Focus Staffing Services Jobs in Usa
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Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
This role is responsible for ensuring meeting rooms and event spaces are properly set up, equipment is maintained, and all spaces are ready to deliver a seamless experience for meeting hosts and attendees.
The hours are 2pm-10:30pm.
Key Responsibilities:
* Conduct daily and weekly meeting room and equipment inspections, documenting results using a mobile device.
* Print and post daily meeting room schedules to ensure rooms are clearly organized and prepared.
* Maintain and update the AV asset inventory database, including equipment locations and identification numbers.
* Move, arrange, and break down tables and chairs to meet daily meeting and event setup requirements in flexible meeting spaces.
* Transport and set up portable audiovisual equipment across a campus of three buildings.
* Support the setup and teardown of special events, including tables, chairs, linens, skirting, AV equipment, and cabling.
* Ensure all meeting rooms and event spaces are set up according to meeting host requirements and organizational standards.
* Communicate effectively with supervisors, team members, and clients to ensure smooth event execution.
* Follow all departmental safety policies and procedures.
* Perform additional duties as assigned to support meeting and event operations.
Qualifications:
* High school diploma or equivalent required
* AV training or certification preferred
* 2+ years of experience in banquet setup, audiovisual support, or meeting room/event setup preferred
* Strong teamwork and interpersonal skills with the ability to communicate effectively both verbally and in writing
* Excellent customer service mindset with a focus on delivering a positive client experience
* Comfortable using computer equipment and Microsoft Office applications
* Ability to lift and move up to 50 lbs.
and assist with setting up and breaking down folding tables and chairs for large meetings and events
* Ability to frequently walk between buildings and navigate stairs throughout the workday Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Call Center & Customer Service Manager
Location: On-Site in Los Angeles, CA
A nationally recognized, growth-focused home services brand is seeking an experienced and highly organized Call Center & Customer Service Manager to lead and optimize its inbound and outbound customer communication operations. With a mission rooted in delivering best-in-class service to homeowners, this company is modernizing the residential remodeling experience—and this role will be central to that evolution.
This is a high-impact leadership opportunity for a people-centric, data-driven operator who thrives in fast-paced environments and is passionate about building systems, improving processes, and coaching high-performing teams. The right candidate will bring expertise in scaling call center operations while ensuring an outstanding customer journey from the first interaction.
Key Responsibilities
- Lead, manage, and mentor a geographically dispersed team of 15–20 customer representatives across multiple time zones.
- Build and implement performance frameworks including KPIs such as booking rate, conversion rate, response time, and quality scores.
- Develop and maintain call scripts, training documentation, objection handling guidelines, and standardized operating procedures.
- Oversee call monitoring, feedback loops, coaching programs, and QA scorecards to elevate service delivery.
- Manage staffing plans, shift scheduling, and coverage to optimize call flow and availability.
- Collaborate cross-functionally with Sales and Operations teams to ensure smooth lead handoffs and consistent customer communication.
- Own CRM workflows, lead tracking pipelines, and real-time performance dashboards to drive data-backed decisions.
- Identify and implement continuous improvements to reduce lead leakage and increase appointment bookings.
Qualifications
- 5+ years of experience managing customer service or inside sales teams within a call center environment, ideally with a distributed or remote model.
- Proven success designing and executing scalable call center processes and KPI-driven performance management systems.
- Deep knowledge of customer conversion funnels, lead qualification strategies, and service excellence standards.
- Proficient with CRM platforms, data analytics, and reporting tools to monitor performance and guide team development.
- Strong leadership presence with a focus on coaching, accountability, and team culture.
- Experience partnering with cross-functional teams to align customer experience with broader business goals.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
This role supports retail merchandising and creative initiatives by coordinating projects, managing stakeholder communication, and ensuring alignment between creative teams and business partners.
