Flexispot Desk Rst Error Jobs in Usa

Desktop Systems Specialist

We are seeking a Desktop Systems Specialist to support enterprise device provisioning, imaging, and deployment initiatives. This role plays a critical part in ensuring devices are securely configured, compliant, and ready for end users as part of large scale refresh and deployment programs.

What You’ll Do

Device Imaging and Configuration

• Perform Windows device imaging using standard provisioning tools such as Autopilot, Intune, and Entra ID
• Configure devices in alignment with enterprise security requirements, including BitLocker encryption, endpoint compliance validation, and baseline policy enforcement
• Troubleshoot imaging failures, driver issues, network related setup errors, and post image provisioning issues

Staging, Validation, and Deployment

• Stage devices for user pickup or shipment by completing quality checks, labeling, hardware inspections, and accessory preparation
• Validate device readiness by confirming compliance posture, device health, enrollment status, and authentication functionality
• Execute refresh workflows according to standardized processes and service readiness timelines

Operational Coordination and Escalation

• Partner with service desk leads, endpoint engineering, asset management, and logistics teams to resolve technical blockers
• Escalate complex provisioning issues with clear documentation, troubleshooting steps, and diagnostic details

Documentation and Compliance

• Maintain accurate provisioning records, device status updates, and compliance documentation in ServiceNow
• Ensure asset records are updated accurately, including assignment, classification, and lifecycle status
• Support audit requirements by documenting provisioning steps, exceptions, and deviations from standard process

Process Improvement and Knowledge Sharing

• Participate in process improvement efforts, root cause analysis, and post project reviews
• Provide guidance and mentorship to new technicians to promote quality, consistency, and customer service excellence

What We’re Looking For

• Experience with Windows provisioning tools such as Autopilot, Intune, and Entra ID
• Strong troubleshooting skills across hardware, imaging, and operating system deployment
• Familiarity with enterprise security and compliance controls including BitLocker and device health policies
• Experience maintaining accurate records in ServiceNow or similar ITSM/ITAM tools
• Strong communication skills with the ability to collaborate across technical and non technical teams
• Ability to lift, move, and stage hardware as part of daily provisioning activities

Nice to Have

• Prior Desktop Systems Specialist or Service Desk experience
• Experience supporting high volume refresh or deployment projects
• Knowledge of corporate hardware standards, asset management workflows, and device lifecycle management

Expected to perform all the activities on the Factory Service Center Shipping & Receiving Team. Receives and ships all customer tools into and out of the Factory Service Center. Receives all customer returns and accurately enters customer and product information into various business platforms including JDEdwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies. Receives and ships all customer tools into and out of the Factory Service Center.

In This Role, Your Responsibilities Will Be:

* Receive tools sent to the factory service center from customers requesting a tool repair evaluation.

* Receive tools sent to the stock returns area from distributors requesting a credit.

* Receive parts shipments from DCs and suppliers, and all misc. packages that are sent to the factory service center. Put away parts into correct inventory locations.

* Package/box, label, and ship tools to customers and distributors accurately.

* Process/record all transactions in JDE, 360 Insight.

* Help walk-in customers with tool receipts and basic questions about the repair process.

* Identify the specific tool model on incoming receipts using variety of factors like serial number, product catalog, and general knowledge of product line.

* Evaluate condition of packaging and tool returned for stock credit. Make determination on whether the distributor should be given credit using a variety of factors such as condition of tool, serial number, sales order number, purchase order number. Determine whether the tool can be salvaged through repair or if the tool should be scrapped.

* Must have a good working or developing understanding of the entire product line.

* Good understanding of the various packaging sizes and understand limits of when the standard package can be substituted for another size.

* Supports receiving team at service desk counter, and interacts with customers in taking orders and providing feedback on the lead time in person.

* Receives tools for repair and customer returns at the standard daily and weekly pace set by the service center supervisor and management, without needing significant help from others.

* Information about tool received for repair that is entered into 360 with errors is relatively low and occurs within an acceptable amount of tolerance for the amount of training and experience with the product line.

* Parts and tools are put away into the correct inventory locations and errors are relatively low..

Who You Are:

* You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You build the customer relationships. You find ways to manage stress and pressure. You define issues and can map out a process.

For This Role, You Will Need:

* 1 year manufacturing or warehouse experience

* 1 year troubleshooting experience.

* Ability to interface with customers in person or via email communications.

