Flexispot Table Rst Error Jobs in Usa
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RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
- Mail Table Operator is responsible for the efficient and accurate set-up operation and maintenance of mailing equipment, including wafer sealers and tabbers.
- Set up, adjust and operate a variety of auxiliary binding machines containing several cutting heads, control surfaces or other attachments (i.e. inkjet and mailing devices, case making & decorating equipment, folders, cutters, collators, stitchers, drills, binding/gluing machines)
- Sheets into final books, catalogs, manuals, directories, magazines or other completed products
- Inspect equipment for safety issues
- Make needed adjustments to coordinate the multiple work stations on a single machine
- Direct crew though all aspects of production
- Monitor quality, output and productivity
- Job requires the ability to exert up to 20 to 50 lbs. of force occasionally, and/or up to 10 - 25 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
- Responsible for training and supporting new and existing team members as assigned.
- Available to work overtime as necessary.
- Second Shift Hours: 3 pm to 11 pm
• Ability to read and interpret written work orders or other job specifications containing bindery requirements which indicate the number and sequence of machine operations required to complete the work and to maintain dimensional accuracy in accordance with instructions provided; independently makes decisions on the type of equipment to be used
• Must be able to calculate distances, clearances, and fits in combining machines
• Skill in using the full range of standard and specialized tools and devices to adjust and maintain the functional accuracy and operating conditions of the bindery machines
• General knowledge of the more complex bindery machines (i.e. fully automatic binding machines (perfect binders), multiple station collators and multiple folding units, either individually or combined) to perform the full range of standard and specialized folds of printed materials
• Thorough knowledge of the set up, operating requirements, procedures, capabilities and limitations of one or more bindery machines to perform the full range of standard and specialized folding, collating and cutting of printed materials to complete a combined finishing product
• Knowledge of the quality and machining requirements of various coated and uncoated types of paper stock
• Skill in setting up and adjusting machines for finishing operations and to refine such adjustments for the weight, color, machinability and quality of paper stock being used and to prevent machining impressions on the printed materials
The salary range for this role at the noted RRD location is $19.91 to $28.42/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
We specialize in delivering cutting-edge, future-ready enterprise solutions across various industries, including Manufacturing, Distribution, Financial Services, Life Sciences, Healthcare and Retail.
With a team of 120+ experts, we empower businesses by offering advanced, scalable, and efficient solutions in: Enterprise System Applications: Specializing in Workday, Salesforce, and Oracle Cloud.
Artificial Intelligence (AI) & Automation: Delivering Agentic AI-driven solutions, Robotic Process Automation (RPA), and Business Process Automation (BPA) to optimize operations.
Document Management and Automated Workflows.
Our mission is to empower businesses with innovative technology that drives efficiency, automation, and digital transformation, all built upon our core values of Integrity, Innovation Excellence, and Customer Success.
The Opportunity RST Solutions is looking for a highly motivated and ambitious Business Development Representative (BDR) to join our dynamic sales team.
This is a critical, entry-level role for an individual with 1-3 years of B2B sales experience who is eager to launch a successful career in technology sales.
You will be the frontline of our growth, responsible for identifying and generating new business opportunities across various industries for our portfolio of cutting-edge solutions.
Key Responsibilities Lead Generation & Qualification: Proactively research and identify potential client accounts and target contacts that align with RST Solutions’ ideal customer profile.
Execute high-volume outreach via phone calls, emails, and social selling (e.g., LinkedIn) to engage and qualify new leads.
Articulate RST Solutions' value proposition clearly and compellingly to potential clients, focusing on how our solutions (SAP, Oracle, AI, Automation) can solve their business challenges.
Pipeline Management: Qualify leads based on established criteria (e.g., BANT—Budget, Authority, Need, Timeline) and nurture prospects to generate well-qualified sales opportunities.
Schedule discovery meetings and hand off qualified leads to the Account Executive team.
Accurately track and manage all sales activities, pipeline updates, and prospect information in the CRM system.
Collaboration & Learning: Work closely with Account Executives and Marketing teams to develop targeted outreach strategies and optimize messaging.
Continuously learn about our diverse technology solutions and the latest trends in ERP, AI, and Automation.
Entry Level Healthcare IT Analyst
Start Your Career in Healthcare Information Technology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor’s Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
Offering a Sign on Bonus! Performs polysomnography, scores records and performs routine maintenance and calibration of testing equipment.
Performs related clerical work and documentation required to effectively maintain all clinical and operational aspects of the Sleep Disorders Center.
Evaluates patients for sleep related breathing disorders and other sleep abnormalities including but not limited to seizure disorders and narcolepsy.
Must be a graduate of a Respiratory Care Program; or have completed the A-STEP program from the American Academy of Sleep Medicine; or be a graduate of a CAAHEP program (Commission on Accreditation of Allied Health Education Program).
Must have the RPSGT credential from the BRPT or SDS credential from the NBRC or RST credential from the American Board of Sleep Medicine.
If candidate does not have the RPSGT, RST or SDS credential, must be a Registered Respiratory Therapist from the NBRC and be licensed as a Respiratory Care Practitioner (RCPC) by the IPLA and pass the RPSGT, RST or SDS within 1 year of being eligible to sit for the exam.
Must have current basic CPR certification.
Prefer 1 year experience working as a Polysomnographer.
Prefer 6 months experience working with pediatric patient populations.
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Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
We are building a Business Operations Center of Excellence, and we need a Product Data Analyst to serve as the "Guardian of the Golden Record." In this role, you are the absolute owner of product data integrity as it relates to the digital customer experience. You ensure that every item we sell is accurately represented across every touchpoint—from our ERP and PIM to our website storefront and marketing feeds. This is not a data entry role; it is a high-impact technical logic and investigation role. You will work directly with our Data Platform and Software Engineering teams to define business rules, audit data health via complex SQL, and troubleshoot data transmission errors before they impact the customer.
Responsibilities
- Storefront Governance: Serve as the absolute owner of product data integrity within the PIM. Ensure that all storefront-critical attributes (pricing, dimensions, weights, image links) are accurate and standardized for a seamless customer experience.
- Technical Data Auditing: Write and run complex SQL queries against our centralized database to identify anomalies, "orphan" records, and data hygiene issues that need resolution. You will be expected to query across multiple schemas to validate data consistency between systems.
- Feed Logic & Mapping: You will manage the logic of how data translates from our PIM to external endpoints. You will ensure that our products appear correctly on Google Shopping, Meta, Amazon, and other marketplaces by managing feed rules and mapping definitions.
- API Payload Analysis: You will act as the first line of defense for data transmission errors. If a product isn't showing up on the site, you will review the JSON/XML response bodies to determine if it is a data payload error or a software code bug.
- Cross-Functional Impact Analysis: You will act as the gatekeeper for data changes, predicting downstream impacts (e.g., "If Merchandising changes this Category Name, it will break the Finance reporting filter").
- Hygiene Logic Definition: You will partner with our IT/Database team to define automated health checks. You identify the "rot" (bad data patterns), and they implement the database constraints to stop it.