Assignment Details Hours: Monday-Friday 8:00 AM
- 5:00 PM Duration: Contract Pay Rate: $25-$38/hour Environment: Fully onsite, 5 days per week Parking: Parking available Day-to-Day Responsibilities Creative Project Management Manage timelines and deliverables for retail merchandising and creative initiatives Coordinate work across creative teams, merchandising partners, and operational stakeholders Stakeholder Management Serve as the primary point of contact for merchandising partners and internal teams Facilitate communication between business partners and creative teams Reporting & Communication Lead project kickoffs, status meetings, and post-project reviews Prepare project updates, dashboards, and presentations for leadership Communicate project progress, milestones, and potential risks Issue Resolution Address escalations related to timelines, scope, or project delivery Ensure alignment between project requirements and creative execution Ideal Candidate Profile Experience managing creative or retail merchandising projects Strong stakeholder management and communication skills Ability to manage multiple projects and deadlines in a fast-paced environment Experience working cross-functionally with creative, merchandising, and operational teams Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Outlook Strong organizational, planning, and problem-solving skills If you are a creative, detail-oriented project manager who thrives in a fast-paced retail environment, apply to Beacon Hill Associates today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.
We deliver on our promise every day to protect livelihoods and futures.
We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.
Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.
Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.
Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.
Align sales and marketing strategies by working closely with executive leaders and field leadership.
Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.
Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.
Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.
Serve as the primary liaison with mutual fund and managed‑money partners.
Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.
Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.
Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.
Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.
Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.
FINRA Registered Representative Series 7 & 24 and 65/66.
CFP preferred.
Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.
Excellent communication and organization skills as well as the ability to maintain confidentiality required.
Strong customer service and public relations skills required.
Experience managing in a highly matrixed organization is preferred.
Extensive travel required and valid driver's license.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
SUMMARY
This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.
RESPONSIBILITIES
- Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
- Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
- Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
- Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
- Prepare service estimates, manage service reports, and support billing and quality documentation processes.
- Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
- Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
- Perform regular safety and compliance audits related to service and facility operations.
QUALIFICATIONS
- Bachelor's degree required.
- Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
- Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
- Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
- Proven customer-facing communication skills with a professional, solutions-focused approach.
- Strong organizational skills with attention to detail and follow-through.
- Proficiency with standard business software; experience with ERP or CRM systems is a plus.
BENEFITS
- Competitive base compensation with performance-based bonus opportunities.
- High-visibility regional leadership role with strong ownership and decision-making impact.
- Blend of hands-on technical work and leadership responsibilities for continued skill growth.
- Opportunity to work directly with customers and advanced CNC technologies.
- Comprehensive benefits package supporting long-term career stability.
The role ensures uninterrupted customer service, timely payment processing, and professional front-desk coverage to maintain departmental workflow and service standards.
• Key Responsibilities • Provide in-person customer service support in a high-traffic lobby environment • Answer and route incoming phone calls with professionalism and accuracy • Process payments and issue receipts in accordance with departmental procedures • Maintain organized front desk operations and assist with general administrative support • Minimum Qualifications • Prior customer service or front desk experience in a professional setting • Experience handling payments or cash transactions • Strong communication skills and ability to manage multiple tasks in a fast-paced environment • Core Tools & Systems • Multi-line phone systems • Payment processing systems / Point-of-Sale (POS) systems • Microsoft Office (Outlook, Word, Excel) • Basic office equipment (scanner, copier, printer) Preferred Skills • Experience in municipal or public-facing office environments • Strong attention to detail and accuracy in financial transactions • Ability to remain professional and composed under pressure Legal Notice By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
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In this role, you will assist individuals with application intake, enrollment, and documentation verification while providing excellent customer service.
The ideal candidate is organized, detail-oriented, and comfortable communicating with individuals from diverse backgrounds.
This position plays a key role in helping eligible residents access energy and water assistance programs while ensuring applications meet program guidelines and compliance standards.