* Ability to obtain a forklift license.

* Good oral and written communication skills.

* Working knowledge of computer applications.

* Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Preferred Qualifications That Set You Apart:

* 3 years manufacturing experience, preferably in shipping/receiving/warehousing.

* 1-3 years customer facing experience.

* Forklift License

Our Culture & Commitment to You:

The salary range for this role is $45,700 - 53,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.

LI-BS

Warehouse Operations & Logistics Manager : Location: Joliet, IL

We’re looking for a high-ownership, entrepreneurial Warehouse Operations & Logistics Manager to run day-to-day warehouse and logistics operations for a growing company. This is not a desk job and not a corporate “middle manager” role.

You will own execution — people, process, inventory, and transportation — with clear KPIs, real authority to improve systems, and direct impact on profitability and customer satisfaction.

This role starts hands-on and execution-focused, and evolves as processes tighten and the operation matures — allowing more time for planning, analysis, optimization, and strategic cost control.

If you thrive wearing multiple hats, building structure, and treating operations like a business within a business, this role is for you.

What You’ll Own (Your Scorecard):

You are accountable for performance across these core KPIs:

• On-time, in-full (OTIF) shipping
• Inventory accuracy & cycle count variance
• Labor productivity & overtime control
• Freight and transportation cost per order / per pound
• Transportation cost variance vs. expected / quoted
• Safety, cleanliness, and SOP compliance
• Order accuracy & quality errors

You will have the authority — and expectation — to improve these metrics.

The Role (How You’ll Spend Your Time):

This is a hands-on leadership role with increasing strategic responsibility over time.

• You will spend significant time on the warehouse floor early on:
• Leading by example
• Coaching associates and supervisors
• Removing bottlenecks
• Enforcing SOPs and safety standards
• Establishing consistent execution and accountability
• As processes, training, and KPIs stabilize, your focus will increasingly shift to:
• Planning and optimization
• Data analysis and reporting
• Transportation strategy and cost control
• Continuous improvement initiatives

You are expected to flex your time based on what the operation needs, not a fixed schedule.

Key Responsibilities:

People & Leadership

• Lead, train, and hold warehouse associates accountable to clear standards
• Run daily huddles to align on priorities, volume, and performance targets
• Build a culture of ownership, safety, and continuous improvement
• Ensure labor compliance (breaks, lunches, scheduling)
• Identify skill gaps and implement training programs that reduce dependency on constant supervision

Warehouse Operations

• Oversee all warehouse functions: receiving, put-away, inventory control, picking, packing, and shipping
• Ensure accurate, on-time order fulfillment
• Perform and manage cycle counts; maintain high WMS accuracy
• Conduct regular quality audits on inbound and outbound orders
• Maintain a clean, organized, and safe facility aligned with SOPs

Transportation, Logistics & Cost Control

• Own inbound and outbound transportation strategy, including domestic and ocean freight
• Manage carrier relationships across parcel, LTL, FTL, and ocean transportation
• Understand and manage all transportation-related costs and accessorials, including:
• Fuel surcharges
• Detention, demurrage, and port fees
• Accessorial charges and pass-through costs
• Create and maintain auditing processes to ensure freight invoices match contracted rates, quotes, and expected costs
• Bid out freight, select carriers, and negotiate cost-effective and reliable rates
• Create ASNs, loads, and BOLs; ensure compliance with customer routing and documentation requirements
• Actively identify transportation cost savings and eliminate billing variances
• Partner with purchasing and sales to align inventory flow, inbound timing, and outbound commitments

Continuous Improvement & Analysis

• Identify inefficiencies and implement process improvements across warehouse and transportation
• Improve SOPs, layouts, workflows, and carrier performance
• Track KPIs, analyze trends, and report results transparently
• Build repeatable systems that reduce errors, cost leakage, and manual effort
• Treat the operation like a business within the business

Who Thrives in This Role

• You like owning outcomes, not just tasks
• You’re comfortable making decisions and being accountable for results
• You enjoy building structure where it doesn’t fully exist yet
• You think in terms of cost, efficiency, and scalability
• You prefer a smaller, agile environment over heavy bureaucracy
• You can shift between the floor and analysis without losing effectiveness

