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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Case Manager who want to make an impact in the lives of others.

The Case Manager possess social service and engagement skills and an ability to promote a culturally sensitive, performance-driven culture to meet child welfare programmatic goals.

Essential Functions:

• Supports the case management supervisor in promoting efforts to achieve team and performance goals
• Maintains a caseload of children and families and ensures dependency milestones are achieved timely and with a high degree of quality.
• Accepts cases assigned by unit supervisor and assesses the safety of children in their primary residence within two working days of case transfer staffing and with identified parents. Completes a Family Assessment within 15 working days of case transfer staffing.
• Negotiate and develop a case plan through Family Team Conferencing based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.
• Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced.
• Accurately documents all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format.
• Submits service requests to the lead agency and provides clients with timely referrals to services. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintains regular contact with service providers and documents service progress in FSFN.
• Complete and submit court documentation within required time frames. Prepares for, attends, and participates in all court activities as necessary.
• Arrange for, attend, and participate in individual case staffings as necessary. Completes and presents at all required staffings.
• Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
• Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk.
• Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members.
• Conduct home studies as required for prospective placements.
• Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed.
• Plan and facilitate parental and sibling visits as needed and appropriate.
• Transport and supervise children as needed.
• Ensure that all Independent Living functions are completed as required
• Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor.
• Function as agency on-call Case Manager as scheduled.
• Organize, prioritize and complete all work assignments by the established deadlines.

All duties are performed in accordance with the following standards:

• Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image.
• Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work.
• Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization.
• Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.
• Training: Attend and successfully complete all mandated training courses; obtain and maintain child welfare certification through Florida Certification Board.
  Confidentiality: Adhere to all confidentiality rules.
• On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls.

Other Functions:
Perform other related duties and special assignments as required.

Physical Requirements:
Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed.
Valid driver's license and appropriate auto liability insurance required.

Education:
Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred.

Experience:
Must have a minimum of one year of relevant experience and achieve child welfare certification within one year of hire.

Skills:

• Excellent written and verbal communication skills.
• Possess leadership skills to help drive team goals
• Ability to remain professional and composed in a fast-paced, high stress work environment
• Familiarity with and ability to use Microsoft Office programs Word and Excel.
• Ability to type 45 words per minute.
• Ability to drive both locally and throughout the state in connection with the duties of this position.
• To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.

Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports directly to and follows directives of Case Management Supervisor.
• Works cooperatively with Program Director, other Case Managers and Supervisors, placement staff, Protective Investigators, Child Welfare Legal staff and agency support staff.
• Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary.
• Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
  • Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Schedule:

• Monday-Friday, flexible day shift hours
• Unit support/coverage as needed

The Case Manager coordinates care across an episode and/or the continuum for clients with complex problems and diverse needs.  The Case Manager’s focus is to maintain patients at an optimal level of health and to support self-care.  Case Managers collaborate with physicians, social services, nurses, and community agencies to define care options and resources, to plan cost effective quality care and to achieve optimal outcomes. 

Specific responsibilities include case screening, insurance approval, assurance of timely services, and facilitation of discharge with transition to the appropriate services.  Patient outcomes are achieved through effective application of care plans, managed care concepts, appropriateness criteria, resource management, knowledge of community resources, and collaboration with other clinical disciplines.  Works proactively to coordinate the services of physicians, nurses, and other disciplines to effectively prepare patients for discharge.  The Case Manager facilitates program development, efficient care delivery processes and quality improvement including tracking of resource utilization and outcome measures.  The Case Manager is accountable for improving service using cost and quality outcome data, current clinical practices and related research, regulatory requirements and comparative benchmark opportunities.   

Customers include patients, families/visitors, physicians, physician assistants, nurse practitioners, case managers, representatives of third-party payers, representatives of referring agencies, interdepartmental and intradepartmental staff, vendors, and volunteers.     

Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.  

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

• Demonstrates knowledge, skills and abilities to provide case management services appropriate to the age of patients served. 