What You Will NOT Do (The Boundaries)
- No Web Development: You are not a Front-End Developer. You do not write HTML, CSS, or React code. You ensure the data powering those components is 100% accurate.
- No Manual Data Entry: Your job is not to copy-paste descriptions. You build the systems, bulk processes, and logic that ensure data quality at scale.
- No Database Administration: You do not manage server uptime or schema changes (IT owns this). You own the quality of the records inside the database.
Intersection with Technical Teams
- With IT (Database Mgmt): IT owns the infrastructure and schema; you own the quality of the data within it. When you identify a systemic issue (e.g., "5,000 orphan records"), you partner with IT to implement the technical fix (scripts/constraints).
- With Software Engineering (Commerce): If a product is missing from the site, you check the data payload. If the data is correct, you hand off to Engineering, confirming it is a code/caching bug rather than a data error.
Experience, Skills, & Ability Requirements
- 5-8 years of experience in Data Management, PIM Administration, or technical eCommerce Operations.
- SQL Proficiency: You are comfortable writing queries beyond simple SELECT *. You should be proficient with CTEs (Common Table Expressions), Window Functions (e.g., Rank, Lead/Lag), Subqueries, and complex Joins to act as a forensic data investigator.
- API Fluency: You can read and understand JSON and XML. You know what a valid payload looks like and can spot formatting errors or missing keys.
- Data Manipulation: You are an expert at handling large datasets (CSVs, Excel) and understand data types, formatting standards, and normalization concepts.
- You love hunting down the root cause of an error. You don't just fix the wrong price; you find out why the price was wrong and build a rule to stop it from happening again.
- You have high standards for accuracy. You understand that a wrong weight in the system means a financial loss on shipping for the business.
Bonus Points (Nice-to-Haves)
- Familiarity with Visio/Lucidchart to visualize data flows.
- Ability to build simple dashboards in Tableau to track data health scores.
- Basic familiarity with Python or R for data manipulation.
What We Offer
- Health, dental, and vision benefits
- Paid parental leave
- 401(k) with employer match
- A culture of meritocracy that fosters ongoing growth opportunities
- A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
The Payroll Processor is responsible for accurately processing a weekly payroll for employees, ensuring compliance with federal, state, and local regulations. This role involves analyzing payroll data, preparing reports, and addressing payroll-related issues. The ideal candidate has strong analytical skills, attention to detail, and experience with payroll software.
$27.88 $31.73 DOE; M - F, 8-5.
Duties and Responsibilities: The Payroll Processor will be responsible for the following, as well as the handling of other key HR functions and tasks as needed/assigned:
Payroll Processing:
- Prepare and process weekly multi-state/multiple entity payroll for 700+ employees, including salaried, hourly, and Union Workers. Ensures compliance with company policies, union agreements, and federal/state regulations.
- Enter and maintain information in HR/Payroll system. May include employee terminations, commissions, bonus payments, Union deductions, time adjustments, etc.
- Ensure accurate calculation of wages, overtime, deductions, and benefits.
- Enter and monitor wage assignments and garnishments to ensure accurate processing and payment by payroll services provider.
- Review timesheets, wage computation, and other information to detect and reconcile payroll discrepancies.
- Issue or reissue physical replacement checks due to payroll errors or terminations.
- Maintain Payroll and HR system tables including deduction calculations and update payroll calendars.
- Research and analyze payroll processes and suggest restructuring for efficiency and improving workflow. Resolve any process defects and weaknesses. Fine tune procedures to help maintain proper internal controls and increase payroll accuracy and efficiency.
- Interface with payroll processing provider to resolve database and payroll processing issues.
- Assist with year-end tasks, including annual payroll balancing reports and W-2 processing tables.
Union Reporting:
- Prepare and submit monthly union reports, including contributions for health, pension, and other benefits as stipulated in union agreements. Balance to payroll reports and issues payments to appropriate entities.
- Ensure accurate tracking of union dues and remittances to the appropriate union organizations.
- Lead periodic required Union audits.
- Maintain appropriate job titles, salary grades, and deduction calculations in software system to ensure compliance with Union Collective Bargaining Agreements.
- Serve as point of contact for union representatives and respond to inquiries regarding reporting and payments.
Compliance and Reporting:
- Maintain compliance with federal, state, and local payroll laws and regulations.
- Review payroll service tax documents, such as quarterly and annual reports for accuracy and timely filing.
Data Management:
- Monitor system to ensure accurate payroll records, including employee information, tax exemptions, and direct deposit details.
- Monitor new employee onboarding in HR system, including I9 processing and verification, and enter additional information that is not included in employee self-service onboarding into employee HR/Payroll records.
- Maintain HR and Payroll systems tables, including deduction tables for appropriate calculation rates.
- Maintain software to ensure accuracy of paid time off accruals per non-Union and Union paid time off programs.
- Generate regular payroll and union-specific reports for internal stakeholders, including finance and senior management. Reconciles payroll-related general ledger issues.
Audit and Analysis:
- Conduct regular audits to ensure Data Base integrity and accuracy; identify discrepancies; research cause and offer solutions for resolving inaccuracies.
- Analyze payroll data to provide insights and recommendations to management.
- Prepare ad-hoc HR and payroll reports and analyze as needed.
Employee Support:
- Address and resolve payroll-related inquiries and issues from employees.
- Instruct employees and managers on payroll policies and procedures.
Other Key HR Functions:
- Although the core function of this position will be payroll processing, this employee will be involved in multiple other key HR tasks.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Bachelor's degree in accounting, Finance, Human Resources, or related field preferred or a combination of education and experience.
- Certified Payroll Professional (CPP) or similar certification is a plus
- 3+ years of payroll processing within a multi-state environment AND PR/HR analyst experience.
- Familiarity with payroll software. UKG experience is a plus.
- Significant knowledge of payroll administration, including wage and tax law and state and federal regulations.
- Comprehensive knowledge of payroll reporting and payroll tax filing requirements.
- Proven Ability and experience learning new software systems easily.
- Proficient with Microsoft Office Suite, particularly Word, PowerPoint and Outlook; intermediate Excel skills a plus.
- Strong interpersonal skills and ability to work both independently and as part of a team required.
- Ability to handle and protect sensitive and confidential information.
- Critical thinking mindset and strong analytical skills, with ability and desire to dive into situations and bring them to an effective resolution.
- Independent project management skills with ability to multi-task, prioritize, and work collaboratively in a fast paced, changing organization within time sensitive deadlines.
- Strong communication skills and comfortable communicating in a very professional manner to employees at all levels of the organization.
- Genuine interest in taking on more responsibilities and challenges involving additional complexity. Personal responsibility and process ownership that drives high-quality results
- Demonstrated ability to organize, prioritize and manage multiple assignments in a fast-paced environment to meet strict deadlines with efficiency and accuracy.
- Ability to pass background check and drug screen.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence, as well as the ability to speak effectively before groups of customers or employees of the organization is needed.
Mathematical Skills: This position requires the ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.
Computer Skills: Excellent computer skills including Microsoft Office. Experience in payroll software; UKG payroll a plus.
Reasoning Ability: Ability to interpret a variety of instructions furnished in oral or written form. Ability to use sound judgment and problem-solving skills.