Qualifications

• 3+ years of warehouse and/or logistics leadership experience
• Strong understanding of inventory control, WMS, and fulfillment operations
• Solid working knowledge of transportation, including ocean freight and associated fees
• Experience managing carriers, freight spend, and invoice auditing
• Comfortable working hands-on in a fast-paced, deadline-driven environment
• Strong communication, organization, and problem-solving skills
• Proficiency with WMS systems (Katana preferred) and Microsoft Office
• Bachelor’s degree preferred; equivalent experience considered
• Forklift / reach truck certification preferred or ability to obtain

Compensation & Growth

• Base salary: $90,000–$110,000, depending on experience
• Performance bonus up to 10% of base, tied to:
• OTIF shipping
• Inventory accuracy
• Labor efficiency & overtime control
• Transportation and freight cost reduction
• Invoice accuracy and variance elimination
• Health and wellness benefits
• Paid time off
• Real opportunity to grow responsibility, scope, and influence as the company scales

Why This Role Is Different

• Clear KPIs and real ownership — not micromanagement
• Authority to improve processes and build systems
• Direct impact on transportation costs, service levels, and profitability
• Leadership visibility and a genuine growth runway
• A chance to build, optimize, and scale, not just maintain

If you’re looking for a role where you can take ownership, wear multiple hats, and run warehouse and logistics operations like a business — we want to hear from you!

Tier 2 Technical Support

Utah County, UT

12-Month Contract

$27 to $30 per hour DOE

Summary

We are seeking a Tier 2 Technical Support Analyst to support an internal IT Service Desk team during a large Windows 11 migration project. This role will focus on end-user support, workstation provisioning, and ticket resolution in a Windows enterprise environment.

This is a hands-on support role for someone with 2–3 years of IT service desk or desktop support experience who enjoys troubleshooting user issues, working directly with employees, and helping deploy new hardware.

This is a 12-month on-site contract position supporting internal users and device rollouts.

Responsibilities

• Provide Tier 2 technical support for end users in a Windows environment.
• Handle phone-based support and ticket requests through the service desk.
• Troubleshoot Windows 10/11 desktop and laptop issues including hardware, software, and connectivity.
• Provision and image new devices (primarily Client workstations and laptops) for a Windows 11 rollout.
• Manage and resolve incidents using a ticketing system (Freshservice or similar).
• Support device deployments and workstation setup for end users.
• Follow ITIL-based service desk processes and documentation.
• Provide occasional on-site support within Utah County when needed.

Requirements

• 2–3 years of IT support , service desk, or desktop support experience
• Strong troubleshooting skills with Windows 10/11 systems
• Experience using enterprise ticketing systems (Freshservice, ServiceNow, Jira, etc.)
• Ability to handle phone-based user support and ticket management
• Strong customer service and communication skills

Bonus Skills

• Experience with Microsoft Intune or modern endpoint management
• Familiarity with Windows Autopilot or device provisioning
• Basic knowledge of networking, VPN, or endpoint security
• CompTIA A+ or similar certification
• Experience supporting Windows 11 migrations or hardware rollouts

Perform service and repairs on Caterpillar and other types of heavy equipment.

• Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of three years' experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75-100lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. is an EEO/AA Employer. All qualified individuals- including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 
  
• Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings.
  

• 
  
• 50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.
  
• 15% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard and custom id cards.
  
• 15% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.
  
• 10% Trains new staff and updates/maintains accurate desk procedures. Assists with problem resolution.
  
• 10% Coordinates monthly billing and preparations of monthly invoices. May print, register, and mail monthly bills.
  

• 
  
• Ability to acquire knowledge of the membership system.
  
• Good judgment. Effective customer service and organizational skills.
  
• Demonstrated proficiency in spelling, punctuation, and grammar skills.
  
• Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills.
  
• Ability to handle confidential or sensitive information with discretion.
  

• 
  
• Computer systems support knowledge.
  
• Knowledge of booklet id card preparation, underwriting enrollment regulations, contract formats.
  
• Knowledge of state and federal laws related to private business types of insurance.
  
• Knowledge of standard benefit structures.
  