Key Responsibilities for a Customer Service Representative Connect with MEAP and WRAP applicants to assist with intake and enrollment activities Provide excellent customer service by answering applicant questions via phone and email Collect and verify required documentation for program eligibility Accurately enter applicant information into internal databases Process MEAP and WRAP applications submitted through the online portal Refer applicants to success planning appointments when applicable Provide support for Low-Income Self-Sufficiency Plan (LSP) application validation Assist internal teams and partner organizations with program coordination and training Maintain accurate records while ensuring compliance with program requirements Support additional program-related tasks as needed Qualifications for a Customer Service Representative High school diploma or equivalent required 1–3 years of customer service, call center, or administrative experience Strong organizational and communication skills Ability to handle high call volumes and sensitive situations professionally Experience working with individuals from diverse socioeconomic backgrounds Ability to work both independently and within a team environment Preferred Skills for a Customer Service Representative Experience in social services, nonprofit, public health, or community programs Knowledge of energy assistance programs or government aid programs Strong attention to detail and data accuracy Technical Skills for a Customer Service Representative Proficiency in Microsoft Office (Excel, Outlook, Teams) Comfortable with data entry and database systems .
Job Description
Hollmeyer HVAC and Mechanical is hiring for a well rounded, self motivated team player to grow with our expanding company. Our mission is to provide unmatched service excellence and accountability, the customers satisfaction and trust is our primary goal.
Our main areas of focus are service, maintenance, projects and installation on commercial buildings, industrial facilities and some residential with all types of equipment including boilers, chillers, hydronic systems, gas packs, split systems, heat pumps, exhaust/make up air systems, building automated control systems, VFD's, pumps, boxcar units, vav and fpb boxes, vrf systems etc in the hvac related trade. Hollmeyer HVAC does work on refrigeration and we are gladly accepting resumes from technicians with that background as well. We aim to provide a low stress working environment where our employees know how much they are valued. The majority of our work is primarily in the Salem area, Monday through Friday, 7:30 to 4:00 with occasional after hours service calls. With our specialized approach to preventative maintenance tasking we catch repair items before they cause an unplanned service call and the customers we have appreciate what we do and are eager to work with us.
Benefits
* Journeymen $35-$47 per hour
* Apprentice $25- $35 per hour
* Hollmeyer HVAC covers 100% of health, vision and dental insurance for their employees and their families
* 401k company match up to 5% employee contribution
* Quarterly and annual bonuses
Job Duties
* Responsible for servicing and maintaining customers equipment and facilities to a higher standard than our competitors.
* Layout out and execute small jobs including piping, ducting, wiring etc.
* Coordinate with internal team and customer on scheduling, job/material/vendor needs, etc.
* Exercising and maintaining a positive relationship with customers, vendors and team members with a high level of communication skills.
* Perform work as directed.
* Be open to sharing your knowledge and learning from your team.
* Ensure excellence in your work and in those around you per industry standards.
* Possess an ability to work well in the digital world. All of our paperwork is digital and we use several apps in our day to day processes.
* Appearance must be kept professional
Preferred Qualifications
* Completion of a formal technical training program in the HVAC trade (Not Required)
* 5 years experience minimum in the field as a service technician (Required)
* Must comply with safety standards and processes
* EPA Certification
* Limited energy class B license holder or capable of getting (Not Required)
* Detail, fabricate and install sheet metal
* Team player
* Posses a positive attitude
* Able to lift 100 pounds
* Ability to climb ladders and work in close spaces
* Clean Driving Record
Apply today! We're looking forward to hearing from you! Company Description
Hollmeyer HVAC is a full service industry provider with years of experience in every aspect of the HVAC industry-from installation to service, maintenance and seasonal management. During this time, we have developed a niche for properly maintaining each specific component of our customers' systems to increase longevity, peak performance and efficiency. This is done by tailoring our maintenance tasks to focus on the items that prevent failure. As a result, we can diagnose issues early and preplan repairs before a catastrophic and expensive failure. We also work with our customers to develop a cost effective plan if necessary.