Attendance Demands: The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Attendance is required Monday through Friday within normal business hours as established by Management. This position requires consistent attendance and punctuality with appropriate coverage when away. Once fully trained, this position has the potential to work according to a hybrid schedule. The hybrid work schedule will be based upon department needs, quality of work performed, as well as the demands of the unique workload at any given point of the year.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel; and required to speak, read, and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform
Legacy Salmon Creek Medical Center is Southwest Washington’s most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more.
The birth of a child is exciting, intense, and deeply meaningful — and you understand the full range of emotions that come with it. That’s why you work to create an environment that is safe, welcoming, and nurturing for patients and their families.
Whether you're supporting care in Labor & Delivery, Family Birth Centers, or Newborn Nurseries, you bring both compassion and clinical skill to every moment. From ensuring surgical sites are sterile and fully equipped, to providing basic patient care with a gentle touch, you embody Legacy’s mission: making life better for others.
If this sounds like you, we invite you to apply for this Surgical Technologist position.
Responsibilities:Functions as part of a multi-disciplinary team delivering family-centered care across Women’s Services units, including Labor & Delivery, Family Birth Centers, and Newborn Nurseries.
Assists at the surgical field, passing instruments and supplies to other members of the surgical team.
Participates in the preparation and setup of surgical suites, maintaining sterile technique while managing instruments and supplies for various procedures.
Provides basic patient care and unit support under the direct supervision of a Registered Nurse (RN).
Performs a broad range of essential tasks that support safe and efficient patient care, but do not require RN-level licensure or skills.
Experience:
- 1 year Surgical Technologist experience preferred.
- Women’s Services experience preferred.
Education:
- Graduation from an accredited Surgical Technologist program or completion of a military training program for surgical technologists.
OR
- High school diploma or equivalent, and
- As of January 1, 2017, in lieu of the formal Surg Tech training program requirement, may substitute professional experience if candidate has worked 2 out of last 3 years as Surgical Technologist.
Skills:
- Basic level patient care skills per requirements of the position.
- Basic medical terminology.
- Keyboard skills and ability to navigate electronic systems applicable to job functions.
- Ability to understand and apply principles of sterile technique and surgical procedures within the scope of the position
- Able to work in a fast paced environment and prioritize multiple assignments.
- Flexibility and willingness to adapt to a changing environment and circumstances.
- American Heart Association approved BLS certification required.
- For new hires after July 1, 2016 not meeting the previous experience provision noted in the Education section:
- Current certification as Surgical Technologist or certification as Surgical Technologist within 12 months of graduation from Surg Tech program.
- Washington: Registered Surgical Technologist (RST) with State of WA required.
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here:
Work Shift
Job Summary:
This is a liaison position requiring clinical experience, self-direction, attention to detail and follow-up, and ability to communicate effectively with staff, patients, families and the public. In conjunction with physicians and members of the Sleep Center Teams, the Sleep Navigator is responsible for guidance and coordination of services for sleep disordered screening patients and their caregivers through the continuum of care.
Core Responsibilities and Essential Functions:
Patient Coordinator and liaison * Receive incoming referrals from others. * Help coordinate and schedule patients for appropriate clinical follow up. * Coordinate patient follow through and provide daily status updates to WellStar Sleep Medicine and the WellStar Sleep Centers Ex. Director * Work with Program/Unit Manager, and others to address Program expectations related to patient care outcomes. * Provide clinical guidance and administrative support to others on team when needed. * Work with referring physician /office staff to ensure patients have completed all diagnostic tests and results are available. * Observe in other related units as clinically warranted or requested by patient or physician. * Contact patients for missed appointments. * Serve as a liaison between patient and physician team for information related to results. Identify patients. who will benefit from navigation and assistance with barriers including but not limited to: insurance, financial issues, need for personal support, mobility or sensory deficits, transportation and language. * Collaborate with all members of the Program (support staff & physician review team) to provide quality comprehensive care to patients. * Prepare result letters, schedule follow-up appointments and disseminate screening results to patients and ordering physicians. * Evaluate outcomes of interventions and services and revise strategies as needed. * Be available to patients and staff as resource for information, schedules, test results, questions and concerns. * Use Evidence Based practice to provide guidance related to cancer screening. Coordinates and takes. * direction from Sleep Medicine/Medical Director on maintaining best practices. Information Management * Establish and maintain records for each patient as needed. * Gather and disseminate patient record / information to appropriate personal in a timely manner. * Facilitate Performance Improvement activities with primary focus on patient outcomes and program efficiency. * Coordinate / participate in meetings, and committees as needed. Professional Practice * Manner and dress reflect image of professional health care provider in World Class Health setting. * Demonstrate outstanding written, verbal, non-verbal and interpersonal communication skills. * Possess current knowledge about disease, therapy, diagnostics, technology etc. by seeking and participating in formal and informal education opportunities * Work with Program Manager to coordinate professional education for the staff and the community. Marketing * Identify or assist in developing appropriate multimedia education material with input and approval of Disease Site Team and Marketing Department. * Provide and document initial and ongoing education to patients and caregivers about disease, , therapy, treatment, diagnostic procedures, and other information presented at clinic visits. * Participate in community outreach related services related to clinical area. * Use adult learning principles when developing or presenting information. Customer Service/Employee Engagement * Partners with Program/Unit Manager, Coordinators and assistants to reinforce expectations in pathway implementation at the * local level. * Participates in service recovery, as needed. * Serves as a secondary liaison to the physicians to facilitate physician satisfaction. * Assists Program/unit Manager and Assistants with team building efforts to facilitate engagement, attending staff meetings, as needed. * Monitors patient and physician satisfaction and feedback and offers suggestions for improvement. * Develops action plans to improve patient/staff/physician satisfaction with clinical process. Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- High School Diploma General or GED General or Associates Other-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
- RPSGT - Registered Polysomnographer or RST - Reg Sleep Technologist
- CCSH - Cert Clinical Sleep Health
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 4 years sleep medicine clinical experience in an AASM accredited facility. Required
Required Minimum Skills:
Strong organizational skills. ability to work independently with minimal supervision. strong communication and interpersonal skills with a positive presence. critical thinking, reasoning, and problem-solving skills. broad-based knowledge of clinical, psychosocial and patho-physiological theories related to sleep disorder diagnosis and treatment. teaching skills and understanding of group dynamics. analytical ability necessary to assist Medical Director, MDs, and extenders coordinate appropriate follow up for screening patients. Ability to multi-task. commitment to staff/patient/community education. serves as a positive role model and resource. supports AASM and WellStar mission and goals. Must have strong work ethic, strong sense of urgency, and be extremely detail oriented to be successful in this role.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Night (United States of America)
Job Summary:
The Registered Polysomnographic Technologist works under the general supervision of the Director of Sleep Services or designee to provide comprehensive evaluation and treatment of sleep disorders including in center and out of center sleep testing, diagnostic and therapeutic interventions, comprehensive patient care and direct patient education. The Registered Polysomnographic Technologist is able to perform the duties defined for a sleep technologist and is able to provide oversight of other sleep center staff. The Registered Polysomnographic Technologist is credentialed in sleep technology.
