skills and PC knowledge
  • A desktop or laptop to complete PC and internet testing
  • Computer Requirements:
    • Bring your own device - This position does not loan equipment
    • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
    • Operating System: Windows 11+
    • RAM: 8GB or higher
    • Processor: Intel i5/AMD Ryzen 5 or higher
  • Internet Requirements:
    • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
    • Speeds: 10 mbps download and 3 mbps upload or higher
    • While working, you will be required to hardwire with an ethernet cable
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone
  • Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

  • The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
  • DailyPay enrollment option to access pay early, when you want it
  • Paid training and performance-based incentives
  • Lucrative employee referral bonus opportunities
  • Health and wellness programs with trained partners to help promote a healthy you
  • Mentorship programs that support your rewarding career journey
  • Work-from-home convenience
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.


Remote working/work at home options are available for this role.
permanent
Field Services Engineer - L2
✦ New
Salary not disclosed
Waltham, MA 4 hours ago

Field Service Technical Support Engineer - Level 2 - Full-time Job in Massachusetts

2 Openings


Must be local to the Boston area.

NO C2C - Must be able to work without sponsorship


Key Responsibilities:

*Ensure that ticket queues are managed effectively and provide technical support to clients.

*Drive service improvements and provide best practice incident management of issues impacting our customer base through to resolution, including escalation within the business & communication to clients.

*Contributes towards the driving of processes and procedures.

*To analyze the existing hardware, software, and network capabilities and consult with management and other relevant departments.

*Supports external and internal clients by investigating complex issues, configuration, compliance, and functionality issues that have been escalated from external and internal clients

*Documents research, client communication, and issue resolution in technical support tools

*Support operations troubleshooting PC, peripheral, and network issues.

*Ability to coordinate multiple tasks, status actions items, respond to changing priorities, and react to short deadlines.

*Creating and maintaining user self-help documentation, technical documentation and procedural documentation.

*Excellent customer service, written and oral skills.

*Self-motivated and goal driven, with the ability to multitask and to effectively prioritize and execute tasks in a fast-paced environment.

*Responsible for assuring users are provided efficient and timely first and second level support on a 24x7 basis.


Knowledge:

*Good knowledge of, and adherence to, company internal systems and processes

*Knowledge of Windows Desktop applications; various operating systems such as

*Windows 7 and 8; Windows 10 and 11 as well as Server 2008 R2 and Server 2012R2 are a plus.

*Knowledge of software applications and basic hardware for the PC.

*Knowledge and demonstrated expertise with the management and support of Microsoft Active Directory, Azure and InTune MDM.

*Knowledge of Anti-Virus applications.

*Knowledge and demonstrated expertise with the management and support of Microsoft Office, Office 365, VPN tools and common productivity applications.

*Knowledge of wireless networking components and terminology; Familiarity with

*Hands-on experience in ticket management using ITSM tools.

*Knowledge of remote desktop support systems like ConnectWise, TeamViewer, Bomgar, quick assist etc.

Not Specified
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