We strive for the highest level of customer service and satisfaction and approach every project with a goal to earn and retain your trust and building a lasting partnership.
Company Description
Hollmeyer HVAC is a full service industry provider with years of experience in every aspect of the HVAC industry-from installation to service, maintenance and seasonal management. During this time, we have developed a niche for properly maintaining each specific component of our customers' systems to increase longevity, peak performance and efficiency. This is done by tailoring our maintenance tasks to focus on the items that prevent failure. As a result, we can diagnose issues early and preplan repairs before a catastrophic and expensive failure. We also work with our customers to develop a cost effective plan if necessary. \r
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We strive for the highest level of customer service and satisfaction and approach every project with a goal to earn and retain your trust and building a lasting partnership.
Russell Tobin's client, a multinational retail company, is hiring a Customer Service Representative in Germantown, WI.
Job Title: Customer Service Representative
Duration: 0–4 months (Temp-to-Perm)
Work Hours: Monday – Friday, 8:00 AM – 5:00 PM (1-hour unpaid lunch, 2 × 10-minute paid breaks)
Location:Germantown, WI 53022 (Onsite)
Pay Rate: $18 - $20/hour
Start Date: ASAP
About the Role
We are seeking a Customer Service Representative to provide outstanding support to our customers. This position involves processing orders, answering customer inquiries, tracking shipments, and maintaining accurate records. Successful candidates may have the opportunity to convert to full-time.
Key Responsibilities
- Process orders via phone, email, or paper purchase orders.
- Handle incoming customer service calls and route to appropriate personnel.
- Manage back orders and communicate status updates to customers.
- Prepare custom paperwork for international shipments and invoice orders.
- Track customer shipments and maintain organized files.
- Assist with customer mailings and other duties as assigned.
Required Qualifications
- High school diploma or GED (flexible with equivalent experience).
- 1–2 years of customer service experience.
- Reliable transportation (work location not near public transit).
- Experience taking orders via phone and email.
- Strong communication and basic math skills.
- Proficiency with Microsoft Word, Excel, Access, and relevant CRM programs.
Preferred Attributes
- Strong attention to detail.
- Critical thinking and problem-solving abilities.
- Customer-first attitude with a focus on service excellence.
Physical Requirements
- Ability to occasionally lift/move up to 30 lbs.
- Regularly required to sit, use hands, talk, and hear; occasionally stand, walk, reach.
Additional Information
- Background check required (no drug screening).
- NET 90 payment terms (pay when paid).
- A tenure-based discount applies after 13 months of continuous service.
- Mandatory OIG/GSA/OFAC Exclusion Screenings for all contractors.
If you are detail-oriented, customer-focused, and ready to join a dynamic team, we want to hear from you!
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Job Title: Customer Service Supervisor
Location: 3Z Brands / Southerland Mattress Factory – Antioch, TN
Schedule: On Site in Antioch, TN; Full Time, Monday - Friday, Day Hours
About 3Z Brands
3Z Brands is a dynamic and growing company uniquely positioned as both a manufacturer and wholesaler, and retailer, giving us a strategic advantage in the marketplace. With exciting growth initiatives ahead, we are building an exceptional team to drive our success. Our core values—care, commitment, and curiosity—guide everything we do. We are committed to fostering an inclusive and supportive workplace where all team members feel valued and respected.
Job Summary
We are seeking a detail-oriented and customer-focused Customer Service Supervisor to support both American Adjustable and Southerland Mattress operations. This leadership role is responsible for managing adjustable bases and mattress products while also providing frontline supervision, workflow coordination, and team support within the Customer Service department.
Responsibilities
- Uphold company policies and procedures while ensuring a positive customer experience.
- Provide daily oversight and support to Customer Service team members.
- Serve as the primary escalation point for complex customer issues and high-level concerns.
- Monitor team workload distribution to ensure balanced productivity and timely response.