Core Responsibilities and Essential Functions:
Sleep Study Procedures Follow procedural protocols [such as Multiple Sleep Latency Test (MSLT), Maintenance of Wakefulness Test (MWT), parasomnia studies, PAP and oxygen titration, etc.] to ensure collection of appropriate data. Perform appropriate physiological calibrations to ensure proper signals and make required adjustments. Follow lights out procedures to establish and document baseline values (such as body position, oxyhemoglobin saturation, respiratory and heart rates, etc.). Perform data acquisition while monitoring study-tracing quality to ensure signals are artifact-free. Identify, correct and document artifact. Document routine observations, including sleep stages and clinical events, changes in procedure, and other significant events in order to facilitate scoring and interpretation of polysomnographic results. Implement appropriate interventions (including actions necessary for patient safety and therapeutic intervention such as positive airway pressure, oxygen administration, etc.). Follow lights on procedures to verify integrity of collected data and complete the data collection process (e.g. repeat the physiological and instrument calibrations and instruct the patient on completing questionnaires, checking for completeness, etc.). Score sleep/wake stages by applying professionally accepted guidelines. Score clinical events (such as respiratory events, cardiac events, limb movements, arousals, etc.) utilizing AASM standards. Generate accurate reports by tabulating sleep/wake and clinical event data. Demonstrate the knowledge and skills necessary to recognize and provide age specific care in the treatment, assessment, and education of neonatal, pediatric, adolescent, adult, and geriatric patients. Demonstrate the knowledge and skills necessary to perform portable monitoring equipment preparation and data download. Perform patient education and instruction appropriate for out of center sleep testing. Demonstrate adherence to cleaning and disinfection procedures for portable monitoring devices. Demonstrate adherence to AASM scoring parameters for OCST; identify artifact, inadequate signals and study failures and generate an accurate report. Sleep Study Preparation and Set-up Collect, analyze and integrate patient information in order to identify and meet the patient-specific needs (physical/mental limitations, current emotional/physiological status regarding the testing procedure, pertinent medical/social history). Determine final testing parameters/procedures in conjunction with the ordering physician or clinical director and laboratory protocols. Review the patients history and verify the medical order. Follow sleep center protocols related to the sleep study. When patient arrives, verify identification, collect documents and obtain consent for the study. Explain the procedure and orient the patient for either in center or out of center sleep testing. Select appropriate equipment and calibrate for testing to determine proper functioning and make adjustments, if necessary. Apply electrodes and sensors according to accepted published standards. Perform routine positive airway pressure (PAP) interface fitting and desentization. Service Management and Professional Issues Comply with applicable laws, regulations, guidelines and standards regarding safety and infection control issues. Perform routine equipment care and maintenance and inventory evaluation. Maintain current CPR or BLS certification. Maintain certification in sleep technology. Acquire 10 Continuing Education Units (CEU) to maintain credential. Demonstrate computer skills appropriate for the position. Demonstrate effective written and verbal communication skills. Demonstrate appropriate social skills. Demonstrate customer service skills. Demonstrate critical thinking and ability to work with minimal supervision. Demonstrate teamwork skills. Follow HIPAA policies to maintain the privacy and security of patient information. Demonstrate ability to follow direction. Respond to sleep patients procedural-related inquiries by providing appropriate information. Provide patient education utilizing sleep center specific protocols. Adhere to sleep center policies related to quality assurance. Evaluate sleep study related equipment and inventory. Review and evaluate sleep studies and provide feedback to staff. Demonstrate the ability to analyze complex situations and apply policy. Comply with professional standards of conduct. Assist the medical director and/or Director of Sleep Services in all aspects of sleep center operations. Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- High School Diploma General or GED General or Associates Diagnostic Medical Sonography-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- NBRC-SDS - Sleep Disorders Specialist or RPSGT - Registered Polysomnographer or RST - Reg Sleep Technologist
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
a Registered Respiratory Therapist (RRT) that possesses the Sleep Disorders Specialist (SDS) credential. Upon Hire Required
Required Minimum Experience:
Required Minimum Skills:
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
General Summary:
Provides friendly, knowledgeable, and prompt support for customers to achieve the required performance outcomes. Coordinate’s effortsof service, management, and administrative teams.Manages pest control routes through service scheduling (regular services, extra services, new starts). Monitors schedule throughout the day to improve efficiencies and keep schedulesproductive. Follows up with customers to check satisfaction. Evaluates new pest control customers’ needs, proposes properpest control solutions, and closes sales. Serves as back-up support in absence of administrative personnel.
To qualify for employment individuals must meet the basic qualifications and be able to perform the required competencies. Reasonable accommodations may be made to help people with disabilities perform in this position.
Basic Qualifications – Required:
- Read, write, speak,and comprehend English
- At least 18 years of age
- Legal to work inthe U.S.
- Possess a high school diplomaor G.E.D.
- Reliable transportation to and from work
- Available to work required days and times
- Free of any illegal drug use; zero tolerance drug policy
Basic Qualifications – Preferred:
- 2-year college degree
- 1+ year’s successful experience in an office environment
Required Credentials/Certifications(s):
- Attend Registered Technician School within the first 75 days
- Pass the QualityPro exam within6 months of hire
- MCP (Microsoft CertifiedProfessional) or otherMS certification not required, but preferred
Required Knowledge:
- Reading, writing and speaking English,and basic mathematics
- Communicationtechnologies such as email and web
- Organizing and prioritizing tasks and time
- Common business software(word processing, spreadsheets, e-mail, web)
- Common office equipmentsuch as copiers,printers, faces, computers, etc.
- Proficient in serviceand sales scheduling software (PestPac and Sales CRM)
Required Skills:
- Reading, writing, arithmetic
- Organizing and managingtime
- Receiving incoming customercalls
- Calming upset customers and resolving theirissues
- Data entry and database management
- Scheduling services using scheduling software
- Typing 70 words per minute
Required Physical Abilities:
- Sit, hear, touch, talk, write,type, see close up, and use computermonitor and keyboard
Required Competencies:
Routing Support
- Scheduled regular and initial services
- Updates schedules for maximum efficiency
- Manages initial serviceschedules, contracts, and completes paperwork
- Takes calls requesting extra services and schedules appropriately
Sales Supports
- Receives calls from prospective customers, defines their pest control needsand sets up sales inspector appointments
- Telemarketing activities October through March
Information Flow
- Serves as liaisonbetween customers, PMPs,sales, and administrative teams
Collections
- Makes calls, texts,and emails to collect past due amountsand update paymentinformation
Service Support
- Identifies and communicates serious problems to management
- Follows up to ensure satisfactory service (1 call resolution)
- Produces information and summarizes activities for reports
Reception
- Assists with telephone answering as necessary due to administrative absence or high call volumes
Teamwork
- Attends and participates in company trainingmeetings
- Assists in trainingfellow CSAs and others as requested
Technical
- Effectively utilizes IT, hardware, and software programs used in the company, and coaches others.
