Flexispot Desk Jobs in Usa

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.

This position is not remote.

This job announcement will remain open until a sufficient number of applications are received.

Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.

Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.

Special Certifications and Licenses
None.

Preferences

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.

Competencies

• Tech Savvy

• Manages Complexity

• Cultivates Innovation

• Action Oriented

• Plans and Aligns

• Courage

• Self-Development

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Pyramid Systems is seeking an Cloud Logging Engineer (Splunk & AWS) who is responsible for ensuring the availability, performance, and security.

• Advise on cost efficiency for future usage and cost optimization for current infrastructure.
• Automate the management and enforcement of policies.
• Create and maintain documentation related to architecture and operational processes for CLS (Centralized Logging Solution).
• Develop a set of best practices and architecture patterns.
• Help maintain regulatory compliance of the CLS (Centralized Logging Solution) infrastructure.
• Help monitor and maintain CLS performance, availability, and capacity.
• Help maintain application container images.
• Offer solutions for ingestion of logs to Splunk via cloud native solutions.
• Maintain all infrastructure as code.
• Provide operations monitoring of CLS platform to enable proactive issue identification, response, and resolution.
• Recommend and execute improvements to the existing CLS architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility.
• Responsible for reporting on current infrastructure status, and planning for future usage.
• Responsible for Beats agent deployments and container infrastructure analysis, optimization, and capacity planning.
• Maintain CI/CD pipelines for configuration deployments to applications.
• Support large-scale deployments with data feeds from multiple on premise and cloud data centers.
• Upgrade, install, configure monitoring solution for AWS for Windows and Linux servers.
• Utilize automation tool such as Terraform, Ansible, AWS Cloud Formation, Azure Resource Manager, or similar.
• Participate in a rotating on call schedule and weekly off hours maintenance.

• Splunk certification required***
• Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position.

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.) OR 4 years of relevant experience in one of the VAECOT suite of tools (Science Logic, Dynatrace, Turbot, AppDynamics)

• Minimum of three (3) years of experience in leading technical teams to achieve objectives and outcomes.

• Minimum of six (6) years setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.

• Minimum of three (3) years specific to monitoring Centralized Logging Solution (CLS)/Splunk

• Subject matter expertise with ALL VAEC Cloud Service Providers which currently includes Microsoft Azure and Amazon Web Services (AWS).

• Experience with programming with Splunk language (SPL) or equivalent (e.g., Python, Powershell, AWS or Azure CLI).

• One or more of these Splunk certifications: Splunk Core Certified Power User, Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Enterprise Security Certified Admin, Splunk IT Service Intelligence Certified Admin.

• Knowledge of enterprise logging, with a focus on security event logging.

• Solid understanding of cloud concepts, either using Azure or AWS semantics.

• Experience in one or more of the VAECOT suite of tools, shown below:

VAEC Operational Tools (VAECOT)

Some experience in one or more of the following tools:

Third party tools

* Application Performance Monitoring: Dynatrace, AppDynamics

* Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify

* Cloud Governance: Turbot

* DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNow, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub

* Containerization: Red Hat OpenShift

* Migration: CloudKey, Version One

* Reporting: Apptio

Cloud Service Provider (CSP) Operational Tools Tools/Services

* AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch (Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact

* Aws Monitoring and Logging: QuickSight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch

* Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, AppStream 2.0, Transit Gateway, Elastic Loadbalancer, Firewall Manager, WAF & Shield

* AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier, Storage Gateway, Elastic File System (EFS), Backup

* Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC), Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)

* Azure Monitoring and Logging: Information Protection (AIP), Advance Threat Protection, Security Center (ASC), Information Protection (AIP), Key Vault, Active Directory, Role Based Access Control (RBAC), Resource Manager (ARM), Resource Graph (ARG), Active Directory B2C, Key Vault, App Service, Service Trust Portal

* Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, Web Apps, FrontDoor, VPN Gateway, Loadbalancer, Firewall

* Azure Storage: NetApp File Service, Storage (Blobs, Disks, Files, Queues, Tables), Storage Archive Access Tier, StorSimple, Files, Backup

Buyer

Location: Santa Monica, CA (Onsite)

Compensation: $70,000 + Commission

Team: Trade Desk / Vehicle Sourcing

⸻

About Plug

Plug is the industry’s first EV-exclusive wholesale online auction platform.

EVs’ functionality, longevity, and value depend on factors like range, computer hardware, software-enabled features, destination charging networks, tax credits, and battery health. But in today’s market, most EVs are bought and sold using processes and data sources built for ICE vehicles. EV-specific information is generally absent or inaccurate, which is a disadvantage to most buyers and suppresses residual values.