• Exhibits sound judgment, critical thinking, problem solving and decision-making skills. 

• Communicates effectively with patients, significant others, and members of the health care team.  

• Compiles information; keeps records, prepares or directs preparation of reports and correspondence. 

• Executes daily utilization functions for assigned patients, including prior authorization, admission, precertification/certification/recertification, concurrent and retrospective review, associated analysis, and referral appropriateness.  

• Participates in comprehensive team meetings and conferences regarding specific patient needs that affect cost, quality, and length of stay.  Demonstrates ability to promote collaboration and creativity among members of the health care team. 

• Responsible for assuring thorough case management assessment, as well as early and ongoing discharge plans by collaborating with patients, families, physician, payors, and providers across the continuum of care.   

• Reports potential catastrophic and high-cost cases to department director, nursing director, and finance department for appropriate medical/administrative review and management. 

• Effectively manages length of stay and cost avoidance.   

• Discuss cases with Utilization Review Committee and/or Executive Health Resources (EHR) when cases fail to meet admission, treatment, and length of stay and/or discharge standards.  

• Attends meetings of the Utilization Review Committee and submits reports as required.  Participates in the development of a written plan that describes the Utilization Review Program. 

• Applies quality improvement methods and techniques to improve case management processes to maximize cost and quality benefits for MercyOne Medical Center.  

• Performs other duties consistent with the purpose of the job as directed. 

• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

• Must be a registered nurse and must hold an active license to practice nursing in the state of Iowa. 

• Knowledge of clinical practice and case management processes normally acquired by completing a bachelor’s degree in nursing. 

• Training and/or Certification in the area of case management is preferred.   

• Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards. 

• Three to five years’ clinical experience required.   

Schedule:

• Monday-Friday, flexible day shift hours
• Unit support/coverage as needed

The Case Manager coordinates care across an episode and/or the continuum for clients with complex problems and diverse needs.  The Case Manager’s focus is to maintain patients at an optimal level of health and to support self-care.  Case Managers collaborate with physicians, social services, nurses, and community agencies to define care options and resources, to plan cost effective quality care and to achieve optimal outcomes. 

Specific responsibilities include case screening, insurance approval, assurance of timely services, and facilitation of discharge with transition to the appropriate services.  Patient outcomes are achieved through effective application of care plans, managed care concepts, appropriateness criteria, resource management, knowledge of community resources, and collaboration with other clinical disciplines.  Works proactively to coordinate the services of physicians, nurses, and other disciplines to effectively prepare patients for discharge.  The Case Manager facilitates program development, efficient care delivery processes and quality improvement including tracking of resource utilization and outcome measures.  The Case Manager is accountable for improving service using cost and quality outcome data, current clinical practices and related research, regulatory requirements and comparative benchmark opportunities.   

Customers include patients, families/visitors, physicians, physician assistants, nurse practitioners, case managers, representatives of third-party payers, representatives of referring agencies, interdepartmental and intradepartmental staff, vendors, and volunteers.     

Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.  

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

• Demonstrates knowledge, skills and abilities to provide case management services appropriate to the age of patients served. 

• Exhibits sound judgment, critical thinking, problem solving and decision-making skills. 

• Communicates effectively with patients, significant others, and members of the health care team.  

• Compiles information; keeps records, prepares or directs preparation of reports and correspondence. 

• Executes daily utilization functions for assigned patients, including prior authorization, admission, precertification/certification/recertification, concurrent and retrospective review, associated analysis, and referral appropriateness.  

• Participates in comprehensive team meetings and conferences regarding specific patient needs that affect cost, quality, and length of stay.  Demonstrates ability to promote collaboration and creativity among members of the health care team. 

• Responsible for assuring thorough case management assessment, as well as early and ongoing discharge plans by collaborating with patients, families, physician, payors, and providers across the continuum of care.   

• Reports potential catastrophic and high-cost cases to department director, nursing director, and finance department for appropriate medical/administrative review and management. 