Others
- Performs other duties as required
- Works required Saturdays
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
FUNCTIONAL PURPOSE:
Independently performs the full range of diagnostic, preventive maintenance, alignment and calibration, and overhaul tasks, on both hardware and software on a variety of mail processing, customer service, and building equipment and systems, applying advanced technical knowledge to solve complex problems.
DUTIES AND RESPONSIBILITIES:
- Performs complex testing, diagnosis, maintenance, alignments and calibration, overhaul, and revision, of electronically operated or controlled equipment or systems; may be required to perform maintenance of associated electromechanical equipment and systems.
- Observes the operation of systems and equipment, and applies various testing and diagnostic methods and procedures to locate and correct malfunctions and/or failures and ensures maximum system performance.
- Performs equipment inspections to assess the quality of service or maintenance received, and to discover incipient malfunctions; initiates work orders requesting corrective actions for equipment not meeting maintenance or operating standards; estimates time and materials necessary to make corrections and conducts investigations of frequent or serious equipment failures to determine the cause of the breakdown and to recommend remedial maintenance action.
- Recommends changes to servicing and preventive maintenance activities; assists in the revision of preventive maintenance and operator checklists, and their frequency to sustain the proper degree of maintenance.
- Performs analyses of equipment failures; reviews operational reports, audits, and other information, to determine where operational enhancement can be made to prevent equipment or systems deterioration.
- Participates in the installation, removal, modification, assembly, and/or disassembly of systems and equipment.
- Participates in classroom, on-the-job, and correspondence training programs; attends courses at postal facilities, trade schools, and manufacturers sites; assists in developing and implementing training programs; provides on-the-job training to other lower level maintenance employees.
- Provides technical support to other employees in the facility or in installations within the area served; performs in-process and final operational checks and tests work completed by other employees; may work without direct supervision.
- May drive a vehicle or use other appropriate modes of transportation in the course of assigned duties.
- Follows established safety practices and requirements while performing all duties; reads and adheres to instructions listed in applicable maintenance directives; maintains a library of maintenance directives.
- Performs other duties as assigned.
REQUIREMENTS:
- Ability to demonstrate mechanical comprehension to learn and apply mechanical principles, including a working knowledge of basic mechanical operations (such as levers and pulleys) and the application of physical laws (such as force and gravity). This includes knowledge in the following areas: (A) Power transmission--such as gears, sprockets and chains, belts and pulleys; (B) Power translation--such as cams and cam followers, linkages, springs; (C) Friction reduction'such as bushings, bearings; (D) Fasteners--such as screws, nuts and bolts, pins, rings, clips, couplings.
- Knowledge of basic electricity principles; this includes knowledge of Ohm's law, Kirchoff's law, AC-DC circuitry, relays, switches, and circuit breakers.
- Knowledge of the National Electrical Code may be required for employees in a skilled position. This also includes knowledge of techniques and procedures as used in electrical installations and maintenance (circuit protection, wiring, conduits, etc.).
- Knowledge of electronic principles; this includes knowledge of (A) basic logic gates, symbology, resistors, memory, encoders, decoders, etc.; (B) Hardware/components - such as solid state devices (diodes, transistors, etc.), coils, capacitors, etc.; (C) Digital circuit components - as in registers, adders, counters, memories, flip-flops, encoders, decoders, etc.; and D) AC and DC circuitry - as in circuit analysis, schematic interpretation, etc.
- Knowledge of and ability to follow safety and security procedures for performing maintenance work This includes knowledge of industrial hazards (e.g., mechanical, chemical, electrical, electronic) and procedures and techniques established to avoid injuries to self and others such as lock out devices, protective clothing, and waste disposal techniques.
- Knowledge of current computer technology to understand how technology may be applied to solve a problem or improve system design; this includes knowledge of hardware, software and networking technology/systems and integrated computer systems. This includes knowledge related to: (A) the Operation of computer terminals or other peripherals to enter, operate, and exit programs; to use the systems programs and (B) Retrieving and interpreting reports for diagnostic and information purposes.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, and division correctly; to solve practical problems by selecting from a variety of mathematical techniques such as formulas and percentages.
- Ability to remember material learned earlier refers to the ability to recall specific information and/or theoretical knowledge and apply it to mechanical, electrical, or electronic maintenance work such as inspection, troubleshooting, equipment repair and modification, preventive maintenance, and installation of electrical equipment.
- Ability to troubleshoot problems to analyze the root cause of a specific error and decide what action to take to prevent recurrence; to back track from a specific problem to identify the source of the error.
- Ability to think logically and critically; to understand the relevance of information; to identify relationships between information and data.
- Ability to think of possible causes for problems and find solutions; to choose the best course of action; to make a decision without delay when the opportunity arises or when all desired information is not available.
- Ability to learn and comprehend new or unfamiliar material; to use multiple approaches to grasp or learn the implication of new information; to quickly incorporate information and ideas.
- Ability to comprehend spatial relations as required to perform maintenance work; to form three-dimensional mental pictures of objects; to know what an object would look like when viewed from a different angle; to determine if something will fit in a specified area. This may include the ability to use technical drawings (e.g. diagrams, blueprints and schematics).
- Ability to read and comprehend job related written materials; this also includes the ability to locate, read, and comprehend text material such as handbooks, manuals, bulletins, directives, checklists, and route sheets.
- Ability to communicate work related information in writing to maintenance, operations and other personnel to complete forms or provide routine and technical information (e.g., in work logs, e-mails, memos and technical reports/documents).
- Ability to follow oral and written directions, instructions, rules, policies and/or procedures correctly and in order.Ability to develop and maintain effective working relationships; to work with teams; to help others; to accept suggestions; to treat others with dignity and respect.
- Ability to demonstrate organizational commitment to the public service goals and mission of the Postal Service. Ability to be conscientious to carry out job tasks; to be responsible and dependable; to take care in performing routine and novel tasks; to track details; to check that all work is accurate and complete; to record information accurately.
- Ability to work from heights refers to the ability to perform safely and efficiently the duties of the position above floor level such as from ladders, catwalks, walkways, scaffolds, vert-a-lifts, and platforms.
- Knowledge and ability to use various hand or portable power tools in performing mechanical, electrical, electronic or other maintenance work; this may include the use of shop power equipment. This ability includes the safe and efficient use and maintenance of such tools as screwdrivers, wrenches, hammers, pliers, chisels, punches, taps, dies, rules, gauges, and alignment tools; refers to the knowledge of, and proficiency with, various power tools; the ability also involves the safe and efficient use and maintenance of power tools such as drills, saws, sanders, and grinders; refers to the knowledge of, and proficiency with, shop machines such as bench grinders, drill presses, and table/band saws.
- Knowledge and ability to use test equipment, gauges or tools to take measurements and/or to take measurements with electrical or electronic test equipment (such as VOMs, oscilloscopes, amprobes) to perform maintenance work; this includes various types of maintenance equipment and may monitoring the operation of a system or machine or use of data networking test equipment.
EXAMINATION REQUIREMENTS:
Applicants must successfully complete Postal Service Test 955, for the Electronics Technician job group, which measures maintenance knowledge, skills and abilities.
In addition, applicants must successfully complete a structured interview evaluation.