Description

The Data Engineer is responsible for designing, building, and maintaining scalable data pipelines to support the bank's analytics, reporting, and decision-making processes. Working closely with analysts, reporting, integration teams and business stakeholders to ensure high-quality, secure, and efficient data solutions that comply with financial regulations and industry standards.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Build and maintain data models, schemas, and databases (e.g., data warehouses, data lakes) to support business intelligence, machine learning, and reporting needs.
• Ensure data is optimized for performance, reliability, and scalability, minimizing latency and maximizing throughput.
• Build required infrastructure for optimal extraction, transformation and loading of data from various data sources using cloud and SQL technologies
• Implement data quality checks, monitoring, and validation processes to ensure accuracy, consistency, and compliance with regulatory requirements.
• Partner with business analyst, data Integration, Automation, and IT Teams to understand data requirements and deliver solutions that align with business goals.
• Ensure data adherence to strict security protocols and regulatory standards including encryption, access controls, and audit trails.
• Champion data governance, quality standards, and performance optimization.
• Create and maintain comprehensive documentation for data schemas, processes and systems to ensure transparency and reproducibility.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect - treat every client and colleague with dignity and respect.
• Client Focus - Design scalable and reliable data pipelines that directly support the client's business goals and decision-making needs. Actively engage with stakeholders to understand evolving requirements and deliver solutions that provide timely, actionable insights
• Inclusion - Support a diverse work environment by building data systems that are accessible, equitable, and considerate of user needs, while actively seeking input from voices across all backgrounds and roles.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership - Proactively drives data strategy, mentoring peers, and sets high standards for quality, innovation, and collaboration across teams.
• Integrity - Establish and enforce program governance frameworks, including change control and release management.
• Collaboration - Works with stakeholders across all departments to drive data efforts. Serves as a key contributor between business stakeholders and technical teams.
• Volunteerism - Use your skill beyond the role by mentoring others, helping teammates, and supporting meaningful causes.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability - Takes ownership of work, ensuring data systems are reliable and accurate. Promptly addresses issues or errors with transparency and responsibility.
• Innovation - Embrace new ideas, new tools, and bold thinking; challenge the status quo.
• Professionalism - consistently demonstrates courteous behavior, integrity, and strong work ethic while representing the bank with a polished appearance and clear communication.

POSITION LEVEL(S) EXPECTATIONS

• Strong understanding of Data Models, databases, schemas, and security methodologies.
• Excellent leadership, strategic thinking, and stakeholder management skills.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily, and a skills inventory is listed below.

• Bachelor's degree in a technology related program or 3-5 years' experience a data related field.
• Strong understanding of data architecture and data base design principles.
• Strong leadership and communication skills across technical and non-technical audiences.
• 3-5 Years experience in Data roles.
• Proficiency in languages such as Python, Java, Scala, or SQL.
• Experience in financial services (banking, insurance, wealth management).
• Excellent problem-solving and communication skills, with a collaborative mindset.
• Demonstrated leadership and self-direction.
• A background screening will be conducted.

LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.

TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Strong understanding of Salesforce platform capabilities and implementation methodologies.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite and employee meetings off-site.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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City of Kirkland

$96,731.47 - $126,120.45 Annually

Kirkland, WA

Full-Time

202100435

Police - Patrol

12/01/2025

Continuous

Non-Exempt

PDCOMM

The Kirkland Police Department is looking for Entry Level Police Officers! We are seeking law enforcement professionals of the highest caliber to help achieve our mission, to "protect our community with honor, integrity, and courage".

Working for the Kirkland Police Department offers an unparalleled opportunity to be an integral part of a forward-thinking department that prioritizes community policing, the safety of our students, crime reduction, and proactive protection of our community members. We pride ourselves on our professionalism, our strong sense of teamwork, and our ability to respond and adapt to our community's needs.

Learn more about the Kirkland Police Department here.

Job Summary

Performs the functions of law enforcement necessary to maintain public peace, protect life and property, prevent crime, apprehend violators of the law and otherwise assure proper enforcement of the laws and ordinances of the City of Kirkland and the State of Washington.

Principal Accountabilities
The Police Department works shift work of varied hours depending on assignment. Officer's work with current technology such as in car computer systems and computer aided dispatch. Officers are generally assigned to one person patrol cars, but may be assigned to collateral duties or assignments depending on department needs.