• Effectively manages length of stay and cost avoidance.   

• Discuss cases with Utilization Review Committee and/or Executive Health Resources (EHR) when cases fail to meet admission, treatment, and length of stay and/or discharge standards.  

• Attends meetings of the Utilization Review Committee and submits reports as required.  Participates in the development of a written plan that describes the Utilization Review Program. 

• Applies quality improvement methods and techniques to improve case management processes to maximize cost and quality benefits for MercyOne Medical Center.  

• Performs other duties consistent with the purpose of the job as directed. 

• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

• Must be a registered nurse and must hold an active license to practice nursing in the state of Iowa. 

• Knowledge of clinical practice and case management processes normally acquired by completing a bachelor’s degree in nursing. 

• Training and/or Certification in the area of case management is preferred.   

• Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards. 

• Three to five years’ clinical experience required.   

Schedule:

• Monday-Friday, flexible day shift hours
• Unit support/coverage as needed

The Case Manager coordinates care across an episode and/or the continuum for clients with complex problems and diverse needs.  The Case Manager’s focus is to maintain patients at an optimal level of health and to support self-care.  Case Managers collaborate with physicians, social services, nurses, and community agencies to define care options and resources, to plan cost effective quality care and to achieve optimal outcomes. 

Specific responsibilities include case screening, insurance approval, assurance of timely services, and facilitation of discharge with transition to the appropriate services.  Patient outcomes are achieved through effective application of care plans, managed care concepts, appropriateness criteria, resource management, knowledge of community resources, and collaboration with other clinical disciplines.  Works proactively to coordinate the services of physicians, nurses, and other disciplines to effectively prepare patients for discharge.  The Case Manager facilitates program development, efficient care delivery processes and quality improvement including tracking of resource utilization and outcome measures.  The Case Manager is accountable for improving service using cost and quality outcome data, current clinical practices and related research, regulatory requirements and comparative benchmark opportunities.   

Customers include patients, families/visitors, physicians, physician assistants, nurse practitioners, case managers, representatives of third-party payers, representatives of referring agencies, interdepartmental and intradepartmental staff, vendors, and volunteers.     

Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.  

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

• Demonstrates knowledge, skills and abilities to provide case management services appropriate to the age of patients served. 

• Exhibits sound judgment, critical thinking, problem solving and decision-making skills. 

• Communicates effectively with patients, significant others, and members of the health care team.  

• Compiles information; keeps records, prepares or directs preparation of reports and correspondence. 

• Executes daily utilization functions for assigned patients, including prior authorization, admission, precertification/certification/recertification, concurrent and retrospective review, associated analysis, and referral appropriateness.  

• Participates in comprehensive team meetings and conferences regarding specific patient needs that affect cost, quality, and length of stay.  Demonstrates ability to promote collaboration and creativity among members of the health care team. 

• Responsible for assuring thorough case management assessment, as well as early and ongoing discharge plans by collaborating with patients, families, physician, payors, and providers across the continuum of care.   

• Reports potential catastrophic and high-cost cases to department director, nursing director, and finance department for appropriate medical/administrative review and management. 

• Effectively manages length of stay and cost avoidance.   

• Discuss cases with Utilization Review Committee and/or Executive Health Resources (EHR) when cases fail to meet admission, treatment, and length of stay and/or discharge standards.  

• Attends meetings of the Utilization Review Committee and submits reports as required.  Participates in the development of a written plan that describes the Utilization Review Program. 

• Applies quality improvement methods and techniques to improve case management processes to maximize cost and quality benefits for MercyOne Medical Center.  

• Performs other duties consistent with the purpose of the job as directed. 

• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

• Must be a registered nurse and must hold an active license to practice nursing in the state of Iowa. 

• Knowledge of clinical practice and case management processes normally acquired by completing a bachelor’s degree in nursing. 

• Training and/or Certification in the area of case management is preferred.   

• Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards. 