- Review and approve credits, warranty determinations, and exception requests as needed.
- Train and onboard new team members on systems, processes, and service standards.
- Develop and maintain standard operating procedures (SOPs) for customer service processes.
- Conduct quality assurance reviews of calls, emails, and order entry accuracy.
Qualifications
- Previous customer service experience required.
- Prior leadership, lead, or supervisory experience.
- Experience supporting technical or mechanical products is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and order entry systems.
- High attention to detail and data accuracy.
- Ability to manage multiple priorities and adapt to shifting demands.
- Demonstrated ability to lead, coach, and motivate a team.
- Strong problem-solving and decision-making skills.
- Bilingual a plus
Benefits
- Comprehensive medical, dental, and vision insurance
- Paid Holidays
- 401(k) program with matching
- Supportive, team-focused workplace
- Opportunity to be part of a fast-growing, purpose-driven company
All applicants must be authorized to work in the United States. 3Z Brands conducts a pre-employment drug test and background search upon hire.
Join Our Team at Yacht Haven Grande Miami
Are you looking for an exciting career opportunity? IGY Marinas strives to be the leading globally integrated network of iconic marina destinations and the most trusted and recognizable brand in nautical services and hospitality.
Summary:
The Guest Services Coordinator is the face of the marina, responsible for delivering a seamless and exceptional guest experience through professional, proactive, and courteous service. This role supports daily operations by managing guest relations, reservations, administrative processes, and event coordination, ensuring every interaction upholds IGY's world-class standards of hospitality and professionalism.
Core Competencies:
- Customer Focus and Service Excellence
- Professional Appearance and Demeanor
- Attention to Detail and Accuracy
- Accountability and Reliability
- Communication and Interpersonal Skills
- Problem Solving and Adaptability
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Provides service to marina guests that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality and delivery commitments are met.
- Makes and confirms reservations, verifies arrival and departure times and arranges for baggage handling and other services requested by guests; maintains records of slip availability.
- Greets and registers guests; provides escort instructions to Dock Assistants coordinating appropriate guest and luggage transportation.
- Manages all guest financial transactions; verifies guest credit status and issues charge cards where applicable; posts charges such as moorage, power, water, food, liquor, or telephone to ledger; computes final bills and collects appropriate payments.
- Answers guest inquiries and provides information pertaining to restaurants, mechanics, travel, provisioning, florist, carpenters, medical, painting, entertainment, laundry services, safety inspections, varnishing, and legal services.
- Issues facility security ID and supports marina and facility security teams in their security related efforts; reports disturbances in marina office area to superiors and maintains general vigilance.
- Transmits and receives telephone messages, date stamps, sorts, and racks incoming mail and messages, and coordinates delivery of same.
- Makes restaurant, transportation, or entertainment reservations and tour arrangements at guests' requests.
- Manages, supports, and administers all required internal and IGY reporting including utility files, key metrics, occupancy data, revenue analysis, etc.
- Assists IGY accounting and the marina management team with various administrative tasks including general accounting requirements, permit/license tracking and filing, training logs, third-party service contracts, accounts receivable, accounts payable, etc.
- Deposits guests' valuables in marina safe.
- Maintains VHF radio and in-person communication with vessels, Marina staff and marina management.
- Adheres to and upholds all marina health and life-safety protocols and actively participates in all related training exercises and drills.
- Ensures that guest reception areas are always clean and tidy and not in need of repairs.
- Ensures package room is organized daily.
- Ensures that incoming and outgoing telephone calls are handled promptly, correctly, and courteously.
- Ensures that all daily opening, daily closing, and month-end closing procedures - as defined and updated by IGY corporate finance occasionally – are completed to a high degree of accuracy.
- Assist the RD-Americas (Brian) with staff training at other IGY locations.
- Assist with Trident member related concierge tasks (welcome gifts, special arrangements, Padel, Transportation, etc.).