ADDITIONAL PROVISIONS:
1. Applicants must be able to operate powered industrial equipment.
2. For positions requiring driving, applicants must have a valid state driver's license, and demonstrate and maintain a safe driving record.
Under general direction, this full-time FASTSIGNS Sign Production Specialist position is responsible for all aspects of the physical production of signs. Sign assembly includes preparing substrates and using the proper machines and techniques to construct products according to written instructions.
Benefits include:
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Training & development
Benefits/Perks:
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
Sign Production Specialist Job Summary:
- Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium.
- Prepare substrates for vinyl application. This may include cutting, painting, laminating, cleaning, etc.
- Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images.
- Operate and maintain printer(s).
- Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards.
- Perform finishing operations such as laminating and/or mounting of printed pieces.
- Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
- Clean and maintain storage areas.
- Work on multiple projects simultaneously.
Sign Production Specialist Responsibilities:
- Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium.
- Prepare substrates for vinyl application. This may include cutting, painting, laminating, cleaning, and maintaining the substrates for vinyl application.
- Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of the image.
- Operate and maintain printer(s).
- Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards.
- Perform finishing operations such as laminating, encapsulating, and/or mounting printed pieces.
- Perform installations at customer locations or other off-site locations as necessary.
- Communicate with other employees and customers calmly and professionally.
- Communicate with other employees regarding timing, extra charges, and other production considerations to be accounted for in completing projects.
- Manage the inventory purchasing and storage process.
- Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
- Help unload and store raw materials; clean and maintain storage areas.
- Work on multiple projects simultaneously.
- Perform routine machine maintenance and minor repairs when necessary.
- Keep the production area neat, clean, and organized.
- Adhere to all company policies, procedures, and business ethics codes.
- Participate in and practice the brand mentality of \"Everybody Sells.\" Constantly be looking for sales opportunities for the center.
- Serve as a backup for answering the phone if the franchisee, manager, and sales/service employees are busy assisting other customers. Assist at the front counter as needed.
- Understand the sales process enough to consult with customers to determine project needs and solutions.
Typical Physical Demands:
- Ability to stand for long periods of time.
- Ability to lift 50 or more pounds.
- Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate.
- Ability to work under pressure to output high volume, high-quality work.
- Ability to use light power equipment.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
Maximum Offer $ 33.74/hr.
Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Operating Room
- CCT FTE: 1.00 Full Time Shift: Nights Position Summary: Under the direction of a Registered Nurse, the Surgical Tech contributes to the company’s mission and vision by assisting with the provision of safe and effective nursing care in accordance with a defined scope of practice within the operating room, and maintaining an understanding and knowledge base for the function of each instrument for multiple services.
This may include direct patient care and observation, scrubbing and assisting the surgeon at the operative field, surgical room turnover between cases, act as a preceptor and consistent collaboration with the Registered Nurse in clinical decision making.
The services covered may include but are not limited to: Vascular, Cardiac, Neurosurgery, Robotics, Spine, Orthopedics, Urology, General Oncology, Gynecology Oncology, Ear Nose and Throat, General, Eyes, Burns, Plastics, Gynecology, Dental.
Ensure adherence to Hospitals and departmental policies and procedures in a Level I Trauma Hospital.
Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.
Detailed responsibilities:
* EQUIPMENT & SUPPLIES
- Work with staff team to gather necessary supplies, equipment and instruments
* EQUIPMENT
- Set up tables, instruments and supplies required for specific operations
* PATIENT CARE
- Assist in preparing and draping of patient and operating area; prepare and maintain sterile field for surgical procedures
* SPECIMENS
- Assist in maintenance and care of specimens; prepare specimens for laboratory analysis
* EQUIPMENT & SUPPLIES
- Decontaminate all equipment, instruments, and supplies
* DEVELOPMENT
- Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1
- Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2
- Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3
- Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4
- Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5
- Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CENTERED MED
- Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* SUPPLIES
- Obtain supplies, instruments, and other required items for the surgical case(s); arrange the supplies and instruments in case carts according to set procedures ensuring accuracy and proper documentation; ensure sterility of instrumentation; keep Operating Rooms neat, clean and stocked
* STERILE TEAM
- Function as a member of the sterile team in donning gown and gloves, creating and maintaining a sterile field, and issuing instruments to surgeons
* COMMUNICATE
- Communicate updates or necessary changes for the surgeon preference card to the appropriate coordinator
* ASSIST
- Assist with maintaining equipment/instruments in proper working order; assist with table equipment, patient positioning, and application of immobilization devices and dressings
* COMMUNICATION
- Verify implants and communicate special request for procedures
* SUPPLIES
- Return unused supplies/instruments/equipment to appropriate storage area
* INSTRUMENTS
- Separate and load used instruments into case carts for delivery to sterile processing; report instrument malfunction and place instruments in the appropriate location to be sent for repair; transport contaminated instruments from OR per hospital policy; covered and labeled as biohazard material; collaborate with sterile processing to prioritize instrument turnover
* PROCEDURES
- Assist with urgent/emergent procedures
* INSTRUMENTS
- Utilizing Instrument tracking system by scanning instruments to specific location
* COMMUNICATION
- Report discrepancies, problems, and concerns to management using proper chain of command Qualifications Education: Essential:
* High School or GED Equivalent
* Program Graduate Education specialization: Essential:
* Surgical Technician Experience: Essential: Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 and 1/2 year (18 months) directly related experience Credentials: Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Certification of Surgical Technologists Physical Conditions: Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people.
Physical Demand requirements are in excess of those for Medium Work.
Working conditions: Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* May be required or is required to perform on-call duties
* Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Nursing Support
Minimum Offer
$ 22.49/hr.
Maximum Offer
$ 33.74/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Operating Room - SRMC
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Under the direction of a Registered Nurse, the Surgical Tech contributes to the company's mission and vision by assisting with the provision of safe and effective nursing care in accordance with a defined scope of practice within the operating room, and maintaining an understanding and knowledge base for the function of each instrument for multiple services. This may include direct patient care and observation, scrubbing and assisting the surgeon at the operative field, surgical room turnover between cases, act as a preceptor and consistent collaboration with the Registered Nurse in clinical decision making. The services covered may include but are not limited to: Vascular, Cardiac, Neurosurgery, Robotics, Spine, Orthopedics, Urology, General Oncology, Gynecology Oncology, Ear Nose and Throat, General, Eyes, Burns, Plastics, Gynecology, Dental. Ensure adherence to Hospitals and departmental policies and procedures in a Level I Trauma Hospital. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.