• Three to five years’ clinical experience required.   

City of Kirkland

$105,122.98 - $122,830.27 Annually

Kirkland, WA

Full-Time

202100752

Fire - Mobile Integrated Health Program

03/04/2026

Exempt

AFSCME

The City of Kirkland's Fire Department is seeking to hire a Case Worker I for the Mobile Integrated Health (MIH) division!

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

Job Summary

• Follows up with clients and makes in-home visits to meet, interview, and assess residents after an initial encounter, referral, or response at the request of Police, Fire, or other authorized entities. Conducts biopsychosocial assessments when needed.
• Serves as one of the Department's subject matter experts on social and human services.
• Establishes and maintains relationships with outside agencies who are partners in the effort to guide 911 callers towards appropriate medical and social services.
• Participates in the development of the Department's performance metrics, tracking, and referrals related to the Mobile Integrated Health team.
• Promotes best practices in treatment approaches, support systems, and interventions through trainings that support clinical competency, culturally relevant practices, and use of appropriate technologies.
• Works with adult family homes, assisted living facilities, group homes, skilled nursing facilities and other care facilities to improve client outcomes.
• Works with City personnel who encounter and refer vulnerable individuals in need of assistance in their care, safety, mental or physical health issues.
• Keeps timely and organized progress notes on individuals enrolled for services.
• Uses clinical experience and expertise to inform evaluation, case management, coaching, and advocacy decisions with clients referred to MIH.
• Monitors and finds solutions for callers who are deemed "high users" of the 911 system.
• Provides proactive leadership to foster understanding and teamwork in the area of community response.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.
• Completes and maintains training requirements as established by the Department.

• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

• Skilled in tracking client progress outcomes and use of data systems for case management and outcome tracking.
• Knowledge of HIPPA and RCW's and other laws related to the maintenance, retention, and confidentiality of patient records.
• Skilled in applying a trauma-informed care approach with people of diverse backgrounds.
• Knowledge of the principles of behavior and motivation.
• Knowledge of community health, housing, financial, and behavioral health resources and criteria for providing services.
• Knowledge of local, state, and federal social service programs and eligibility criteria, including Veteran-specific programs, Medicare and Medicaid.
• Knowledge of Microsoft Office Suite (including Word, Excel, Outlook) or similar programs.
• Knowledge of business letter writing, email communications, and report preparation.
• Understanding of regional programs and initiatives, including partnerships and inter-agency cooperation with other public and private agencies in the region such as MIH in King County and the Regional Crisis Response (RCR) Agency.
• Ability to exercise good judgment and assume responsibility for decisions, consequences, and results having an impact on people, the organization, and quality of service within the assigned area.
• Ability to effectively handle confidential, delicate, and sensitive issues, using tact and diplomacy.
• Excellent interpersonal skills, including the ability to effectively communicate and build and maintain effective team relationships with employees, public officials, and diverse populations.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to maintain and project a calm, informational, and persuasive demeanor in stressful situations.
• Ability to establish and maintain productive professional relationships with City of Kirkland staff, MIH program partners, RCR Agency affiliates, and other community partners.
• Ability to meet the expectations and requirements of internal and external stakeholders; obtain first-hand information and use it for improvements in services; act with community in mind; establish and maintain effective relationships and gain trust and respect.
• Value Diversity, Equity, Inclusion, and Belonging. Understand and support equity and inclusion in policies and practices; work effectively with people from diverse backgrounds, perspectives and lived experience; inspire and encourage fair treatment.

Minimum Qualifications:

• Education: Master's degree in social work, sociology, psychology, human development, or other related field or Associate's license as a social worker, mental health counselor, or marriage and family therapist as defined by WAC 246-809.
• Experience: 1 year of paid experience in a health care setting, including public health or behavioral health.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Must have a valid Washington State Driver's license with 30 days of hire, and ability to remain insurable under the City's insurance to operate motor vehicles.
• Experience working with public safety entities preferred.