- Coordinates marina guest events and health classes (yoga, etc.) to include planning, invitations, etc.
- Lead on all USCG related matters (documentation, records, training, etc.).
- Any other duties as assigned by the immediate supervisor and Marina Manager
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Education/Experience:
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
VHF Operator's certificate and basic first aid preferred.
Professional Standards:
Employees are expected to present themselves in a manner that reflects the marina's commitment to excellence and luxury service.
- Appearance: A polished, neat, and professional appearance must be maintained at all times while on duty. Uniforms should be clean, pressed, and worn according to IGY standards.
- Professionalism: Employees must demonstrate courtesy, discretion, and service excellence in all guest and team interactions.
- Punctuality: Timeliness is essential to marina operations. Employees are expected to arrive on time, prepared to begin work, and adhere to assigned schedules consistently.
- Representation: As front-line ambassadors of IGY Marinas, employees are expected to uphold the organization's values, integrity, and reputation in all interactions, both on and off the property.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee may work near or around toxic or caustic chemicals while wearing proper personal protection equipment and following strict company safety standards. The employee is occasionally exposed to risk of electrical shock.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and stand. The role involves frequent use of hands and arms for reaching and manipulation of objects and the occasional requirement to stoop or crouch. Regular communication both verbal and auditory is required. Specific vision abilities include close vision, peripheral vision, depth perception, and ability to adjust focus. This role requires continuous and frequent use of the computer, printer, keyboard and other related equipment.
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Anderson & Howard is looking for a proactive and client‑focused Service Account Executive to manage key customer relationships and support our growing electrical service division. In this role, you’ll partner with service field leaders / technicians, project coordinators, business development and leadership to deliver high‑quality electrical service solutions across commercial and industrial environments.
What You’ll Do
- Manage and grow a portfolio of service clients
- Respond to service requests and coordinate scheduling with internal teams
- Develop proposals, quotes, and small‑project opportunities
- Support contracts, COIs, and service documentation
- Identify upsell opportunities and maintain strong customer relationships
- Ensure service delivery aligns with A&H standards and safety expectations
What We’re Looking For
- 3+ years in electrical service, account management, or customer‑facing construction roles
- Strong communication and relationship‑building skills
- Ability to read/interpret scopes of work or basic electrical drawings
- Highly organized; able to manage multiple clients and requests
- Proficient with Microsoft Office; experience with service management platforms a plus
Why Anderson & Howard?
Join a trusted, established electrical contractor known for quality, responsiveness, and keeping businesses LIVE™. You’ll work with a supportive team, with opportunities for growth, and the ability to make a direct impact on customer experience.
Are You Ready to Build Your Next?
If you’re driven by ownership, craft, and collaboration—you want your work to matter and keep businesses live—you’ll thrive here. Come grow with us.
2-3 onsite days per week at 1855 Folsom St in San Francisco.
Responsibilities: Manage daily operation of the Payment Plus virtual pay program.
Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.
Assist with Payment Plus and Card Programs campaigns.
Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.
Research invoices/vouchers to resolve payment issues.
Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.
Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.
Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.
Work with end users to determine needed system changes and translate them into coherent timing solutions.
Provide continual training to end users on Corporate Card and Procurement Card programs and system features.
Troubleshoot and provide solutions for any system problems or bugs.
Provide excellent customer service to departmental users and vendors.
Ensure work queues are managed within Service Level Agreements (SLA).
Create and run departmental reports for operational monitoring and ad-hoc analysis.
Perform other AP and Card Programs related duties as assigned.
Requirements: At least 5-10 years of experience in the Accounting and Finance field.
Fluency in written and spoken English.
Strong Excel and data analysis skills.
Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).
Required Skills: Excellent written and verbal communication.
Strong attention to detail.
Strong analytical and reporting skills.
Good reading comprehension skills.
Ability to handle sensitive situations with tact.
Bright, quick learner.
Preferred Skills: College degree preferred.
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