Detailed responsibilities:
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* EQUIPMENT & SUPPLIES - Work with staff team to gather necessary supplies, equipment and instruments
* EQUIPMENT - Set up tables, instruments and supplies required for specific operations
* PATIENT CARE - Assist in preparing and draping of patient and operating area; prepare and maintain sterile field for surgical procedures
* SPECIMENS - Assist in maintenance and care of specimens; prepare specimens for laboratory analysis
* EQUIPMENT & SUPPLIES - Decontaminate all equipment, instruments, and supplies
* COMMUNICATION - Report discrepancies, problems, and concerns to management using proper chain of command
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* SUPPLIES - Obtain supplies, instruments, and other required items for the surgical case(s); arrange the supplies and instruments in case carts according to set procedures ensuring accuracy and proper documentation; ensure sterility of instrumentation; keep Operating Rooms neat, clean and stocked
* STERILE TEAM - Function as a member of the sterile team in donning gown and gloves, creating and maintaining a sterile field, and issuing instruments to surgeons
* COMMUNICATE - Communicate updates or necessary changes for the surgeon preference card to the appropriate coordinator
* ASSIST - Assist with maintaining equipment/instruments in proper working order; assist with table equipment, patient positioning, and application of immobilization devices and dressings
* INSTRUMENTS - Utilizing Instrument tracking system by scanning instruments to specific location
* COMMUNICATION - Verify implants and communicate special request for procedures
* SUPPLIES - Return unused supplies/instruments/equipment to appropriate storage area
* INSTRUMENTS - Separate and load used instruments into case carts for delivery to sterile processing; report instrument malfunction and place instruments in the appropriate location to be sent for repair; transport contaminated instruments from OR per hospital policy; covered and labeled as biohazard material; collaborate with sterile processing to prioritize instrument turnover
* PROCEDURES - Assist with urgent/emergent procedures
Qualifications
Education:
Essential:
* High School or GED Equivalent
* Program Graduate
Education specialization:
Essential:
* Surgical Technician
Experience:
Essential:
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 and 1/2 year (18 months) directly related experience
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Certification of Surgical Technologists
Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* May be required or is required to perform on-call duties
* Tuberculosis testing is completed upon hire and additionally as required
#SRMC
Department: Clinical Nursing Support
Position title:
Junior Specialist or Assistant Specialist
Salary range:
The UC academic salary scales set the minimum pay at appointment. See the following table for the current salary: ).
Final salary will be commensurate with level of experience.
The current full-time salary range for Junior Specialist positions is $55,000 to $58,600.
The current full-time salary for Assistant Specialist positions is $63,500 to $70,700.
Percent time:
Positions may range up to 100% time.
Anticipated start:
Summer 2026
Position duration:
2 years
Application Window
Open date: January 26, 2026
Most recent review date: Monday, Feb 9, 2026 at 11:59pm (Pacific Time)
Applications received after this date will be reviewed by the search committee if the position has not yet been filled.
Final date: Tuesday, Jun 30, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
The Haas School of Business at the University of California, Berkeley is seeking highly motivated individuals for the position of Junior or Assistant Specialist. This role will involve close collaboration on a number of research projects in one of the following two areas:
Area 1:
Applied microeconomics focusing on innovation, political economy, public finance, and industrial organization. The candidate would work at the Haas School of Business under the supervision of Business & Public Policy (BPP) Assistant Professor, Cailin Slattery, and Economic Analysis & Policy (EAP) Assistant Professor, Carolyn Stein.
Area 2:
Applied microeconomics focusing on health care, labor, productivity, and equity. The candidate would work at the Haas School of Business under the supervision of Economic Analysis & Policy (EAP) Professor, David Chan.
Examples of their research can be found in the links section.
General Duties:
* Research Design & Methodology: Participate in all stages of the research process, from literature reviews and hypothesis formulation to the design and interpretation of econometric analyses. This includes applying methods of causal inference and structural or reduced-form econometrics.
* Data Lifecycle Management: Manage, manipulate, and clean large-scale datasets. Identify and resolve technical problems or coding errors to ensure data integrity from ingestion to analysis.
* Technical Programming: Write efficient, collaborative, and replicable computer code to implement analyses. Maintain version-controlled codebases that facilitate team collaboration and project transparency.
* Documentation & Replication: Maintain rigorous documentation of all work. Lead the creation of comprehensive replication packages and technical appendices to ensure research findings are verifiable.
* Output & Publication: Assist in the preparation of research manuscripts and project reports. Design and generate high-quality tables, graphs, and visualizations for publication.
* Project Coordination: Facilitate project momentum by running team meetings and monitoring statistical deliverables to ensure they meet quality assurance standards.
Unit:
Unit:
Unit: faculty/david-chan/
Qualifications
Basic qualifications (required at time of application)
The minimum qualification to be enrolled in a Bachelor's Degree, or equivalent international degree program at time of application.
Additional qualifications (required at time of start)
A Bachelor's Degree, or equivalent international degree at the start of appointment.
Preferred qualifications
The position is ideal for someone with a serious interest in economics research and an intention to apply to graduate school in economics or a related field.
Successful candidates have:
* Strong communication skills
* Strong quantitative background
* Attention to detail
* Strong programming skills
* Ability to work independently and in teams
* Prior work experience in research or industry is a plus
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter - Please indicate which research project you are applying for:
Area 1:
Applied microeconomics focusing on innovation, political economy, public finance, and industrial organization. The candidate would work at the Haas School of Business under the supervision of Business & Public Policy (BPP) Assistant Professor, Cailin Slattery, and Economic Analysis & Policy (EAP) Assistant Professor, Carolyn Stein.Area 2:
Applied microeconomics involving close collaboration on a number of research projects in focusing on health care, labor, productivity, and equity. The candidate would work at the Haas School of Business under the supervision of Economic Analysis & Policy (EAP) Professor, David Chan.
Reference requirements
- 1-3 required (contact information only)
Apply link:
JPF05272
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
Berkeley, CA
UofL Health, Frazier Rehabilitation Hospital - Brownsboro
UofL Health and Lifepoint Rehabilitation have announced a joint venture to build and operate an inpatient rehabilitation hospital in Louisville, Kentucky.
This new 40-bed inpatient rehabilitation hospital will be located at 5000 Chamberlain Lane, near the intersection of I-71 and I-265 in the northeast area of Jefferson County, and will serve the growing East End of Jefferson County and adjacent counties. The approximately 55,000-square-foot, two-story rehabilitation facility will have all private rooms and focus on acute rehabilitation for patients who suffer from stroke, traumatic brain injury, spinal cord injury, complex neurological disorders, orthopedic conditions, multiple trauma, amputation and other injuries or disorders. Large multidisciplinary therapy gymnasiums will be outfitted with the latest therapeutic technologies, including augmented reality balance training, therapy bionics and a full body exoskeleton. The hospital will also include a therapeutic courtyard with exterior amenities.
UofL Health - Frazier Rehab Institute is recognized nationally as an innovator in rehab care. For more than six decades, patients from across the world have sought out Frazier Rehab for life-enhancing treatments and therapies. The new facility is expected to help manage the growing needs of the region and will free up access to the array of specialty programs at its downtown location with one common goal - helping people of all ages with disabilities reach their fullest potential in physical and cognitive functioning.
Job Summary:
Assist nursing staff with patients' personal care, emotional support, and activities of daily living. More complex duties performed under supervision of licensed nursing personnel.
Essential Functions:
- Performs patient care responsibilities considering needs specific to the standard of care for patient's age.
- Provides morning care which may include bed bath, shower or whirlpool, oral hygiene, combing hair, back care, changing bed linens, cleaning over bed table and bedside stand, straightening room and other general care as necessary throughout the day.