Physical Demands and Working Environment:
Must be physically capable of effectively using and operating various items of office related equipment, such as, but not limited to, a personal computer, tablet computer, calculator, copier, scanner and fax machine. Must be able to safely operate a city vehicle.
Must be physically capable of lifting, walking, moving, carrying, climbing, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling. Will navigate rugged terrains and unsanitary public places, homes, and shelters. Ability to carry, don, and doff personal and safety equipment during community response, including N95 mask and eye protection.
Work involves contact with individuals and clients who may be experiencing housing insecurity. The incumbent may be exposed to repeated emotionally disturbing situations, high-stress dynamic situations, hostile and/or aggressive behaviors, which could present a personal risk of harm. Work may require visits to jails and out-of-town locations, emergency rooms, and other medical facilities. May include exposure to bloodborne pathogens or other potentially infectious material (OPIM).
This position encounters foot hazards as defined by the WAC, which may include any of the following: falling objects, rolling objects, piercing/cutting injuries, or electrical hazards.

Selection Process

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf 711.

We are seeking a FORGE Lead Case Manager/Co-Facilitator to join our team.

Starting Salary: $56,000 (Salary)

Contingent Upon Funding- External Research Project. Employment is contingent upon its continued grant support.

We are seeking a FORGE Lead Case Manager/Co-Facilitator to join our team. The University of Kansas School of Social Welfare (KUSSW) and its partner, Cornerstones of Care, will develop and deliver the project, Family Opportunity, Resilience, Grit, Engagement - Fatherhood (Kansas FORGE Fatherhood). Kansas FORGE Fatherhood will serve fathers and father-figures raising a child by improving outcomes in healthy relationships, parenting practices, economic stability, and receive support in accessing community resources to long-term success.

The FORGE Lead Case Manager/Co-Facilitator works under the direction of the Manager of FORGE Fatherhood Project and is responsible for delivering the proposed program model, which includes the evidence-based Strengthening Father Involvement (SFI) curriculum, the evidence-informed financial program Money Habitudes (MH), and individualizing training based on participant's goals and needs as identified in case management. Additionally, the FORGE Lead Case Manager/Co-Facilitator provides case management to fathers and works closely with the Case Managers to ensure participants build relationship skills, gain positive parenting skills, and move towards economic stability.

WHAT YOU WILL DO:

• 
  
• Facilitate workshops, creating a supportive, culturally responsive, and flexible learning environment for fathers
  
• Ensure program implementation supports methods for fathers to work collaboratively with spouses or co-parents.
  
• Provide oversight and guidance to FORGE Case Managers.
  
• Manage a case load of father participants, developing individualized plans to assist them in obtaining healthy relationships, positive parenting skills, and economic stability.
  
• Connect fathers with community resources to assist them in meeting personalized goals.
  

WHAT YOU WILL BRING:

Our ideal candidate will have 2-5 years of child and families services experience and the following:

• 
  
• Bachelor's degree in social work or other human service-related field.
  

• 
  
• Master's degree in social work or other human service-related field and 2-5 years of work experience in child and family services. Licensed by the Behavioral Sciences Regulatory Board to practice in Kansas (LBSW, LMSW, LSCSW, Professional Counselor, LMFT, and/or Alcohol and Drug Counselor) preferred.
  

• 
  
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• 
  
• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• 
  
• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 
  
• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
  • 
    
  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

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Employment Conditions:

Contingent Upon Funding - External Research Project. The project is supported by grant number 90ZJ0128 from the Children's Bureau within the Administration of Children and Families, a division of the U.S. Department of Health and Human Services. Employment is contingent upon its continued grant support[1][PN1] .

Cornerstones of Care is an Equal Opportunity Employer

We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status, or genetic information.

[1] The production of this job posting was supported by Grant Number 90ZJ0128-1 from the Administration for Children and Families (ACF). Its contents are solely the responsibility of the University of Kansas and do not necessarily represent the official view of ACF.