• Contributes to the preservation of peace and protection of life and property by patrolling an assigned area primarily by car, and occasionally on foot, bicycle or motorcycle. Responds to a wide variety of calls and complaints to include misdemeanors and felonies and civil issues.
• Contributes to the apprehension of criminal suspects by conducting preliminary and follow-up investigations. This would involve contacting and interviewing witnesses and victims of a crime; sketching & photographing a crime scene; dusting for latent fingerprints; and collecting other evidence and preserving the chain of evidence. The position prepares criminal investigation reports and testifies in court.
• Contributes to the smooth and safe movement of traffic on City streets by performing traffic and parking enforcement functions. This would include observing traffic movement, operating radar speed detection units, directing traffic, and issuing traffic citations.
• Contributes to understanding the cause of traffic accidents by conducting accident investigations. Attempts to determine the cause (driver error or mechanical failure) of the accident.
• Contributes to the enforcement of City laws and ordinances by apprehending violators. The subduing and arresting of violators could range from simply advising the suspect that he/she is under arrest to a physical confrontation involving the use of force up to and including the use of a firearm. Once suspect is in custody, a complete booking procedure will be followed.
• Contributes to the prevention of crime by giving talks; maintaining a high degree of visibility. This involves knowing the layout of City streets; extensive knowledge of Federal, State, and municipal law; patrolling key problem areas; and knowing the routines of the City and its citizens in order to identify unusual or abnormal activities.
• Contributes to a favorable image of the Department.
• The position performs various other duties as assigned, including the transportation of prisoners to court or medical facilities; serving misdemeanor and felony warrants for arrest; and maintaining security in the jail area.

• Crime scene and accident investigation follow-up.
• Parking enforcement, giving talks, providing citizens with information, serving warrants.
• Working at a desk, working at a computer terminal.
• Working special assignments.

• Must have, or be able to attain, good working knowledge of City of Kirkland laws.
• Must have good written and verbal communication skills.
• Ability to deal with the public in a fair and equal manner.
• Must be able to operate a motor vehicle.
• Ability to participate in the use of physical force and training for such on a continuing basis.

Minimum Qualifications
Starting Officer: No previous Police experience necessary.

• Must be able to move objects weighing up to 100 pounds.
• Must be able to operate a passenger vehicle. Must be able to exit the vehicle quickly to affect an arrest.
• Must have the physical ability and willingness to affect an arrest or restrain a hostile prisoner.
• Must have a valid Washington Drivers License and ability to remain insurable under the City's insurance plan.

Working Conditions

• Environment characterized by the potential for physical and psychological assault by prisoners or individuals suspected of crime.
• For eight to eleven hours a day, work in a sitting position while operating a patrol vehicle.
• Traffic control is potentially dangerous.
• Work is performed in a variety of weather conditions.
• May be assigned to special assignments.

City of Kirkland

$96,731.47 - $126,120.45 Annually

Kirkland, WA

Full-Time

202100597

Police - Patrol

12/01/2025

Continuous

Non-Exempt

PDCOMM

Why Work for Kirkland?
Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they'll tell you about the great people, work environment, supportive management and City Council, and fearless innovation.

We also invest in you!
Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome Benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. Learn more!

Training and Career Development: The City of Kirkland believes in developing its employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

Job Summary

Performs the functions of law enforcement necessary to maintain public peace, protect life and property, prevent crime, apprehend violators of the law and otherwise assure proper enforcement of the laws and ordinances of the City of Kirkland and the State of Washington.

Principal Accountabilities
The Police Department works shift work of varied hours depending on assignment. Officer's work with current technology such as in car computer systems and computer aided dispatch. Officers are generally assigned to one person patrol cars, but may be assigned to collateral duties or assignments depending on department needs.

• Contributes to the preservation of peace and protection of life and property by patrolling an assigned area primarily by car, and occasionally on foot, bicycle or motorcycle. Responds to a wide variety of calls and complaints to include misdemeanors and felonies and civil issues.
• Contributes to the apprehension of criminal suspects by conducting preliminary and follow-up investigations. This would involve contacting and interviewing witnesses and victims of a crime; sketching & photographing a crime scene; dusting for latent fingerprints; and collecting other evidence and preserving the chain of evidence. The position prepares criminal investigation reports and testifies in court.
• Contributes to the smooth and safe movement of traffic on City streets by performing traffic and parking enforcement functions. This would include observing traffic movement, operating radar speed detection units, directing traffic, and issuing traffic citations.
• Contributes to understanding the cause of traffic accidents by conducting accident investigations. Attempts to determine the cause (driver error or mechanical failure) of the accident.
• Contributes to the enforcement of City laws and ordinances by apprehending violators. The subduing and arresting of violators could range from simply advising the suspect that he/she is under arrest to a physical confrontation involving the use of force up to and including the use of a firearm. Once suspect is in custody, a complete booking procedure will be followed.
• Contributes to the prevention of crime by giving talks; maintaining a high degree of visibility. This involves knowing the layout of City streets; extensive knowledge of Federal, State, and municipal law; patrolling key problem areas; and knowing the routines of the City and its citizens in order to identify unusual or abnormal activities.
• Contributes to a favorable image of the Department.
• The position performs various other duties as assigned, including the transportation of prisoners to court or medical facilities; serving misdemeanor and felony warrants for arrest; and maintaining security in the jail area.