- Provides evening care which includes hands/face washing as needed, oral hygiene, back rubs, peri-care, freshening linen, cleaning over bed tables, straightening room and other general care as needed.
- Notifies appropriate licensed personnel when patient complains of pain.
- Prepares patients for meals; serves and removes food trays and assists with meals or feeds patients if necessary.
- Distributes drinking water and other nourishments to patients.
- Answers patient call lights, anticipates patient's needs and makes rounds to assigned patients.
- Assists patients with the handling of personal property: dentures, glasses, contact lenses, hearing aids, prosthetic devices, etc.
- Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Transports patients to and from various departments in the hospital.
- Reports and, when appropriate, records any changes observed in condition or behavior of patients and unusual incidents.
- Assists in the preparation of admissions, transfers and discharge of patients.
- Assists licensed nursing staff with treatment procedures.
- Demonstrates ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan daily for effectiveness.
- Integrates the plan of care with Rehabilitation Services treatment plan to attain patient's optimal level of functioning.
- Provides general nursing care: positioning patients, lifting and turning patients, applying/utilizing special equipment, assisting patients with the bedpan, commode; assists ambulating patients. Uses correct body mechanics.
- Checks patient for reddened areas or skin breakdown and reports to licensed nursing staff.
- Obtains and records temperature, pulse, respirations, blood pressure, weight, intake and output.
- Makes rounds with oncoming shift to ensure the unit is left in good condition.
- Maintains a good working relationship both within the department and with other departments.
- Communicates appropriately and clearly to nurse, supervisor, co-workers, physicians and the Rehabilitation Services staff.
- Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patient's needs.
- Demonstrates an ability to be flexible, organized and function under stressful situations.
- Treats patients and their families with respect and dignity; ensures patient confidentiality.
- Practices careful, efficient and non-wasteful use of supplies and linens and follows established charge procedures for patient charge items.
- Follows infection control procedures. Keeps the unit clean and organized.
- Meets current documentation standards and policies.
- Manages and operates equipment safely and correctly.
- Response to the patient is appropriate in emergency or physically distressful situation.
- Performs other duties as assigned within the nurse assistant's scope of practice.
- Other duties as assigned
C.N.A., CNA, PCT
Qualifications:
- Completion of course for nursing assistants
- Current state certification as a Nursing Assistant
- CPR/BCLS Certification
- Minimum six months experience in an acute or long term facility preferred.
- Excellent oral and written communication and interpersonal skills.
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
Unleash Your Potential at Quad – Don't Miss Out!
Ready to supercharge your career and make a lasting impact? At Quad, we're excited to welcome ambitious individuals who are driven to excel. Are you mechanically inclined or maintenance-savvy? Ready to take on a new challenge? Look no further! We're looking for motivated, detail-oriented individuals to join our team in Franklin, WI. Your adventure to success begins now – grab this opportunity!
Quad Packaging is seeking Folder/Gluer Operators for our Franklin, WI location. We have an opening on the second shift. This is your opportunity to enhance your skills working with the industry’s most advanced Packaging equipment. At Quad, we value your experience and offer a competitive starting wage, with the potential for up to $25 or more for those with folder/gluer experience. We may also provide paid relocation for highly qualified candidates living over 100 miles from our plant.
Headquartered in Wisconsin, Quad is a marketing experience company that helps brands make direct consumer connections, from household to instore to online. The company does this through its MX Solutions Suite, a comprehensive range of marketing and print services that seamlessly integrate creative, production, and media solutions across online and offline channels. Supported by state-of-the-art technology and data-driven intelligence, Quad simplifies the complexities of marketing by removing friction wherever it occurs along the marketing journey. With approximately 11,000 employees in 11 countries, we serve around 2,100 clients, including industry-leading blue-chip companies that serve both business and consumers in multiple industry verticals, with a particular focus on commerce, including retail, consumer packaged goods, and direct-to-consumer; financial services; and health. Quad is ranked among the largest agency companies in the U.S. by Ad Age, buoyed by its full-service media agency, Rise, and creative agency, Betty. Quad is also one of the largest commercial printers in North America, according to Printing Impressions.
Our 250,000 sq. ft. facility in Franklin, WI is a state-of-the-art packaging plant that serves a diverse range of clients, including local breweries, grocery stores, yogurt producers, automotive part suppliers, and well-known battery brands. We offer Sheetfed offset, and narrow-web flexo, along with die cutting and custom folding/gluing, all supported by advanced inline quality control systems.
The facility is well-lit with both natural and artificial lighting, climate-controlled, and impeccably clean. We take great pride in fostering a friendly, team-oriented atmosphere where everyone collaborates to achieve our goals!
We have the following shift option to offer:
You will work 9 pm - 5 am, Monday-Thursday + $1.50 shift premium. If hired, you may not train on the shift you were hired for.
The Operator performs set-up and operates the machine to automatically fold, glue, and affix inserts and/or outserts, security tags, and adhesive labels on preprinted stock to ensure that production accurately meets the customer job order.
This plant operates a 10-hour shift schedule, and our open shift option is below. Please note that hours are subject to change to working either 8-hour or 12-hour shifts, due to production needs.
Job Duties:
- Performs make-ready functions.
- Production: Activate process; monitor production and adjust machine during production run as required. Synchronize the speed of the machine to maximize the crew's output.
- Perform and/or arrange for preventative maintenance according to schedule.
- Record router information and information for daily production sheets such as time spent on specific tasks, number of items produced, etc.
- Operators frequently operate and oversee the operation of more than one feeder/gluer operation at one time.
- Occasionally train workers on the Folding and Gluing Machine operations and the feeding and take-off functions.
- Cross-train as assigned.
- EXAMPLES OF POWERED EQUIPMENT USED: Folding and gluing machines, automatic sealing equipment, Inserters, Tape Heads, computers, trash compactor, automatic labelers (EAM), and roller-conveyor table.
Required Qualifications:
- Previous Bobst Expertfold 110, Domino 110, Mistral 110, Masterfold 15 or Domino 90 Folder/Gluer experience preferred (other makes and models will be considered).
- Able to perform work-related functions requiring the ability to add, subtract, multiply, and divide.
- Read, speak, and understand the English language sufficient to interpret instructions, job orders, production sheets, and work-related documents.
- Able to communicate problems and malfunctions to co-workers and lead/management.
- Familiar with production and processing. Understands inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods. Able to analyze needs and production requirements.
- Troubleshooting experience and skill sufficient to analyze the process, determine what is causing an operating error and/or identify what must be changed, and generate some possible solutions and/or use logic and analysis to decide what to do about it.
- Candidates MUST be on time and reliable.
- Must be able to lift 10-15 pounds continuously, up to 50 pounds occasionally throughout the shift.
Additional Information
The actual rate of pay offered will vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime and shift differentials. Quad offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, annual discretionary match to 401(k) based on company performance, life insurance, and other voluntary supplemental insurance coverages, plus childbirth short-term disability insurance, paid parental leave, adoption & surrogacy benefits, pet insurance, and more!
If you're ready to take the next step in your career with Quad, apply today and become part of a team that values growth, innovation, and your potential to excel.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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