Organization Overview

The National Conflict Resolution Center (NCRC) provides resources, training, and expertise to help people, organizations, and communities manage and resolve conflict with civility. Headquartered in San Diego, NCRC's work reaches across the region and beyond, addressing complex social challenges by equipping individuals with practical communication tools to engage in constructive dialogue—even when the topics are difficult.

Position Summary

The Community Mediation Case Coordinator serves as the first point of contact for San Diego County community members seeking conflict resolution services. This role manages intake and screening, coordinates mediation logistics, provides conflict coaching when appropriate, and ensures timely, accurate documentation in alignment with NCRC protocols and mediation ethics. The Coordinator communicates frequently with clients, mediators, partners, and referring agencies to move cases forward. The Coordinator serves as a knowledgeable representative of NCRC, ensuring that outreach efforts are accessible, culturally responsive, and aligned with the organization's mission to promote constructive dialogue and equitable conflict resolution across diverse communities.

Essential Duties & Responsibilities

Intake & Assessment

•Receive referrals and inbound requests; conduct intake interviews and screen cases for mediation appropriateness.

•Explain program scope, process, confidentiality, and participant expectations; provide information and resources.

•Offer conflict coaching or conciliation when mediation is not appropriate or when parties are not ready to participate.

Case Coordination & Logistics

•Coordinate case logistics, including mediator assignment, scheduling, interpreter needs, space or virtual platform setup, and materials.

•Communicate with clients, mediators, attorneys, courts, and community partners to facilitate case progress.

•Monitor caseload, timelines, and follow‐ups to meet program service standards and turnaround goals.

Documentation, Data, and Quality

•Document all contacts, case notes, agreements, and outcomes in the case management system with accuracy and timeliness.

•Safeguard confidentiality and maintain neutrality in accordance with mediation ethics and NCRC policies.

•Track and report data (e.g., caseload, stage, outcomes, demographics) to support grants, contracts, and continuous improvement.

Client Care & Communications

•Use trauma‐informed, culturally responsive, and inclusive communication practices with all participants.

•De‐escalate highly charged conversations; exercise sound judgment in sensitive situations.

•Provide referrals to community resources when mediation is not suitable or additional support is needed.

Outreach & Education Support

• Raise community awareness about available mediation and conflict resolution services.

•Share program information with partner organizations.

•Attend community events as needed.

•Assist with the preparation of educational materials or presentations.

Minimum Qualifications

•Certificate in Mediation/ADR or 1–2 years of relevant experience (mediation, conflict coaching, restorative practices, or similar).

•Bachelor's degree in a related field (e.g., social sciences, criminal justice, conflict resolution) or equivalent experience.

•Strong written and verbal communication skills; excellent listening and customer service orientation.

•Demonstrated ability to maintain confidentiality, neutrality, and professional boundaries.

•Experience working effectively with diverse communities across cultures, identities, and perspectives.

•Proficiency with Microsoft 365 and the ability to learn case management databases and virtual meeting platforms (e.g., Zoom/Teams).

•Ability to manage competing priorities in a fast‐paced environment with attention to detail and follow‐through.

Preferred Qualifications

•Bilingual or multilingual (Spanish, Vietnamese, Tagalog, Arabic, Burmese, etc.).

•Knowledge of the California court system and community resources.

•Experience with community mediation programs, small‐claims or housing matters, or court‐connected mediation.

Schedule & Work Environment

This is a hybrid position with three in‐office days and two remote days per week based on program needs. Regular in‐office work occurs at the NCRC City Heights location. Schedules may be adjusted to meet client and program requirements, including occasional evenings or weekends for mediations or events. Ability to attend mandatory staff meetings and organizational events is required.

Compensation

Hourly range is $23 -$25/hour (non‐exempt)/Annualized at $47,840 to $52,000. Pay is commensurate with experience and qualifications.

Benefits

•14 paid holidays per year.

•Two (2) weeks of paid vacation annually (accrual policy applies).