Backed by world-class venture capital firms with deep expertise in automotive marketplaces, and founded by the former head of North America Remarketing at Tesla, Plug makes buying qand selling used EVs faster, more transparent, and more profitable for dealers.

⸻

The Opportunity

Plug is looking for a wholesale EV Buyer to join our growing team. This is a critical, high-ownership role where you will work directly with inbound consumer leads and vehicle submissions via our EV Trade Desk. You’ll be responsible for appraising vehicles, managing offers, and ensuring successful and timely purchases, all while helping Plug scale.

This is a fast-moving role that demands a sharp eye for vehicle condition, pricing acumen, and relentless follow-up. You’ll work closely with sales, operations, and leadership to ensure every deal is tight, every margin is sound, and every seller is taken care of with speed and professionalism.

⸻

Key Responsibilities

• Appraise vehicles submitted via Plug’s EV Trade Desk, using internal pricing tools and industry knowledge to develop competitive, margin-conscious offers.
• Field inbound inquiries from consumers and present offers.
• Negotiate prices and make financially sound buying decisions, balancing margin and volume targets.
• Own the offer pipeline – manage follow-up cadence, move customers through each step, and close the loop on transactions efficiently.
• Coordinate with operations to ensure all documents, payments, and vehicle details are processed accurately and on time.
• Monitor market and retail pricing trends in the EV space to inform offer strategy and optimize conversions.
• Maintain clean, organized workflows using Plug’s internal systems (CRM, appraisal tools, etc.)
• Provide consistent feedback to leadership on pricing trends, consumer behavior, and opportunities to improve workflows.

⸻

Who You Are

This role isn’t for everyone. It’s for someone who wants to be in the middle of the action, who lives and breathes cars (especially EVs), and who can handle the pressure of making fast, smart, high-stakes decisions.

Non-Negotiables:

• Deep passion for cars and/or EVs.
• High integrity – we’re building a trusted platform; cutting corners is not an option.
• Automotive experience – ideally in buying, appraising, remarketing, or dealership roles.
• Exceptional communication skills – verbal, written, and interpersonally.
• Sense of urgency – leads come in hot, and speed wins.
• Detail-oriented and accurate – small mistakes are expensive.
• Availability outside 9–5 – we’re commission-driven, and opportunity doesn’t keep office hours.

⸻

Compensation

Base Salary: Competitive

Commission: Uncapped — top performers are expected to earn into the six figures

KPI-Aligned: Commission will be based on accepted offers, gross margin, and pipeline management

⸻

Location

This is a full-time, onsite position based in Santa Monica, CA. We are only considering candidates who are currently located in, or willing to relocate to Los Angeles. Relocation assistance is not provided.

⸻

Plug is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.

Executive Recruiter - Client Development (Accounting & Finance)

DFW + Flexible Work Model | Competitive Compensation Model + Full Benefits

Sage Search Partners is a boutique search firm specializing in accounting and finance executive search across Texas. We partner with financial sponsors, sponsor backed companies, real estate platforms, investment firms, and high-growth middle/upper-market businesses to deliver exceptional talent solutions.

We are expanding our team and selecting an experienced recruiter to help develop new client partnerships and build strong relationships with finance leaders. This role focuses on supporting clients with accounting and finance hiring needs across the organization, with special attention given to finance and financial adjacent positions.

This is an entrepreneurial desk-building opportunity designed for recruiters who value autonomy, relationship-driven recruiting, and a results-oriented environment. The role includes several advantages designed to support long-term success:

• Ability to build your own desk and schedule your way with full recruiting support
• Goals focused on billables rather than activity KPIs
• Private office space + flexibility to work hybrid, fully remote would be available for individuals that exceed target goals
• 100% employer-paid health insurance for employees + additional strong benefits
• Personalized training and development programs to support continued growth
• All resources provided to operate a successful desk

Backgrounds that tend to thrive in this role include:

• 2+ years of recruiting experience, preferably within accounting and finance OR 2+ years of experience in client-facing positions (such as public accounting audit or tax) wanting to move into impactful sales
• Familiarity with Accounting and/or Finance concepts in either a recruiting or direct capacity
• Experience within a client facing capacity is required
• Background in boutique recruiting firms, management consulting, or public accounting is a strong plus
• Strong relationship builder with a business development mindset

If you are passionate about accounting and finance recruiting and delivering white-glove client service, this is an opportunity to build your own book of business while working alongside an experienced team that brings an amazing hands-on collaborative culture within a highly respected boutique firm.

Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Role Summary

This dynamic role on the Sales Desk team is designed for individuals who are energetic, passionate, and eager to make an impact. You'll support agents and Field Leaders in selling life and annuity products, using your knowledge and drive to fuel their success. Ideal candidates thrive in fast-paced environments, bring a competitive spirit, and are motivated by both personal growth and team recognition, especially with the opportunity to earn a base salary plus quarterly bonuses through performance and friendly competitions.

We're looking for a people person with emotional and social intelligence who can help agents grow their business by providing solutions and business development opportunities. As a relationship builder, you'll carry out the Sales Desk mission of winning the sale through authenticity, seamless service, and a sense of urgency. Growth-driven individuals will find plenty of opportunity here, the Sales Desk is the farm team for the organization, and top performers often advance into External Field Leader roles or other Home Office positions. We believe our people are our secret sauce, and we're committed to developing internal talent

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties and Responsibilities

* Provide sales support for an external wholesaler (Field Leader).

* Promote Life and Annuity products through webinars and inbound/outbound calls.

* Manage inbound calls

* Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents

* Manage and execute effective outbound call campaigns

* Be skilled at presenting in both small and large group settings

* Capture all activity and agent profile information into

* Perform other duties as required

* All other duties as assigned.

Minimum Qualifications

* Strong presentation skills as well as excellent communication skills

* Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales

* Interpersonal flexibility

* Up to 10% travel required

Preferred Qualifications

* 1-3 years financial services experience

* 3+ years successful sales experience

* Broad knowledge of capital markets

* Previous experience with life and/or annuity illustration software

* Bachelor's degree

* Life and Health Licensed

* CLU, ChFC, CFP designations

Benefits

* Your benefits start day one and are flexible and customizable to your and your family's specific needs. Check out the BENEFITS of a Career at National Life!

Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an \"at-will position\" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

Hourly Pay Range

$21-$31 USD

National Life Group is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.

Social Media Policy

Site Disclosure and Privacy Policy

National Life Group

1 National Life Dr

Montpelier, VT 05604

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Deliver and encourage other associates to deliver excellent customer service

Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes

Complete file maintenance log for price discrepancies

Maintain cleanliness of checkstand area to housekeeping standards

Answer telephones

Comply with all corporate policies

Promote and follow Company initiatives

Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale

Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

Maintain all store accounting functions

Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

Open and close desk

Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals

Provide lottery service (except Alaska) and fish and game licenses

Send/receive faxes

Administer lost and found

Run vendor reports

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

High school diploma or general education degree (GED); or combination of relevant education and experience

Six months cashier experience to work at Customer Service Desk

Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco

Ability to pass drug test

Ability to work in a fast-paced environment

Ability to work weekends on a regular basis, work any shift and work overtime as needed

Ability to organize/prioritize tasks/projects

Accuracy/attention to detail

Desired

Knowledge of company policies, procedures, and organizational structure

Related retail experience

Litigation Legal Assistant

Location: Seattle, WA (HYBRID) 2 days on-site, 3 WFH

Salary: $95,000–$110,000

LHH is working with a mid-sized, high-volume litigation practice that is seeking an experienced Litigation Legal Assistant with 7+ years of heavy trial desk experience. Ideal candidates will have a background in general litigation, white collar, employment, business contract disputes, product liability, or aeronautics. Defense-side personal injury experience is also acceptable.

Key Responsibilities

• Manage a litigation desk of 50–60 active cases
• Draft, revise, and finalize pleadings and other legal documents
• Perform daily/weekly e-filing in state, federal, and appellate courts
• Maintain attorney calendars and docket all critical deadlines
• Schedule depositions, hearings, and litigation-related appointments
• Handle client and third-party communications (phone/email)
• Coordinate travel arrangements
• Post attorney time and assist with billing processes
• Provide general administrative and executive-level support
• Support 3–5 trials per year

Candidate Requirements

• Minimum 7+ years as a litigation legal assistant in a mid-sized or large firm, or supporting a heavy trial desk
• Strong e-filing experience across WA state, federal, and appellate courts
• Strong calendaring/docketing skills
• Ability to work independently with minimal supervision
• High level of professionalism and ability to handle confidential information
• Successful completion of a background check
• Completion of skills testing (typing speed, Word proficiency, etc.)

Benefits

• Medical: $500 deductible, 90/10 coverage
• HSA: Firm contributes $1,500/year
• Retirement:
• 401(k) eligible immediately
• 3% safe harbor + match up to 4%
• 3.5% profit sharing
• PTO:
• 2 weeks PTO (accrued immediately)
• 3 weeks after 5 years (usable after 90 days)
• Transportation: Parking reimbursement or transit reimbursement (bus/ORCA/ferry)

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.