• Crime scene and accident investigation follow-up.
• Parking enforcement, giving talks, providing citizens with information, serving warrants.
• Working at a desk, working at a computer terminal.
• Working special assignments.

Special Note

This is a continuous recruitment. Applications will be screened as openings occur and hiring will be staggered throughout the year.

• Must have, or be able to attain, good working knowledge of City of Kirkland laws.
• Must have good written and verbal communication skills.
• Ability to deal with the public in a fair and equal manner.
• Must be able to operate a motor vehicle.
• Ability to participate in the use of physical force and training for such on a continuing basis.

Minimum Qualifications

At time of application you must be 21 years of age; a US citizen or a lawful permanent resident, must not have any felony convictions as an adult and have vision correctable to 20/20 in each eye. Must possess the ability to read, write and speak fluent English. Must have the physical capability to successfully meet the Criminal Justice Training Commission Fitness Ability Test Battery. Must have successfully completed an accredited Police Basic Training Academy curriculum with less than 12 months of service as a sworn municipal, county or state officer. Out of state laterals must complete the State Equivalency Academy. At time of hiring applicant must have a valid Washington State Drivers' License.

All illegal drug use will be closely scrutinized on a case by case basis.

Automatic Disqualifiers: Applicants should not apply if they indicate any of the following disqualifiers:

Driving: 1 or more criminal traffic convictions in the last 5 years (DUI, Reckless Driving, Hit & Run, etc.) Suspension of driver's license within the past 5 years. Applicants driving record will be carefully reviewed.

Drug Use:

Any use or distribution of illegal drugs while employed by a law enforcement agency

Pattern of illegal use of prescription medication

Criminal Activity: Any adult felony conviction, any misdemeanor or felony conviction while employed in a criminal justice capacity, conviction of any crime under a domestic violence statute, any participation in the manufacture, selling, offering to sell, distribution or transporting for sale any illegal drugs/narcotics. Adult misdemeanor convictions and juvenile felony convictions will be carefully reviewed.

Employment: Dishonorable discharge from the United States Armed Forces, lied during any stage of the hiring process, falsified application materials, Personal History Questionnaire, or any other forms during the hiring process, previous revocation or denial of any certified status (i.e., CJTC/POST) or suspension of current CJTC/POST certified status.

Financial: Failure to pay income tax or child support, any conduct or pattern of behavior that would tend to disrupt, diminish, or otherwise jeopardize public trust in the law enforcement profession. Current credit accounts or unresolved accounts in collection will be thoroughly reviewed.

Other: Tattoos on arms and legs which would be visible while wearing short-sleeved uniform shirts and/or uniform shorts may be submitted for review and approval for display per current policy language.

Preferred Qualifications

Prefer current service (with less than 12 months of service) as a sworn municipal, county or state officer.

Working Conditions & Physical Activities

The working environment is characterized by the potential for physical, verbal and psychological assault by prisoners or individuals suspected of crime. Dependent on assignment and task, the work period may be eight to twelve hours a day. Other physical activities include, but are not limited to, operating a patrol vehicle, walking, running, or sitting at a workstation performing administrative tasks. The scope of work performed has the potential for other physical or cardiovascular exertion in the performance of duties. Work is performed in a variety of weather conditions and adverse conditions. Assignments may include but are not limited to Patrol, Investigations, Traffic, Training, Neighborhood Resource Officer, School Resource Officer, Pro-Act Unit, and K-9 after at least 12 months in patrol.

Collateral duty assignments available to commissioned officers are: Special Response Team, Crisis Negotiations Team, Firearms Training Unit, Less Lethal Training Unit, Defensive Tactics, Bicycle Patrol, and Foot Patrol.

Hours of Work

Must be available to work 8 or 10 hour rotating shifts.

Patrol Officers work four 10 hour shifts, followed by three days off. Officers work Monday - Thursday or Thursday - Sunday. Available shifts are days, swing, and nights, and are bid by seniority.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.