•Health stipend.

•Retirement plan with employer 3% match.

Physical Requirements & Work Conditions

Prolonged periods of sitting and computer use; ability to communicate by phone and video; occasional lifting up to 15 pounds for materials or equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Background Check

Employment is contingent upon successful completion of a background check in accordance with applicable laws and organizational policy.

EEO & Inclusion

NCRC is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from diverse backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.

Job Summary

Reports to and is under direct supervision of Case Management Department. Provides ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs. Promotes continuity of care and cost effectiveness through the integrating and functions of case management.

• Coordinates discharge planning to assure that the patient progresses through the continuum of care and is discharged to the least restrictive environment.
• Coordinate the hospital activities concerned with case management and discharge planning.
• Ensure compliance with quality patient care and regulatory compliance.

Required: 

• Minimum of two (2) years utilization review/case management experience or social work experience.

Preferred: 

• Associate degree in healthcare related filed.
• Bachelor’s degree is preferred.
• Licensed professional nurse may be considered.
• Bachelors or Masters Degree in related healthcare field (such as respiratory therapy or social work) may be considered.

Required: 

• Maintain current professional licensure in nursing or professional filed of certification.

Preferred: 

• Appropriate certification in the case management preferred (e.g. Commission for Case Management Certification (CCMC) or Association of Rehabilitation Nurses).

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Req Id  97256 
Department  CASE MGMT 
Shift Days
Shift Hours Worked  7.50
FTE 0.94 
Work Schedule  NYSNA - 7.5 HR
Employee Status A1 - Full-Time 
Union 2004 - NYSNA
Pay Range $40.19 - $50.61/Hourly

Area Coverage - Yadkin & Surry, Elkin, Jonesville, State road , Thurmond

We are offering a $10,000 sign on bonus for our full-time registered nurse case manager position.

As a Home Health RN Case Manager, you will:

• Provide admission, case management, and follow-up skilled nursing visits for home health patients.

• Administer on-going care and case management for each patient, provide necessary follow-up as directed by the Clinical Manager.

• Confer with physician in developing the initial plan of treatment based on physician's orders and initial patient assessment.  Provide hands-on care, management, and evaluation of the care plan and teaching of the patient in accordance with physician orders, under Clinical Manager's supervision.  Revise plan in consultation with physician based on ongoing assessments and as required by policy/regulation.

• Coordinate appropriate care, encompassing various healthcare personnel (such as Physical Therapists, Occupational Therapists, Home Health Aides, and external providers).

• Report patient care/condition/progress to patient's physician and Clinical Manager on a continuous basis. 

• Implement patient care plan in conjunction with patient and family to assist them in achieving optimal resolution of needs/problems. 

• Coordinate/oversee/supervise the work of Home Health Aides, Certified Home Health Aides and Personal Care Workers and provides written personal care instructions/care plan that reflects current plan of care.  Monitor the appropriate completion of documentation by home health aides/personal care workers as part of the supervisory/leadership responsibility.

• Discharge patients after consultation with the physician and Clinical Manager, preparing and completing needed clinical documentation.

• Prepare appropriate medical documentation on all patients, including any case conferences, patient contacts, medication order changes, re-certifications, progress updates, and care plan changes.  Prepare visit/shift reports, updates/summarizes patient records and confers with other health care disciplines in providing optimum patient care

Required Experience/Skills:

• Diploma, Associate, or Bachelor Degree in Nursing

• A minimum of one year of nursing experience preferred

• Strong med surg, ICU, ER, acute experience

• Home Health experience is a plus

• Current and unrestricted Registered Nurse licensure

• Current CPR certification

• Strong organizational and communication skills

• A valid driver’s license, auto insurance, and reliable transportation are required.

Pay Range
•    $49.00 - $69.00 pay per visit/unit
•    $77,200 - $106,200 per year base pay

 

Scheduled Weekly Hours

Pay Range

Description of Benefits

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.